Name: Customer Service Skills Course
Price: 25 GBP
Availability: InStock

Level 3 Award in Education and Training - AET, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK.If you are thinking about getting into teaching, this Level 3 Award in Education and Training (AET), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills.Awarding BodyThe Level 3 Award in Education and Training course is accredited by Active IQ. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry.There is Something More for You with This Level 3 in Education and TrainingAs a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those -<ol><li>Diploma in Special Education Needs (SEN)</li><li>EYFS Teaching Diploma</li><li>Early Years Level 4</li><li>Primary Teaching Diploma</li><li>Level 2 Diploma for the Early Years Practitioner</li></ol>Learning Outcomes By the end of this course, you will be able to:<ul><li>Identify and perform the roles of a teacher.</li><li>Explain and apply the teaching and learning approaches.</li><li>Plan a training session for your learners of different backgrounds.</li><li>Describe the teachers' attributes and expectations.</li><li>Prepare inclusive lessons and training sessions for your students.</li><li>Analyse the role, responsibilities and relationships in education and training.</li><li>Prepare and administer necessary assessments for your students.</li></ul>Why Choose this Training from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Dedicated tutor support during office hour (Monday to Friday)</li><li>Course developed by industry experts.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Gift Courses.</li></ul>Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. Course CurriculumModule 01: Understanding Roles, Responsibilities and Relationships in Education and Training<ul><li>Understand the Teaching Role and Responsibilities in Education and Training</li><li>Understand Ways to Maintain a Safe and Supportive Learning Environment</li><li>Understand the Relationships between Teachers and Other Professionals in Education and Training</li></ul>Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training<ul><li>Understand Inclusive Teaching and Learning Approaches in Education and Training</li><li>Understand Ways to Create an Inclusive Teaching and Learning Environment</li><li>Be Able to Plan Inclusive Teaching and Learning</li><li>Be Able to Deliver Inclusive Teaching and Learning</li><li>Be Able to Evaluate the Delivery of Inclusive Teaching and Learning</li></ul>Module 03: Understanding Assessment<ul><li>Understand Types and Methods of Assessment Used in Education and Training</li><li>Understand How to Involve Learners and Others in the Assessment Process</li><li>Understand the Role and Use of Constructive Feedback in the Assessment Process</li><li>Understand Requirements for Keeping Records of Assessment in Education and Training</li></ul>Level 3 in AET Qualification at a Glance<ul><li>Total Qualification Time (TQT) - 120 Hours</li><li>Guided Learning Hours (GLH) - 48 Hours</li><li>Credit Value - 12</li><li>Minimum Age - 19</li></ul>Purpose of the Level 3 AETQualificationThis Level 3 in Education and Training qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector.What Skills You Will Gain from this Level 3 in Education and TrainingYou will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities.<ul><li>Become an expert in education and training.</li><li>Learn about the teacher's role.</li><li>Master the learning and teaching approaches.</li><li>Increase your session planning skills.</li><li>Gain knowledge in teacher expectations &amp; attributions.</li><li>Understand how to deliver inclusive sessions which engage and motivate learners.</li><li>Explain roles, responsibilities, and relationships in education and training.</li><li>Identify how to create assessments in education and training.</li></ul>Level 3 in Education and Training Assessment MethodIn order to be eligible for the certification, you need to complete the following assessments.<ul><li>Three written assignments</li><li>One microteaching session (Which can be submitted as a recorded video)</li></ul>Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you.You must submit all assignments via the online portal with full tutor support.CertificationAs soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body Active IQ.ProgressionIf you achieve this Level 3 in Education and Training qualification, you could progress to:<ul><li>Level 3 Award in Assessing Vocationally Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 4 Certificate in Education and Training</li><li>Level 4 Certificate for the Advanced Practitioner in Schools and Colleges</li><li>Level 4 Award for Technology Enabled Educators</li><li>Level 5 Diploma in Education and Training</li></ul> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Wherever you work, this Level 3 in Education and Training is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following.<ul><li>Teacher &amp; Trainer</li><li>Consultant</li><li>Job Hunters &amp; School Leavers</li><li>College or University Students &amp; Graduates</li><li>Tutors &amp; Instructors</li><li>Headmasters</li><li>Education Consultants</li><li>Education Providers</li><li>Office Clerk &amp; Administration Assistant</li><li>Educational Psychologist</li><li>Lecturer or Classroom Assistant</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 You can choose from a variety of professions either in teaching or training upon completion of the Level 3 in Education and Training. These include -<ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Further Education Teacher</li><li>Private Tutor</li><li>Freelance Trainer</li><li>Trainer at Your Workplace</li></ul>
 </div>

Training Tale

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Initial Teacher

Further Education Teacher

Teaching & Training

Level 3 in Education and Training

General Admission

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			<blockquote>
<h4>Get a good grasp of what Social Learning and Digital Citizenship is all about </h4>
</blockquote>
There are somethings that can only be taught from be in a public surrounding, by being social. In this modern world, technologies are vastly improving everyday, people get most of the information online. In this course you will be looking into both Social Learning and Digital Citizenship.
Social learning combines cognitive learning (which posits that learning is influenced by psychological factors) and behavioral learning (which assumes that learning is based on responses to environmental stimuli). Digital Citizenship is a concept which helps teachers, technology leaders and parents to understand what students/children/technology users should know to use technology appropriately. Digital Citizenship is more than just a teaching tool; it is a way to prepare students/technology users for a society full of technology.
In this course you will learn all about social learning and people learn from their surroundings and other people's behavior. You will also have a grasp of digital citizenship and keep yourself up to date with modern technology. Get both the sides in this helpful course.  
<h3>Course Highlights</h3>
Certified Social Learning and Digital Citizenship Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Social Learning and Digital Citizenship Course into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Certified Social Learning and Digital Citizenship Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
<ul>
<li>Entrepreneurs, students, adventurers, the dreamers or individuals who are interested in learning the techniques of goal setting.</li>
</ul>
Certified Social Learning and Digital Citizenship Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Certified Social Learning and Digital Citizenship Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Social Learning</td>
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					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Two - Setting the Right Group Dynamic (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Three - Setting the Right Group Dynamic (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Develop a Social Learning Culture at Work (I)</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Module Five - Develop a Social Learning Culture at Work (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Six - Develop a Culture of Social Learning at Work (III)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Seven - Role Playing (I)</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Eight - Role Playing (II)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Nine - Utilizing the Right Tools (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Ten - Utilizing the Right Tools (II)</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Module Eleven - Modeling and Observational Learning</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
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					<td colspan="4">Digital Citizenship</td>
				</tr>
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					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Two - What Is Digital Citizenship</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Three - Being a Good Citizen</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Four - Best Practices for Sharing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Five - Networking and Personal Branding (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Six - Networking and Personal Branding (II)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Seven - Digital Security and Safety (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eight - Digital Security and Safety (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Nine - Dealing with the Dark side</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Ten - Digital Etiquette (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eleven - Digital Etiquette (II)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Accredited Course in Digital Citizenship - Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
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					<td colspan="4">Mock Exam </td>
				</tr>
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					<td colspan="4">Final Exam</td>
				</tr>
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iStudy UK

Learning & Development

Online Course Marketing

Certified in Cybersecurity (CC)

Professional Skills Course (PSC)

Digital Skills

ICDL (International Certification of Digital Literacy)

Certified Social Learning and Digital Citizenship Course

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			<blockquote>
<h4>Improve your Business Writing Skills in this helpful course</h4>
</blockquote>
Can you ensure that your writing is as clear and effective as possible? How do you make your communications stand out? Find out in this Business Writing Skills Course course.
Overworked managers with little time might think that improving their writing is a tedious or even frivolous exercise. But knowing how to fashion an interesting and intelligent sentence is essential to communicating effectively, winning business, and setting yourself apart. Before you put pen to paper or hands to keyboard, consider what you want to say. Think before you write. Make your point right up front. Many people find that the writing style and structure they developed in school doesn't work as well in the business world. Writing is considered as one of the necessary skills needed by any professionals. In the business industry, you need to know the technicalities in business writing if you want to succeed.
This course will help you improve your business writing skills and in turn put you ahead of the pack. If you are interested in learning more about business writing, then this is your chance to grab it.
<h3>Course Highlights</h3>
Business Writing Skills Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Business Writing Skills Course into several modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Business Writing Skills Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Business Writing Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Business Writing Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Business Writing Basics</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Working with Words</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Constructing Sentences</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Creating Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Writing Meeting Agendas</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Writing E-mails</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Writing Business Letters</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Writing Proposals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Writing Reports</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Other Types of Documents</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Proofreading and Finishing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Proposal Writing</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Understanding Proposals</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Beginning the Proposal Writing Process</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Preparing An Outline</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Finding Facts</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Six - Writing Skills (I)</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Writing Skills (II)</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Writing the Proposal</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Checking for Readability</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Proofreading and Editing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Adding the Final Touches</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Business Proposal Writing Diploma- Activities</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Business Content Writing</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Advantages Of Writing As A Business</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types Of Writing</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Where To Sell Your Writing</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>How Much Should You Charge?</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
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					<td></td>
					<td>Specializing</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Professional Skills

Business Communication Skills

Writing Skills

Business English

Business Writing

Business Writing Skills Course

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								<section>
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					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<blockquote>
<h4>Advanced Level Course on Microsoft One Note featuring all the Essentials</h4>
</blockquote>
Have you ever faced a situation where you wanted to note something down but you didn't have your diary or notebook because you didn't want to carry the extra load? With Microsoft  One Note you don't need to face this situation again. Write anything down anywhere, whenever you feel like. Store your drawings, screen clippings and audio commentaries on this useful app.
This application can be used on your mobile phones. One note can be downloaded on any platform. It is very easy to use and useful for anyone living a busy life. One note is beneficial for improved workflow and daily organization. It has an easy access and improves transparency. The app itself can also be downloaded for free.
This course will give you all the idea you need on how to operate microsoft one note as a professional. After completion you will be able to learn all of the functions of this useful application and store all your thoughts and writings on it while also organizing your daily life.
<h3>Course Highlights</h3>
Accredited Microsoft One Note Complete Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Microsoft One Note Complete Course into 26 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Accredited Microsoft One Note Complete Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Accredited Microsoft One Note Complete Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Accredited Microsoft One Note Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.<table>				<tbody><tr>
					<td colspan="4">Microsoft One Note Complete for Beginners</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Your First Notebook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with Text</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Working with Pages and Sections</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Staying Organized</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Tagging and Searching Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Using Send to OneNote</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Inserting Basic Objects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Drawing in OneNote</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Reviewing Your Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Sharing Your Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities - Accredited Microsoft One Note for Beginners</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft One Note Advanced Level</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Working with Notebooks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Using Additional Notebooks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Formatting and Editing Your Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Working with Audio and Video</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Working with Tables</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Working with Equations and Excel Spreadsheets</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Researching a Topic</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Advanced Review Tasks</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Collaborating</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Advanced Sharing Options</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities - Microsoft One Note Advanced Level Accredited</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Microsoft One Note Complete Course - Essentials, Advanced</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Microsoft One Note Complete Course - Essentials, Advanced</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

Microsoft MS-700

Microsoft Onenote

Microsoft Certification

Online Course Creation

Microsoft AZ-900

Microsoft Onedrive

Accredited Microsoft One Note Complete Course

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			<div>
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				<div>
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				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			Microsoft Outlook is used for emails and also personal management of information. You will learn how to customise the outlook interface so that it works best for you. You will also learn how to use the tool to organise your data.
Whilst outlook is mostly used for storing, receiving and sending emails, it is called a personal information management tool because it also includes calendar, tasks, contacts and notes as well as a journal. Outlook for emails usually has the common features associated with emails such as inbox, outbox, drafts and deleted items.The Calendar element of outlook can be used to keep appointments and plan meetings. Tasks are also useful for remembering things you need to do with the ability to set an audible alarm. The Contacts element of Outlook can store address, email and contact details of your friends and family.
This Diploma Course will teach you all of the features such that you will be an expert. The Diploma Course is designed for all users and can be helpful for anyone interested in microsoft outlook.
<h3>Course Highlights</h3>
Certified Diploma in Microsoft Outlook 2007 is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Microsoft Outlook 2007 into 26 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 23 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Certified Diploma in Microsoft Outlook 2007</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Certified Diploma in Microsoft Outlook 2007 is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Certified Diploma in Microsoft Outlook 2007 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4">Microsoft Outlook 2007 for Beginners</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening and Closing Outlook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Working with E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Creating a New E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Managing E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Managing Junk Mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Outlook's Organization Tools</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Searching for Items</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - An Introduction to the Calendar</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - An Introduction to Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - An Introduction to Contacts</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities-Certificate in Microsoft Outlook 2007 for Beginners</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Outlook 2007 Advanced Level</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Customizing Outlook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Adding Word Elements to an E-mail</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Customizing Your Profile</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Advanced E-Mail Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Advanced Calendar Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Doing More with Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Using Notes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Viewing RSS Feeds</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Managing Outlook Data, Part One</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Managing Outlook Data, Part Two</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Activities- Microsoft Outlook 2007 Advanced CPD &amp; IAO Accredited</td>
					<td> </td>
					<td> 00:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td></td>
					<td>Mock Exam- Certified Diploma in Microsoft Outlook 2007</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td></td>
					<td>Final Exam- Certified Diploma in Microsoft Outlook 2007</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
				</tbody></table>

European Computer Driving Licence (ECDL)

Outlook

Diploma in Professional Studies (DPS)

Microsoft Outlook

Certified Diploma in Microsoft Outlook 2007

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						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h3>Description:</h3>
This course will greatly benefit anyone wishing to learn the fundamentals of computer operating systems, PC attributes, Microsoft Windows, MAC  OS, UNIX, LINUX, GNU etc. This course will answer why administrators must see how Information Technology assumes a major part in both the structure and control of the current business. A fruitful administrator must have a great handle on the usefulness, abilities, and impacts of the innovation that he or she should actualise and oversee. This online course displays a variety of the centre ideas of Information Technology administration. The course will survey such key territories as corporate structures, programming, databases, data frameworks, interchanges and administration of workforce in connection to innovation and from the perspective of the business director. 
This course is perfect for administration experts who wish to pick up a top to the bottom comprehension of the administration of Information Technology in the advanced partnership. 
<h3>Who is the course for?</h3>
<ul>
<li>Beginner to advanced level users can benefit from the lessons we provide.</li>
<li>People who have an interest in learning about computer and computer maintenance.</li>
</ul>
<h3>Entry Requirement:</h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds. </li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3>Assessment: </h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3> Certification:</h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3>Why choose us?</h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of applying for NUS Extra Discount Card;</li>
<li>24/7 student support via email.</li>
</ul>
<h3>Career Path:</h3>
The Computer Operating Systems Diploma Course is a very useful qualification to possess, and will be very helpful to have especially for these careers:
<ul>
<li>Computer Maintenance Staff</li>
<li>IT Department Manager</li>
<li>IT Specialists</li>
<li>Computer Engineer</li>
<li>Computer Specialist</li>
<li>And Other Computer Operation-related jobs! </li>
</ul><table>				<tbody><tr>
					<td colspan="4">Computer Operating Systems Diploma</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHAT IS AN OPERATING SYSTEM?</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>HISTORY OF OPERATING SYSTEMS</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>WHAT AN OPERATING SYSTEM DOES</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>MICROSOFT WINDOWS</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>MAC OS</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>UNIX</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>LINUX</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>GNU-1</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>OTHER OPERATING SYSTEMS</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>INSTALLING AN OPERATING SYSTEM</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>DEFINING THE PROCESSES</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>CONCLUSION</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td colspan="4">Windows 8</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Welcome to Windows 8</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Three - Using Apps</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Four - Working with the Desktop</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Five - Using the Taskbar</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Six - Working with the Charms Bar</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Seven - Managing Your Files and Folders</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eight - Networking and Devices</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Nine - Working with Settings and the Control Panel</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Ten - Personalizing Windows 8</td>
					<td> </td>
					<td> 02:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Eleven - Understanding Security and Maintenance</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td colspan="4">Mac Operating System</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction to Mac</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Features of Mac Desktops</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Networking System of Mac</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Mac</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Mac your way to cyberspace</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Benefits of Using Mac</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to print &amp; fax using Mac</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Managing music with iTunes</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Having fun with photos</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Computer Systems

Computing Skills

Computer Maintenance

Computer Skills

Operating Systems & Services

Computer Operating Systems Diploma

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			Learn to start 'weight loss coaching' business either online or offline with the Diploma in Weight loss Coaching course.
You will be amazed to know that the U.S. weight loss market is estimated to be worth $68.2 billion in 2017-a 2.7% gain which is expected to continue in the upcoming years. Because of the high rates of obesity and overweight, people are now searching for weight loss coaching centres. In this course, you will learn the skills that you need to know for running online or offline coaching.
Topics covered in the course are types of weight loss clients, types of emotional eaters, common reasons for being 'overweight', and more. Then the course teaches you all about starting your coaching. You will know the various forms of coaching, coaching through Facebook groups, Skype or Google Hangouts coaching, Email coaching,   advertising through YouTube and Facebook, finding new clients, and more. Instead of these, you will learn how to write and publish your Kindle books.
<div> <div></div></div>
<div>
<div>
<div>
<div>
<div>
<div>
<div>
<h3>What Will I Learn?</h3>
<ul>
<li>Start 'Weight-Loss Coaching' business either 'online' or 'offline'</li>
<li>Design specifically suited marketing plan for their coaching business</li>
<li>Create and publish their own Kindle book</li>
<li>Locate new coaching clients 'online'</li>
<li>Advise their coaching clients on nutrition, exercise, and action plan</li>
<li>Coach on Skype, Facebook, via Emails, and so on</li>
<li>Create own Facebook and LinkedIn groups</li>
</ul>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>
<h3>Requirements</h3>
</div>
<div>
<div>
<div>
<div>
<div>
<ul>
<li>Internet</li>
<li>Desire to specialise in 'Weight Loss' Coaching</li>
</ul>
</div>
</div>
</div>
</div>
</div><table>				<tbody><tr>
					<td colspan="4">Introduction</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction: About the course</td>
					<td>FREE </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Introduction: About Your Instructor</td>
					<td>FREE </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td colspan="4">Building Your Weight-Loss Coach Persona</td>
				</tr>
								<tr>
					<td></td>
					<td>Key responsibilities of the coach</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>What's the best 'title' for weight-loss coaching?</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Getting clear on your 'mission' and 'vision'</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Who is your 'ideal client'?</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Create your 'Statement Message'</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Do you need additional qualifications?</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Developing your coaching plan</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">Types of Weight-Loss Clients</td>
				</tr>
								<tr>
					<td></td>
					<td>3 Types of Weight-Loss Clients</td>
					<td>FREE </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to coach 'female clients'</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to work with male clients</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to work with very busy clients</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td colspan="4">What Do Your Clients Really Need?</td>
				</tr>
								<tr>
					<td></td>
					<td>The 3 'real' reasons of paying for your sessions</td>
					<td> </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Common reasons for being 'overweight'</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>3 Types of emotional eaters</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td colspan="4">Various Forms of Coaching</td>
				</tr>
								<tr>
					<td></td>
					<td>Coaching from your office Vs coaching 'online'</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>One-to-one coaching Vs Group coaching</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Facebook Coaching</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Skype or Google Hangouts coaching</td>
					<td>FREE </td>
					<td> 00:03:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Email Coaching</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">How To Give The Right Information To Your Client</td>
				</tr>
								<tr>
					<td></td>
					<td>How to increase your client's motivation</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Measuring your client's stress levels</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to overcome cravings</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to give the right information on dieting &amp; exercising</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td colspan="4">How To 'Attract' New Clients</td>
				</tr>
								<tr>
					<td></td>
					<td>Do you need a website?</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to find new clients on Facebook</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to become popular on YouTube?</td>
					<td> </td>
					<td> 00:04:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Is it possible to find clients on Twitter?</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to attract new clients on LinkedIn</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to create and publish your own Kindle book within 7 days</td>
					<td> </td>
					<td> 00:15:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to get known through 'magazines'</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>'Attracting' clients through 'follow-ups'</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td colspan="4">How To Find Clients In 7 Days</td>
				</tr>
								<tr>
					<td></td>
					<td>Joint Ventures</td>
					<td> </td>
					<td> 00:08:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Free coaching</td>
					<td> </td>
					<td> 00:09:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Power of referral</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Voucher Deals</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Webinars</td>
					<td> </td>
					<td> 00:12:00</td>
				</tr>
								<tr>
					<td colspan="4">BONUS Section</td>
				</tr>
								<tr>
					<td></td>
					<td>How to start charging more for your services?</td>
					<td> </td>
					<td> 00:06:00</td>
				</tr>
								<tr>
					<td></td>
					<td>7 Powerful coaching questions</td>
					<td> </td>
					<td> 00:07:00</td>
				</tr>
								<tr>
					<td></td>
					<td>When to quit your 9-to-5 job and start coaching full-time?</td>
					<td> </td>
					<td> 00:05:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Promo Video</td>
					<td> </td>
					<td> 00:01:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Coaching & Consulting Business

Life Coaching

Life Coach Training

Health Coach Training

Life Coach

Diploma in Weight loss Coaching

Level 3 Award in Education and Training, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK.If you are thinking about getting into teaching, this Level 3 Award in Education and Training (AET), previously known as the PTLLS Course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills.Awarding BodyThe Level 3 Award in Education and Training course is accredited by TQUK. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry.There is Something More for You with This AET : AET CourseAs a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those -<ul><li> Course 01: Diploma in Special Education Needs (SEN)</li><li> Course 02: EYFS Teaching Diploma</li><li> Course 03: Early Years Level 4</li><li> Course 04: Primary Teaching Diploma</li><li> Course 05: Level 2 Diploma for the Early Years Practitioner</li></ul>Learning Outcomes of the AET : AET CourseBy the end of this Course, you will be able to:<ul><li>Identify and perform the roles of a teacher.</li><li>Explain and apply the teaching and learning approaches.</li><li>Plan a training session for your learners of different backgrounds.</li><li>Describe the teachers' attributes and expectations.</li><li>Prepare inclusive lessons and training sessions for your students.</li><li>Analyse the role, responsibilities and relationships in education and training.</li><li>Prepare and administer necessary assessments for your students.</li></ul>Why Choose This Course from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Dedicated tutor support during office hour (Monday to Friday)</li><li>Course developed by industry experts.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Gift Courses.</li></ul>Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. AET : AET Course CurriculumModule 01: Understanding Roles, Responsibilities and Relationships in Education and Training<ul><li>Understand the Teaching Role and Responsibilities in Education and Training</li><li>Understand Ways to Maintain a Safe and Supportive Learning Environment</li><li>Understand the Relationships between Teachers and Other Professionals in Education and Training</li></ul>Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training<ul><li>Understand Inclusive Teaching and Learning Approaches in Education and Training</li><li>Understand Ways to Create an Inclusive Teaching and Learning Environment</li><li>Be Able to Plan Inclusive Teaching and Learning</li><li>Be Able to Deliver Inclusive Teaching and Learning</li><li>Be Able to Evaluate the Delivery of Inclusive Teaching and Learning</li></ul>Module 03: Understanding Assessment<ul><li>Understand Types and Methods of Assessment Used in Education and Training</li><li>Understand How to Involve Learners and Others in the Assessment Process</li><li>Understand the Role and Use of Constructive Feedback in the Assessment Process</li><li>Understand Requirements for Keeping Records of Assessment in Education and Training</li></ul>AET : AET (PTLLS) Course Qualification at a Glance<ul><li>Total Qualification Time (TQT - 120 Hours</li><li>Guided Learning Hours (GLH) - 48 Hours</li><li>Credit Value - 12</li><li>Minimum Age - 19</li></ul>Purpose of the AET : AET (PTLLS) Course QualificationThis Course qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector.What Skills You Will Gain from this AET : AET (PTLLS) CourseYou will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities.<ul><li>Become an expert in education and training.</li><li>Learn about the teacher's role.</li><li>Master the learning and teaching approaches.</li><li>Increase your session planning skills.</li><li>Gain knowledge in teacher expectations &amp; attributions.</li><li>Understand how to deliver inclusive sessions which engage and motivate learners.</li><li>Explain roles, responsibilities, and relationships in education and training.</li><li>Identify how to create assessments in education and training.</li></ul>Assessment MethodIn order to be eligible for the certification, you need to complete the following assessments.<ul><li>Three written assignments</li><li>One microteaching session - 60 Minutes (Which can be submitted as a recorded video)</li></ul>Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you.You must submit all assignments via the online portal with full tutor support.CertificationAs soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body TQUK.ProgressionIf you achieve this AET : AET Course qualification, you could progress to:<ul><li>Level 3 Award in Assessing Vocationally Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 4 Certificate in Education and Training</li><li>Level 4 Certificate for the Advanced Practitioner in Schools and Colleges</li><li>Level 4 Award for Technology Enabled Educators</li><li>Level 5 Diploma in Education and Training</li></ul> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Wherever you work, this AET : AET Course is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following.<ul><li>Teacher &amp; Trainer Consultant</li><li>Job Hunters &amp; School Leavers</li><li>College or University Students &amp; Graduates</li><li>Tutors &amp; Instructors</li><li>Headmasters</li><li>Education Consultants</li><li>Education Providers</li><li>Office Clerk &amp; Administration Assistant</li><li>Educational Psychologist</li><li>Lecturer or Classroom Assistant</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 AET : AET CourseYou can choose from a variety of professions either in teaching or training upon completion of the AET : AET. These include -<ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Further Education Teacher</li><li>Private Tutor</li><li>Freelance Trainer</li><li>Trainer at Your Workplace</li></ul>
 </div>

Qualified teacher status (QTS)

AET : AET Online Course

Level 3 Award in Education and Training - AET, previously PTLLS, is the mandatory minimum qualification if you want to be a FE teacher or trainer in your chosen field in the UK.If you are thinking about getting into teaching, this Level 3 Award in Education and Training (AET), previously known as the PTLLS course, is a great way to start. As a teacher, you can play a significant role in society and positively impact your students' lives. Currently, there is a huge demand for teaching jobs across the globe, and you know how satisfying it could be! So, if you aspire to be a changemaker, this is the ultimate course we can offer you. This course is designed so that both freshers and those working in an educational setting can get the benefit. Further, through this course, the current teachers can achieve formal recognition of their skills.Awarding BodyThe Level 3 Award in Education and Training course is accredited by Active IQ. A certificate from this renowned awarding body will bring you out as a highly marketable candidate within the desired industry.There is Something More for You with ThisLevel 3 Award in Education &amp; Training (AET - Previously known as PTLLS)As a course provider, we highly value our learners' needs. That is why we are giving you some relevant courses for teaching and training for free to benefit you. With these courses, you can further enrich your knowledge and employability skills. Here are those -<ol><li>Diploma in Special Education Needs (SEN)</li><li>EYFS Teaching Diploma</li><li>Early Years Level 4</li><li>Primary Teaching Diploma</li><li>Level 2 Diploma for the Early Years Practitioner</li></ol>Learning Outcomes of the Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS)By the end of this course, you will be able to:<ul><li>Identify and perform the roles of a teacher.</li><li>Explain and apply the teaching and learning approaches.</li><li>Plan a training session for your learners of different backgrounds.</li><li>Describe the teachers' attributes and expectations.</li><li>Prepare inclusive lessons and training sessions for your students.</li><li>Analyse the role, responsibilities and relationships in education and training.</li><li>Prepare and administer necessary assessments for your students.</li></ul>Why Choose Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) from Us<ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Dedicated tutor support during office hour (Monday to Friday)</li><li>Course developed by industry experts.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the Gift Courses.</li></ul>Special Note: Please be informed that apart from the initial fee, you have to pay GBP 169 when submitting assignments. Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS)Course CurriculumModule 01: Understanding Roles, Responsibilities and Relationships in Education and Training<ul><li>Understand the Teaching Role and Responsibilities in Education and Training</li><li>Understand Ways to Maintain a Safe and Supportive Learning Environment</li><li>Understand the Relationships between Teachers and Other Professionals in Education and Training</li></ul>Module 02: Understanding and Using Inclusive Teaching and Learning Approaches in Education and Training<ul><li>Understand Inclusive Teaching and Learning Approaches in Education and Training</li><li>Understand Ways to Create an Inclusive Teaching and Learning Environment</li><li>Be Able to Plan Inclusive Teaching and Learning</li><li>Be Able to Deliver Inclusive Teaching and Learning</li><li>Be Able to Evaluate the Delivery of Inclusive Teaching and Learning</li></ul>Module 03: Understanding Assessment<ul><li>Understand Types and Methods of Assessment Used in Education and Training</li><li>Understand How to Involve Learners and Others in the Assessment Process</li><li>Understand the Role and Use of Constructive Feedback in the Assessment Process</li><li>Understand Requirements for Keeping Records of Assessment in Education and Training</li></ul>Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) Qualification at a Glance<ul><li>Total Qualification Time (TQT) - 120 Hours</li><li>Guided Learning Hours (GLH) - 48 Hours</li><li>Credit Value - 12</li><li>Minimum Age - 19</li></ul>Purpose of the Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) QualificationThis Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) qualification is designed to prepare learners for employment and support them to progress to a teaching role within the workplace. It has been developed for those intending to work in the post-16 education and training sector.What Skills You Will Gain from this Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS)You will gain the following marketable qualities through the Level 3 Award in Education and Training course. Different hiring managers are looking for these below-mentioned qualities.<ul><li>Become an expert in education and training.</li><li>Learn about the teacher's role.</li><li>Master the learning and teaching approaches.</li><li>Increase your session planning skills.</li><li>Gain knowledge in teacher expectations &amp; attributions.</li><li>Understand how to deliver inclusive sessions which engage and motivate learners.</li><li>Explain roles, responsibilities, and relationships in education and training.</li><li>Identify how to create assessments in education and training.</li></ul>Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) Assessment MethodIn order to be eligible for the certification, you need to complete the following assessments.<ul><li>Three written assignments</li><li>One microteaching session - 60 Minutes (Which can be submitted as a recorded video)</li></ul>Please note that you will be given precise instruction in the course material about writing the assignments and performing the micro-teach session. Moreover, if you face any difficulty, your tutor will be there to support you.You must submit all assignments via the online portal with full tutor support.CertificationAs soon as you submit your assignments and micro-teaching video, your tutor will assess those. Based on the assessor's evaluation, you will be graded either achieved/not achieved yet. If you are in the achieved category, you will receive an accredited certificate from the renowned awarding body Active IQ.ProgressionIf you achieve this Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) qualification, you could progress to:<ul><li>Level 3 Award in Assessing Vocationally Related Achievement</li><li>Level 3 Certificate in Assessing Vocational Achievement</li><li>Level 3 Award in Assessing Competence in the Work Environment</li><li>Level 4 Certificate in Education and Training</li><li>Level 4 Certificate for the Advanced Practitioner in Schools and Colleges</li><li>Level 4 Award for Technology Enabled Educators</li><li>Level 5 Diploma in Education and Training</li></ul> <h2>
 
 <div>Who is this course for?</div>
 </h2>

 <div id="who_is_this_course_for">
 Wherever you work, this Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS) is a must for you if you want to become a trainer. Besides, this course is also appropriate for the following.<ul><li>Teacher &amp; Trainer</li><li>Consultant</li><li>Job Hunters &amp; School Leavers</li><li>College or University Students &amp; Graduates</li><li>Tutors &amp; Instructors</li><li>Headmasters</li><li>Education Consultants</li><li>Education Providers</li><li>Office Clerk &amp; Administration Assistant</li><li>Educational Psychologist</li><li>Lecturer or Classroom Assistant</li></ul>
 </div> <h2>
 
 <div>Requirements</div>
 </h2>

 <div id="requirements">
 There are no fixed entry requirements for attending the Level 3 Award in Education and Training course. However, you must be 19 years old or over upon certification. An interest in teaching adults and E-learning will be beneficial. Moreover, you must have basic ICT and time management skills. It will help you complete online written assignments. Since this is a Level 3 course, you must be ready to read through various texts, cross-reference, research theories or principles or practises of effective teaching. Finally, you need to demonstrate practical teaching skills via assessment work.
 </div> <h2>
 
 <div>Career path</div>
 </h2>

 <div id="career_path">
 You can choose from a variety of professions either in teaching or training upon completion of the Level 3 Award in Education &amp; Training (AET - Previously known as PTLLS). These include -<ul><li>Primary School Teacher</li><li>Secondary School Teacher</li><li>Further Education Teacher</li><li>Private Tutor</li><li>Freelance Trainer</li><li>Trainer at Your Workplace</li></ul>
 </div>

Trainers Course

Level 3 Award in Education & Training (AET - Previously known as PTLLS)

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			<h4>Interactive Course for Prospective Customer Service Provider</h4>
Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. 
Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. 
This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course.
<h3>Course Highlights</h3>
Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.
It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession.
To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace.
We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.
For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.
<h3>Why You Should Choose Customer Service Skills Course</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.
As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.
<h3>Requirements</h3>
Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.
<h3>Career Path</h3>
You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. <table>				<tbody><tr>
					<td colspan="4"> Customer Service</td>
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					<td>Introduction To Customer Service</td>
					<td>FREE </td>
					<td> 00:15:00</td>
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					<td></td>
					<td>The Power of Positive Thinking in Customer Service</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Types of Difficult Customers and How to Help them</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>How to Deal with Difficult Customers</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Conclusion</td>
					<td> </td>
					<td> 00:15:00</td>
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					<td colspan="4">Customer Service Basics</td>
				</tr>
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					<td></td>
					<td>Customer Service Skills Training Templates</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Customer Service &amp; Retention Checklist</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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								<tr>
					<td></td>
					<td>Customer Service Checklist</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Customer Service Skills</td>
				</tr>
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					<td></td>
					<td>First Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Second Lesson</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Third Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Fourth Lesson</td>
					<td> </td>
					<td> 00:30:00</td>
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					<td></td>
					<td>Fifth Lesson</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Microsoft Word</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
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					<td></td>
					<td>Module Two - Opening Word</td>
					<td>FREE </td>
					<td> 01:00:00</td>
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					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Four - Your First Document</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Five - Basic Editing Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Six - Basic Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Seven - Formatting Paragraphs</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Eight - Advanced Formatting Tasks</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Nine - Working with Styles</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Ten - Formatting the Page</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Eleven - Sharing Your Document</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 00:30:00</td>
				</tr>
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					<td colspan="4">Microsoft Excel</td>
				</tr>
								<tr>
					<td></td>
					<td>Module One - Getting Started</td>
					<td>FREE </td>
					<td> 00:30:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Two - Opening Excel</td>
					<td>FREE </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Three - Working with the Interface</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Four - Your First Worksheet</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Five - Viewing Excel Data</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Six - Building Formulas</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td>Module Seven - Using Excel Functions</td>
					<td> </td>
					<td> 01:00:00</td>
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					<td></td>
					<td>Module Eight - Using Quick Analysis</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Nine - Formatting Your Data</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Ten - Using Styles, Themes, and Effects</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
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					<td></td>
					<td>Module Eleven - Printing and Sharing Your Workbook</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td> 01:00:00</td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
				</tbody></table>

Customer Care

Customer Service

Counselling Skills

Customer Service Skills Course

<div id="course-pills-1">Duration5 Days30 CPD hoursThis course is intended forThis course is intended for experienced IT security-related practitioners, auditors, consultants, investigators, or instructors, including network or security analysts and engineers, network administrators, information security specialists, and risk management professionals, who are pursuing CISSP training and certification to acquire the credibility and mobility to advance within their current computer security careers or to migrate to a related career. Through the study of all eight CISSP Common Body of Knowledge (CBK) domains, students will validate their knowledge by meeting the necessary preparation requirements to qualify to sit for the CISSP certification exam. Additional CISSP certification requirements include a minimum of five years of direct professional work experience in two or more fields related to the eight CBK security domains, or a college degree and four years of experience.Overview#NAME?In this course, students will expand upon their knowledge by addressing the essential elements of the 8 domains that comprise a Common Body of Knowledge (CBK)Â© for information systems security professionals.Prerequisites<ul><li>CompTIA Network+ Certification</li></ul></div><div id="course-pills-2"><h3>1 - Security and Risk Management</h3> <ul> <li>Security Governance Principles</li> <li>Compliance</li> <li>Professional Ethics</li> <li>Security Documentation</li> <li>Risk Management</li> <li>Threat Modeling</li> <li>Business Continuity Plan Fundamentals</li> <li>Acquisition Strategy and Practice</li> <li>Personnel Security Policies</li> <li>Security Awareness and Training</li> </ul> <h3>2 - Asset Security</h3> <ul> <li>Asset Classification</li> <li>Privacy Protection</li> <li>Asset Retention</li> <li>Data Security Controls</li> <li>Secure Data Handling</li> </ul> <h3>3 - Security Engineering</h3> <ul> <li>Security in the Engineering Lifecycle</li> <li>System Component Security</li> <li>Security Models</li> <li>Controls and Countermeasures in Enterprise Security</li> <li>Information System Security Capabilities</li> <li>Design and Architecture Vulnerability Mitigation</li> <li>Vulnerability Mitigation in Embedded, Mobile, and Web-Based Systems</li> <li>Cryptography Concepts</li> <li>Cryptography Techniques</li> <li>Site and Facility Design for Physical Security</li> <li>Physical Security Implementation in Sites and Facilities</li> </ul> <h3>4 - Information Security Management Goals</h3> <ul> <li>Organizational Security</li> <li>The Application of Security Concepts</li> </ul> <h3>5 - Information Security Classification and Program Development</h3> <ul> <li>Information Classification</li> <li>Security Program Development</li> </ul> <h3>6 - Risk Management and Ethics</h3> <ul> <li>Risk Management</li> <li>Ethics</li> </ul> <h3>7 - Software Development Security</h3> <ul> <li>Software Configuration Management</li> <li>Software Controls</li> <li>Database System Security</li> </ul> <h3>8 - Cryptography</h3> <ul> <li>Ciphers and Cryptography</li> <li>Symmetric-Key Cryptography</li> <li>Asymmetric-Key Cryptography</li> <li>Hashing and Message Digests</li> <li>Email, Internet, and Wireless Security</li> <li>Cryptographic Weaknesses</li> </ul> <h3>9 - Physical Security</h3> <ul> <li>Physical Access Control</li> <li>Physical Access Monitoring</li> <li>Physical Security Methods</li> <li>Facilities Security</li> </ul></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Cloud Security Professional (CCSP)

Certified Information Security Manager (CISM)

Cissp

CompTIA Security+

Certified Information Security Systems Professional (CISSP)

Manchester

Bingley

Cardiff

Milton Keynes 

Birmingham

Bedford

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601) CLASSROOM or VIRTUAL CLASSROOM (with online theory)</h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learn how to administer vaccines or injections ...&nbsp;</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nationally Recognised Qualification</li><li fr-original-style="" style="box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</li><li fr-original-style="" style="box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</li><li fr-original-style="" style="box-sizing: border-box;">Covers all steps to safely perform a vaccination</li><li fr-original-style="" style="box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</li><li fr-original-style="" style="box-sizing: border-box;">Includes B12, Vitamin C and other treatments</li><li fr-original-style="" style="box-sizing: border-box;">Essential qualification for all injections</li><li fr-original-style="" style="box-sizing: border-box;">Basic understanding of English language required</li><li fr-original-style="" style="box-sizing: border-box;">OPEN TO ALL APPLICANTS</li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;">About this course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Learning Outcomes</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">After the course</div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">PART 1 - Theory: complete online at home or work and download a certificate of completionPART 2 - Skills and Practical Development: Attend in the Classroom or Virtual ClassroomVaccination - all essential vaccines including Covid-19, Flu and other annual vaccinesInjections - Aesthetics - B12, Vit C etc.78 UK &amp; Eire training locationsOCN Accredited at Level 4 (FDSc)Medical training standards throughoutSkills for Health &amp; WHO compliantLearning Outcomes<div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;All theory and practical skills required to perform a safe procedureCovers all essential theory and skill-set development to meet medical standardsUnderstand the procedures used to set up &nbsp;a manage and administer a vaccinePost-injection management and how to avoid critical complicationsCorrect client care and aftercareIncludes legal, consent and documentationAfter the course<div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)Correct client management before, during injection and safe after-careUnderstanding equipment types and appropriate choicesUnderstand vaccine management controlAppreciate legal and professional responsibilitiesOffer injection therapies to clients - vitamin supplementsAdminister in hospitals, GP Surgeries and Outreach Centres</div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Geopace Training

Immunisation & Vaccination

Immunisation

Allied Health

Allied Health Professions (AHP)

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

Bournemouth

London Waterloo Academy

Flight Attendant

Stewardess

FLIGHT ATTENDANT VIRTUAL VIA ZOOM COURSE, EVENINGS

Registration Fee

Course Fee

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Leeds

Slough

Newport

Peterborough

Nottingham

Paisley

Luton

Hull

Northampton

Liverpool 

Swansea

BASIC to ADVANCED COURSE PACKAGE

Complete 3 courses over 2 full days and receive three qualifications:

Introduction to Phlebotomy Certificate (Nationally Recognised Level 3, Ireland Level 5)
Days 1 and 2: 9.30am – 5.00pm

Advanced Phlebotomy Certificate (Nationally Recognised Level 4, Ireland Level 6)
Day 1: 5.30pm - 8.30pm

Geopace Certificate of Competency (Nationally Recognised Accredited, CPD Practical Skills)
Day 2: 5.30pm - 8.30pm

Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.






Key Facts & Summary:


COURSE 1: INTRODUCTION TO PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Three (Ireland Level Five)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (21 CPD Points)

PART 1 (DAY 1) - 9.30am to 5.00pm
PART 2 (DAY 2) - 9.30am to 5.00pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

A TWO DAY venepuncture course at Level 3. Trains up to the point of live blood draws.

On completion awards a Nationally Recognised and Accredited Certificate in Phlebotomy.

DAY ONE (PART 1) - THEORY
Attend the course location of your choice – starts at 9.30am and finishes approx. 5.00pm

DAY TWO (PART 2) - CLASSROOM
Your classroom tutor will recap on the theory element (above) after which you will begin your practical sessions learning and developing the skills required up to the point of Live Blood Draws.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 2: ADVANCED PHLEBOTOMY COURSE - NATIONALLY RECOGNISED AND ACCREDITED VENEPUCTURE COURSE
UK Level Four (Ireland Level 6)
DUALLY ACCREDITED - Open College Network (OCN) and The CPD Certification Service (14 CPD Points)

PART 1 - THEORY
Complete your theory training online in the comfort of your own home or at work.

PART 2 - CLASSROOM
Follow on from your Day One Theory training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.

On completion awards a Nationally Recognised and Accredited Certificate in Advanced Phlebotomy.

DOWNLOAD A COURSE ITINERARY HERE



COURSE 3: ROUTE TO COMPETENCY MASTERCLASS
CPD ACCREDITED - The CPD Certification Service

CLASSROOM
Follow on from your Day Two practical training, in the evening, from 5.30pm - 8.30pm

Adheres to World Health Organisation guidelines (meets or exceeds all guidelines) and Skills for Health Directive HSC376

GEOPACE LIVE BLOOD SESSIONS enabling you to draw human blood under 1-to-1 supervision of your tutor. You will follow a Competency Checklist, signed off by your tutor on completion.

On completion awards a Geopace Certificate of Competency - Nationally Recognised and Accredited Route to Competency - Live Blood Draws Certificate

DOWNLOAD A COURSE ITINERARY HERE




How do I attend?

EITHER -
CLASSROOM OPTION - Attend one of our scheduled classroom locations, completing your Introduction to Phlebotomy Course over 2 days. You will also complete your Advanced Training at the end of the first day and your Competency Training at the end of the second day.

Our Introduction to Phlebotomy and Advanced Phlebotomy Training Kits are supplied at no charge when booking our virtual classroom training option.
If you would like to add one or both of these kits to your classroom training option then these are available to add at time of booking. Our comprehensive training kits each mirror the same equipment and supplies used in the classroom and both include detailed video tutorials, allowing you to continue to practice and "hone" your skills after you have completed your practical training.

OR -

VIRTUAL CLASSROOM OPTION- Complete your theory training online at home or work, then join us for a one day Zoom session to complete your Introduction to Phlebotomy virtual classroom training, followed by your Advanced Training in the evening of the same day. You have the option to add a classroom-based competency session, awarding a CPD Accredited Geopace Certificate of Competency, at time of booking.

Our Virtual Classroom option includes two very comprehensive training kits - one for your introductory course and one for your advanced course. Kits are included at no charge (normally £79.95 each) and are yours to keep and to continue to practice with after you have finished your courses. The equipment and supplies included in your kits are the same as those used if you choose the classroom option.

How do I book?

Choose whether you would like to attend in a classroom or if you would like to complete your training by virtual classroom.
Click on the Classroom - Booking Options or Virtual Classroom - Booking Options buttons below to see all upcoming dates and locations.

Please note - Competency Training
Our Route to Competency Masterclass - Live Blood Sessions can only be completed in a classroom environment. This is included when you book a classroom option. When booking the virtual classroom option you can choose to add this at time of booking. You will receive a voucher code to enable you to book onto any upcoming dates or locations. For most of our two day course we run our competency training at the end of the second day and therefore you should be able to complete your full training programme with us over two days.

If you are completing your training by virtual classroom please see our list of competency training locations here.

If you would like to "mix and match" your training dates and/or locations then please call our admin team on 01525 713377 who will be more than happy to put a training package together for you on dates and / or locations that suit you.

All courses are accredited and are Skills for Health & WHO compliant.

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

THIS COURSE PACKAGE INCLUDES:
1: INTRODUCTION TO PHLEBOTOMY COURSE (GPT003) - Level 3 (Ireland Level 5)
2: ADVANCED PHLEBOTOMY COURSE (GPT005) - Level 4 (Ireland Level 6)
3: GEOPACE COMPETENCY CERTIFICATE - CPD Certified (optional with Virtual Classroom)

Learn how to take blood ... train as a Phlebotomist

FAST-TRACK YOUR PHLEBOTOMY TRAINING

WITH OUR

COMPLETE TRAINING PACKAGE

20% off -  Multi-Course Discount

    Cover all stages from beginner through to Level 4

    Available as Classroom or Virtual Classroom

    Complete your beginner to advanced training in 2 days

    Awards 2 accredited qualifications - Introduction to Phlebotomy and Advanced Phlebotomy qualifications

    Both courses are dually accredited (OCN & CPD)

    Geopace Certificate of Competency included with classroom attendance or available as an option when booking virtual classroom

    Covers all steps up to live blood draw

    Learn advanced skills and techniques

    Virtual Classroom options include comprehensive Practise@Home Training Kits (yours to keep)

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Phlebotomy Training - Beginner to Advanced PACKAGE

Brighton

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

Join Me For This 8 Week Qigong and Breathwork Online Course
HARNESSING THE POWER OF THE BREATH
The way we breathe affects everything we do, everything we think and everything we feel. It affects our sleep, our digestion, our immune system, our energy levels, our emotions, our ability to think clearly and our relationships, to name but a few.
In this course we will be combining my passions of Qigong and Breathwork to help bring us into balance so we can move though Autumn into winter full of peace and vitality.
Why Qigong and Breathwork?
Qigong is breathwork (Qi is Breath), it is an amazing way of opening and clearing the body, of making space for our healthy energy to flow. It allows us to stay relaxed and receptive without forcing or pushing. It is easy to learn and naturally attuned to your individual body and how it wants to expand, release and recharge.
Breathwork is simply bringing our conscious attention to our breath and is one of the most powerful ways we have to change our state at any given moment. In the course i will introduce you to eight different breath techniques to help you to breathe better. Commit to just 10mins a day and you’ll be amazed at the results you can achieve.
Everyone is welcome to join the course no matter your experience. 
When: 8th October 2024 – 5th December
Tuesday Evenings 6-7pm and Thursday mornings 9-9.30am (via Zoom)
Dates:
Tuesdays 6-7pm: October 8th, 15th, 22nd November 5th, 12th, 19th, 26th, December 3rd.
Thursdays 9-9.30am: October 10th, 17th, 24th, November 7th, 14th, 21st, 28th December 5th.

Price: £110 (Concessions £80: Super concession £60)
What is included: 
Eight live 60min evening zoom classes 
Eight live 30min morning meditation zoom classes 
Access to replays of all classes so you can catch up in your own time. 
Learn a Qigong routine for healthy lungs 
Learn how to clear the meridian pathways for increased vitality 
Learn 8 new powerful breath practices 
Access to private Whats App group to share experiences and ask questions 
Weekly supporting material for home practice :
– A Weekly video with a guided 10min Breath Practice 
– PDF – explanations of each practice 
– Key acupuncture points for self massage 

What will I get out of the course?
Reconnect with your breath
Learn how to improve your respiration
Learn to regulate your own nervous system
Access deeper body awareness
Less physical tension
Reduced pain
Improved mental clarity
Strengthened immune system 
Improved sleep
Improved digestion
Less stress and anxiety, depression and panic attacks
Deepening meditation practice
More energy
Just Breathe
Just Be

Sunhouse

Tai Chi

Meditation

Breathing Techniques

THE ART OF BREATH - Qi-Gong & Breathwork 

Concession

Super Concession

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials&nbsp;<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here</a>).The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools&nbsp;and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.Working with an&nbsp;expert trainer and a highly experienced Senior Mental Health Lead, who has&nbsp;trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.<ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;&pound;520+VAT per delegate.&nbsp;(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;subsidised rate for additional delegates of &pound;390+VAT&nbsp;- please just email us if this is an offer you would like to take up.)</li><li fr-original-style="" style="box-sizing: border-box;">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</li><li fr-original-style="" style="box-sizing: border-box;">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here.</a></li></ul>Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Learning Outcomes for Senior Mental Health Leads</a>&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.OverviewThe DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

Data Centre Foundation Certificate (DCFC)

Telford

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Lapd Solutions Ltd

Emotional Intelligence (EQ)

Emotional Intelligence, EQ, EI, Moccasin Approach, Moccasin Manager, 

Emotional Intelligence and Me (EI & Me)

Introductory daily rate.

Registered charities and non profits only.

Non profits only. 

Emotional intelligence (EI) is the ability to manage oneself and one&rsquo;s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Emotional intelligence (EI) is the ability to manage oneself and one’s relationships with others in a mature and constructive manner. Research indicates that EI is closely related to workplace success at all levels of the organisation. In this course we look at six key aspects of EI in order to help develop your skills and abilities in managing yourself and your relationships in the workplace.

Skillogy International

Soft Skills

Interpersonal Skills

Business Relationship Management (BRM)

Emotional Intelligence

Course

Complete 5 courses to gain a Certificate from the Chartered Management Institute

Course with CMI Certificate

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