<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is targeted for Juniper Networks system engineers, partner sales engineers (including Champions), and services partners who are interested in learning network design introductory concepts. However, the course is also applicable to a general audience of Juniper customers with a desire to learn more about network design.</p>Overview<p>Provide an overview of network design needs and common business requirements.Describe key product groups related to campus, WAN, data center, and security architectures.Analyze and interpret common RFP requirements.Scope a network design by gathering data and working with key stakeholders.Describe ways of processing customer data and design requests.Identify boundaries and scope for the design proposal.List some considerations when creating a design proposal.Provide an overview of network security design principles and common vulnerabilities.List high-level design considerations and best practices for securing the network.List the components of the campus network design.Describe best practices and design considerations for the campus.Describe architectural design options for the campus.List the components of the WAN.Describe best practices and design considerations for the WAN.Describe design options for the WAN.List the components of the data center design.Describe best practices and design considerations for the data center.Describe architectural design options for the data center.Define business continuity and its importance in a network design.Describe high availability design considerations and best practices.Provide an overview of high availability offerings and solutions.Describe Class of Service design considerations.Provide an overview of environmental considerations in network design.List design considerations and best practices for managing the network.Provide an overview of Juniper Networks and third party options for network management.List design considerations and best practices for network automation.Provide an overview of automation tools.Explain the foundational topics that have been taught throughout the course.Create a network design proposal that satisfies customer requirements and business needs.Provide an overview of the steps involved in migrating a network.Describe best practices used in network migration.List the various campus network topographies.Describe sample design options for the campus.</p><p>This three-day course is designed to cover best practices, theory, and design principles for overall network design and will serve as the prerequisite course for other design subject areas Æ?? data center, security, and WAN.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><h4>Network Design Fundamentals</h4><ul><li>A Need for Design</li><li>Knowledge is King</li><li>A Proposed Design Methodology</li><li>A Reference Network</li></ul><h4>Understanding Customer Requirements</h4><ul><li>RFP Requirements</li><li>Scoping the Design Project</li><li>Analyzing the Data</li><li>Lab: Understanding Customer Requirements</li></ul><h4>Organizing the Data</h4><ul><li>Processing the Data and Requests</li><li>Understanding Boundaries and Scope</li><li>Design Proposal Considerations</li></ul><h4>Securing the Network</h4><ul><li>Why Secure the Network?</li><li>Security Design Considerations</li></ul><h4>Creating the Design Campus</h4><ul><li>The Campus Network: An Overview</li><li>Best Practices and Considerations</li><li>Architectural Design Options</li><li>Lab: Creating the Design Campus</li></ul><h4>Creating the Design Wide Area Network</h4><ul><li>The WAN: An Overview</li><li>Best Practices and Considerations</li><li>WAN Design Examples</li><li>Lab: Creating the Design WAN</li></ul><h4>Creating the Design Data Center</h4><ul><li>The Data Center: An Overview</li><li>Best Practices and Considerations</li><li>Data Center Design Examples</li><li>Lab: Creating the Design Data Center</li></ul><h4>Business Continuity &amp; Network Enhancements</h4><ul><li>Business Continuity Planning</li><li>High Availability Design Considerations and Best Practices</li><li>Offerings and Solutions</li><li>CoS and Traffic Engineering Considerations</li><li>Environmental Design</li></ul><h4>Network Management</h4><ul><li>Designing for Network Management</li></ul><h4>Automation</h4><ul><li>Designing for Network Automation</li><li>Lab: Enhancing the Design</li></ul><h4>Putting Network Design Into Practice</h4><ul><li>Network Design Recap</li><li>Responding to the RFP</li><li>Final Lab Introduction</li><li>Lab: Putting Network Design into Practice</li></ul></div>

Nexus Human

Networking Fundamentals

CompTIA Network+

Service Design Courses (SDC)

Network & Security

Network Engineer

IT Networking Fundamentals

Juniper Networks Design Fundamentals (JNDF)

Harpenden

<p>Take your sales people from average to high performance. Motivate and develop experienced sales professionals with some new insights and learning.</p><p>Applying NLP principles, techniques and models, this workshop will introduce the core attitudes and behaviours that differentiate the excellent sales person from the average one.</p>The programme will help participants:<ul><li>Understand and adopt the mindset and beliefs needed for sales excellence</li><li>Build rapport and connect with buyers at a deeper and more personal level</li><li>Recognise some of the thinking and language patterns that make each individual unique</li><li>Ask powerful questions to further understand the unique world of the individual and how they make decisions</li><li>Apply tools and techniques to empathise with clients - seeing things from their perspectives</li><li>Tailor their sales approach to the individual buyer's style, and talk in their language</li><li>Influence with integrity and sell to organisations and individuals successfully</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Aims and objectives of the programme</li><li>Personal introductions and objectives</li><li>Workshop overview</li></ul> <h3>2 An introduction to NLP and sales excellence with NLP</h3><ul><li>An overview of NLP and applying it to selling</li><li>The pillars of NLP</li><li>The NLP model of communication</li><li>The difference that makes the difference</li></ul> <h3>3 Building enhanced rapport</h3><ul><li>Defining rapport and why it is important when selling</li><li>Going beyond the initial small talk</li><li>Building relationships with individual decision-makers</li><li>Matching and mirroring</li><li>Levels of rapport</li></ul> <h3>4 Understanding the buyer's personal buying map</h3><ul><li>How we take in, filter and process information</li><li>How we judge others based on our own experiences of the world</li><li>The different ways in which we communicate when selling</li><li>Recognising and understanding the language and thinking patterns of others</li><li>Adapting your sales communication style to different buyers</li></ul> <h3>5 Making sense of the buying process</h3><ul><li>How we filter information through our senses</li><li>Understanding how we see, hear and experience the world</li><li>Visual, auditory and kinaesthetic buyers</li><li>Listening for key insights</li><li>What different buyers want from you to help them to buy</li><li>Applying sensory awareness to the sales process</li></ul> <h3>6 Successful sales mindset</h3><ul><li>The connection between thoughts and actions</li><li>The sales beliefs of excellence</li><li>Identifying negative thoughts and beliefs that are holding you back</li><li>How to change your mindset</li><li>Adopting the sales beliefs of excellence</li></ul> <h3>7 Powerful questions</h3><ul><li>Reviewing and honing your questioning skills</li><li>Understanding the questions that great sales people ask</li><li>Avoiding assumptions</li><li>Clean language questions</li><li>Getting to the bottom of it - precision questions</li><li>Turbo-charging how you qualify</li></ul> <h3>8 Influencing with integrity</h3><ul><li>Understanding empathy</li><li>Stepping into the buyer's shoes</li><li>Speaking the buyer's language</li><li>Tailoring your sales approach to the individual</li><li>Match, pace, lead - how to take your buyer with you</li></ul> <h3>9 Putting it all together</h3><ul><li>Personal learning summary and action plans</li></ul> 


                </section>

The In House Training Company

Coaching Skills

Professional Selling Skills (PSS)

Neuro-Linguistic Programming (NLP)

NLP Practitioner

Influencing Skills

Presentation Skills

Selling with NLP (In-House)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Experienced system administrators<br />System engineers<br />System integrators</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Introduce troubleshooting principles and procedures<br />Practice Linux commands that aid in the troubleshooting process<br />Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment<br />Explain the purpose of key vSphere log files<br />Monitor and optimize compute, network, and storage performance on ESXi hosts<br />Monitor and optimize vCenter Server performance<br />Identify networking problems based on reported symptoms, validate and troubleshoot the reported problem, identify the root cause and implement the appropriate resolution<br />Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem<br />Troubleshoot vSphere cluster failure scenarios and analyze possible causes<br />Diagnose common VMware vSphere High Availability problems and provide solutions<br />Identify and validate VMware ESXiâ¢ host and VMware vCenter Server problems, analyze failure scenarios, and select the correct resolution<br />Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems<br />Troubleshoot performance problems with vSphere components</p><p>This five-day, accelerated, hands-on training course is a blend of the VMware vSphere: Optimize and Scale and VMware vSphere: Troubleshooting courses. This Fast Track course includes topics from each of these advanced courses to equip experienced VMware administrators with the knowledge and skills to effectively optimize and troubleshoot vSphere at an expert level.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to Troubleshooting</h4><ul><li>Define the scope of troubleshooting</li><li>Use a structured approach to solve configuration and operational problems</li><li>Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency</li></ul><h4>Troubleshooting Tools</h4><ul><li>Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems</li><li>Identify important vSphere log files and interpret the log file contents</li></ul><h4>Network Optimization</h4><ul><li>Explain performance features of network adapters</li><li>Explain the performance features of vSphere networking</li><li>Use esxtop to monitor key network performance metrics</li></ul><h4>Troubleshooting Virtual Networking</h4><ul><li>Analyze and resolve standard switch and distributed switch problems</li><li>Analyze virtual machine connectivity problems and fix them</li><li>Examine common management network connectivity problems and restore configurations</li></ul><h4>Storage Optimization</h4><ul><li>Describe storage queue types and other factors that affect storage performance</li><li>Use esxtop to monitor key storage performance metrics</li></ul><h4>Troubleshooting Storage</h4><ul><li>Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphereÂ© VMFS) connectivity and configuration problems</li><li>Analyze and resolve common VM snapshot problems</li><li>Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems</li></ul><h4>CPU Optimization</h4><ul><li>Explain the CPU scheduler operation and other features that affect CPU performance</li><li>Explain NUMA and vNUMA support</li><li>Use esxtop to monitor key CPU performance metrics</li></ul><h4>Memory Optimization</h4><ul><li>Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted</li><li>Use esxtop to monitor key memory performance metrics</li></ul><h4>Troubleshooting vSphere Clusters</h4><ul><li>Identify and recover from problems related to vSphere HA</li><li>Analyze and resolve VMware vSphereÂ© vMotionÂ© configuration and operational problems</li><li>Analyze and resolve common VMware vSphereÂ© Distributed Resource Scheduler? problems</li></ul><h4>Troubleshooting Virtual Machines</h4><ul><li>Identify possible causes and resolve virtual machine power-on problems</li><li>Troubleshoot virtual machine connection state problems</li><li>Resolve problems seen during VMware Tools? installations</li></ul><h4>vCenter Server Performance Optimization</h4><ul><li>Describe the factors that influence vCenter Server performance</li><li>Use VMware vCenterÂ© Server Appliance? tools to monitor resource use</li></ul><h4>Troubleshooting vCenter Server and ESXi</h4><ul><li>Analyze and fix problems with vCenter Server services</li><li>Analyze and fix vCenter Server database problems</li><li>Examine ESXi host and vCenter Server failure scenarios and resolve the problems</li></ul></div>

VMware Vsphere

vSphere

VMware vSphere: Optimize and Scale plus Troubleshooting Fast Track [v7]

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Experienced system administrators or network administrators, Network professionals who have experience working with VMware NSX Advanced Load Balancer and are responsible for designing or deploying Application Delivery Controllers solutions</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe the NSX Advanced Load Balancer components and main functions<br />Describe NSX Advanced Load Balancer Global Server Load Balancing architecture<br />Explain NSX Advanced Load Balancer key features and benefits<br />Understand and apply a Global Server Load Balancing design framework<br />Deploy and configure NSX Advanced Load Balancer Global Server Load Balancing infrastructure<br />Explain and Configure Global Server Load Balancing Application components such as Global Server Load Balancing Service, Global Server Load Balancing Pools and Health Monitors with related components<br />Gather relevant information and perform basic troubleshooting of Global Server Load Balancing applications leveraging built-in NSX Advanced Load Balancer tooling<br />Describe and Configure NSX Advanced Load Balancer application and infrastructure monitoring</p><p>This 3-day course prepares you to lead VMware NSX Advanced Load Balancer (Avi Networks) Global Server Load Balancing design and deployment projects by providing an understanding of general design processes, frameworks and configurations. You look at the design and deployment considerations for Global Server Load Balancing as part of an overall software-defined data center design. This course covers key NSX Advanced Load Balancer (Avi Networks) Global Server Load Balancing features and functionalities offered in the NSX Advanced Load Balancer 18.2 release. Access to a software-defined data center environment is provided through hands-on labs to reinforce the skills and concepts presented in the course.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to NSX Advanced Load Balancer</h4><ul><li>Introduce NSX Advanced Load Balancer</li><li>Discuss NSX Advanced Load Balancer use cases and benefits</li><li>Explain NSX Advanced Load Balancer architecture and components</li><li>Explain the management, control, data, and consumption planes and functions</li></ul><h4>Virtual Services Configuration Concepts</h4><ul><li>Explain Virtual Service components</li><li>Explain Virtual Service types</li><li>Explain and configure basic virtual services components such as Application Profiles, Network Profiles, Pools and Health Monitors</li></ul><h4>DNS Foundations</h4><ul><li>Review, discuss and explain DNS fundamentals</li><li>Describe NSX Advanced Load Balancer DNS and IPAM providers</li></ul><h4>Global Server Load Balancing</h4><ul><li>Introduce Global Server Load Balancing concepts and benefits</li><li>Explain and configure NSX Advanced Load Balancer infrastructure</li><li>Explain and configure DNS Virtual Service components</li><li>Explain and configure GSLB Service Engine Group</li><li>Describe and configure GSLB Sites</li><li>Explain and configure basic GSLB Services, to include pools and health monitors</li><li>Describe GSLB Service Load Balancing algorithms</li><li>Explain and configure Data and Control Plane-based Health Monitors</li><li>Describe GSLB Health Monitor Proxy</li></ul><h4>Global Server Load Balancing Advanced Topics</h4><ul><li>Explain and configure advanced GSLB service properties such as different type of pool members, Host Header and TLS SNI extensions handling within GSLB Health Monitors</li><li>Describe EDNS Client Subnet</li><li>Describe Geo-aware Global Server Load Balancing</li><li>Design and configure Geo-aware Global Server Load Balancing</li><li>Describe and leverage DNS Policies to customize client experience</li><li>Explain and configure Topology-aware Global Server Load Balancing</li><li>Explain and configure GSLB 3rd party sites</li><li>Describe GSLB Health Monitor sharding</li><li>Describe GSLB Service Engine sizing implications</li></ul><h4>Troubleshooting NSX Advanced Load Balancer GSLB Solution</h4><ul><li>Introduce Infrastructure and Application troubleshooting Concepts</li><li>Describe Control Plane and Data Plane-based troubleshooting</li><li>Describe GSLB Infrastructure troubleshooting</li><li>Describe GSLB Services troubleshooting</li><li>Explain Health Monitors troubleshooting</li><li>Describe Geo-aware and Topology-based GSLB Services troubleshooting</li><li>Explain Application Analytics and Logs</li><li>Describe Client Logs analysis</li><li>Leverage CLI for advanced data plane troubleshooting</li></ul><h4>Monitoring NSX Advanced Load Balancer Solution</h4><ul><li>Describe NSX Advanced Load Balancer Events</li><li>Describe and configure NSX Advanced Load Balancer Alerts</li><li>Describe NSX Advanced Load Balancer monitoring capabilities leveraging SNMP, Syslog and Email</li></ul></div>

VMware NSX Advanced Load Balancer: Global Server Load Balancing Design and Deploy

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Experienced system administrators, system integrators, and developers responsible for designing and implementing vRealize Log Insight</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Identify features and benefits of vRealize Log Insight<br />Determine the vRealize Log Insight cluster that meets your monitoring requirements<br />Describe the vRealize Log Insight architecture and use cases<br />Deploy and configure a vRealize Log Insight cluster<br />Use the Interactive Analytics tab to get a deep understanding of log data<br />Create and manage queries<br />Managing vRealize Agents and Agent Groups<br />Create various custom dashboards<br />Describe and use the vRealize Log Insight widgets<br />Extend the capabilities of vRealize Log Insight by adding content packs and configuring solutions</p><p>This two-day course focuses on deploying, using, and managing VMware vRealizeÂ© Log Insight? product.  It provides you with the knowledge and skills to deploy a vRealize Log Insight cluster that meets the monitoring requirements of your environment.  This course covers the configuration and use of vRealize Log Insight to collect and manage logs from a variety of VMware and third-party products.  This course discusses interfacing vRealize Log Insight with other systems to monitor, troubleshoot, and secure a data center.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to vRealize Log Insight</h4><ul><li>Describe a cloud management platform</li><li>Explain the importance of efficient log management</li><li>Describe the requirements for a log analytics solution</li><li>Describe the key benefits of vRealize Log Insight</li><li>Describe the key features of vRealize Log Insight</li><li>Describe the various stages of log processing</li></ul><h4>vRealize Log Insight Architecture and Deployment</h4><ul><li>Identify the minimum requirements for deploying vRealize Log Insight</li><li>Using vRealize Log Insight Sizing Calculator</li><li>Describe vRealize Log Insight compatibility with other VMware products</li><li>Describe the vRealize Log Insight architecture</li><li>Determine the correct vRealize Log Insight deployment for an environment</li><li>Install the vRealize Log Insight virtual appliance</li></ul><h4>vRealize Log Insight Queries and Dashboards</h4><ul><li>Describe the primary functions of the vRealize Log Insight UI</li><li>Use the Interactive Analytics tab to get a deep understanding of log data</li><li>Create and Manage queries</li><li>Create vRealize Log Insight custom dashboards</li><li>Describe and use the vRealize Log Insight widgets</li></ul><h4>Administering vRealize Log Insight</h4><ul><li>Describe User Access Control in vRealize Log Insight</li><li>Describe User Management</li><li>Access the vRealize Log Insight Administration page</li><li>Configure vRealize Log Insight settings</li><li>Manage certificates</li><li>Configure system notifications</li><li>Upgrade vRealize Log Insight</li><li>Describe the vRealize Log Insight Importer</li></ul><h4>vRealize Log Insight Integrations</h4><ul><li>Describe how to integrate vRealize Operations with vRealize Log Insight</li><li>Describe the advantages of integrating vRealize Operations with vRealize Log Insight</li><li>Describe the advantages of using the vSAN content pack</li><li>Install NSX content packs</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vRealize Log Insight: Deploy and Manage [V8.4] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vRealize Log Insight: Deploy and Manage [V8.4] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Virtual Academy (MVA)

VMware vRealize Log Insight: Deploy and Manage [V8.4]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>System architects and system administrators</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Introduce troubleshooting principles and procedures<br />Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment<br />Explain the purpose of common vSphere log files<br />Identify networking issues based on reported symptoms<br />Validate and troubleshoot the reported networking issue<br />Identify the root cause of networking issue<br />Implement the appropriate resolution to recover from networking problems<br />Analyze storage failure scenarios using a logical troubleshooting methodology<br />identify the root cause of storage failure<br />Apply the appropriate resolution to resolve storage failure problems<br />Troubleshoot vSphere cluster failure scenarios<br />Analyze possible vSphere cluster failure causes<br />Diagnose common VMware vSphere High Availability problems and provide solutions<br />Identify and validate VMware ESXiTM host and VMware vCenter problems<br />Analyze failure scenarios of ESXi host and vCenter problems<br />Select the correct resolution for the failure of ESXi host and vCenter problems<br />Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems<br />Troubleshoot performance problems with vSphere components</p><p>This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphereÂ© 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphereÂ© Client?, log files, and other tools to analyze and solve problems.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to Troubleshooting</h4><ul><li>Define the scope of troubleshooting</li><li>Use a structured approach to solve configuration and operational problems</li><li>Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency</li></ul><h4>Troubleshooting Tools</h4><ul><li>Discuss the various methods to run commands</li><li>Discuss the various ways to access ESXi Shell</li><li>Use commands to view, configure, and manage your vSphere components</li><li>Use the vSphere CLI</li><li>Use ESXCLI commands from the vSphere CLI</li><li>Use Data Center CLI commands</li><li>Identify the best tool for command-line interface troubleshooting</li><li>Identify important log files for troubleshooting vCenter Server and ESXi</li><li>Describe the benefits and capabilities of VMware SkylineTM</li><li>Explain how VMware Skyline works</li><li>Describe VMware SkylineTM Health</li><li>Describe VMware Skyline AdvisorTM</li></ul><h4>Troubleshooting Virtual Networking</h4><ul><li>Analyze and troubleshoot standard switch problems</li><li>Analyze and troubleshoot virtual machine connectivity problems</li><li>Analyze and troubleshoot management network problems</li><li>Analyze and troubleshoot distributed switch problems</li></ul><h4>Troubleshooting Storage</h4><ul><li>Discuss the vSphere storage architecture</li><li>Identify the possible causes of problems in the various types of datastores</li><li>Analyze the common storage connectivity and configuration problems</li><li>Discuss the possible storage problems causes</li><li>Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility</li><li>Review vSphere storage architecture and functionality necessary to troubleshoot storage problems</li><li>Use ESXi and Linux commands to troubleshoot storage problems</li><li>Analyze log file entries to identify the root cause of storage problems</li><li>Investigate ESXi storage issues</li><li>Troubleshoot VM snapshots</li><li>Troubleshoot storage performance problems</li><li>Review multipathing</li><li>Identify the common causes of missing paths, including PDL and APD conditions</li><li>Solve the missing path problems between hosts and storage devices</li></ul><h4>Troubleshooting vSphere Clusters</h4><ul><li>Identify and troubleshoot vSphere HA problems</li><li>Analyze and solve vSphere vMotion problems</li><li>Diagnose and troubleshoot common vSphere DRS problems</li></ul><h4>Troubleshooting Virtual Machines</h4><ul><li>Discuss virtual machine files and disk content IDs</li><li>Identify, analyze, and solve virtual machine snapshot problems</li><li>Troubleshoot virtual machine power-on problems</li><li>Identify possible causes and troubleshoot virtual machine connection state problems</li><li>Diagnose and recover from VMware Tools installation failures</li></ul><h4>Troubleshooting vCenter Server and ESXi</h4><ul><li>Analyze and solve vCenter Server service problems</li><li>Diagnose and troubleshoot vCenter Server database problems</li><li>Use vCenter Server Appliance shell and the Bash shell to identify and solve problems</li><li>Identify and troubleshoot ESXi host problems</li></ul></div>

VMware vSphere: Troubleshooting [V8]

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Project team members &amp; Consultants</p><p>In this course, students become familiar with logistics invoice verification as the final stage in the external procurement process. Students also learn how to enter invoices relating to purchase orders, block them, and release them for payment.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>Introduction to invoice verification</li><li>Invoice entry and parking</li><li>Taxes, cash discounts, and foreign currency</li><li>Invoices for purchase orders with account assignment</li><li>Variances with and without reference to an item, invoice blocking reasons</li><li>Invoice reduction, releasing blocked invoices</li><li>Delivery costs</li><li>Subsequent debits and credits</li><li>Credit memos and cancellations</li><li>Invoice verification in the background</li><li>Automated processing</li><li>GR/IR clearing account maintenance</li><li>Customizing for invoice verification</li></ul></div>

SAP Materials Management

Certification in Cash & Voucher Assistant (CVA)

SAP Finance & Controlling

SAP Project

SAP Sales & Distribution

SCM515 SAP Invoice Verification

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Participants interested in a general overview of SAP ERP Financials; Project team members in the organization and design phase of an SAP ERP Financials implementation</p><p>In this course, students will identify the areas of the SAP ERP Financials solution, describe the capabilities of the SAP ERP Financials solution using business processes, &amp; apply the SAP NetWeaver Business Client (NWBC) in the SAP ERP Financials solution.</p></div><div id="course-pills-2"><h4>Course Outline</h4><ul><li>SAP ERP Financials - Introduction &amp; Overview</li><li>Positioning SAP ERP Financials Business processes (and their integration) in the SAP ERP Financials solution</li><li>Financial Accounting: General Ledger Accounting</li><li>Financial Accounting: Accounts Payable</li><li>Management Accounting: Internal Order</li><li>Financial Accounting: Asset Accounting</li><li>Financial Accounting: Accounts Receivable</li><li>Improving the End-To-End Process of Receivables Management</li></ul></div>

SAP Human Capital Management

SAP Financial Accounting

SAP Fiori

SAPFIN SAP Financials

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>The workshop is designed for data scientists who currently use Python or R to work with smaller datasets on a single machine and who need to scale up their analyses and machine learning models to large datasets on distributed clusters. Data engineers and developers with some knowledge of data science and machine learning may also find this workshop useful.</p>Overview<p>Overview of data science and machine learning at scale<br />Overview of the Hadoop ecosystem<br />Working with HDFS data and Hive tables using Hue<br />Introduction to Cloudera Data Science Workbench<br />Overview of Apache Spark 2<br />Reading and writing data<br />Inspecting data quality<br />Cleansing and transforming data<br />Summarizing and grouping data<br />Combining, splitting, and reshaping data<br />Exploring data<br />Configuring, monitoring, and troubleshooting Spark applications<br />Overview of machine learning in Spark MLlib<br />Extracting, transforming, and selecting features<br />Building and evaluating regression models<br />Building and evaluating classification models<br />Building and evaluating clustering models<br />Cross-validating models and tuning hyperparameters<br />Building machine learning pipelines<br />Deploying machine learning models<br />Spark, Spark SQL, and Spark MLlib<br />PySpark and sparklyr<br />Cloudera Data Science Workbench (CDSW)<br />Hue</p><p>This workshop covers data science and machine learning workflows at scale using Apache Spark 2 and other key components of the Hadoop ecosystem. The workshop emphasizes the use of data science and machine learning methods to address real-world business challenges. Using scenarios and datasets from a fictional technology company, students discover insights to support critical business decisions and develop data products to transform the business. The material is presented through a sequence of brief lectures, interactive demonstrations, extensive hands-on exercises, and discussions. The Apache Spark demonstrations and exercises are conducted in Python (with PySpark) and R (with sparklyr) using the Cloudera Data Science Workbench (CDSW) environment. The workshop is designed for data scientists who currently use Python or R to work with smaller datasets on a single machine and who need to scale up their analyses and machine learning models to large datasets on distributed clusters. Data engineers and developers with some knowledge of data science and machine learning may also find this workshop useful.</p></div><div id="course-pills-2"><h4>Overview of data science and machine learning at scale</h4><h4>Overview of the Hadoop ecosystem</h4><h4>Working with HDFS data and Hive tables using Hue</h4><h4>Introduction to Cloudera Data Science Workbench</h4><h4>Overview of Apache Spark 2</h4><h4>Reading and writing data</h4><h4>Inspecting data quality</h4><h4>Cleansing and transforming data</h4><h4>Summarizing and grouping data</h4><h4>Combining, splitting, and reshaping data</h4><h4>Exploring data</h4><h4>Configuring, monitoring, and troubleshooting Spark applications</h4><h4>Overview of machine learning in Spark MLlib</h4><h4>Extracting, transforming, and selecting features</h4><h4>Building and evauating regression models</h4><h4>Building and evaluating classification models</h4><h4>Building and evaluating clustering models</h4><h4>Cross-validating models and tuning hyperparameters</h4><h4>Building machine learning pipelines</h4><h4>Deploying machine learning models</h4></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cloudera Data Scientist Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cloudera Data Scientist Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Data Engineering

Apache Spark

Big Data Analytics

Hadoop

Data Science

Data Skills

Cloudera Data Scientist Training

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the SRE Foundation course are professionals including.<br />Anyone starting or leading a move towards increased reliability.<br />Anyone interested in modern IT leadership and organizational change approaches.<br />Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Practitioners, IT Directors, IT Managers, IT, Team Leaders, Product Owners, Scrum Masters, Software Engineers, Site Reliability Engineers, System Integrators, Tool Providers will benefit from this course.</p>Overview<p>The learning objectives for the SRE Foundation course include a practical understanding of.<br />The history of SRE and its emergence at Google.<br />The inter-relationship of SRE with DevOps and other popular frameworks.<br />The underlying principles behind SRE Service Level Objectives (SLO's) and their user focus Service Level Indicators (SLI's) and the modern monitoring landscape.<br />Error budgets and the associated error budget policies.<br />Toil and its effect on an organization's productivity.<br />Some practical steps that can help to eliminate toil.<br />Observability as something to indicate the health of a service SRE tools.<br />Automation techniques and the importance of security.<br />Anti-fragility, our approach to failure and failure testing.<br />The organizational impact that introducing SRE brings.</p><p>The SRE (Site Reliability Engineering) Foundation course is an introduction to the principles &amp; practices that enable an organization to reliably and economically scale critical services. Introducing a site-reliability dimension requires organizational re-alignment, a new focus on engineering &amp; automation, and the adoption of a range of new working paradigms. This course prepares you for the SRE Foundation (SREF) certification.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Course Goals</li><li>Course Agenda</li></ul><h4>SRE Principles &amp; Practices</h4><ul><li>What is Site Reliability Engineering?</li><li>SRE &amp; DevOps: What is the Difference?</li><li>SRE Principles &amp; Practices</li></ul><h4>Service Level Objectives &amp; Error Budgets</h4><ul><li>Service Level Objectives (SLO?s)</li><li>Error Budgets</li><li>Error Budget Policies</li></ul><h4>Reducing Toil</h4><ul><li>What is Toil?</li><li>Why is Toil Bad?</li><li>Doing Something About Toil</li></ul><h4>Monitoring &amp; Service Level Indicators</h4><ul><li>Service Level Indicators (SLI?s)</li><li>Monitoring</li><li>Observability</li></ul><h4>SRE Tools &amp; Automation</h4><ul><li>Automation Defined</li><li>Automation Focus</li><li>Hierarchy of Automation Types</li><li>Secure Automation</li><li>Automation Tools</li></ul><h4>Anti-Fragility &amp; Learning from Failure</h4><ul><li>Why Learn from Failure</li><li>Benefits of Anti-Fragility</li><li>Shifting the Organizational Balance</li></ul><h4>Organizational Impact of SRE</h4><ul><li>Why Organizations Embrace SRE</li><li>Patterns for SRE Adoption</li><li>On-Call Necessities</li><li>Blameless Post-Mortems</li><li>SRE &amp; Scale</li></ul><h4>SRE, Other Frameworks, The Future</h4><ul><li>SRE &amp; Other Frameworks</li><li>The Future</li></ul><h4>Exam Preparations</h4><ul><li>Exam Requirements, Question Weighting, and Terminology List</li><li>Sample Exam Review</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Site Reliability Engineering (SRE) Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Site Reliability Engineering (SRE) Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified SAFe Agilist

SIA Training

Site Management Safety Training Scheme (SMSTS)

Trainers Course

Site Reliability Engineering (SRE) Foundation (DevOps Institute)

Swansea

ONLINE STUDY + ONE DAY ZOOM SESSION
NO CLASSROOM ATTENDANCE REQUIRED


Awarding Body: Dual Accreditation - Open College Network (OCN Credit4Learning) & The CPD Certification Service (21 CPD Points)
 
Award Level: UK - Level Three (Advanced) + 21 CPD Points
Ireland Level Five (Advanced) + 21 CPD Points
 
Minimum Age: 18 (16 with parental consent)
 
Entry requirements: None. English Level 2 desirable
 
Training Locations: Study online + virtual classroom.
 
Practical Training: Includes FREE Practise@Home Phlebotomy Training Kit worth £79.99
This comprehensive 76 piece practical training kit includes mini-arm trainer, sharps container and all medical grade supplies needed as well as a step-by-step 30 minute training video.



PART 1 (THEORY) - STUDY AT HOME ONLINE :
Complete your theory training online in the comfort of your own home or at work. Stop/start when it suits you and complete the online modules at your own pace. Can be completed on multiple devices such as laptop, smart-phone, desktop computer, kindle, tablet etc.
 
PART 2 (PRACTICAL SESSIONS) - JOIN US FOR A COMPREHENSIVE ONE DAY ZOOM SESSION:
Full instructions will be provided. We will send you a completely free Practise@Home Phlebotomy Training Kit, including a mini-arm trainer, for you to keep. You will follow your tutor's on-screen instructions during your Zoom virtual classroom sessions as you learn and develop your phlebotomy skills. The procedures and practices taught online are exactly the same as you would learn in the classroom. At any time before or after your course you can watch our 30 minute step-by-step video to refresh your knowledge and continue to use your training kit to practice your skills.
 
(THIS COURSE AWARDS THE SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR CLASSROOM AND HYBRID COURSE VERSIONS)


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


COURSE ITINERARY

 
A dually-accredited hybrid modular venepuncture course awarding an
OCN Accredited Level Three Certificate (3 credits) & 21 CPD Points


Nationally Recognised Qualification


Part 1 - online (eLearning) Part 2 - Virtual Classroom (1 Day Zoom)


PRE-COURSE
Home study pack - download and complete before the virtual classroom sessions

PART 1 - ONLINE
M01: Course Overview
M02: History, Definitions and Roles
M03: Work-flow cycles
M04: Professionalism
M05: Health & Safety
M06: Blood Collection Systems
M07: Anatomy & Physiology
M08: Blood Composition
M09: Using the equipment
M10: Performing the venepuncture - see Classroom Part 2
M11: Lab Tests and Bottle Types
M12: Analytical Errors
M13: Informal Quiz – answers
M14: Award – accredited certificates, value, application and overview. Job Opportunities.


PART 2 - VIRTUAL CLASSROOM (ONE DAY ZOOM SESSION)
M01: Introduction: Welcome, Introductions and Overview.
M10: Performing the venepuncture (theory overview)
P01: Practical Session 1 – Equipment familiarisation - "Tools of the Trade"
P02A: Practical Session 2A – Unpacking your training kit
P02B: Practical Session 2B - A look at the mini-arm trainer and associated equipment
P03: Practical Session 3 – Using the tourniquet and identifying a vein
P04: Practical Session 4 – Handling and assembling the equipment. Familiarisation and procedures including initial skill-set development
P05: Practical Session 5 - Further skill-set development and consolidation. Discussing needle types including winged infusion sets (butterfly needles)
P06A: Practical Session 6A – Performing the venepuncture on the mini-arm trainer. Palpating the vein, performing the venepuncture. Sample handling and labelling.
P06B: Practical Session 6B – Consolidating pre- and post-venepuncture procedures.
 
Additional support material can be downloaded as you progress through the course online.





ZOOM SESSION

VIRTUAL CLASSROOM (ZOOM) SESSIONS 
Our Virtual Classroom training course consists of online study (Part 1 - theory) and Virtual Classroom Zoom sessions (Part 2 - practical skill-set development)
You must complete your Part 1 online study before joining us for your Zoom session(s).
Once you have enrolled on this course you will be sent a free Practise@Home Training Kit, This is yours to keep and can be reused any many time as you wish after you have completed the course.
Your Booking Confirmation will include your Zoom log-in details.



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

Learn how to take blood ... train as a Phlebotomist

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    OCN Accredited - Level 3 (advanced)

    CPD Accredited (The CPD Certification Service)

    Covers all steps up to live blood draw

    Practise on artificial arm and fake blood!

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Introduction to Phlebotomy Course (GPT003VC) - 1 DAY Virtual Classroom

General Admission

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Become a certified UI designer</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Learn how to create beautiful, pixel-perfect user interfaces</li><li fr-original-style="" style="box-sizing: border-box;">Accelerate your career with an in-demand skillset</li><li fr-original-style="" style="box-sizing: border-box;">Get a professional qualification in just 12 weeks</li><li fr-original-style="" style="box-sizing: border-box;">Manage your own schedule with our flexible, self-paced online course</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expand your career options</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI skills are needed worldwide, and demand is growing. With a globally recognised qualification, you&rsquo;ll become a more valuable, sought-after professional.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Design with confidence</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">You&rsquo;ll understand the &lsquo;why&rsquo; of good UI design by knowing the principles behind it. You&rsquo;ll be able to defend your decisions and design with confidence.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Work in a creative, rewarding job</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">UI designers add personality and visual appeal to user interfaces. It&rsquo;s an enjoyable career that rewards creativity: the perfect entry into tech for visually-minded people.</p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A flexible, university-backed curriculum</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our curriculum is university credit-rated and approved by the industry. Over 12 weeks, you&rsquo;ll learn the principles and skills you need to become a confident UI designer.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in UI Design</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this 12 week, online course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to UI Design</li><li fr-original-style="" style="box-sizing: border-box;">Brand and Personality</li><li fr-original-style="" style="box-sizing: border-box;">Layout</li><li fr-original-style="" style="box-sizing: border-box;">Design Principles</li><li fr-original-style="" style="box-sizing: border-box;">Interactivity</li><li fr-original-style="" style="box-sizing: border-box;">Typography</li><li fr-original-style="" style="box-sizing: border-box;">Colour, shapes and effects</li><li fr-original-style="" style="box-sizing: border-box;">Iconography and imagery</li><li fr-original-style="" style="box-sizing: border-box;">Design process</li><li fr-original-style="" style="box-sizing: border-box;">Presenting ideas</li><li fr-original-style="" style="box-sizing: border-box;">UI design tools</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will also work on a project and your portfolio with access to weekly mentor sessions, an active student community, and support from our student success team.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Graphic designers and digital designers who want to upskill to UI design</li><li fr-original-style="" style="box-sizing: border-box;">UI designers who want to strengthen their knowledge and craft</li><li fr-original-style="" style="box-sizing: border-box;">UX professionals who want to become more rounded product designers</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a design background looking for a creative job in tech</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses, although having one or both is a definite bonus. Our students come from a diverse mix of backgrounds, including project management, development, graphic design, product management, business analysis and so on.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You need to be comfortable learning in English. All video lessons, course materials, webinars, correspondence and the final exam are delivered in English.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Students typically graduate into UI Designer jobs. The average UI Designer salary in the UK with 3-5 years experience is &pound;62,500.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This is based on data from Payscale, Totaljobs, Indeed, Talent, and Glassdoor</p></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

UX Design Institute 

UI / UX Design

Professional Certificate in UI Design

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Take your first steps into UX</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Anybody who needs to understand UX</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 weeks (recommended)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How you&rsquo;ll benefit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you want to really understand UX, this UX design fundamentals course for you.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Everything you need to truly grasp UX, over five engaging modules.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to UX design</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Gain a comprehensive overview of the UX design process.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">User research methods</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to gain deep insights into customer needs and behaviours.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysis techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Discover how research gets translated into actionable insights.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining the experience</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore problem-solving techniques and design principles.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prototyping techniques</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the different forms of prototyping and when to use them.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">40-minute final exam</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Get assessed on your knowledge through a final exam.</p><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

Certificate in UX Design Fundamentals

Early Bird Price

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sixty minute webinar on rally regularity timing for jogularity and regularity in styles where a full average speed time schedule is provided. The competitive component of on the public highway historic road rallying, focusing on jogularity style timing. Ideal for competitors on events such as HERO Challenge, Rally the Globe events or Three Castles.
</p>

Join our exclusive 60-minute webinar on rally regularity timing, designed to give an introduction to regularities in the jogularity or cumulative speed table styles. Learn how to navigate a full average speed time schedule and master the competitive aspects of historic road rallying on public highways. This session focuses on the processes required to understand and use the supplied time schedules, perfect for those competing in events like the HERO Challenge, Rally the Globe, and Three Castles. Whether you're a seasoned competitor or looking to sharpen your skills, this webinar will equip you with the strategies you need to succeed.


Rally Navigation Training Services

Sports & Fitness

Historic Road Rallying training webinar on Regularity focusing on the Jogularity and Cumulative Speed Table styles.

Rally Navigation - Introduction to Regularity Timing

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITILÂ© 4 Foundation certification and who want to prepare for ITILÂ© 4 Foundation exam.</p>Overview<p>By the completion of this course, you will have a deep understanding of the 7 Guiding Principles, 4 Dimensions of Service Management, 34 ITILÂ© Practices, and the new Service Value Chain that incorporate the core of ITILÂ© version 4.</p><p>ITILÂ© is the world?s leading best practice framework for implementing IT Service Management. ITIL version 4 introduces IT Service Management through the lens of a Service Value System (SVS), which provides a holistic end-to-end view of how to successfully contribute to business value, and also how to leverage concepts from models such as Lean IT, Agile, DevOps and Organizational Change Management. This foundational course immerses you in the guiding principles, dimensions, and practices of ITILÂ© 4.  This course will earn you 21 PDUs. <br /><br /> <b>This class includes an exam voucher. </b></p></div><div id="course-pills-2"><h3>1 - ITIL 4 OVERVIEW</h3> <ul> <li>Introduction to ITIL</li> <li>Key Concepts of ITIL</li> </ul> <h3>2 - The ITIL Framework</h3> <ul> <li>The Four Dimensions of Service Management</li> <li>The ITIL Service Value System</li> </ul> <h3>3 - The ITIL Guiding Principles</h3> <ul> <li>Focus on Value</li> <li>Start Where You Are</li> <li>Progress Iteratively with Feedback</li> <li>Collaborate and Promote Visibility</li> <li>Think and Work Holistically</li> <li>Keep It Simple and Practical</li> <li>Optimize and Automate</li> </ul> <h3>4 - THE ITIL SERVICE VALUE SYSTEM (SVS)</h3> <ul> <li>Governance</li> <li>The Service Value Chain</li> <li>Continual Improvement</li> </ul> <h3>5 - Key ITIL Practices</h3> <ul> <li>Continual Improvement</li> <li>Service Level Management</li> <li>Change Control</li> <li>Incident Management</li> <li>Service Request Management</li> <li>Service Desk</li> <li>Problem Management</li> </ul> <h3>6 - Other ITIL Practices</h3> <ul> <li>General Management Practices</li> <li>Service Management Practices</li> <li>Technical Management Practices</li> </ul></div>

IT Service Management

ITIL

IT Certifications

IT (Information Technology)

International Trauma Life Support (ITLS)

Institute of Leadership & Management (ILM)

London

Actors Studio

Screen Acting Weekly with Showreel

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.</p>Overview<p>The DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.</p><p>The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</p></div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The industry standard course in UX research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who is it for?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">UX professionals Aspiring UX researchers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 hours per week</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Format</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced with live support and mentoring</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Why take this user research course:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A comprehensive, in-depth curriculum</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section></section></section><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the role of a UX researcher. Explore the types, methods and ethics of research.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Planning the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to build a research plan, collaborate with stakeholders, recruit participants and manage data.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Fundamental user research skills</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Master the core skills of interviewing and usability testing. Learn how to moderate and take notes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expanding your toolkit</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Analysing qualitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Quantitative research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn to design, conduct and analyse online surveys, A/B tests and more.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicating the research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to report and present your findings with confidence.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for user research</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Explore how AI tools can assist researchers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Portfolio project</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Build a professional portfolio to showcase your research expertise.</p>

User Research

Professional Certificate in User Research

<p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Build a rewarding career in content design</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Build a rewarding career in content design with a globally recognised, industry-approved qualification. Get the mindset, the confidence and the skills that will help you stand out in a rapidly growing industry.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Why take this course:</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Be in demand. Certified qualifications will help you stand out in a fast-growing industry</li><li fr-original-style="" style="box-sizing: border-box;">Build a career with impact. Design content experiences that will influence users worldwide</li><li fr-original-style="" style="box-sizing: border-box;">Broaden your opportunities. Optimise your skills to get hired at leading companies</li><li fr-original-style="" style="box-sizing: border-box;">Get qualified. Earn a&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">university credit-rated certification</strong>&nbsp;approved by industry leaders</li><li fr-original-style="" style="box-sizing: border-box;">Gain the confidence you need to succeed. Our mentors, career advisors and student community will support you all the way</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(15, 21, 26); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">University credit-rated, industry-approved</strong></p><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Our content design course is credit-rated by Glasgow Caledonian University and has been reviewed and endorsed by leaders in the tech industry. It covers everything you need to become a certified content design professional.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study method</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Online, self-paced</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">10 weeks</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to content</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">12 months</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualification</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Professional Certificate in Content Design<br fr-original-style="" style="box-sizing: border-box;">Awarded by Scottish Qualifications Authority trading as SQA</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Additional info</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exam(s) / assessment(s) is included in price</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor is available to students</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In this Professional Certificate in Content Design course you will learn:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An introduction to content design.<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Understand what content design is and the role of a content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Principles of good content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn the core principles of content design and why it matters.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Voice, tone and style<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how voice, tone, and style can create a cohesive product experience.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understanding your users<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Uncover your audience&#39;s goals and content needs.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Writing for interfaces<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn to write microcopy for buttons, notifications and other UI elements.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The product mindset<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Develop a product mindset by learning about product design systems and tools.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testing content<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to test, evaluate and improve your content.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">AI for content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to use AI tools to become a more effective content designer.</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Working in content design<br fr-original-style="" style="box-sizing: border-box;"></strong></strong>Learn how to be the content champion within your organisation.</li></ul><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Support at every step</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">From day one, you&rsquo;ll be part of a lively community of tutors, mentors and fellow students that support each other along the way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student Success team</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our friendly and responsive team will help you stay on track and keep you accountable.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course mentor</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Your course mentor is an expert content designer who brings years of practical insight.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Student community</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Collaborate, share tips and build connections on our lively student Slack channels.</p></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Writers and journalists who want to enhance their skills for the digital world</li><li fr-original-style="" style="box-sizing: border-box;">UX and UI designers who want to become more rounded professionals</li><li fr-original-style="" style="box-sizing: border-box;">Content designers looking for a formal qualification that validates their expertise</li><li fr-original-style="" style="box-sizing: border-box;">Digital marketers who need content design skills to succeed in their roles</li><li fr-original-style="" style="box-sizing: border-box;">Anybody with a writing, content or design background looking for a creative tech job</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Background</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You don&rsquo;t need experience in design or technology to enrol in our courses. To get the most value from this course, you will need some experience in writing and a genuine interest in words and language.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Commitment</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You do need to be motivated and committed. We set a high bar. Studying for one of our professional qualifications requires a certain amount of time, energy and focus.</p><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">English language</strong><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">To take this course, you should be fluent in verbal and written English. If English is not your first language, you should have a proficiency of C1 as defined by the CEFRL (Common European Framework of Reference for Languages).</p></section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><br fr-original-style="" style="box-sizing: border-box;"></section>

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