502 Courses delivered Online

Certificate in Customer Service - Representative at QLS Level 3

By Compliance Central

Certificate in Customer Service - Representative at QLS Level 3
Delivered Online On Demand2 hours
£100

Giving and Getting Help: Managing Customer Expectations

5.0(9)

By Chart Learning Solutions

Giving and Getting Help: Managing Customer Expectations
Delivered Online On Demand15 minutes
£34.95

Follow-Through: Customer Feedback and Satisfaction Surveys

5.0(9)

By Chart Learning Solutions

Follow-Through: Customer Feedback and Satisfaction Surveys
Delivered Online On Demand18 minutes
£34.95

Contact Management: Managing Customer Expectations

5.0(9)

By Chart Learning Solutions

Contact Management: Managing Customer Expectations
Delivered Online On Demand14 minutes
£34.95

Level 5 Diploma in Hotel Management & Catering Service Course

By Training Express

Level 5 Diploma in Hotel Management & Catering Service Course
Delivered Online On Demand
£100

Cleaning Supervisor

By IOMH - Institute of Mental Health

Overview The cleaning industry in the UK is a thriving sector, with a growing demand for skilled professionals who can ensure the highest standards of cleanliness and hygiene. Whether you're an aspiring cleaner, an entrepreneur seeking to establish a cleaning business, or a seasoned professional looking to advance your career, the "Cleaning Supervisor" course offers a comprehensive pathway to success. With a focus on practical skills, industry knowledge, and effective management techniques, this Cleaning Supervisor course empowers you to navigate the diverse cleaning challenges faced in residential, commercial, and industrial settings. From mastering the art of house cleaning to maintaining pristine office spaces, and from managing staff to delivering exceptional customer service, this Cleaning Supervisor course equips you with the tools to thrive in a competitive market. Join us and unlock a world of opportunities in the dynamic cleaning industry, where attention to detail and a commitment to excellence are the keys to success. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Cleaning Supervisor skills to help you advance your career. Acquire a comprehensive understanding of various Cleaning Supervisor topics and tips from industry experts. Learn in-demand Cleaning Supervisor skills that are in high demand among UK employers, which will help you to kickstart your career. This Cleaning Supervisor course covers everything you must know to stand against the tough competition in the Cleaning Supervisor field.  The future is truly yours to seize with this Cleaning Supervisor. Enrol today and complete the course to achieve a Cleaning Supervisor certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Cleaning Supervisor course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Cleaning Supervisor course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Cleaning Supervisor course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Cleaning Supervisor is suitable for anyone aspiring to start a career in Cleaning Supervisor; even if you are new to this and have no prior knowledge on Cleaning Supervisor, this course is going to be very easy for you to understand.  And if you are already working in the Cleaning Supervisor field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Cleaning Supervisor course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Cleaning Supervisor course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Cleaning Supervisor course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Cleaning Supervisor course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Cleaning Supervisor Module 1 The Diversity of Cleaning Jobs 00:26:00 Module 2 Cleaning Equipment, Products and Clothing 00:24:00 Module 3 House Cleaning 00:22:00 Module 4 Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 5 Bathrooms and Toilets 00:22:00 Module 6 Office Cleaning 00:19:00 Module 7 Cleaning External Surfaces and Areas 00:18:00 Module 8 Dealing with Non-Routine Waste 00:21:00 Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 10 Starting a Cleaning Business and Planning for it 00:14:00 Module 11 Running the Business with Quality Service 00:22:00 Module 12 Customer Satisfaction 00:23:00 Module 13 Management of Staff 00:22:00 Module 14 Marketing, Advertising and Sales 00:24:00 Module 15 Expansion Management 00:17:00 Module 16 Skills of an Effective Administrator 00:17:00 Module 17 Representing Your Boss and Company 00:36:00 Module 18 Organisational Skills 00:27:00 Module 19 Communication Skills 00:27:00

Cleaning Supervisor
Delivered Online On Demand7 hours 5 minutes
£11

British Cleaning at QLS Level 5

4.8(12)

By Academy for Health and Fitness

British Cleaning at QLS Level 5
Delivered Online On Demand3 weeks
£105

Overview This Leadership Diploma course will unlock your full potential and will show you how to excel in a career in Leadership Diploma. So upskill now and reach your full potential. Everything you need to get started in Leadership Diploma is available in this course. Learning and progressing are the hallmarks of personal development. This Leadership Diploma will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Leadership Diploma skills to help you advance your career. Acquire a comprehensive understanding of various Leadership Diploma topics and tips from industry experts. Learn in-demand Leadership Diploma skills that are in high demand among UK employers, which will help you to kickstart your career. This Leadership Diploma course covers everything you must know to stand against the tough competition in the Leadership Diploma field.  The future is truly yours to seize with this Leadership Diploma. Enrol today and complete the course to achieve a Leadership Diploma certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Leadership Diploma course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Leadership Diploma course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Leadership Diploma course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Leadership Diploma is suitable for anyone aspiring to start a career in Leadership Diploma; even if you are new to this and have no prior knowledge on Leadership Diploma, this course is going to be very easy for you to understand.  And if you are already working in the Leadership Diploma field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Leadership Diploma course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Leadership Diploma course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Leadership Diploma course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Leadership Diploma course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Introduction Section What This Course Is All About 00:04:00 Introduction to the problem 00:05:00 The Link Between Leadership and Customer Satisfaction 00:05:00 Who Put YOU In Charge? 00:06:00 What Does a Leader Actually Do? 00:03:00 Leader or Manager? 00:05:00 Followers Want Many Things But It All Boils Down To This 00:05:00 I.I.I.I.I. Understand You! 00:04:00 The 6 C's Introduction to the Six C's - Plus a description of the1st C - Competence 00:05:00 The 2nd C - Consistency 00:05:00 The 3rd C - Completion 00:03:00 The 4th C - Confidence 00:05:00 The 5th and 6th C's - Camaraderie and Commitment 00:06:00 The 'Fails' of leadership Introduction to the 'Fails' 00:02:00 Failure of Purpose 00:05:00 Failure to Meet Individuals Regularly 00:05:00 Failure to Close the Loop 00:05:00 Failure to Elicit Challenge 00:04:00 Failure to Provide Specific Feedback 00:05:00 Failure to Thank 00:03:00 Failure to Be Visible 00:04:00 Overriding Factors Consistency not intensity 00:06:00 The Most Important Question a Leader Can Ask 00:05:00

Leadership Diploma
Delivered Online On Demand1 hour 45 minutes
£11

Customer Service Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Customer Service Manager | 10 QLS Endorsed Certificates Included | Life Time Access

Customer Service Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Global Project Management: Virtual In-House Training

By IIL Europe Ltd

Global Project Management: Virtual In-House Training
Delivered OnlineFlexible Dates
£850