Name: Sales Management Training Course
Price: 12 GBP
Availability: InStock

<p><strong>[Functional Skills Maths Level 1]</strong></p><p>Ready to boost your math skills and build a solid foundation in the subject? Look no further than our Functional Skills Maths Level 1 course! With modules covering a wide range of topics - from negative and positive numbers to geometry - you'll have all the tools you need to succeed. Whether you're just starting out or looking to refresh your skills, this course is the perfect choice for anyone who wants to improve their maths abilities.</p><p><strong>By the end of this course, you will be able to:</strong></p><ul><li>Perform basic operations with large numbers</li><li>Round off numbers accurately</li><li>Understand and work with fractions and decimals</li><li>Apply formulas for one or two-step operations</li><li>Calculate simple ratios and proportions</li><li>Interpret and use statistical data effectively</li></ul><p>Join us today and get ready to take your maths to the next level!</p><p><strong>Key Features &amp; Benefits:</strong></p><ul><li>CPD Accredited Certificate</li><li>Lifetime Access &amp; 24/7 Support on weekdays (Monday to Friday)</li><li>Self-paced course modules</li><li>Course materials feature captivating voice-overs and visuals</li></ul><p>Functional Skills Maths Level 1 (Updated 2022) is a comprehensive course designed to help individuals develop fundamental mathematical skills. This course covers a variety of topics such as large numbers, fractions, percentages, and geometry. Upon completion, individuals will have the necessary skills and confidence to solve a variety of mathematical problems that they may encounter in everyday life.</p><p><strong>Curriculum Breakdown: Functional Skills Maths Level 1 (Updated 2022)</strong></p><ul><li><strong>Section 01:</strong> Introduction</li><li><strong>Section 02:</strong> Read, Write, Compare and Order Large Numbers</li><li><strong>Section 03:</strong> Rounding off Numbers</li><li><strong>Section 04:</strong> Negative &amp; Positive Numbers</li><li><strong>Section 05:</strong> Factors and Multiples</li><li><strong>Section 06</strong>: Fractions</li><li><strong>Section 07:</strong> Decimal numbers</li><li><strong>Section 08:</strong> Multiply and Divide by 10,100,1000 etc.</li><li><strong>Section 09:</strong> Squaring of one-digit and two-digit numbers</li><li><strong>Section 10:</strong> Formula in words for 1 step or two steps operations</li><li><strong>Section 11:</strong> Length Mass &amp; Capacity</li><li><strong>Section 12:</strong> Time</li><li><strong>Section 13: </strong>Order of Operations rule- PEMDAS</li><li><strong>Section 14: </strong>Estimation</li><li><strong>Section 15:</strong> Simple Ratio &amp; Direct Proportion</li><li><strong>Section 16:</strong> Scale Drawing</li><li><strong>Section 17:</strong> Percentage</li><li><strong>Section 18:</strong> Simple Interest and Discounts</li><li><strong>Section 19:</strong> Money</li><li><strong>Section 20:</strong> Statistics</li><li><strong>Section 21:</strong> Probability</li><li><strong>Section 22: </strong>Geometry</li><li><strong>Section 23:</strong> Areas and Perimeters</li><li><strong>Section 24:</strong> Volume and Surface Area</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Functional Skills Maths - Level 1 (Updated 2022) can open up various career paths in the financial industry, with possible roles and salary ranges including:</p><ul><li><strong>Retail Sales Assistant</strong> (£16,000 - £21,000)</li><li><strong>Administrative Assistant</strong> (£16,000 - £21,000)</li><li><strong>Warehouse Operative</strong> (£16,000 - £23,000)</li><li><strong>Customer Service Advisor</strong> (£17,000 - £25,000)</li><li><strong>Accounts Assistant</strong> (£18,000 - £24,000)</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

One Education

Functional Skills Maths - Level 1 Course

General Admission

<p><strong>This Transport Manager Training course is designed for Transport Managers, Transport Administrators, Transport Compliance Officers, and Transport Supervisors.</strong></p><p>Through this comprehensively instructed transport Manager course, you will learn about transport management, Transport Management Systems (TMS), functions of TMS, Benefits, and Challenges of TMS, Transport Manager functions, and the role of transportation administration and transport manager.</p><p>You will also explore transport management strategies, health and safety, Road Freight Transport Laws and Permits, trends, challenges, best practices of transport management, and transport management for rail, ports, inland waters, and airlines.</p><p><strong>Key Features of the Transport Manager Course :</strong></p><ul><li>Instant e-certificate</li><li>Fully online, interactive Manager course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li><strong>Free Logistic Management Course</strong></li></ul><p><strong>Transport Manager Course Curriculum</strong></p><p>The detailed curriculum outline of our Transport Manager course is as follows:</p><ul><li><strong>Module 01:</strong> Introduction to Transport Management</li><li><strong>Module 02:</strong> Transport Management Systems (TMS)</li><li><strong>Module 03:</strong> Transportation Management Strategy</li><li><strong>Module 04:</strong> Road Freight Transport Laws and Permits</li><li><strong>Module 05:</strong> Rail and Transport Management</li><li><strong>Module 06:</strong> Transport Management for Ports and Inland Waters</li><li><strong>Module 07:</strong> Transport Management for Airlines</li><li><strong>Module 08:</strong> Trends, Challenges, and Best Practices in Transport Management</li><li><strong>Module 09:</strong> Health and Safety for Transport Manager</li></ul><p><strong>Logistics Management</strong></p><ul><li><strong>Module 01:</strong> Introduction to Logistic Management</li><li><strong>Module 02:</strong> Planning Framework for Logistics</li><li><strong>Module 03:</strong> Supply Chain Management</li><li><strong>Module 04:</strong> Logistics Management and Organisation</li><li><strong>Module 05:</strong> Sourcing, Purchasing, and Procurement</li><li><strong>Module 06</strong>: Channels of Distribution</li><li><strong>Module 07</strong>: Supplier Relationship Management</li><li><strong>Module 08:</strong> Inventory Planning and Management</li><li><strong>Module 09:</strong> Principles of Warehousing</li><li><strong>Module 10:</strong> Transport Management</li><li><strong>Module 11:</strong> Negotiation Techniques</li><li><strong>Module 12:</strong> Customer Service and Logistics</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyze key concepts in Transport Manager for effective decision-making.</li><li>Implement Transport Management Systems (TMS) for streamlined operations.</li><li>Develop strategic plans for efficient transportation logistics.</li><li>Navigate legal frameworks governing road freight transport.</li><li>Evaluate transport operations across rail, ports, and airways.</li><li>Ensure health and safety standards in transport management practices.</li></ul><p><strong>Accreditation</strong></p><p>This Transport Manager is CPD Certification Service (CPD UK) Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved Transport Manager - CPD Level 3 course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Transport Manager course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Transport Manager - CPD Level 3 Course can be taken by anyone who wants to understand more about the topic. With the aid of this Transport Manager - CPD Level 3 course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Transport Manager - CPD Level 3 Course is ideal for:</p><ul><li>Transport Managers</li><li>Transport Administrators</li><li>Transport Compliance Officers</li><li>Transport Supervisors</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this Transport Manager - CPD Level 3 Course. You just need to have an interest in Transport Manager - CPD Level 3 Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Transport Manager Course you will have a variety of careers to choose from. The following job sectors of Transport Manager - CPD Level 3 Course are:</p><ul><li>Transport Manager - £30K to £50K/year.</li><li>Logistics Coordinator - £25K to £35K/year.</li><li>Fleet Operations Manager - £35K to £45K/year.</li><li>Supply Chain Analyst - £28K to £40K/year.</li><li>Aviation Operations Supervisor - £25K to £45K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Transport Manager - CPD Level 3 Course

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Administrative Support. This Administrative Support is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Administrative Support course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Administrative Support Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying Administrative Support career, then enrol in our Administrative Support course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this online course, you will gain:</p><ul><li>After successfully completing the Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of Administrative Support learning materials.</li><li>The course online test with immediate results</li><li>Enroling in the Course has no additional costs.</li><li>You can study and complete the course at your own pace.</li><li>Study for the course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial Administrative Support is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Administrative Support and explore the key topics such as:</p><p><strong>Administrative Support</strong></p><ul><li>Module 01 : Introduction to Personal Assistant &amp; Admin Support Assistant</li><li>Module 02 : Introduction to Office Administration</li><li>Module 03 : Skills of an Effective Administrator</li><li>Module 04 : Introduction to Reception and Receptionist</li><li>Module 05 : Business Telephone Skills</li><li>Module 06 : Representing Your Boss and Company</li><li>Module 07 : Business Etiquette</li><li>Module 08 : Mail Services and Shipping</li><li>Module 09 : Travel Arrangements</li><li>Module 10 : Organising Meeting and Conferences</li><li>Module 11 : Diary Management and Note taking</li><li>Module 12 : Time Management</li><li>Module 13 : Record Keeping and Filing Systems</li><li>Module 14 : Business Writing Skills</li><li>Module 15 : Organisational Skills</li><li>Module 16 : Communication Skills</li><li>Module 17 : Customer Service</li><li>Module 18 : Effective Planning and Scheduling</li><li>Module 19 : Invoicing/Petty Cash</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our Administrative Support course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>Once you complete the course, you will be eligible to request a <strong>digital certificate for free</strong>. For <strong>Printed Transcript &amp; Hardcopy Certificate- </strong></p><ul><li><strong>4.99 GBP </strong>(Inside the UK Postal Fee)</li><li><strong>8.99 GBP</strong> (International Delivery Fee)</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Course the Right Option for You?</strong></p><p>This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Administrative Support course.</p><p>This course is open to everybody. You can access the Administrative Support course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this course if you:</strong></p><ul><li>Aspire to understand Administrative Support better.</li><li>Already working on Administrative Support and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li></ul><p>Trying to get a job in Administrative Support-related fields.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this Administrative Support course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Administrative Support course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive Administrative Support course is to help you toward your dream career. So, complete this Administrative Support course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

NextGen Learning

Online Course Marketing

Secretarial & PA

Administrative Assistant

Office Administration

Business Admin

Support Assistant

Administrative Support

<p><strong>**Disability Awareness &amp; Inclusion Training - CPD Accredited Course - Free Certificate**</strong></p><p>According to the World Health Organization (WHO), more than 1 billion people, or around 15% of the world's population, live with some form of disability. In a world where diversity is the heartbeat of progress, understanding and embracing differences is not just a choice, but a necessity.</p><p>Picture a workplace where every individual, regardless of their unique abilities, is an integral part of a harmonious symphony, contributing their best. Our comprehensive training unfolds like a captivating narrative, delving into the core of Disability Awareness and Inclusion.</p><p>Step into a realm where the very concept of disability is not just understood but celebrated. Discover the intricacies of legal frameworks surrounding disability and unravel the diverse models that shape our perception. With a seasoned guide, navigate through the nuanced art of managing workers with disabilities, fostering an environment where potential knows no bounds.</p><p>Finally, find yourself in the climax, as the spotlight shines on creating an inclusive workplace - a place where differences aren't just acknowledged but cherished. Join us in this transformative narrative, as we craft a tale of empowerment, acceptance, and the boundless strength that lies in diversity.</p><p><strong>Key Features of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>This Disability Awareness &amp; Inclusion Training Course is CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases of Disability Awareness &amp; Inclusion Training Course.</li></ul><p><strong>Course Curriculum of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li><strong>Module 01:</strong> Concept of Disabilities and Inclusion</li><li><strong>Module 02:</strong> Disability and The Law</li><li><strong>Module 03:</strong> Models of Disability</li><li><strong>Module 04:</strong> General Duties of Workers' Representatives</li><li><strong>Module 05:</strong> Ensuring Health and Safety for Disabled People</li><li><strong>Module 06:</strong> Managing Workers with Disabilities</li><li><strong>Module 07:</strong> Effective Communication Strategies with Disabled People</li><li><strong>Module 08:</strong> Recruiting People with Disabilities</li><li><strong>Module 09:</strong> Promotion</li><li><strong>Module 10:</strong> Creating an Inclusive Workplace</li></ul><p><strong>Learning Outcomes of Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>Grasp the diverse Concept of Disabilities, fostering a culture of inclusivity.</li><li>Navigate the legal landscape, understanding Disability and The Law intricacies.</li><li>Explore varied Models of Disability, shaping a nuanced perspective.</li><li>Comprehend the pivotal General Duties of Workers' Representatives for workplace cohesion.</li><li>Ensure Health and Safety for Disabled People, creating a secure environment.</li><li>Master Effective Communication Strategies, fostering connections with disabled individuals.</li></ul><p><strong><br /></strong><strong>Accreditation</strong></p><p>This Disability Awareness &amp; Inclusion Training course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this Disability Awareness &amp; Inclusion Training course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Disability Awareness &amp; Inclusion Training Course:</strong></p><ul><li>Employers and HR Professionals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Educators and School Staff can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Healthcare Professionals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Community Leaders can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Customer Service Representatives can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Service Providers: To enhance services for individuals can enroll this Disability Awareness &amp; Inclusion Training Course</li><li>Students and General Public can enroll this Disability Awareness &amp; Inclusion Training Course</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Inclusive Recruitment Specialist</li><li>Disability Rights Advocate</li><li>Workplace Diversity Coordinator</li><li>Health and Safety Officer</li><li>Communication Accessibility Consultant</li><li>Inclusion and Diversity Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Disability Awareness & Inclusion Training Course

<p><strong>Healthcare Advisor course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Healthcare Advisor course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</strong></p> <p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features of the Healthcare Advisor Course :</strong></p> <ul> <li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <ul> <li><strong>Free Life Coaching Course</strong></li></ul> <p><strong>*** (Offer Ends Soon) ***</strong></p><p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our Healthcare Advisor course is as follows:</p> <p><strong>***Healthcare Advisor***</strong></p> <ul> <li><strong>Module 01:</strong> Introduction to Health and Social Care</li><li><strong>Module 02:</strong> Communication and its Relevance</li><li><strong>Module 03:</strong> Rights and Responsibilities as a Health and Social Care Worker</li><li><strong>Module 04:</strong> Role as A Caregiver and Healthcare Professional</li><li><strong>Module 05:</strong> Working in Health and Social Care; Promoting Equality, Diversity and Rights</li><li><strong>Module 06:</strong> Important Principles and Policies in Health and Social Care Work</li><li><strong>Module 07:</strong> Understanding Child Development</li><li><strong>Module 08:</strong> Care for Children</li><li><strong>Module 09:</strong> Healthy Food, Healthy living</li><li><strong>Module 10:</strong> Keeping Children Healthy and Safe</li><li><strong>Module 11:</strong> Child Protection</li><li><strong>Module 12:</strong> Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1</li><li><strong>Module 13:</strong> Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2</li><li><strong>Module 14:</strong> Safeguarding Vulnerable Individuals</li><li><strong>Module 15:</strong> Health and Safety Responsibilities</li><li><strong>Module 16:</strong> Risk Management in Health and Social Care</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses, including this Healthcare Advisor course<strong>, </strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Healthcare Advisor course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Healthcare Advisor course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Learners do not require any prior qualifications to enrol on this <strong>Healthcare Advisor</strong> course.</p> <p><strong>Please be noted:</strong> This course does not qualify you to work as a professional in this specific sector. Instead, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>This <strong>Healthcare Advisor</strong>course will lead you to many different career opportunities, here are few prospects:</p> <ul> <li>Healthcare Customer service Advisor: £15,000 - £20,000 per annum</li><li>Group Risk &amp; Healthcare Adviser: £40,000 - £50,000 per annum</li><li>Clinical Advisor: £20.000 - £25.000 per annum</li><li>Occupational Health Advisor: 38,000 - £43,000 per annum</li></ul> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Healthcare Advisor Courses

<p>This comprehensive <strong>Certificate in Facilities Management</strong> course has been designed to equip you with the essential knowledge and skills needed to become a fully professional facilitator and will provide you with all the practical knowledge and credentials you need to thrive in your career.</p><p>Through this exclusive <strong>Certificate in Facilities Management</strong> course, you will gain the knowledge and skills needed to improve company culture, supervise service productivity and functioning, maintain a safe and healthy working environment, and much more. It also provides training in quality project management and step-by-step instructions on how to develop a quality management plan. You will also better understand HR management, lease purchase and vendor management, sustainable facility management, business development, and succession planning.</p><p>By enrolling in our <strong>Certificate in Facilities Management</strong> course, you can quickly become skilled in the field and stand above applicants and candidates as you impress your future employer.</p><p><strong><strong>Learning Outcomes</strong></strong></p><p>After completing this <strong>Certificate in Facilities Management</strong> course, the learner will be able to:</p><ul><li>Understand the basic concepts.</li><li>Gain a thorough understanding of the qualities and skills of facility personnel.</li><li>Understand facilities management strategies.</li><li>Assess the working environment and measure the productivity of workplace services.</li><li>Gain in-depth knowledge of HR management, lease, purchase &amp; vendor management.</li><li>Assess and maintain the health and safety standards of service.</li><li>Gain a solid understanding of Succession Planning.</li></ul><p><strong><strong>Why Choose </strong>Certificate in Facilities Management<strong> Course from Us</strong></strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>***Courses Included Of This Certificate in Facilities Management bundle Course</strong></p><ul><li><strong>Course 01: </strong>Facilities Management Diploma</li><li><strong>Course 02:</strong> Level 5 Diploma in Risk Management Course</li><li><strong>Course 03:</strong> Level 7 Business Management Course</li></ul><p><strong>***</strong><strong><em>Other Benefits of Certificate in Facilities Management Course</em></strong></p><ul><li><strong>Free 3</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Certificate in Facilities Management course ]<br /></strong></p> <p><em><strong>Course Curriculum of </strong></em><em><strong>Certificate in Facilities Management</strong></em></p><ul><li>Module 01: A Quick Overview of Facilities Management</li><li>Module 02: The Scope of Facilities Management</li><li>Module 03: Facilities Management Strategies</li><li>Module 04: Managing Office WorkSpace</li><li>Module 05: Operational Management</li><li>Module 06: Maintenance Management</li><li>Module 07: Financial Management for Financial Managers</li><li>Module 08: Ultimate Customer Service</li><li>Module 09: Human Resource Management</li><li>Module 10: Project Management and Integration</li><li>Module 11: Risk Management</li><li>Module 12: Sustainable Facility Management</li><li>Module 13: Health and Safety of Employees</li><li>Module 14: Succession Planning</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the <strong>Certificate in Facilities Management</strong> Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this <strong>Certificate in Facilities Management</strong> course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>Certificate in Facilities Management</strong> course is perfect for those looking for a formal qualification to advance their careers in any of the following fields:</p><ul><li>Facilities Managers</li><li>Facilities Coordinator</li><li>Facilities Assistant</li><li>Facilities Administrator</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Certificate in Facilities Management </strong>course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Certificate in Facilities Management</strong> course will lead you to many different career opportunities; here are few prospects:</p><ul><li>Tutor: £27,000 - £27,001 per annum</li><li>Head of Facilities Management: £11.50 per hour</li><li>Administrator: £10.58 per hour</li><li>Helpdesk Scheduler: £20,000 - £21,000 per annum</li><li>CAD Operator: £26.00 - £28.00 per hour</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Institute of Workplace & Facilities Management (IWFM)

Certificate in Further Education & Training (Cert Ed)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Diploma in Management Studies (DMS)

Facility Management

Certificate in Facilities Management

<p><strong>Business Administration: Business Administration Course Online</strong></p><p>This Business Administration: Business Administration Course will help you understand teamwork concepts, dispute resolution strategies and provide support and constructive feedback to coworkers. You will be responsible for planning and managing personal and professional performance, workloads, and priorities and utilising time management tools and strategies to assist the company in meeting its operational goals.</p><p>The Business Administration: Business Administration Course covers communication in a business environment, principles of providing administrative services, managing personal performance and development, preparing text from notes using touch typing, maintaining and issuing stationery and supplies, administering the recruitment and selection process, and contributing to the development and implementation of an information system.</p><p><strong>Special Offers of this Business Administration: Business Administration Course</strong></p><ul><li>This Business Administration: Business Administration Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Business Administration: Business Administration Course</li><li>Instant access to this Business Administration: Business Administration Course</li><li>Get FREE Tutor Support from Monday to Friday in this Business Administration: Business Administration Course</li></ul><p><strong>Courses with Business Administration: Business Administration Course</strong></p><ul><li><strong>Course 01:</strong> Business Administration - Level 2</li><li><strong>Course 02:</strong> Level 1 Business Management</li><li><strong>Course 03:</strong> Level 5 Diploma in Business Analysis</li></ul><p><strong>Others Benefits of Business Administration: Business Administration Course</strong></p><ul><li><strong>Free 3</strong> PDF <strong>Certificate</strong></li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Business Administration: Business Administration Course]</strong></p> <p><strong>Business Administration: Business Administration Course Online</strong></p><p><em>Industry Experts Designed this Business Administration: Business Administration Course into 17 detailed modules.</em></p><p><strong>Course Curriculum of Level 2 Diploma in Business Administration Course<br /></strong></p><ul><li>Module 01: Communication in a Business Environment</li><li>Module 02: Principles of Providing Administrative Services</li><li>Module 03: Principles of Business Document Production and Information Management</li><li>Module 04: Understand Employer Organisations</li><li>Module 05: Manage Personal Performance and Development</li><li>Module 06: Develop Working Relationships with Colleagues</li><li>Module 07: Manage Diary Systems</li><li>Module 08: Produce Business Documents</li><li>Module 09: Health and Safety in a Business Environment</li><li>Module 10: Handle Mail</li><li>Module 11: Principles of Digital Marketing</li><li>Module 12: Administer Finance</li><li>Module 13: Understand Working in a Customer Service Environment</li><li>Module 14: Principles of Team Leading</li><li>Module 15: Principles of Equality and Diversity in the Workplace</li><li>Module 16: Exploring Social Media</li><li>Module 17: Understand the Safe Use of Online and Social Media Platforms</li></ul><p><strong>Assessment Method of Business Administration Course</strong></p><p>After completing each module of the Business Administration: Business Administration Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification of Business Administration Course</strong></p><p>After completing the MCQ/Assignment assessment for this Business Administration: Business Administration Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Business Administration: Business Administration Course Online</strong></p><p>This Business Administration: Business Administration Course is ideal for learners who work in business and administration and want to improve their knowledge and skills in various work environments and sectors. It forms the knowledge and competency.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Business Administration: Business Administration Course Online</strong></p><p>Students who intend to enrol in this Business Administration: Business Administration Course must meet the following requirements:</p><ul><li>Business Administration: Good command of the English language</li><li>Business Administration: Must be vivacious and self-driven</li><li>Business Administration: Basic computer knowledge</li><li>Business Administration: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Business Administration: Business Administration Course Online</strong></p><p>This Business Administration: Business Administration Course qualification will increase your chances of obtaining long-term employment and progressing to the following job roles:</p><ul><li>Administration Assistant</li><li>Business Support team member</li><li>Junior/Apprentice Secretary</li><li>Junior/Apprentice Personal Assistant</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Business Leadership

Business Administration

Diploma for School Business Leaders (DSBM)

Business & Management

Business Administration Level 2 Course - CPD Accredited

<p><strong>The Admin, secretarial &amp; PA - Essential Skills course is a best-selling bundle designed by industry experts. </strong></p><p>This Admin, secretarial &amp; PA course covers a comprehensive range of topics, with theoretical guidance and step-by-step training to equip learners with the <strong>skills to excel in an office-based role</strong>. Not only will you learn how to perform fundamental office procedures, but you will be developing your professional image, too, gaining valuable <strong>communication, time management, and personal development skills.</strong></p><p>What's more, you'll gain the confidence to lead others and develop your leadership style, learn how to think strategically to solve problems, deal with work-related stress and workplace conflict in a professional manner. This Admin, secretarial &amp; PA course has no entry requirements and can be studied on a part-time or full-time basis. <strong>Get certified online and take your career to new heights!</strong></p><p><strong>Learning Outcomes</strong></p><p>After completing this Admin, Secretarial &amp; PA course, you will know:</p><ul><li>How to Provide Admin Support Assistant</li><li>Roles and responsibilities of</li><li>Running the Administration Effectively</li><li>Get receptionist Skills required for Admin, Secretarial &amp; PA</li><li>Effective Organisational skills</li><li>Effective Communication Skills</li><li>Time Management Skills</li><li>Organisational Meeting and Conference Skills</li></ul><p><strong>Key Features</strong></p><p>This Admin, Secretarial &amp; PA course comes with a range of offers, including:</p><ul><li>CPD Certified</li><li>Developed by professionals</li><li>Instant FREE e-certificate</li><li>Hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning</li><li>Laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Additional Gifts</strong></p><p>Get additional courses with this Admin, Secretarial &amp; PA course <strong>(limited time offer)</strong></p><ul><li><strong>Course 01: </strong>Minute Taking (Gift)</li><li><strong>Course 02</strong><strong>: </strong>Workplace Professionalism Certificate Training (Gift)</li><li><strong>Course 03: </strong>Life coaching Course (Gift)</li></ul><p><strong>Admin, Secretarial &amp; PA Curriculum</strong></p><p>The detailed curriculum outline of our<strong> Admin, Secretarial &amp; PA Courses is as</strong> follows:</p><ul><li>Module 01: Introduction to Admin, Secretarial &amp; PA</li><li>Module 02: Introduction to Personal Assistant</li><li>Module 03: Introduction to Office Administration</li><li>Module 04: Skills of an Effective Administrator</li><li>Module 05: Introduction to Reception and Receptionist</li><li>Module 06: Business Telephone Skills</li><li>Module 07: Representing Your Boss and Company</li><li>Module 08: Business Etiquette</li><li>Module 09: Mail Services and Shipping</li><li>Module 10: Travel Arrangements</li><li>Module 11: Organising Meetings and Conferences</li><li>Module 12: Diary Management and Note-taking</li><li>Module 13: Time Management for Admin, Secretarial &amp; PA</li><li>Module 14: Record Keeping and Filing Systems</li><li>Module 15: Business Writing Skills</li><li>Module 16: Organisational Skills for Admin, Secretarial &amp; PA</li><li>Module 17: Communication Skills</li><li>Module 18: Customer Service skills for Admin, Secretarial &amp; PA</li><li>Module 19: Effective Planning and Scheduling</li><li>Module 20: Invoicing Petty Cash</li></ul><p><strong>Certification</strong></p><p>Once you've successfully completed your Admin, Secretarial &amp; PA course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This complete <strong>Admin, Secretarial &amp; PA</strong> training course is a must for anyone looking to gain the skills to develop their career and boost their earning potential in an office-based role. Related professions in this field include:</p><ul><li>Administrative Assistant</li><li>Office Manager</li><li>Receptionist</li><li>Secretary</li><li>Personal Assistant</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this <strong>Admin, secretarial &amp; PA</strong> course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Admin, secretarial &amp; PA course is comprehensively designed and will be beneficial for the following career opportunities.</p><ul><li>Administrative Officer.</li><li>Administration Assistant.</li><li>Secretarial Assistant.</li><li>Secretarial PA.</li></ul><p>In the UK, the average salary of these professions ranges from £25,000 - £50,000 per annum.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Diploma in Admin, secretarial & PA - CPD Accredited Course

<p><strong>Communication Skills Training</strong></p><p>This <strong>Communication Skills Training </strong>Course is designed for professionals who want to thrive in their profession. The qualification provides all of the necessary skills and knowledge to specialise in the field of communication. You will learn real-life knowledge and expertise from the industry experts and practitioners from this course.</p><p>This <strong>Communication Skills Training </strong>Course elaborates how to improve your competency as a person in your profession while also outlining essential career insights in this sector. Consequently, you will get to strengthen your knowledge and skills with this course; on the other hand, see a clearer picture of your career growth in future. Thus, by the end of the <strong>Communication Skills Training </strong>Course, you can equip yourself with the essentials to keep you afloat in the competition.</p><p><strong>Learning Outcomes</strong></p><p>After completing this <strong>Communication Skills Training</strong> course, you will be able to:</p><ul><li>Identify common communication problems.</li><li>Develop skills to ask questions that give you the information you need.</li><li>Learn what your non-verbal messages are telling others.</li><li>Develop skills to listen actively and be empathetic to others.</li><li>Enhance your ability to handle difficult situations.</li><li>Deal with situations assertively.</li><li>Communicate effectively in a business and non-business environment.</li><li>Reduce communication barriers in the workplace and beyond.</li><li>Apply the techniques learned in this course to enhance your conversational skills.</li><li>Strengthen working and personal relationships through powerful communication.</li><li>Speak with clarity, confidence and eloquence in group discussions.</li><li>Identify the different forms of communication and ways of communicating.</li></ul><p><strong>Why Choose Communication Skills Training Bundle Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Courses are included in this Communication Skills Training Bundle Course</strong></p><ul><li><strong>Course 01: </strong>Communication Skills Training</li><li><strong>Course 02: </strong>Level 5 Retail Management Course<strong><br /></strong></li><li><strong>Course 03:</strong> Level 2 Customer Service</li></ul><p><strong>[ Note: Free PDF certificate will provide as soon as completing the Communication Skills Training Course ]</strong></p> <p><strong>Communication Skills Training</strong></p><p><strong>Course Curriculum of Communication Skills Training</strong></p><ul><li>Module 1: Introduction to Communication</li><li>Module 2: The Communication Skills</li><li>Module 3: Different Types of Communication</li><li>Module 4: Different Methods of Communication</li><li>Module 5: Styles of Communication</li><li>Module 6: Barriers to Communication</li><li>Module 7: Assessing Communication Competence: Relevant Criteria</li><li>Module 8: Seven Actions for Effective Communication</li><li>Module 9: Do's and Don'ts of Effective Communication</li></ul><p><strong>Assessment Method of Communication Skills Training</strong></p><p>After completing each module of the Communication Skills Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Communication Skills Training</strong></p><p>After completing the MCQ/Assignment assessment for this Communication Skills Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Communication Skills Training</strong></p><p>This Communication Skills Training Course is suitable for those who work in or aspire to work in the following professions:</p><ul><li>Sales Managers</li><li>HR Assistants</li><li>Business Owners &amp; Entrepreneurs</li><li>Public Speakers</li><li>Administrative Assistant</li><li>Administrative Coordinator</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Communication Skills Training</strong></p><p>There are <strong>no specific</strong> requirements for Communication Skills Training course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Communication Skills Training course must meet the following <strong>requirements</strong>:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Communication Skills Training</strong></p><p>This Communication Skills Training course will help you improve your CV and employability. Furthermore, the knowledge gained from this Communication Skills Training course will be essential for working effectively in a complex and diverse workforce.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Professional Skills

Business Communication Skills

Professional Skills Course (PSC)

Business Communication

Trainers Course

Communication Skills

Communication Skills Training

<p>Sales Management course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life.</p><p>This Sales Management course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p><p>The training materials of this Sales Management course are available online for you to learn at your own pace and fast-track your career with ease.</p><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Sales Management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Free Gifts</strong></p><ul><li>Life Coaching Course</li></ul><p><strong>Enrol now in this </strong><strong>Sales Management course to excel! </strong></p><p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Sales Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p><p>The curriculum of the Sales Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>Sales Management- Key Account Managers Training</strong></p><ul><li><strong>Module 01:</strong> Understanding the Talk</li><li><strong>Module 02:</strong> Getting Prepared to Make the Call</li><li><strong>Module 03:</strong> Creative Openings</li><li><strong>Module 04:</strong> Making Your Pitch</li><li><strong>Module 05:</strong> Handling Objections</li><li><strong>Module 06:</strong> Sealing the Deal</li><li><strong>Module 07:</strong> Following Up</li><li><strong>Module 08:</strong> Setting Goals</li><li><strong>Module 09:</strong> Managing Your Data</li><li><strong>Module 10:</strong> Using a Prospect Board</li><li><strong>Module 11:</strong> Selling in Multiple Channels</li><li><strong>Module 12:</strong> Consumer Rights Act</li><li><strong>Module 13: </strong>Retail Psychology</li><li><strong>Module 14:</strong> The Importance of Communicating with Customers</li></ul><p><strong>Life Coaching</strong></p><ul><li><strong>Module 01:</strong> Life Coaching: The Purpose and Fundamentals</li><li><strong>Module 02:</strong> Develop Your Self-Awareness</li><li><strong>Module 03:</strong> The Development of Core Beliefs and Managing Fears</li><li><strong>Module 04:</strong> Life Coaching Types and Key Attributes of a Life Coach</li><li><strong>Module 05:</strong> Understanding Emotional Intelligence</li><li><strong>Module 06:</strong> Body Language and Communication Techniques</li><li><strong>Module 07:</strong> A Structure for Client Work and Goal Setting</li><li><strong>Module 08:</strong> Basic Principles for Business Development and Growth</li><li><strong>Module 09:</strong> The Ethical Coach: Protect Yourself and Your Clients</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand customer behaviour and psychology for effective sales.</li><li>Develop persuasive communication techniques for successful pitches.</li><li>Utilise strategic goal-setting methods to drive sales performance.</li><li>Employ data management systems to enhance sales efficiency.</li><li>Implement diverse sales channels to reach a wider audience.</li><li>Adhere to consumer rights regulations and leverage retail psychology for increased sales.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this Sales Management course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Sales Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management basics.</p><ul><li>Aspiring sales professionals seeking foundational skills.</li><li>Business owners aiming to enhance their sales strategies.</li><li>Marketing professionals transitioning into sales roles.</li><li>Retail employees looking to boost their sales acumen.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Sales Manager - £30K to 70K/year.</li><li>Retail Sales Associate - £18K to 25K/year.</li><li>Marketing Executive - £20K to 35K/year.</li><li>Business Development Manager - £25K to 50K/year.</li><li>Customer Service Representative - £17K to 30K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Sales Management Training Course

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Providing Outstanding Customer Service

<h4>Overview</h4>
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							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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GBA Corporate

Medical

Medical Tourism

Online

Supply Chain and Logistics Management

<h4>Overview</h4>
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							</p><p><strong>By the end of the course, delegates will have:</strong></p>

<p> </p>

<ul>
	<li>Identify and prioritise key accounts</li>
	<li>Increasing business revenue through effective CRM</li>
	<li>The importance of client care in the business environment</li>
	<li>Contribution of Customer care towards to quality service</li>
	<li>Understand the benefits of high-level CRM and the part it plays in client retention</li>
	<li>Understanding the service excellence and its strengths</li>
	<li>Necessary attitudes for inspiring customer service</li>
	<li>Develop the important skills necessary for an effective Customer Relationship Manager</li>
	<li>Building rapport and creating strong working relationships</li>
	<li>Effective Communication between the clients</li>
	<li>Understanding the importance of interpersonal contact and behaviour </li>
</ul>
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