<h2>Hybrid Working (90 Minutes)</h2><p>Balancing the collaborative benefits of working in the same physical space with the focussed time and increased life balance of working from home, hybrid working seems like the ideal option for many staff and employers.</p><p>While there are opportunities, it doesn't come without pitfalls. Whether it's conflict over diary issues, managing individuals who have a preference for one way of working rather than the other, meeting the needs of clients and suppliers and making sure communication isn't missed when people are coming and going, it can create an extra burden for managers to carry.</p><p>This practical 90-minute webinar raises awareness of the benefits of hybrid working, what goes well and things to be aware of and avoid. Participants explore scenario-based discussions, peer sharing and facilitated activities to improve their confidence in managing people who are hybrid working.</p><p>This session can be supplemented with targeted follow-ups including Remote Management, Staying Connected when Working from Home and actor-led practical workshops like Virtual Performance Conversations.</p><h3>Learning objectives</h3><ul><li>Understand what hybrid working is and how it works</li><li>Articulate what successful flexible working looks like</li><li>Build strategies to communicate effectively with a hybrid team</li><li>Explain key considerations for creating and maintaining effective hybrid teams</li><li>Analyse levels of motivation and engagement and take action</li></ul><section>
                    <h3>What is hybrid working and how does it work?</h3><p>Facilitated discussion of the benefits and opportunities for hybrid working. Participants share their experience and consider what a good hybrid environment looks like.</p><h3>Considering the pitfalls</h3><p>Participants explore a series of scenarios to identify common problems that come up when hybrid working, eg, missed communication, reduced team time, managing performance and diary management. In groups, participants consider how they might manage some of these situations effectively.</p><h3>Communicating in hybrid</h3><p>Making sure you don't communicate only with those whom you can see. Running effective team meetings when some are physical and some are remote. Creating a consistent way of communicating that everyone is happy with. Group discussions and sharing.</p><h3>Performance in hybrid</h3><p>Being clear about what good performance looks like and managing this when people are in and out of the office. Ensuring you set expectations for hybrid working and role-model the behaviour, eg, giving enough notice, not missing important meetings, not booking face-to-face meetings on remote days. Raising performance issues virtually.</p><h3>Checking in with your team</h3><p>Is the hybrid balance working? How are levels of motivation and engagement? How to check in with your team and make changes to improve the working balance and harness the benefits of hybrid working.</p><h3>Next steps</h3><p>Participants discuss how to take their learning forward including how they could learn about effective hybrid working approaches from other sectors.</p><h3>Close</h3>


                </section>

Maximum Performance

Hybrid Working (90 Minutes)

<h2>Getting Things Done</h2><p>Participants will be asked to consider how they spend their days and weeks, learning how to focus their use of time on their goals, targets and priorities and looking for ways of minimising or even eliminating their &amp;'time bandits' - activities that bring no value to the business. The dangers of &amp;'busyness' - of activity that doesn't generate productivity. What's the best way of managing your &amp;'to do' list to &amp;'get things done' - especially when you have competing demands placed upon you? Participants will learn how to avoid just doing the urgent things - while important things get compromised or even sacrificed.</p><h3>Learning objectives</h3><ul><li>Be able to work smarter, not harder - so the most important things get done first</li><li>Know why effective prioritisation is essential in a pressured business environment</li><li>Understand the value of taking a proactive approach by planning better</li><li>Have an effective process for getting things done more consistently</li><li>Know how to manage unexpected demands, implement them and still manage the day job</li></ul><section>
                    <h3>Welcome, agenda, overview</h3><p>What are the most important things you have to do at work? What's critical to success? How will your boss evaluate what you've achieved in your next appraisal? What gives you, personally, the most satisfaction?</p><h3>Eliminating wasted time and managing yourself</h3><p>One of the easiest ways of improving your personal effectiveness and priority management is to eliminate the time bandits that are stealing your time. If you could save an hour a day you would have an extra 240 hours a year. What would you be able to achieve in that time? Individual reflection activity with sharing in group &amp;'chat' of ways they lose time and how they could save 30-60 minutes per day.</p><h3>Keeping on track</h3><p>First Things First Model (FTFM) / Eisenhower Model. The model brought to life. Participants discuss the model using their microphones. Being more proactive and planning your time better. How to prioritise things that are urgent/important. Participants reflect and share on:</p><ul><li>what reduces QI firefighting and</li><li>ensures you do more important things?</li></ul><h3>Blocking time</h3><p>You need to know which time of day is your prime time. Dividing tasks into blocks. Most people are at their brightest between 8.30am and 11.30am. People are different though. The circadian rhythm and how it affects time and priority management. Using and understanding natural patterns to consistently get things done.</p><h3>Action plans and next steps</h3><p>Participants reflect on their next steps and how they will implement their learning in the workplace. What will they do when things don't go to plan (planning fallacy) and they are hit by unexpected demands? Each person makes a commitment for what they will do differently in a group whiteboard which can be circulated to participants following the session as a reminder of their actions.</p><h3>Close</h3>


                </section>

Getting Things Done

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>System administrators<br />System engineer</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Configure and manage complex storage solutions in a vSphere environment (including NFS, iSCSI, and so on)<br />Configure and manage complex, scalable vSphere networking operations (vSphere Standard Switch and Distributed Switches)<br />Deploy, manage, and optimize virtual machines (advanced configuration, content library, latency-sensitive workloads, and more)<br />Manage business continuity and operations in your vSphere environment (VMware vCenter Server Applianceâ¢ file-based backup, VMware vCenter Server profiles, host profiles, and so on)<br />Plan and implement increased vSphere security (use a Key Provider, VM Encryption, CPU scheduler remediations, and so on)<br />Troubleshoot the vSphere environment<br />Use VMware vSphere Lifecycle Managerâ¢ to upgrade to VMware ESXiâ¢ hosts and virtual machines (VUM, image-based clusters, and so on)<br />Implement vSphere cluster solutions (Cluster QuickStart wizard, VMware vSphere Distributed Resource Schedulerâ¢, VMware vSphere High Availability, VMware vSANâ¢, and so on)<br />Implement resource optimizations to streamline vSphere deployments<br />Create an advanced configuration of vCenter Server (including an identity source)</p><p>This five-day course provides hands-on training to equip students with a range of skills, from performing routine VMware vSphereÂ© 7 administrative tasks to complex vSphere operations and configurations. Through lab-based activities, students are immersed in real-life situations faced by VMBeans, a fictitious company.  These situations expose students to real-life scenarios faced by companies that are building and scaling their virtual infrastructure.<br />Approximately 90% of the class is application-focused and taught through labs.  The course aligns fully with the VMware Certified Advanced Professional ? Data Center Virtualization Deploy exam objectives.</p></div><div id="course-pills-2"><h4> Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li><li>Introduction to fictitious company: VMBeans</li></ul><h4>Configure and Manage Your vSphere Environment</h4><ul><li>Perform various vCenter Server configurations</li><li>Configure an external identity source</li><li>Configure virtual networking with advanced options</li><li>Configure and manage advanced storage configurations</li><li>Configure vSphere clusters (also using Cluster QuickStart)</li></ul><h4>Management and Operations in Your Data Center</h4><ul><li>Collect vSphere log files</li><li>Configure vCenter Server file-based backup</li><li>Working with vCenter Server profiles</li><li>Configure and manage advanced cluster settings</li><li>Create and configure advanced host options</li><li>Create and manage host profiles</li><li>Manage and remediate clusters using vSphere Lifecycle Manager</li><li>Create and configure a Content Library</li><li>Update a managed virtual machine template</li><li>Configure a central VMware ToolsTM installation repository</li><li>Manage vSphere roles and permissions</li></ul><h4>Troubleshoot Your Data Center Environment</h4><ul><li>Troubleshoot vSphere configuration issues</li><li>Troubleshoot resource pool configuration issues</li><li>Troubleshoot network and storage issues</li><li>Troubleshoot ESXi host issues</li><li>Troubleshoot vCenter Server resource issues</li></ul><h4>Increasing Security in Your Data Center</h4><ul><li>Create and manage a Key Management solution</li><li>Create an encrypted virtual machine</li><li>Configure CPU scheduler options to achieve security remediations</li></ul><h4>Performance and Optimization in Your Data Center</h4><ul><li>Manage advanced virtual machine configurations</li><li>Identify and implement vSphere resource optimization opportunities</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vSphere: Advanced Administration Workshop [v7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vSphere: Advanced Administration Workshop [v7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

VMware Vsphere

Veeam

vSphere

AWS Certified Cloud Practitioner

Microsoft Virtual Academy (MVA)

Trainers Course

VMware vSphere: Advanced Administration Workshop [v7]

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>Ideal candidate for this course Consultants Pre-sales Engineers Sales Engineers Systems Engineers Solutions Architects</p>Overview<p>This course teaches advanced level HPE Server technologies.  Topics Include:HPE Apollo ServersHPE Moonshot ServersHPE Integrity SuperdomeX ServersManagement ToolsCustomer Engagement Skills</p><p>This course teaches advanced level HPE Server technologies.  Topics Include:HPE Apollo ServersHPE Moonshot ServersHPE Integrity SuperdomeX ServersManagement ToolsCustomer Engagement Skills</p></div><div id="course-pills-2"><h4>Recognizing Industry Trends </h4><ul><li>Describe trends affecting enterprises and explain how these trends lead to the four Transformation Describe key business challenges enterprises are facing. Review the role of a server architect, emphasizing how the architect helps companies. Provide an overview of the HPE enterprise server solutions covered in this course: Apollo solutions Moonshot Integrity Superdome X</li></ul><h4>Gathering Customer Requirements</h4><ul><li>Identify key decision makers and explain how to engage them in a discussion about the company?s business requirements and challenges Obtain data and documentation required to understand the company? business requirements Explain best practices for creating requirements statements and documents</li></ul><h4>Advanced Architecture for Server Solutions</h4><ul><li>Analyze the special needs of data, High Performance Computing (HPC), and mission-critical workloads Given a customers? specific requirements, architect a solution for a data, HPC, and mission critical workloads</li></ul><h4>HPE Apollo Solutions for HPC</h4><ul><li>Explain the features and benefits of HPE Apollo 2000, 6000, and 8000 solutions Position HPE Apollo 2000 and 6000 solutions for the right use cases and workloads Create an implementation plan for an HPE Apollo 2000 or 6000 solution, including plans for the proper performance, scalability, high availability, and management</li></ul><h4>HPE Apollo 4000 for Data-Driven Organizations</h4><ul><li>Briefly describe the HPE Apollo 4000 portfolio Position HPE Apollo 4000 solutions for the right use cases Create an implementation plan for an HPE Apollo 4000 solution, including plans for the proper performance, scalability, and high availability </li></ul><h4>HPE Moonshot Solutions</h4><ul><li>Briefly describe the HPE Moonshot portfolio Position HPE Moonshot solutions for the right use cases Explain options and best practices for designing the networking component of an HPE Moonshot solution</li></ul><h4>HPE Moonshot Workloads </h4><ul><li>Position HPE Moonshot cartridges for the right use cases and workloads Create an implementation plan for the following solutions, including plans for the proper performance, scalability, and high availability: Big data and analytics solution Video processing solution Mobile workspace solution Web infrastructure solution</li></ul><h4>HPE Integrity Superdome X Solutions</h4><ul><li>Explain the benefits of the HPE Integrity Superdome X and describe its available options Explain the benefits of nPar and RAS features for HPE Integrity X solutions Position HPE Integrity Superdome X solutions for the right use cases Create an implementation plan for HPE Integrity X solutions, including plans for the proper performance, scalability, fault tolerance, high availability, and manageability</li></ul><h4>Monitoring and Managing HPE Solutions</h4><ul><li>Recommend and substantiate the HPE management tools that optimize administrative operations for various customer environments Explain the benefits of the HPE Representational State Transfer (REST) application program interface (API)</li></ul><h4>Working with Customer Business Financials </h4><ul><li>Demonstrate business acumen through an ability to analyze financial statements Define basic financial terms used when talking with a customer's executive officers Calculate key performance indicators (KPIs) to analyze a customer's financial health and understand industry and company trends Use HPE tools analyze a company's financial position</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Architecting Adv HPE Server Solutions Rev 16.21 training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Architecting Adv HPE Server Solutions Rev 16.21 course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Cloud Architecture

AWS Certified Solutions Architect

Architecting Adv HPE Server Solutions Rev 16.21

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>For those seeing to prepare for CCIE Enterprise Infrastructure certification</p>Overview<p>This course will help prepare for CCIE Enterprise Infrastructure certification</p><p>The new CCIE Enterprise Infrastructure certification program prepares you for today?s expert-level job roles in enterprise infrastructure technologies. CCIE Enterprise Infrastructure now includes automation and programmability to help you scale your enterprise infrastructure.</p></div><div id="course-pills-2"><h4>VTP</h4><ul><li>VTP and different versions</li><li>Pruning</li></ul><h4>EtherChannel</h4><ul><li>LACP</li><li>Layer 2 and Layer 3</li></ul><h4>Spanning Protocol</h4><ul><li>1d, 802.1w, and 802.1s</li></ul><h4>SPAN, RSPAN, and ERSPAN  DMVPN</h4><ul><li>All Phases</li><li>Redundancy:</li><li>Two Clouds One Hub</li><li>Two Hubs one Cloud</li><li>Two hubs two Clouds</li></ul><h4>Running Routing Protocols  DMVPN over MPLS  EIGRP</h4><ul><li>RD, CD, S, FC, FS, and FD</li><li>Configuration, and hidden debugging</li><li>Authentications: MD5, and SHA, Summarization</li><li>Load Balancing:Equal Cost, Unequal Cost, Add-Path, Filtering, Default Route Injection</li><li>Optimization: Query Propagation Boundary, IP FRR, STUB routing (All Options)</li><li>Metric: Classic, Wide Metric</li><li>Route Tags: Decimal and Dotted-Decimal Notations, OTP</li></ul><h4>OSPFv2</h4><ul><li>Overview and special cases</li><li>GRE or Virtual-Links</li><li>LSAs, FA, and RFCs (1583, 1587, 2328, 3101, 5185 and many more)</li><li>Best Path Selection</li><li>Network Types</li><li>Area Types</li><li>Optimization: GTSM, LFA, Default Route Injection</li><li>Authentication: RFC 2328, RFC 5709, Summarization, Filtering</li></ul><h4>BGP</h4><ul><li>States</li><li>Establishing a Peer Session: Regular method,Peer-Groups,Templates,Best Path Selection</li><li>Attributes: Weight, AS-Path, Origin, Next-Hop, Local-Preference, Atomic-Aggregate Communities, Aggregator, and MED</li><li>Load Balancing: Equal Cost,Unequal Cost,Conditional Advertisement,Out/In Bound Route Filtering and the order,ORF,Multihoming Scenarios</li><li>AS-Path Manipulation: Regexp,Local-as,Allow-as,Remove-Private-as</li><li>Convergence and Scalability: Route Reflectors,Confederation,Aggregation (All Options)</li><li>Other BGP Features: MultiPath,Add-Path,Route-Refresh,Soft Reconfiguration</li></ul><h4>IPv6</h4><ul><li>Acquiring an IPv6 Address:</li><li>IPv6 General Prefix</li><li>SLAAC</li><li>DHCPv6</li><li>Rapid-Commit</li><li>Relay</li><li>Prefix Delegation</li><li>IPv6 and DMVPN</li><li>EIGRPv6</li><li>OSPFv3: Both flavors, LSAs, RFCs</li><li>BGP for IPv6: IPv6 transport, and IPv4 route exchange</li><li>Transitional Solutions: NAT-PT,6VPE,Multicast,MLD,Static RP,BSR,Embedded RP,IPv6 Traffic Filters,RA Guard,ND Inspection</li></ul><h4>MPLS</h4><ul><li>LDP, VRFs, RD, and RT</li><li>L3VPNs</li><li>Route Leaking</li><li>PE to CE Routing</li></ul><h4>Security</h4><ul><li>Control Plane Policing</li><li>VACLs</li><li>Storm Control</li><li>DHCP Snooping</li><li>IP Source Guard</li><li>DAI</li><li>Private VLANs</li><li>Port Security</li><li>Access-lists</li><li>uRPF</li><li>Device Tracking</li><li>IPsec</li><li>Identity Use Case For FlexVPN: Site-to-Site, IKEv1, and IKEv2 Using Preshared Keys</li><li>1x Port Base Authentication : Device Roles,Port States,Authentication Process,Host Modes</li></ul><h4>Network Services</h4><ul><li>FHRP: HSRP, VRRP, and GLBP</li><li>NAT: Static NAT, and PAT,Dynamic NAT,Policy-Base NAT,VRF-Aware NAT,VASI NAT</li></ul><h4>Software Defined Infrastructure</h4><ul><li>Cisco SD Access: </li><li>Design a Cisco SD Access solution</li><li>Underlay network (IS-IS, manual/PnP)</li><li>Overlay fabric design (LISP, VXLAN, Cisco TrustSec)</li><li>Fabric domains (single-site and multi-site using SD-WAN transit)</li><li>Cisco SD Access deployment: </li><li>Cisco DNA Center device discovery and device management</li><li>Add fabric node devices to an existing fabric</li><li>Host onboarding (wired endpoints only)</li><li>Fabric border handoff</li><li>Segmentation</li><li>Macro-level segmentation using VNs</li><li>Micro-level segmentation using SGTs (using Cisco ISE)</li><li>Assurance</li><li>Network and client health (360)</li><li>Monitoring and troubleshooting</li><li>Cisco SD-WAN: </li><li>Design a Cisco SD-WAN solution</li><li>Orchestration plane (vBond, NAT)</li><li>Management Plane (vManage)</li><li>Control Plane (vSmart, OMP)</li><li>Data Plane (vEdge/cEdge)</li><li>WAN edge deployment</li><li>Onboarding new edge routers</li><li>Orchestration with zero-touch provisioning/PnP</li><li>OMP</li><li>TLOC</li><li>Configuration templates</li><li>Localized policies (only QoS)</li><li>Centralized policies</li><li>Application aware Routing</li><li>Topologies</li></ul></div>

Cisco Certified Network Associate (CCNA)

Cisco Certified Network Professional certification (CCNP)

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

Cisco Certified Internetwork Expert (CCIE)

IT Networking Fundamentals

CCIE Enterprise Infrastructure

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Experienced system administrators, system engineers, and system integrators.</p>Overview<p>Configure and manage VMware ESXi? networking and storage for a large and sophisticated enterprise<br />Use VMware vSphereÂ© Client?, VMware vSphereÂ© Web Client, and VMware vSphereÂ© ESXi? Shell to manage vSphere<br />Use VMware vSphereÂ© Auto Deploy? and host profiles to provision ESXi hosts<br />Optimize the performance of all vSphere components<br />Use VMware vRealizeÂ© Log Insight? to monitor system logs<br />Deploy VMware vCenterÂ© Server Appliance? to be highly available and optimized for performance<br />Migrate a Windows vCenter Server system to vCenter Server Appliance 6.5<br />Harden the vSphere environment against security threats<br />Encrypt virtual machines for additional security</p><p>This advanced course provides students with advanced knowledge of configuring and operating a highly available and scalable virtual infrastructure.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li><li>Identify additional resources for after this course</li><li>Identify other VMware Education offerings</li><li>Describe the user interfaces available in vSphere 6.5</li></ul><h4>Network Scalability</h4><ul><li>Configure and manage vSphere distributed switches</li><li>Explain distributed switch features such as port mirroring, LACP, QoS tagging, and NetFlow</li></ul><h4>Storage Scalability</h4><ul><li>Explain VMware vSphereÂ© Storage APIs - Array Integration and VMware vSphereÂ© API for Storage Awareness?</li><li>Configure and assign virtual machine storage policies</li><li>Configure VMware vSphereÂ© Storage DRS? and VMware vSphereÂ© Storage I/O Control</li><li>Create and use virtual volumes in vSphere</li></ul><h4>Host and Management Scalability</h4><ul><li>Explain the uses of VMware vCenterÂ© Converter?</li><li>Define and use content libraries</li><li>Describe and use host profiles</li><li>Describe and use VMware vSphereÂ© ESXi? Image Builder CLI and vSphere Auto Deploy</li></ul><h4>CPU Optimization</h4><ul><li>Explain the CPU scheduler operation, NUMA support, and other features that affect CPU performance</li><li>Use esxtop to monitor key CPU performance metrics</li></ul><h4>Memory Optimization</h4><ul><li>Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted</li><li>Use esxtop to monitor key memory performance metrics</li></ul><h4>Storage Optimization</h4><ul><li>Describe storage queue types and other factors that affect storage performance</li><li>Use esxtop to monitor key storage performance metrics</li><li>8 Network Optimization</li></ul><h4>Network Optimization</h4><ul><li>Explain the performance features of network adapters</li><li>Explain the performance features of vSphere networking</li><li>Use esxtop to monitor key network performance metrics</li></ul><h4>Analyzing vSphere</h4><ul><li>Explain how Proactive DRS enhances virtual machine availability</li><li>Use vRealize Log Insight to identify and troubleshoot issues</li></ul><h4>vCenter Server Availability and Performance</h4><ul><li>Describe the high availability options for vCenter Server and VMware Platform Services Controller?</li><li>Describe and use VMware vCenter ServerÂ© High Availability</li><li>Identify the factors that influence vCenter Server performance</li><li>Migrate a Windows vCenter Server 5.5 system to vCenter Server Appliance 6.5</li></ul><h4>vSphere Security</h4><ul><li>Configure ESXi host access and authorization</li><li>Secure ESXi, vCenter Server, and virtual machines</li><li>Use VMware Certificate Authority to configure vSphere certificate management</li><li>Configure vSphere to encrypt virtual machines, core dumps</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vSphere 6.5 Optimize and Upgrade training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vSphere 6.5 Optimize and Upgrade course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

VMware vSphere 6.5 Optimize and Upgrade

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants.</p>Overview<p>The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure).</p><p>In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications.</p></div><div id="course-pills-2"><h4>SAP Process Integration Architecture</h4><ul><li>Describing SAP Process Integration Architecture</li><li>Explaining the Functionality and Utilization of SAP Process Integration</li></ul><h4>The System Landscape Directory (SLD) Maintaining Products and Software Components in the System</h4><ul><li>Landscape Directory (SLD)</li><li>Implementing Technical Systems in the System Landscape Directory</li><li>Maintaining Business Systems for Use in the Integration Directory</li></ul><h4>Interface Objects in the Enterprise Service Repository (ESR)</h4><ul><li>Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository</li><li>(ESR)</li><li>Maintaining Interface Objects</li><li>Defining Message Processing Types and Quality of Services</li></ul><h4>Object Mapping in the Enterprise Service Repository (ESR)</h4><ul><li>Creating Message Mapping Objects</li><li>Mapping Between Service Interfaces</li><li>Analyzing Asynchronous Integration Scenarios</li></ul><h4>Configuration of Integration Directory Communication Objects</h4><ul><li>Using Configuration Views</li><li>Creating Communication Channels in the Integration Directory (ID)</li></ul><h4>Configuration of Integration Directory Objects for ABAP Processing</h4><ul><li>Analyzing Objects Used in the Configuration of Integration</li><li>Engine (IE) Communication</li><li>Analyzing Routing Objects Used in Integration Engine (IE) Communication</li><li>Analyzing Multiple Receiver Objects Used in Integration Engine</li><li>(IE) Communication</li></ul><h4>Configuration of Integration Directory Objects for Java Processing</h4><ul><li>Maintaining Objects for Advanced Adapter Engine (AAE)-Only</li><li>Processing</li><li>Maintaining Objects for Advanced Adapter Engine Extended (AEX)</li><li>Message Processing</li><li>Creating and Deploying Integration Flows to the Advanced Adapter</li><li>Engine Extended (AEX)</li></ul><h4>Operations of SAP Process Integration</h4><ul><li>Using the Runtime Workbench</li><li>Using the Process Integration Monitoring (PIMon) Home</li><li>Using the SAP NetWeaver Administrator</li></ul><h4>Connectivity Options for SAP Process Integration</h4><ul><li>Analyzing Connectivity Options between Back-End Systems with</li><li>SAP Process Integration</li></ul><h4>HTTP Connectivity Options</h4><ul><li>Configuring the Simple Object Access Protocol (SOAP) Adapter</li><li>Using Proxy Technology</li><li>Checking the HTTP ABAP Adapter</li><li>Using the HTTP_AAE (Java) Adapter</li></ul><h4>File Adapter Configuration</h4><ul><li>Configuring the Receiver File Adapter</li><li>Configuring a Sender File Adapter</li></ul><h4>Intermediate Document (IDoc) Connectivity Options</h4><ul><li>Using the Intermediate Document (IDoc) Adapter with the Receiver</li><li>Intermediate Document Adapter for the ABAP Stack</li><li>Using the Sender Intermediate Document (IDoc) Adapter</li><li>Using the Intermediate Document (IDoc) Adapter in the Advanced</li><li>Adapter Engine (AAE)</li><li>Configuring a Complete Intermediate Document (IDoc) Scenario</li></ul><h4>Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity</h4><ul><li>Configuring the Receiver Remote Function Call (RFC) Adapter</li><li>Configuring the Sender Remote Function Call (RFC) Scenario</li></ul><h4>Enterprise Services and B2B Connectivity</h4><ul><li>Analyzing Enterprise Services</li><li>Configuring Business-to-Business (B2B) Connectivity</li></ul><h4>Cross-Component Business Process Management (ccBPM) Integration Processes</h4><ul><li>Analyzing the Runtime of the Cross-Component Business Process</li><li>Management (ccBPM)</li><li>Identifying the Steps to Create and Use an Integration Process</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

SAP Project

SAP ABAP

ABAP with SAP Netweaver

SAP S/4HANA

SAP Process Orchestration

BIT400 SAP Process Integration

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This introductory-level course is ideal for project managers, team leaders, and collaboration-focused roles who are already familiar with Jira and are looking to integrate Confluence into their project workflows.</p>Overview<p>Throughout the course you will learn to:<br />Master the fundamentals of Confluence, including understanding its history, navigation, and the distinction between pages and blogs.<br />Gain proficiency in creating, editing, copying, moving, and deleting pages, along with managing file directories and executing advanced editing features.<br />Develop the ability to use and create blueprints and templates, aiding in the standardization and productivity enhancement of your team's work.<br />Understand the collaborative features of Confluence such as sharing links, commenting, mentioning, liking, and watching content to promote a culture of teamwork and collaboration in your organization.<br />Learn how to effectively integrate Confluence with Jira, linking issues and filters, and using auto-links for smoother project management.<br />OPTIONAL: Acquire skills in Confluence administration, including managing notifications and watchers, linking to other applications, customizing the look and feel of your workspace, and creating various types of spaces (public, private, team, etc.)</p><p>Boost your project management and team collaboration skills with our hands-on, interactive course, Getting Started with Confluence (with Jira). Confluence, as a powerful project collaboration tool, seamlessly integrates with Jira, allowing you to create, share, and collaborate on projects in a more efficient and visually appealing way.  This course will equip you with the skills to manage projects, improve workflow efficiency, and promote transparency in your organization. You will gain practical knowledge about Confluence's core features such as creating and editing pages, managing file directories, using tasks, macros, and gadgets, and differentiating between pages and blogs.Working in a hands-on learning environment guided by our expert instructor, you?ll gain experience with Confluence's unique features like using and creating blueprints and templates, enhancing standardization and productivity in your team. The program includes a deep dive into collaborative features of Confluence and its integration with Jira, which will enhance your ability to foster a collaborative environment. Administrative aspects like managing notifications, watchers, linking to other applications, and creating various types of spaces will also be covered.You?ll leave the course with the skills to apply Confluence within your existing Jira environment effectively, ready to use its collaborative tools and features to streamline workflows and boost project productivity.</p></div><div id="course-pills-2"><h4>Introduction</h4><ul><li>History</li><li>Navigation</li><li>Space Directory</li><li>Shortcuts</li><li>Pages VS Blogs</li></ul><h4>Pages</h4><ul><li>Creating Pages</li><li>Editing Pages</li><li>File Directory</li><li>Advanced Editing (Markup, Undefined links, etc.)</li><li>Copying and Moving Pages</li><li>Deleting Pages</li><li>Tasks</li><li>Macros/Gadgets</li><li>Macro overview and use</li><li>Using JIRA Gadgets</li><li>Editing Existing Macros</li></ul><h4>Blueprints/Templates</h4><ul><li>Working with Blueprints</li><li>Creating/Using Templates</li></ul><h4>Collaboration</h4><ul><li>Sharing Links</li><li>Commenting</li><li>Mentioning</li><li>'Liking' Content</li><li>'Watching' Content</li></ul><h4>JIRA Integration</h4><ul><li>Linking your JIRA and Confluence Instances</li><li>Linking Issues and Filters</li><li>Auto Links</li></ul><h4>Administration</h4><ul><li>Page vs Space vs System Admin</li><li>Notifications</li><li>Watchers</li><li>Linking to Other Applications</li><li>Workbox Notifications</li><li>Look and Feel</li></ul><h4>Creating Spaces</h4><ul><li>Public Space</li><li>Private Space</li><li>Team Space</li><li>Technical Documentation</li><li>Meeting Minutes</li><li>Blog</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Introduction to Confluence (TTDV7545) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Introduction to Confluence (TTDV7545) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Learning & Development

Online Course Creation

Confluence

Adobe Connect

Teaching & Training

Introduction to Confluence (TTDV7545)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Security administrators who are responsible for using SaltStack SecOps to manage the security operations in their enterprise</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe the architecture of SaltStack Config and SaltStack SecOps<br />Integrate SaltStack Config with directory services.<br />Configure roles and permissions for users and groups to manage and use SaltStack SecOps<br />Use targeting to ensure that the jobs run on the correct minion systems<br />Use remote execution modules to install the packages, transfer files, manage services, and manage users on minion systems<br />Manage configuration control on the minion systems with states, pillars, requisites, and declarations<br />Use Jinja and YAML code to manage the minion systems with the state files<br />Enforce the desired state across minion systems automatically<br />Use SaltStack SecOps to update the compliance and vulnerability content libraries<br />Use SaltStack SecOps to enforce compliance and remediation on the infrastructure with industry standards<br />Use SaltStack SecOps to provide automated vulnerability scanning and remediation on your infrastructure</p><p>This two-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in using VMware vRealizeÂ© Automation SaltStackÂ© SecOps. SaltStack SecOps allows you to scan your system for compliance against security benchmarks, detect system vulnerabilities, and remediate your results. This course enables you to create the SaltStack SecOps custom compliance libraries and use SaltStack SecOps. In addition, this course provides you with the fundamentals of how to use VMware vRealizeÂ© Automation SaltStackÂ© Config to install software and manage system configurations.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>SaltStack Config Architecture</h4><ul><li>Identify the SaltStack Config deployment types</li><li>Identify the components of SaltStack Config</li><li>Describe the role of each SaltStack Config component</li></ul><h4>SaltStack Config Security</h4><ul><li>Describe local user authentication</li><li>Describe LDAP and Active Directory authentication</li><li>Describe the roles and permissions in vRealize Automation for SaltStack Config</li><li>Describe the roles and permissions in SaltStack Config</li><li>Describe the SecOps permissions in SaltStack Config</li><li>Describe the advanced permissions available in SaltStack Config</li></ul><h4>Targeting Minions</h4><ul><li>Describe targeting and its importance</li><li>Target minions by minion ID</li><li>Target minions by glob</li><li>Target minions by regular expressions</li><li>Target minions by lists</li><li>Target minions by compound matching</li><li>Target minions by complex logical matching</li></ul><h4>Remote Execution and Job Management</h4><ul><li>Describe remote execution and its importance</li><li>Describe functions and arguments</li><li>Create and manage jobs</li><li>Use the Activities dashboard</li></ul><h4>Configuration Control Through States, Pillars, Requisites, and Declarations</h4><ul><li>Define the SaltStack states</li><li>Describe file management in SaltStack Config</li><li>Create the SaltStack state files</li><li>Identify the components of a SaltStack state</li><li>Describe pillar data and the uses of pillar data</li><li>Configure pillar data on the SaltStack Config master server</li><li>Use pillar data in variables in the state files</li><li>Describe the difference between IDs and names in the state files</li><li>Use the correct execution order</li><li>Use requisites in the state files</li></ul><h4>Using Jinja and YAML</h4><ul><li>Describe the SaltStack Config renderer system</li><li>Use YAML in the state files</li><li>Use Jinja in the state files</li><li>Use Jinja conditionals, lists, and loops</li></ul><h4>Using SaltStack SecOps Comply</h4><ul><li>Describe the SaltStack SecOps Comply architecture</li><li>Describe CIS and DISA STIG benchmarks</li><li>Describe the SaltStack SecOps Comply security library</li><li>Describe the remediation differences between SaltStack SecOps and VMware Carbon BlackÂ©</li><li>Create and manage the policies</li><li>Create and manage the custom checks</li><li>Run assessments on the minion systems</li><li>Use SaltStack SecOps to remediate the noncompliant systems</li><li>Manage the SaltStack SecOps Comply configuration options</li><li>Manage the benchmark content ingestion</li></ul><h4>Using SaltStack SecOps Protect</h4><ul><li>Describe Common Vulnerabilities and Exposures (CVEs)</li><li>Use the Protect dashboard</li><li>Create and manage the policies</li><li>Update the vulnerability library</li><li>Run the vulnerability scans</li><li>Remediate the vulnerabilities</li><li>Manage the vulnerability exemptions</li></ul></div>

Basic Security Training (BST)

Service Design Courses (SDC)

CompTIA Security+

VMware vRealize Automation SaltStack SecOps: Deploy and Manage [V8.6]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This section specifies the primary and secondary target audiences of this course by job roles and notes the relevance to each job role.<br /></p><p>Collaboration Engineers and Administration</p><br />Primary audiences:<br /><li>Collaboration engineers involved in the design, implementation, and troubleshooting of Cisco collaboration core technologies.</li><br />Secondary audiences:<br /><li>Administration involved in support and troubleshooting of Cisco collaboration technologies.</li><p></p>Overview<p>Upon completing this course, you will be able to meet these objectives:<br /></p><li>Describe the Cisco Expressway - C features and functionality within the collaboration architecture</li><br /><li>Configure and troubleshoot Cisco Unified Communications Manager and Cisco expressway Series integration</li><br /><li>Describe the Cisco Expressway - C additional features</li><br /><li>Configure and troubleshoot Cisco Collaboration solutions for B2B calls</li><br /><li>Describe how to secure B2B communication with Cisco Expressway Series</li><br /><li>Describe the MRA feature</li><br /><li>Describe the Cisco Expressway MRA security and integration options, including integration with Cisco Unity Connection and Cisco IM&amp;P</li><br /><li>Configure Cisco Webex Hybrid Services</li><p></p><p>This course provides students knowledge about Cisco Expressway Series solutions, such as B2B calls, Cisco Mobile and Remote Access for remote workers, authentication options, and additional Cisco Expressway Series features.</p></div><div id="course-pills-2"><h4>Configuring and Troubleshooting the Cisco Expressway Series</h4><ul><li>Cisco Expressway Series Architecture</li><li>Discovery 1: Deploy virtualized Cisco Expressway</li><li>Discovery 2: Perform the initial Cisco Expressway series configuration</li><li>Describe SIP and H.323 in the Cisco Expressway series</li><li>Describe interworking in the Cisco Expressway series</li><li>Discovery 3: Register endpoints on Cisco Expressway series</li><li>Zones</li><li>Digital string manipulation</li><li>Search rules</li><li>Transforms</li><li>Discovery 4: Call search history and registrations</li><li>Troubleshoot call processing on Cisco Expressway series</li><li>Discovery 5: Troubleshooting tools</li><li>Backup and restore</li><li>Rerference</li><li></li></ul><h4>Configuring Cisco Expressway Additional Freatures</h4><ul><li>Describe bandwidth management</li><li>Hardening local endpoint registrations</li><li>Discovery 6: Configure Cisco Expressway series bandwidth management and registration restrictions</li><li>Discovery 7: Troubleshoot Cisco Expressway series endpoint registration and local dial plan</li><li>Describe Cisco Expressway security and clustering features</li><li>Discovery 8: Configure Cisco Expressway series security features</li></ul><h4>Configuring and Troubleshooting Cisco Unified Communications Manager and Cisco Expressway Series</h4><ul><li>Cisco unified communications manager and Cisco Expressway-C integration overview</li><li>Dian plan overview</li><li>Call policy</li><li>Discovery 9: Configure Cisco unified communications manager to connect with Cisco Expressway-C</li><li>Troubleshooting options for Cisco unified communications manager and Cisco Expressway-C intergration</li><li>Discovery 10: Troubleshoot Cisco unified communications manager and Cisco Expressway series integration</li><li>Discovery 11: Configure and troubleshoot Cisco unified communications manager and Cisco Expressway series integration (practice activity)</li><li>References</li><li></li></ul><h4>Configuring and Troubleshooting Cisco Collaboration Solutions for Bussiness-to-Bussiness</h4><ul><li>Describe supported services for B2B collaboration</li><li>Describe prerequisites for business to business collaboration</li><li>Call flow including Cisco unified communications manager endpoints</li><li>Network address translation in a collaboration environment</li><li>Discovery 12: Implement a B2B Cisco collaboration solution</li><li>Cisco Expressway series B2B call troubleshooting</li><li>Discovery 13: Troubleshoot B2B calls on the Cisco Expressway series</li><li>References</li><li>Discovery 14: Troubleshoot B2B calls on the Cisco Expressway series (practice activity)</li></ul><h4>Securing Business-Business Communication</h4><ul><li>Firewall Traversal</li><li>Secure media</li><li>Secure media between Cisco unified communications manager and Cisco Expressway series</li><li>Toll fraud prevention</li><li>Discovery 15: Secure a B2B Cisco collaboration communication</li><li>Refrences</li></ul><h4>Configuring and Troubleshooting Mobile and Remote Access</h4><ul><li>Describe prerequisites for mobile and remote access</li><li>Describe service discovery</li><li>Explore Expressway settings for MRA</li><li>Certificates</li><li>HTTP proxy</li><li>Cisco jabber registration procedure</li><li>Cisco jabber registration procedure in Hybrid deployment</li><li>Cisco jabber configuration file</li><li>Discovery 16: Configure MRA on the Cisco Expressway series</li><li>MRA troubleshooting</li><li>Discovery 17: Troubleshoot MRA on the Cisco Expressway series</li></ul><h4>Integrating and Securing Mobile and Remote Access</h4><ul><li>Secure Cisco unified communications integration</li><li>Cisco unity connection integration</li><li>Cisco MRA access control options</li><li>Additional Cisco MRA features</li><li>Discovery 18: Configure MRA with additional application integrations</li><li>References</li></ul><h4>Configuring Cisco Webex Hybrid Services</h4><ul><li>Cisco Webex teams</li><li>Describe Cisco Webex control hub</li><li>Describe Cisco Webhex hybrid media services</li><li>Describe Cisco Expressway requirements for using hybrid call service connect</li><li>Explore Cisco Expressway requirements for using hybrid call service connect</li><li>Describe Cisco Webex video mesh</li><li>Discovery 19: Prepare for Cisco Webex teams integration</li><li>Discovery 20: Configure Cisco Webex hybrid services</li><li></li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Commercial & Contract Management Certification Program (CCM)

Cisco Implementing Cisco Collaboration Cloud and Edge Solutions v1.0 (CLCEI)

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

AZ-104T00 Microsoft Azure Administrator

General Admission

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is an IT, facilities or data centre operations professional working in and around the data centre and having the responsibility to achieve and improve high-availability and manageability of the data centre.</p>Overview<p>After completion of the course the participant will be able to:? Understand the design life cycle of data centres and the stages involved? Discuss the data centre requirements in great level of detail with vendors, suppliers and contractors to ensure that these requirements are met? Validate design plans, quotes and offers proposed by vendors/contractors? Understand redundancy levels for both the data centre design/setup and maintenance? Understand the various building considerations such as bullet proofing, mitigation of seismic activity, fire ratings and thermal stability? Understand how to install a raised floor that meets requirements, avoiding misalignment, level differences and leakage? Understand how to read a Single Line Electrical Diagram to identify and avoid the most common design issues? Choose the correct UPS and parallel configuration, learn and avoid classic parallel installation mistakes? Understand how to calculate battery banks, validate offered configurations to ensure they meet requirements? Understand what distance to keep to avoid EMF issues for human safety and equipment disturbances? Understand the fundamental cooling setup, CFM, Delta-T and other important factors? Understand contamination factors and limitations? Understand full details of fire suppression options, how to calculate gas content and verify installations? Understand how to measure data centre energy efficiency and how to improve it</p><p>The course will bring participants to the level of a suitable sparring partner with suppliers. They will be able to verify offers provided by vendors for correctness, effectiveness and efficiency.</p></div><div id="course-pills-2"><h4>Data Centre Design/Life Cycle Overview</h4><ul><li>Overview of the phases of a data centre life cycle<br />Planning, re-alignment and continuous improvement</li></ul><h4>Standards and Rating Level Definitions</h4><ul><li>Rating level history<br />Difference between Uptime and TIA-942<br />Rating level definitions<br />Redundancy options (N+1), 2N, 2(N+1)<br />Concurrent Maintainability/Compartmentalisation<br />Example configurations<br />Substation and feed requirements<br />Maintenance options<br />Operational processes guidelines/standards<br />Skill development</li></ul><h4>Building Considerations</h4><ul><li>Building location considerations<br />Floor and hanging loads requirements<br />Fire rating for walls and glass<br />Blast protection<br />Bullet proofing<br />Forced entry protection</li></ul><h4>Advanced Raised Floor &amp; Suspended Ceiling</h4><ul><li>Raised floor installation guidelines<br />Techniques to install a proper and leveled raised access floor<br />Common mistakes<br />Choosing the right tiles and their locations<br />Seismic-mitigating floor constructions<br />Choosing the correct suspended ceiling</li></ul><h4>Advanced Power</h4><ul><li>Power infrastructure layout;<br />Formulas which you should know for the data centre<br />Single Line Electrical diagrams; how to read to ensure key components are present for protection<br />Over current protection devices (MCB/MCCB/VCB/ACB/Fuses) definitions and what to use where<br />Earth Leakage devices (RCB/RCD/ELCB/GFCI/ALCI/RCBO), definitions and what to use where<br />Sizing of protective components<br />Lightning strikes and surge protection devices (TVSS/SPD), how they operate, where to use and how to install<br />Power cabling and cable run considerations<br />PDU/DB setup and minimum requirements<br /><br />Generators;<br />Generator types: Standy/Prime/Continuous<br />Component make up and functions<br />Fuel storage and calculation<br />Paralleling of gen-sets<br />Generator room/area requirements<br /><br />UPS Systems;<br />Required specifications for UPS systems<br />How to read data sheets and select the correct UPS<br />Requirements for parallel configurations and avoid pitfalls such as single point of failures<br />How parallel installation should be done, classic mistakes made by installers and how to avoid these<br /><br />Harmonic Filters;<br />Active/Passive filters and their application<br /><br />Battery Banks;<br />Battery bank terminology<br />Designing battery banks, how to calculate, and double check the battery bank to be installed<br />Battery charging pitfalls and ensuring the right charger is being installed and used<br />Using parallel battery banks; how to properly install them, limitations and risks when using batteries in parallel<br />How to test batteries correctly and make decisions on cell/block or string replacement<br />Battery casing choices; ABS, V0, V1, V2<br />Alternative energy storage; flywheel, re-usable cell, compressed air UPS, etc.</li></ul><h4>Advanced Electro Magnetic Fields</h4><ul><li>Sources of EMF<br />Difference between single, three phase and bus-bar EMF<br />Options available to measure EMF and how to interpret the results from single-axes and composite measurements<br />Guidance on safe distance for equipment and humans<br />Calculation of EMF attenuation factor for shielding material permeability and saturation factors</li></ul><h4>Advanced Cooling</h4><ul><li>Important definitions; dry-bulb, wet-bulb, dew-point, RH, sensible and latent heat<br />Psychometric chart and ASHRAE recommendations<br />Environmental class definitions and thermal specifications<br />Temperature/humidity measurements guideline<br />Heat dissipation methods<br />Altitude impact on temperature intake to ICT equipment<br />Floor plan setup for effective cooling<br />Differences in tile surface and supporting structure and the air-flow performance impact<br />Rack door construction and the flow performance impact<br />Equipment Delta-T and its impact<br />Optimising air flow<br />Thermal units conversions<br />Calculations for air volume displacement (CFM/CMH)<br />Cooling capacity calculations<br />Air-conditioning selection<br />De- / humidifying options<br />Air conditioning efficiency<br />SHR impact on cost saving<br />Efficiency indicator<br />New cooling principle and techniques (Submerged, VSD/VRF/ECF/water- and air side economisers)<br />Redundancy guidelines for air-conditioners avoiding classic misconceptions and mistakes for meeting ANSI/TIA-942 compliant designs<br />Installation requirements<br />Connections to fire panel and EPO<br />Commissioning of air conditioners<br />Set points and calibration<br />CFD (Computational Fluid Dynamics)</li></ul><h4>Advanced Fire Protection</h4><ul><li>The fire triangle and elements to stop a fire<br />Detection systems in detail (VESDA, VIEW, smoke sensors)<br />Considerations for installation of sensors<br />Proper testing of smoke sensors<br />Water based systems i.e. deluge, wet-pipe, dry-pipe, pre-action and why most of them don't work and how to detect this<br />Details on Inert and Halocarbon systems and how to select the correct system for your data centre<br />How to calculate the gas content ensuring the appropriate level is installed to suppress the fire including safety considerations<br />Other requirements for gas systems such as release times, hold times, pipe install requirements and other important factors<br />Requirements for the fire detection panel<br />Installation verification, methods, what to check and how<br />New advanced fire suppression technologies</li></ul><h4>Design and Install Scalable Networking Cabling System</h4><ul><li>ANSI/TIA942 cabling structure topology<br />ToR, EoR Design<br />Intelligent patching systems<br />Installation best practice such as routing, bending radius, separation from power, containment fill ratio, fiber link loss calculator, bonding and grounding requirement<br />Standard for telecommunications labeling and administration</li></ul><h4>Environmental Specifications and Contamination Control</h4><ul><li>Acoustic noise effects, regulations, specifications and limits<br />Data centre contaminations and classifications<br />Measurements, standards and limits<br />Preventive measures and avoidance</li></ul><h4>Data Centre Efficiency</h4><ul><li>Business drivers to go Green<br />High-availability or Green?<br />Green guidelines and standards<br />How to measure it and what are acceptable numbers compared to the general industry<br />PUE classes defined by Green Grid and issues with PUE<br />Techniques for saving energy in all parts of the data centre i.e. application/system level, cooling, power distribution</li></ul><h4>Mock Exam</h4><h4>EXAM: Certified Data Centre Specialist</h4></div>

Construction Design & Management (CDM)

Certificate of Business Continuity Programme (CBCI)

Certified in Data Protection (CDP)

Electrical Design

Certified Data Centre Specialist (CDCS)

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over &pound;570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.</span></p><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">This course will cover the following to assist support staff in understanding the fundamental aspects of AML.</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The basics of what AML is</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In scope / not in scope work for AML</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">POCA / TA</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">PCPs - CDD &amp; EDD</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Clients</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Risks &ndash; what could raise a risk?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Reporting to the MLRO / MLCO</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Tipping off</li></ul></span><h2 fr-original-style="" style="box-sizing: border-box;">Target Audience</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.</span></p></span><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="29" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="29:0" fr-original-style="" style="box-sizing: border-box;">Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.</span></span></p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/helen-torresi/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Helen Torresi, Consultant, DG Legal</span></strong></a></h3><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.</span></p><p style="color: rgb(89, 89, 91); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);"><span style="color: rgb(89, 89, 91); box-sizing: border-box;" fr-original-style="color: rgb(89, 89, 91);">Helen&rsquo;s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).</span></p>

In January 2024 alone, reports were published about the SRA taking enforcement action against 3 firms and 4 individuals for failure to comply with the Money Laundering Regulations 2017. The fines issued for these non-compliances total over £570,000 plus costs. The absence of staff training, or requirement to complete additional training, was noted in a number of these cases.
Action has not only been taken against solicitors, but also other individuals who are not regulated by the SRA, whose breaches were so serious that the SRA felt compelled to take action. 
As all SRA enforcement action, from rebukes to fines, is published by the SRA, the potential financial and reputational impact upon firms may be felt by all staff, regardless of whether they had any direct involvement with the non-compliance.
This course will cover the following to assist support staff in understanding the fundamental aspects of AML.
The basics of what AML is
In scope / not in scope work for AML
POCA / TA
PCPs - CDD & EDD
Clients
Risks – what could raise a risk?
Reporting to the MLRO / MLCO
Tipping off
Target Audience
The online course is suitable for support staff or legal practitioners wanting to understand the basics of AML.
Resources
Comprehensive and up to date course notes will be provided to all delegates which may be useful for ongoing reference or cascade training.
Please note a recording of the course will not be made available.
Speaker
Helen Torresi, Consultant, DG Legal
Helen is a qualified solicitor with a diverse professional background spanning leadership roles in both the legal and tech/corporate sectors. Throughout her career, she has held key positions such as COLP, HOLP, MLCO, MLRO and DPO for law firms and various regulated businesses and services.
Helen’s specialised areas encompass AML, complaint and firm negligence handling, DPA compliance, file review and auditing, law management, and operational effectiveness in law firms, particularly in conveyancing (CQS).

DG Legal

Anti-Money Laundering (AML)

Anti-Money Laundering (AML) Training For Support Staff Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-auditor" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for auditors to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on auditing a Gluten-Free Management System. Training for Issue 4 is now available and is a mandatory requirement for all Gluten-Free Certification Program certified auditors.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Auditors should have a minimum of 5 years&rsquo; experience in auditing food safety/ quality systems. This may include internal, 2nd party and 3rd party auditing. Must have valid lead auditor training certificate for any FSMS standard.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Assessment: 50 question exam (pass mark 75%)</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">At the end of this course, you will be able to:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify key objective evidence required to determine compliance with the Gluten-Free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Correctly complete auditor documentation.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Be able to effectively communicate a clear &ldquo;snap-shot&rdquo; regarding the operation and the levels of conformity.</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Recall GMPs relating to gluten management</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">List the individual components that make up the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1 full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Ask Sonia Limited

Food Safety

Auditor

Official BRCGS Gluten-Free Issue 4 for Auditors course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Auditors (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));"><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">Attention: This course is delivered over 2 half-days (3pm to 6:30pm London time, consecutive half-days excluding weekend). If you&#39;re interested in the same course but delivered over 1 full day, please click&nbsp;</span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);"><a href="https://www.ask-sonia.com/training/other-brcgs-courses/gluten-free-sites" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;"><u fr-original-style="" style="box-sizing: border-box;">here</u></a></span><span style="color: rgb(184, 49, 47); box-sizing: border-box;" fr-original-style="color: rgb(184, 49, 47);">. Thank you.</span></p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);">This training course has been designed for new or existing Gluten-Free Certification Program customers to help gain an appreciation of celiac disease and non-celiac gluten sensitivity, understand the Gluten-Free Certification Program Global Standard requirements and to provide guidance on implementing a preventative, risk-based Gluten-Free Management System.</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This training will also explain the process that a business will need to follow in order to become a certified Gluten-Free site.</p><h4 style="color: rgb(234, 118, 0); box-sizing: border-box;" fr-original-style=" color: rgb(234, 118, 0);">Key learning objectives:</h4><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify the impact that celiac disease has on individuals and demonstrate an understanding of why the food industry is required to manage gluten</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Explain the concept of cross contact and the potential for cross contact in a food production process</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline key legal requirements relating to gluten-free labelling</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Identify different gluten controls that must be implemented as part of a gluten-free management system</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Outline the importance of prerequisite programs in safeguarding a gluten-free site</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Describe the process for obtaining certification to the Gluten-free Certification Program Global Standard</li><li style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">Understand the protocol for audits to the Standard</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; color: rgb(243, 121, 52); box-sizing: border-box;" fr-original-style="font-size: 16px; color: rgb(243, 121, 52);">Note: This course is proposed as either 1x full day, or 2x half-days. Please carefully review the date &amp; time options before confirming your booking.</span></div>

Official BRCGS Gluten-Free Issue 4 for Sites course.
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Gluten-Free Issue 4 for Sites (2 Half-Day Sessions)

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">This course is part of the <a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Professional recognition programme</a>.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, you will:</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Understand the roles and responsibilities of auditors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to plan and conduct an internal audit</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Know how to write concise, accurate and factual audit reports</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Be able to undertake audit follow-up activities</p></li></ul>

This official BRCGS two-day course will enable you to undertake internal audits and prepare companies for third party audits. It is delivered through a series of workshop-led discussions, presentations and an interactive case study. During the live case study, you will be given feedback and support to enable you to carry out an audit at your own workplace.
You will be assessed throughout the course (50%) and you will also need to undertake a workplace audit and submit an audit report for assessment (50%). You will need to gain a 75% pass for this assessment.
This course is part of the BRCGS Professional recognition programme. 
At the end of the course, you will:
Understand the roles and responsibilities of auditors
Be able to plan and conduct an internal audit
Know how to write concise, accurate and factual audit reports
Be able to undertake audit follow-up activities

Internal Auditing

HACCP

Official BRCGS Product Safety Management course: Internal Auditor
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Internal Auditor (2 Days)

<div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(57, 54, 79); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.</strong></p><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Please note: this course is for health care professionals &nbsp;or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please&nbsp;email&nbsp;annie at <a href="mailto:training@anniebarr.com" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">training@anniebarr.com</a>&nbsp;or phone +44 7500048222</strong></p></div></div><div fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79);">About this event</h2><h3 style="color: rgb(30, 10, 60); box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60);">Course Introduction</h3><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course concentrates on B12 deficiency, symptoms, treatments and management.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of &nbsp;pernicious anaemia. &nbsp;This course is interactive and we include case studies and discuss issues regarding diagnostic testing.&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is &nbsp;very interactive.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AIMS AND OBJECTIVES</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for accountability and responsibility in relation to role development</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of safe practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe the signs and symptoms of pernicious anaemia</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe pernicious anaemia and its impact on patients</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Fully understand the principles, and practice B12 deficiency and B12 injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the importance of safety issues related to giving injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the law relating to role and function of the HCA and prescribing.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe why patients require B12 injections</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to correctly identify anatomical sites for injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct administration techniques</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate how to correctly dispose of waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate correct infection control procedures and use of PPE</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Describe when patients require referral and understand the importance of referral using correct clinical pathways</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Demonstrate an understanding of anaphylaxis and emergency procedures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Understand the need for correct prescribing procedures</p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Be able to document consultations following your organisations procedures</p></li></ul></li></ul></li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">COURSE CONTENTS</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Role and responsibilities</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Accountability guidelines and requirements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pernicious anaemia&nbsp;</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Blood- function</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 &nbsp;Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Risk factors/groups</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Causes of B12 deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Diagnosis and reference ranges, testing</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Protocols and guidelines</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting B12 diagnosis and treatment</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Factors affecting absorption</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">B12 injections and common side effects</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Could it be B12 Deficiency</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Supplements</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Side effects and management including ADR&rsquo;s</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Contraindications and Precautions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Correct Administration and techniques including practical session</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Injection sites</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Legal Issues including consent</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Prescribing and Patient Specific Directions</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What to record</p></li><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Storage</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Disposal of injections/waste</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Infection control</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Needle stick injuries</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Competence and supervised practice</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Policies and procedures</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Facts and Figures</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Setting up and running a clinic</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Insurance/indemnity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Research/evidence base and resources<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></li></ul></ul></ul><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Please note Anaphylaxis&nbsp;is not covered on this course, however we do run a separate Anaphylaxis&nbsp;1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis&nbsp;also, you should book onto BOTH courses.</span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">WHO SHOULD ATTEND?</p></li><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">HCAs</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Nurses</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Doctors</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Pharmacists</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency</p></li></ul></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgb(111, 114, 135);">AB Health Group awards CPD points / certificate of attendance for each course. &nbsp;If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. &nbsp;The charge for the certificate including postage is &pound;30.</p></div>

Course Introduction Covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms.
Please note: this course is for health care professionals or those working in Primary Care. It is not open to Beauticians unless you are a registered healthcare professional. If in doubt- please email annie at training@anniebarr.com or phone +44 7500048222
About this event
Course Introduction
This course concentrates on B12 deficiency, symptoms, treatments and management.
The course covers B12 deficiency, pernicious anaemia, diagnosis, treatment and management. It also covers signs and symptoms of pernicious anaemia. This course is interactive and we include case studies and discuss issues regarding diagnostic testing. 
We review inclusion and exclusion criteria and identification of appropriate clients. Delegates will get the opportunity to review practice with hands on practical demonstrations of how to give injections correctly. We will cover administration techniques, where to give the injections and record keeping / documentation. We will discuss role and responsibilities and contraindications and precautions. The delegates will leave this course with an example of an individual protocol of Patient Specific Direction (PSD) and a competence based framework document to be used in practice. This course is very interactive.
AIMS AND OBJECTIVES
Understand the need for accountability and responsibility in relation to role development
Demonstrate an understanding of safe practice
Describe the signs and symptoms of pernicious anaemia
Describe pernicious anaemia and its impact on patients
Fully understand the principles, and practice B12 deficiency and B12 injections
Understand the importance of safety issues related to giving injections
Understand the law relating to role and function of the HCA and prescribing.
Describe why patients require B12 injectionsBe able to correctly identify anatomical sites for injectionsDemonstrate correct administration techniquesDemonstrate how to correctly dispose of wasteDemonstrate correct infection control procedures and use of PPEDescribe when patients require referral and understand the importance of referral using correct clinical pathwaysDemonstrate an understanding of anaphylaxis and emergency proceduresUnderstand the need for correct prescribing proceduresBe able to document consultations following your organisations procedures
 
 
COURSE CONTENTS
Role and responsibilities
Accountability guidelines and requirements
Pernicious anaemia
Blood- function
B12 Deficiency
Risk factors/groups
Causes of B12 deficiency
Diagnosis and reference ranges, testing
Protocols and guidelines
Factors affecting B12 diagnosis and treatment
Factors affecting absorption
B12 injections and common side effects
Could it be B12 Deficiency
Supplements
Side effects and management including ADR’s
Contraindications and Precautions
Correct Administration and techniques including practical session
Injection sites
Legal Issues including consent
Prescribing and Patient Specific Directions
What to record
Storage
Disposal of injections/waste
Infection control
Needle stick injuries
Competence and supervised practice
Policies and procedures
Facts and Figures
Setting up and running a clinic
Insurance/indemnity
Research/evidence base and resources
Please note Anaphylaxis is not covered on this course, however we do run a separate Anaphylaxis 1hr training course, which takes place at the end of this B12 webinar. If you wish to do the 1 hr Anaphylaxis also, you should book onto BOTH courses.
WHO SHOULD ATTEND?
HCAs
Nurses
Doctors
Pharmacists
Anyone interested in Vitamin B12 deficiency and pernicious anaemia and those working with clients with B12 deficiency
AB Health Group awards CPD points / certificate of attendance for each course. If you would prefer an accredited certificate by our accrediting body Aim Qualifications we can organise this. The charge for the certificate including postage is £30.

AB Health Group

Health & Wellbeing

General Health

Medical Training

Professional Development

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B12 and Pernicious Anaemia Training - Webinar

Delegate Admission

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>To ensure success, students will need to be familiar with using personal computers and should have experience using a keyboard and mouse. Students should also be comfortable working in the Windows environment and be able to manage information on their computers.</p>Overview<p>Upon successful completion of this course, you will be able to create and develop Excel worksheets and workbooks in order to work with and analyse the data that is critical to the success of your organisation.</p><p>This course is intended for those who wish to gain the foundational understanding of Excel that is necessary to create and work with electronic spreadsheets. Excel can help you organise, calculate, analyse, revise, update, and present your data.</p></div><div id="course-pills-2"><h4>Getting Started with Excel</h4><ul><li>Navigate the Excel User Interface</li><li>Use Excel Commands</li><li>Create and Save a Basic Workbook</li><li>Enter and Edit Cell Data</li><li>Fill Cells with Series of Data (AutoFill and Flash Fill)</li><li>Use Excel Help</li></ul><h4>Performing Calculations</h4><ul><li>Create Worksheet Formulas</li><li>Insert Functions and use Autocomplete</li><li>Reuse Formulas and Functions</li><li>Create an Absolute Reference</li></ul><h4>Modifying a Worksheet</h4><ul><li>Insert, Delete, and Adjust Cells, Columns, and Rows</li><li>Move and Copy Data between Cells</li><li>Search for and Replace Data</li><li>Use Spellcheck and Proofing</li></ul><h4>Formatting a Worksheet</h4><ul><li>Apply Text Formats</li><li>Apply Number Formats</li><li>Align Cell Contents</li><li>Apply and Copy Cell Styles</li><li>Apply Basic Conditional Formatting</li></ul><h4>Printing Workbooks</h4><ul><li>Preview and Print a Workbook</li><li>Controlling Page Layout</li><li>Adding Headers and Footers</li><li>Set Print Titles and Print Ranges</li></ul><h4>Managing Workbooks</h4><ul><li>Manage Worksheets</li><li>Insert and Delete Worksheets</li><li>Manage Workbook and Worksheet Views</li><li>Manage Workbook Properties</li></ul></div>

Office Skills & Productivity

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Microsoft Excel

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Spreadsheet

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Epilepsy Medication Training

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to raise awareness and help prevent different types of disruptive and unacceptable behaviour, workplace bullying and harassment behaviours as well as understanding the impact on health and performance.</span></p></div><div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Definitions of bullying, cyberbullying and harassment</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Overview of current legislation</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Different forms and behaviours that bullying can take in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Remote working: what makes cyberbullying different?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">The bullying relationship &ndash; what makes someone bully?</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Professional, personal and emotional impact of being bullied in the workplace</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Being an Active Upstander</span></p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_13)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_13));">Current best practice for organisations</span></p></li></ul></div>

The definitive guide to workplace bullying & harassment delivered by UK's leading expert. Take a deep dive into the subject - the facts, the experiences, the reasons, and the damage to individuals and businesses.
This online workshop raises awareness and helps you and your teams prevent different types of disruptive and unacceptable bullying and harassment behaviours as well as understanding the impact on health and performance.
Definitions of bullying, cyberbullying and harassment
Overview of current legislation and the preventative duty
Different forms and behaviours that bullying can take in the workplace
Remote working: what makes cyberbullying different?
The bullying relationship – what makes someone bully?
Professional, personal and emotional impact of being bullied in the workplace
Being an Active Upstander
Current best practice for organisations

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UNDERSTANDING WORKPLACE BULLYING AND HARASSMENT
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