Name: Basic Telephone Etiquette Skills
Price: 12 GBP
Availability: InStock

<p><strong>The Level 2 Food Hygiene and Safety for Catering course is designed to provide catering staff and food service professionals with an in-depth understanding of safety regulations, procedures and guidelines, under the guidelines of The Food Safety Act 1990. </strong></p><p>In accordance with <strong>UK </strong><strong>food hygiene and food safety regulations</strong>, all staff who handle or serve food must be aware of the risks and how to minimise them, in order to maintain an excellent standard of hygiene and prevent the spread of bacteria. This food safety course covers personal hygiene best practice, cleaning procedures, pest control and contamination prevention.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the <strong>food hygiene and food safety</strong> course, learners will be able to:</p><ul><li>Understand the risks of a poor food hygiene and food safety system</li><li>Work in compliance with The Food Safety Act 1990 to ensure a high standard of service</li><li>Demonstrate a solid understanding of pest control and contamination prevention procedures</li><li>Ensure that work surfaces and equipment are well-maintained and clean at all times</li><li>Implement an effective food safety management system in the workplace</li><li>Maintain an excellent standard of personal hygiene in the workplace</li></ul><p><strong>Key Features:</strong></p><ul><li>Accredited, quality CPD training </li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Course material developed by qualified professionals</li><li>Self-paced learning accessible via laptop, tablet and smartphone</li><li>24/7 Learning assistance and tutor support</li><li>Discounts on bulk purchases</li></ul><p><strong>Level 2 Food Hygiene and Food Safety Course Curriculum</strong></p><ul><li>Module 1: Introduction to food safety</li><li>Module 2: Bacteria and Microbiological Hazards</li><li>Module 3: Physical, Chemical and Allergenic Hazards</li><li>Module 4: Food Poisoning and Control Measures</li><li>Module 5: Food Spoilage and Food Storage</li><li>Module 6: Personal Hygiene</li><li>Module 7: HACCP and Food Premises</li><li>Module 8: Cleaning &amp; Food safety</li><li>Module 9: Reopening and Adapting Your Food Business During COVID-19</li></ul><p><strong>Accreditation</strong></p><p>This food safety course is fully <strong>CPD UK accredited,</strong> providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer: </strong>The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your food safety course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our food safety certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><p>This Basic Food Safety course is also audited and <strong>approved by Environmental Health Officers</strong>. Our course modules have been independently reviewed and are verified as containing the essential knowledge to achieve the level of training described.</p><p><strong>Please Note: </strong>this is not a regulated course. To get a professional qualification, please check:</p><ul><li>Food Safety Level 4</li><li>Level 1 Award in Food Safety in Catering (RQF)</li><li>Level 2 Award in Food Safety for Catering (RQF)</li><li>Level 3 Award in Food Safety for Catering (RQF)</li><li>Level 3 Award in HACCP for Catering (RQF)</li><li>Level 2 Award in Food Safety for Retail (RQF)</li><li>Level 2 Award in Food Allergen Awareness and Control in Catering (RQF)</li><li>food critic Level 2</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Level 2 Food Hygiene and Safety for Catering training course applies to those in the following professions:</p><ul><li>Kitchen Managers</li><li>Staff who are responsible for handling low-risk or wrapped foods (category A)</li><li>Front-of-house employees, such as waiting or check-out staff</li><li>Back-of-house employees, such as kitchen porters or warehouse staff</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Food safety Supervisor</li><li>Chef</li><li>Waiter</li><li>Barista</li><li>Food Delivery man</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>

                        </div>

Training Express

Level 2 Food Hygiene and Safety for Catering Course

General Admission

<p><strong>Hopi Ear Candling: Hopi Ear Candling</strong></p><p>This exclusive Hopi Ear Candling + Indian Head Massage + Threading course provides a simple introduction, insight, and instruction into all of the areas required to become a Hopi Ear Candling Practitioner. Our Hopi Ear Candling: Hopi Ear Candling course is open to both practicing holistic therapists and practitioners as well as anyone else who wishes to learn this skill.</p><p>This Hopi Ear Candling: Hopi Ear Candling course will teach you everything you need to know about Hopi Ear Candling + Indian Head Massage + Threading, whether you want to learn the techniques for yourself or start your own business to help others. This comprehensive Hopi Ear Candling: Hopi Ear Candling course covers all the details about the origins of Hopi Ear Candling and how this ancient technique has survived through the ages. Though Hopi Ear Candling can be performed by almost anyone, taking this Hopi Ear Candling: Hopi Ear Candling course will provide you with a thorough knowledge base as well as some expertise in this powerful therapy.</p><p>This Hopi Ear Candling: Hopi Ear Candling Course provides you with everything you need to know to become a successful Hopi Ear Candling therapist. After completion of this Hopi Ear Candling + Indian Head Massage + Threading course, you will be well versed in the various massage techniques and prepared for success in the industry. So, what are you waiting for? Enroll on this Hopi Ear Candling: Hopi Ear Candling course today and start learning!</p><p><strong>&lt;&lt; Course Included &gt;&gt;</strong></p><ul><li><strong>Course 01: </strong>Hopi Ear Candling</li><li><strong>Course 02: </strong>Indian Head Massage Training course</li><li><strong>Course 03: </strong>Level 2 Award In Provide Threading</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Hopi Ear Candling: Hopi Ear Candling </strong><strong>course]</strong></p> <p><strong>Hopi Ear Candling: Hopi Ear Candling Training</strong></p><p><strong>Course Curriculum </strong></p><p><em><strong>*** Hopi Ear Candling + Indian Head Massage + Threading ***</strong></em></p><p>&lt;&lt; Course Curriculum &gt;&gt;</p><p><strong>&lt;&lt; Hopi Ear Candling &gt;&gt;</strong></p><ul><li>Module 1: Hopi Ear Candling</li><li>Module 2: The Treatment Process</li><li>Module 3: Hygiene, Health and Safety</li><li>Module 4: Anatomy and Physiology</li><li>Module 5: Client Consultation</li></ul><p><strong>Assessment Method of Hopi Ear Candling: Hopi Ear Candling Course</strong></p><p>After completing each module of the Hopi Ear Candling: Hopi Ear Candling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Hopi Ear Candling: Hopi Ear Candling Course</strong></p><p>After completing the MCQ/Assignment assessment for this Hopi Ear Candling: Hopi Ear Candling course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Hopi Ear Candling: Hopi Ear Candling</strong></p><p>This Hopi Ear Candling: Hopi Ear Candling course is ideal for:</p><ul><li>Hopi Ear Candling is ideal for both practicing holistic therapists and practitioners.</li><li>Those who wish to do Indian head massage professionally or for friends, family and themselves.</li><li>Those who have an existing therapy background and want to expand their skills by using Indian head massage as an additional tool.</li><li>The Hopi Ear Candling course is ideal for anyone interested in providing threading or working in the beauty industry.</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Hopi Ear Candling: Hopi Ear Candling</strong></p><p>There are no specific requirements for this Hopi Ear Candling: Hopi Ear Candling course because it does not require any advanced knowledge or skills.</p><p>Students who intend to enrol in this Hopi Ear Candling: Hopi Ear Candling course must meet the following requirements:</p><ul><li>Hopi Ear Candling: Good command of the English language</li><li>Hopi Ear Candling: Must be vivacious and self-driven</li><li>Hopi Ear Candling: Basic computer knowledge</li><li>Hopi Ear Candling: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Hopi Ear Candling: Hopi Ear Candling</strong></p><p>After completing this Hopi Ear Candling: Hopi Ear Candling course, you may be able to pursue a career in:</p><ul><li>Hair salons</li><li>Spas</li><li>Hotels</li><li>Beauty parlours</li><li>Barbershops</li><li>Perform threading services</li><li>Offer client's a wider range of treatments</li></ul>
                        </div>

Training Tale

Beauty Therapist

Indian Head Massage

Hopi Ear Candling + Indian Head Massage + Threading

<p><strong>Sports Nutrition Training Course Online</strong></p><p>Our<strong> Sports Nutrition Training Course</strong> will teach you about nutrition and its role and importance in leading a healthy lifestyle. It will also expand your knowledge so that you are well prepared to design diet plans based on your clients' needs. The sole purpose of our<strong> Sports Nutrition Training Course</strong> is to teach an individual about the fundamental and advanced mechanisms of nutrition as a whole that will help an athlete perform at his or her best.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this course, you will be able to:</p><ul><li>Describe the basics of sports nutrition and its classification, including macro and micronutrients especially designed for athletes.</li><li>Get insight into the digestive system.</li><li>Explain nutritional requirements according to various age groups and professions.</li><li>Demonstrate planning healthy eating habits for athletic clients.</li><li>Understand the framework for energy requirements.</li><li>Carry out weight control and weight loss management.</li><li>Explain how to design nutrients plans for specific sports competitions and to replace them afterwards.</li></ul><p>With this<strong> Sports Nutrition Training Course</strong>, you will find it much easier to achieve success and monetise your skills. This course is destined for both part-time and full-time students and can be completed at your own pace.</p><p>Enrol in the <strong>Sports Nutrition Training Course</strong> to increase your knowledge of sports and nutrition and help athletes, sportspeople, and fitness enthusiasts to achieve their goals. Whether you plan to take this course for personal or professional reasons, it will benefit you at every stage of your life cycle; after all, health is wealth. In short, knowing what foods are good for your body is extremely important for leading a healthy lifestyle.</p><p><strong>Main Course: Sports Nutrition Training Course</strong></p><p><strong>Courses you will GET :-</strong></p><ul><li><strong>Course 01: </strong>Sports First Aid<strong><br /></strong></li><li><strong>Course 02: </strong>Level 6 Diploma in Health and Social Care Management<strong><br /></strong></li><li><strong>Course 03: </strong>Level 1 Diet and Nutrition Course</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Sports Nutrition Training Course</strong><strong>]</strong></p> <p><strong>Sports Nutrition Training Course</strong></p><p><strong>Course Curriculum of Sports Nutrition Training Course</strong></p><ul><li>Module 01: A Quick Overview of Sports Nutrition</li><li>Module 02: Diet and Nutrition: Dietary Guidelines</li><li>Module 03: Nutrition and Athlete Health</li><li>Module 04: Diet Planning</li><li>Module 05: Healthy Dieting</li><li>Module 06: The Digestive System</li><li>Module 07: Water</li><li>Module 08: Weight Control and Weight Loss Management</li><li>Module 09: The Role of the Vegetarian/Vegan in Sports Nutrition</li><li>Module 10: Myth and Misinformation</li><li>Module 11: Performance Boosters</li></ul><p><strong>Assessment Method of Sports Nutrition Training Course</strong></p><p>After completing each module of Sports Nutrition Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Sports Nutrition Training Course</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for Sports Nutrition Training Course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Sports Nutrition Training Course</strong></p><p>This Sports Nutrition Training Courseis ideal for highly motivated individuals who want to improve their professional skills and train for the job of their dreams! In addition, this course is also suitable for those who want to gain in-depth knowledge on the subject and stay up to date with the latest information.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Sports Nutrition Training Course</strong></p><p>Students who intend to enrol in this <strong>Sports Nutrition: Sports Nutrition</strong> course must meet the following requirements:</p><ul><li>Sports Nutrition: Good command of the English language</li><li>Sports Nutrition: Must be vivacious and self-driven</li><li>Sports Nutrition: Basic computer knowledge</li><li>Sports Nutrition: A minimum of 16 years of age is required</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Sports Nutrition Training Course</strong></p><p>A career in Sports Nutrition Training Course can be challenging, rewarding, and frustrating at times, but it is never boring. Although there are significant challenges in many sectors,</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Sports Coaching

Sports Nutrition

Nutrition Science

Health Coach Training

Trainers Course

Sports & Fitness

Sports Nutrition Training Course

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Epidemiology &amp; Disease Outbreaks. This Epidemiology &amp; Disease Outbreaks is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Epidemiology &amp; Disease Outbreaks course to improve your pertinent skills. In this easy-to-digest Epidemiology &amp; Disease Outbreaks course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Epidemiology &amp; Disease Outbreaks course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Epidemiology &amp; Disease Outbreaks Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying Epidemiology &amp; Disease Outbreaks career, then enrol in our course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this online course, you will gain:</p><ul><li>CPD Certified Course</li><li>After successfully completing the Epidemiology &amp; Disease Outbreaks Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of Epidemiology &amp; Disease Outbreaks learning materials.</li><li>The Epidemiology &amp; Disease Outbreaks course online test with immediate results</li><li>Enroling in the Epidemiology &amp; Disease Outbreaks Course has no additional costs.</li><li>You can study and complete the Epidemiology &amp; Disease Outbreaks course at your own pace.</li><li>Study for the Epidemiology &amp; Disease Outbreaks course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial Epidemiology &amp; Disease Outbreaks is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Epidemiology &amp; Disease Outbreaks and explore the key topics such as:</p><p><strong>Curriculum:</strong></p><ul><li>Module 01: Understanding Epidemiology</li><li>Module 02: Principles of Epidemiology</li><li>Module 03: Study Design</li><li>Module 04: Disease Occurrence</li><li>Module 05: Variation in Disease by Time, Place, and Person</li><li>Module 06: Epidemics and Outbreaks</li><li>Module 07: Measures of Risk and Disease Prevention</li><li>Module 08: Measures of Disease Frequency</li><li>Module 09: Role of Epidemiology in Public Health</li><li>Module 10: The Epidemiological Concept of Population</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>When you have finished all of this course lectures, a digital certificate will be available for download.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Epidemiology &amp; Disease Outbreaks Course the Right Option for You?</strong></p><p>This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this course.</p><p>This course is open to everybody. You can access the Epidemiology &amp; Disease Outbreaks course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this Epidemiology &amp; Disease Outbreaks course if you:</strong></p><ul><li>Aspire to understand Epidemiology &amp; Disease Outbreaks better.</li><li>Already working on Epidemiology &amp; Disease Outbreaks and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Trying to get a job in Epidemiology &amp; Disease Outbreaks-related fields.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this Epidemiology &amp; Disease Outbreaks course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this Epidemiology &amp; Disease Outbreaks course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

NextGen Learning

Online Course Marketing

Epidemiology

Public Health & General Preventive Medicine

Epidemiology & Disease Outbreaks

<p>The term 'motivation' is derived from 'motive', which refers to a person's wants and needs. Employee motivation is a determining element in their productivity and overall performance.</p> <p>Employee motivation is vital for a variety of reasons. But, mainly because it enables management to achieve its objectives, companies could be put in a dangerous position if they don't have a motivated workforce.</p> <p>Employee motivation is a crucial feature of the workplace, as it affects the department and even its success. Therefore, it is necessary to motivate your personnel regularly.</p> <p><strong>Learning Outcomes</strong></p> <ul> <li>Determining your Mindset</li><li>Setting up Life Goals</li><li>Achieving Presentation Skills</li><li>Learning about Public Speaking</li><li>Understanding Body Language</li><li>Moulding Leadership Skills</li><li>Gaining Organizing Skills</li></ul> <p><strong>Key Features</strong></p> <ul> <li><strong>Accredited by CPD</strong></li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>Motivated employees are more productive and help an organisation achieve higher output levels. Consider having a worker who is unmotivated at work. They'll most likely spend their time at work perusing the internet for personal enjoyment or maybe seeking new employment. This is a complete waste of your time and money.</p> <p>A positive work environment is a foundation for your company's success. However, we recognise that motivating employees in the workplace may be time-consuming and challenging.</p> <p>However, managers must promote a favourable work atmosphere to boost employee productivity.</p> <p>Ascertain that your employees believe their work and efforts contribute significantly to its success. Remember to keep an 'open-door' policy and a friendly management staff.</p> <p>One of the most crucial parts of management is motivation. A motivated employee is a valuable asset to any company. Therefore, it is the manager's responsibility to motivate his subordinates and staff effectively.</p> <p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our course is as follows:</p> <ul> <li>Module 01: Motivation and Mindset</li><li>Module 02: Visualising Whole Life Goals</li><li>Module 03: Development of Personality</li><li>Module 04: Setting Up as a Coach</li><li>Module 05: Improvement of Presentation Skills</li><li>Module 06: CBT for Personal Growth</li><li>Module 07: How to Talk to Anyone</li><li>Module 08: Becoming an Influencer</li><li>Module 09: Importance of Body Language</li><li>Module 10: Public Speaking</li><li>Module 11: Effective Time Management Techniques</li><li>Module 12: Leadership Skills and Competencies.</li><li>Module 13: Emotional Intelligence</li><li>Module 14: Evolve as a Leader</li><li>Module 15: Communication Skills</li><li>Module 16: Prioritize</li><li>Module 17: Scheduling Your Time</li><li>Module 18: To Do Lists</li><li>Module 19: Organizing Your Inbox</li><li>Module 20: Stress Management</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses, including this course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Motivation Training Course

<p><strong>Teaching Assistant Course - Level 2</strong></p><p><strong>CPD certified | Online | Starts Immediately</strong></p><p><strong>Are you passionate about helping children learn and grow?</strong></p><p>If so, the Teaching Assistant Course - Level 2 is the perfect course for you! This course will teach you everything you need to know to become a successful in teaching assistant in the UK.</p><p>The UK job market for teaching assistants is strong. The average salary for a teaching assistant in the UK is<strong> £25,000 per year</strong>. There are many job opportunities available in schools, nurseries, and other educational settings.</p><p><strong>Learning Outcomes</strong></p><p>In this Teaching Assistant course, you will learn:</p><ul><li>The role of a teaching assistant in the classroom</li><li>How to work with teachers and support them</li><li>How to develop and implement ICT, literacy, and numeracy activities</li><li>How to support children with special educational needs (SEN)</li><li>How to manage behavior and build positive relationships with children</li><li>How to communicate effectively with parents and teachers</li></ul><p><strong>Key Features </strong></p><p>This Teaching Assistant course offers a range of benefits, including:</p><ul><li>CPD Accredited Teaching Assistant Course</li><li>Instant e-certificate</li><li>Fully online, interactive Teaching Assistant Course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>This course is CPD certified, a leading accreditation body in the UK. Upon completion of the course, you will receive a Level 2 Teaching Assistant certificate from Training Express, which is recognised across the UK.</p><p>The Teaching Assistant course is delivered online, so you can study at your own pace and from anywhere in the world. You will have access to a wealth of resources, including video tutorials, interactive exercises, and a dedicated forum where you can ask questions and get help from your tutor.</p><p>This Teaching Assistant course is for anyone who is interested in a career in teaching. It is a great option for people who are passionate about helping children learn and grow. The Teaching Assistant course is also a good choice for people who are looking for a flexible and rewarding career.</p><p><strong>Teaching Assistant Curriculum</strong></p><ul><li><strong>Module 01</strong>: Teaching Assistant Overview</li><li><strong>Module 02</strong>: Professional Developments for a Teaching Assistant</li><li><strong>Module 03</strong>: Working with the School and its Policies</li><li><strong>Module 04</strong>: Discussion on Curriculum, Assessment and Monitoring</li><li><strong>Module 05</strong>: Providing the Best Learning Environment</li><li><strong>Module 06</strong>: Learn to Implement ICT, Literacy and Numeracy Development Process as a TA</li><li><strong>Module 07:</strong> Child Development and the SEN Support</li><li><strong>Module 08</strong>: Understanding Behaviour &amp; Relationships as a Teaching Assistant - TA</li><li><strong>Module 09</strong>: Experienced TAs Maintain Strong Communications with The Students</li><li><strong>Module 10</strong>: Career Prospects for TA - Teaching Assistant in the UK</li></ul><p><strong>Accreditation</strong></p><p>This Teaching Assistant is CPD Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><p><strong>Assessment</strong></p><p>At the end of the Teaching Assistant course, there will be an online assessment, which you will need to pass to complete the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is for anyone who is interested in a career in teaching. It is a great option for people who are passionate about helping children learn and grow. The Teaching Assistant course is also a good choice for people who are looking for a flexible and rewarding career.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Teaching assistant</li><li>Learning support assistant</li><li>Nursery nurse</li><li>Childminder</li><li>Special educational needs assistant</li><li>Early years practitioner</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Teaching Assistant Level 2 Course

<p>Are you working in the food service retail sector or the catering sector? Then for sure, you are interested in learning more about food safety and hygiene, proper food storage and personal hygiene, all of which can save your customers from potential hazards and you from extra costs.</p><p>The level 2 food safety in the retail course is designed for anybody who is kin to understand food hygiene and safety thoroughly. Anybody who works with food has the legal (Regulation (EC) No. 852/2004 of the European Parliament) responsibility to understand the regulations of The Food Safety Act 1990 and know how to keep customers safe.</p><p>This course will thoroughly cover identifying food hygiene hazards, controlling contamination, proper food preparation and storage, maintaining high standard service, personal hygiene, and clean premises. This course will thoroughly introduce HACCP management and food business adaptation during Covid-19.</p><p>This course is appropriate for individuals at all stages of their careers and their skills and knowledge. This study will prepare you to work confidently, competently, and safely in the food service industry. Upon completing this course, you will be confident in your food hygiene knowledge and have all the skills you need to keep customers safe and comply with food hygiene legal requirements.</p><p><strong>Learning Outcomes</strong></p><p>By the end of the course, you will:</p><ul><li>Be able to comply with food hygiene and safety regulations</li><li>Recognise potential hazards associated with food service</li><li>Learn how to prevent contaminations and hazards</li><li>Learn proper storage and maintenance of food for healthy service</li><li>Become aware of food allergens and serve your customers what suits them</li><li>Become aware of personal hygiene and maintain hygiene</li><li>Get in-depth knowledge on HACCP to be able to prevent hazardous situations</li><li>Learn how to keep food service premises clean</li><li>How to adapt to food business safety during Covid-19</li></ul><p><strong>Key Features</strong></p><ul><li>Accredited, quality CPD training</li><li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Course material developed by qualified professionals</li><li>Self-paced learning accessible via laptop, tablet and smartphone</li><li>24/7 Learning assistance and tutor support</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Food Hygiene and Safety: Legislation</li><li>Module 02: Bacteria and Microbiological Hazards</li><li>Module 03: Physical, Chemical and Allergenic Hazards</li><li>Module 04: Food Storage</li><li>Module 05: Display and Service for Maintaining Food Safety and Hygiene</li><li>Module 06: Personal Hygiene</li><li>Module 07: HACCP and Food Premises</li><li>Module 08: Cleaning</li><li>Module 09: Reopening and Adapting Your Food Business During COVID-19</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        3 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is perfect for</p><ul><li>Anybody working with food or drink in the food services industry</li><li>People want to work in the food retail sector, including shops and other outlets</li><li>Anybody wishing to work in the catering sector</li><li>Those who want to gather knowledge about Food Hygiene and Safety</li><li>Food Bloggers, Youtuber cooks, Housewifes &amp; Home cooks</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will provide theoretical knowledge that can aid learners in boosting their career paths in the following:</p><ul><li>Food manufacturing inspector ( Salary: £20,000 to £35,000 per year)</li><li>Restaurant Manager ( Salary: £18,000 to £28,000 )</li><li>Food Factory Worker ( Salary: £14,000 to £27,000 )</li><li>Consumer Scientist ( Salary: £19,000 to £50,000 )</li><li>Food Safety Manager: £35,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Level 2 Food Safety in Retail Course

<p><strong>Stuck at work and feeling unmotivated? Dreaming of starting your own Law Firm?</strong></p><p>Imagine running your own company with a new perspective. Don't worry about hiring expensive lawyers because you know all the details yourself. Instead, the image uses state-of-the-art technology to analyse the law and judicial process to understand what your clients need and keep them happy.</p><p>You can do this and more with <strong>English Law and the Legal System Level 3</strong>. So whether you want to open a law firm or continue your existing career, this English Law and the Legal System course will help you understand everything you need to know to succeed.</p><p><strong>What you will discover are the following</strong></p><ul><li>Discover the legal work and how professionals function.</li><li>Laws and legal systems are enforced.</li><li>Contract law and business law debates.</li><li>Concerning the Human Rights Act.</li><li>Learn about the rights of employees.</li><li>Mortgage and property law.</li><li>Wills, Probate, and Estate Administration.</li><li>Criminal law concept.</li></ul><p><strong>Key Features</strong></p><ul><li>CPD Accredited English Law and the Legal System course</li><li>Exam retakes are unlimited, and tutoring is available</li><li>Easy access to course materials</li><li>Guaranteed learning satisfaction</li><li>Lifetime access and 24/7 support</li><li>Self-paced online course modules</li></ul><p><strong>English Law and the Legal System Level 3 Diploma</strong></p><p>You will have access to an extensive and in-depth body of knowledge when you enrol in this course, which has <strong>ten modules</strong> loaded to the brim, condensed from years of experience and practice into just <strong>5 hours</strong> of high-quality instruction.</p><p>The curriculum of the English Law and Legal System Level 3 course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease.</p><p><strong>English Law and the Legal System Course Curriculum</strong></p><ul><li><strong>Module 01: </strong>The Legal Workplace and Professionals<strong><br /></strong></li><li><strong>Module 02: </strong>Law and Legal Systems<strong><br /></strong></li><li><strong>Module 03:</strong> Contract Law &amp; Business Law<strong><br /></strong></li><li><strong>Module 04: </strong>Human Rights Law<strong><br /></strong></li><li><strong>Module 05</strong>: Employment Law<strong><br /></strong></li><li><strong>Module 06: </strong>Property Law<strong><br /></strong></li><li><strong>Module 07: </strong>Mortgage Law<strong><br /></strong></li><li><strong>Module 08: </strong>Wills, Probate &amp; Estate Law<strong><br /></strong></li><li><strong>Module 09:</strong> Criminal Law<strong><br /></strong></li><li><strong>Module 10:</strong> Other Common Laws &amp; Legal Matters</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This training is ideal for you if you:</p><ul><li>Your job requires you to deal with English law or the legal system.</li><li>You are a law student and interested in CILEx, GDL, Paralegal, Legal secretary</li><li>You are currently studying legal English or looking for the TOLES exam.</li><li>You want to know about English law and the English legal system.</li><li>You wish to study law in the UK or change careers in the legal field.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You can explore popular and in-demand careers associated with this course after completing it. Some job fields you can look into are:</p><ul><li>Solicitor</li><li>Chartered legal executive</li><li>Company Secretary</li><li>Arbitrator</li><li>Barrister</li><li>Barristers' clerk</li></ul><p>Explore each of the roles available and how you can start your career.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (HARDCOPY)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

English Law and Legal System Level 3 Diploma Course

<p><strong>This bricklayer: bricklaying course is designed for Bricklayers, Builders, Stonemasons, Groundworkers, and PTS Bricklayers. Bricklayers usually build, construct, extend and repair commercial buildings, domestic buildings, walls, chimneys, tunnel linings, archways, foundations, and much more. Therefore, the skills required in bricklaying are pretty diverse.</strong></p><p>In this bricklaying course, you will gain the skills and knowledge required in the profession of bricklaying. Through this bricklaying course, you will learn about the classification of bricks, requirements, quality, sizes of bricks, and various tools like bricklaying spreading tools, leveling and measuring tools, cutting tools, pointing and jointing tools, and various other tools.</p><p><strong>Learning Outcomes</strong></p><ul><li>Familiarise themselves with bricklaying, the classification, quality, and sizes of bricks</li><li>Introduce themselves with various tools of bricklaying like spreading tools, levelling and measuring tools, pointing and jointing tools, and cutting tools</li><li>Develop a better understanding of types of bonds, applications, and adjustments of bonding in bricklaying</li><li>Learn in-depth about the basic techniques of bricklaying and basic joint finishes</li><li>Grasp the whole process of constructing walls in detail along with the checking process of walls in bricklaying</li><li>Find out the various types of building arches and how to build them</li><li>Learn the basics of curved walls and how to build curved brickwork</li><li>Explore how to look for defects in bricklaying and how they can maintain those bricklaying defects</li></ul><p><strong>Key Features</strong></p><p>The Key Features of the Bricklayer: Bricklaying Training Course including:</p><ul><li>Instant e-certificate and hard copy dispatch by the next working day</li><li>Fully online, interactive bricklaying course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p>You will also display knowledge on the bonding of bricklaying like the types of bond in bricklaying, applications of bonding, adjustments of bonding in bricklaying, and basic techniques like bedding bricks, cutting, and rolling mortar, and many more. In terms of theoretical knowledge of bricklaying, you will learn how to construct walls, its principles, check and adjust them if required, building curves arches and basic joint finishes like pointing and joint, recessed joint finish, weather-struck joint finish, and many more.</p><p>Finally, we will take through setting out curved walls, laying the bricks, finding defects, and taking the right maintenance steps accordingly on the curved brickwork.</p><p><strong>Bricklaying Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Bricklaying</li><li><strong>Module 02:</strong> Bricklaying Tools</li><li><strong>Module 03</strong>: Bonding</li><li><strong>Module 04:</strong> Basic Bricklaying Techniques</li><li><strong>Module 05:</strong> Constructing Walls</li><li><strong>Module 06</strong>: Basic Joint Finishes</li><li><strong>Module 07</strong>: Building Curved Arches</li><li><strong>Module 08</strong>: Building Curved Brickwork and Defects and Maintenance</li></ul><p><strong>Accreditation</strong></p><p>This Bricklaying course is fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Bricklaying course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a knack for learning new skills can take this Bricklayer course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This course will lead you to many different career opportunities, here are few prospects:</p><ul><li>Bricklayer: £210.00 per hour</li><li>Groundworkers Bricklayer: £20.00 per hour</li><li>PTS Bricklayer: £250.00 per day</li><li>Bricklayer / Builder: £16.00 per hour</li><li>Bricklayer / Stonemason: £14.00 per hour</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion (HARDCOPY)</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p></div>
        <h4>Certificate of completion (PDF)</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Bricklayer Training: Bricklaying Diploma (Online Course)

<p>In today's fast-paced and interconnected world, mastering <strong>Basic Telephone Etiquette</strong><strong>Skills </strong>is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career.</p><p>Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, <strong>with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually</strong>.</p><p>By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Basic Telephone Etiquette Skills Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Basic Telephone Etiquette Skills Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Telephone Skills</li><li><strong>Module 02:</strong> Preparing for the Call</li><li><strong>Module 03:</strong> Answering Calls</li><li><strong>Module 04:</strong> Conducting a Business Call</li><li><strong>Module 05:</strong> Handling Difficult Situations</li><li><strong>Module 06:</strong> Holding and Transferring Calls</li><li><strong>Module 07:</strong> Ending the Call</li><li><strong>Module 08:</strong> Telephone Etiquette for Customer Service</li><li><strong>Module 09:</strong> Best Practices of Telephone Etiquette</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Cultivate confident call handling with strategic preparation techniques.</li><li>Master the art of conducting seamless and impactful business conversations.</li><li>Navigate and resolve challenging situations with poise and professionalism.</li><li>Acquire proficiency in the seamless transfer of calls.</li><li>Enhance your telephone etiquette to provide exceptional customer service.</li><li>Apply best practices, setting yourself apart as a communication virtuoso.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Basic Telephone Etiquette Skills <span>1:51:23</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 01: Introduction to Telephone Skills</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>15:27</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: Preparing for the Call</span>

                                                    <span>08:23</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Answering Calls</span>

                                                    <span>12:19</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Conducting a Business Call</span>

                                                    <span>11:26</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Handling Difficult Situations</span>

                                                    <span>09:24</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Holding and Transferring Calls</span>

                                                    <span>11:50</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Ending the Call</span>

                                                    <span>09:38</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Telephone Etiquette for Customer Service</span>

                                                    <span>19:58</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Best Practices of Telephone Etiquette</span>

                                                    <span>11:58</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Leave A Review</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for:</p><ul><li>Professionals seeking to refine their telephone communication skills.</li><li>Customer service representatives aiming for excellence in phone interactions.</li><li>Individuals aspiring to enhance their business communication finesse.</li><li>Team members involved in call handling and transfers.</li><li>Anyone looking to elevate their overall telephone communication competency.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are:</p><ul><li>Customer Service Representative - £18K to 25K/year.</li><li>Receptionist - £16K to 22K/year.</li><li>Office Administrator - £18K to 24K/year.</li><li>Call Centre Operator - £17K to 23K/year.</li><li>Telemarketer - £16K to 20K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Basic Telephone Etiquette Skills

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This second course from Pronounce Languages is designed for those who have already taken our Absolute Beginners course, or those who already have some existing knowledge of Spanish. &nbsp;It is strongly recommended that you discuss your level with your tutor before taking this course if you have not completed a class with us before.</p>

Pronounce Languages

Spanish

Language Teaching

Teaching Online

Online Education

An exciting 10-week course to build your Spanish skills from scratch.  Practical applications for travel & conversation.  Enlarge your vocabulary, improve your grammar in a pain-free, step-by-step way, working with a tutor with 10+ years' experience & a small group of learners.

10-week Spanish course for Beginners (level 2)

<div data-mesh-id="comp-lgaq4d6uinlineContent" data-testid="inline-content" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><div data-mesh-id="comp-lgaq4d6uinlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(var(--color_15)); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_15));">Wednesdays 6.30-7.30pm (UK)<br fr-original-style="" style="box-sizing: border-box;">From 28 February - 3 April&nbsp;</h2><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 30px; box-sizing: border-box;" fr-original-style="font-size: 30px;">Lighten your Mood</span></strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every Weds 6.30-7.30pm from&nbsp;28 Feb&nbsp;- 3 April</strong></span></p><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">In these six lessons, we&#39;ll look at how we can access our innate&nbsp;neuroplasticity to help unwind stress and find a sense of calm and centredness in our world, through coming back to our para-sympathetic nervous system: the state we evolved to be in most of the time!</span></p><blockquote style="color: rgb(var(--color_14)); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">&#39;Almost all of us experience anxiety to one degree or another. Anxiety involves primitive habits of muscular tension, constricted breathing, and physiological stress. Feldenkrais lessons free us from these patterns and help our nervous system to return to a healthy, naturally relaxed, &#39;parasympathetic&#39; state. This is what we all want, and deserve.&#39; &nbsp;David Zemach-Bersin</span></p></blockquote></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_14)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_14));"><span style="color: rgb(var(--color_15)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));">Audio recordings&nbsp;of each class are available afterwards, so you don&#39;t have to attend the class in person.&nbsp;</span></p></div></div></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement classes, usually done lying on a mat. </span></p>

Fundamentals and Classics
Every Weds 6.30-7.30pm (UK time) from 26 Sept - 12 Dec (no class 17 Oct)
This autumn, we will be going back to exploring fundamental functions and relationships within our selves and our movement through the Feldenkrais Method, encountering classic lessons and discovering new ways to understand ourselves in action.
Each week we will encounter a different function or aspect that is key to our sense of being able to move with ease and freedom through our lives. For instance, we will explore our ability to turn through our spine, to round, extend or bend, as well as enlarging our repertoire of possibilities - looking to move with pleasure and reversibility. 
The first few lessons will explore Fundamental Functions. There will be an early 'half-term' the week of 17th Oct, and then the following weeks we will move through a series of outstanding Classic lessons, that will be useful to return to for yourself.
Audio recordings of each class are available afterwards, so you don't have to attend the class in person, if you can't make that evening. 

Jonathan Young

Learn to respect and enjoy your own sensations, deepen your breathing and discover how engaging your whole self opens up new freedoms of moving, feeling and thinking for your life. Gentle Awareness through Movement (Feldenkrais) classes, usually done lying on a mat. 

A kinder sense of yourself - mindful movement classes

General admission - all 12 classes

Concession / student - all classes

Low waged / unemployed

Concession / student - all 6 classes

<p id="isPasted" style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">On this 8-week mindfulness course, you will learn what mindfulness is, how to reduce stress in your life, understand your unhelpful thinking patterns and develop your own personal mindfulness practice with expert guidance.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Having a regular mindfulness practice can:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help with depression</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Soothe anxiety</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Calm stress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve sleep, focus and creativity</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Help chronic pain</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Improve relationships</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Helps to bring balance and stability to day-to-day life</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">This course is delivered by a qualified and experienced mindfulness teacher, Evan Curwen.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">You will receive:&nbsp;</strong></p><ul data-rte-list="default" style="color: rgba(26, 26, 26, 0.7); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">16 hours of expert tuition and guidance during the live and interactive classes</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A detailed handbook to support your learning and journal your progress</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Free audio recordings of the practices each week to support your home learning</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Access to an online Facebook community group</p></li></ul><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What happens in the sessions?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">The sessions are consistent, we start with a short meditation to ground ourselves and settle into the class together. We reflect on our practises and discuss our experiences of home practice. We learn about aspects of stress reduction and the neuroscience of mindfulness and complete a new practice each week. The mindfulness practices include guided meditations and some gentle movement.&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is home practice?&nbsp;</strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">Each week we learn a new practice together during the session and participants are given an audio recording of that practice to complete at home. This is because it takes 8 weeks of consistent practice for the benefits of mindfulness to take place. To really get the most out of this course, participants are advised to make space for home practice. (20 - 40 minutes a day)&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);">&nbsp;</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgba(26, 26, 26, 0.7);"><em fr-original-style="" style="box-sizing: border-box;">Please note that although mindfulness is therapeutic in nature, it is not therapy and should not be used as a replacement for professional therapy or medication. A pre-assessment is required for all participants to ensure your safety and suitability for the course. We aim to be inclusive to all and may need to discuss your mental health and well-being before being accepted. Your information will only be viewed by the facilitator and will be kept confidential.</em>&nbsp;</p>

The Innocence Guru

Health & Wellbeing

Mental Health

Meditation

Mindfulness-Based Stress Reduction (MBSR) is an effective, scientifically researched method for reducing physical and psychological suffering while building resilience, balance, and peace of mind. 

Mindfulness Based Stress reduction 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These short-courses are designed to provide a snapshot into the key areas of the language for a variety of levels. &nbsp;Designed to be self-contained; you will not be required to purchase textbooks or extra materials; everything you need will be provided, including access to my online learning materials. &nbsp;You will also receive the PowerPoint slides, the agenda for the following week &amp; any homework set after each class. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">I have designed all the slides myself for thee 10-week courses, as I wanted to use my 10+ years of experience to develop something different from the traditional &ldquo;here&rsquo;s a textbook&rdquo; approach that lots of evening classes use. &nbsp;This class is designed to get you speaking in a way that will propel you forward with your language skills in practical settings.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each learner is entitled to a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">free 15-minute introduction session</strong> on Zoom so that we can get to know each other and assess your current level. &nbsp;I will also talk you through the controls on Zoom if you are not familiar with how to use it. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is comprised of 10 x 1 hour sessions. &nbsp;The groups will contain approximately 3-4 students (with an absolute maximum of 6 students) and are designed to encourage learners to strengthen their speaking skills in a relaxed, friendly atmosphere &amp; learn language skills in a social environment. &nbsp;If you miss a session, it may be possible to join another class running the same session at another time that week, or you can request receiving the learning materials via email. &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The courses are designed to have practical application for travel &amp; learning for personal interest. &nbsp;I firmly believe having a grammar component is key for long-term success with learning a language, but I promise to break it down so that it isn&rsquo;t overwhelming!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">When a 10-week course finishes, it will be followed by three weeks of optional revision classes. &nbsp;After this, you can simply choose to join the next level course, until you reach a level where you can join our conversation classes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You may also like to consider a blended learning approach; group classes are friendlier for your budget than private one-to-one tuition, but top up any time with one of my <a href="http://www.pronouncelanguages.co.uk/online-lessons" target="" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">private lessons</a> to consolidate your learning, ask further questions, revisiting themes or investigate a topic of particular interest to you that may not be covered in the short course.  </p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This specific course is for those with little or no knowledge of the Spanish language.</p>

10-week Spanish course for Absolute Beginners (Level 1)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join us for our annual "Pandaversary" free CPD event, celebrating our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">8</strong> years in business. We bring 3 micro-workshops aimed at tutors, trainers and assessors:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Making Life Easier: Digital Tools and AI&nbsp;</strong>- explore useful tools with our Training Director, Ros Protheroe, that will help your learning delivery</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Essential Tips for Assessors</strong> - our award-winning Work-Based Learning Practitioner of the Year, Anne Reardon-James, shares her knowledge and provides essential tips for assessors</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction to Adult ADHD&nbsp;</strong>- our esteemed colleague, Dr. Esther Barrett gives us an overview of adult ADHD and how we can help our learners who have been diagnosed, or suspect they have ADHD</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Join us for our annual "Pandaversary" free CPD event, celebrating our 8 years in business. We bring 3 micro-workshops aimed at tutors, trainers and assessors:
Making Life Easier: Digital Tools and AI - explore useful tools with our Training Director, Ros Protheroe, that will help your learning delivery
Essential Tips for Assessors - our award-winning Work-Based Learning Practitioner of the Year, Anne Reardon-James, shares her knowledge and provides essential tips for assessors
Introduction to Adult ADHD - our esteemed colleague, Dr. Esther Barrett gives us an overview of adult ADHD and how we can help our learners who have been diagnosed, or suspect they have ADHD



Panda Education and Training Ltd

Learning & Development

Assessor Training

Continuous Professional Development (CPD)

Training for tutors, trainers and assessors in post-16 education

Free CPD Event for Tutors, Trainers and Assessors

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR</strong>: ADULT FICTION, NON-FICTION</p><p id="isPasted" style="text-align: justify;" fr-original-style="text-align: justify;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Hannah joined the publishing industry in 2017 after a degree in German &amp; Spanish and a Masters in Translation Studies, with a passion for literary translation. After two years scouting for international publishers and production companies, she then spent four years at Northbank Talent Management, where she represented a wide range of authors including Phoebe Luckhurst, Rebecca Ryan, Marion Todd, Nina Millns and Jonathan Whitelaw. After a year as acting Head of Media Rights at Penguin Random House UK, Hannah joined Watson, Little as Literary and Book-to-Screen Agent in 2024.<br fr-original-style="" style="box-sizing: border-box;"></span><br fr-original-style="" style="box-sizing: border-box;">In fiction, Hannah is looking for excellent writing which marries a strong voice with a compelling plot, across a range of genres. She loves ambitious stories that take her to unexpected places &ndash; either in style or setting &ndash; particularly if they sit in that upmarket-literary crossover space. She feels just as immersed in an intimate coming-of-age novel as in an incisive family drama or darkly funny psychological thriller, particularly where there&rsquo;s a fresh approach or something to say about the world we live in. Some of her recent favourites have included&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Really Good, Actually&nbsp;</em>by Monica Heisey,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Open Water</em>&nbsp;by Caleb Azumah Nelson,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Whalebone Theatre&nbsp;</em>by Joanna Quinn, and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em>&nbsp;by Gillian McAllister. Please note that she is not the right agent for sci-fi, fantasy, action thrillers, YA or children&rsquo;s books.</p><p style="text-align: justify;" fr-original-style="text-align: justify;">She is also looking for narrative non-fiction with a beautiful voice and new insight into an experience or place, and is particularly interested in nature writing, memoir, and literary ways into genres such as true crime, history or the environment. Over the years, she&rsquo;s loved&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Salt Path</em>&nbsp;by Raynor Winn,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Glass Castle</em>&nbsp;by Jeannette Walls,&nbsp;<em fr-original-style="" style="box-sizing: border-box;">Seven Signs of Life</em>&nbsp;by Aoife Abbey and&nbsp;<em fr-original-style="" style="box-sizing: border-box;">The Panic Years&nbsp;</em>by Nell Frizzell.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Hannah would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document.&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">For non-fiction, she would like to see:-</strong></p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1-page synopsis &ndash; to give an overview of what the book will offer the reader and how it&#39;s different from other books out there on this topic</strong></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;A detailed proposed contents list, including proposed sub-section headings as well as chapter headings &ndash; to give a sense of the overall reader journey (this is not included in the word count)</strong></li></ul><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">(<em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">In addition to the paid sessions, Hannah is kindly offering one free session for low income/underrepresented writers. Please email <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> to apply, outlining your case for this option which is offered at the discretion of </em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> </strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">The submission deadline is: Tuesday 24 September 2024</strong></p>

LOOKING FOR: ADULT FICTION, NON-FICTION
Hannah joined Watson, Little in 2024 after four years as an agent at Northbank Talent Management and a year at Penguin Random House UK. She’s building a varied list of commercial and upmarket fiction and non-fiction, and authors she’s represented have been listed for prizes including the Women’s Prize, the British Book Awards, the Jhalak Prize, the Comedy Women in Print Prize and the Bollinger Everyman Wodehouse Prize for Comic Fiction. 
She’s always looking for excellent writing which marries a strong voice with a catchy concept and a compelling plot, but more specifically, in fiction, she loves to represent:
Crime and thriller novels with a confident voice, a clear hook and a fresh approach – especially if it says something about the world we live in today. She recently enjoyed the structure of Wrong Place, Wrong Time by Gillian McAllister, the fun voice and family dynamics of My Sister, The Serial Killer by Oyinkan Braithwaite and the holiday setting of Murder on Lake Garda by Tom Hindle.
Love stories, whether that’s a smart romcom like Book Lovers by Emily Henry or Romantic Comedy by Curtis Sittenfeld, an intimate coming-of-age love story like Open Water by Caleb Azumah Nelson or a big, weepy epic.
General contemporary fiction about complicated people, families and lives, often when there’s a mystery at its heart. Some of her recent favourites include Really Good, Actually by Monica Heisey, I’m Sorry You Feel That Way by Rebecca Wait, and All My Mothers by Joanna Cannon.
She also takes on a small amount of historical fiction, generally set in the 19th and 20th centuries – so she’s not the best fit for books set much further back in time or myth retellings.
She’s also looking for non-fiction with a strong voice and new insight into an experience or place, and am particularly interested in self-help, lifestyle and wellbeing, science, psychology, nature writing, memoir, and new ways into genres such as true crime, history or the environment. Over the years, I’ve loved The Salt Path by Raynor Winn, The Glass Castle by Jeannette Walls, The Five by Hallie Rubenhold and Manifest by Roxie Nafousi.
She’s not the right agent for sci-fi, fantasy or action thrillers, and I’m currently not accepting children’s and YA novels, scripts or poetry.
Hannah would like you to submit your fiction as a covering letter, 1-2 page synopsis and the first 5,000 words of your manuscript in a single word document. 
For non-fiction, she would like to see:-
1-page synopsis – to give an overview of what the book will offer the reader and how it's different from other books out there on this topic
A detailed proposed contents list, including proposed sub-section headings as well as chapter headings – to give a sense of the overall reader journey (this is not included in the word count)
(In addition to the paid sessions, Hannah is kindly offering one free session for low income/underrepresented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

SOLD OUT! 4th October Hannah Weatherill #Agent121. Looking for: ADULT FICTION, NON-FICTION

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<p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What is the workshop about?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Acceptance and Commitment Therapy (ACT) is a distinctive empirically-based psychological intervention that uses acceptance and mindfulness strategies, alongside commitment and behavior change techniques. A key objective is to work with the client to increase psychological flexibility. This focus on flexibility involves helping the client contact the present moment fully as a conscious human being.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">As part of the &#39;Third Wave&#39; of psychological therapies, ACT is not simply about overcoming pain or fighting emotions; but rather focuses on embracing life and experiencing everything it has to offer. Rather than suppress or avoid psychological experiences, ACT is based on the idea that acceptance and mindfulness can be more productive responses to the ups and down of life.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will the workshop cover? (indicative)</strong></p><ol style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Introduction</strong></li><li fr-original-style="" style="box-sizing: border-box;">Foundations of ACT as a Third Wave therapy</li><li fr-original-style="" style="box-sizing: border-box;">Core Ideas in ACT - Accept, Choose, Take Action</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Model of Psychological Flexibility</strong></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Acceptance</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Cognitive Defusion</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Being Present</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Self as Context</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Values</em></li><li fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">- Committed Action</em></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Practical Techniques in ACT</strong></li><li fr-original-style="" style="box-sizing: border-box;">- Metaphors</li><li fr-original-style="" style="box-sizing: border-box;">- Acceptance Activities</li><li fr-original-style="" style="box-sizing: border-box;">- Values exploration</li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Case Study</strong></li><li fr-original-style="" style="box-sizing: border-box;">Application of ACT to ourselves as therapists</li><li fr-original-style="" style="box-sizing: border-box;">Contemporary applications, research and limitations of ACT</li><li fr-original-style="" style="box-sizing: border-box;">Summary</li></ol><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">How will the workshop be develivered?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Using a combination of interactive examples, case studies, video, exposition and small group work, the workshop will seek to engage attendees fully. A full set of the slides and anonymised audiences responses will be available to all delegates free of charge after the workshop.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend?</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This workshop is aimed at therapists, counsellors, advisers, educationalists, health care workers, social workers and students in these areas. It is particularly useful for counsellors who do not normally work within an Acceptance and Commitment model but want to explore tried and tested techniques. Similarly, counsellors and therapists working within this tradition are likely to find this workshop a useful refresher in the latest approaches. It is also suitable for anyone with an interest in contemporary practice in this area.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delegate comment from this series</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"An amazing training so much content in a short space of time and at that incredibly easy to follow and take all in."</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What have previous delegates said about previous workshops (webinar and F2F?)</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"Educational", "Enjoyable"," Helpful", Excellent", "Informative", "Insightful"</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">"Thoroughly enjoyed today&#39;s workshop. Most definitely learned a lot" "Brilliant" "Really helpful day""Very enjoyable and well presented""Lot&#39;s to think about and take back to practice" "Excellent - varied and comfortable". "Excellent workshop. Enjoyed all areas"</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Resources</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A full set of slides with extensive clickable links to online resources, is sent free to all delegates after the event. This also includes references to key sources.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPD</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">A CPD Certificate of Attendance confirming 2 hours skills CPD is available free on request to all delegates who attend.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Facilitator</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Professor Patrick McGhee is a CBT therapist, psychologist and UK National Teaching Fellow. Educated at the universities of Glasgow and Oxford, he has completed CPD programmes at Harvard Business School and Ashridge. In 2017 he was a Visiting Fellow/Scholar at the universities of Cornell, Yale and MIT in the USA. He has taught, researched or practised in psychology and therapy for 30 years. His first post was a Research Fellow in Psychiatry and Psychology at St George&#39;s Hospital Medical School, University of London. He is the author of Thinking Psychologically (Palgrave) and co-editor of Accounting for Relationships (Methuen). He is an occasional columnist for the Guardian, the BBC and the Times Higher. He currently works in private practice in Greater Manchester and Lancashire. He has full accreditation from the British Association for Behavioural and Cognitive Psychotherapists.</p>

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