Name: Graduate Diploma in Customer Service Skills
Price: 25 GBP
Availability: InStock

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			<h4>Overview</h4>		</div>
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							<p><b>Do recent statistics directly correlate with excellent customer service and increased business profitability?</b><span> As the demand for outstanding customer service professionals grows, the skills learned in the </span><b>'Customer Service Diploma'</b><span> are becoming increasingly crucial across various industries. This comprehensive course is tailored to prepare you for the</span><b> dynamic and challenging</b><span> world of customer service, where the ability to handle customers effectively and communicate across multiple platforms can significantly enhance customer satisfaction and loyalty.</span></p><p><span>Mastering these skills through the 'Customer Service Diploma' can unlock diverse career opportunities and contribute positively to an organisation's operational success. </span></p><p><span>Additionally, the </span><b>knowledge</b><span> and </span><b>strategies</b><span> developed through the Customer Service Diploma course will equip you with the tools to navigate and resolve</span><b> complex customer interactions</b><span>, further establishing your role as a pivotal element in</span><b> fostering business</b><span> growth and customer retention.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>The 'Customer Service Diploma' offers a detailed curriculum to equip learners with a deep understanding of modern customer service practices. Starting with the core principles of customer service, the course delves into the importance of focusing on the customer and using the telephone as a powerful business tool. </span><b>Learners will gain a comprehensive understanding of how to manage customer interactions positively </b><span>and professionally, enhancing overall customer satisfaction.</span></p><p><span>Subsequent modules address the nuances of handling complaints and enduring workplace stress and critical skills for maintaining composure and professionalism in challenging situations. </span><b>Communication skills are extensively covered</b><span>, with dedicated units on verbal, non-verbal, written, and electronic communication, ensuring learners are well-prepared to interact effectively in any business environment.</span></p><p><span>The Customer Service Diploma course concludes by exploring personal effectiveness techniques, including working with individual styles, identifying goals, and effective energy distribution. Learners will also develop a personal toolbox and action plan to apply their new skills effectively in the workplace. </span><b>This holistic approach ensures that graduates are ready to meet the demands</b><span> of any customer service role, armed with the knowledge and strategies needed for success.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Understand the fundamentals of high-quality customer service.</span></li><li><span>Develop skills in both verbal and non-verbal communication.</span></li><li><span>Master effective complaint handling and stress endurance techniques.</span></li><li><span>Enhance capabilities in business and electronic communication.</span></li><li><span>Learn to set personal and professional goals effectively.</span></li><li><span>Create and execute a personal action plan for success in customer service roles.</span></li></ul><p><b>Ready to excel in customer service? Enrol in the 'Customer Service Diploma' today and start your journey to becoming a customer service expert.</b></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Aspiring customer service professionals seeking foundational and advanced skills.</span>
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										<span>Existing customer service staff aiming to enhance their communication and management skills.</span>
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										<span>Individuals interested in entering customer-facing roles in any industry.</span>
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										<span>Team leaders and managers who oversee customer service operations.</span>
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										<span>Entrepreneurs who want to improve customer satisfaction in their businesses.</span>
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										<span>Is anyone looking to switch careers to customer service?</span>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Customer Service Diploma course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service Diploma, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>Customer Service Diploma course will be beneficial for anyone looking to pursue a career as:</span></p>						</div>
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										<span>Customer Service Representative</span>
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										<span>Customer Service Manager</span>
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										<span>Client Relations Manager</span>
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										<span>Call Centre Supervisor</span>
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										<span>Help Desk Operator</span>
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										<span>Customer Care Coordinator</span>
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										<span>Client Services Analyst</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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	<span>Course Curriculum</span>
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					<td colspan="4"> Understanding Customer Service</td>
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					<td>Understanding Customer Service</td>
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					<td>Identifying Customer Expectations</td>
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					<td colspan="4">Focusing on the Customer</td>
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					<td colspan="4">Customer Service and the Telephone</td>
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					<td colspan="4">Handling Complaints</td>
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					<td>Identifying Basic Communication Techniques</td>
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					<td colspan="4"> Identifying Goals</td>
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					<td colspan="4">Working with Your Personal Style</td>
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					<td colspan="4">Establishing Your Action Plan</td>
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					<td>Establishing Your Action Plan </td>
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NextGen Learning

Customer Service Diploma Course

General Admission

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Managing Customer Excellence </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Managing Customer Excellence </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Managing Customer Excellence</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Managing Customer Excellence bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Managing Customer Excellence </strong>course provides complete 360-degree training on Managing Customer Excellence. You'll get not one, not two, not three, but <strong>twenty-five </strong>Managing Customer Excellence courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Managing Customer Excellence courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Managing Customer Excellence Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Service Manager Training and Front Desk Certification</li><li>Course 02: Customer Relationship Management</li><li>Course 03: Complete Customer Service and Communication Skills</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 08: Phone-Based Customer Service</li><li>Course 09: Service Helpdesk &amp; Technical Support Course</li><li>Course 10: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Hotel Concierge Certification</li><li>Course 19: Ecommerce Management, Branding &amp; Marketing</li><li>Course 20: Professional Skills for Hotel Management Training</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Conversation Virtually with Anyone</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Managing Customer Excellence </strong>course has been prepared by focusing largely on Managing Customer Excellence career readiness. It has been designed by our Managing Customer Excellence specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Managing Customer Excellence Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Managing Customer Excellence bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Managing Customer Excellence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Managing Customer Excellence Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Managing Customer Excellence course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Managing Customer Excellence </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Managing Customer Excellence lessons</li><li>One to one assistance from Managing Customer Excellenceprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Managing Customer Excellencecourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Managing Customer Excellence courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Managing Customer Excellence certificate and transcript on the next working day</li><li>Easily learn the Managing Customer Excellence skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

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                                        250 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
    </h2>

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                            <p>This <strong>Managing Customer Excellence </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Managing Customer Excellence</li></ul>
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        <div>Requirements</div>
    </h2>

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                            <p>To participate in this <strong>Managing Customer Excellence </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Managing Customer Excellence</li></ul>
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        <div>Career path</div>
    </h2>

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                            <p>You will be able to kickstart your <strong>Managing Customer Excellence </strong>career because this course includes various courses as a bonus. This Managing Customer Excellence is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Managing Customer Excellence career opportunities.</p>
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        <div>Certificates</div>
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                                    <h4>CPD Accredited Certificate</h4>
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            Digital certificate -
            Included
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            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

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Studyhub UK

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Certified Manager of Quality

Customer Experience Management

Managing Customer Excellence - CPD Approved

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Residential Letting Agent </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Residential Letting Agent </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Residential Letting Agent</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Residential Letting Agent bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Residential Letting Agent </strong>course provides complete 360-degree training on Residential Letting Agent. You'll get not one, not two, not three, but <strong>twenty-five </strong>Residential Letting Agent courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Residential Letting Agent courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Residential Letting Agent Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Real Estate Certificate</li><li>Course 02: Real Estate Investment and Property Management Diploma</li><li>Course 03: Property Management</li><li>Course 04: Estate Agent, Property Management and Related Regulations Training</li><li>Course 05: Level 3 Lettings Agent and Property Management Course</li><li>Course 06: Property Manager &amp; Real Estate Agent Complete Course</li><li>Course 07: Real Estate and Property Development Diploma</li><li>Course 08: Property Development Diploma</li><li>Course 09: Legal Advisor Training: Property, Employment , Family and Criminal Law</li><li>Course 10: Property Law</li><li>Course 11: Conveyancing Lawyer Diploma</li><li>Course 12: Housing Officer Training</li><li>Course 13: Customer Service Manager Training and Front Desk Certification</li><li>Course 14: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 15: Consumer Rights Certificate</li><li>Course 16: Business Analysis</li><li>Course 17: Making Budget &amp; Forecast</li><li>Course 18: Social Housing and Tenant Management</li><li>Course 19: Customer Service &amp; Environment</li><li>Course 20: Sales Skills</li><li>Course 21: Marketing Management</li><li>Course 22: Business Strategy Planning</li><li>Course 23: Effective Communication Skills Diploma</li><li>Course 24: Persuasion and Influencing Skills</li><li>Course 25: Negotiation Skills</li></ul> <p>The <strong>Residential Letting Agent </strong>course has been prepared by focusing largely on Residential Letting Agent career readiness. It has been designed by our Residential Letting Agent specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Residential Letting Agent Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Residential Letting Agent bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Residential Letting Agent Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Residential Letting Agent Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Residential Letting Agent course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Residential Letting Agent </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Residential Letting Agent lessons</li><li>One to one assistance from Residential Letting Agentprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Residential Letting Agentcourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Residential Letting Agent courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Residential Letting Agent certificate and transcript on the next working day</li><li>Easily learn the Residential Letting Agent skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Residential Letting Agent </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Residential Letting Agent</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Residential Letting Agent </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Residential Letting Agent</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Residential Letting Agent </strong>career because this course includes various courses as a bonus. This Residential Letting Agent is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Residential Letting Agent career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Letting Agent

Trainers Course

Residential Letting Agent - Advanced Diploma

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Experience Manager Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Experience Manager Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Experience Manager Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Experience Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Experience Manager Diploma </strong>course provides complete 360-degree training on Customer Experience Manager Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Experience Manager Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Experience Manager Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Experience Manager Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Relationship Management</li><li>Course 02: Customer Service Manager Training and Front Desk Certification</li><li>Course 03: Complete Customer Service and Communication Skills</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 08: Phone-Based Customer Service</li><li>Course 09: Service Helpdesk &amp; Technical Support Course</li><li>Course 10: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Hotel Concierge Certification</li><li>Course 19: Ecommerce Management, Branding &amp; Marketing</li><li>Course 20: Professional Skills for Hotel Management Training</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Consumer Rights Certificate</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Experience Manager Diploma </strong>course has been prepared by focusing largely on Customer Experience Manager Diploma career readiness. It has been designed by our Customer Experience Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Experience Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Experience Manager Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Experience Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Experience Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Experience Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Experience Manager Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Experience Manager Diploma lessons</li><li>One to one assistance from Customer Experience Manager Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Experience Manager Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Experience Manager Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Experience Manager Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Experience Manager Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Experience Manager Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Experience Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Experience Manager Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Experience Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Experience Manager Diploma </strong>career because this course includes various courses as a bonus. This Customer Experience Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Experience Manager Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Service Design Courses (SDC)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Customer Experience Manager Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Relationship Manager Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Relationship Manager Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Relationship Manager Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Relationship Manager Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Relationship Manager Diploma </strong>course provides complete 360-degree training on Customer Relationship Manager Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Relationship Manager Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Relationship Manager Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Relationship Manager Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Customer Relationship Management</li><li>Course 02: Understanding Excellence in Customer Relationship Management</li><li>Course 03: Customer Service Manager Training and Front Desk Certification</li><li>Course 04: Complete Customer Service and Communication Skills</li><li>Course 05: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 06: Customer Service Fraud Officer</li><li>Course 07: Know Your Customer (KYC)</li><li>Course 08: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 09: Phone-Based Customer Service</li><li>Course 10: Service Helpdesk &amp; Technical Support Course</li><li>Course 11: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 12: Complaints Handling for Customer Care: Best Practices</li><li>Course 13: Customer Service &amp; Environment</li><li>Course 14: Receptionist Diploma</li><li>Course 15: Effective Communication Skills Diploma</li><li>Course 16: Help Desk Training</li><li>Course 17: Customer Service Management: Recovering Difficult Customers</li><li>Course 18: Professional Certificate in Front Office</li><li>Course 19: Hotel Concierge Certification</li><li>Course 20: Ecommerce Management, Branding &amp; Marketing</li><li>Course 21: Professional Crisis Management Certificate</li><li>Course 22: Marketing Strategies for Business</li><li>Course 23: Conflict Resolution</li><li>Course 24: Consumer Rights Certificate</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Relationship Manager Diploma </strong>course has been prepared by focusing largely on Customer Relationship Manager Diploma career readiness. It has been designed by our Customer Relationship Manager Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Relationship Manager Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Relationship Manager Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Relationship Manager Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Relationship Manager Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Relationship Manager Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Relationship Manager Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Relationship Manager Diploma lessons</li><li>One to one assistance from Customer Relationship Manager Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Relationship Manager Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Relationship Manager Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Relationship Manager Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Relationship Manager Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Relationship Manager Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Relationship Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Relationship Manager Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Relationship Manager Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Relationship Manager Diploma </strong>career because this course includes various courses as a bonus. This Customer Relationship Manager Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Relationship Manager Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Customer Relationship Management

CRM (Customer Relationship Management)

Customer Relationship Manager Diploma - CPD Certified

<p><strong>24 Hour Flash Deal **25-in-1 </strong><strong>Customer Service Representative Diploma </strong><strong>Mega Bundle**</strong></p><p><strong> </strong><strong>Customer Service Representative Diploma </strong><strong>Enrolment Gifts  **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter **</strong></p><p>Take the initial steps toward a successful long-term career by studying the <strong>Customer Service Representative Diploma</strong> package online with <strong>Studyhub </strong>through our online learning platform. The Customer Service Representative Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass.</p><p>This <strong>Customer Service Representative Diploma </strong>course provides complete 360-degree training on Customer Service Representative Diploma. You'll get not one, not two, not three, but <strong>twenty-five </strong>Customer Service Representative Diploma courses included in this course. Plus Studyhub's signature <strong>Forever Access</strong> is given as always, meaning these Customer Service Representative Diploma courses are yours for as long as you want them once you enrol in this course</p><p><strong>This Customer Service Representative Diploma Bundle consists the following career oriented courses:</strong></p><ul><li>Course 01: Diploma in Customer Service &amp; Handling Complaints</li><li>Course 02: Customer Service Manager Training and Front Desk Certification</li><li>Course 03: Customer Relationship Management</li><li>Course 04: Retail Customer Service &amp; Effective Customer Targeting</li><li>Course 05: Customer Service Fraud Officer</li><li>Course 06: Know Your Customer (KYC)</li><li>Course 07: Phone-Based Customer Service</li><li>Course 08: Service Helpdesk &amp; Technical Support Course</li><li>Course 09: Call Centre Training: Excelling in Customer Service and Communication</li><li>Course 10: Office Skills and Administration</li><li>Course 11: Complaints Handling for Customer Care: Best Practices</li><li>Course 12: Customer Service &amp; Environment</li><li>Course 13: Receptionist Diploma</li><li>Course 14: Effective Communication Skills Diploma</li><li>Course 15: Help Desk Training</li><li>Course 16: Customer Service Management: Recovering Difficult Customers</li><li>Course 17: Professional Certificate in Front Office</li><li>Course 18: Ecommerce Management, Branding &amp; Marketing</li><li>Course 19: Professional Crisis Management Certificate</li><li>Course 20: Marketing Strategies for Business</li><li>Course 21: Conflict Resolution</li><li>Course 22: Conversation Virtually with Anyone</li><li>Course 23: Line Management</li><li>Course 24: Workplace Productivity Training</li><li>Course 25: Decision Making and Critical Thinking Online Course</li></ul> <p>The <strong>Customer Service Representative Diploma </strong>course has been prepared by focusing largely on Customer Service Representative Diploma career readiness. It has been designed by our Customer Service Representative Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners.</p><p>The Customer Service Representative Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Service Representative Diploma bundle course has been created with <strong>twenty-five </strong>premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field.</p><p>This Customer Service Representative Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Customer Service Representative Diploma Elementary modules, allowing our students to grasp each lesson quickly.</p><p>The Customer Service Representative Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc.</p><p><strong>In this exclusive </strong><strong>Customer Service Representative Diploma </strong><strong>bundle, you really hit the jackpot. Here's what you get:</strong></p><ul><li>Step by step Customer Service Representative Diploma lessons</li><li>One to one assistance from Customer Service Representative Diplomaprofessionals if you need it</li><li>Innovative exams to test your knowledge after the Customer Service Representative Diplomacourse</li><li>24/7 customer support should you encounter any hiccups</li><li>Top-class learning portal</li><li>Unlimited lifetime access to all twenty-five Customer Service Representative Diploma courses</li><li>Digital Certificate, Transcript and student ID are all included in the price</li><li>PDF certificate immediately after passing</li><li>Original copies of your Customer Service Representative Diploma certificate and transcript on the next working day</li><li>Easily learn the Customer Service Representative Diploma skills and knowledge you want from the comfort of your home</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        250 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Customer Service Representative Diploma </strong>training is suitable for -</p><ul><li>Students</li><li>Recent graduates</li><li>Job Seekers</li><li>Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To participate in this <strong>Customer Service Representative Diploma </strong>course, all you need is -</p><ul><li>A smart device</li><li>A secure internet connection</li><li>And a keen interest in Customer Service Representative Diploma</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will be able to kickstart your <strong>Customer Service Representative Diploma </strong>career because this course includes various courses as a bonus. This Customer Service Representative Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Customer Service Representative Diploma career opportunities.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><ul><li>CPD Accredited e-Certificate - Free</li><li>CPD Accredited Hardcopy Certificate - Free</li><li>Enrolment Letter - Free</li><li>Student ID Card - Free</li></ul></div>

                        </div>

Customer Service

Diploma for School Business Leaders (DSBM)

Customer Service Representative Diploma - CPD Accredited

<h1>Introduction to The Cupcake Academy Training</h1>
<p>The Cupcake Academy Training is a 22 hours comprehensive and informative program that caters to both hobby bakers and seasoned professionals who are interested in enhancing their baking and decorating skills. Whether you are interested in starting your own cupcake company or just want to improve your knowledge, this course will equip you with the necessary tools to succeed.</p>
<p> </p>
<h1>What you will learn</h1>
<p>The Cupcake Academy Training is designed to provide you with the knowledge and skills needed to run a successful cupcake business. The twenty modules cover a range of topics including:</p>
<ul>
<li>Creating winning cupcake recipes and baking and decorating techniques.</li>
<li>Portfolio creation and meeting with clients to understand their needs.</li>
<li>Equipment selection, quality product choices and cost-effective practices.</li>
<li>Costing and pricing structures to ensure profitability.</li>
<li>Various cake recipes including healthier options and wedding cakes.</li>
<li>Baking fundamentals such as rack heights, pre-heating, baking temperatures and oven management.</li>
<li>Icing techniques including fondants, ganache and buttercream.</li>
<li>Piping and designing your own icing.</li>
<li>Cupcake and cake stand creation, transport, and storage.</li>
<li>Insider information about overheads, software, marketing and handling complaints.</li>
<li>Hygiene and health and safety requirements for owning and operating a cupcake business.</li>
<li>Financial management practices such as tax, accounting, insurance, record keeping and hiring staff.</li>
</ul>
<p> </p>
<h1>Benefits of the Cupcake Academy Training</h1>
<p>The Cupcake Academy Training offers numerous benefits to anyone interested in the cupcake baking industry. Upon completion of the course, you will:</p>
<ul>
<li>Have a deeper understanding of recipes and baking fundamentals.</li>
<li>Have the confidence to create your own recipes and designs.</li>
<li>Have the skills and insight to start your own business.</li>
<li>Have different decorating skills to use for all types of events.</li>
<li>Receive an industry-recognised certification.</li>
</ul>
<p>In conclusion, the Cupcake Academy <span>Training </span>Course is a valuable resource for anyone interested in the cupcake baking industry. The comprehensive course material and flexible study options make it an ideal choice for hobby bakers and professionals alike. Upon completion of the course, you will be equipped with the skills and knowledge to succeed in this exciting industry.</p>
<h1>Modules:</h1>
<p>Module 1: Introduction<br />Module 2 : Meeting Clients/ Establishing Requirements for Jobs<br />Module 3 : Supplies and Equipment Needed<br />Module 4 : Pricing, Ingredients &amp; Budgeting<br />Module 5 : Cupcakes &amp; Muffins<br />Module 6 : Birthday Cakes<br />Module 7 : Wedding Cakes<br />Module 8 : Christmas Cakes<br />Module 9 : Baking<br />Module 10 : Icing &amp; Working With Chocolate<br />Module 11 : Cake Decorating<br />Module 12 : Creating Stands and Displays<br />Module 13 : Cake Transportation<br />Module 14 : Photographing your Cakes<br />Module 15 : Running Your Own Business<br />Module 16 : Marketing and Social Media<br />Module 17 : The Do's and Don'ts &amp; What to Do When Things Don't Go to Plan<br />Module 18 : Health, Safety and Hygiene<br />Module 19: Accounting, VAT, Tax, Insurance and Record Keeping<br />Module 20: Hiring Staff and Providing Sufficient Training</p>

OnlineCoursesLearning.com

Cupcake Academy Training

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				<p><span>Register on the Consent Training in Healthcare Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p>
<p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p>
<p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion.</span></p>
<p><span>The Consent Training in Healthcare Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p>
<p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p>
<h5><b>What You Get With The Consent Training in Healthcare Course</b></h5>
<ul>
<li><span>Receive a e-certificate upon successful completion of the course</span></li>
<li><span>Get taught by experienced, professional instructors</span></li>
<li><span>Study at a time and pace that suits your learning style</span></li>
<li><span>Get instant feedback on assessments </span></li>
<li><span>24/7 help and advice via email or live chat</span></li>
<li><span>Get full tutor support on weekdays (Monday to Friday)</span></li>
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			<h2>Course Design</h2>		</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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			<h2>Certification</h2>		</div>
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				<p><span>Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.</span></p>					</div>
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			<h2>Who Is This Course For:</h2>		</div>
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				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
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			<h2>Requirements:</h2>		</div>
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				<p><span>The online training is open to all students and has no formal entry requirements. To study the Consent Training in Healthcare Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. </span></p>					</div>
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				<h3>Course Content</h3>

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					<td colspan="4"> Module 1: An Introduction to Consent</td>
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					<td>An Introduction to Consent</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 2: Information Regarding Consent</td>
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					<td>Information Regarding Consent</td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 3: Consent Training in Healthcare Course</td>
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					<td>Consenting for Someone Else</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 4: Best Interest Decision Making</td>
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					<td>Best Interest Decision Making</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 5: Assessing Capacity</td>
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					<td>Assessing Capacity</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 6: Providing Care or Treatment to People Who Lack Capacity</td>
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					<td>Providing Care or Treatment to People Who Lack Capacity</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 7: Public Bodies and Services Created by MCA Act 2005</td>
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					<td>Public Bodies and Services Created by MCA Act 2005</td>
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					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 8: UK Acts in Relation to Consent</td>
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					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Module 9: Handling Complaints Regarding Consent</td>
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					<td>Handling Complaints Regarding Consent</td>
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					<td><span><i></i> 00:20:00</span></td>
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			<h2>Frequently Asked Questions</h2>
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                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
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                                    Can I access the course at any time, or is there a set
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                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
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                                    How long will I have access to the course?
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                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
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                                    Is there a certificate of completion provided after
                                    completing the course?
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                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
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                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
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                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
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                                    How do I track my progress in the course?
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                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
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                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
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                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
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Janets

Healthcare Assistant

Consent

Consent Training in Healthcare Course

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p> <p>Patients, service users, and customers must agree to the treatment and care they receive, which is why their permission is required before surgery or any other medical operation. The Consent Training in Healthcare Course is suitable for healthcare professionals who want to learn more about informed consent and consent law, and it will help you deal with patients and peers with much better understanding. You will discover when consent is required and when it is not, when consent can be overridden, and much more. So, enroll immediately!</p> <p>This premium QLS endorsed Consent Training in Healthcare course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Consent Training in Healthcare course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p> <p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Consent Training in Healthcare course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an Investment you absolutely do not want to miss out on!</p> <p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p> <p><strong>Why Learn with us: </strong></p> <p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p> <p><strong>Our Service for the </strong><strong>Consent Training in Healthcare</strong><strong> Includes:</strong></p> <ul> <li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Consent Training in Healthcare</strong></p> <ul> <li><strong>Module 01:</strong> An Introduction to Consent</li><li><strong>Module 02:</strong> Information Regarding Consent</li><li><strong>Module 03:</strong> Consent Training in Healthcare Course</li><li><strong>Module 04:</strong> Best Interest Decision Making</li><li><strong>Module 05:</strong> Assessing Capacity</li><li><strong>Module 06:</strong> Providing Care or Treatment to People Who Lack Capacity</li><li><strong>Module 07:</strong> Public Bodies and Services Created by MCA Act 2005</li><li><strong>Module 08:</strong> UK Acts in Relation to Consent</li><li><strong>Module 09:</strong> Handling Complaints Regarding Consent</li></ul> <p><strong>Assessment &amp; Certification</strong></p> <p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Consent Training in Healthcare certificate.</p> <p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme.</strong></p> <p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p> <p><strong>Endorsement:</strong></p> <p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Our course is open for everyone. This Consent Training in Healthcare is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal requirements needed for this Consent Training in Healthcare course. So learners do not require any prior qualifications to enrol in this course.</p> 
                        </div>

Kingston Open College

NVQ Assessor

Certificate in Further Education & Training (Cert Ed)

Clinical Governance

Legal Practice Course (LPC)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 3 Diploma in Consent Training in Healthcare Course - QLS Endorsed

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			<h4><b>Keep your Customers happy by learning how to interact with them </b></h4>
<p><span>Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers.</span></p>
<p><span>Graduate Diploma in Customer Service Skills</span> <span>is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers.</span></p>
<p><span>Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Graduate Diploma in Customer Service Skills</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into </span><b>20</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>13 hours, 21 minutes</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Graduate Diploma in Customer Service Skills</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Graduate Diploma in Customer Service Skills </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Graduate Diploma in Customer Service Skills</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td colspan="4">Graduate Diploma in Customer Service Skills - Updated Version</td>
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					<td colspan="4">Understanding Customer Service</td>
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					<td>Understanding Customer Service</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td>Identifying Customer Expectations</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td>Providing Excellent Customer Service</td>
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					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4">Focusing on the Customer</td>
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					<td>Focusing on the Customer</td>
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					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Customer Service and the Telephone</td>
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					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Handling Complaints</td>
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					<td>Handling Complaints</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Enduring Stress</td>
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					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Graduate Diploma in Customer Service Skills - Old Version</td>
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					<td>Module One - Getting Started</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Module Two - Who We Are and What We Do</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Three - Establishing Your Attitude</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Four - Identifying and Addressing Customer Needs</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Module Five - Generating Return Business</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Six - In-Person Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module Seven - Giving Customer Service over the Phone</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eight - Providing Electronic Customer Service</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Nine - Recovering Difficult Customers</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Module Eleven - Ten Things You Can Do to WOW Customers Every Time</td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Graduate Diploma in Customer Service Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td>Final Exam-  Graduate Diploma in Customer Service Skills</td>
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				</tbody></table>

iStudy UK

Graduate

Professional Skills

Professional Skills Course (PSC)

Graduate Diploma in Law (GDL)

Graduate Diploma in Customer Service Skills

<h3><b>Overview</b></h3>
<p><span>'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work. </span></p>
<p><span>In this <strong>Diploma in Customer Service &amp; Handling Complaints</strong> course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time. </span></p>
<p><span>Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today.</span></p>
<h3><strong>Why buy this Diploma in Customer Service &amp; Handling Complaints?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Diploma in Customer Service &amp; Handling Complaints</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
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					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
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					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
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					<td colspan="4">Focusing on the Customer</td>
				</tr>
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					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td colspan="4">Customer Service and the Telephone</td>
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					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td colspan="4">Handling Complaints</td>
				</tr>
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					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
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					<td colspan="4">Enduring Stress</td>
				</tr>
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					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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				</tbody></table></div>

			</div>

Customer Care

Diploma in Education & Training (DET)

Diploma in Customer Service & Handling Complaints

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					<div><p><span>Join our Consent Training in Healthcare course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Consent Training in Healthcare course has everything you need to get a great start in this sector.</span></p><p><span>Improving and moving forward is key to getting ahead personally. The Consent Training in Healthcare course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!</span></p></div>
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			<h4>You will Learn The Following Things: </h4>  		</div>
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							<i></i>						</span>
										<span>Learn strategies to boost your workplace efficiency.</span>
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										<span>Hone your skills to help you advance your career.</span>
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										<span>Acquire a comprehensive understanding of various topics and tips.</span>
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										<span>Learn in-demand skills that are in high demand among UK employers</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Consent Training in Healthcare. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>One-to-one support from a dedicated tutor throughout your course.</span>
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										<span>Study online - whenever and wherever you want.</span>
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										<span>Instant Digital/ PDF certificate</span>
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										<span>100% money back guarantee</span>
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										<span>12 months access</span>
									</li>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
				</div>
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				<div>
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			<h4>Certificate of Achievement</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>After completing the </span><b>Consent Training in Healthcare course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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			<h4>Who Is This Course for?</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>This Consent Training in Healthcare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. </span></p><p><span>On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Consent Training in Healthcare course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>  		</div>
				</div>
				<div>
				<div>
					<div><p><span>The certification and skills you get from this </span><span>Consent Training in Healthcare Course</span><span> can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.</span></p></div>
				</div>
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			</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 1: An Introduction to Consent</td>
				</tr>
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					<td><i></i></td>
					<td>An Introduction to Consent</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 2: Information Regarding Consent</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 3: Consent Training in Healthcare Course</td>
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					<td>Consenting for Someone Else</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 4: Best Interest Decision Making</td>
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					<td>Best Interest Decision Making</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 6: Providing Care or Treatment to People Who Lack Capacity</td>
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					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 8: UK Acts in Relation to Consent</td>
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					<td><span><i></i> 00:27:00</span></td>
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					<td colspan="4">Module 9: Handling Complaints Regarding Consent.</td>
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					<td>Handling Complaints Regarding Consent.</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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Join our Consent Training in Healthcare course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Consent Training in Healthcare course has everything you need to get a great start in this sector.
Improving and moving forward is key to getting ahead personally. The Consent Training in Healthcare course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!
You will Learn The Following Things:
Learn strategies to boost your workplace efficiency.
Hone your skills to help you advance your career.
Acquire a comprehensive understanding of various topics and tips.
Learn in-demand skills that are in high demand among UK employers
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Consent Training in Healthcare. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the Consent Training in Healthcare course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
This Consent Training in Healthcare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Consent Training in Healthcare course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Consent Training in Healthcare Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
 Course Curriculum

Module 1: An Introduction to Consent	00:14:00
Module 2: Information Regarding Consent	00:13:00
Module 3: Consent Training in Healthcare Course	00:16:00
Module 4: Best Interest Decision Making	00:20:00
Module 5: Assessing Capacity	00:15:00
Module 6: Providing Care or Treatment to People Who Lack Capacity	00:11:00
Module 7: Public Bodies and Services Created by MCA Act 2005	00:22:00
Module 8: UK Acts in Relation to Consent	00:27:00
Module 9: Handling Complaints Regarding Consent.	00:22:00
Mock Exam - Consent Training in Healthcare	00:20:00
Final Exam - Consent Training in Healthcare	00:20:00


IOMH - Institute of Mental Health

Health Skills

Health & Safety Awareness

Medical Training

Health & Safety

Health & Social Care

Clinical Skills

Healthcare

Consent Training in Healthcare

<p>Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached.</p><h3>Learning Objectives</h3><p>Describe the special needs of customers with complaints, Apply four tips for managing customer complaints</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Difficult Situations: Handling Complaints

<p><b>Description</b></p>
<p>This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector.</p>
<p>In particular, this course will prepare you to:</p>
<ul>
<li>Recognise complaints and the importance of dealing with them appropriately.</li>
<li>Understand how your organisation may receive complaints.</li>
<li>Know the procedure for handling complaints.</li>
<li>Follow the rules and etiquette for handling complaints.</li>
<li>Understand the role of the Financial Ombudsman Service (FOS).</li>
</ul>

LGCA | London Governance and Compliance Academy

Complaints Handling

<div>
<h1>Introduction:</h1>
<p>Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale.</p>
<p>Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs.</p>
<p>This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns.</p>
<p>Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them.</p>
<p>We will also cover more general techniques that can be applied to other types of objections.</p>
<p>Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed.</p>
<h1>What You will Learn:</h1>
<ul>
<li>Why you need to develop credibility early on in the sales process</li>
<li>How to overcome misunderstandings and scepticism regarding a product;</li>
<li>The importance of asking questions, when dealing with customer objections</li>
<li>Why you need to tackle the biggest objection first</li>
<li>The role of listening in handling complaints</li>
<li>The best strategies to use, when dealing with objections or complaints from existing customers</li>
</ul>
<h1>Benefits of taking this Course</h1>
<ul>
<li>Learning important communication skills that you need, in order to close sales</li>
<li>Learning how to address issues, such as customer indifference to your product</li>
<li>Understanding the important role that honesty plays in the sales process</li>
<li>Understanding why you need to develop a keen sense of empathy, when dealing with customers</li>
<li>Learning how and when to follow up with your customers</li>
</ul>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Developing Preliminary Skills</li>
<li>Module 2: Types of Objections</li>
<li>Module 4: Handling Complaints</li>
</ul>

Handling Objections & Overcoming Barriers to Sales Certification

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			<h2>Professional Customer Service Skills Training</h2>		</div>
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				<div>
				<div>
							<p><span>Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care.</span></p><p><span>Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate.</span></p><p><span>Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional.</span></p><p><span>Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care!</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Teachers Training</h2>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interactive Content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable price</span>
									</li>
								<li>
											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
													</span>
										<span>100% online </span>
									</li>
								<li>
											<span>
													</span>
										<span>Flexible deadline</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2> Entry Requirements
</h2>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Assessment</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. </span></p><p><span>After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
							<p><strong>CPD Certification from The Teachers Training</strong></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
				</tbody></table>

The Teachers Training

Centre for Counselling & Psychotherapy Training (CCPT)

Teaching & Training

Professional Customer Service Skills Training

<h2 fr-original-style="" style="box-sizing: border-box;">ICA Specialist Certificate in Conduct Risk</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you know what good conduct looks like for a firm and what it looks like for customers? Are you aware of the impacts of poor conduct? Equip yourself with the knowledge and skills to be able to answer these questions and more.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Discover conduct and conduct risk in the context of governance risk and compliance (GRC) frameworks</li><li fr-original-style="" style="box-sizing: border-box;">Review examples of good conduct and how they contribute to good customer and market outcomes</li><li fr-original-style="" style="box-sizing: border-box;">Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What will I learn?</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Development of the conduct agenda</li><li fr-original-style="" style="box-sizing: border-box;">Core components of conduct risk</li><li fr-original-style="" style="box-sizing: border-box;">What does good conduct look like for a firm?</li><li fr-original-style="" style="box-sizing: border-box;">Know your responsibilities and accountabilities</li><li fr-original-style="" style="box-sizing: border-box;">What does good conduct look like for customers?</li><li fr-original-style="" style="box-sizing: border-box;">Meeting the customer&#39;s objectives ~ the outcomes-focused approach</li><li fr-original-style="" style="box-sizing: border-box;">The importance of good market conduct</li><li fr-original-style="" style="box-sizing: border-box;">Non-financial misconduct</li><li fr-original-style="" style="box-sizing: border-box;">Understanding a conduct framework in practice - the Senior Managers &amp; Certification Regime (UK) </li></ul>

International Compliance Association

ICA Specialist Certificate in Conduct Risk

<p><strong></strong><strong> Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! </strong><strong></strong></p><p>You must have seen doctors explain to patients what treatment they are going to administer in TV shows and movies, and the patient says, 'Ok, doctor, DO IT'. Well, there you have it, this is a form of consent, and it's very important in healthcare. Failing to get proper consent can result in lawsuits!</p><p>When a healthcare provider - like a doctor, nurse, or other healthcare professionals - explains a medical treatment to a patient before the patient agrees to it, it is called Informed consent. This lets the patient ask questions and accept or deny treatment.</p><p>In this Consent Training in Healthcare course, you will be trained on how to take consent as professionals do and ensure that patients understand the treatment they agree to receive. Plus, you will get deep insights into the UK laws on the matter of consent.</p><p>The course is informative and packed with step-by-step lessons on:</p><ul><li>Information Regarding Consent</li><li>Consent Training in Healthcare</li><li>Best Interest Decision Making</li><li>Assessing Capacity</li><li>Providing Care or Treatment to People Who Lack Capacity</li><li>Public Bodies and Services Created by MCA Act 2005</li><li>UK Acts in Relation to Consent</li><li>Handling Complaints Regarding Consent.</li></ul><p>Each lesson is structured, and the course is made in a way that answers all your consent in Healthcare-related questions. You will get everything you need all in one place.</p><p>Enrol in the course and learn about consent in healthcare, 'DO IT.'</p> <p><strong>*** Course Curriculum ***</strong></p><ul><li>Module 1: Introduction</li><li>Module 2: Information Regarding Consent</li><li>Module 3: Consent Training in Healthcare Course</li><li>Module 4: Best Interest Decision Making</li><li>Module 5: Assessing Capacity</li><li>Module 6: Providing Care or Treatment to People Who Lack Capacity</li><li>Module 7: Public Bodies and Services Created by MCA Act 2005</li><li>Module 8: UK Acts in Relation to Consent</li><li>Module 9: Handling Complaints Regarding Consent.</li></ul><p><strong>Assessment Process</strong></p><p>Your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Consent Training in Healthcare course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <li>
                                        <h3>
                                            
                                                Module 1: An Introduction to Consent <span>06:41</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: An Introduction to Consent</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>06:41</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 2: Information Regarding Consent <span>06:45</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                    <span>2: Module 2: Information Regarding Consent</span>

                                                    <span>06:45</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 3: Consent Training in Healthcare Course <span>10:54</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section3">
                                                <li>
                                                    <span>3: Module 3: Consent Training in Healthcare Course</span>

                                                    <span>10:54</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 4. Best Interest Decision Making <span>12:20</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section4">
                                                <li>
                                                    <span>4: Module 4. Best Interest Decision Making</span>

                                                    <span>12:20</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 5: Assessing Capacity <span>07:54</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section5">
                                                <li>
                                                    <span>5: Module 5: Assessing Capacity</span>

                                                    <span>07:54</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 6. Providing Care or Treatment to People Who Lack Capacity <span>06:57</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section6">
                                                <li>
                                                    <span>6: Module 6. Providing Care or Treatment to People Who Lack Capacity</span>

                                                    <span>06:57</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 7. Public Bodies and Services Created by MCA Act 2005 <span>04:44</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section7">
                                                <li>
                                                    <span>7: Module 7. Public Bodies and Services Created by MCA Act 2005</span>

                                                    <span>04:44</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 8: UK Acts in Relation to Consent <span>16:04</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section8">
                                                <li>
                                                    <span>8: Module 8: UK Acts in Relation to Consent</span>

                                                    <span>16:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 9: Handling Complaints Regarding Consent. <span>13:39</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section9">
                                                <li>
                                                    <span>9: Module 9: Handling Complaints Regarding Consent.</span>

                                                    <span>13:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Assessment (Optional) <span>21:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section10">
                                                <li>
                                                    <span>10: Assessment</span>

                                                    <span>21:00</span>

                                                                                                                                                                                                                    
                                                </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Order Your Certificate <span>02:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section11">
                                                <li>
                                                    <span>11: Order Your CPD Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Order Your QLS Endorsed Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Consent Training in Healthcare course is for people who want to quickly and easily learn about Consent Training in Healthcare.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Nurse</li><li>Medical Receptionist</li><li>Nurse Assistant</li><li>Doctor's assistant</li></ul><p>The average salary for nurse jobs is £33,384 per year in the United Kingdom.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Cademy certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed</p></div>

                        </div>

Academy for Health and Fitness

<p><strong>Customer Service Level 2: </strong>In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.</p><p> </p><p><strong>Module 1: Introduction to Customer Service</strong></p><p>The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries.</p><p><strong>Module 2: Customer Needs Assessment and Problem Solving</strong></p><p>Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer.</p><p><strong>Module 3: Effective Customer Engagement and Relationship Management</strong></p><p>Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty.</p><p><strong>Module 4: Handling Complaints and Service Recovery</strong></p><p>Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight.</p><p><strong>Module 5: Multi-Channel and Global Customer Service</strong></p><p>In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.</p><p> </p><p><strong>Course Features:</strong></p><ul><li><strong>Interactive Learning:</strong> Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course.</li><li><strong>Expert Instruction:</strong> Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module.</li><li><strong>Practical Applications:</strong> From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience.</li><li><strong>Certification:</strong> Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.</li></ul><p> </p><p><strong>Conclusion:</strong></p><p>Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Customer Needs Assessment and Problem Solving</h4><div><div><ul><li><div>
<span></span><h5>
Customer Needs Assessment and Problem Solving</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Effective Customer Engagement and Relationship Management</h4><div><div><ul><li><div>
<span></span><h5>
Effective Customer Engagement and Relationship Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Handling Complaints and Service Recovery</h4><div><div><ul><li><div>
<span></span><h5>
Handling Complaints and Service Recovery</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Multi-Channel and Global Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Multi-Channel and Global Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Customer Service Level 2

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<div>
<p><span>Get instant knowledge from this bite-sized Consent Training in Healthcare Course Part - 2 course. This course is very short and you can complete it within a very short time. In this Consent Training in Healthcare Course Part - 2 course you will get fundamental ideas of consent in the healthcare sector, the key understanding of the MCA Act 2005, providing treatment to people who lack capacity and so on. Enrol in this course today and start your instant first step towards learning about assessing capacity. Learn faster for instant implementation.</span></p>
</div>
<h2><b>Learning Outcome</b></h2>
<ul>
<li><span>Understand how to assess capacity </span></li>
<li><span>Gain in-depth knowledge of providing care or treatment to people who lack capacity </span></li>
<li><span>Deepen your understanding of public bodies and services created by MCA Act 2005 </span></li>
<li><span>Understand the UK acts in relation to consent </span></li>
<li><span>Learn about handling complaints regarding consent</span></li>
</ul>
<h2><b>How Much Do Healthcare Administrators Earn?</b></h2>
<ul>
<li><span>Senior - £58,000 (Apprx.) </span></li>
<li><span>Average - £35,000 (Apprx.) </span></li>
<li><span>Starting - £21,000 (Apprx.) </span></li>
</ul>
<h2><strong>Requirement</strong></h2>
<p>Our<strong> Consent Training in Healthcare Course Part - 2 </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Consent Training in Healthcare Course Part - 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Assessing Capacity</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Providing Care or Treatment to People Who Lack Capacity</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Public Bodies and Services Created by MCA Act 2005</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: UK Acts in Relation to Consent</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Handling Complaints Regarding Consent</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Consent Training in Healthcare Course Part - 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

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