Name: Business Communication and Conflict Management Diploma
Price: 5 GBP
Availability: InStock

Certification in Cognitive Behavioral Art TherapyEmbark on a transformative journey into the world of psychological healing with our Certification in Cognitive Behavioral Art Therapy course. This program offers a comprehensive understanding of Art Therapy and its application within the framework of Cognitive Behavioral Therapy (CBAT). Delve into the therapeutic power of art in cognitive reframing, overcoming depressive thoughts, and building self-worth. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain a foundational understanding of Art Therapy and its significance in mental health.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the principles and practices of Cognitive Behavioral Art Therapy (CBAT).</li><li fr-original-style="" style="box-sizing: border-box;">Master the technique of cognitive reframing through Art Therapy.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire skills in using Art Therapy to overcome depressive thoughts.</li><li fr-original-style="" style="box-sizing: border-box;">Explore Art Therapy strategies for enhancing and nurturing self-worth.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Certification in Cognitive Behavioral Art Therapy:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to Art Therapy: Explore the basics of Art Therapy, its history, and its role in therapeutic settings.</li><li fr-original-style="" style="box-sizing: border-box;">Introduction to CBAT: Understand the integration of Cognitive Behavioral Therapy with Art Therapy, forming CBAT.</li><li fr-original-style="" style="box-sizing: border-box;">Cognitive Reframing through Art: Learn how to use art as a tool for cognitive reframing, addressing negative thought patterns.</li><li fr-original-style="" style="box-sizing: border-box;">Overcoming Depressive Thoughts: Discover the application of Art Therapy in alleviating depressive thoughts and emotions.</li><li fr-original-style="" style="box-sizing: border-box;">Building Self-worth: Develop techniques within Art Therapy to enhance self-esteem and personal value perception.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Empower UK Employment Training

Cognitive Behavioural Therapy (CBT)

Cognitive Psychology

Cognitive Therapy

Azure Cognitive Services

Your goal in this course is to acquire the skills necessary to provide Cognitive Behavioral Therapy (CBT) to people and to become an expert in this field.



Certification in Cognitive Behavioral Art Therapy

General Admission

Lab Technician Level 1In "Lab Technician Level 1," initiate your journey into Lab Technician essentials. Deepen your Lab Technician skills in clinical solutions. Master Lab Technician protocols for sterilization, disinfection, and decontamination. Understand the core of basic clinical chemistry as a Lab Technician. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Summarise Lab Technician role and fundamentals.</li><li fr-original-style="" style="box-sizing: border-box;">Describe Lab Technician clinical solution usage.</li><li fr-original-style="" style="box-sizing: border-box;">Execute Lab Technician sterilization protocols.</li><li fr-original-style="" style="box-sizing: border-box;">Appraise Lab Technician clinical chemistry methods.</li><li fr-original-style="" style="box-sizing: border-box;">Formulate Lab Technician safety and QA measures.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Lab Technician Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Role of Lab Technician: Acquire a foundational grasp of a Lab Technician&#39;s role and responsibilities, thereby creating a cornerstone for your Lab Technician career.</li><li fr-original-style="" style="box-sizing: border-box;">Solutions in Clinical Laboratories: Familiarize yourself with solutions integral to the Lab Technician role in clinical settings. Understand Lab Technician protocols for solution preparation and application.</li><li fr-original-style="" style="box-sizing: border-box;">Sterilization, Disinfection, and Decontamination: Master Lab Technician techniques for sterilization and disinfection, ensuring that you maintain a Lab Technician-compliant environment.</li><li fr-original-style="" style="box-sizing: border-box;">Basic Clinical Chemistry: Delve into the Lab Technician basics of clinical chemistry, including key tests and procedures intrinsic to the Lab Technician role.</li><li fr-original-style="" style="box-sizing: border-box;">Laboratory Safety: Establish Lab Technician safety protocols, focusing on accident prevention and the Lab Technician-specific handling of hazardous materials.</li><li fr-original-style="" style="box-sizing: border-box;">Quality Assurance: Understand the Lab Technician approach to quality assurance, covering quality control measures, Lab Technician documentation standards, and test result accuracy.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Biology

Lab Safety

Lab Technician

Biochemistry

Throughout this course, you will learn how to operate and maintain laboratory equipment and perform laboratory technician tasks.



Lab Technician Level 1

Commercial Law with Professional Business Etiquette DiplomaMaster the intricacies of Commercial Law with our Professional Business Etiquette Diploma. Elevate your understanding of Commercial Law to international standards. Navigate business relationships adeptly with a solid grounding in Commercial Law. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Establish principal-agent relationships in Commercial Law.</li><li fr-original-style="" style="box-sizing: border-box;">Execute sale of goods compliant with Commercial Law.</li><li fr-original-style="" style="box-sizing: border-box;">Navigate electronic commerce through Commercial Law frameworks.</li><li fr-original-style="" style="box-sizing: border-box;">Manage payment, delivery, and acceptance within Commercial Law.</li><li fr-original-style="" style="box-sizing: border-box;">Cultivate global business relationships aligned with Commercial Law.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Commercial Law with Professional Business Etiquette Diploma: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Relation Between a Principal and Agent Formulate and govern principal-agent relations in accordance with Commercial Law principles.</li><li fr-original-style="" style="box-sizing: border-box;">Sale of Goods Conduct the sale of goods in a manner that is fully compliant with Commercial Law guidelines.</li><li fr-original-style="" style="box-sizing: border-box;">Electronic Commerce Navigate the complexities of e-commerce through the lens of Commercial Law regulations.</li><li fr-original-style="" style="box-sizing: border-box;">Payment, Delivery, and Acceptance Ensure payment processes, delivery, and acceptance meet Commercial Law standards.</li><li fr-original-style="" style="box-sizing: border-box;">Business Relationships Manage and sustain business relationships with a deep understanding of Commercial Law.</li><li fr-original-style="" style="box-sizing: border-box;">Global Business Etiquette Adhere to global business etiquette norms while remaining compliant with Commercial Law</li></ul>

Business Law

Master of Business Law (MBL)

Contract Law

Commercial Law

Commercial Law with Professional Business Etiquette Diploma

Compliance and Risk Management in Enterprise Settings:In today&#39;s fast-paced business landscape, mastering both compliance and risk management is not just beneficial-it&#39;s critical. This course integrates Compliance Risk Management with Enterprise Risk Management, offering you a robust, holistic framework for mitigating risks and ensuring compliance across your organisation.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Grasp compliance&#39;s role in organisational sustainability.</li><li fr-original-style="" style="box-sizing: border-box;">Implement effective compliance frameworks.</li><li fr-original-style="" style="box-sizing: border-box;">Identify key laws for compliance.</li><li fr-original-style="" style="box-sizing: border-box;">Formalise operational risk management policies.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the Compliance Management System (CMS) structure.</li><li fr-original-style="" style="box-sizing: border-box;">Explore UK-specific Compliance Audits.</li><li fr-original-style="" style="box-sizing: border-box;">Master risk management strategies.</li><li fr-original-style="" style="box-sizing: border-box;">Learn about HMRC compliance checks.</li><li fr-original-style="" style="box-sizing: border-box;">Study ISO 31000 and Enterprise Risk Management.</li><li fr-original-style="" style="box-sizing: border-box;">Master the Enterprise Risk Management process.</li><li fr-original-style="" style="box-sizing: border-box;">Know Operational Risk Management fundamentals.</li><li fr-original-style="" style="box-sizing: border-box;">Master Environmental Risk Management.</li><li fr-original-style="" style="box-sizing: border-box;">Develop a Risk Management Framework.</li><li fr-original-style="" style="box-sizing: border-box;">Implement risk management in projects.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Let&#39;s have a look at some key modules:Structure of Compliance Management System (CMS): Implement an effective CMS to manage and identify risks for enhanced Compliance and Risk Management.Compliance Audit in England: Master the audit program and process, focusing on key guidelines and policies for Compliance and Risk Management.Compliance Risk: Recognize, classify, and understand various types of Compliance Risks for effective Compliance and Risk Management.Tax Compliance: Understand HMRC checks and post-check procedures for robust Tax Compliance and Risk Management.The ERM Process: Step by Step: Navigate the ERM process from strategy to oversight for comprehensive Compliance and Risk Management.

Compliance & Safety

Risk Management

Compliance

Compliance and Risk Management in Enterprise Setting

Level 3 Certificate in Food Safety and HACCPMaster the critical aspects of food safety with the Level 3 Certificate in Food Safety and HACCP. This advanced course is meticulously designed to provide you with an in-depth understanding of HACCP (Hazard Analysis and Critical Control Points), a food safety methodology that is globally recognized and implemented. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the fundamentals of HACCP and its application in food safety.</li><li fr-original-style="" style="box-sizing: border-box;">Receive comprehensive training in HACCP methodologies.</li><li fr-original-style="" style="box-sizing: border-box;">Learn how to create an effective HACCP plan.</li><li fr-original-style="" style="box-sizing: border-box;">Develop your skills in designing food safety protocols.</li><li fr-original-style="" style="box-sizing: border-box;">Acquire a robust understanding of Food Safety Management Systems (FSMS).</li><li fr-original-style="" style="box-sizing: border-box;">Measure and analyze the effectiveness of FSMS within your organisation.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Level 3 Certificate in Food Safety and HACCP:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Use of HACCP: Gain an overarching understanding of the HACCP methodology, its origins, principles, and its crucial role in food safety management.</li><li fr-original-style="" style="box-sizing: border-box;">HACCP Training: Equip yourself with the necessary skills to implement and sustain a HACCP program through rigorous training sessions.</li><li fr-original-style="" style="box-sizing: border-box;">HACCP Plan: Learn the step-by-step process of developing a HACCP plan, from conducting a hazard analysis to establishing critical control points and corrective actions.</li><li fr-original-style="" style="box-sizing: border-box;">Designing Food Safety: Get hands-on experience in formulating food safety protocols that comply with industry standards and regulations.</li><li fr-original-style="" style="box-sizing: border-box;">Food Safety Management: Understand the structure and elements of an FSMS, including policy development, responsibilities, and resource allocation.</li><li fr-original-style="" style="box-sizing: border-box;">FSMS Effectiveness: Master techniques for monitoring, measuring, and auditing the effectiveness of your Food Safety Management System.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Food Safety

Food

Food & Hygiene

HACCP

Level 3 Certificate in Food Safety and HACCP

Functional Skills Certification in English at Entry Level 1Start with the Basics of Functional English Level 2, master Speaking, Listening, and Communication in Functional Skills in English. Improve your Reading and Writing abilities in Functional Skills in English, and perfect your Spelling, Punctuation, and Grammar. Elevate your English proficiency with this comprehensive course in Functional Skills in English. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Master Functional Skills in spoken English.</li><li fr-original-style="" style="box-sizing: border-box;">Communicate ideas in Functional Skills English.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in Functional Skills listening.</li><li fr-original-style="" style="box-sizing: border-box;">Understand texts in Functional Skills English.</li><li fr-original-style="" style="box-sizing: border-box;">Write proficiently in Functional Skills English.</li><li fr-original-style="" style="box-sizing: border-box;">Apply Functional Skills grammar and spelling.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Functional Skills Certification in English at Entry Level 1 Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Master Functional Skills Basics: Build a foundational understanding of Functional Skills in English, setting the stage for further expertise.</li><li fr-original-style="" style="box-sizing: border-box;">Speak Confidently in Functional Skills: Develop your speaking abilities, focusing on clarity and effectiveness, all within the realm of Functional Skills in English.</li><li fr-original-style="" style="box-sizing: border-box;">Listen and Engage in Functional Skills: Enhance your listening and communication proficiencies, ensuring you excel in real-world situations requiring Functional Skills in English.</li><li fr-original-style="" style="box-sizing: border-box;">Read Effectively in Functional Skills: Bolster your reading abilities, preparing you to interpret a broad array of texts all under the umbrella of Functional Skills in English.</li><li fr-original-style="" style="box-sizing: border-box;">Write Skillfully in Functional Skills: Cultivate the art of written communication in a variety of formats, all while adhering to the principles of Functional Skills in English.</li><li fr-original-style="" style="box-sizing: border-box;">Hone Grammar in Functional Skills: Sharpen your grasp of spelling, punctuation, and grammar, which are key to maintaining high standards in Functional Skills in English.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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English Pronunciation

English Language Teaching

English Vocabulary

English Literature

Unlock the power of proficient English communication with our Functional Skills English course. Elevate your speaking, listening, reading, and writing abilities to new heights. Designed to make you a confident and effective communicator, this course is your ultimate guide to mastering English skills at an advanced level.



Functional Skills Certification in English at Entry Level 1

ISO 9001: Quality Management Systems Foundation MasterclassUnlock the full potential of ISO 9001 with our Quality Management Systems Foundation Masterclass. Master ISO protocols to elevate your organizational effectiveness. Become an ISO 9001 pro and shape the future of quality management. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Interpret the ISO 9001:2015 standard.</li><li fr-original-style="" style="box-sizing: border-box;">Assess top management roles in QMS using ISO.</li><li fr-original-style="" style="box-sizing: border-box;">Identify quality objectives compliant with ISO.</li><li fr-original-style="" style="box-sizing: border-box;">Develop operational planning strategies through ISO.</li><li fr-original-style="" style="box-sizing: border-box;">Execute mystery shopper responsibilities within ISO guidelines.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from ISO 9001: Quality Management Systems Foundation Masterclass: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 9001:2015 Understand and implement the ISO 9001:2015 standard to its fullest capacity.</li><li fr-original-style="" style="box-sizing: border-box;">Top Management in QMS Evaluate the role of top management in QMS, aligned with ISO requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Identify the Quality Objectives Specify quality objectives that are both measurable and aligned with ISO standards.</li><li fr-original-style="" style="box-sizing: border-box;">Operational Planning Formulate and execute operational plans in accordance with ISO guidelines.</li><li fr-original-style="" style="box-sizing: border-box;">Mystery Shopper Responsibilities Comprehend and perform mystery shopper tasks within the scope of ISO protocols.</li><li fr-original-style="" style="box-sizing: border-box;"> Assignments in Mystery Shopping Complete mystery shopping assignments, ensuring adherence to ISO standards.</li></ul>

Quality Management System

Quality Management

Business & Management

ISO 9001: Quality Management Systems Foundation Masterclass

Forestry, Garden Planning and Wildfire Prevention DiplomaDelve into the dynamic world of Forestry, from the subtleties of garden planning to the critical aspects of wildfire prevention. Equip yourself with actionable Forestry insights for sustainable development. Excel in environmental stewardship with our Forestry, Garden Planning, and Wildfire Prevention Diploma.Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Analyse various garden styles through the lens of Forestry.</li><li fr-original-style="" style="box-sizing: border-box;">Implement planting techniques for sustainable Forestry.</li><li fr-original-style="" style="box-sizing: border-box;">Formulate Forestry governance policies for effective resource management.</li><li fr-original-style="" style="box-sizing: border-box;">Design a Forestry-informed safety and action plan for wildfires.</li><li fr-original-style="" style="box-sizing: border-box;">Apply Forestry techniques for wildfire recovery and climate resilience.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Forestry, Garden Planning and Wildfire Prevention Diploma: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Principles of Gardening Apply key gardening principles to augment Forestry initiatives and ecosystem health.</li><li fr-original-style="" style="box-sizing: border-box;">Garden Styles Identify and implement various garden styles, enriching your Forestry practices.</li><li fr-original-style="" style="box-sizing: border-box;">Planting Techniques Master advanced planting techniques for improved Forestry management and biodiversity.</li><li fr-original-style="" style="box-sizing: border-box;">Forest Rangers in UK: Forestry Governance Navigate Forestry governance through a comprehensive understanding of Forest Rangers&#39; roles in the UK.</li><li fr-original-style="" style="box-sizing: border-box;">Safety and Action Plan During Wildfires Devise actionable safety plans to mitigate wildfire risks in Forestry operations.</li><li fr-original-style="" style="box-sizing: border-box;">The Role of Forest Rangers in Forestry Management Examine the comprehensive roles Forest Rangers play in Forestry management and preservation.</li></ul>

Garden Design

Garden Maintenance

Forestry

Garden Decoration

Forestry, Garden Planning and Wildfire Prevention Diploma

Business Studies Level 1: Business WritingDiscover the foundations of effective communication, including English grammar essentials for business writing. Explore the essential preparations before crafting various forms of business correspondence, from letters to memos. Master specific types of business writing and hone your skills with advanced techniques, equipping you to excel in the corporate realm with your adept business writing abilities. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply principles of effective business writing.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate proficiency in English grammar for business.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare and plan for successful business writing.</li><li fr-original-style="" style="box-sizing: border-box;">Compose various business letters and memos effectively.</li><li fr-original-style="" style="box-sizing: border-box;">Utilize advanced techniques in business writing.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul>Business Studies Level 1: Business Writing Course Syllabus<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Business Writing Basics: Gain an introductory understanding of the importance of effective business writing and its role within the field of business studies.</li><li fr-original-style="" style="box-sizing: border-box;">English Grammar &amp; Business Writing: Master the foundational principles of English grammar essential for creating clear and professional business documents.</li><li fr-original-style="" style="box-sizing: border-box;">The Preparation Before Writing: Learn how to prepare for successful business writing, including research, audience analysis, and outlining to ensure your message is impactful.</li><li fr-original-style="" style="box-sizing: border-box;">Writing Business Letters and Memos: Acquire the skills to craft concise and well-structured business letters and memos that convey information and requests professionally.</li><li fr-original-style="" style="box-sizing: border-box;">Types of Business Writing: Explore various types of business writing, such as reports, emails, proposals, and business plans, each tailored to specific communication needs.</li><li fr-original-style="" style="box-sizing: border-box;">Advanced Business Writing Techniques: Elevate your business writing skills with advanced techniques, including persuasive writing, editing for clarity, and adapting your style for different business contexts.</li></ul>

Business Administration

Business Writing

Unlock your potential in business writing with a focus on stock analysis articles. Learn to research, write, and present compelling business articles that not only inform but also command attention. This course is your step-by-step guide to mastering the art of persuasive and insightful business writing.



Business Studies Level 1: Business Writing

Business Communication and Conflict Management DiplomaUnlock the keys to effective interaction in the corporate world with the Business Communication and Conflict Management Diploma. This specialized course focuses on enhancing your communication skills and understanding conflict management, essential traits for rising through the ranks in any business setting. Learning Outcomes:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Master the intricacies of the business communication process.</li><li fr-original-style="" style="box-sizing: border-box;">Identify and overcome barriers in business communication.</li><li fr-original-style="" style="box-sizing: border-box;">Explore various styles of communication and their applicability.</li><li fr-original-style="" style="box-sizing: border-box;">Study behavioral aspects that influence business communication.</li><li fr-original-style="" style="box-sizing: border-box;">Learn multiple styles of conflict management.</li><li fr-original-style="" style="box-sizing: border-box;">Gain insights into the challenges of managing workplace conflict effectively.</li></ul>More Benefits:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul> Key Modules from Business Communication and Conflict Management Diploma:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Business Communication Process: Delve into the mechanics of communication within a business environment, including channels, formal and informal structures, and effective methodologies.</li><li fr-original-style="" style="box-sizing: border-box;">Communication Barriers: Discover the common barriers to effective communication and strategies for overcoming these hurdles.</li><li fr-original-style="" style="box-sizing: border-box;">Business Communication Styles: Examine different styles of communication, such as assertive, passive, and aggressive, and understand when each is most effective.</li><li fr-original-style="" style="box-sizing: border-box;">Business Communication Behaviour: Understand the role of behavioral psychology in business communication, focusing on elements like body language, tone, and active listening.</li><li fr-original-style="" style="box-sizing: border-box;">Styles of Conflict Management: Learn about various approaches to conflict resolution, including collaboration, compromise, and avoidance, and when to employ each tactic.</li><li fr-original-style="" style="box-sizing: border-box;">Challenges of Workplace Conflict: Gain insights into the complexities of managing conflict in a workplace setting, including the impact on team dynamics, productivity, and overall business objectives.</li></ul><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

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Conflict Resolution

Business Communication Skills

Conflict Management

Communication Skills

Business Communication and Conflict Management Diploma

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"> </div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will: <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education&rsquo;s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials&nbsp;<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_self" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here</a>).The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools&nbsp;and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.Working with an&nbsp;expert trainer and a highly experienced Senior Mental Health Lead, who has&nbsp;trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE&rsquo;s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.<ul style="color: rgb(62, 62, 62); box-sizing: border-box;" fr-original-style=" color: rgb(62, 62, 62);"><li fr-original-style="" style="box-sizing: border-box;">Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs&nbsp;&pound;520+VAT per delegate.&nbsp;(For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a&nbsp;subsidised rate for additional delegates of &pound;390+VAT&nbsp;- please just email us if this is an offer you would like to take up.)</li><li fr-original-style="" style="box-sizing: border-box;">Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.</li><li fr-original-style="" style="box-sizing: border-box;">An overview of the course structure can be found&nbsp;<a href="https://www.brightcoreconsultancy.com/_files/ugd/5bc70a_c7b3efd99188442fa7d20449bb8fd0ec.pdf" target="_blank" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">here.</a></li></ul>Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE&rsquo;s&nbsp;<a href="https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/995681/Learning_outcomes_for_senior_mental_health_leads_in_schools_and_colleges.pdf" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">Learning Outcomes for Senior Mental Health Leads</a>&nbsp;by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.<a href="https://www.brightcoreconsultancy.com/brightcore-testimonials" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;" fr-original-class="wysiwyg_bold_link_cls">View all testimonials </a>

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process. It also has an incredible average delegate rating of 4.97 out of 5 for overall quality, with 100% of former delegates recommending the course (please see our many fantastic testimonials here).
The highly acclaimed Senior Mental Health Lead Training and Certificate is an extensive and authoritative training course that ensures schools/colleges have the most comprehensive, effective and financially viable whole-school/college approach to mental health and wellbeing in place. Since September 2021, this course has been fully funded by the DfE for eligible schools and colleges. Schools and Colleges that are ineligible for the grant are, of course, more than welcome to enrol on the course but will need to self-fund their place.
Working with an expert trainer and a highly experienced Senior Mental Health Lead, who has trained Senior Mental Health Leads in over 1000 schools and colleges nationwide, you will be introduced to the DfE’s requirements for the role of the DSMHL, and learn proven, long-term, evidence-based strategies to create, lead and promote a dynamic, bespoke mental health and wellbeing approach for your setting.
Our course consists of three days of live instructor-led training as well as an additional 1-2-1 review and coaching session, and costs £520+VAT per delegate. (For schools and colleges who have already completed the training with us and now wish to train further colleagues, we offer a subsidised rate for additional delegates of £390+VAT - please just email us if this is an offer you would like to take up.)
Places are limited to a maximum of 15 delegates per course to ensure high quality, bespoke training.
An overview of the course structure can be found here.
Our Course is suitable for those who are new to the role of Senior Mental Health Lead or those who are looking to take on this role in the near future, and is designed to meet the DfE’s Learning Outcomes for Senior Mental Health Leads by developing and supporting their knowledge and understanding of how to design, implement and sustain an effective whole school/college approach in accordance with the eight key principles as set out by Public Health England.
View all testimonials



Brightcore Consultancy

Mental Health

Brightcore Consultancy delivers Senior Mental Health Lead training in schools and colleges which meets the Department for Education’s quality criteria, and our course is in fact the highest rated of all the nationally DfE approved Senior Mental Health Lead training courses, scoring a perfect 5/5 in each of the 9 DfE quality assurance standards during the quality assurance process.

Designated Senior Mental Health Lead Course (Three full days plus 1-2-1 session)

A comprehensive introduction to UX design. Learn the key principles and concepts behind the UX process.Take your first steps into UXWhether you want to explore UX as a career or expand your professional skillset, this UX design fundamentals course is the perfect starting point.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Follow 65 expert lessons that will immerse you in the theory and principles of UX Design</li><li fr-original-style="" style="box-sizing: border-box;">Learn about the techniques that underpin the UX process, like user research, affinity diagrams, and prototyping</li><li fr-original-style="" style="box-sizing: border-box;">Earn a globally recognised and university credit-rated professional qualification</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Who is it for?Anybody who needs to understand UXFormatOnline, self-pacedDuration6 weeks (recommended)Commitment3 hours per week<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">How you&rsquo;ll benefitIf you want to really understand UX, this UX design fundamentals course for you.<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Speak confidently about UX design</li><li fr-original-style="" style="box-sizing: border-box;">Develop a mindset for problem-solving</li><li fr-original-style="" style="box-sizing: border-box;">Learn to advocate for the user - and make better business decisions as a result</li><li fr-original-style="" style="box-sizing: border-box;">Become a more rounded, valuable professional</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your knowledge with a university credit-rated certificate</li></ul><div fr-original-style="" style="box-sizing: border-box;"> </div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Learn the key UX design fundamentals concepts in just six weeks.Everything you need to truly grasp UX, over five engaging modules. Module 1Introduction to UX designGain a comprehensive overview of the UX design process. Module 2User research methodsLearn how to gain deep insights into customer needs and behaviours. Module 3Analysis techniquesDiscover how research gets translated into actionable insights. Module 4Defining the experienceExplore problem-solving techniques and design principles. Module 5Prototyping techniquesUnderstand the different forms of prototyping and when to use them. Exam40-minute final examGet assessed on your knowledge through a final exam.<section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section></section></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section>

UX Design Institute 

UI / UX Design

Certificate in UX Design Fundamentals

Early Bird Price

Learn the essentials of software development. And increase your confidence when working with developers. Why take this course?<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Talk with confidence about web and internet technologies</li><li fr-original-style="" style="box-sizing: border-box;">Build better relationships with developers on your team</li><li fr-original-style="" style="box-sizing: border-box;">Create smarter designs with a deeper understanding of technical constraints</li><li fr-original-style="" style="box-sizing: border-box;">Understand the concepts behind coding without needing to code</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Who is it for?All UX professionalsFormatOnline, self-pacedDuration6 weeks (recommended)Commitment3 hours per week <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"> What you&rsquo;ll learnOver 6 weeks, you&rsquo;ll learn about the key concepts and processes involved in software development. You&#39;ll understand how code works, so that you can collaborate more effectively with developers. Module 1The software landscapeUnderstand the relationship between hardware and software. Module 2Layers of softwareDig into each layer of the tech stack, from the front-end to the back-end. Module 3Front-end technologiesGet up to speed on the roles of HTML, CSS and Javascript. Module 4Back-end technologiesExplore the back-end, APIs and common programming languages. Module 5How developers workLearn about common development workflows, from waterfall to agile. Module 6Effective collaborationGet practical guidance on how to work well with development teams.

Coding

Software

Web Developer

Software and Coding Fundamentals for UX

The Level 3 Award in Education and Training (RQF) formerly known as PTLLS, has been designed to introduce teaching for individuals who aspire or currently work in adult education. This includes FE colleges, training providers, workplace training departments and/or Local Authorities. It is a nationally recognised qualification and is also often the preference for employers to source as an accredited train-the-trainer qualification. This qualification includes written assignments and a practical micro-teach session, which can be completed remotely. &nbsp;Online Remote Tutor-led SessionsThis version of the course allows you to attend two days of online sessions led by an experienced tutor. Then come back online 2-3 weeks later to deliver your micro-teach session to your peers. Use this gap in time to prepare your micro-teach and complete the written work for the qualification. This allows you to fully complete in as little as 2-3 weeks. The micro-teach date is flexible and you can also enrol for self-study learning if preferred.Units:Learners will achieve 12 credits across 3 units:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding roles, responsibilities and relationships in education and training</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding and using inclusive teaching and learning approaches in education and training</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Understanding assessment in education and training</li></ul><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Assessments:</div>This qualification is assessed by a portfolio of evidence which must cover all assessment criteria of the units selected. Assessment methods include:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">3 x written assignments.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">A micro-teach session</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Self-evaluation</li></ul><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Who should do this course? </div>The Level 3 Award in Education and Training (RQF) has been designed to introduce teaching for individuals who would like to work or currently work within FE Colleges, Independent Training Providers and/or Local Authorities.&nbsp;It can meet the needs of a range of trainee teachers, such as:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals not currently teaching or training &ndash; achievement of the qualification does not require practice other than microteaching.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals currently teaching and training, including those new to the profession &ndash; although the qualification does not require practice, opportunities may be made available to observe and provide feedback on a trainee teacher&rsquo;s practice; and</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Individuals currently working as assessors, who wish to achieve a qualification that introduces teaching.</li></ul><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Pre-requisites </div>Learners must be aged 19+ years to be enrolled in this course. You do not need to be in a current teaching or training role to complete this qualification.Please note: course materials are provided in English and the practical assessment must be completed in English.Resources In addition to our extensive online resources, learners will receive our resource pack by post, which includes:<ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learner Handbook</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Printed Training Manual/Workbook</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Printed copies of assignments and session plan templates</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Pen and highlighter</li></ul><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://atctraining.net/wp-content/uploads/2022/05/WelcomePack-300x277.png" alt="" width="198" style="color: rgb(0, 0, 0); width: 160px; height: 156.768px; cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); width: 160px; height: 156.768px;" fr-original-class="fr-draggable"> </div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certificate </div>Upon successful completion, learners will receive an externally accredited certificate by Focus Awards, a nationally recognised and Ofqual-regulated awarding organisation.&nbsp;

ATC Training Limited

The Level 3 Award in Education and Training (RQF) formerly known as PTLLS, has been designed to introduce teaching for individuals who aspire or currently work in adult education. This includes FE colleges, training providers, workplace training departments and/or Local Authorities. It is a nationally recognised qualification and is also often the preference for employers to source as an accredited train-the-trainer qualification. This qualification includes written assignments and a practical micro-teach session, which can be completed remotely.  

Online Remote Tutor-led Sessions

This version of the course allows you to attend two days of online sessions led by an experienced tutor. Then come back online 2-3 weeks later to deliver your micro-teach session to your peers. Use this gap in time to prepare your micro-teach and complete the written work for the qualification. This allows you to fully complete in as little as 2-3 weeks. The micro-teach date is flexible and you can also enrol for self-study learning if preferred.

Level 3 Award in Education and Training (Remote Online Tutor-led) PTLLS

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.If you work from home or are just wanting to move more, then look no furtherA pre-course registration form should be filled out prior to attending a class.Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Health & Fitness

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

London

Actors Studio

Screen Acting Weekly with Showreel

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">OBJECTIVES</h4>&nbsp;Participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul>Online Format&mdash;Behavioral Interviewing is a 4-hour interactive online class for up to six people.<h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.Ildiko OraveczNew Mexico International Society for Performance Improvement

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

<div id="course-pills-1">Duration2 Days12 CPD hoursThis course is intended forThe audience for this course is anyone who wants to acquire foundation level knowledge on data centre infrastructure. This course is ideally suited for data centre new hires, internal data centre support staff, IT support staff who work in the data centre, helpdesk staff, vendors/suppliers who install/maintain data centre equipment, building maintenance staff including data centre cleaners and other supporting functions, and fresh graduates. This course is also well suited for individuals working in data centre business support functions such as sales/pre-sales, HR, Finance and business administration.OverviewThe DCFC course will prepare participants for entry into the exciting and high-growth data centre industry. It will ensure that participants acquire the required basic knowledge to take on a wide variety of jobs in the data centre industry. It will also provide the required knowledge and skill to further their training into specialised areas on data centre design/build, operations/governance or standards/compliance.The Data Centre Foundation Certificate (DCFCÂ©) is a 2-day course designed to deliver foundation knowledge about data centre facilities infrastructure. It provides participants with global overview and knowledge on data centres which will be of advantage to the participants who are looking at joining the ranks of professionals working in the data centre, ICT, infrastructure or the mechanical and electrical (M&amp;E) design industries. It will also form a solid foundation for participants who wish to pursue his/her studies either academically or to further his/her industry specialisation with professional certification courses on data centre design/build, operations/governance and/or standards/compliance. With the tremendous growth of data and the data centres to support it, the demand for data centre professionals will grow in tandem.</div><div id="course-pills-2"><h4>Introduction to Data Centres</h4><ul><li>History of data centres</li><li>Definition of different type data centres</li></ul><h4>Data Centre Standards</h4><ul><li>List of standards</li><li>Rating definitions</li></ul><h4>Data Centre Facilities Areas</h4><ul><li>Listing of all areas and their functions</li></ul><h4>Topology Designs</h4><ul><li>Definition of Ratings</li></ul><h4>Components of the Power Infrastructure</h4><ul><li>Utility power</li><li>Transformers</li><li>Generators</li><li>Fuel systems</li><li>ATS</li><li>UPS systems</li><li>Batteries</li><li>Electric panels</li><li>Cabling/busbar systems</li><li>Power rails/strips</li></ul><h4>Lights</h4><ul><li>Lights</li><li>Emergency lights</li></ul><h4>Cooling Infrastructure</h4><ul><li>Chillers</li><li>DX Systems</li><li>Evaporators</li><li>CRAC/CRAU/HVAC</li><li>Raised floor</li><li>Non-raised floor</li><li>Containment</li></ul><h4>ICT/Network Infrastructure</h4><ul><li>Equipment racks</li><li>Network cabling (fibre, copper)</li><li>Cable trays and pathways</li><li>TIA-606 labelling</li></ul><h4>Data Centre Security</h4><ul><li>Perimeter security</li><li>Physical protection</li><li>CCTV</li><li>Access control</li><li>Security management</li></ul><h4>Fire Suppression</h4><ul><li>Detection systems</li><li>Suppression systems</li><li>Prevention systems</li><li>Fire extinguishers</li><li>Fire Safety</li></ul><h4>Monitoring and reporting</h4><ul><li>DCIM</li><li>EMS/BMS</li></ul></div>

Nexus Human

Design & Technology Courses (DT)

Service Design Courses (SDC)

IT Certifications

Cyber Security Foundation

Certified in Data Protection (CDP)

ICDL (International Certification of Digital Literacy)

Data Centre Foundation Certificate (DCFC)

The industry standard course in UX researchMaster the research skills that make UX professionals so valuable. Become a confident, credible and effective user researcher with a globally recognised qualification.<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Who is it for?UX professionals Aspiring UX researchersDuration16 weeksCommitment3 hours per weekFormatOnline, self-paced with live support and mentoring <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Why take this user research course:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Gain the most in-demand skills* and boost your career in a thriving industry.</li><li fr-original-style="" style="box-sizing: border-box;">Learn a complete range of UX research methods. Expand your toolkit to conduct high-quality research at pace.</li><li fr-original-style="" style="box-sizing: border-box;">Become an insights expert. Translate findings into actionable insights and communicate them with conviction.</li><li fr-original-style="" style="box-sizing: border-box;">Showcase your expertise. Build a professional user research portfolio and earn a university credit-rated qualification.</li><li fr-original-style="" style="box-sizing: border-box;">Get the confidence to succeed. Count on our mentors, career advisors and student community throughout your journey.</li></ul>*Research is one of the top 10 most in-demand skills globally (LinkedIn, 2023).<hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">A comprehensive, in-depth curriculumThis user research course has been created and validated by experts in UX research. It is credit-rated by Glasgow Caledonian University.Self-paced learning gives you the flexibility to study in your own time. Monthly deadlines and submissions give you structure and accountability. The best of both worlds.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"> </section></section></section>Module 1Introduction to user researchUnderstand the role of a UX researcher. Explore the types, methods and ethics of research. Module 2Planning the researchLearn how to build a research plan, collaborate with stakeholders, recruit participants and manage data. Module 3Fundamental user research skillsMaster the core skills of interviewing and usability testing. Learn how to moderate and take notes. Module 4Expanding your toolkitExplore qualitative research methods like ethnography, contextual enquiry, service safaris and diary studies. Module 5Analysing qualitative researchLearn to analyse research data and translate it into user goals, affinity diagrams, personas and journey maps. Module 6Quantitative researchLearn to design, conduct and analyse online surveys, A/B tests and more. Module 7Communicating the researchLearn how to report and present your findings with confidence. Module 8AI for user researchExplore how AI tools can assist researchers. ProjectPortfolio projectBuild a professional portfolio to showcase your research expertise.

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