Name: Explore the Fundamentals of English Tenses Course
Price: 12 GBP
Availability: InStock

<p>In today's dynamic world, Hospitality &amp; Restaurant Management (HRM) courses are increasingly vital for aspiring professionals. With modules covering Hotel Industry fundamentals, Front Office and Housekeeping Operations, Service Quality Management, Restaurant Layout, Menu Planning, and Customer Relations, this Hospitality &amp; Restaurant Management (HRM) course equips individuals with essential skills.</p><p>The demand for Restaurant Management and Hospitality Management expertise is burgeoning, <strong>with a 20% increase in job opportunities across the UK</strong>. <strong>The average salary for roles in this sector ranges from £25,000 to £35,000 annually</strong>, making it a lucrative career choice.</p><p>Moreover, as the <strong>Hospitality &amp; Restaurant Management (HRM) industry expands by 15% annually</strong>, mastering Hospitality &amp; Restaurant Management (HRM) opens doors to a plethora of opportunities. By learning Hospitality &amp; Restaurant Management (HRM), individuals can navigate legal requirements, enhance customer satisfaction, and implement effective marketing policies, ensuring success in the competitive hospitality landscape.</p><p><strong>Key Features:</strong></p><ul><li>CPD Accredited Hospitality &amp; Restaurant Management Course.</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive Hospitality &amp; Restaurant Management course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum of this Hospitality &amp; Restaurant Management (HRM) Course:</strong></p><ul><li><strong>Module 01:</strong> An Overview of Hotel Industry</li><li><strong>Module 02:</strong> The Process of Development and Training in Hospitality Industry</li><li><strong>Module 03:</strong> Management of Front Office Operations</li><li><strong>Module 04:</strong> Management of Housekeeping, Engineering and Security Operations</li><li><strong>Module 05:</strong> Management of Service Quality in Hospitality Industry</li><li><strong>Module 06:</strong> Customer Satisfaction</li><li><strong>Module 07:</strong> An Overview of the Restaurant Industry</li><li><strong>Module 08:</strong> Restaurant Layout Management and Legal Requirements</li><li><strong>Module 09:</strong> Menu Planning</li><li><strong>Module 10:</strong> Drinks Management</li><li><strong>Module 11:</strong> Purchasing, Receiving, Inventory, and Storage</li><li><strong>Module 12:</strong> Finding, Recruiting, and Training Employees</li><li><strong>Module 13:</strong> Running a Safe and Clean Restaurant</li><li><strong>Module 14:</strong> Customer Relations and Marketing Policy</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyze the hotel &amp; Restaurant Management industry, understanding its structure and dynamics.</li><li>Demonstrate proficiency in front office operations and customer service.</li><li>Execute effective housekeeping, engineering, and security management strategies.</li><li>Implement quality management practices to enhance service standards.</li><li>Develop expertise in restaurant layout, menu planning, and customer relations.</li><li>Master the skills of purchasing, inventory, and employee recruitment in restaurants.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this <strong>Hospitality &amp; Restaurant Management (HRM) </strong>Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective inRestaurant Management.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your <strong>Hospitality &amp; Restaurant Management (HRM)</strong> Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Hospitality &amp; Restaurant Management (HRM) Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the <strong>Hospitality &amp; Restaurant Management (HRM)</strong> courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Hospitality &amp; Restaurant Management (HRM) Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Hospitality &amp; Restaurant Management (HRM) course is ideal for:</p><ul><li>Individuals aspiring to excel in hotel and restaurant management roles.</li><li>Professionals seeking in-depth knowledge of hospitality and restaurant operations.</li><li>Entrepreneurs planning to establish or manage their own restaurants.</li><li>Career changers aiming to enter the dynamic hospitality and restaurant industry.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Hospitality &amp; Restaurant Management (HRM) Course. You just need to have an interest in Hospitality &amp; Restaurant Management .</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Hospitality &amp; Restaurant Management (HRM) Course you will have a variety of careers to choose from. The following job sectors of Hospitality &amp; Restaurant Management (HRM) Course are</p><ul><li>Hotel Manager - £30K to 60K/year</li><li>Restaurant Manager - £25K to 45K/year</li><li>Front Office Manager - £25K to 40K/year</li><li>Housekeeping Manager - £23K to 35K/year</li><li>Food and Beverage Manager - £28K to 50K/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Hospitality & Restaurant Management (HRM) Course

General Admission

<p><strong>Is working as a cabin crew (flight attendant) your dream job? Then becoming a Cabin Crew (Flight Attendant) could be the ideal employment for you! But how do you go about making your idea a reality? Getting a job as a Cabin Crew (Flight Attendant) is difficult, with only about 5% of candidates succeeding globally.</strong></p><p>We will thoroughly walk you through the process of becoming a Cabin Crew (Flight Attendant) member. This Airline Cabin Crew (Flight Attendant) Training, <strong>CPD UK Accredited</strong> course is excellent for beginners or intermediate students who want to work as cabin crew (flight attendant). Whatever your background, whether you are a student, a writer, or a sportsperson with an interest in aviation, you will grasp the steps to reach the sky.</p><p><strong>Learning Outcomes</strong></p><p>This Airline Cabin Crew (Flight Attendant) Training course provides the opportunity to learn and comprehend:</p><ul><li>Cabin crew (flight attendant) perspectives</li><li>Eligibility criteria for becoming a cabin crew (flight attendant) member</li><li>Day in the life of a cabin crew (flight attendant) member</li><li>Find work as a cabin crew (flight attendant) member</li><li>The requirements for becoming one</li></ul><p><strong>Key Features</strong></p><ul><li>CPD Accredited Airline Cabin Crew (Flight Attendant) Training</li><li>Instant e-certificate</li><li>Fully online, interactive Airline Cabin Crew (Flight Attendant) Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Airport Management and Customer Service Course</li></ul><p>Working as a cabin crew for a big airline is both thrilling and demanding. In addition to flying to exotic locations, the profession involves a high level of responsibility and specialisation to assure passenger safety and comfort in accordance with industry requirements. This Airline Cabin Crew (Flight Attendant) Training course is great for young professionals who want to get a head start in the industry, as it introduces the skills and responsibilities that are needed by the world's biggest airlines.</p><p><strong>By the end of the Airline Cabin Crew (Flight Attendant) Training course, you will be able to:</strong></p><ul><li>Discover the many types of cabin crews (flight attendant) and airlines.</li><li>Understand the policies and organisations that govern cabin workers (flight attendants).</li><li>Understand the advantages and disadvantages of a travel career.</li><li>Prepare for interviews and training for cabin crew (flight attendant).</li><li>Discover the layout of all commercial planes.</li><li>Be flexible in the face of changing circumstances.</li><li>Understand the primary tasks and responsibilities of cabin crew (flight attendant) members.</li><li>Capability to react in an emergency.</li></ul><p><strong>Airline Cabin Crew (Flight Attendant) Training Course Curriculum</strong></p><ul><li>Module 01: Introduction</li><li>Module 02: Understanding Different Types of Airlines</li><li>Module 03: Role of Regulatory Bodies and Trade Associations</li><li>Module 04: Things to Know about a Life</li><li>Module 05: Advantages and Disadvantages of a Career</li><li>Module 06: Recruitment Preparation for Pursuing a Career</li><li>Module 07: Interview Formats</li><li>Module 08: Training Procedures</li><li>Module 09: Aviation Abbreviation and Airport Codes</li><li>Module 10: The Layout of a Commercial Aircraft</li><li>Module 11: Cabin Familiarisation</li><li>Module 12: Departments of Airlines and their Interconnection</li><li>Module 13: Knowledge of Currencies, 24-Hour Clock and Phonetic Alphabet</li><li>Module 14: Basic Knowledge of Weather Regarding Aviation</li><li>Module 15: Duties</li><li>Module 16: Communication with the Passenger</li><li>Module 17: Aircraft Galley</li><li>Module 18: Emergency Evacuation System</li><li>Module 19: Tackling the Event of a Fire</li><li>Module 20: Medical First Aid</li><li>Module 21: Personal Grooming</li><li>Module 22: Fatigue Management</li><li>Module 23: Crew Resource Management</li></ul><p><strong>Accreditation</strong></p><p>This Airline Cabin Crew (Flight Attendant) Training course is <strong>fully CPD UK accredited</strong>, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed yourAirline Cabin Crew (Flight Attendant) Training course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is dedicated to the following:</p><ul><li>Candidates attending Aviation Institutes</li><li>Looking for a new job</li><li>Attracted to the Air Hostess, Flight Attendant Position</li><li>Anyone Interested in a Career in the Aviation Industry</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Understanding Cabin Crew will provide you with a competitive advantage and open the door to a variety of professional prospects. One can develop into:</p><ul><li>Cabin Crew</li><li>Flight Attendant</li><li>Air Host / Hostess</li><li>Crew Controller</li><li>Senior or Junior Cabin Crew Member</li></ul><p>In the UK, the average salary of these professions ranges from £15,000 to £30,000.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Airline Cabin Crew (Flight Attendant) Training - CPD Accredited Course

<p>Retail Management Diploma course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features of the Retail Management Diploma Course :</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>*** Additional Gifts ***</strong></p><ul><li><strong>Free Life Coaching Course</strong></li></ul><p><strong>*** (Offer Ends Soon) ***</strong></p><p><strong> Course Curriculum :</strong></p><ul><li><strong>Module 01:</strong> Introduction to Retail Management</li><li><strong>Module 02:</strong> Retail Strategy</li><li><strong>Module 03:</strong> Retail Buying and Merchandising</li><li><strong>Module 04:</strong> Retail Pricing</li><li><strong>Module 05:</strong> Supply Chain Management in Retailing</li><li><strong>Module 06:</strong> The Sales Process and Dealing with Customers at the Checkout</li><li><strong>Module 07:</strong> Importance of Consumer Behaviour</li><li><strong>Module 08</strong>: Taking Trends and Targeting Customers Effectively</li><li><strong>Module 09:</strong> The Importance of Communicating with Customers</li><li><strong>Module 10:</strong> Choosing a Retail Location</li><li><strong>Module 11:</strong> Retail Psychology</li><li><strong>Module 12:</strong> Negotiate the Right Deal with Suppliers</li><li><strong>Module 13: </strong>Develop Store Security Procedures</li><li><strong>Module 14: </strong>Management Skills for Leading Your Team</li><li><strong>Module 15:</strong> Selling in Multiple Channels</li><li><strong>Module 16:</strong> Retail Brand Management</li><li><strong>Module 17:</strong> Health &amp; Safety for Retail Stores</li><li><strong>Module 18:</strong> Consumer Rights Act</li></ul><p><strong>Life Coaching</strong></p><ul><li><strong>Module 01:</strong> Life Coaching: The Purpose and Fundamentals</li><li><strong>Module 02: </strong>Develop Your Self-Awareness</li><li><strong>Module 03</strong>: The Development of Core Beliefs and Managing Fears</li><li><strong>Module 04:</strong> Life Coaching Types and Key Attributes of a Life Coach</li><li><strong>Module 05:</strong> Understanding Emotional Intelligence</li><li><strong>Module 06:</strong> Body Language and Communication Techniques</li><li><strong>Module 07:</strong> A Structure for Client Work and Goal Setting</li><li><strong>Module 08:</strong> Basic Principles for Business Development and Growth</li><li><strong>Module 09:</strong> The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyse retail strategies for competitive market positioning.</li><li>Apply merchandising techniques to enhance product visibility and sales.</li><li>Implement effective communication strategies to engage customers proactively.</li><li>Evaluate retail locations based on demographic and economic factors.</li><li>Demonstrate leadership skills in managing retail teams efficiently.</li><li>Integrate multi-channel selling approaches for expanded market reach.</li></ul><p><strong>Accreditation</strong></p><p>This Retail Management is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p><strong>Assessment</strong></p><p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this courses. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p><ul><li>Individuals aspiring to pursue careers in retail management.</li><li>Retail professionals seeking to enhance their skill set.</li><li>Entrepreneurs planning to establish retail ventures.</li><li>Students aiming to gain insights into retail industry dynamics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Retail Manager - £25K to £50K/year.</li><li>Visual Merchandiser - £18K to £30K/year.</li><li>Supply Chain Coordinator - £22K to £40K/year.</li><li>Customer Service Manager - £20K to £40K/year.</li><li>Retail Buyer - £25K to £45K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Retail Management Diploma Course

<p><strong>Business Administration: Level 2 Diploma in Business Administration Course Online</strong></p><p>Would you like to improve your knowledge of crucial advanced business administration topics? Business Administration will clarify Business Administration ideas that will advance your career as highly skilled administrative specialists.</p><p>You will gain a strong theoretical and practical foundation in business administration from this Business Administration course, which will help you advance your knowledge and abilities in the Business Administration sector. You can comprehend business and business communication principles in this Business Administration course. Furthermore, Fundamentals of Administration is a part of Business Administration. Moreover, you can comprehend how to enhance business performance in this Business Administration.</p><p>Enrol in this Business Administration course right away to gain knowledge from industry leaders and set yourself apart from other candidates and workers.</p><p><strong>Learning Outcomes for Business Administration Course</strong></p><p>After completing this Business Administration course successfully, you will be able to:</p><ul><li>Business Administration Explain several business and management structures.</li><li>Business Administration carries out many important functions and tasks for HR management.</li><li>Business Administration will help to extract maximum value from performance appraisals and interviews.</li><li>Business administration supports the creation and execution of a successful marketing strategy for your company.</li><li>Business Administration teaches the goals and duties of financial management.</li><li>You can create business reports with Business Administration.</li><li>Delegate responsibilities to other employees that help to build an efficient workforce.</li><li>With the help of Business Administration, you can supervise and monitor teams and workforces of various sizes and types.</li></ul><p><strong>Special Offers of this Business Administration: Level 2 Diploma in Business Administration Course</strong></p><ul><li>This Business Administration: Level 2 Diploma in Business Administration Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Business Administration: Level 2 Diploma in Business Administration Course</li><li>Instant access to this Business Administration: Level 2 Diploma in Business Administration Course</li><li>Get FREE Tutor Support from Monday to Friday in this Business Administration: Level 2 Diploma in Business Administration Course</li></ul><p><strong>Main Course: </strong>Level 2 Diploma in Business Administration Course</p><p><strong>Courses are included in this Business Administration: Level 2 Diploma in Business Administration Course</strong></p><ul><li><strong>Course 01:</strong> Level 5 Diploma in Business Analysis</li><li><strong>Course 02:</strong> Level 3 Business Administration</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Business Administration: Level 2 Diploma in Business Administration </strong><strong>course]</strong></p> <p><strong>Business Administration: Level 2 Diploma in Business Administration Course Online</strong></p><p><em>Industry Experts Designed this Business Administration: Business Administration Training course into 17 detailed modules.</em></p><p><strong>Course Curriculum of </strong><strong>Diploma in Business Administration: Business Administration Course</strong></p><ul><li>Module 01: Communication in a Business Environment</li><li>Module 02: Principles of Providing Administrative Services</li><li>Module 03: Principles of Business Document Production and Information Management</li><li>Module 04: Understand Employer Organisations</li><li>Module 05: Manage Personal Performance and Development</li><li>Module 06: Develop Working Relationships with Colleagues</li><li>Module 07: Manage Diary Systems</li><li>Module 08: Produce Business Documents</li><li>Module 09: Health and Safety in a Business Environment</li><li>Module 10: Handle Mail</li><li>Module 11: Principles of Digital Marketing</li><li>Module 12: Administer Finance</li><li>Module 13: Understand Working in a Customer Service Environment</li><li>Module 14: Principles of Team Leading</li><li>Module 15: Principles of Equality and Diversity in the Workplace</li><li>Module 16: Exploring Social Media</li><li>Module 17: Understand the Safe Use of Online and Social Media Platforms</li></ul><p><strong>Assessment Method of Business Administration</strong></p><p>After completing each module of the Business Administration: Level 2 Diploma in Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Business Administration</strong></p><p>After completing the MCQ/Assignment assessment for this Business Administration: Level 2 Diploma in Business Administration course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Business Administration: Level 2 Diploma in Business Administration Course Online</strong></p><p>This Business Administration: Level 2 Diploma in Business Administration course is ideal for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. It forms the knowledge and competency.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Business Administration: Level 2 Diploma in Business Administration Course Online</strong></p><p>Students who intend to enrol in this Business Administration: Level 2 Diploma in Business Administration course must meet the following requirements:</p><ul><li>Business Administration: Good command of the English language</li><li>Business Administration: Must be vivacious and self-driven</li><li>Business Administration: Basic computer knowledge</li><li>Business Administration: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Business Administration: Level 2 Diploma in Business Administration Course Online</strong></p><p>This Business Administration: Level 2 Diploma in Business Administration qualification will increase your chances of obtaining long-term employment and progressing to the following job roles:</p><ul><li>Administration Assistant</li><li>Business Support team member</li><li>Junior/Apprentice Secretary</li><li>Junior/Apprentice Personal Assistant</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Business Administration

Diploma for School Business Leaders (DSBM)

Office Administration

Diploma in Management Studies (DMS)

Business & Management

Business Admin

Level 2 Diploma in Business Administration Course - CPD Accredited

<p>Office Skills (In Spanish Language) course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Office Skills (In Spanish Language) course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features of the Office Skills (In Spanish Language) Course :</strong></p> <ul> <li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <ul> <li><strong>Free Life Coaching Course</strong></li></ul> <p>*** (Offer Ends Soon) ***</p> <p><strong>Spanish</strong></p> <p>El curso FormaciÃ³n completa en Auxiliar Administrativo le enseÃ±a todo sobre el tema a fondo desde cero para que pueda obtener un certificado profesional de forma gratuita para mostrar sus logros en la vida profesional. Este curso de FormaciÃ³n completa en Auxiliar Administrativo es un curso completo guiado por un instructor, diseÃ±ado para proporcionar una comprensiÃ³n detallada de la naturaleza del sector relacionado y sus funciones clave dentro de Ã©l.</p> <p>Para tener Ã©xito en su profesiÃ³n, debe tener un conjunto especÃ­fico de habilidades para tener Ã©xito en el mundo competitivo de hoy. En este curso de capacitaciÃ³n en profundidad, desarrollarÃ¡ las habilidades mÃ¡s solicitadas para impulsar su carrera, asÃ­ como para actualizar sus conocimientos y habilidades existentes.</p> <p>Los materiales de capacitaciÃ³n de este curso estÃ¡n disponibles en lÃ­nea para que aprenda a su propio ritmo y acelere su carrera con facilidad.</p> <p><strong>CaracterÃ­sticas clave del curso FormaciÃ³n completa en Auxiliar Administrativo:</strong></p> <ul> <li>Curso interactivo totalmente en lÃ­nea con voz superpuesta en audio</li><li>Desarrollado por profesionales calificados en el campo</li><li>Aprendizaje a su propio ritmo y portÃ¡til, tableta, compatible con telÃ©fonos inteligentes</li><li>Asistencia de aprendizaje 24 horas al dÃ­a, 7 dÃ­as a la semana</li><li>Descuentos en compras a granel</li></ul> <p>*** (La oferta termina pronto) ***</p><p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our Office Skills (In Spanish Language) course is as follows:</p> <p><strong>***Office Skills (In Spanish Language)***</strong></p> <ul> <li>Module 01: Introduction to the Administrative Assistant</li><li>Module 02: Business Telephone Skills</li><li>Module 03: Representing your boss and your company</li><li>Module 04: Commercial Label</li><li>Module 05: Organization of meetings and conferences</li><li>Module 06: Diary Management and Note Taking</li><li>Module 07: Time Management</li><li>Module 08: Record keeping and filing systems</li><li>Module 09: Business Writing Skills</li><li>Module 10: Organizational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Billing / Petty Cash</li></ul> <p><strong>Curso curricular</strong></p> <p>El esquema detallado del plan de estudios de nuestro curso FormaciÃ³n completa en Auxiliar Administrativo es el siguiente:</p> <p><strong>***FormaciÃ³n completa en Auxiliar Administrativo***</strong></p> <ul> <li>MÃ³dulo 01: IntroducciÃ³n al asistente administrativo</li><li>MÃ³dulo 02: Habilidades telefÃ³nicas comerciales</li><li>MÃ³dulo 03: Representar a su jefe y a su empresa</li><li>MÃ³dulo 04: Etiqueta comercial</li><li>MÃ³dulo 05: OrganizaciÃ³n de reuniones y conferencias</li><li>MÃ³dulo 06: GestiÃ³n de diarios y toma de notas</li><li>MÃ³dulo 07: GestiÃ³n del tiempo</li><li>MÃ³dulo 08: Sistemas de archivo y mantenimiento de registros</li><li>MÃ³dulo 09: Habilidades de redacciÃ³n comercial</li><li>MÃ³dulo 10: Habilidades organizativas</li><li>MÃ³dulo 11: Habilidades de comunicaciÃ³n</li><li>MÃ³dulo 12: Servicio al cliente</li><li>MÃ³dulo 13: PlanificaciÃ³n y programaciÃ³n eficaces</li><li>MÃ³dulo 14: FacturaciÃ³n / Caja chica</li></ul> <p><strong>AcreditaciÃ³n</strong></p> <p>Todos nuestros cursos, incluido este curso de FormaciÃ³n completa en Auxiliar Administrativo, estÃ¡n totalmente acreditados, lo que le proporciona habilidades y conocimientos actualizados y lo ayuda a ser mÃ¡s competente y eficaz en el campo que elija.</p> <p><strong>CertificaciÃ³n</strong></p> <p>Una vez que haya completado con Ã©xito su curso FormaciÃ³n completa en Auxiliar Administrativo, se le enviarÃ¡ inmediatamente un certificado digital. AdemÃ¡s, puede recibir su certificado impreso por correo postal (costo de envÃ­o £ 3.99). Nuestras certificaciones no tienen fecha de caducidad, aunque le recomendamos que las renueve cada 12 meses.</p> <p><strong>EvaluaciÃ³n</strong></p> <p>Al final del curso, habrÃ¡ una evaluaciÃ³n en lÃ­nea, que deberÃ¡ aprobar para completar el curso. Las respuestas se marcan de forma instantÃ¡nea y automÃ¡tica, lo que le permite saber de inmediato si ha aprobado. Si no lo ha hecho, no hay lÃ­mite en la cantidad de veces que puede realizar el examen final. Todo esto estÃ¡ incluido en la tarifa Ãºnica que pagÃ³ por el curso en sÃ­.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Cualquiera con una habilidad especial para aprender nuevas habilidades puede tomar este curso FormaciÃ³n completa en Auxiliar Administrativo. Si bien esta capacitaciÃ³n integral es popular para preparar a las personas para oportunidades laborales en los campos relevantes, tambiÃ©n ayuda a avanzar en su carrera para las promociones.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Office Skills (In Spanish Language) Course

<p>The only thing that stopped the demand for hotels, resorts, and restaurants was Covid-19. After Covid-19, the number of people travelling almost doubled, meaning these businesses are booming more than ever. This also means jobs in these sectors are more than ever! Whether you want to pursue a career in the hospitality industry or want to start your own business, this course is what you need, as it has everything covered.</p><p>Learning about Hospitality &amp; Restaurant Management can help you with career development by providing you with all the theoretical knowledge and skills necessary to succeed in a wide range of roles within the industry. From entry-level positions to management roles, the opportunities for advancement in this field are vast. Additionally, the hospitality and restaurant industry offers a wide range of working environments, including hotels, resorts, restaurants, cruise ships, and more, which can provide a fulfilling and dynamic career path.</p><p>The demand for professionals in the hospitality and restaurant industry is high. As people are traveling more and dining out more, the demand for hotels, resorts, and restaurants continues to grow. Additionally, the rise of online review sites and social media has increased the importance of providing excellent customer service, which further amplifies the demand for skilled professionals in this field. Enrol now and start your journey in this industry.</p><p><strong>Learning Outcome </strong></p><p>Upon completing the course, learners will be able to:</p><ul><li>Understand the basic principles of the hotel and restaurant industry, and its importance in the field of hospitality.</li><li>Develop the skills necessary for leadership and management in the hospitality industry, including selection and recruitment, training, and front office and food and beverage operations management.</li><li>Know the importance of food safety and the various laws and regulations that apply to the hospitality industry.</li><li>Learn how to implement food safety management systems and tools, and how to control contamination hazards and prevent food poisoning.</li><li>Explore the importance of personal hygiene and the design and construction of food premises and equipment and pest management.</li><li>Develop knowledge of food safety training for the staff.</li></ul><p><strong>Why People Enrol this Course From One Education:</strong></p><ul><li>Eligibility for an endorsed certificate upon successful completion of the course</li><li>Learning materials of our course contain engaging voiceover and visual elements for your comfort</li><li>Get 24/7 access to all course content for a full year</li><li>Complete the course at your own pace</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li><li>Efficient assessments and instant results upon completion of our course</li></ul><p><strong>Courses Curriculum</strong></p><p>Here is the curriculum breakdown of the course:</p><ul><li>Module 1: Introduction</li><li>Module 2: An Overview of Hotel Industry</li><li>Module 3: Restaurant Industry</li><li>Module 4: Leadership and Management</li><li>Module 5: The Process of Selection and Recruitment in the Hospitality Industry</li><li>Module 6: The Process of Development and Training in the Hospitality Industry</li><li>Module 7: Management of Front Office Operations</li><li>Module 8: Management of Food and Beverage Operations</li><li>Module 9: Food Safety - An Introduction</li><li>Module 10: Supervision of Food Safety</li><li>Module 11: Food Safety Legislation</li><li>Module 12: Food Safety Management System</li><li>Module 13: Food Safety Management Tools</li><li>Module 14: Contamination Hazards</li><li>Module 15: Controlling Contamination</li><li>Module 16: Food Poisoning (Bacterial) and Food-Borne Illness</li><li>Module 17: Food Poisoning (Non-Bacterial)</li><li>Module 18: Personal Hygiene</li><li>Module 19: Food Premises and Equipment: The Design and Construction</li><li>Module 20: Pest Management</li><li>Module 21: Food Safety Training for the Staff</li></ul><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the course, learners will be able to order an endorsed certificate as proof of their achievement. The hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying -</p><ul><li><strong>Within the UK: £129</strong></li><li><strong>International: £129 + £10 (postal charge) = £139</strong></li></ul><p><strong>CPD Accredited Certification from One Education</strong></p><p>After successfully completing this course, you will qualify for the CPD accredited certificate from One Education, as proof of your continued professional development. Certification is available in both PDF &amp; hardcopy format, which can be received by paying -</p><ul><li><strong>PDF Certificate: £9</strong></li><li><strong>Hardcopy Certificate (within the UK): £15</strong></li><li><strong>Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        180 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is for:</p><ul><li>Individuals are interested in pursuing a career in the hospitality and restaurant management industry.</li><li>Current employees in the hospitality and restaurant industry looking to improve their skills and advance in their careers.</li><li>Aspiring managers or supervisors in the hospitality and restaurant industry.</li><li>Anyone seeking to acquire knowledge and skills in hospitality and restaurant management.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific prerequisites to enrol in this course. <strong>Anyone and everyone</strong> can take this course.</p><p>The course is fully accessible from any internet-enabled smart device. So, you can study from the comfort of your home!</p><p>All you need is a passion for learning, literacy, and being over the age of 16.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Entry-level Positions: £20,000 - £25,000</li><li>Junior Management: £25,000 - £30,000</li><li>Junior Supervisor: £25,000 - £30,000</li><li>Senior Management: £30,000 - £40,000</li></ul><p>Opportunities for advancement into roles such as general manager, director of operations, or hotel or restaurant owner with higher salary ranges.</p>
                        </div>

One Education

Hospitality & Restaurant Management Course

Compliance Central

Forensic Science and  Psychology

<p>Admin, Secretarial &amp; PA (In Spanish Language) course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Admin, Secretarial &amp; PA (In Spanish Language) course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features of the Admin, Secretarial &amp; PA (In Spanish Language) Course :</strong></p> <ul> <li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <ul> <li><strong>Free Life Coaching Course</strong></li></ul> <p>*** (Offer Ends Soon) ***</p> <p><strong>Spanish</strong></p> <p><strong>El curso AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa le enseÃ±a todo sobre el tema a fondo desde cero para que pueda obtener un certificado profesional de forma gratuita para mostrar sus logros en la vida profesional. Este curso de AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa es un curso completo guiado por un instructor, diseÃ±ado para proporcionar una comprensiÃ³n detallada de la naturaleza del sector relacionado y sus funciones clave dentro de Ã©l.</strong></p> <p>Para tener Ã©xito en su profesiÃ³n, debe tener un conjunto especÃ­fico de habilidades para tener Ã©xito en el mundo competitivo de hoy. En este curso de capacitaciÃ³n en profundidad, desarrollarÃ¡ las habilidades mÃ¡s solicitadas para impulsar su carrera, asÃ­ como para actualizar sus conocimientos y habilidades existentes.</p> <p>Los materiales de capacitaciÃ³n de este curso estÃ¡n disponibles en lÃ­nea para que aprenda a su propio ritmo y acelere su carrera con facilidad.</p> <p><strong>CaracterÃ­sticas clave del curso AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa:</strong></p> <ul> <li>Curso interactivo totalmente en lÃ­nea con voz superpuesta en audio</li><li>Desarrollado por profesionales calificados en el campo</li><li>Aprendizaje a su propio ritmo y portÃ¡til, tableta, compatible con telÃ©fonos inteligentes</li><li>Asistencia de aprendizaje 24 horas al dÃ­a, 7 dÃ­as a la semana</li><li>Descuentos en compras a granel</li></ul> <p>*** (La oferta termina pronto) ***</p><p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our Admin, Secretarial &amp; PA (In Spanish Language) course is as follows:</p> <p><strong>***Admin, Secretarial &amp; PA (In Spanish Language)***</strong></p> <ul> <li>Module 01: Introduction to Office Administration</li><li>Module 02: Skills of an Effective Administrator</li><li>Module 03: Commercial Label</li><li>Module 04: Business Telephone Skills</li><li>Module 05: Representing your boss and your company</li><li>Module 06: Organization of meetings and conferences</li><li>Module 07: Time Management</li><li>Module 08: Record keeping and filing systems</li><li>Module 09: Business Writing Skills</li><li>Module 10: Organizational Skills</li><li>Module 11: Communication Skills</li><li>Module 12: Customer Service</li><li>Module 13: Effective Planning and Scheduling</li><li>Module 14: Billing / Petty Cash</li></ul> <p><strong>Curso curricular</strong></p> <p>El esquema detallado del plan de estudios de nuestro curso AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa es el siguiente:</p> <p><strong>***AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa***</strong></p> <ul> <li>MÃ³dulo 01: IntroducciÃ³n a la administraciÃ³n de oficinas</li><li>MÃ³dulo 02: Habilidades de un administrador eficaz</li><li>MÃ³dulo 03: Etiqueta comercial</li><li>MÃ³dulo 04: Habilidades telefÃ³nicas comerciales</li><li>MÃ³dulo 05: Representar a su jefe y a su empresa</li><li>MÃ³dulo 06: OrganizaciÃ³n de reuniones y conferencias</li><li>MÃ³dulo 07: GestiÃ³n del tiempo</li><li>MÃ³dulo 08: Sistemas de archivo y mantenimiento de registros</li><li>MÃ³dulo 09: Habilidades de redacciÃ³n comercial</li><li>MÃ³dulo 10: Habilidades organizativas</li><li>MÃ³dulo 11: Habilidades de comunicaciÃ³n</li><li>MÃ³dulo 12: Servicio al cliente</li><li>MÃ³dulo 13: PlanificaciÃ³n y programaciÃ³n eficaces</li><li>MÃ³dulo 14: FacturaciÃ³n / Caja chica</li></ul> <p><strong>AcreditaciÃ³n</strong></p> <p>Todos nuestros cursos, incluido este curso de AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa, estÃ¡n totalmente acreditados, lo que le proporciona habilidades y conocimientos actualizados y lo ayuda a ser mÃ¡s competente y eficaz en el campo que elija.</p> <p><strong>CertificaciÃ³n</strong></p> <p>Una vez que haya completado con Ã©xito su curso AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa, se le enviarÃ¡ inmediatamente un certificado digital. AdemÃ¡s, puede recibir su certificado impreso por correo postal (costo de envÃ­o £ 3.99). Nuestras certificaciones no tienen fecha de caducidad, aunque le recomendamos que las renueve cada 12 meses.</p> <p><strong>EvaluaciÃ³n</strong></p> <p>Al final del curso, habrÃ¡ una evaluaciÃ³n en lÃ­nea, que deberÃ¡ aprobar para completar el curso. Las respuestas se marcan de forma instantÃ¡nea y automÃ¡tica, lo que le permite saber de inmediato si ha aprobado. Si no lo ha hecho, no hay lÃ­mite en la cantidad de veces que puede realizar el examen final. Todo esto estÃ¡ incluido en la tarifa Ãºnica que pagÃ³ por el curso en sÃ­.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Cualquiera con una habilidad especial para aprender nuevas habilidades puede tomar este curso AdministraciÃ³n : Fundamentos de la gestiÃ³n administrativa. Si bien esta capacitaciÃ³n integral es popular para preparar a las personas para oportunidades laborales en los campos relevantes, tambiÃ©n ayuda a avanzar en su carrera para las promociones.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Admin, Secretarial & PA (In Spanish Language) Course

<p>Our exclusive bundle is your gateway to personal and professional success! Dive into a dynamic learning experience that seamlessly weaves together the essential threads of numeracy and literacy. Ignite your potential with the Functional Skills English Level 2, designed to enhance your communication prowess. Master the art of articulation, boost your writing finesse, and harness the power of effective expression.</p><p>Simultaneously, delve into the world of numbers with Functional Skills Maths Level 2. Transform mathematical challenges into triumphs as you navigate through practical applications and problem-solving scenarios. This meticulously curated bundle isn't just an educational investment; it's a key to unlocking doors to new opportunities. Join us on a journey where words and numbers converge, shaping a brighter future tailored to your aspirations. Seize this chance to redefine your capabilities.</p><p><strong>This bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Functional Skills English Level 2</li><li><strong>Course 02: </strong>Functional Skills Maths level 2</li></ul><p><strong>Key Features</strong></p><p>The key features of this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course are below:</p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Functional Skills English and Maths Level 2 course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course to excel!</strong></p><p><strong>How You will be Benefited from Functional Skills English Level 2 &amp; Functional Skills Maths Level 2</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Course Curriculum :</strong></p><p><strong>Functional Skills English Level 2</strong></p><ul><li>Module 01: Linguistics</li><li>Module 02: Teaching Grammar and Vocabulary</li><li>Module 03: The Basics of Sentence</li><li>Module 04: Structure of Sentence</li><li>Module 05: Question</li><li>Module 06: Punctuation &amp; Capitalisation</li><li>Module 07: Spelling</li><li>Module 08: English Pronunciation</li><li>Module 09: Teaching Receptive Skills: Reading</li><li>Module 10: Teaching Productive Skills: Writing</li><li>Module 11: Teaching Receptive Skills: Listening</li><li>Module 12: Teaching Productive Skills: Speaking</li></ul><p><strong>Functional Skills Maths Level 2</strong></p><ul><li>Integers ( Directed Numbers)</li><li>Factors and Multiples</li><li>Fractions</li><li>Simplification Rule : BODMAS</li><li>Decimal numbers</li><li>Rational Numbers</li><li>Approximation</li><li>Estimation and Scientific Notation or Standard form</li><li>Percentage</li><li>Ratio and Proportion</li><li>Unitary Method and its Applications</li><li>Profit , Loss, discount and Tax</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Increase your knowledge of English linguistics</li><li>Learn on how to teach grammar and vocabulary</li><li>Understand punctuation, capitalisation and spelling</li><li>Develop the abilities required for teaching reading, writing, listening and speaking skill</li><li>Understand in-depth of integers, factors and multiples</li><li>Learn the classification of fractions</li><li>Improve your knowledge on decimal numbers and rational numbers</li></ul><p><strong>Accreditation</strong></p><p>All of our courses included in this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this course is ideal for:</p><ul><li>Individuals seeking versatile communication and analytical skills enhancement.</li><li>Job aspirants aiming to strengthen numerical and literacy proficiency.</li><li>Those wanting to refine problem-solving abilities for various contexts.</li><li>Students desiring a comprehensive skill set for future academic pursuits.</li><li>Professionals looking to boost communication and analytical capabilities in their careers.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 Course you will have a variety of careers to choose from. The following job sectors of Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 are:</p><ul><li>Data Analyst</li><li>Administrative Assistant</li><li>Retail Supervisor</li><li>Customer Service Representative</li><li>Teaching Assistant</li><li>Logistics Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost <strong>£3.99</strong> in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10.</strong><br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Functional Skills English Level 2 & Functional Skills Maths Level 2 Course

<p>Have you ever found yourself struggling to articulate your thoughts in English? Perhaps you've been in a situation where you knew what you wanted to say but didn't know which tense to use? Fear not, because our Explore the Fundamentals of English Tenses course is here to help! With our expert guidance and comprehensive curriculum, you'll gain the skills and confidence you need to speak and write in English with ease.</p><p>Our course covers everything from basic verb tenses to more advanced concepts, allowing you to expand your vocabulary and understanding of the English language. With engaging lessons and practical examples, you'll be able to communicate effectively in any situation. So why wait? Sign up for our Explore the Fundamentals of English Tenses course today and start your journey towards fluency.</p><p>Whether you're a non-native English speaker looking to improve your language skills or a native speaker seeking to brush up on your grammar, our course is designed to provide you with the tools you need to succeed. With a focus on practical skills and real-world applications, our course is perfect for anyone interested in mastering English tenses. So don't miss out on this opportunity to take your English language skills to the next level - enrol in our course today!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a foundational understanding of English tenses and their applications in language</li><li>Learn how to use verb tenses correctly in a variety of contexts, including present, past, and future tenses</li><li>Understand the differences between various types of tenses, such as perfect tenses, continuous tenses, and more</li><li>Expand your vocabulary and understanding of practical applications of English tenses in real-world scenarios</li><li>Gain confidence in speaking and writing in English using the appropriate tenses</li></ul><p>The Explore the Fundamentals of English Tenses course is designed to provide learners with a comprehensive understanding of English tenses and their applications in language. With engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in English using the appropriate tenses.</p><p>Upon completing this course, learners will have a solid foundation in English tenses and be prepared to communicate more effectively in a variety of contexts. With a focus on developing practical skills in verb tense usage, this course is the key to unlocking your potential and achieving success in English language learning</p><p><strong>â±â± </strong><strong>Explore the Fundamentals of English Tenses</strong><strong> Course Curriculum </strong></p><ul><li>Introduction</li><li><strong>Section 01: </strong>Lesson 1</li><li><strong>Section 02</strong>: Lesson 2</li><li><strong>Section 03:</strong> Lesson 3</li><li><strong>Section 04:</strong> Lesson 4</li><li><strong>Section 05: </strong>Lesson 5</li><li><strong>Section 06: </strong>Lesson 6</li><li><strong>Section 07: </strong>Lesson 7</li><li><strong>Section 08:</strong> Lesson 8</li><li><strong>Section 09: </strong>Lesson 9</li><li><strong>Section 10: </strong>Lesson 10</li><li><strong>Section 11: </strong>Lesson 11</li><li><strong>Section 12:</strong> Lesson 12</li><li><strong>Section 13:</strong> Lesson 13</li><li><strong>Section 14:</strong> Lesson 14</li><li><strong>Section 15:</strong> Lesson 15</li><li><strong>Section 16:</strong> Lesson 16</li><li><strong>Section 17: </strong>Lesson 17</li><li><strong>Section 18: </strong>Lesson 18</li><li><strong>Section 19:</strong> Lesson 19</li><li><strong>Section 20: </strong>Lesson 20</li><li><strong>Section 21:</strong> Lesson 21</li><li><strong>Section 22: </strong>Lesson 22</li><li><strong>Section 23: </strong>Lesson 23</li><li><strong>Section 24: </strong>Lesson 24</li><li><strong>Section 25:</strong> Lesson 25</li><li><strong>Section 26: </strong>Lesson 26</li><li><strong>Section 27:</strong> Lesson 27</li><li><strong>Section 28:</strong> Lesson 28</li><li><strong>Section 29:</strong> Lesson 29</li><li><strong>Section 30: </strong>Lesson 30</li><li><strong>Section 31: </strong>Lesson 31</li><li><strong>Section 32:</strong> Lesson 32</li><li><strong>Section 33:</strong> Lesson 33</li><li><strong>Section 34:</strong> Lesson 34</li><li><strong>Section 35:</strong> Lesson 35</li><li><strong>Section 36: </strong>Lesson 36</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.<br /><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Non-native English speakers seeking to improve their language skills</li><li>Native English speakers seeking to brush up on their grammar and language skills</li><li>Students preparing for English language exams or courses that involve verb tense usage</li><li>Professionals seeking to improve their English language skills for personal or professional reasons</li><li>Anyone interested in expanding their understanding of English tenses and their applications in language</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Writer or editor</li><li>Language teacher or tutor</li><li>Communications professional</li><li>Translator or interpreter</li><li>Customer service representative</li></ul><p>£18,000 - £50,000+ (depending on career path and experience)</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

Explore the Fundamentals of English Tenses Course

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Online Course Marketing

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Professional Skills Course (PSC)

Trainers Course

Providing Outstanding Customer Service

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
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