Name: Level 7 Diploma - Business Management
Price: 69 GBP
Availability: InStock

<p><strong>Unlock the secrets to running a successful and profitable travel agency or consultancy with our comprehensive Travel Agent and Consultant Training course. Whether you're dreaming of launching your own business or aiming to enhance your skills as a travel agent, this course is your ticket to success in the dynamic world of travel and tourism.</strong></p><p>Our expertly crafted curriculum equips you with the latest industry insights, cutting-edge strategies, and practical tools needed to thrive in today's competitive market. From understanding <strong>travel industry laws and regulations to mastering the art of booking accommodations, arranging transportation, and guiding tourists,</strong> we cover all the essentials to ensure your success.</p><p><strong>This Travel Agent and Consultant course includes 1 best selling Quality Licence Scheme - endorsed course with 5 additional Free courses, expert assistance and course assessment. </strong></p><ul><li><strong>5 additional FREE courses -</strong><br /><ol><li>Personal Assistant and Minute Taking Diploma</li><li>Hospitality Management</li><li>Personal Hygiene</li><li>Effective Communication Skills</li><li>Time Management Diploma</li></ol></li></ul><p><strong>Why People Enrol this Course From One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>5 additional courses to enrich your knowledge and skills</li><li>Learning materials of our bundle contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all bundle content for a full year</li><li>Complete the bundle at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our bundle</li></ul><p>This premium online course bundle ensures your professional development with Quality Licence Scheme accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p>With this Travel Agent and Consultant bundle program, success becomes a lot easier that enables you to monetise your skills. This bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Quality Licence Scheme endorsed Training:</p><p><strong>Module 1: Introduction to Travel and Tourism</strong></p><ul><li>Defining Travel and Tourism</li><li>Business Tourism</li><li>Leisure Tourism</li></ul><p><strong>Module 2: Tourism Products and Services</strong></p><ul><li>Marketing Mix</li><li>Components of Tourism Products and Services</li><li>Life Cycle of Tourism Product</li></ul><p><strong>Module 3: Tour Operating and Travel Retailing</strong></p><ul><li>Introduction</li><li>The Tour Operator</li><li>Tour Operation Economics</li><li>Consumer Trends Affecting Future of Tour Operation</li><li>Consumer Issues in Tour Operating</li><li>Travel Agents</li><li>Travel Agents and ICT</li><li>Future of Travel Retailing</li><li>Tour Operations Department</li><li>Marketing the Tours</li></ul><p><strong>Module 4: Marketing in Travel and Tourism</strong></p><ul><li>Marketing Strategies</li><li>GTA Marketing Roles</li><li>Market Research</li><li>Marketing Objectives</li></ul><p><strong>Module 5: Developing Communication Skills</strong></p><ul><li>Active Listening</li><li>Telephoning</li><li>Negotiation</li></ul><p><strong>Module 6: Customer Service and Satisfaction</strong></p><ul><li>Introduction</li><li>Quality Tourism Management</li><li>Taking Care of Customer</li><li>Deal With Complaints</li></ul><p><strong>Module 7: Customer Relationship Management</strong><strong>(CRM)</strong></p><ul><li>Types of CRM</li><li>Misunderstandings</li><li>Defining CRM</li></ul><p><strong>Module 8: Human Resource Management in Travel Industry</strong></p><ul><li>Importance on HRM</li><li>Human Resource Development Strategy</li><li>Training</li><li>Rewards, Bonus and Compensation</li><li>Human Resource Information System</li></ul><p><strong>Module 9: Crisis and Visitor Attraction Management</strong></p><ul><li>Crisis Management</li><li>Visitor Attraction Management</li></ul><p><strong>Module 10: Transport Management Procedure</strong></p><ul><li>Principles of Transportation</li><li>Different Forms of Land Transport</li></ul><p><strong>Module 11: Sustainable Tourism</strong></p><ul><li>Sustainable Development</li><li>Sustainable Tourism and Development</li><li>Roles and Responsibilities</li></ul><p><strong>Module 12: Public Awareness Campaigns</strong></p><ul><li>Role of Public Awareness</li><li>Workshops</li><li>Seminars on Public Awareness</li><li>Making Tourists Aware</li></ul><p><strong>Module 13: Brexit and its Impact on Tourism Industry</strong></p><ul><li>Brexit Tourism and the intimacy of Geopolitics</li><li>Transformation</li><li>Tourism Crises</li><li>Negative Mega Event</li><li>Supply Side Issues</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get <strong>an endorsed certificate</strong> (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the courses under this bundle, you will also qualify for CPD Accredited Certificates for each of the courses. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post at £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ol><li>Aspiring travel agents looking to start their own travel agency or consultancy.</li><li>Existing travel agents aiming to enhance their skills and expand their business.</li><li>Individuals interested in pursuing a career in the travel and tourism industry.</li><li>Entrepreneurs seeking to tap into the lucrative travel market.</li><li>Professionals in related fields, such as hospitality, looking to transition into the travel agency</li></ol>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the bundle, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the bundle at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ol><li>Travel Agent</li><li>Travel Consultant</li><li>Travel Agency Manager</li><li>Tour Coordinator</li><li>Travel Sales Representative</li></ol>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>QLS Endorsed Certification</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Free digital certificate - PDF format</p><p>-------</p><p><strong>For Additional Courses</strong></p><p>For the additional Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on level of each course:</p><ul><li>No Level- £29</li><li>Level 1 - £29</li><li>Level 2 - £59</li><li>Level 3 - £69</li><li>Level 4 - £79</li><li>Level 5 - £99</li><li>Level 6 - £109</li><li>Level 7 - £119</li></ul></div>

                        </div>

One Education

Travel Agent and Consultant Training Level 5 Course

General Admission

<p>With official status in 20 countries, Spanish is the second most spoken native language in the world after Mandarin Chinese, the fourth most spoken language worldwide, and the most extensively used Romance language in the world. Since you decided to learn Spanish, you are in the perfect place, as we have got you covered with this Spanish Language Masterclass at QLS Level 5 course.</p><p>Learning a language is a tough ask and requires continuous practice. So, It is nearly impossible to become proficient in Spanish by taking a course or two. However, it is the guideline that matters most, and we will provide you with the introductory direction.</p><p>Being fluent in another language is a crucial skill in today's increasingly interconnected and interdependent society since it allows you to interact with the outside world more directly and meaningfully. Moreover, Speaking more than one language helps people remember things, concentrate and multitask better. It also helps you to think critically, solve problems more quickly, and have superior listening abilities.</p><p>So, enrol now and be multilingual! Salud!</p><p><strong>Learning Outcome</strong></p><p>After completing this course, you will be able to -</p><ul><li>Learn the pronunciation of Spanish letters and words</li><li>Recognise the various personal pronoun forms, and utilise the proper tenses and articles</li><li>Understand how to converse about everyday issues, including the time of day, the weather, one's interests, and shopping</li><li>Get to know the simple conjunctions of daily life usage</li><li>Gain proficiency in speaking, reading, listening, and writing</li><li>Develop your everyday vocabulary and become familiar with common Spanish expressions</li><li>Learn more about Spanish culture to be more successful in social settings</li><li>Gain the assurance and proficiency to introduce yourself, ask for directions, and place food orders in Spanish</li></ul><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this </strong><strong>course Package</strong><strong>:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled in is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate of course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol This Course from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion</li><li>Learning materials of our course contain engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course.</li></ul><p>This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our Spanish Language Masterclass at QLS Level 5 course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01</strong></p><ul><li>Find out all about this course in less than two minutes</li><li>The Alphabet. Pronunciation. Part 1</li><li>The Alphabet. Pronunciation. Part 2</li><li>Personal pronouns. Gender and number. Ser. Part 1</li><li>Personal pronouns. Gender and number. Ser. Part 2.</li><li>Present tense. The articles. Use of the verb Tener 1</li><li>Use of the verb Tener 2. More numbers. Age. Vocabulary about clas</li><li>The hour. The times of day. Calendar. Frequency. P</li><li>The question and exclamation. Recap. Part 1</li><li>The question and exclamation. Recap. Part 2.</li></ul><p><strong>Module 02</strong></p><ul><li>The weather. Months and seasons. Hace and dentr</li><li>Present tense irregular. Vowel exchange. Part 1.</li><li>Present tense irregular. Vowel exchange. Part 2.</li><li>Present tense irregular. Irregular first person. Part 1.</li><li>Present tense irregular. Irregular first person. Part 2.</li><li>The verb Haber and the past perfect. Part 1.</li><li>The verb Haber and the past perfect. Part 2.</li><li>The verb Haber and the past perfect. Part 3.</li><li>Prepositions. Part 1.</li><li>Prepositions. Part 2.</li></ul><p><strong>Module 03</strong></p><ul><li>Numbers. Recap. Part 1.</li><li>Numbers. Recap. Part 2.</li><li>Reflexive verbs. Reciprocal verbs. Part 1.</li><li>Reflexive verbs. Reciprocal verbs. Part 2.</li><li>Personal hygiene and clothing. Part 1.</li><li>Personal hygiene and clothing. Part 2</li><li>Direct and Indirect Object Pronouns.</li><li>'To like' and similar verbs. Indirect Object Verbs</li><li>'To like' and similar verbs. Vocabulary</li><li>Present perfect tense</li></ul><p><strong>Module 04</strong></p><ul><li>Present continuous</li><li>The near or immediate future</li><li>Shopping</li><li>Present, Past, Future</li><li>Your house</li><li>Comparative</li><li>Superlatives</li><li>Demonstrative</li><li>Possesive</li><li>Basic conjunctions</li><li>Past Simple or Indefinite</li><li>The accent</li><li>The imperfect tense and the description</li><li>Of the future</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Spanish Language Masterclass at QLS Level 5 training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Spanish Language Masterclass is intended for anyone who wants to learn the Spanish language, either for some career objectives or for the joy of learning a new language.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learning a language opens up many opportunities if you are skilled enough. So, this Spanish Language Masterclass course can assist you in pursuing a career as -</p><ul><li>Spanish Speaking Customer Service Advisor - <strong>£28,000 per year</strong></li><li>Recruitment Consultant (Spanish) - <strong>£25,000-£45,000 per year</strong></li><li>Spanish Teacher - <strong>£36,395 per year </strong></li><li>Spanish Foreign Languages Assistant - <strong>£44252 per year</strong></li></ul>
                        </div>

Spanish Language Masterclass at QLS Level 5 Course

<p>UK Tax Accounting course is the ideal opportunity to enhance your knowledge and skills in accounting and finance. By completing this course, you will gain a thorough understanding of UK tax laws, regulations, and practices, allowing you to effectively provide tax planning and advisory services to clients.</p><p>Throughout the course, you will explore topics such as tax compliance, tax legislation, and tax computations, gaining valuable insights into how to prepare tax returns and financial statements. Additionally, you will learn how to apply tax laws and regulations to specific situations and analyse the impact of tax decisions on a company's financial performance.</p><p>By the end of this training course, you will have the knowledge and skills to:</p><ul><li>Effectively manage and plan for taxes in a business environment</li><li>Understand the UK tax system and its complexities</li><li>Analyse and apply tax laws and regulations to specific situations</li><li>Prepare tax returns and financial statements</li><li>Provide tax advisory services to clients</li></ul><p>Enrol today to take the first step towards advancing your career in accounting and finance with our UK Tax Accounting at QLS Level 5 training course.</p><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this</strong><strong> Package</strong><strong>:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol This from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion Learning materials of our course contain engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This masterclass training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then this is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01: Introduction to Accounting</strong></p><ul><li>Introduction</li><li>First Transactions</li><li>T Accounts introduction</li><li>T-Accounts conclusion</li><li>Trial Balance</li><li>Income Statement</li><li>Balance Sheet</li></ul><p><strong>Module 02: Income Statement and Balance Sheet</strong></p><ul><li>Balance Sheet Variations</li><li>Accounts in practise</li><li>Balance Sheets what are they</li><li>Balance Sheet Level 2</li><li>Income Statement Introduction</li><li>Are they Expenses, or Assets</li><li>Accounting Jargon</li></ul><p><strong>Module 03: Tax System and Administration in the UK</strong></p><ul><li>What is Tax?</li><li>Origin &amp; History</li><li>The Economic Function</li><li>The Social Justice Purpose</li></ul><p><strong>Module 04: Tax on Individuals</strong></p><ul><li>Individual Taxes in the United Kingdom</li><li>Your Rights and Obligations as an Employee and as a Self-Employed Individual</li></ul><p><strong>Module 05: National Insurance</strong></p><ul><li>Overview</li><li>National Insurance Classes</li><li>The Amount of National Insurance Payment</li><li>Importance of National Insurance</li></ul><p><strong>Module 06: </strong><strong>How to Submit a Self-Assessment Tax Return</strong></p><ul><li>Overview</li><li>Who must Send a Tax Return</li><li>Registering and Sending a Return</li><li>Deadlines</li></ul><p><strong>Module 07: Fundamentals of Income Tax</strong></p><ul><li>Overview</li><li>The Taxable Income Statement</li><li>Personal Allowances</li><li>Computation of Income Tax Liability</li></ul><p><strong>Module 08: Payee, Payroll and Wages</strong></p><ul><li>What is the Pay As You Earn (PAYE) System</li><li>Use of Tax Codes to Deduct Tax Under PAYE</li><li>Emergency Tax Codes</li><li>Notice of Coding</li></ul><p><strong>Module 09: Value Added Tax</strong></p><ul><li>Introduction</li><li>VAT Registration</li><li>Accounting for VAT</li><li>Schemes for Small Businesses</li></ul><p><strong>Module 10: Corporation Tax</strong></p><ul><li>Introduction</li><li>The Statement of Taxable Total Profits</li><li>The Corporation Tax Liability</li></ul><p><strong>Module 11</strong><strong>: Double Entry Accounting</strong></p><ul><li>Basic Terminology</li><li>Debits and Credits</li><li>Double-Entry System</li></ul><p><strong>Module 12: Career as a Tax Accountant in the UK</strong></p><ul><li>Responsibilities</li><li>Salary</li><li>Working Hours</li><li>What to Expect</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the UK Tax Accounting at QLS Level 5, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our course. Explore jobs such as:</p><ul><li>Tax Accountant</li><li>Tax Manager</li><li>Tax Consultant</li><li>Corporate Tax Manager</li><li>Tax Advisor</li><li>Tax Compliance Manager</li><li>Indirect Tax Manager</li><li>International Tax Manager</li><li>Personal Tax Manager</li><li>Transfer Pricing Manager</li></ul>
                        </div>

UK Tax Accounting at QLS Level 5 Course

<p>The Copywriting Diploma at QLS Level 4 is all you need to advance your career in relevant fields.</p><p>Enrol now to discover everything you need to know about the Copywriting Diploma at QLS Level 4 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Copywriting Diploma at QLS Level 4 course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the Copywriting Diploma at QLS Level 4 course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Section 1: Introduction</strong></p><ul><li>Unit 1: Welcome to the Copywriting Course</li><li>Unit 2: Course Overview</li></ul><p><strong>Section 2: Introduction to Copywriting</strong></p><ul><li>Unit 1: What is Copywriting</li><li>Unit 2: Elements of Great Copy</li><li>Unit 3: Traditional vs Modern Copywriting</li><li>Unit 4: Career Options for Copywriters</li><li>Unit 5: Job Description and Responsibilities of a Copywriter</li><li>Unit 6: Copywriting vs Content Writing: The Difference</li></ul><p><strong>Section 3: Core Concepts of Copywriting</strong></p><ul><li>Unit 1: What is a Short Form Copy</li><li>Unit 2: What is a Long Form Copy</li><li>Unit 3: Types of Tones Used for Writing Copy</li><li>Unit 4: Which Types of Tone You Should Use</li><li>Unit 5: Identifying the Target Audience</li><li>Unit 6: Qualities That Will Make You a Successful Copywriter</li></ul><p><strong>Section 4: Marketing Tactics to Write Copy That Sells</strong></p><ul><li>Unit 1: The Secret to Understand Buyer's Mindset</li><li>Unit 2: Never Make Your Copy Look Like an Ad</li><li>Unit 3: 2 Second Hack to Become a Successful Copywriter</li><li>Unit 4: Features vs Benefits</li><li>Unit 5: The Shocking Truth about Buyers &amp; Customers</li><li>Unit 6: So What Test</li><li>Unit 7: FOMO: How to Use This Most Powerful Marketing Tool</li><li>Unit 8: What's In It for Me</li><li>Unit 9: The Secret to Sell Instantly</li><li>Unit 10: Leveraging the Power of Emotions</li></ul><p><strong>Section 5: The Copywriting Process: 9 Steps to Make It Easier For You</strong></p><ul><li>Unit 1: Steps in the Copywriting Process</li><li>Unit 2: Understand the Product</li><li>Unit 3: Performing Competitor Analysis</li><li>Unit 4: Create a Buyer Persona / Customer Avatar</li><li>Unit 5: Writing the copy</li><li>Unit 6: Editing the Copy</li><li>Unit 7: Adding Design Elements + Media</li><li>Unit 8: Publish the Copy + Promotion</li><li>Unit 9: Checking the Conversion from Copy - Measuring Results</li></ul><p><strong>Section 6: Copywriting Formulas</strong></p><ul><li>Unit 1: AIDA: The 4 Step Formula</li><li>Unit 2: Storytelling: Best Tool for Converting Readers into Buyers</li><li>Unit 3: 3 STEP Formula: PAS</li></ul><p><strong>Section 7: Headlines</strong></p><ul><li>Unit 1: Section Introduction</li><li>Unit 2: Intro to Headlines</li><li>Unit 3: Importance of Headlines</li><li>Unit 4: Formula to Write Amazing Headlines (Everytime)</li><li>Unit 5: How to Use This Formula (With Examples)</li><li>Unit 6: Free Tool to Create Attractive Headlines</li><li>Unit 7: Practice Exercise</li></ul><p><strong>Section 8: 6 Hacks to Write Headlines That Readers Cannot Resist</strong></p><ul><li>Unit 1: Section Intro</li><li>Unit 2: Headline Hack # 1</li><li>Unit 3: Headline Hack # 2</li><li>Unit 4: Headline Hack # 3</li><li>Unit 5: Headline Hack # 4</li><li>Unit 6: Headline Hack # 5</li><li>Unit 7: Headline Hack # 6</li><li>Unit 8: Quick Recap</li></ul><p><strong>Section 9: Creating the Copy</strong></p><ul><li>Unit 1: Creating Call to Actions (CTA) That Reader's Cannot Resist</li><li>Unit 2: Focus on the Customer</li><li>Unit 3: How to Write a Conversational Copy</li></ul><p><strong>Section 10: Hacks &amp; Tips</strong></p><ul><li>Unit 1: Collect Winning Pieces</li><li>Unit 2: 3 Extremely Powerful Words That You Must Use in a Copy</li><li>Unit 3: Using Customer's Words</li></ul><p><strong>Section 11: Practice Exercises</strong></p><ul><li>Unit 1: Recreate Ads</li><li>Unit 2: Record Your Copy</li></ul><p><strong>Section 12: Conclusion</strong></p><ul><li>Unit 1: Conclusion</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the (Copywriting Diploma at QLS Level 4), learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this (Copywriting Diploma at QLS Level 4), you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy ca be sent to you via post, at the cost of £15.</p><p><strong>For Additional Courses</strong></p><p>For the Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on the level of each course:</p><ul><li>Level 1 - £39</li><li>Level 2 - £69</li><li>Level 3 - £79</li><li>Level 4 - £89</li><li>Level 5 - £109</li><li>Level 6 - £119</li><li>Level 7 - £129</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Copywriting Diploma at QLS Level 4 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Copywriting Diploma at QLS Level 4 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Copywriting Diploma at QLS Level 4 Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Copywriting Diploma at QLS Level 4 Course

<p>Are you interested in a career in healthcare that allows you to work closely with patients and help them get the medications they need? Do you want to work in a fast-paced and constantly evolving field? If so, then a career as a pharmacy technician or assistant may be the perfect fit for you!</p><p>In this Pharmacy Technician and Assistant course, you'll learn about the roles and responsibilities of pharmacy technicians and assistants, as well as the skills and knowledge you'll need to succeed in these roles. You'll learn about the different types of medications and how they are dispensed, as well as the regulations and laws that govern the practice of pharmacy. You'll also learn about the importance of patient safety and how to handle emergencies. By the end of the course, you'll be well-equipped to start a rewarding career as a pharmacy technician or assistant.</p><p>This Pharmacy Technician and Assistant course is endorsed by the Quality Licensing Scheme (QLS), which means it meets the high standards of quality and professionalism required by the QLS. The Quality Licensing Scheme (QLS) is a UK-based organisation that provides endorsement to courses, training programs, and other learning resources that meet its high standards of quality.</p><p>Obtaining QLS endorsement can be beneficial for individuals and organisations that offer courses and training programs, as it can help them demonstrate the quality and value of their offerings and attract more learners. It can also be beneficial for learners, as it can give them added credibility and recognition in the job market and help them advance their careers.</p><p>Don't miss out on this opportunity to start a career in healthcare. Enrol in "Pharmacy Technician and Assistant" now and start your journey towards a rewarding and fulfilling career in pharmacy today!</p><p><strong>Learning Outcome of Pharmacy Technician and Assistant course</strong></p><ul><li>Learn about the role of a Pharmacy Technician and Assistant</li><li>Learn about the patient counselling guide</li><li>Learn how to communicate in Pharmacy settings</li><li>Learn about the Pharmacy team and practices</li><li>Learn how to prescribe and dispense</li><li>Learn about dispensing Methods, EPS, and minimising dispensing errors as a Pharmacy Technician and Assistant</li><li>Learn inventory control and management</li><li>Learn Standard Operating Procedures (SOPs)</li><li>Learn the health and safety risks assessment and Pharmaceutical terminology</li><li>Tips for starting a career as a Pharmacy Technician and Assistant</li></ul><p><strong>What benefits will you receive once you enrol in our comprehensive Pharmacy Technician and Assistant course</strong><strong> from One Education? Learn here!</strong></p><ul><li>Eligibility for an endorsed certificate upon completing the course</li><li>Learning materials of our course contain engaging voice-over and visual elements for your comfort.</li><li>Get 24/7 access to all course content for an entire year.</li><li>Complete the course at your own pace and time.</li><li>Each student gets full tutor support on weekdays (Monday to Friday).</li><li>Efficient assessments and instant results upon completing our course.</li></ul><p><strong><em>How will QLS boost your worth?</em></strong></p><ul><li>Achieving <strong>Quality Licence Scheme</strong> endorsed certificates can provide you with valued and credible evidence of <strong>your skills and knowledge to potential employers. </strong></li><li>Quality Licence Scheme (QLS) endorsements are awarded to training programmes and courses that <strong>meet high quality standards</strong>, ensuring that your certificate represents <strong>a valuable achievement.</strong></li><li>The stringent assessment process involved in achieving Quality Licence Scheme Endorsed Certificates ensures that you have acquired the <strong>necessary skills and knowledge to excel in your chosen field.</strong></li></ul><p><strong>How is the Pharmacy Assistant and Technician Diploma at QLS Level 5 assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners can get an endorsed certificate as proof of their achievement, with is totally FREE of Cost! Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying £10 (only delivery charge)</p><p><strong>Certification</strong><br />Once you have finished the course, you will be eligible to apply for a CPD QS accredited certificate as proof of your new skills and your continued professional development. Certificates are available as PDF for £9, or you can request a hard copy to be sent in the post for £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        150 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p><p><strong>N.B.: </strong>This course will only provide you with the theoretical foundation you need to improve in this particular area. To get a professional qualification, you can enrol in the following:</p><ul><li>Level 2 Diploma in Pharmacy Services Skills</li><li>Level 2 Certificate in Pharmaceutical Science</li><li>Level 3 Diploma in Pharmacy Services Skills</li><li>Level 3 Diploma in Pharmaceutical Science</li><li>Level 3 NVQ Diploma in Pharmacy Service Skills</li><li>Level 3 Certificate in Preparing to Work in Pharmacy</li><li>Level 3 Diploma in Principles and Practice for Pharmacy Technicians</li><li>Level 3 Certificate in Pharmacy Services</li><li>Level 4 Diploma in Advanced Pharmacy Technician Studies</li><li>Level 5 Diploma in Pharmacy Management</li><li>Level 2 Certificate in Dispensing Medicines</li><li>Level 2 Certificate in Understanding Health and Nutrition</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Pharmacy technician</li><li>Retail pharmacy technician</li><li>Hospital pharmacy technician</li><li>Mail-order pharmacy technician</li><li>Long-term care pharmacy technician</li><li>Pharmacy Technician</li><li>Compounding pharmacy Assistant</li><li>Quality assurance pharmacy technician</li><li>Clinical pharmacy technician</li><li>Research pharmacy technician</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li></ul> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £109
        </p>
            <div> <p>After successfully completing the course, learners can order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying</p><ul><li><strong>Within the UK: £109</strong></li><li><strong>International: £109 + £10 (postal charge) = £119</strong></li></ul> </div>

                        </div>

Pharmacy Technician and Assistant Diploma at QLS Level 5 Course

<p>Are you looking to take your career to the next level in property development? Look no further than the Property Development Diploma at QLS Level 5 - a comprehensive online course to help you gain the skills and knowledge needed to become a successful property developer.</p><p>This course will provide you with an in-depth understanding of the principles and theories of property development, as well as the techniques and tools used in the design and construction of buildings. You will also learn about the history and development of property development, and the processes involved in designing, building and maintaining structures.</p><p>Property Development Diploma at QLS Level 5 is the perfect course for anyone looking to pursue a career in property development or related fields. With regular tutor support and assessments, you can be sure you'll graduate from this course with the skills and knowledge needed to become a successful property developer.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the principles and theories of property development.</li><li>Learn the techniques and tools used in the design and construction of buildings.</li><li>Develop an understanding of the history and development of property development.</li><li>Understand the processes involved in designing, building and maintaining structures.</li><li>Utilise a range of design techniques.</li><li>Gain the skills and knowledge needed to become a successful property developer.</li></ul><p><strong>Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this Package:</strong></p><ul><li>The Quality Licence Scheme ensures that the course you enrolled is of the highest quality.</li><li>It helps you to easily get recognised by employers.</li><li>The endorsed certificate of course will make you stand out from the crowd when applying for jobs during this pandemic.</li><li>The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs.</li></ul><p><strong>Why People Enrol this course from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01: <br />Introduction to Property Development</strong></p><ul><li>What Is Property Development</li><li>Main Actors</li><li>Economic Context of Property Development</li><li>Local economy</li></ul><p><strong>Module 02: <br />Different Type of Property</strong></p><ul><li>What Is Property</li><li>Kinds of Property</li><li>Commercial Assets</li><li>Multi-Family</li></ul><p><strong>Module 03: <br />Property Research</strong></p><ul><li>The Market Context of Property Development</li><li>Locating Development Within an Institutional Model of the Property Market</li><li>Institutional form and institutional change</li><li>A hierarchical framework for the institutional analysis of property markets</li></ul><p><strong>Module 04: <br />Property and the Law</strong></p><ul><li>Introduction to Legal Framework</li><li>Analysing Real Estate Activity</li><li>Investment Structure</li><li>Real Estate Ownership</li></ul><p><strong>Module 05: <br />Different Method of Finance Option</strong></p><ul><li>Financing Property Development</li><li>Methods of Finance</li><li>Sources of Finance</li><li>Lending Criteria</li></ul><p><strong>Module 06: <br />Building Regulation</strong></p><ul><li>Understanding Building Control</li><li>Knowing When Approval Is Required</li><li>Making an Application</li><li>Self Certification</li></ul><p><strong>Module 07: <br />The Planning Process</strong></p><ul><li>Planning and Designing</li><li>CAD Design</li><li>Approval Process</li></ul><p><strong>Module 08: <br />Project Management</strong></p><ul><li>Total Project Management</li><li>The Role of Project Manager</li><li>Understanding the Skills and Qualities of a Project Manager</li><li>Renovating a Property</li></ul><p><strong>Module 09: <br />Marketing Your Property</strong></p><ul><li>Developing Marketing Strategy</li><li>Method of Promotion</li><li>Estate Agent</li><li>The Role of Estate Agents</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The course training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p><p><strong>This course is particularly ideal for:</strong></p><ul><li>Property Developers</li><li>Civil Engineers</li><li>Designers</li><li>Construction Managers</li><li>Building Surveyors</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Studying the course is designed to help you get the job of your dreams, or even that promotion you've always wanted. Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our course, such as:</p><ul><li>Property Developer - £25,000 - £60,000</li><li>Civil Engineer - £25,000 - £50,000</li><li>Designer - £20,000 - £45,000</li><li>Construction Manager - £25,000 - £50,000</li></ul>
                        </div>

Property Development Diploma at QLS Level 5 Course

<p><strong>Early Years Practitioner: Early Years Practitioner Course Online</strong></p><p>The Early Years Practitioner: Early Years Practitioner Coursequalification provides the learner with a thorough understanding of child safeguarding, legal requirements, the impact of food and nutrition on children's health and development and much more. The qualification comprises well-designed and well-explained modules that will help you establish a solid foundation in practitioner responsibilities.</p><p>By enrolling in this Early Years Practitioner: Early Years Practitioner Course, it will open many doors of opportunity for you and equip you with the most sought-after skills of early childhood education.</p><p><strong>Special Offers of this Early Years Practitioner: Early Years Practitioner Course</strong></p><ul><li>This Early Years Practitioner: Early Years Practitioner Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Early Years Practitioner: Early Years Practitioner Course</li><li>Instant access to this Early Years Practitioner: Early Years Practitioner Course</li><li>Get FREE Tutor Support from Monday to Friday in this Early Years Practitioner: Early Years Practitioner Course</li></ul><p><strong>Early Years Practitioner Training Course Bundle </strong><strong><em>Courses</em></strong></p><ul><li><strong>Course 01:</strong> Early Years Course</li><li><strong>Course 02:</strong> Level 2 Safeguarding Children Training Course</li><li><strong>Course 03:</strong> Diploma in Special Education Needs (SEN)</li><li><strong>Course 04:</strong> Level 4 Child Care and Development Course</li><li><strong>Course 05:</strong> Level 3 Certificate in Understanding Autism</li><li><strong>Course 06:</strong> Speech &amp; Language Therapy</li><li><strong>Course 07:</strong> Advanced Diploma in Child Care</li><li><strong>Course 08:</strong> Level 2 Award in Support Work in Schools and Colleges</li><li><strong>Course 09:</strong> Child Sexual Exploitation &amp; Child Criminal Exploitation (CSE &amp; CCE) Awareness Training</li><li><strong>Course 10:</strong> Level 3 Designated Safeguarding Lead Training Course</li><li><strong>Course 11:</strong> Level 3 Dyslexia Awareness</li><li><strong>Course 12:</strong> Autism Diploma Course</li><li><strong>Course 13:</strong> Level 4 Diploma in Child Psychology Course</li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Early Years Practitioner: Early Years Practitioner Course</strong><strong>]</strong></p> <p><strong>Early Years Practitioner: Early Years Practitioner Course Online</strong></p><p><em>Industry Experts Designed this Early Years Practitioner: Early Years Practitioner Course into 08 detailed modules.</em></p><p><strong>Course Curriculum of Early Years Practitioner Training Course</strong></p><ul><li>Module 01: Supporting the Emotional and Physical Well-being of Children</li><li>Module 02: Equality, Diversity and Professional Partnerships</li><li>Module 03: Health and Safety Legislation</li><li>Module 04: Observations, Assessments and Planning</li><li>Module 05: Safeguarding Children</li><li>Module 06: The Early Years Foundation Stage</li><li>Module 07: Managing in a Nursery Environment</li><li>Module 08: Engaging in Professional Development</li></ul><p><strong>Assessment Method of Early Years Practitioner Training Course</strong></p><p>After completing each module of the Early Years Practitioner: Early Years Practitioner Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Early Years Practitioner Training Course</strong></p><p>After completing the MCQ/Assignment assessment for this Early Years Practitioner: Early Years Practitioner Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Early Years Practitioner: Early Years Practitioner Course Online</strong></p><p>This Early Years Practitioner: Early Years Practitioner Course is designed for anyone interested in working as a nursery nurse in a childcare setting. Suitable for both new and existing nursery nurses, the Early Years Practitioner: Early Years Practitioner Course develops an understanding of childcare and how to work with young people.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Early Years Practitioner: Early Years Practitioner Course Online</strong></p><p>Students who intend to enrol in this Early Years Practitioner: Early Years Practitioner Course must meet the following requirements:</p><ul><li>Early Years Practitioner: Good command of the English language</li><li>Early Years Practitioner: Must be vivacious and self-driven.</li><li>Early Years Practitioner: Basic computer knowledge.</li><li>Early Years Practitioner: A minimum of 16 years of age is required.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Early Years Practitioner: Early Years Practitioner Course Online</strong></p><p>After completing this qualification Early Years Practitioner Training Course, learners can find themselves with several opportunities within the childcare settings, including the following options:</p><ul><li>Progress to level 3 early years courses online.</li><li>Work in a pre-school with children aged 0-5.</li><li>Volunteer in a pre-school.</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Certificate in Further Education & Training (Cert Ed)

Early Years Foundation Stage (EYFS)

Early Years Professional Status (EYPS)

Trainers Course

Early Years

Early Childhood Education

Early Years Practitioner Training Course - CPD Accredited

<p><strong>Level 7 Diploma - Business Management Online</strong></p><p>This <strong>Level 7 Diploma - Business Management</strong> course is appropriate for both eager novices and seasoned professionals. Through this course, you will learn everything you need to know to start or progress your career in Business Management at the highest possible level. It will help you develop technical abilities as well as a deep understanding of business management. The course will educate you on operational management, risk management, succession planning, project management, and others.</p><p><strong>Learning Outcomes</strong></p><p>At the end of the Level 7 Diploma - Business Management course, the learner will be able to:</p><ul><li>Provide a brief idea about Business-Management and its importance.</li><li>Discuss all the terms related to Business Management.</li><li>Clarify the differences between a leader and a manager.</li><li>Describe the theory of leadership and management to encourage organisational direction.</li><li>Determine the personal and technical skills needed to attain strategic objectives.</li><li>Develop a personal improvement plan.</li><li>Describe the concepts of strategic business management.</li><li>Understand the UK law and regulations related to business.</li><li>Develop an action plan for an organisation.</li></ul><p>You can also learn about numerous strategic techniques and business management preparation in this Training Tale <strong>Level 7 Diploma - Business Management</strong> course. Additionally, this step-by-step online course will teach you how to respond to issues that arise during running a business, helping you make well-informed management decisions. Enrol today and take the next step toward achieving your personal and professional goals.</p><p><em><strong>Level 7 Diploma - Business Management Bundle Courses</strong></em></p><ul><li><strong>Course 01: </strong>Level 7 Diploma Business Management</li><li><strong>Course 02: </strong>Minute Taking Course</li><li><strong>Course 03: </strong>Level 1 Business Management</li><li><strong>Course 04: </strong>Level 2 Diploma in Business Administration</li><li><strong>Course 05: </strong>Level 3 Business Administration</li><li><strong>Course 06: </strong>Level 5 Diploma in Business Analysis</li><li><strong>Course 07:</strong> Level 5 Diploma in Risk Management Course</li><li><strong>Course 08:</strong> Level 5 Retail Management Course</li><li><strong>Course 09:</strong> Level 7 Diploma in Facilities Management Course</li><li><strong>Course 10:</strong> Level 7 Diploma in Leadership and Management Course</li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Business Management Course]</strong></p> <p><strong>Level 7 Diploma - Business Management</strong></p><p><strong><em>Course Curriculum </em></strong><strong><em>Level 7 Diploma - Business Management</em></strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Financial Resource and Investment Management</li><li>Module 03: Succession Planning</li><li>Module 04: Risk Management</li><li>Module 05: Supply Chain Management</li><li>Module 06: Human Resource Management</li><li>Module 07: Leadership and Management</li><li>Module 08: Change Management</li><li>Module 09: Conflict Management</li><li>Module 10: Project Management</li><li>Module 11: Communication Techniques for Business-Management</li><li>Module 12: Entrepreneurship and Small Business Management</li><li>Module 13: UK Business Law</li></ul><p><strong>Assessment Method of Level 7 Diploma - Business Management</strong></p><p>After you have finished Level 7 Diploma - Business Management Course, you will need to take an electronic multiple-choice exam or Assignment to see if you have grasped everything. To pass the exam and be eligible for the pending certificates, you must achieve at least <strong>60%</strong>. As soon as you pass the examination, you will be qualified to request your certification.</p><p><strong>Certification of Level 7 Diploma - Business Management</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for Level 7 Diploma - Business Management course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 7 Diploma - Business Management</strong></p><p>This Level 7 Diploma - Business Management course is highly recommended for:</p><ul><li>Entrepreneurs.</li><li>Small business owners.</li><li>Existing business professionals.</li><li>Program Manager.</li><li>Facility Manager.</li><li>Program Administrator.</li><li>Students</li><li>Recent graduates.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 7 Diploma - Business Management</strong></p><p>There are <strong>no specific</strong> requirements for this Level 7 Diploma - Business Management course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 7 Diploma - Business Management</strong></p><p>The Level 7 Diploma - Business Management Course is designed to give you the skills and knowledge you need to land your dream job, advance at work, go self-employed, or start your own business.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Master of Business Management (MBM)

Master of Business Law (MBL)

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Business & Management

Institute of Leadership & Management (ILM)

Level 7 Diploma - Business Management

Advance your expertise in food safety management with our FSSC 22000 v6 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals aiming to conduct first, second, and third-party audits of Food Safety Management Systems (FSMS) against the FSSC 22000 v6 standard.
This course offers in-depth training on the principles and practices of auditing, providing you with the skills needed to lead audit teams and evaluate the conformance and effectiveness of FSMS within organizations. You will learn how to plan, execute, report, and follow up on audits in alignment with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Obtain a globally recognized CQI and IRCA certification, significantly boosting your professional credibility in the food safety sector.
Expert-Led Training: Benefit from the knowledge of seasoned instructors with extensive experience in food safety management and auditing, who provide practical insights and real-world applications.
Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

Broxburn

<h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2024 Dates:&nbsp;</u></strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October </strong>Week 1 - 14th, 15th, 16th / Week 2 - 23rd &amp; 24th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2025 Dates:</u>&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">13th, 14th 15th /&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">20th &amp; 21st</span></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">22nd, 23rd</span><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">&nbsp;&amp; 24th / <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong></span>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">29th &amp; 30th</span></p><p id="isPasted" style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Ember Compliance is delighted to offer a new FD&amp;FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&amp;FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Details of the course are as follows:</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Design -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Installation -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Commissioning - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Maintenance - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of maintenance, the requirements of inspection &amp; servicing existing systems and how the maintainer may deal with non-conformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam - L3 Award in the Requirements of FD&amp;FA Systems for Non-Domestic Buildings BS 5839-1: 2017</strong><br fr-original-style="" style="box-sizing: border-box;">The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.</p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Notes:</strong></span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October Dates:&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 1 - 14th, 15th, 16th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 2 - 21st &amp; 22nd</p>

Online courses take 5 days and are spread over two weeks.
2024 Dates: 
October Week 1 - 14th, 15th, 16th / Week 2 - 23rd & 24th 
2025 Dates: 
January Week 1 - 13th, 14th 15th / January Week 2 - 20th & 21st
April Week 1 - 22nd, 23rd & 24th / April Week 2 - 29th & 30th
Ember Compliance is delighted to offer a new FD&FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.
At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.
As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 
Details of the course are as follows:
Module 1: Introduction to BS 5839-1
Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.


Module 2: Design -BS 5839-1
In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.


Module 3: Installation -BS 5839-1
This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.


Module 4: Commissioning - BS 5839-1
This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.
Module 5: Maintenance - BS 5839-1
This module explores the process of maintenance, the requirements of inspection & servicing existing systems and how the maintainer may deal with non-conformities with the standard.
Exam - L3 Award in the Requirements of FD&FA Systems for Non-Domestic Buildings BS 5839-1: 2017
The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.
Notes:
Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator
Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.

Online courses take 5 days and are spread over two weeks.
October Dates: 
Week 1 - 14th, 15th, 16th 
Week 2 - 21st & 22nd

Ember Compliance

Fire Alarm

Professional Development

Engineer

Continuous Professional Development (CPD)

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

FD&FA BS5839-1 RQF Certified 5-Day Combined Course - 2 Part Course

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Understand and mitigate your own personal drivers of conflict



Have you ever said 'They really push my buttons' or 'I can't stand it when people...'?
That's the sound of you being 'hooked'. We all have values that we want to live by, and when they are challenged, that's when we are most likely to engage in a conflict. 
In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict. 
What you will get from this 60-minute session:
Self-awareness of your conflict hooks
Empathy for what may hook others
Confidence to diplomatically speak about conflict with others
How we will do it:
Exploration of how conflict hooks show up in teams
Learning how core values are inherent to conflict hooks
Identifying your own conflict hooks
Practice articulating your conflict hooks to others
Tips for how to use your self awareness to reduce or prevent conflict
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 9 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Leadership Skills

Team Leading

Conflict Management

Team Leader

Conflict

Leadership

Team Management

Leadership Development

Understand and mitigate your own personal drivers of conflict

What are your conflict hooks?

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">New EFQM Model&nbsp;</strong>was launched at the EFQM Forum in October 2019 and, as EFQM&#39;s country partner for Ireland, CforC is providing Foundation Training on the new model.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.</li><li fr-original-style="" style="box-sizing: border-box;">It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.</li><li fr-original-style="" style="box-sizing: border-box;">It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-requisites for this course</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">None</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">By the end of the course, participants will be able to:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges</li><li fr-original-style="" style="box-sizing: border-box;">explain how the Model is structured and how the different elements apply to their organisation</li><li fr-original-style="" style="box-sizing: border-box;">apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement</li><li fr-original-style="" style="box-sizing: border-box;">conduct a high-level health check of their organisation</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The training comprises 8 modules;</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Module 1 The Changing World</li><li fr-original-style="" style="box-sizing: border-box;">Module 2 The Organisation&rsquo;s Ecosystem</li><li fr-original-style="" style="box-sizing: border-box;">Module 3 The Value of a Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 4 The EFQM Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 5 RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 6 Using the EFQM Model and RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 7 The EFQM&rsquo;s Digital Platform</li><li fr-original-style="" style="box-sizing: border-box;">Module 8 Next Steps</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The course is delivered through a virtual trainer led live class</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">&pound;450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

EFQM Certified Model Foundation Course

The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025!
This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support.
This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses.

Who is the EFQM Certified Model Foundation course for?

This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation.
This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

At the end of the course, you will be able to:
- demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges
- explain how the Model is structured and how the different elements apply to your organisation
- start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology
- conduct a high-level self-assessment of your organisation
- understand the opportunities provided by EFQM data and insights
- gain an insight into the alternative uses of the EFQM Model

The EFQM Foundation Course Training Programme

Following the welcome and introduction, this course comprises of 9 modules:
 
Module 0: Welcome & course objectives
 Module 1: Why we need a model to face & master complexity? Why the EFQM Model?
 Module 2: Introduction to the EFQM Model
 Module 3: The Model (part 1): Direction
 Module 4:The Model (part 2): Execution
 Module 5: The Model (part 3): Results
 Module 6: RADAR
 Module 7: Assessment
 Module 8: Data & Insights
 Module 9: Next steps
Delivery
The course is delivered through a virtual trainer led live class
Cost
£800 + VAT 
If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Centre for Competitiveness

EFQM Certified Model Foundation Course - October 2024

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This course will enable you know:</p><div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don’t have access to assessors, haven’t started the role of an IQA or your Awarding Organisation do not require you to have the full award.
You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance



Further Information
After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.
Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.



Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills

Panda Education and Training Ltd

Award in Understanding the Internal Quality Assurance of Assessment Process and Practice Level 4

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Learning & Development

Online Course Marketing

ACCA Strategic Business Leader (SBL)

Personal Assistant

Executive Assistant

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p dir="ltr" id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Facilitated by: Teresa Nightingale, HIGN trustee and Income Generation &amp; Marketing Director, Wirral Hospice St John&rsquo;s, and Margaret Hollings, HIGN trustee and Commercial Director, St&nbsp; David&#39;s Hospice.</span></p><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Planning session for North West leaders to discuss in-person training, development and networking needs.<span style="color: rgb(0, 0, 54); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 54);"><span style="color: rgb(75, 0, 130); box-sizing: border-box;" fr-original-style=" color: rgb(75, 0, 130);"></span></span><br style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);"><br style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);"><span style="color: rgb(0, 0, 54); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 54);">THIS SESSION WON&#39;T BE RECORDED.</span><br fr-original-style="" style="box-sizing: border-box;"></span><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers</span></div>

Planning session for North West leaders to discuss in-person training, development and networking needs.

THIS SESSION WON'T BE RECORDED.

Session aimed at fundraising leaders: Directors | Heads of | Leads | Managers

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