Name: Admin, Secretarial & PA at QLS Level 7 Course
Price: 100 GBP
Availability: InStock

<p>**Level 5 Health &amp; Social Care Diploma - Endorsed by QLS**</p><p>According to recent figures, the UK has an ageing population, with people aged 65 and up expected to make up 20% of the population by 2027. The UK has a number of health issues, including ageing populations, obesity, mental health problems, and chronic diseases. These difficulties call for a multidisciplinary strategy that combines medical treatment, social support, and preventive measures. Additionally, statistics show that there is a growing need for qualified healthcare workers in the UK. The NHS alone employs nearly 1.5 million people, making it one of the country's top employers.</p><p>With an increasing demand for qualified workers in various industries, this course gives a solid basis for a successful career while addressing the nation's serious healthcare concerns. Additionally, the course addresses the significance of dealing with societal health disparities. According to research, some groups, including those from lower socioeconomic backgrounds, members of racial or ethnic minorities, and those with disabilities, have difficulty getting access to high-quality medical treatment and social services. The Health and Social Care course gives students the skills and information they need to confront these inequities and contribute towards establishing a more equitable healthcare system.</p><p><strong>What makes this health &amp; social care course so desirable?</strong></p><p>After completing this health &amp; social care course, you will be able to:</p><ul><li>Understand the ins and outs of the health &amp; social care</li><li>Apprehend the necessity and relevancy of communication in the sector of health &amp; social care</li><li>Be aware of the rights and responsibilities of a health &amp; social care worker</li><li>Be able to promote equality, diversity and right in the field of health &amp; social care while working as a health &amp; social care worker</li><li>Efficiently assess and handle the risks that might come up while working as a health &amp; social care worker</li></ul><p>Join the Quality Licence Scheme-endorsed Level 5 Health &amp; Social Care diploma programme right away to gain new skills, boost your self-assurance, cultivate a growth mindset, and advance both personally and professionally.</p><p>One Education's skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored course makes online learning as efficient and easy as possible. You will discover the principles of Health &amp; Social Care and learn the key aspects as you advance through the modules of this course -</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 01</strong></p><p><strong>Introductory to Health &amp; Social Care Worker - Chaperone</strong></p><ul><li>What is Chaperone?</li><li>Why do we need Chaperone?</li><li>How can we get Chaperone?</li><li>How is Chaperone trained?</li><li>What is the Health &amp; Social Care Worker?</li></ul><p><strong>Module 02</strong></p><p><strong>Intimate Examination</strong></p><ul><li>Intimate examinations</li><li>Consent</li><li>Privacy</li></ul><p><strong>Module 03</strong></p><p><strong>Dealing with Sexual Misconduct Part 01</strong></p><ul><li>Defining patients, sexual behaviour, employers and healthcare professionals</li><li>Sexual boundaries between healthcare professionals and patients</li><li>Relationships between healthcare professionals and former patients</li></ul><p><strong>Module 04</strong></p><p><strong>Dealing with Sexual Misconduct Part 02</strong></p><ul><li>Duties of Patient</li><li>Report a breach of sexual boundaries by a healthcare professional</li></ul><p><strong>Module 05</strong></p><p><strong>The Roles, Responsibility and Interaction of a Chaperone Part 01</strong></p><ul><li>DBS - Disclosing and Barring Service</li><li>Procedures to Undertake DBS Checks</li><li>The Roles and Responsibility</li></ul><p><strong>Module 06</strong></p><p><strong>The Roles, Responsibility and Interaction of a Chaperone Part 02</strong></p><ul><li>Communicating with Patients</li><li>Potential Issues of Concern: Religion, Ethnicity and Culture</li><li>Record Keeping and Raising Concern</li></ul><p><strong>Module 07</strong></p><p><strong>Prevention and Control of Infection</strong></p><ul><li>Hospital-acquired (nosocomial) infections</li><li>Prevention of Infection in Healthcare Settings</li><li>Handwashing</li><li>Decontamination</li><li>Standard Environmental Cleaning</li><li>Precautions</li></ul><p><strong>Module 08</strong></p><p><strong>Interpersonal Skill</strong></p><ul><li>The Importance of Interpersonal Skills</li><li>Interpersonal skills at home</li><li>Interpersonal skills at work</li><li>Developing Your Interpersonal Skills</li></ul><p><strong>Module 09</strong></p><p><strong>Legal Issues</strong></p><ul><li>Lack of Definitions and Planning</li><li>Case Study 01: The Montgomery Case: A Legal Turning Point</li><li>Chaperoning and Consent</li><li>Implications of the Montgomery Case</li><li>Case Study 02: R v Tabassum: Clarifying Consent</li><li>Accountability and Training</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course , you will also qualify for an CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This program is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced training, you will explore the role of a Health &amp; Social Care employee and learn the required skills to deal with a variety of concepts in order to achieve a competitive advantage in the job market.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>Prerequisites: None</li><li>Age Limit: 16+</li><li>Gadgets: Smart devices and stable internet connection</li><li>Others: A keen interest in Health &amp; Social Care</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course's certification and competencies can help you develop your career by helping you to apply for high-paying employment in related fields. Jobs you can explore, such as:</p><ul><li>Care Coordinator</li><li>Case Manager</li><li>Community Health Worker</li><li>Health Educator</li><li>Mental Health Technician</li><li>Rehabilitation Specialist</li><li>Residential Support Worker</li><li>Substance Abuse Counsellor</li><li>Youth Worker</li><li>Elderly Caregiver</li></ul>
                        </div>

One Education

Level 5 Health & Social Care Diploma - QLS Endorsed Course

General Admission

<p>Someone once stated - "We're designed to grow, stretch, extend and expand." You will uncover more qualities about yourself and boost your confidence as you develop new skills, and this course will help you do just that.</p><p>The world is constantly evolving. There are breakthroughs almost every day in every industry and the way people are living. You may be left behind if you do not adapt with the new skills and developing world. This course helps you adapt to change and embrace new ways of working with a positive attitude.</p><p>Furthermore, in the effort to save money, businesses want to hire skilled people who can do the work of multiple personnel.. Also, the majority of employees see learning new skills as a way to progress their careers. This necessitates you honing your existing skills and becoming an expert in your field. One Education course can assist you in doing both - developing new abilities and refining existing ones.</p><p><strong>What makes this course so desirable?</strong></p><p>After completing this online course, you will be able to:</p><ul><li>Get extensive knowledge about SEN and Disability, Special Education Provision and Areas of SEN</li><li>Learn What is SEN Support?</li><li>Learn The assess, Plan, Do, Review Cycle</li><li>Know how to Developing Relationships and get to Know your Pupils Well</li><li>Learn about Speech, Language and Communication Needs (SLCN)</li><li>Learn Classroom Strategies</li><li>Learn about Autism Spectrum Disorder (ASD)</li><li>Learn about Attention Deficit Hyperactivity Disorder (ADHD)</li><li>Learn how to develop Partnership with Parents</li><li>Gain knowledge about The Role of the SENCO</li><li>Learn about Working with Other SEN Professionals and many more</li></ul><p>Develop new abilities with this course - strengthen your confidence, nurture a growth mindset, and flourish as an individual and a professional.</p><p>One Education's skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored course makes online learning as efficient and easy as possible. This course will motivate you to learn, develop, and participate in an exceptional e-learning journey, while also upgrading your CV &amp; competence and introducing you to new possibilities to further your career development. You will discover the principles of SEN Teaching and learn the key aspects as you advance through the modules of this course -</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Module 1: Special Education Needs: An Overview</strong></p><ul><li>Defining Special Education Needs</li><li>SEN and Disability</li><li>Special Education Provision</li><li>Areas of Special Education Needs</li></ul><p><strong>Module 2: SEN Support</strong></p><ul><li>What is Special Education Needs Support?</li><li>Whole School Assessment and Tracking</li><li>Identifying the Need</li><li>The assess, Plan, Do, Review Cycle</li></ul><p><strong>Module 3: High-Quality Teaching for Pupils with SEN</strong></p><ul><li>What is High-Quality Teaching (HQT) for Pupils with Special Education Needs</li><li>HQT for Pupils with Special Education Needs</li><li>Developing Relationships and Knowing Pupils Well</li></ul><p><strong>Module 4: Special Education Needs Teaching Methodologies</strong></p><ul><li>Inclusive Learning Environment</li><li>Quality Feedback</li><li>Focused Planning</li><li>Engagement and Challenge</li><li>Effective Questioning and Modelling</li><li>Scaffolding Learning</li><li>Developing Independence</li></ul><p><strong>Module 5: Communication and Interaction</strong></p><ul><li>Speech, Language and Communication Needs (SLCN)</li><li>Classroom Strategies</li><li>Autism Spectrum Disorder (ASD)</li></ul><p><strong>Module 6: Cognition and Learning</strong></p><ul><li>Moderate Learning Difficulties (MLD)</li><li>Classroom Strategies</li><li>Specific Learning Difficulties (SpLD)</li></ul><p><strong>Module 7: Social, Emotional and Mental Health Difficulties</strong></p><ul><li>Mental Health</li><li>Whole School Strategies</li><li>Classroom Strategies</li><li>Attention Deficit Hyperactivity Disorder (ADHD)</li></ul><p><strong>Module 8: Sensory or Physical Needs</strong></p><ul><li>Visual Impairment (VI)</li><li>Hearing Impairment (HI)</li><li>Physical Disability (PD)</li></ul><p><strong>Module 9: Working in Partnership</strong></p><ul><li>Partnership with Parents</li><li>The Role of the SENCO</li><li>Working with Other SEN Professionals</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Join this course to enhance your knowledge, talents, and marketability. This program is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced training, you will explore the role of Special Education Needs Teaching employee and learn the required Teaching skills to deal with a variety of concepts in order to achieve a competitive advantage in the job market. Our course can enable you to develop for the next step whether you want to be self-sufficient, be your own boss, or develop a meaningful career.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>Prerequisites: None</li><li>Age Limit: 16+</li><li>Gadgets: Smart devices and stable internet connection</li><li>Others: A keen interest in Special Education Needs Teaching</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course certification and competencies can help you develop your career by helping you to apply for high-paying employment in SEN Teaching related fields.</p>
                        </div>

SEN Teaching at QLS Level 7 Course

<p>Enrol now to discover everything you need to know about the Logistic Management at QLS Level 5 and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assure the course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><p><strong>Module 01:<br />Introduction to Logistic Management</strong></p><ul><li>What Is Logistics?</li><li>Components of Logistics System</li><li>Types of Logistics Management</li></ul><p><strong>Module 02:<br />Planning Framework for Logistics</strong></p><ul><li>Pressures for Change</li><li>Strategic Planning Overview</li><li>Product Characteristics</li><li>The Product Life Cycle</li><li>Packaging</li></ul><p><strong>Module 03:<br />Supply Chain Management</strong></p><ul><li>Introduction to Supply Chain Management</li><li>The Structure of a Supply Chain</li><li>Participants in the Supply Chain<br /><ul><li>Producers</li><li>Distributors</li><li>Retailers</li><li>Customers</li></ul></li><li>Flows of Supply Chain<br /><ul><li>Material Flow</li><li>Information / Data Flow</li><li>Money Flow</li></ul></li><li>Importance of Supply Chain Management</li></ul><p><strong>Module 04:<br />Logistics Management and Organisation</strong></p><ul><li>Relationships with Other Corporate Functions</li><li>Payment Schemes</li><li>Hiring Temporary Staff</li><li>Hiring Temporary Vehicles</li></ul><p><strong>Module 05:<br />Sourcing, Purchasing, and Procurement</strong></p><ul><li>Understanding Strategic Sourcing</li><li>Segmenting Your Supply Chain</li><li>Managing Life Cycle Costs</li><li>Minimising Input Costs</li><li>Sourcing Your Inputs</li><li>Forecasting Your Demand</li><li>Insourcing, Outsourcing, and Offshoring</li></ul><p><strong>Module 06:<br />Channels of Distribution</strong></p><ul><li>Channel Alternatives: Manufacturer-To-Retail</li><li>Channel Alternatives: Direct Deliveries</li><li>Channel alternatives: different structures</li><li>Channel Objectives</li><li>Channel Characteristics</li><li>Opportunities for Outsourcing</li></ul><p><strong>Module 07:<br />Supplier Relationship Management</strong></p><ul><li><strong>Defining Supplier Relationship Management</strong></li></ul><ul><li><strong>Collaborative Business Relationships</strong><ul><li>Aim of British Standard</li><li>Eight Key Stages of the Collaborative Relationship Framework</li></ul></li><li><strong>Relationship Formation</strong></li></ul><ul><li><ul><li>Five Aggregation Levels</li><li>Stages of Supplier Integration</li></ul></li></ul><ul><li><strong>Models of Supplier Relationships</strong></li></ul><ul><li><ul><li>The Cox model</li><li>The Bensaou model</li></ul></li></ul><ul><li><strong>The Termination of Relationships</strong></li></ul><ul><li><ul><li>Reasons for termination</li><li>The process of termination</li><li>Timing</li><li>Relationship aspects</li><li>Legal considerations</li><li>Succession issues</li></ul></li></ul><p><strong>Module 08:<br />Inventory Planning and Management</strong></p><ul><li>The Need to Hold Stocks</li><li>Types of Stockholding/Inventory</li><li>Inventory Costs</li><li>Reasons for Rising Inventory Costs</li><li>Inventory Replenishment Systems</li><li>The Reorder Point and Safety Stock</li><li>The Economic Order Quantity</li><li>Demand Forecasting</li></ul><p><strong>Module 09:<br />Principles of Warehousing</strong></p><ul><li>The Nature of Warehouses</li><li>The Role of Warehouses</li><li>Strategic Issues Affecting Warehousing</li><li>Warehouse Operations</li><li>Packaging and Unit Loads</li><li>Legal Requirements and Local Regulations</li></ul><p><strong>Module 10:<br />Transport Management</strong></p><ul><li>Introduction to Transport Management</li><li>Transport Rate</li><li>Mode of Transport</li><li>Intermodal Transport</li><li>Choice of Ownership</li><li>Other Services</li><li>Plus more</li></ul><p><strong>Module 11:<br />Negotiation Techniques</strong></p><ul><li>Basic Types of Negotiations</li><li>Phases of Negotiation<br /><ul><li>Preparation</li><li>Development</li><li>Closure</li></ul></li><li>Negotiation Techniques</li><li>Strategies for Identifying Mutual Gain</li><li>Effective Negotiation Practise</li><li>Negotiation on Behalf of Others</li></ul><p><strong>Module 12:<br />Customer Service</strong></p><ul><li>What Is Customer Service?</li><li>The Importance of Customer Service</li><li>The Components of Customer Service</li><li>Key Customer Service Components</li><li>Levels of Customer Service</li><li>Measuring Customer Service</li><li>The Customer Service Explosion</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After completing the course, learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certificate from One Education</strong></p><p>After completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. The certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Logistic Management at QLS Level 5 course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Logistic Management at QLS Level 5 course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

Logistic Management at QLS Level 5 Course

<p>Someone once stated - "We're designed to grow, stretch, extend and expand." You will uncover more qualities about yourself and boost your confidence as you develop new skills, and this One Education course will help you do just that.</p><p>The world is constantly evolving. There are breakthroughs almost every day in every industry and the way people are living. You may be left behind if you do not adapt with the new skills and development. This One Education course helps you adapt to change and embrace new ways of working with a positive attitude.</p><p>Furthermore, in the effort to save money, businesses want to hire skilled people who can do the work of multiple personnel. Also, the majority of employees see learning new skills as a way to progress their careers. This necessitates you honing your existing skills and becoming an expert in your field. One Education course can assist you in doing both - developing new abilities and refining existing ones.</p><p><strong>What makes this Business English and Communication at QLS Level 5 course so desirable? </strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p>Develop new abilities with this course - strengthen your confidence, nurture a growth mindset, and flourish as an individual and a professional.</p><p>One Education's skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored Business English and Communication at QLS Level 5 course makes online learning as efficient and easy as possible. This Business English and Communication at QLS Level 5 course will motivate you to learn, develop, and participate in an exceptional e-learning journey, while also upgrading your CV &amp; competence and introducing you to new possibilities to further your career development. You will discover the principles of Business English and Communication at QLS Level 5 and learn the key aspects as you advance through the modules of this course -</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Business English and Communication at QLS Level 5:</p><p><strong>Module 1: Business Writing Skills</strong></p><ul><li>Structures of Business Documents</li><li>Structures of Other Official Documents</li><li>Editing and Proofreading</li></ul><p><strong>Module 2: The Basics of Grammar</strong></p><ul><li>Parts of Speech</li><li>Determiners</li><li>Article</li></ul><p><strong>Module 3: The Basics of Sentence</strong></p><ul><li>Sentence and Parts of Sentence</li><li>Kinds of Sentence</li><li>Simple, Complex and Compound Sentence</li></ul><p><strong>Module 4: Structure of Sentence</strong></p><ul><li>Voice</li><li>Tense</li><li>Person</li><li>Infinitive, Participle, and Gerund</li><li>Mood &amp; Modifiers</li></ul><p><strong>Module 5: Question</strong></p><ul><li>Question Types</li><li>Yes-No Question</li><li>Wh-Questions</li><li>Alternative Question</li><li>Declarative Question</li><li>Tag Question</li></ul><p><strong>Module 6: Punctuation &amp; Capitalisation</strong></p><ul><li>Capital Letter Rules</li><li>Punctuation Marks</li><li>Punctuation in Numbers</li></ul><p><strong>Module 7: Spelling</strong></p><ul><li>British vs. American</li><li>Homonyms</li><li>Common Spelling Rules</li></ul><p><strong>Module 8: Common Mistakes &amp; Ways to Improve</strong></p><ul><li>Common Mistakes</li><li>Ways to Improve Grammar Daily</li></ul><p><strong>Module 9: Communication Skills</strong></p><ul><li>Effective Listening Skills</li><li>Verbal Communication</li><li>Non-Verbal Communication</li><li>Communication Strategies</li></ul><p><strong>Module 10: Business Telephone Skills</strong></p><ul><li>Telephone Etiquette</li><li>Telephone Skills</li><li>Telephone Courtesy Tips</li><li>Domestic and International Calls</li><li>Voice-Mail Courtesy</li></ul><p><strong>Module 11: Customer Service</strong></p><ul><li>Introduction To Customer Service</li><li>The Power of Positive Thinking in Customer Service</li><li>Types of Difficult Customers and How to Help them</li><li>How to Deal with Difficult Customers</li><li>Aspects of Phone Etiquette</li><li>Using Proper Phone Language</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this Business English and Communication at QLS Level 5, you will also qualify for a &amp; CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Join this course to enhance your knowledge, talents, and marketability. This program is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced Business English and Communication at QLS Level 5 training, you will explore the role of a Business English and Communication at QLS Level 5 employee and learn the required skills to deal with a variety of concepts in order to achieve a competitive advantage in the job market. Our Business English and Communication at QLS Level 5 can enable you to develop for the next step whether you want to be self-sufficient, be your own boss, or develop a meaningful career.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>Prerequisites: None</li><li>Age Limit: 16+</li><li>Gadgets: Smart devices and stable internet connection</li><li>Others: A keen interest in communicating effectively</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Business English and Communication at QLS Level 5 course's certification and competencies can help you develop your career by helping you to apply for high-paying employment in Business English and Communication at QLS Level 5 related fields.</p>
                        </div>

Business English and Communication at QLS Level 5 Course

<p><strong>(13,000+ new jobs listed in Reed &amp; LinkedIn)</strong> Nurture young minds and build a rewarding career in child counselling. Our <strong>Child Counselling Career Track Diploma</strong> provides essential skills to help children navigate challenges and thrive, making a positive impact in their lives.</p><p>Unlock the doors to a rewarding career with our comprehensive Child Counselling Career Track Diploma. This curated bundle delves deep into the essentials of child psychology, safeguarding, behavioural management and much more, ensuring you are fully equipped to support the emotional and developmental needs of young minds. With a wide range of topics, from speech therapy to time management, this diploma offers a holistic approach, empowering you to make a significant difference in the lives of children and their families.</p><p>Designed with the latest industry insights, each course provides actionable knowledge, enhancing your understanding and equipping you to tackle real-world scenarios. Whether you're a novice stepping into the field or an established professional aiming for career progression, this diploma serves as your roadmap to success.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand core concepts in child psychology and development.</li><li>Implement effective behavioural management strategies.</li><li>Recognise and respond to safeguarding issues in child care.</li><li>Apply speech therapy techniques tailored for children.</li><li>Utilise CBT methods for children's emotional well-being.</li><li>Enhance communication and organisational competencies.</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Child Counselling courses with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>How you will benefit from this Child Counselling Career Track Diploma</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Child Counselling Career Track Diploma is thoughtfully crafted to deepen your understanding of different Child Counselling concepts and arm you with theoretical knowledge and skills vital to the sector.</p><p><strong>Course 1: Child Counselling </strong></p><p>Delve into the core principles and methodologies of counselling tailored for children, providing insight into their unique emotional landscapes.</p><p><strong>Course 2: Child Psychology Diploma </strong></p><p>Explore the fundamentals of child psychology, understanding developmental stages and the factors that influence young minds.</p><p><strong>Course 3: Children and Adolescents Counselling Course </strong></p><p>Expand your expertise by focusing on counselling techniques suitable for both children and adolescents, addressing their specific challenges.</p><p><strong>Course 4: Child Protection and Safeguarding </strong></p><p>Gain essential knowledge in identifying and responding to risks, ensuring the safety and welfare of children in various settings.</p><p><strong>Course 5: Children's Support Worker </strong></p><p>Discover the roles, responsibilities, and methods effective support workers utilise to assist children in diverse circumstances.</p><p><strong>Course 6: Safeguarding Children Awareness Training </strong></p><p>Equip yourself with heightened awareness about child protection, learning the nuances of safeguarding in various contexts.</p><p><strong>Course 7: Behaviour Management </strong></p><p>Understand behavioural patterns in children and acquire strategies to guide and manage these behaviours positively.</p><p><strong>Course 8: Speech Therapy for Children </strong></p><p>Learn therapeutic techniques and interventions to assist children with speech and language difficulties.</p><p><strong>Course 9: Child Care Diploma Level 3 </strong></p><p>Enhance your proficiency in providing quality care, understanding the diverse needs of children and best practices in childcare.</p><p><strong>Course 10: Personal Development Skills </strong></p><p>Focus on self-growth, acquiring skills that enhance personal and professional development, crucial for those in child-focused roles.</p><p><strong>Course 11: Online CBT (Cognitive Behavioural Therapy) Course </strong></p><p>Delve into online CBT methods, understanding their applicability and effectiveness in a child counselling setting.</p><p><strong>Course 12: Child Psychology: Raising Happy Kids CPD Certified </strong></p><p>Dive deeper into child psychology, focusing on nurturing happiness and well-being in children.</p><p><strong>Course 13: Time Management Skills </strong></p><p>Equip yourself with strategies to efficiently manage time, a critical skill for professionals working with children.</p><p><strong>Course 14: Behaviour Management, NLP, &amp; Emotional Intelligence </strong></p><p>Combine behaviour management with neurolinguistic programming and emotional intelligence, enhancing your techniques for child support.</p><p><strong>Course 15: Anti Social Behaviour (ASB) </strong></p><p>Understand the causes and interventions for antisocial behaviours in children, offering them the right guidance and support.</p><p><strong>Course 16: Child Protection and Risk Assessment </strong></p><p>Refine your skills in identifying potential threats, and learn comprehensive risk assessment methods to ensure child safety.</p><p><strong>Course 17: Communication and Organisational Skills </strong></p><p>Strengthen your ability to communicate effectively and organise tasks, crucial for professionals interacting with children and families.</p><p><strong>Accreditation:</strong></p><p>All of our courses included in this<strong>Child Counselling Career Track Diploma</strong> are <strong>fully CPDQS accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification:</strong></p><p>Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        75 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Child Counselling Career Track Diploma</strong> will benefit the following professionals in the field, whether you are an aspiring professional or holding an experienced role in the sector.</p><ul><li>Individuals aspiring to work in child counselling.</li><li>Current counsellors looking for specialisation in children's issues.</li><li>Parents keen on understanding child psychology.</li><li>Educators wanting to enhance behavioural management techniques.</li><li>Social workers aiming to better safeguard children.</li><li>Health professionals focusing on child well-being.</li><li>Support workers aiming to strengthen their child-centric skills.</li><li>Speech therapists looking for child-specific techniques.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this <strong>Child Counselling Career Track Diploma</strong> to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Child Counselling Career Track Diploma will help you understand the fundamental knowledge required in the following career paths -</p><ul><li>Child Counsellor</li><li>School Counsellor</li><li>Child Welfare Officer</li><li>Speech Therapist for Children</li><li>Children's Support Worker</li><li>Behavioural Management Specialist</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 for each certificate.</p></div>

                        </div>

Training Express

Child Counselling, Psychology & Safeguarding Career Track Diploma Course

<p>Want to know what does it take to build a successful career in administration? All businesses need an HR and Payroll department which performs a variety of duties within the organisation. If you are thinking about becoming an <strong>HR or Payroll Administrator</strong>, then start your journey now by enrolling in this HR and Payroll Administrator Course.</p><p>This <strong>HR and Payroll Administrator</strong> course consists of various modules all geared towards helping you learn the functions of human resources management and payroll management. You will learn about the recruitment process, interviewing potential candidates, retention, health &amp; safety, maintaining discipline and termination. On top of these areas, you will gain a greater understanding of the basic terminology of HR, payroll, different accounting methods, preparing balance sheets and other financial statements.</p><p><strong><strong>HIGHLIGHTS OF THE HR AND PAYROLL ADMINISTRATOR COURSE</strong></strong></p><ul><li>Gain a firm understanding of the theories and practices related to hiring processes, administrative services, performance management and appraisal, staff administration, and training.</li><li>Get a strong perception concerning motivation, employee counselling, resignations and retirement.</li><li>Learn about the importance of maintaining health, safety, security and welfare of employees.</li><li>Gain a comprehensive overview of this course.</li><li>Learn how to operate a payroll system within a business in the UK.</li><li>Gain a full understanding and knowledge of the processes involved in managing and processing a business's payroll.</li><li>Explore BrightPay including its powerful features, creating flexible payment schedules, RTI submission, customizable additions and deductions and automated HMRC payments, and many more.</li><li>Discover detailed information on Paye, Tax, and NI.</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This <strong>HR and Payroll Administrator</strong> Course materials are recognised by Quality Licence Scheme (QLS) Level 5, which ensures the deep research and quality resource allocation behind the Course development phase. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation ensures the Course training and learning activities are relevant, reliable, and upto date. Moreover, a certificate from the CPD QS accreditation will boost your career development and improve your CV.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium QLS-endorsed Course. Get the help you need and the answers to all your queries throughout the comprehensive syllabus of this Course.</p><p><strong>What benefits will you receive once you enrol in our comprehensive HR and Payroll Administrator Course from One Education? Learn here!</strong></p><ul><li>Eligibility for an endorsed certificate upon completing the Course.</li><li>Learning materials of our Course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all Course content for an entire year.</li><li>Complete the Course at your own pace and time.</li><li>Each student gets full tutor support on weekdays (Monday to Friday).</li><li>Efficient assessments and instant results upon completing our Course.</li></ul><p>One Education's skillfully created course curriculum, affordable and flexible facilities, and passion to offer high-quality training provide you with the competitive advantage you've been seeking for. This uniquely tailored course makes online learning as efficient and easy as possible. This course will motivate you to learn, develop, and participate in an exceptional e-learning journey, while also upgrading your CV &amp; competence and introducing you to new possibilities to further your career development. You will discover the principles of HR and Payroll Administrator and learn the key aspects as you advance through the modules of this course -</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><ul><li>Module 01: Introduction to Human Resource</li><li>Module 02: Employee Recruitment and Selection Procedure</li><li>Module 03: Employee Training and Development Process</li><li>Module 04: Performance Appraisal Management</li><li>Module 05: Employee Relations</li><li>Module 06: Motivation and Counselling</li><li>Module 07: Ensuring Health and safety at the Workplace</li><li>Module 08 :Employee Termination</li><li>Module 09: Employer Record and Statistics</li><li>Module 10: Essential UK Employment Law</li><li>Module 11: Introduction to Payroll Management</li><li>Module 12: The UK Payroll System</li><li>Module 13: Brightpay</li><li>Module 14: Paye, Tax, NI</li></ul><p><strong>How is the course assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Join this course to enhance your knowledge, talents, and marketability. This course is for anyone who wants to learn in-demand skills and become a lifelong learner who is always improving. Throughout this self-paced training, you will explore the role of a HR and Payroll Administrator employee and learn the required skills to deal with a variety of concepts in order to achieve a competitive advantage in the job market. Our course can enable you to develop for the next step whether you want to be self-sufficient, be your own boss, or develop a meaningful career.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <ul><li>Prerequisites: None</li><li>Age Limit: 16+</li><li>Gadgets: Smart devices and stable internet connection</li><li>Others: A keen interest</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course's certification and competencies can help you develop your career by helping you to apply for high-paying employment in this course related fields.</p>
                        </div>

HR and Payroll Administrator Course

<p><strong>Develop in-demand skills for a better future with a super-saver bundle deal for just </strong><strong>£100</strong><strong> and instantly save </strong><strong>£1599</strong><strong>!</strong></p><p><strong>This Node JS Fundamentals bundle includes 1 best selling course endorsed by the Quality Licence Scheme with 5 additional CPD-accredited courses, expert assistance and course assessment. Enjoy 12 months of access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs - simply enrol this bundle.</strong></p><p>This bundle package includes:</p><ul><li>An endorsed certificate</li><li>5 additional CPD accredited courses -</li></ul><ul><ol><li>The Complete Nodejs MySQL Login System</li><li>Node JS: API Development with Swagger</li><li>JavaScript Functions</li><li>Refactor Javascript</li><li>Start Coding Browser Extensions Using JavaScript!</li></ol></ul><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality bundle. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Node JS Fundamentals bundle.</p><p>This premium online course bundle ensures your professional development with endorsement from Quality Licence Scheme and also CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p>With this bundle program, success becomes a lot easier that enables you to monetise your skills. This Node JS Fundamentals bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p><strong>Why People Enrol this Bundle from One Education:</strong></p><ul><li>Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the bundle</li><li>5 additional CPD accredited courses to enrich your knowledge and skills</li><li>Learning materials of our bundle contains engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all bundle content for a full year</li><li>Complete the bundle at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our bundle</li></ul><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the course:</p><p><strong>Unit 01: Introduction</strong></p><ul><li>Module 01: Introduction</li></ul><p><strong>Unit 02: Node.js Basics</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: What's &amp; Why Node.js?</li><li>Module 03: Installation</li><li>Module 04: First Node.js app</li><li>Module 05: Mechanism of Node.js</li><li>Module 06: Event Loop</li><li>Module 07: Loop tick</li><li>Module 08: Modules</li></ul><p><strong>Unit 03: Asynchronous JavaScript</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: JSON format</li><li>Module 03: Callback pattern 1</li><li>Module 04: Callback pattern 2</li><li>Module 05: Callback hell</li><li>Module 06: Promises pattern 1</li><li>Module 07: Promises pattern 2</li><li>Module 08: Master promises 1</li><li>Module 09: Master promises 2</li><li>Module 10: async/await pattern 1</li><li>Module 11: async/await pattern 2</li><li>Module 12: Promisify a function</li></ul><p><strong>Unit 04: Core Modules</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Event emitter I</li><li>Module 03: Event emitter II</li><li>Module 04: Event emitter III</li><li>Module 05: File system I</li><li>Module 06: File system II</li><li>Module 07: File system III</li><li>Module 08: Streams I</li><li>Module 09: Streams II</li><li>Module 10: Path I</li><li>Module 11: Path II</li><li>Module 12: Path III</li></ul><p><strong>Unit 05: npm</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: package.json file</li><li>Module 03: Commands I</li><li>Module 04: Commands II</li><li>Module 05: Commands III</li></ul><p><strong>How is the bundle assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the bundle, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>For Additional Courses</strong></p><p>For the additional Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on level of each course:</p><ul><li>No Level- £29</li><li>Level 1 - £29</li><li>Level 2 - £59</li><li>Level 3 - £69</li><li>Level 4 - £79</li><li>Level 5 - £99</li><li>Level 6 - £109</li><li>Level 7 - £119</li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing the courses under this bundle, you will also qualify for CPD Accredited Certificates for each of the courses. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post at £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The bundle training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This bundle also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the Node JS Fundamentals bundle today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the bundle, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the bundle at your own pace.</p><p>All students must have a passion for learning and literacy, as well as being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Studying the bundle is designed to help you get the job of your dreams, or even that promotion you've always wanted. Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our bundle.</p>
                        </div>

Node JS Fundamentals Course

<p>A career as an Admin, Secretarial &amp; PA can take you to places you never imagined. Successful Personal Assistants enjoy a luxurious lifestyle where global travel and glamorous engagements are all part of the job. Join our QLS-endorsed and CPD QS accredited Admin, Secretarial &amp; PA course to start a rewarding career in the relative field.</p><p>The field of Admin, Secretarial &amp; PA services is wide open for confident candidates with outgoing personalities and constant attention to detail. The field promises an incredible long-term career for those who make it. Industry experts designed this course to give you a complete idea and provide you with all the necessary knowledge needed for the field. Complete this course to take your career to the next level!</p><p>Success as an Admin, Secretarial &amp; PA is much about personal qualities and character as it is about hard skills. You're already ahead of others if you consider yourself a responsible, hardworking person with excellent time management skills. Complete the course to be one step closer to transforming your dreams into a rewarding reality.</p><p><strong>Learning Outcome of Admin, Secretarial &amp; PA Course</strong></p><ul><li>Professional time management and prioritisation skills</li><li>Advanced Organisation skills</li><li>Improved written and verbal communication skills</li><li>How to handle sensitive matters with discretion</li><li>Enhanced accuracy and attention to detail</li><li>Improved self-confidence and general motivation</li><li>The ability to remain calm under pressure</li><li>Detailed knowledge of all key secretarial functions</li><li>The opportunity to take your career to a higher level</li></ul><p><strong>Meet the Endorsement</strong></p><p>The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Admin, Secretarial &amp; PA Course materials are recognised by Quality Licence Scheme (QLS) Level 7, which ensures the deep research and quality resource allocation behind the Course development phase. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject.</p><p><strong>Meet the Accreditation</strong></p><p>CPD Quality Standards (CPD QS) accreditation assures the Course training and learning activities are relevant, reliable, and upto date. Moreover, a certificate from the CPD QS accreditation will boost your career development and improve your CV.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium QLS-endorsed Admin, Secretarial &amp; PA Course. Get the help you need and the answers to all your queries throughout the comprehensive syllabus of this Course.</p><p><strong>What benefits will you receive once you enrol in our comprehensive Admin, Secretarial &amp; PA Course</strong><strong>from One Education? Learn here!</strong></p><ul><li>Eligibility for an endorsed certificate upon completing the Course.</li><li>Learning materials of our Course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all Course content for an entire year.</li><li>Complete the Course at your own pace and time.</li><li>Each student gets full tutor support on weekdays (Monday to Friday).</li><li>Efficient assessments and instant results upon completing our Admin, Secretarial &amp; PA Course.</li></ul><p>If you want to work in this rapidly growing sector and stand out from the competition, then our Admin, Secretarial &amp; PA at QLS Level 7 course is the perfect place to kickstart your dream career.</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 01 - Introduction</li><li>Module 02 - Introduction to Personal Assistant</li><li>Module 03 - Introduction to Office Administration</li><li>Module 04 - Skills of an Effective Administrator</li><li>Module 05 - Introduction to Reception and Receptionist</li><li>Module 06 - Business Telephone Skills</li><li>Module 07 - Representing Your Boss and Company</li><li>Module 08 - Business Etiquette</li><li>Module 09 - Mail Services and Shipping</li><li>Module 10 - Travel Arrangements</li><li>Module 11 - Organising Meetings and Conferences</li><li>Module 12 - Diary Management and Note-taking</li><li>Module 13 - Time Management</li><li>Module 14 - Record Keeping and Filing Systems</li><li>Module 15 - Business Writing Skills</li><li>Module 16 - Organisational Skills</li><li>Module 17 - Communication Skills</li><li>Module 18 - Customer Service</li><li>Module 19 - Effective Planning and Scheduling</li><li>Module 20 - Invoicing/Petty Cash</li></ul><p><strong>Assessment Process</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. You will immediately be given access to a specifically crafted MCQ test upon completing an online module. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you can claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right to their doorstep by post, without paying a single penny! Please note that learners outside the UK must pay a £10 postage charge.</p><p><strong>CPD Accredited Certificate from One Education</strong></p><p>After successfully completing the MCQ assessment of this course, you will also qualify for a CPD Accredited Certificate from One Education as proof of your continued professional development. The certificate is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information.</p><p>Study the course today and increase your professional skillset from the comfort of your home!</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!<strong> Anyone and everyone</strong> with a knack for learning can enrol on this course without any hesitation.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This comprehensive course will lead you to many different career opportunities; some of the jobs you can apply for after completing this Course are ;</p><ul><li>Office Administrator</li><li>Executive Admin</li><li>Personal Assistant</li><li>Personal Executive Assistant</li><li>Receptionist</li><li>Secretary</li><li>Support Secretary</li><li>DE Clerk</li><li>Office Manager</li></ul>
                        </div>

Admin, Secretarial & PA at QLS Level 7 Course

Advance your expertise in food safety management with our FSSC 22000 v6 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals aiming to conduct first, second, and third-party audits of Food Safety Management Systems (FSMS) against the FSSC 22000 v6 standard.
This course offers in-depth training on the principles and practices of auditing, providing you with the skills needed to lead audit teams and evaluate the conformance and effectiveness of FSMS within organizations. You will learn how to plan, execute, report, and follow up on audits in alignment with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Obtain a globally recognized CQI and IRCA certification, significantly boosting your professional credibility in the food safety sector.
Expert-Led Training: Benefit from the knowledge of seasoned instructors with extensive experience in food safety management and auditing, who provide practical insights and real-world applications.
Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

Bournemouth

London Waterloo Academy

Dental Nurse

Dental Assistant

VIRTUAL DENTAL NURSING DIPLOMA

Registration Fee

Tuition Fee

Exam Fee

One Day Introduction Course

Broxburn

<h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2024 Dates:&nbsp;</u></strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October </strong>Week 1 - 14th, 15th, 16th / Week 2 - 23rd &amp; 24th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">2025 Dates:</u>&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">13th, 14th 15th /&nbsp;</span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">January&nbsp;</strong>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">20th &amp; 21st</span></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong>Week 1 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">22nd, 23rd</span><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">&nbsp;&amp; 24th / <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">April&nbsp;</strong></span>Week 2 - <span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">29th &amp; 30th</span></p><p id="isPasted" style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Ember Compliance is delighted to offer a new FD&amp;FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&amp;FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&amp;FA systems for non-domestic buildings BS 5839-1: 2017.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme.&nbsp;</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);">Details of the course are as follows:</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1: Introduction to BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&amp;FA systems requirements within the boundaries of the various legal frameworks within the UK.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2: Design -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3: Installation -BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4: Commissioning - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5: Maintenance - BS 5839-1</strong><br fr-original-style="" style="box-sizing: border-box;">This module explores the process of maintenance, the requirements of inspection &amp; servicing existing systems and how the maintainer may deal with non-conformities with the standard.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam - L3 Award in the Requirements of FD&amp;FA Systems for Non-Domestic Buildings BS 5839-1: 2017</strong><br fr-original-style="" style="box-sizing: border-box;">The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&amp;FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.</p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Notes:</strong></span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.</p><p style="color: rgb(6, 49, 77); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(6, 49, 77);"><img src="https://images.cademy.co.uk/88d338d8-7dc4-4054-bf9e-401495774eee/80ddaf3c-277e-490d-aad9-f53db6cf9e22/original.png" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><h3 style="color: rgb(6, 49, 77); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(6, 49, 77);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online courses take 5 days and are spread over two weeks.</strong></h3><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">October Dates:&nbsp;</strong></p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 1 - 14th, 15th, 16th&nbsp;</p><p style="color: rgb(63, 77, 90); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(63, 77, 90);">Week 2 - 21st &amp; 22nd</p>

Online courses take 5 days and are spread over two weeks.
2024 Dates: 
October Week 1 - 14th, 15th, 16th / Week 2 - 23rd & 24th 
2025 Dates: 
January Week 1 - 13th, 14th 15th / January Week 2 - 20th & 21st
April Week 1 - 22nd, 23rd & 24th / April Week 2 - 29th & 30th
Ember Compliance is delighted to offer a new FD&FA BS5839-1 RQF Certified 5-Day Combined Course which encompasses all our FD&FA courses from Introduction to Maintenance complete with RQF Exam at the end of the week.
At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.
As an accredited training provider affiliated with FireQual, recognised by both SQA and Ofqual, our courses are meticulously designed to align with the stringent standards outlined by the BAFE SP203-1 competence scheme. 
Details of the course are as follows:
Module 1: Introduction to BS 5839-1
Learners are introduced to the requirements of BS 5839-1. This module includes basic principles of fire safety and an introduction to FD&FA systems requirements within the boundaries of the various legal frameworks within the UK.


Module 2: Design -BS 5839-1
In this module, emphasis is placed on the process of fire alarm design, enquiry, survey, design, certification and the appropriate recording and documentation requirements.


Module 3: Installation -BS 5839-1
This module explores compliance with the standard and how the installer may deal with issues not known to the designer during the installation.


Module 4: Commissioning - BS 5839-1
This module explores the process of commissioning, the requirements of testing and inspecting a newly installed system and how the commissioner may deal with issues not known to the designer and/or nonconformities with the standard.
Module 5: Maintenance - BS 5839-1
This module explores the process of maintenance, the requirements of inspection & servicing existing systems and how the maintainer may deal with non-conformities with the standard.
Exam - L3 Award in the Requirements of FD&FA Systems for Non-Domestic Buildings BS 5839-1: 2017
The RQF examination allows learners to demonstrate knowledge of BS 5839-1: 2017 as part of competence in the design, installation, commissioning, and maintenance of FD&FA systems. Learners will demonstrate knowledge gained within our previous modules and industry experience.
Notes:
Please bring a valid form of identification (such as a driving license or passport). This identification must be shown for verification purposes and recorded by our invigilator
Additionally, please ensure that you have a non-scientific calculator with you for the exam. Calculators on phones are not permitted.

Online courses take 5 days and are spread over two weeks.
October Dates: 
Week 1 - 14th, 15th, 16th 
Week 2 - 21st & 22nd

Ember Compliance

Fire Alarm

Professional Development

Engineer

Continuous Professional Development (CPD)

At the end of the 5 days, Learners will attain an RQF Award in the requirements of FD&FA systems for non-domestic buildings BS 5839-1: 2017.

FD&FA BS5839-1 RQF Certified 5-Day Combined Course - 2 Part Course

<div data-testid="summary" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand and mitigate your own personal drivers of conflict</strong></p><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Have you ever said &#39;They really push my buttons&#39; or &#39;I can&#39;t stand it when people...&#39;?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&#39;s the sound of you being &#39;hooked&#39;. We all have values that we want to live by, and when they are challenged, that&#39;s when we are most likely to engage in a conflict.&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict.&nbsp;</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What you will get from this 60-minute session:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-awareness of your conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empathy for what may hook others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Confidence to diplomatically speak about conflict with others</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How we will do it:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Exploration of how conflict hooks show up in teams</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learning how core values are inherent to conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Identifying your own conflict hooks</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Practice articulating your conflict hooks to others</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tips for how to use your self awareness to reduce or prevent conflict</li></ul></span><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally we</span>lcome to join with your camera off and just listen in.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">This session will be held on zoom &ndash; you will receive the meeting link once you book your place.</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">________</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Meet your trainer:</span></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;">Hi, I&rsquo;m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Over the last 9 years I&#39;ve been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills &lsquo;they don&rsquo;t teach you in school&rsquo; in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.</span></p></div><div data-testid="organizerBrief" fr-original-style="" style="box-sizing: border-box;"><div data-testid="creator-signal-main-section" fr-original-style="" style="box-sizing: border-box;"><section data-testid="simplified-organizer-info" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></section></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Understand and mitigate your own personal drivers of conflict



Have you ever said 'They really push my buttons' or 'I can't stand it when people...'?
That's the sound of you being 'hooked'. We all have values that we want to live by, and when they are challenged, that's when we are most likely to engage in a conflict. 
In this online workshop, Gemma will teach you the conflict hooks model so that you can identify your common hooks and how to handle them to reduce or prevent conflict. 
What you will get from this 60-minute session:
Self-awareness of your conflict hooks
Empathy for what may hook others
Confidence to diplomatically speak about conflict with others
How we will do it:
Exploration of how conflict hooks show up in teams
Learning how core values are inherent to conflict hooks
Identifying your own conflict hooks
Practice articulating your conflict hooks to others
Tips for how to use your self awareness to reduce or prevent conflict
This online session is designed to be as interactive or passive as you wish. You are most welcome to ask questions, share challenges and discuss your ideas. You are equally welcome to join with your camera off and just listen in.
This session will be held on zoom – you will receive the meeting link once you book your place.
________
Meet your trainer:
Hi, I’m Gemma Perella; a Personal Development Trainer and founder of The Self Leadership Initiative. The SLI is all about helping you to develop young leaders.

As a teenager in 2006 I stumbled across a leadership training programme that changed my life. I went from an introverted outsider to a confident and driven educator. Ever since, my mission has been inspiring and empowering young people to become the best versions of themselves.

Over the last 9 years I've been working with organisations that support young people. I deliver interactive and practical training programmes to equip students with the kinds of skills ‘they don’t teach you in school’ in order to help them become the confident, resilient and emotionally intelligent leaders that the world needs.



The Self Leadership Initiative

Conflict Resolution

Leadership Skills

Team Leading

Conflict Management

Team Leader

Conflict

Leadership

Team Management

Leadership Development

Understand and mitigate your own personal drivers of conflict

What are your conflict hooks?

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Do you struggle with giving tricky feedback? Saying something important that you think others won&#39;t want to hear? Standing up for yourself and sharing your thoughts or needs? You are NOT alone! Having worked in a support role for a decent sized employer in the UK for over a decade, we KNOW that this is a challenge for many: a silent struggle that often goes untackled, unsupported and unresolved. Worse still, this is not a status quo without cost. It costs teams, departments and businesses in lost talent, efficiency and poor mental health. It costs YOU too; stress, anxiety, overwork and challenging relationships.</strong></strong></h3><h3 fr-original-style="" style="box-sizing: border-box;">We know there&#39;s a better way and we&#39;d like to share the core concepts with you! We won&#39;t be telling you what to do; that won&#39;t work. What we will be doing is sharing insights, tools and strategies that will allow you to build your confidence and develop your own &#39;tool kit&#39; for the trickier conversations in your life.</h3><h4 fr-original-style="" style="box-sizing: border-box;">We&#39;ll be exploring:</h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Essential information about humans and stuff that&#39;s hard to hear</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Getting clear about the issue</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">ABC Messaging</em></em><br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Moving forward</em></em><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Here&#39;s what some of our delegates thought:</strong></strong></p><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 stars! This session is a great introduction to how having difficult conversations can create a more open and honest culture in an organisation.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars! Great session lots of practical examples given and frameworks to support reframing going forward.&#39;</blockquote><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">&#39;5 Stars.I have been on a few webinars now and have always learnt so much. The content is delivered in an engaging way and I like that there are discussions that happen throughout - gives it a good balance of listening and discussion. I will forever recommend webinars from The Happy Human and look forward to any further upcoming webinars.&#39;</blockquote><h3 fr-original-style="" style="box-sizing: border-box;">This is an interactive workshop to give you the opportunity to think, explore and share your challenges and thoughts. You&#39;ll work in very small groups and we&#39;ll be considerate and respectful of personal preferences throughout. We know that&#39;s tough for some, but here&#39;s the rub - communication is something we can only get better at if we practice it out loud. We hope you&#39;ll give us a chance to show you what a difference a little support and kindness can make!</h3><h4 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h4><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Happy Human Training

Wanna learn something simple yet so amazing that it's going to blow your mind?
Good, because this little workshop's a gem. 
Join Happy Human Training's Cami Rose as she shares her decades of experience as a counsellor and coach with an introduction to the power of noticing and the crucial role it can play in helping us better manage our day to day stresses, challenges and relationships.

A Manager's Guide To Challenging Conversations and How to Have Them Well

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);">The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation.</strong></p><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">New EFQM Model&nbsp;</strong>was launched at the EFQM Forum in October 2019 and, as EFQM&#39;s country partner for Ireland, CforC is providing Foundation Training on the new model.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.</li><li fr-original-style="" style="box-sizing: border-box;">It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services.</li><li fr-original-style="" style="box-sizing: border-box;">It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-requisites for this course</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">None</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">By the end of the course, participants will be able to:</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges</li><li fr-original-style="" style="box-sizing: border-box;">explain how the Model is structured and how the different elements apply to their organisation</li><li fr-original-style="" style="box-sizing: border-box;">apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement</li><li fr-original-style="" style="box-sizing: border-box;">conduct a high-level health check of their organisation</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The training comprises 8 modules;</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">Module 1 The Changing World</li><li fr-original-style="" style="box-sizing: border-box;">Module 2 The Organisation&rsquo;s Ecosystem</li><li fr-original-style="" style="box-sizing: border-box;">Module 3 The Value of a Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 4 The EFQM Model</li><li fr-original-style="" style="box-sizing: border-box;">Module 5 RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 6 Using the EFQM Model and RADAR</li><li fr-original-style="" style="box-sizing: border-box;">Module 7 The EFQM&rsquo;s Digital Platform</li><li fr-original-style="" style="box-sizing: border-box;">Module 8 Next Steps</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">The course is delivered through a virtual trainer led live class</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cost</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">&pound;450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate.</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking&nbsp;</em><a href="http://www.cforc.org/join-us" rel="nofollow noopener noreferrer" style="color: var(--eds-control,#3659e3); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" target="_blank" fr-original-style=" color: var(--eds-control,#3659e3);"><em fr-original-style="" style="box-sizing: border-box;">here</em></a><em fr-original-style="" style="box-sizing: border-box;">.</em></p>

EFQM Certified Model Foundation Course

The EFQM Foundation course will help you to benchmark and improve the performance of every organisation by using the new EFQM Model and RADAR diagnostic tool, version 2025!
This is a two-day online course, delivered via a mix of work-rooms, presentations, videos, and one-to-one support.
This course is credited as part of the admission to the EFQM Assessor, Performance Improvement Practitioner or Excellence Practitioner courses.

Who is the EFQM Certified Model Foundation course for?

This is the essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit an organisation.
This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective.
Whilst this training is effective as a stand-alone course, it is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career.

At the end of the course, you will be able to:
- demonstrate how the EFQM Model could benefit your organisation and how it could be used to overcome current and future challenges
- explain how the Model is structured and how the different elements apply to your organisation
- start applying the RADAR as both a diagnostic tool - to identify strengths and areas for improvement – and a performance improvement methodology
- conduct a high-level self-assessment of your organisation
- understand the opportunities provided by EFQM data and insights
- gain an insight into the alternative uses of the EFQM Model

The EFQM Foundation Course Training Programme

Following the welcome and introduction, this course comprises of 9 modules:
 
Module 0: Welcome & course objectives
 Module 1: Why we need a model to face & master complexity? Why the EFQM Model?
 Module 2: Introduction to the EFQM Model
 Module 3: The Model (part 1): Direction
 Module 4:The Model (part 2): Execution
 Module 5: The Model (part 3): Results
 Module 6: RADAR
 Module 7: Assessment
 Module 8: Data & Insights
 Module 9: Next steps
Delivery
The course is delivered through a virtual trainer led live class
Cost
£800 + VAT 
If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.

Centre for Competitiveness

EFQM Certified Model Foundation Course - October 2024

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don&rsquo;t have access to assessors, haven&rsquo;t started the role of an IQA or your Awarding Organisation do not require you to have the full award.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">This course will enable you know:</p><div fr-original-style="" style="box-sizing: border-box;"><ul style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style="color: rgb(75, 79, 88);"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The context and principles of IQA and how you can uphold them in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to plan IQA activity</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The different techniques you can use to monitor quality</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">How to maintain and improve standards of delivery and assessment in your centre</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">The legal and regulatory requirement relating to internal quality assurance</div></li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(58, 58, 58);">Taught by experienced and qualified IQA / EQA</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Interactive and engaging workshops</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Get to move your career forward</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Join our network of post-16 education practitioners to access professional development opportunities to improve your skills</div></li></ul></div>

This course is for qualified and experienced assessors looking to take the next step in their careers by becoming a qualified Internal Quality Assurer. This qualification allows you to gain the knowledge required and is suitable for you if you don’t have access to assessors, haven’t started the role of an IQA or your Awarding Organisation do not require you to have the full award.
You will attend 4 workshops (delivered via Zoom) and will submit 2 assignments.
This course will enable you know:
The context and principles of IQA and how you can uphold them in your centre
How to plan IQA activity
The different techniques you can use to monitor quality
How to maintain and improve standards of delivery and assessment in your centre
The legal and regulatory requirement relating to internal quality assurance



Further Information
After completing this course, you can progress to completing the additional unit Internally Assure the Quality of Assessment. You will need two assessors, each with a minimum of two learners to be able to plan, carry out IQA using a range of techniques, provide feedback, and hold a standardisation meeting, You will be supported and observed by a Learning Advisor to help mentor you through to achievement . Please see Level 4 Award in Internal Quality Assurance of Assessment Processes and Practice.
Once you are fully qualified, you can the progress to the Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice. This requires you to have responsibility for a team of assessors / IQAs.



Benefits
Taught by experienced and qualified IQA / EQA
Interactive and engaging workshops
Get to move your career forward
Join our network of post-16 education practitioners to access professional development opportunities to improve your skills

Panda Education and Training Ltd

Award in Understanding the Internal Quality Assurance of Assessment Process and Practice Level 4

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


Own Your Success

Learning & Development

Online Course Marketing

ACCA Strategic Business Leader (SBL)

Personal Assistant

Executive Assistant

Bitesize Masterclass with Sophie Chapman

Early Release

General Release

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

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