KEMP CENTER

Massage Therapist Course

General Admission

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<h2 fr-original-style="" style="box-sizing: border-box;">Overview
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling Training for Counsellors</span></strong> will deepen your understanding on this topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Counselling Training for Counsellors</strong> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span></span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">How will I get my certificate?</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Who is This course for?</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling Training for Counsellors</span></strong>. It is available to all students, of all academic backgrounds.</p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Our </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling Training for Counsellors</span></strong> is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Career Path</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Open doors of opportunities</li><li fr-original-style="" style="box-sizing: border-box;">Increase your adaptability</li><li fr-original-style="" style="box-sizing: border-box;">Keep you relevant</li><li fr-original-style="" style="box-sizing: border-box;">Boost confidence</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And much more!</p></div>
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</div> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 sections &bull; 15 lectures &bull; 00:54:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Introduction to Counseling: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Opening a Session: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Rapport-Building: 00:09:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Silence in Counselling: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Reflection: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Paraphrasing: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Focusing: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Assessment: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Appropriate Questioning: 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Skill of Confrontation: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Idiosyncratic Empathy: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Immediacy: 00:07:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;The Skill of Simile and Metaphor: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Counseling Process- from Fixity to Fluidity: 00:04:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Resource - Counselling Training for Counsellors: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Psychology Counselling

Counselling Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Life Coach Training

Counselling

Christian Counselling

Counselling Training for Counsellors

Study Plex

Life Coach

Harpenden

<p>The Sales Accelerator programme is a fresh approach to improving business development productivity. It focuses on identifying and using a series of business productivity metrics in order to build a clear action plan for improving sales results - typically within 90 days. The metrics are grouped under three headings:</p><p>The basic principle is that a small improvement in each area can lead to a significant increase in sales results and productivity. And the object of the programme is to show how best to achieve that.</p><p>The programme therefore looks at each of these three areas in turn, spending a day on each.</p><p>Suitable for any and all businesses and all levels of experience and expertise, this is a remarkably practical and hands-on programme. During the workshop, participants discuss, review and apply many proven sales and marketing techniques and personal selling ideas. The goal is to generate and commit to changes and actions that can lead to a 10-30% increase in the next three to six months.</p><p>There's also a consultancy option, rather than the workshop-based programme. See below for details.</p><section>
                    <h3>Day one - Activity</h3>Key objective<p>This first module introduces the Sales Accelerator model. The goal here is to show participants how to increase their pro-active activity levels by around 10%. It covers all aspects of creating new business opportunities, from existing customers and non-customers alike, and is linked to personal activity improvement goals.</p><p>Main elements</p><ul><li>Improve the productivity, accuracy and effectiveness of your business approach by using new and unique models and techniques.</li><li>Different methods of creating and generating new business opportunities in the short, medium and long term. This includes sourcing new business, up-selling, cross-selling, warm calling and gaining referrals.</li><li>Using organised persistence to track and build new customer revenue.</li><li>Managing your sales time effectively.</li></ul><p>Key learning points</p><ul><li>Sales productivity - understand the dynamics of increasing the combination of activity levels, deal value and conversion rate of proposals/quotations to orders and implement an improvement plan.</li><li>Sales goal setting: setting business development objectives for quantity and quality - plus tips and tricks of top performers.</li><li>Maintain a peak activity level, on a consistent basis using 'organised persistence' and structured business development tracking methodology.</li><li>How to prioritise opportunities and manage your time when sourcing new business.</li><li>Identify potential new customers - and particularly the decision-makers and influencers - with greater accuracy.</li><li>Make outbound business or appointment calls with improved confidence, control and results.</li></ul> <h3>Day two - Value</h3>Key objective<p>To be able to better anticipate, identify, create, and develop business opportunities using a customer / client-focused communication-based business model and consultative skills.</p><p>Main elements</p><ul><li>How to develop sales more effectively from new and existing customers; and managing the first appointment with a new customer.</li><li>Use structured and assertive drawing-out skills to identify, develop and formalise business opportunities and to gain commitment.</li><li>How to better position your company and your products and services against your main competitors.</li><li>Create and deliver persuasive business messages based on specific need areas, criteria and value.</li></ul><p>Key learning points</p><ul><li>Advanced consultative selling - use a variety of structured and advanced questioning techniques to confidently and efficiently uncover opportunities, need areas and business criteria - confidently and efficiently.</li><li>Involve the customer/client at all times, and to a far greater degree, and keep better control of business development process.</li><li>Value message - differentiate your solutions clearly and accurately with customer/client-matched value statements.</li><li>Presenting the <em>right </em>USPs, features and benefits and making them relevant and real to the customer.</li></ul><p>Qualification and reading buying signals.</p> <h3>Day three (held around four weeks after the first module) - Conversion</h3>Key objective<p>This module looks at how to improve the final qualification, progression and conversion of opportunities in your sales pipeline. Also includes price negotiation, overcoming objections and obstacles to gaining agreement. The module begins with a learning review, sharing participants' experiences over the last four weeks in applying the new techniques and skills acquired during the first two modules. This is an opportunity to revisit particularly challenging areas as well as to share and celebrate successes.</p><p>Main elements</p><ul><li>Structuring and preparing for negotiating a deal and knowing when and how to move into the 'end-game' mode.</li><li>Anticipate and answer customer objections and questions more confidently.</li><li>Build more credibility and proof into your business process to reduce 'buyer's remorse' and speed-up decision-making.</li><li>Being more assertive and developing better instincts and strategic thinking in progressing quotations and proposals.</li></ul><p>Key learning points</p><ul><li>Smart ways to position price, emphasise value and be a strong player without being the cheapest.</li><li>Becoming more assertive in closing deals, and the importance of organised follow-up on the telephone.</li><li>Qualify pipeline opportunities with more accuracy, using a proven check-list.</li><li>Use an 'option generator' to simplify complex proposals, increase business value and close business faster.</li><li>Writing more effective sales proposal documents and quotations.</li><li>How best to draw-out, understand, isolate and answer customer objections, negotiate points and concerns.</li><li>Practical methods of asking for agreement and closing a sale</li></ul> 


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The In House Training Company

ACCA Strategic Business Leader (SBL)

Coaching & Consulting Business

Business Development

Sales Management

Business Development Manager

Business Accelerator

The Sales Accelerator (In-House)

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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">This comprehensive course on </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling for Child and Adolescents</span></strong> will deepen your understanding on this topic.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">After successful completion of this course you can acquire the required skills in this sector. This </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Counselling for Child and Adolescents</strong> comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">So enrol in this course today to fast track your career ladder.</span></span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">How will I get my certificate?</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.</span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Who is This course for?</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no experience or previous qualifications required for enrolment on this </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling for Child and Adolescents</span></strong>. It is available to all students, of all academic backgrounds.</p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Our </span><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Counselling for Child and Adolescents</span></strong> is fully compatible with PC&#39;s, Mac&#39;s, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">There is no time limit for completing this course, it can be studied in your own time at your own pace.</span></span></p></div>
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<h2 fr-original-style="" style="box-sizing: border-box;">Career Path</h2></div>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span fr-original-style="" style="box-sizing: border-box;">Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to-</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Open doors of opportunities</li><li fr-original-style="" style="box-sizing: border-box;">Increase your adaptability</li><li fr-original-style="" style="box-sizing: border-box;">Keep you relevant</li><li fr-original-style="" style="box-sizing: border-box;">Boost confidence</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">And much more!</p></div>
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</div> <h3 fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h3><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">3 sections &bull; 20 lectures &bull; 01:08:00 total length</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Introduction to Counselling: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Introduction to Child Psychology: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Cognitive Development: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Socio-Emotional Development: 00:07:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Socio-cultural factors in a child&#39;s development: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Child therapy and counselling - General Guidelines: 00:01:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Opening a Session: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Rapport-Building: 00:09:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Reflection: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Paraphrasing: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Focusing: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Assessment: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Appropriate Questioning: 00:05:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Counselling Process: 00:04:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Behavioral Problems in Children: 00:03:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Bullying and Child Abuse: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Stress: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Separation: 00:02:00</p></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Depression: 00:03:00</p></div></div></div></div></div><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&bull;Resource - Counselling for Child and Adolescents: 00:00:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Child Counselling

Counselling for Child and Adolescents

<div> <div>     </div> <div>  <div> <div> <h3><strong>Highlights of the Course</strong></h3> <ul> <li><strong>Course Type:</strong> Online Learning</li> <li><strong>Duration:</strong> 2 Hours</li> <li><strong>Tutor Support:</strong> Tutor support is included</li> <li><strong>Customer Support:</strong> 24/7 customer support is available</li> <li><strong>Quality Training:</strong> The course is designed by an industry expert</li> <li><strong>Recognised Credential:</strong> Recognised and Valuable Certification</li> <li><strong>Completion Certificate:</strong> Free Course Completion Certificate Included</li> <li><strong>Instalment:</strong> 3 Installment Plan on checkout</li> </ul> </div> </div> <div> <div> <hr /> <h3><strong>What you will learn from this course?</strong></h3> <ul> <li>Gain comprehensive knowledge about motivation</li> <li>Understand the core competencies and principles of motivation</li> <li>Explore the various areas of motivation</li> <li>Know how to apply the skills you acquired from this course in a real-life context</li> <li>Become a confident and expert professional</li> </ul> </div> </div> <hr /> <div> <div> <div> <h3><strong>Motivation for College &amp; University Students Program Online Course</strong></h3> <p>Master the skills you need to propel your career forward in motivation. This course will equip you with the essential knowledge and skillset that will make you a confident professional and take your career to the next level. This comprehensive motivation for college &amp; university students<b> </b>course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this motivation for college &amp; university students course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career.</p> <p>This motivation for college &amp; university students course is endorsed by the <strong>Quality Licence Scheme</strong> for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <p>This comprehensive course will teach you the theory of effective motivation practice and equip you with the essential skills, confidence and competence to assist you in the motivation industry. You'll gain a solid understanding of the core competencies required to drive a successful career in motivation. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for professional or for people who are aspiring to specialise in motivation. This motivation for college &amp; university students course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification.</p> <p>Enrol in this motivation for college &amp; university students course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates.</p> </div> <div> <h3><strong>Who is this Course for?</strong></h3> <p>This comprehensive motivation for college &amp; university students course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this motivation can also take this course.</p> <p>Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector.</p> </div> <div> <h3><strong>Entry Requirements</strong></h3> <p>This motivation for college &amp; university students course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection.</p> </div> <div> <h3><strong>Assessment</strong></h3> <p>This motivation for college &amp; university students course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> </div> <div> <h3><strong>Advance Your Career</strong></h3> <p>This motivation for college &amp; university students<b> </b>course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume.</p> </div> </div> </div> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Introduction</td> </tr> <tr> <td><i></i></td> <td> Introduction </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> What is Motivation </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> The Laws of Movement </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Types of Motivation </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Big Questions Related to Motivation - Part 1 </td> <td> </td> <td><span><i></i> 00:07:00</span></td> </tr> <tr> <td><i></i></td> <td> Big Questions Related to Motivation - Part 2 </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 1 - Understand Motivation </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 2 - Autonomy </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 3 - Give Yourself Choices </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 4 - Create Meaningful Experiences </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 5 - Set Realistic Expectations </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 6 - Practice Goal Setting </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 7 - Publicize Your Goals </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 8 - Know Your Strength </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 9 - Remember Your Achievements </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 10 - Celebrate Your Achievements </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 11 -Do Something Small </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 12 - Incentivize Yourself </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 13 - Learning Through Repetition </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 14 - Do the Hardest Task First </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 15 - Seating Arrangements </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 16 - Change Your Scenery </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 17 - Get Rid of Distractions </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 18 - Display Your Work </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 19 - Relevant Learning Content </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 20 - Fun Learning Content </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 21 - Interesting Learning Content </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 22 - Create a Study Routine </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 23 - Utilize Social Media </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 24 - Scaffolding Techniques </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 25 - Preferred Learning Style </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 26 - Self-Questioning </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 27 - Embrace Change </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 28 - Be Grateful </td> <td> </td> <td><span><i></i> 00:05:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 29 - Be Patient </td> <td> </td> <td><span><i></i> 00:04:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 30 - Be Enthusiastic </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 31 - Manage Your Anxiety </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 32 - Track Your Progress </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 33 - Verbalize Your Intention </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 34 - Accountability </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 35 - Writing Frames </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 36 - Mind Mapping </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 37 - Pomodoro Technique </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 38 - Audio Books </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 39 - Assistive Technology </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 40 - Mnemonic Strategies </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 41 - Touch Type </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 42 - Structured Procrastination </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 43 - Working Memory </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 44 - Graphic Organizers </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 45 - Organizational Skills </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 46 - Time Management </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 47 - Study Skills </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 48 - Executive Function </td> <td> </td> <td><span><i></i> 00:02:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 49 - Ask for Help </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Idea 50 - Motivated All the Time? </td> <td> </td> <td><span><i></i> 00:03:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Motivation for College & University Students Program Online

<p>These virtual sessions focus on how to manage performance on a continual basis throughout the year. They cover the importance of setting clear objectives in partnership with employees, how to measure performance and how to ensure appraisals / performance development reviews (PDRs) add value. The sessions emphasise the benefits of holding regular performance conversations, giving effective feedback and nipping performance issues in the bud.</p>
<p>Recognising that there is a wide spectrum of individual performance, we also look at how to manage high performers, poor performers and the majority of performers in the middle, as well as how to deal with other challenging performance issues.</p>
<h4>Each session has a main focus:</h4>
<ul>
<li>Webinar 1: Objective-setting</li>
<li>Webinar 2: PDRs</li>
<li>Webinar 3: Performance conversations</li>
<li>Webinar 4: Performance management skills</li>
</ul><ul><li>UNDERSTAND THE BENEFITS OF MANAGING PERFORMANCE ON A CONTINUOUS BASIS</li><li>BE ABLE TO SET SMARTS OBJECTIVES</li><li>KNOW HOW TO MEASURE AND ASSESS PERFORMANCE FAIRLY AND CONSISTENTLY</li><li>UNDERSTAND THE IMPORTANCE OF WORKING IN PARTNERSHIP WITH EMPLOYEES</li><li>KNOW HOW TO PREPARE FOR AND CONDUCT EFFECTIVE PDRS AND 1:1S</li><li>MANAGE A RANGE OF PERFORMANCE LEVELS AND CHALLENGING SITUATIONS</li><li>HAVE BUILT ESSENTIAL SKILLS, INCLUDING EFFECTIVE COMMUNICATION SKILLS</li><li>KNOW THE BENEFITS OF USING A COACHING APPROACH AND HOW TO GIVE AND RECEIVE HIGH QUALITY FEEDBACK</li></ul><section>
                    <h3>Session One</h3><h4>1. Welcome, agenda, overview</h4><ul><li>Objectives and agenda</li></ul><h4>2. Performance management</h4><ul><li>Performance management as a continuous process</li><li>Key elements throughout the year (linked to your organisation's approach)</li><li>Benefits of a robust and structured approach</li><li>Ownership, roles and responsibilities</li><li>Working in partnership with employees</li></ul><h4>3. Creating a great year</h4><ul><li>Balancing business expectations and employee needs / wants</li><li>The process and approach in your organisation</li></ul><h4>4. Understanding objectives</h4><ul><li>Goals and objectives</li><li>The bigger picture</li><li>Benefits and challenges in setting objectives</li><li>Behavioural objectives and link to values</li></ul><h4>5. Making objectives SMARTS</h4><ul><li>Understanding SMARTS</li><li>Exercise: Are these objectives SMARTS?</li><li>Guidance on how to make objectives truly SMARTS</li><li>Practical exercise: application to real objectives</li></ul><h4>6. Open forum</h4><ul><li>Questions and challenges</li></ul><h4>7. Action plans and next steps</h4><h3>Session Two</h3><h4>1. Welcome, agenda, overview</h4><ul><li>Objectives and agenda</li></ul><h4>2. Measuring and assessing performance</h4><ul><li>Revisiting clarity of expectations and SMARTS objectives</li><li>Measuring performance objectively and fairly</li><li>Evidencing task-based performance</li><li>Evidencing behaviours and demonstration of values</li></ul><h4>3. PDRs</h4><ul><li>Purpose, benefits and what happens in practice</li><li>The process in your organisation</li><li>Whose PDR is it? Ensuring employee engagement</li><li>Measures of success for the PDR</li><li>Best practice tips</li></ul><h4>4. Preparation</h4><ul><li>Preparation - manager and employee</li><li>The importance of mind-set</li></ul><h4>5. Conducting a PDR</h4><ul><li>Structuring the PDR</li><li>Looking back at performance</li><li>Agreeing expectations</li><li>Future aspirations</li><li>Career and development conversations</li><li>Mid- and year-end reviews</li><li>Documentation and follow-up</li></ul><h4>6. Open form</h4><ul><li>Questions and challenges</li></ul><h4>7. Action plans and next steps</h4><h3>Session Three</h3><h4>1. Welcome, agenda, overview</h4><ul><li>Objectives and agenda</li></ul><h4>2. Performance conversations</h4><ul><li>Purpose and benefits of regular performance conversations</li><li>Separating these conversations from other 1:1s</li><li>Everyday opportunities to focus on performance</li></ul><h4>3. Best practice</h4><ul><li>Shared experience and guidance on best practice</li><li>A partnership approach</li><li>Tips on overcoming challenges, eg, time, ownership and engagement, etc</li></ul><h4>4. Planning for the conversation</h4><ul><li>Manager</li><li>Employee</li></ul><h4>5. The conversation</h4><ul><li>An effective structure</li><li>Style and approach</li><li>Documentation and follow-up</li><li>Exercise: Assessing effectiveness of your conversations</li></ul><h4>6. Managing performance</h4><ul><li>Managing different levels of performance</li><li>Tailoring your approach</li><li>Resources and support</li><li>Exercise: Scenarios</li></ul><h4>7. Open forum</h4><ul><li>Questions and challenges</li></ul><h4>8. Action plans and next steps</h4><h3>Session Four</h3><h4>1. Welcome, agenda, overview</h4><ul><li>Objectives and agenda</li></ul><h4>2. The context</h4><ul><li>The performance management cycle</li><li>Formal elements and other performance conversations</li></ul><h4>3. Key skills</h4><ul><li>Keys skills relevant to all performance conversations</li><li>Exercise: A checklist and self-assessment - strengths and development areas</li></ul><h4>4. Rapport and trust</h4><ul><li>The relationship between manager and employee</li><li>Creating rapport and building trust</li><li>Exercise: The trust equation</li></ul><h4>5. Key communication skills</h4><ul><li>The communication process</li><li>Managing inferences and assumptions</li><li>Effective questioning and active listening skills</li></ul><h4>6. A coaching approach</h4><ul><li>The push-pull continuum</li><li>Understanding your preferred style</li><li>Benefits of a coaching approach and when to coach</li><li>Spotting opportunities to coach</li><li>Exercise: Using coaching skills in bite-sized conversations</li></ul><h4>7. Feedback</h4><ul><li>Positive feedback v praise and constructive feedback v criticism</li><li>Principles of feedback and how to structure feedback</li><li>Exercise: preparing and delivering feedback</li><li>Receiving feedback well</li></ul><h4>8. Open forum</h4><ul><li>Application of skills in scenarios relevant to group</li><li>Questions and challenges</li></ul><h4>9. Action plans and next steps</h4>


                </section>

Maximum Performance

Performance Management

<p>Generating new leads and new business can be both time-consuming and frustrating.</p><p>It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate.</p><p>But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful?</p><p>This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline.</p>This course will help participants:<ul><li>Develop a clear and consistent process for new business development and lead-generation</li><li>Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service'</li><li>Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals</li><li>Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach</li><li>Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities</li><li>Develop an engaging telephone voice and manner - and a 'networking personality'</li><li>Qualify potential opportunities with more accuracy on a consistent basis</li><li>Prioritise opportunities and manage their time when sourcing new business</li><li>Discover online sources of leads, contacts and referrals</li><li>Overcome psychological blocks to cold or warm calling - theirs and the client's</li><li>Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy</li><li>Make outbound sales or appointment calls with improved confidence, control and results</li><li>Improve the conversion of calls to appointments by using more effective questions and sales messages</li><li>Get past gatekeepers and assistants more effectively</li><li>Make the most of your CRM software and systems</li></ul><section>
                    <h3>1 Online marketing - what works!</h3><ul><li>Workshop overview and learning objectives</li><li>Choosing your social media channels</li><li>LinkedIn for sales and marketing</li><li>Designing and implementing an effective new business email campaign online</li><li>Creating a lead-generation strategy online - with case studies</li><li>Avoiding common mistakes in social media marketing</li><li>Case study: 'Best practice in social media sales and marketing'</li><li>Using blogs and video-based marketing (eg, YouTube)</li><li>New trends and how to keep your finger on the 'social media' pulse</li><li>Twenty essential websites and online marketing tools</li></ul> <h3>2 Making appointments by telephone</h3><ul><li>Planning the call, telephone techniques, integrating with email and online marketing</li><li>Developing a clear and consistent process to appointment-making</li><li>Setting and achieving the right level of telephone activity to achieve your appointment goals</li><li>Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach</li><li>Overcoming the most common 'put-offs' to seeing or engaging with you</li><li>Overcoming psychological blocks to cold or warm calling - yours and the client's</li><li>Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy</li><li>Making outbound sales or appointment calls with improved confidence, control and results</li><li>Improving conversion of calls to appointments by using more effective questions and sales messages</li><li>The five keys to developing an engaging telephone voice and approaching manner</li></ul> <h3>3 Power networking</h3><ul><li>Strategies for networking and B2B referral-based marketing</li><li>The importance, and different types, of networking</li><li>How to work a room - preparation and strategy</li><li>Communication dynamics in networking - the power of the listening networker</li><li>Assumptions when networking</li><li>Business networking etiquette</li><li>Making connections, asking for cards, contact details and referrals, gaining follow-up commitments</li><li>Building relationships - follow-up and follow-through</li></ul> <h3>4 Developing new leads</h3><ul><li>Strategies for first-time sales calls</li><li>Gaining rapport and opening first-time and new business sales calls effectively</li><li>Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences</li><li>Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal</li><li>Value message - differentiate your solutions clearly and accurately, with tailored value statements</li><li>Presenting the right initial USPs, features and benefits and making them relevant and real to the customer</li><li>Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price</li><li>Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call</li></ul> <h3>5 Organised persistence - CRM and prospect-tracking</h3><ul><li>Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management</li><li>Maintaining a good database for maximising new business ROI</li><li>Developing a contact strategy with different types and levels of contact</li><li>Analysing your contact base using state-of-the-art software and tools</li><li>Making the most of your CRM systems and solutions</li><li>Understanding that your attitude makes a difference when sourcing new business</li><li>Setting SMART objectives for new business development and lead-generation</li><li>Practical exercise - setting personal development and business goals</li><li>Time management tips to improve daily productivity</li><li>New business pipeline management strategies for peak sales performance</li></ul> <h3>6 Workshop summary and close</h3><ul><li>Practical exercise - developing your new business action plan</li><li>Review and feedback</li></ul> 


                </section>

Online Course Marketing

Business Case Development

Lead Generation

New business and lead generation (In-House)

<p>The 'golden rule' of negotiation is simple - don't!</p><p>But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms.</p><p>Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it.</p><p>Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement?</p><p>This programme will help them master the six fundamentals of closing better business:</p><p>Manage all these elements well and you will win more business, more profitably.</p>This course will help participants:<ul><li>Negotiate from a position of partnership, not competition</li><li>Deal more effectively and profitably with price objections</li><li>Identify and practise successful sales negotiating skills</li><li>Identify strengths and weaknesses as a sales negotiator</li><li>Understand different types of buyer behaviour</li><li>Learn to recognise negotiating tactics and stances</li><li>Apply a new and proven structure to their business negotiations</li><li>Identify and adapt for different behavioural styles</li><li>Be alert to unconscious (non-verbal) communication</li><li>Prepare and present a proposal at a final business negotiation stage</li><li>Project confidence and exercise assertiveness in all sales negotiations</li></ul><section>
                    <h3>1 Planning for successful business negotiations</h3>This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved.<p><em>Session highlights:</em></p><ul><li>What kind of a negotiator are you?</li><li>Negotiation skills self-assessment and best practice</li><li>How to establish roles and responsibilities for both parties</li><li>How to identify and set objectives for both buyer and seller</li><li>How to research and establish the other person's position (business negotiation stance)</li></ul> <h3>2 How to structure your negotiations</h3>This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'.<p><em>Session highlights:</em></p><ul><li>Learn and apply a formal structure to use when negotiating</li><li>How to establish short- and longer-term objectives and opportunities</li><li>How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations</li><li>Understanding of basic legal and organisational requirements</li></ul> <h3>3 Verbal negotiation skills</h3>This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present.<p><em>Session highlights:</em></p><ul><li>How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills</li><li>How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions</li><li>How best to propose and suggest ideas, using drawing-out skills</li></ul> <h3>4 Non-verbal negotiation skills</h3>This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way.<p><em>Session highlights:</em></p><ul><li>Gaining rapport and influencing unconsciously</li><li>Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result</li><li>Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals)</li><li>Recognising that business negotiations are precisely structured and agreements gained incrementally</li></ul> <h3>5 Proposing and 'packaging'</h3>This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer.<p><em>Session highlights:</em></p><ul><li>How to identify the key variables that can be negotiated</li><li>The power and use of 'authority' within your negotiations</li><li>How to structure and present your proposal, ideas or quotation to best effect</li><li>The importance of when and how to identify and influence buyer's objections</li></ul> <h3>6 Dealing with price</h3>This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential.<p><em>Session highlights:</em></p><ul><li>The three reasons that people will pay your asking price</li><li>How to set price in a competitive market</li><li>The key differences between selling and negotiating</li><li>Ten ways to present price more effectively and persuasively</li></ul> <h3>7 Getting to 'Yes': tactics and strategies</h3>There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations.<p><em>Session highlights:</em></p><ul><li>How to negotiate price and reduce discounting early in the process</li><li>How to recognise negotiating tactics and strategies in your customer or supplier</li><li>Key strategies, techniques and tactics to use in negotiation</li><li>The importance of follow-through and watching the details</li><li>How to deal with stalled business negotiations or competitor 'lock-out'</li></ul> <h3>8 Case studies and review</h3>This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session.<p><em>Session highlights:</em></p><ul><li>Case studies</li><li>Question and answer</li><li>Planning worksheet</li><li>Negotiation 'toolkit' and check-list</li></ul> <h3>9 Personal action plans</h3><em>Session highlights:</em><ul><li>Identify the most important personal learning points from the programme</li><li>Highlight specific actions and goals</li><li>Flag topics for future personal development and improvement</li></ul> 


                </section>

Negotiation Skills

Meeting Skills

Business Communication Skills

Negotiation

Presentation Skills

Advanced sales negotiation skills (In-House)

Bardsey

Leeds

Nottingham

Reading

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I&#39;d only put my thoughts, side, opinion or words across better"?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you&#39;ll learn and practice negotiation, assertiveness and influencing techniques.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Syllabus</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module One</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">An Introduction to Negotiation</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Assessment of your current sales and negotiation strengths and improvement areas</li><li fr-original-style="" style="box-sizing: border-box;">What is negotiation?</li><li fr-original-style="" style="box-sizing: border-box;">Identifying objectives and all factors affecting negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The negotiation model - the four stages</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Two</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Preparation Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The significance of preparation and why we need to prepare</li><li fr-original-style="" style="box-sizing: border-box;">What do you need to prepare?</li><li fr-original-style="" style="box-sizing: border-box;">Preparing a set of objectives: yours and theirs</li><li fr-original-style="" style="box-sizing: border-box;">Understanding constants and variables</li><li fr-original-style="" style="box-sizing: border-box;">Researching the other party</li><li fr-original-style="" style="box-sizing: border-box;">Creating a "win-win" situation</li><li fr-original-style="" style="box-sizing: border-box;">Preparing yourself for possible set-backs and objections</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Three</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Discussion Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The importance of rapport building</li><li fr-original-style="" style="box-sizing: border-box;">Opening the negotiation</li><li fr-original-style="" style="box-sizing: border-box;">The power of effective questioning techniques</li><li fr-original-style="" style="box-sizing: border-box;">Improving your listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Controlling emotions</li><li fr-original-style="" style="box-sizing: border-box;">Spotting the signs - non-verbal communication and voice clues</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Four</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Proposing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Stating your opening position</li><li fr-original-style="" style="box-sizing: border-box;">Responding to offers</li><li fr-original-style="" style="box-sizing: border-box;">How to deal effectively with adjournments</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module Five</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Bargaining and Closing Stage</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Making concessions - the techniques</li><li fr-original-style="" style="box-sizing: border-box;">Adopting key bargaining skills</li><li fr-original-style="" style="box-sizing: border-box;">Dealing with objections and underhand tactics</li><li fr-original-style="" style="box-sizing: border-box;">Closing techniques</li><li fr-original-style="" style="box-sizing: border-box;">Confirming the agreement</li><li fr-original-style="" style="box-sizing: border-box;">Creating long term, lasting commitment</li></ul><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(125, 125, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(125, 125, 125);"><h3 style="color: rgb(17, 86, 166); box-sizing: border-box;" fr-original-style=" color: rgb(17, 86, 166);">Scheduled Courses</h3></div><section style="color: rgb(125, 125, 125); box-sizing: border-box;" fr-original-style=" color: rgb(125, 125, 125);"><p align="justify" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.</p></section></div>

Dickson Training Ltd

Effective Negotiation Skills Course

ILM Level 3 Award in Leadership and Management

Online Course

Classroom Course

Birmingham

<p><strong>Background</strong></p>
<p>Research suggests that teachers ask between 300 and 400 questions a day. Imagine that &ndash; it comes to roughly 2 questions every minute! That is a lot of questions. But there is something more important than the number of questions we ask, it is why we ask those questions, what type of questions we ask, how we ask those questions and the quality of feedback we give to pupils. When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.</p>
<p>&nbsp;</p>
<p><strong>Who is this course for?</strong></p>
<p>Teachers, trainee teachers, teaching assistanst, learning support assistanst</p>
<p>&nbsp;</p>
<p><strong>What will be covered? </strong></p>
<ul>
<li>our brains and the types of questions we ask</li>
<li>how questions are used in classrooms</li>
<li>practical strategies to make questioning more effective</li>
<li>questioning to assess, stretch and challenge</li>
</ul>

Marell Consulting Limited

When used effectively, questioning is a useful teaching and learning strategy. During this workshop we will discuss how questioning can be used effectively to assess, challenge and stretch pupils progress.

Effective Questioning

This does not include the cost of travel which will be charged at £0.45 per mile for return travel to your school from our offices in Birmingham. 

Group fee for up to 20 people

<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They often say, &ldquo;Fake it until you make it.&rdquo; But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Join this webinar to gather some useful tips that will help you create meaningful connections.</p>

Bayfield Training

They often say, “Fake it until you make it.” But is this advice truly effective? Many of us have experienced the discomfort of being that person standing alone in the corner of a networking event, holding a cup of coffee, grappling with anxiety, and wondering how to break into a group conversation, all while questioning whether we are interesting enough to be heard.

In this webinar, we will address the concept of Networking Anxiety and how to overcome negative beliefs and mindsets and we will also discuss key techniques to boost your confidence. Finally, we will explore how to develop effective networking skills such as starting conversations, active listening, and making memorable impressions.

Join this webinar to gather some useful tips that will help you create meaningful connections.

Free Webinar | Demystifying Networking: Strategies for Overcoming Networking Anxiety

<div>
	<h3><strong>Description</strong></h3>
<p><span>Learn the necessary skills for becoming an excellent orator with the <strong>Communication Course: Questioning and Listening</strong> course.</span></p>
<p><span>Communication plays a vital part in every sphere of your life. Whether you need a pass a job interview or need to request something from a person, appropriate language use is a must. The course is designed to enhance your communication skills.  The course starts by explaining the term 'questioning' and explains the reasons for asking a question. As the course lesson proceeds, you will understand the main body language cues, and signs while questioning. The role of emotional intelligence and the use of body languages at the time of questioning will also be discussed in the course. </span></p>
<p><span>Apart from these, the course illustrates 12 different types of questions along with the pros and cons, examples, and interpersonal implications of these questions. The active listening skills and the strategies of becoming a sound listener will also be explored in the course. Upon completion, you will able to respond appropriately to possible questions.</span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Communication Course: Questioning and Listening</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Communication Course: Questioning and Listening</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assessment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Communication Course: Questioning and Listening</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Listening Skills

Listening & Speaking

Professional Skills Course (PSC)

Interviewing Skills

Communication Course: Questioning and Listening

<p style="font-size: 16px; color: rgb(255, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 16px; color:#FF0000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">STOP Press: New Website promotion: RRP &pound;69, Offer price just &pound;12.99!</strong>
<br fr-original-style="" style="box-sizing: border-box;"> (Limited period only.)</p>

<p style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">As with all ZandaX courses, you can return to re-run, review and revise as often as you like!</em></strong><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">(12 month unlimited single user license)</em></p><p style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Objectives:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">After taking this course, you&#39;ll be able to:</p>
<li fr-original-style="" style="box-sizing: border-box;">Ask the right questions to discover what people think
</li>
<li fr-original-style="" style="box-sizing: border-box;">Use the Funnel to direct conversations to a satisfactory end point
</li>
<li fr-original-style="" style="box-sizing: border-box;">Apply the Five Levels of Listening to how you listen to others
</li>
<li fr-original-style="" style="box-sizing: border-box;">Listen actively during every conversation that&#39;s important to you
</li>
<li fr-original-style="" style="box-sizing: border-box;">Understand the basics of face-to-face communication
</li>
<li fr-original-style="" style="box-sizing: border-box;">Start off right when meeting people in person
</li>
<li fr-original-style="" style="box-sizing: border-box;">Set your own rules for success - and stick to them

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">


<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learn the Core Skills That Will Supercharge Your Communication</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Questioning, Listening and Face-to-Face Communication course has been developed for anyone who wants to improve their core communication skills. And the skills we cover here are probably the most important you&#39;ll ever need.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course will enable you to communicate clearly, confidently and effectively.</p>


<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
Anyone who wants to improve the core communication skills of questioning, listening and face to face communication, whether for themselves or for their staff, and for situations that cover work, home and friends.
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Pre-Course Requirements</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
All concepts and tools are explained simply and helpfully, so there are no pre-course requirements: all you need is a desire to improve the communication skills that everyone needs!
</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Career Path:</strong></p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Just think:</strong> how will you benefit when you know how to ask questions effectively, employ active listening and communicate effectively face-to-face?</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Learn how to get so much more from your communications when you employ the skills and knowledge we present in this course.</p>

<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">

<p style="font-size: 18px; color: var(--text); box-sizing: border-box;" fr-original-style="font-size: 18px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline:</strong></p>

</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Introduction &amp; Workbook Download
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Verbal Skills and Asking Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Open and Closed Questions
</li>
<li fr-original-style="" style="box-sizing: border-box;"> The Five Levels of Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Active Listening
</li>
<li fr-original-style="" style="box-sizing: border-box;"> About Face-to-Face Communication
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Starting Off Right
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Rules for Success
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Key Takeaways
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Module Test
</li>
<li fr-original-style="" style="box-sizing: border-box;"> Course Wrap Up
</li>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">[NOTE: An interactive workbook is provided to support your learning]</p>

ZandaX

Active Listening

Learn the vital core skills of questioning and listening skills, and face-to-face communication.
Includes Verbal Skills & Asking Questions, Open & Closed Questions, The Funnel, Active Listening, Face‐to‐Face Communication, Rules for Success

Questioning, Listening & Face-to Face Communication

Caerphilly

<p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:</p><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Build positive relationships and rapport with your learners</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Use a range of questioning techniques with your learners to have discussions about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Being able to use effective questioning techniques</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops active listening skills</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Maintain confidentiality and know how to make referrals</div></li></ul></div><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);"><br fr-original-style="" style="box-sizing: border-box;"></div></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-2);">Further Information</h2><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);">&bull; Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.</p><p style="color: rgb(75, 79, 88); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);">&bull; You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)</p></div><div style="color: var(--ast-global-color-5); box-sizing: border-box;" fr-original-style=" color: var(--ast-global-color-5);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h2 style="color: var(--ast-global-color-2); box-sizing: border-box;" id="isPasted" fr-original-style=" color: var(--ast-global-color-2);">Benefits</h2><div style="color: rgb(75, 79, 88); box-sizing: border-box;" fr-original-style=" color: rgb(75, 79, 88);"><div style="color: rgb(75, 79, 88); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(75, 79, 88);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Develops confidence in having conversations about wellbeing</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Can be used towards CPD hours</div></li><li fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(58, 58, 58); box-sizing: border-box;" fr-original-style=" color: rgb(58, 58, 58);">Network with colleagues to build positive and collaborative relationships</div></li></ul></div></div>

This workshop will builds the skills and confidence of tutors, trainers and assessors, to enable them to have conversations about mental health and wellbeing with their learners.
The course focuses on knowing how to better support your learners through effective communication will create an environment of trust and understanding. This course will enable you to:
Build positive relationships and rapport with your learners
Use a range of questioning techniques with your learners to have discussions about wellbeing
Being able to use effective questioning techniques
Develops active listening skills
Maintain confidentiality and know how to make referrals



Further Information
• Please ensure you have read our Terms and Conditions which include privacy, cancellation and course duration
• This course can be completed bilingually. Workshops are in English. Support and mentoring for assignments and practical units can be in Welsh.
• This course can take between 3 months and a year to complete. We work at a pace to suit you, and will encourage you to complete in a timely manner.
• You may be eligible for funding for this course. Please ask about this on application. (Funding is limited and eligibility criteria apply)



Benefits
Develops confidence in having conversations about wellbeing
Demonstrates commitment to learners, their learning, safety and wellbeing (Professional Standards)
Can be used towards CPD hours
Network with colleagues to build positive and collaborative relationships

Panda Education and Training Ltd

Mental Health Awareness

Health & Wellbeing

Using a range a communication techniques, be able to support your learner's mental health and wellbeing. 

Supporting your learners’ wellbeing: A communication toolkit

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				<p><span>Register on the Communication: The Ultimate Guide to Questioning &amp; Listening today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career.</span></p><p><span>The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials.</span></p><p><span>Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion.</span></p><p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones.</span></p><p><span>The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly!</span></p><h5><b>What You Get With The Communication: The Ultimate Guide to Questioning &amp; Listening course</b></h5><ul><li><span>Receive a e-certificate upon successful completion of the course</span></li><li><span>Get taught by experienced, professional instructors</span></li><li><span>Study at a time and pace that suits your learning style</span></li><li><span>Get instant feedback on assessments </span></li><li><span>24/7 help and advice via email or live chat</span></li><li><span>Get full tutor support on weekdays (Monday to Friday)</span></li></ul>					</div>
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				<div id="course-home"><div><p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p><p><span>You are taught through a combination of</span></p><ul><li><span>Video lessons</span></li><li><span>Online study materials</span></li></ul></div></div>					</div>
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		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p>					</div>
						</div>
				</div>
				<div>
				<div>
			<h2>Who Is This Course For:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Requirements:</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>The online training is open to all students and has no formal entry requirements. To study the Communication: The Ultimate Guide to Questioning &amp; Listening course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Creation

Trainers Course

Teaching Online

Communication: The Ultimate Guide to Questioning & Listening

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<p><span>Listening is a conscious activity which requires attention. Rather than waiting to speak, you need to listen attentively to fully understand the other person. Remember, there is no point in asking a question if you do not intend to listen carefully to the answer!</span></p>
<p><span>The Communication: The Ultimate Guide to Questioning &amp; Listening is designed to help you think about how you communicate verbally. The course includes information on the processes involved and the steps you can take to help ensure that verbal or spoken messages are received as intended. Through this course you will learn, examine and be able to apply; what questions are, what they can do and why we ask them. As well as examining and practicing active listening and common body language cues. In additional you will be able to recognize and respond to both positive and negative question responses.</span></p>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<h3><strong>What you'll learn</strong></h3>
<ul>
<li><span>Answer - 'what is questioning?'</span></li>
<li>Understands and can apply what questions can do</li>
<li>Unpick why we ask questions</li>
<li><span>Examine what active listening is</span></li>
<li><span>Undertake an active listening exercise</span></li>
<li><span>Appreciate the role of body language</span></li>
<li><span>Recognize the main body language cues and signs as they relate to questions &amp; answers</span></li>
<li><span>Use, understand and appreciate 12 question types</span></li>
<li><span>recognize, appreciate and use 12 different types of questions - including; the pros and cons, examples and interpersonal implications</span></li>
<li><span>Appreciate and respond appropriately to possible question responses</span></li>
<li><span>Appreciate the role of emotional intelligence</span></li>
<li><span>Download a series of 'Top Ten Questions'</span></li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<h3><strong>Requirements</strong></h3>
</div>
<div>
<div>
<div>
<div>
<div>
<ul>
<li>Some method of jotting down thoughts, notes and quiz answers</li>
<li>The 8th question type video (Socratic) has a supporting document</li>
</ul>
</div>
</div>
</div>
</div>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction to The Ultimate Guide to Questioning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Fundamentals - What &amp; Why</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is questioning?</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What can questions do?</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why do we ask questions?</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Active listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Are you listening?</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Active Listening Exercise</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Body language</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Body language</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The 12 Different Types of Questions</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the 12 question types</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Closed questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tag or tail questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Open questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Imagine questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Funnel questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Probing questions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recall &amp; process questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Socratic questions - 6 types</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Loaded questions</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Rhetorical questions</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic questions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">How can people respond to questions?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>8 possible question responses</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Summary</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Summary of Ultimate Guide To Questioning</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Course Certification</td>
				</tr>
				</tbody></table>

iStudy UK

Study Skills

<p>Understand the pull and push energy that are two forms of interpersonal power. Questions gain their power from pull energy, directing others to move with you. Understand when and how to use open-ended and close-ended questions. We will show you how to help buyers make decisions by taking a storyline approach using STeR questions.</p><h3>Learning Objectives</h3><p>Explain the persuasive power of questions, Implement two essential questioning techniques, Describe the benefits of STÄR questions that steer conversations to win-win outcomes</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Questioning Skills: Introduction to STÄR Questions

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">This short workshop introduces delegates to a new way of experiencing the learner review process, making it meaningful for the learner, employer and assessor.</em></strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The workshop will<br fr-original-style="" style="box-sizing: border-box;"></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explore the value of a meaningful review for learners&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Identify how to use intrinsic motivation to drive learners&#39; progress and engagement</li><li fr-original-style="" style="box-sizing: border-box;">Identify the value of the reflection process and how to use this in the review narrative &nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Explore questioning techniques </li><li fr-original-style="" style="box-sizing: border-box;">Provide a new perspective on the review process</li></ul>

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