Name: Online Child Nutrition Course
Price: 25 GBP
Availability: InStock

<p>The Drama Therapy is all you need to advance your career in the relevant fields.</p><p>Enrol now to discover everything you need to know about the Drama Therapy and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Introduction to Drama Therapy</li><li>Module 02: Benefits of Drama Therapy</li><li>Module 03: Metaphors and Symbols</li><li>Module 04: Processes and Techniques</li><li>Module 05: Developmental and Integrated Model of Drama Therapy</li><li>Module 06: Role Theory Approach and Psychodrama</li><li>Module 07: Assessment, Evaluation and Ethics</li><li>Module 08: Drama Therapy for Various Age Groups</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

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                                        10 CPD hours / points
                                    </div>
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                                            Accredited by CPD Quality Standards
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                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Drama Therapy course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Drama Therapy course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Drama Therapy Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Drama Therapy Training Course

General Admission

<p><span><strong>This bundle course has been designed with 7 CPD &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a beauty therapist.</strong></span></p>
<p><span><strong>This Bundle Package Includes:</strong></span></p>
<p>The following courses of the beauty therapist course will set you up with a solid foundation in the beauty therapy industry and give you the essential skills you need to succeed!</p>
<ul>
<li>Eyelash Extension Course</li>
<li>Lash Perming &amp; Tinting Training</li>
<li>Eyebrow Microblading</li>
<li>Brow Lift / Brow Lamination</li>
<li>Makeup - LIPS Masterclass</li>
<li>Makeup Eyeliner Masterclass</li>
<li>Professional Nail Technician</li>
</ul>
<p>If you're interested in working as a beauty therapist or want to learn more skills in beauty therapy but unsure of where to start, then this beauty therapist course will set you up with a solid foundation to become a confident beauty therapist<strong> </strong>and develop more advanced skills.</p>
<p>The beauty therapist course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a beauty therapist. The beauty therapist - 7 courses complete bundle courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive beauty therapist course is the perfect way to kickstart your career in the field of beauty therapy. This beauty therapist<strong> </strong>course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This beauty therapist course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This beauty therapist course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><strong>How Will I Benefit?</strong></span></h5>
<ul>
<li>Boost your career in beauty therapy</li>
<li>Deepen your knowledge and skills in your chosen field just in hours not years!</li>
<li>Study a course that is easy to follow.</li>
<li>Save money and time by studying at your convenient time</li>
<li>Have access to a tutor whenever you are in need</li>
</ul>
<p>So, what are you thinking about! Start getting the benefits by enrolling today!</p>
<h5><span><b>Why Choose Lead Academy</b>:</span></h5>
<ul>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Certified by CPD</li>
<li>Accredited by The International Practitioners of Holistic Medicine (IPHM)</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Learn the most in-demand skills</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>No hidden fee</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
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												Eyelash Extension Course <span></span>
											

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												Lash Perming &amp; Tinting Training <span></span>
											

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												Eyebrow Microblading <span></span>
											

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												Brow Lift / Brow Lamination <span></span>
											

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												Makeup - LIPS Masterclass <span></span>
											

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												Makeup Eyeliner Masterclass <span></span>
											

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												Professional Nail Technician <span></span>
											

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							</div><h2><b>Recognised Accreditation</b></h2>
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<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p><h2><b>FAQs</b></h2>

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										Is CPD a recognised qualification in the UK?									
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										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
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										Are QLS courses recognised?									
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
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										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout.  </p>
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										How to take online classes from home?									
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
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										Does age matter in online learning?									
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										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
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Lead Academy

Beauty Therapist - 7 Courses Complete Bundle

<p><strong>This Retail Management bundle includes 1 best selling Quality Licence Scheme -endorsed course with 5 additional course, expert assistance and course assessment. Enjoy 12 months access to this bundle of courses FREE of charge and master a range of in-demand professional skills to advance your career. No hidden costs - simply enrol this Retail Management bundle.</strong></p><p>This Retail Management bundle package includes:</p><ul><li>Quality Licence Scheme-endorsed Retail Management Advanced Diploma</li><li>5 additional courses -<br /><ol><li>Influencing and Negotiating</li><li>Email Writing Training</li><li>Time Management Training - Online Course</li><li>Crisis Communication for HR</li><li>Safeguarding Small Businesses During Pandemic</li></ol></li></ul><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality bundle. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this bundle.</p><p>This premium online bundle course ensures your professional development with Quality Licence Scheme endorsed. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p>With this bundle program, success becomes a lot easier that enables you to monetise your skills. This bundle is designed for both part-time and full-time students and can be completed at a pace that suits your learning style.</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Quality Licence Scheme -endorsed Retail Management Advanced Diploma:</p><ul><li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07: Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10:Choosing a Retail Location</li><li>Module 11:Retail Psychology</li><li>Module 12:Negotiate the Right Deal with Suppliers</li><li>Module 13:Develop Store Security Procedures</li><li>Module 14:Management Skills for Leading Your Team</li><li>Module 15:Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul><p><strong>***Influencing and Negotiating***</strong></p><ul><li>Prepare The Train Driver - Self Development For The Sales Consultant<br /><ul><li>The Mind Of A Consultant</li><li>Mastering Sales Is Mastering Life Skills</li><li>The Continuous Journey</li><li>Universal Laws Of Success</li><li>The Three Pillars Of Success</li><li>Personal Honesty</li><li>Diligence</li><li>Deferred Gratification</li><li>Suppression Of Principle</li><li>Emotional Intelligence</li><li>Core Principles Of Emotional Intelligence</li><li>The Problem Is Internal</li><li>The Two Motivational Forces</li><li>Product Confidence</li></ul></li><li>Negotiation Station - How To Negotiate Successfully<br /><ul><li>The Negotiation Station</li><li>Core Principles Of Negotiation</li><li>Focusing On Them</li><li>Everyone Has To Win</li><li>Matching Values</li><li>The Path Of Least Resistance</li><li>Shifting The Weight</li><li>The Persuasion Secret</li><li>How To Persuade Someone</li><li>The Electric Car</li><li>The Fashionable Trainers</li><li>Competency Levels</li><li>Assessing Competency Levels</li><li>Features Benefits And Values</li><li>The Christmas Tree Negotiation</li><li>B2B Value Propositions</li><li>Deepening The Value</li><li>Over Decorating The Tree</li><li>The Big 12</li><li>Authority</li><li>Social Proof</li><li>Group Identity</li><li>Deflecting Fault</li><li>Ask For Advice</li><li>Compliment Their Negotiations</li><li>Reciprocity</li><li>Scarcity</li><li>Off Set Values</li><li>Stepped Commitments</li><li>Fear And Hope</li><li>Ranked Priorities</li><li>Negotiating A Price</li><li>The Market Price</li><li>The Anchor Price</li><li>The Walk Away Price</li><li>The First Offer</li><li>The Counter Offer</li><li>Activities To Complete Negotiation Skills</li></ul></li></ul><p><strong>***Email Writing Training***</strong></p><ul><li>Module 01: E-Mail Communications</li><li>Module 02: Fundamentals of Writing Effective E-mails</li><li>Module 03: Manage Your E-mail</li><li>Module 04: Writing Styles and Tone</li><li>Module 05: Additional Tips for Writing Effective E-Mail</li><li>Module 06: Exercise Caution</li></ul><p><strong>***Time Management Training - Online Course***</strong></p><ul><li>Module 01: Importance and Benefits of Time Management</li><li>Module 02: Assess Your Current Work Practice</li><li>Module 03: Identifying the Priorities</li><li>Module 04: Say 'No' to Procrastination</li><li>Module 05: Set Your Goals</li><li>Module 06: Plan the Work</li><li>Module 07: Work the Plan</li><li>Module 08: Effective Time Management Techniques</li><li>Module 09: Combat the Time Wasters</li><li>Module 10: Time Management for Creative Work</li><li>Module 11: The Art of Anticipating</li><li>Module 12: Avoid Time Leaks</li></ul><p><strong>***Crisis Communication for HR***</strong></p><ul><li>Module 1: Crisis and HR Manager</li><li>Module 02: Planning and Managing Communication</li><li>Module 03: Effective Communication</li><li>Module 04: Preparing for a Crisis</li><li>Module 05: Communication During and After a Crisis</li><li>Module 06: Building a Crisis Resilient Workforce</li></ul><p><strong>***Safeguarding Small Businesses During Pandemic***</strong></p><ul><li>Module 01: Small Businesses Surviving a Recession</li><li>Module 02: Revenue Ideas for Business</li><li>Module 03: Food Business in the New Normal World</li><li>Module 04: Revenue Ideas for Service-based Business</li><li>Module 05: Starting with Existing Customers</li><li>Module 06: Marketing Strategies</li><li>Module 07: Getting Started with Websites</li><li>Module 08: Content Marketing</li><li>Module 09: Social Media Marketing Strategies</li><li>Module 10: Offer Ideas to Attract Customers</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>How is the bundle assessed?</strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Certificate of Achievement</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After successfully completing the Retail Management bundle, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Note that learners residing outside the UK have to pay a £10 postage charge.</p><p><strong>For Additional Courses</strong></p><p>For the additional Quality Licence Scheme endorsed certificates from the additional courses, you have to pay the fees based on level of each course:</p><ul><li>No Level- £29</li><li>Level 1 - £29</li><li>Level 2 - £59</li><li>Level 3 - £69</li><li>Level 4 - £79</li><li>Level 5 - £99</li><li>Level 6 - £109</li><li>Level 7 - £119</li></ul><p><strong>Accredited Certification from One Education</strong></p><p>After completing the courses under this bundle, you will also qualify for CPD Accredited Certificates for each course. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post at £15.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Anyone and everyone</strong> with a knack for learning can enrol this course without any hesitation.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to exceed in your professional life with the help &amp; guidance from our bundle course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certification of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Free digital certificate in PDF format.</p></div>

                        </div>

Diploma in Retail Management Level 7 Course

<p><span><strong>6 CPD UK &amp; IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training</strong></span></p>
<p>Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care.</p>
<p>This bundle course has been designed with 6 CPD UK &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker.</p>
<p><span><strong>This Bundle Package Includes:</strong></span></p>
<p>The following courses of the SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed!</p>
<ul>
<li>SEN at QLS Level 5</li>
<li>ADHD - Study Skills</li>
<li>Diploma in Child Counselling at QLS Level 4</li>
<li>Diploma in Child Psychology at QLS Level 4</li>
<li>Paediatric First Aid</li>
<li>Child Psychology and Development at QLS Level 4</li>
</ul>
<p>If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills.</p>
<p>The SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, ADHD, paediatric first aid, child psychology &amp; counselling courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive SEN, ADHD, paediatric first aid, child psychology &amp; counselling course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, ADHD, paediatric first aid, child psychology &amp; counselling course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><span><b>Why Choose this SEN, ADHD, Paediatric First Aid, Child Psychology &amp; Counselling Course</b>:</span></h5>
<ul>
<li>6 Courses Bundle in your desired field</li>
<li>Boost your skills in teaching and child care</li>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM)</li>
<li>MCQ Based Exam &amp; Industry Expert Support Included</li>
<li><span><strong>Dual (CPD UK and IPHM) recognised accredited certificate in 1 course</strong></span></li>
<li>Learn from industry experts</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><span><b>Who is this SEN, ADHD, paediatric first aid, child psychology &amp; counselling course for?</b></span></h5>
<p>This comprehensive SEN, ADHD, paediatric first aid, child psychology &amp; counselling bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care.</p>
<h5><span><b>Entry Requirement</b></span></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
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												SEN at QLS Level 5 <span></span>
											

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												ADHD - Study Skills <span></span>
											

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												Diploma in Child Counselling at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
																				<div>
											
												Diploma in Child Psychology at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
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												Paediatric First Aid <span></span>
											

											<div>
																							</div>
										</div>
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												Child Psychology and Development at QLS Level 4 <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme  </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p>
<p> </p><h2><b>FAQs</b></h2>

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								<h3 id="panelsStayOpen-heading21">
									
										Is Cpd a Recognised Qualification in the UK?									
								</h3>
								<div id="panelsStayOpen-collapse21">
									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading23">
									
										Are Qls Courses Recognised?									
								</h3>
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									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading25">
									
										When Will I Receive My Certificate?									
								</h3>
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									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
								</div>
							</div>
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										Can I Pay by Invoice?									
								</h3>
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
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										Can I Pay via Instalment?									
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										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
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										How to Take Online Classes From Home?									
								</h3>
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										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
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										Does Age Matter in Online Learning?									
								</h3>
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									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
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										When I Will Get the Login Details for My Course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
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							</div>
												</div>

Child Psychology

SEN, ADHD, Paediatric First Aid, Child Psychology & Counselling Online Course

<p><strong>6 CPD UK &amp; IPHM Accredited Courses Bundle | Recognised Certificate | MCQ based Exam and Tutor Support Included | Lifetime Access | Instant Result | Interactive Video Training</strong></p>
<p>Are you looking to begin your teaching and child care career or want to develop more advanced skills in teaching and child care? Then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and help you to develop your expertise in teaching and child care.</p>
<p>This bundle course has been designed with 6 CPD UK &amp; IPHM accredited courses to provide the ultimate learning experience for our learners to further develop their expertise in their chosen field. Gain the essentials skills and knowledge you need to propel your career forward as a teacher and child care worker.</p>
<p><strong>This Bundle Package Includes:</strong></p>
<p>The following courses of the SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation in the teaching and child care industry and give you the essential skills you need to succeed!</p>
<ul>
<li>SEN at QLS Level 5</li>
<li>ADHD - Study Skills</li>
<li>Child Protection and Safeguarding Early Years</li>
<li>Foundation Stage (EYFS ) Teaching</li>
<li>Psycho-Physical Activity for Kid (PPA)</li>
<li>Paediatric First Aid</li>
</ul>
<p>If you're interested in working as a teacher and child care worker or want to learn more skills in teaching and child care but unsure of where to start, then this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with a solid foundation to become a confident teacher and child care worker and develop more advanced skills.</p>
<p>The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a teacher and child care worker. The SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course courses bundle will help learners to fully enhance their skill set in team leading and active monitoring. By combining these related courses, learners will be equipped with a wide range of desirable skills to fast track their career.</p>
<p>This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is the perfect way to kickstart your career in the field of teaching and child care. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course supports learners of all skill levels. Whether you're an intermediate or advanced learner looking to brush up on your skills or a beginner wanting to start a new career or learn something new, our dedicated team of expert tutors are on hand to guide you through your learning every step of the way from enrolment to course completion.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h5><b>Why Choose this SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Course</b>:</h5>
<ul>
<li>6 Courses Bundle in your desired field</li>
<li>Boost your skills in teaching and child care</li>
<li>Endorsed by The Quality Licence Scheme</li>
<li>Accredited by The CPD UK and International Practitioners of Holistic Medicine (IPHM)</li>
<li>MCQ Based Exam &amp; Industry Expert Support Included</li>
<li><strong>Dual (CPD UK and IPHM) recognised accredited certificate in 1 course</strong></li>
<li>Learn from industry experts</li>
<li>Lifetime Access</li>
<li>High-quality e-learning study materials</li>
<li>Self-paced, no fixed schedules</li>
<li>24/7 customer support through email</li>
<li>Available to students anywhere in the world</li>
<li>Study in a user-friendly, advanced online learning platform</li>
</ul>
<h5><b>Who is this SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid course for?</b></h5>
<p>This comprehensive SEN, EYFS, ADHD, child safeguarding, PPA and paediatric first aid online course bundle course are suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of teaching and child care.</p>
<h5><b>Entry Requirement</b></h5>
<ul>
<li>There are no academic entry requirements for this<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
</ul><h2><b>Course Curriculum</b></h2>
							
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												SEN at QLS Level 5 <span></span>
											

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																							</div>
										</div>
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												Child Protection and Safeguarding Early Years <span></span>
											

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										</div>
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												Foundation Stage (EYFS ) Teaching <span></span>
											

											<div>
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										</div>
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												Psycho-Physical Activity for Kid (PPA) <span></span>
											

											<div>
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												Paediatric First Aid <span></span>
											

											<div>
																							</div>
										</div>
																		</div>
							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h5><span>Endorsed Certificate from Quality Licence Scheme  </span></h5>
<p>After successfully passing the MCQ exam you will be eligible to obtain the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organization for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65 and will be charged separately for each course.</p>
<h5><span>Certificate of Achievement from Lead Academy</span></h5>
<p>After successfully passing the MCQ exam, you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. You/your employer can verify your certificate through our website. Certificate can be obtained in PDF version and will be charged separately for each course, at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p>
<p> </p><h2><b>FAQs</b></h2>

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										Is Cpd a Recognised Qualification in the UK?									
								</h3>
								<div id="panelsStayOpen-collapse21">
									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading23">
									
										Are Qls Courses Recognised?									
								</h3>
								<div id="panelsStayOpen-collapse23">
									<div>
										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading25">
									
										When Will I Receive My Certificate?									
								</h3>
								<div id="panelsStayOpen-collapse25">
									<div>
										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days.  </p>
									</div>
								</div>
							</div>
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								<h3 id="panelsStayOpen-heading27">
									
										Can I Pay by Invoice?									
								</h3>
								<div id="panelsStayOpen-collapse27">
									<div>
										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading29">
									
										Can I Pay via Instalment?									
								</h3>
								<div id="panelsStayOpen-collapse29">
									<div>
										<p>Yes, you can pay via instalments at checkout.  </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading31">
									
										How to Take Online Classes From Home?									
								</h3>
								<div id="panelsStayOpen-collapse31">
									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading33">
									
										Does Age Matter in Online Learning?									
								</h3>
								<div id="panelsStayOpen-collapse33">
									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons.</p>
									</div>
								</div>
							</div>
														<div>
								<h3 id="panelsStayOpen-heading35">
									
										When I Will Get the Login Details for My Course?									
								</h3>
								<div id="panelsStayOpen-collapse35">
									<div>
										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org</p>
									</div>
								</div>
							</div>
												</div>

Child Safeguarding

SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Online Course

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			<h3><b>Overview</b></h3>
<p><span>Discover the health benefits of the Vegan diet with our </span><b>Vegan Diet - Healthy Lifestyle </b><span>course.</span></p>
<p><span>Veganism is a very popular way of lifestyle these days. More and more people are now switching to a vegetarian diet. Most people have switched to a vegetarian diet for a healthy life and reduce carbon footprint and their impact on the environment. </span></p>
<p><span>Besides this people are nowadays very conscious of the consumption of unhealthy trans-fats which is widely seen in non-veg food. </span></p>
<p><span>A vegan diet is a perfectly healthy alternative diet for people of all age groups. A balanced diet including every type of nutrients including carbs, proteins, fats vitamins and minerals can be gathered from plant-based sources.</span></p>
<h3><b>What you'll learn from this course</b></h3>
<p><span>This top-notch </span></p>
<p><span>You'll learn to:</span></p>
<ul>
<li><span>Improve your fitness and overall well being</span></li>
<li><span>Debunk all the vegan myths</span></li>
<li><span>Burn excess fat</span></li>
<li><span>Improve your fitness and overall well being</span></li>
<li><span>Have better digestion and skin complexion</span></li>
<li><span>Save money on takeouts and junk foods</span></li>
<li><span>Feel more energized by shedding off excess weight</span></li>
</ul>
<h3><b>Why you should choose this Vegan Diet - Healthy Lifestyle Course from iStudy</b></h3>
<p><span>A few reasons to choose this </span><b>Vegan Diet - Healthy Lifestyle </b><span>Course over other generic courses that you find on the internet:</span></p>
<ul>
<li><span>Study at your own pace</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>CPD Qualification Standards and IAO accredited</span></li>
<li><span>Fully compatible with any device</span></li>
<li><span>Efficient exam system, assessment, and instant results</span></li>
<li><span>Free Printable PDF Certificate immediately after completion</span></li>
<li><span>Hard copy certificate is available, and you can get one for just £9!</span></li>
<li><b>No prior qualifications are</b> needed<b> to take this course</b></li>
<li><span>Improve your chance of gaining professional skills and </span><span>boost your</span><span> earning potential</span></li>
</ul>
<p><span>All these and we have our customer support team always ready to help you and make your learning experience as smooth and as enjoyable as possible. </span></p>
<p><i><span>Enrol today and learn something new with iStudy.</span></i></p>
<p><span>You'll find a full breakdown of the course curriculum down below</span><span>.</span><span> Take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</span></p>
<h3><strong>Who is this Course for?</strong></h3>
<p><strong>Vegan Diet - Healthy Lifestyle Course </strong>is CPD Qualification Standards and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><strong>Requirements</strong></h3>
<p>Our<strong> Vegan Diet - Healthy Lifestyle Course</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><strong>Career Path</strong></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD Qualification Standards and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Starting the Vegan Journey</td>
				</tr>
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					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>The Vegan Journey</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Debunking Vegan Myths</td>
				</tr>
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					<td><i></i></td>
					<td>Debunking Vegan Myths</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td colspan="4">Info For Vegan Athletes</td>
				</tr>
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					<td><i></i></td>
					<td>Vegan Althletes - Plenty Of Muscle</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fueling the Vegan Warrior</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Vegan Warrior Workout Plan</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
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					<td colspan="4">Going Vegan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Going Vegan</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Thoughts &amp; Tips</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion - Final Thoughts &amp; Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
				</tbody></table>

iStudy UK

Online Course Marketing

Vegan Cookery

Nutrition & Diet

Health Coach Training

Vegetarian Cookery

Trainers Course

Vegan Diet - Healthy Lifestyle Course

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			<h2>Course Overview</h2>		</div>
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				<p><span>Learn how to provide psychotherapy to children, adults, families and groups. Take the first steps towards starting your counselling career with this </span><b>Introduction to Psychotherapy </b><span>course.</span></p><p><span>Psychotherapy is designed to help people with psychological issues, such as depression, anxiety, and posttraumatic stress. This course will teach you how to deal with people with psychological disorders. You'll learn the concepts of psychotherapy and various types of psychotherapy approach. </span></p><p><span>In the course, you'll learn about the benefits of online psychotherapy, the methods of creating the most positive relationship with your client, and the concepts of 'the unconscious mind' will also be discussed. You'll also get to know about Internet-Based Therapy.</span></p><p><span>If you're interested in psychotherapy and want to learn more about it or if you are looking to start a career as a psychotherapist</span><span>,</span><span> then this online psychotherapy course is just </span><b>right for you.</b></p>					</div>
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			<h2>What You Will Learn</h2>		</div>
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				<div>
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			<h2>You'll learn about:</h2>		</div>
				</div>
						</div>
					</div>
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					</div>
		</section>
				<section>
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				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>What is Psychotherapy?</span>
									</li>
								<li>
											<span>
													</span>
										<span>Psychology, Counselling &amp; Psychotherapy</span>
									</li>
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											<span>
													</span>
										<span>Who Can Benefit from Psychotherapy?</span>
									</li>
								<li>
											<span>
													</span>
										<span>Short-Term Vs Long-Term Therapy		</span>
									</li>
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											<span>
													</span>
										<span>The Therapeutic Relationship</span>
									</li>
						</ul>
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					<ul>
							<li>
											<span>
													</span>
										<span>Psychotherapy for Children</span>
									</li>
								<li>
											<span>
													</span>
										<span>Family Therapy</span>
									</li>
								<li>
											<span>
													</span>
										<span>Different Types of Psychotherapy</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internet-Based Therapy and many more</span>
									</li>
						</ul>
				</div>
				</div>
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		</section>
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						<div>
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			<div>
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			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
				</div>
						</div>
					</div>
		</div>
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					</div>
		</section>
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			<h2>Study at your own pace</h2>		</div>
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			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
				</div>
						</div>
					</div>
		</div>
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			<h2>Fully compatible with any device</h2>		</div>
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		</div>
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		</section>
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					</div>
		</div>
				<div>
			<div>
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						<div>
				<div>
			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
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		</section>
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			<h2>No hidden fees or exam charges</h2>		</div>
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			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
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			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
				</div>
						</div>
					</div>
		</div>
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					</div>
		</section>
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		</div>
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			<h2>Our customer support team is always ready 
to help you</h2>		</div>
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		</div>
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					</div>
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			<h2>Gain professional skills and better earning potential</h2>		</div>
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					</div>
		</section>
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				<section>
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			<h2>Certification</h2>		</div>
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			<h2>After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!</h2>		</div>
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			<h2>Accreditation</h2>		</div>
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			<h2>This course is accredited by <b>Continuing Professional Development (CPD)</b>. It is a recognised independent accreditation service.</h2>		</div>
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			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
				</div>
				<div>
				<div>
			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
				</div>
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					</div>
		</section>
									</div>
			</div>
					</div>

Psychotherapy

Psychology Counselling

Counselling Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Psychotherapist

Counselling

Introduction to Psychotherapy

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				<section>
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				<div>
			<h2>Course Overview</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Not everyone can overcome their mental health issues on their own, which is why they need a qualified professional to help them understand their cognitive processes and emotions to set them on the path to mental wellness. Counsellors and Psychotherapists are experts in talking therapy, working with clients on rewiring their brain to develop a healthier mental state.</p><p>In this <b>Counselling and Psychotherapy Diploma Level 3</b>, you will learn how to support individuals in overcoming their addictions and help them on the road to recovery. With an in-depth look at the main fields and types of counselling, it provides learners with the practical and theoretical knowledge they need to kickstart a career as an Addiction Counsellor or related role in health and social care.</p><p>Throughout this course, you will explore a wide range of person-centred counselling approaches, such as CBT, with step-by-step guidance on how to conduct your first therapy session and work with groups. You will also develop essential skills such as active listening, communication, time management and empathy.</p><p><b>Learn how to help people overcome their addictions and fast track your career as an Addiction Counsellor online. </b></p>					</div>
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			<h2>What You Will Learn</h2>		</div>
				</div>
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				<div>
			<p>
This Level 3 Counselling and Psychotherapy course provides practical and theoretical knowledge of counselling practices theories and models, with a specific focus on addiction counselling. It is ideal for aspiring professionals looking for a pathway into this profession, as well as those who are new to the field and want to test their knowledge. 
</p>		</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>What is Counselling?</span>
									</li>
								<li>
											<span>
													</span>
										<span>The Benefits, Purpose and Aims of Counselling</span>
									</li>
								<li>
											<span>
													</span>
										<span>Counselling Theories &amp; Models</span>
									</li>
								<li>
											<span>
													</span>
										<span>The Ethical Principles of Counselling</span>
									</li>
								<li>
											<span>
													</span>
										<span>Conducting Your First Counselling Session</span>
									</li>
						</ul>
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							<li>
											<span>
													</span>
										<span>Conducting a Group Counselling Session</span>
									</li>
								<li>
											<span>
													</span>
										<span>The Role of an Addiction Counsellor</span>
									</li>
								<li>
											<span>
													</span>
										<span>Addiction Treatment &amp; Recovery</span>
									</li>
								<li>
											<span>
													</span>
										<span>Theories and Types of Psychotherapy</span>
									</li>
								<li>
											<span>
													</span>
										<span>Behavioural Therapy Techniques </span>
									</li>
						</ul>
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			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
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			<h2>Study at your own pace</h2>		</div>
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					</div>
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			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
				</div>
						</div>
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		</div>
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			<h2>Fully compatible with any device</h2>		</div>
				</div>
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					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
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			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
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			<h2>No hidden fees or exam charges</h2>		</div>
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			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
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						</div>
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		</div>
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					</div>
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		</div>
				<div>
			<div>
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			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
				</div>
						</div>
					</div>
		</div>
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					</div>
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			<h2>Our customer support team is always ready 
to help you</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
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			<div>
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						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Gain professional skills and better earning potential</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
				</div>
				<div>
				<div>
			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>

Psychological Wellbeing Practitioner

Christian Counselling

Level 3 Diploma in Counselling and Psychotherapy

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					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
					<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Overview</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p><span>An office administrator's role includes organising meetings, managing databases, receiving and directing visitors, and more. It requires a great deal of expertise to carry out this long list of responsibilities. But don't worry, the Complete Office Administration Online Course is here to equip you with all the essential skills to prosper as an office admin. </span></p><p><span>In this extensive Complete Office Administration Online Course, you will be able to improve your communication skills. You will acquire excellent organisational skills. This curriculum includes lessons on bookkeeping and payroll management. It will enrich your skills in financial planning and budgeting. Step-by-step, you will be able to conquer all the skills to provide adequate admin support. </span></p><p><span>Whether you are already a professional or wishing to pursue a career in the admin sector, this course is the perfect package to learn how to balance your responsibilities. Join the course to gear up with all the admin skills and prepare for a cherishable career.</span></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
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		</div>
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					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>What You Will Learn</h2>		</div>
				</div>
				<div>
				<div>
			<h2>
You'll learn about:
</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Admin Support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Managing Time</span>
									</li>
								<li>
											<span>
													</span>
										<span>Verbal and Non-verbal Communication Skills</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Writing</span>
									</li>
								<li>
											<span>
													</span>
										<span>Writing Business Reports, E-mails, Letters and Meeting Agendas</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Bookkeeping &amp; Payroll Management</span>
									</li>
								<li>
											<span>
													</span>
										<span>Financial Planning, Budgeting and Control</span>
									</li>
								<li>
											<span>
													</span>
										<span>Auditing</span>
									</li>
								<li>
											<span>
													</span>
										<span>Customer Service and Telephone Handling</span>
									</li>
								<li>
											<span>
													</span>
										<span>MS Office and many more</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Study at your own pace</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Fully compatible with any device</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>No hidden fees or exam charges</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Our customer support team is always ready 
to help you</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Gain professional skills and better earning potential</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
				<div>
				<div>
			<h2>After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!</h2>		</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Accreditation</h2>		</div>
				</div>
				<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
				<div>
				<div>
			<h2>This course is accredited by <b>Continuing Professional Development (CPD)</b>. It is a recognised independent accreditation service.</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
				</div>
				<div>
				<div>
			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>

Office Skills & Productivity

Business Administration

Office Skills

Office Management

Office Administration

Business Admin

Complete Office Administration Online Course

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
					<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Course Overview</h2>		</div>
				</div>
				<div>
				<div>
								<div>
				<p>Learn about the proper diet that your child needs to grow stronger and smarter!</p><p>Childhood obesity has more than doubled in the last 30 years and parents are getting increasingly worried about their child's nutrition. The rise of fast foods has destroyed many children's diets and caused a rise in obesity, which is now a serious national health issue.</p><p>This course teaches you how to make a proper diet plan for your child. It also teaches you the importance of exercise and proper nutrition of children. The course will help you to choose the proper diet for your child which contains the essential elements such as vitamins, minerals, starches, proteins, and fats. The course will also teach you the amount of each essential nutrition element your child needs every day.</p><p>If you are worried about your child's health and want them to be healthier through a proper nutritious diet,then this course is a must. </p><p><b>Learn everything about child nutrition and help your child live a healthier life.</b></p>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
								</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>What You Will Learn</h2>		</div>
				</div>
				<div>
				<div>
			<h2>This is one of the best courses on child nutrition you'll find, and it'll give you vast knowledge about this topic.

</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Healthy Diet Basics</span>
									</li>
								<li>
											<span>
													</span>
										<span>The Importance of Breakfast        </span>
									</li>
								<li>
											<span>
													</span>
										<span>Reducing Flour and Sugar        </span>
									</li>
								<li>
											<span>
													</span>
										<span>The Dangers of Fats    </span>
									</li>
								<li>
											<span>
													</span>
										<span>Keeping Healthy Foods Accessible and Fun    </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>The Food Pyramid        </span>
									</li>
								<li>
											<span>
													</span>
										<span>Issues With Childhood Obesity</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Why You Should Choose This Course From iStudy</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Study at your own pace</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Full Tutor support on weekdays 
(Monday - Friday)</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Fully compatible with any device</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>Free Printable PDF Certificate immediately 
after completion</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>No prior qualifications are needed to take 
this course</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>No hidden fees or exam charges</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
							<div>
						<div>
				<div>
			<h2>CPD Qualification Standards and 
IAO accredited</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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			<h2>Efficient exam system, assessment, and 
instant results</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
				<section>
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			<div>
							<div>
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			<h2>Our customer support team is always ready 
to help you</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
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			<div>
							<div>
						<div>
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			<h2>Gain professional skills and better earning potential</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
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				<section>
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			<div>
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				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
								<div>
																										</div>
						</div>
				</div>
				<div>
				<div>
			<h2>After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9!</h2>		</div>
				</div>
						</div>
					</div>
		</div>
				<div>
			<div>
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			<h2>Accreditation</h2>		</div>
				</div>
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																										</div>
						</div>
				</div>
				<div>
				<div>
			<h2>This course is accredited by <b>Continuing Professional Development (CPD)</b>. It is a recognised independent accreditation service.</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
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		</section>
				<section>
						<div>
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			<h2>Enrol today and learn something new with iStudy.</h2>		</div>
				</div>
				<div>
				<div>
			<h2>You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.</h2>		</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div>

Health & Nutrition

Nutrition Science

Nutrition

Nutritionist

Nutrition & Dietetics

Online Child Nutrition Course

<p>Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount.</p><p>This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions.</p><p>The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified Customer Support Course</li><li>Free Certificate from Reed</li><li>CIQ Approved Customer Support Course</li><li>Developed by Specialist</li><li>Lifetime Access</li></ul><p><strong>Course Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction to Call Centre</li><li><strong>Module 02:</strong> Traits of a Call Centre Agent</li><li><strong>Module 03:</strong> Agent and Customer Relationship</li><li><strong>Module 04:</strong> Telephone Etiquettes</li><li><strong>Module 05:</strong> Communication Skills</li><li><strong>Module 06:</strong> Scripts and Negotiation Techniques</li><li><strong>Module 07:</strong> Managing Difficult Customers</li><li><strong>Module 08:</strong> Call Centre Metrics and Benchmarking</li><li><strong>Module 09:</strong> Call Centre Technology and Trends</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Develop strong customer rapport for enhanced service delivery and satisfaction.</li><li>Perfect telephone etiquette to create a positive and professional impression.</li><li>Acquire effective communication skills for seamless customer-agent interactions.</li><li>Hone negotiation techniques within scripted scenarios for optimal outcomes.</li><li>Navigate challenging customer situations with confidence and strategic proficiency.</li><li>Interpret call centre metrics to drive performance and achieve benchmarked success.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Customer Support Training <span>1:58:15</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: Introduction to Call Centre</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>13:52</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 2: Traits of a Call Centre Agent</span>

                                                    <span>13:07</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 3: Agent and Customer Relationship</span>

                                                    <span>15:02</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 4: Telephone Etiquettes</span>

                                                    <span>10:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 5: Communication Skills</span>

                                                    <span>13:15</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 6: Scripts and Negotiation Techniques</span>

                                                    <span>12:40</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 7: Managing Difficult Customers</span>

                                                    <span>09:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 8: Call Centre Metrics and Benchmarking</span>

                                                    <span>16:18</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 9: Call Centre Technology and Trends</span>

                                                    <span>13:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for:</p><ul><li>Aspiring customer service professionals seeking skills enhancement.</li><li>Call centre agents eager to refine their customer interaction capabilities.</li><li>Team leaders aiming to elevate their team's customer satisfaction scores.</li><li>Customer support managers focused on improving overall team performance.</li><li>Individuals in roles requiring mastery of call centre dynamics and metrics.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are:</p><ul><li>Customer Service Representative - £18K to 25K/year</li><li>Call Centre Team Leader - £22K to 30K/year</li><li>Customer Support Manager - £30K to 40K/year</li><li>Technical Support Specialist - £20K to 28K/yr</li><li>Customer Experience Analyst - £25K to 35K/yr</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Customer Support Training

<p>If you've ever considered working as a Customer Support Specialist  but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Support Specialist  course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Customer Support Specialist  course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Support Specialist . Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Support Specialist  course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Introduction to Retail Management</li><li>Module 02: Retail Strategy</li><li>Module 03: Retail Buying and Merchandising</li><li>Module 04: Retail Pricing</li><li>Module 05: Supply Chain Management in Retailing</li><li>Module 06: The Sales Process and Dealing with Customers at the Checkout</li><li>Module 07:Importance of Consumer Behaviour</li><li>Module 08: Taking Trends and Targeting Customers Effectively</li><li>Module 09: The Importance of Communicating with Customers</li><li>Module 10: Choosing a Retail Location</li><li>Module 11: Retail Psychology</li><li>Module 12: Negotiate the Right Deal with Suppliers</li><li>Module 13: Develop Store Security Procedures</li><li>Module 14: Management Skills for Leading Your Team</li><li>Module 15: Selling in Multiple Channels</li><li>Module 16: Retail Brand Management</li><li>Module 17: Health &amp; Safety for Retail Stores</li><li>Module 18: Consumer Rights Act</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Customer Support Specialist  training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Customer Support Specialist  training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Training Express

Customer Support Specialist Course

<p>If you've ever considered working as a Customer Support Engineer Apprentice but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Support Engineer Apprentice course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.</p> <p>The Customer Support Engineer Apprentice course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Support Engineer Apprentice. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Support Engineer Apprentice course, you will get a widely respected accreditation and a deeper knowledge of the topic.</p> <p><strong>Key Benefits</strong></p> <ul> <li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p><strong>Curriculum</strong></p> <ul> <li>Module 01: Managing Interoffice Calls and Voicemail</li><li>Module 02: Aspects of Phone Etiquette</li><li>Module 03: Business Telephone Skills</li><li>Module 04: Building Rapport Over the Phone</li><li>Module 05: Inbound and Outbound Calls</li><li>Module 06: Active Listening and Managing Tough Callers</li><li>Module 07: Mail Services and Shipping</li><li>Module 08: Intra Organisation Dealings</li><li>Module 09: Problem Solving over the Phone</li><li>Module 10: Record Keeping and Filing Systems</li><li>Module 11: Business Writing Skills</li><li>Module 12: Organisational Skills</li><li>Module 13: Communication Skills</li><li>Module 14: Customer Relationship Management</li><li>Module 15: Effective Planning and Scheduling</li><li>Module 16: Invoicing/Petty Cash</li></ul> <p><strong>Course Assessment</strong></p> <p>You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.</p> <p><strong>Certificate</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>There are no formal entry requirements for the course, with enrollment open to anyone!</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Customer Support Engineer Apprentice training.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Customer Support Engineer Apprentice Course

<p>Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.</p><p>Get enroled in our QLS accredited <strong>Detective: Private Detective Training </strong>course to know how to establish a private investigation business in the UK obeying the law step by step. In this training you will get access to different contents on scientific techniques of investigation and detection practices to experience learning in an easy way.</p><p>This premium QLS endorsed Detective : Private Detective Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Detective : Private Detective Training course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Detective : Private Detective Training course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Detective : Private Detective Training</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Detective : Private Detective Training</strong></p><ul><li><strong>Module 01:</strong> An Introduction to the Concept of Being a Private Detective</li><li><strong>Module 02</strong>: Private Investigation Process</li><li><strong>Module 03:</strong> Classification of Crime</li><li><strong>Module 04:</strong> Starting an Investigation</li><li><strong>Module 05:</strong> Crime Scene Investigation and Photography (Part 1)</li><li><strong>Module 06:</strong> Crime Scene Investigation and Photography (Part 2)</li><li><strong>Module 07:</strong> Evidence Collection</li><li><strong>Module 08:</strong> Locating Missing People</li><li><strong>Module 09:</strong> Interview and Interrogation Techniques</li><li><strong>Module 10:</strong> Methods of identification and Sources of information</li><li><strong>Module 11:</strong> Fingerprint Verification</li><li><strong>Module 12:</strong> Handwriting Examination</li><li><strong>Module 13:</strong> Linking and Surveillance of Suspect</li><li><strong>Module 14:</strong> Counter-Espionage &amp; Counter-Surveillance</li><li><strong>Module 15:</strong> Domestic Investigation and Types</li><li><strong>Module 16:</strong> Basic Operations of Firearms</li><li><strong>Module 17:</strong> Preparing Case Report</li><li><strong>Module 18:</strong> Code of Ethics</li><li><strong>Module 19:</strong> Operating a Private Investigation Business</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Detective : Private Detective Training certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Detective : Private Detective Training is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Detective : Private Detective Training course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div>

Turn your skills into a competitive advantage that is recognised globally and endorsed for quality by QLS, the UK's most reputable high-quality course auditor.
Get enroled in our QLS accredited Detective: Private Detective Training course to know how to establish a private investigation business in the UK obeying the law step by step. In this training you will get access to different contents on scientific techniques of investigation and detection practices to experience learning in an easy way.
This premium QLS endorsed Detective : Private Detective Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Detective : Private Detective Training course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!
What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Detective : Private Detective Training course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!
So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!
Why Learn with us: 
We, as one of the leading eLearning service providers across the globe, strive to provide all our learners with the best eLearning experience possible that can make a real difference in their career progression.
Our Service for the Detective : Private Detective Training Includes:
Intensive Study Notes
Tutor Support
Customer Support
Assignment Help
QLS Endorsed Certificate
24/7 Learning Portal Access
Widely Compatible Study Materials
Course Curriculum of Detective : Private Detective Training
Module 01: An Introduction to the Concept of Being a Private Detective
Module 02: Private Investigation Process
Module 03: Classification of Crime
Module 04: Starting an Investigation
Module 05: Crime Scene Investigation and Photography (Part 1)
Module 06: Crime Scene Investigation and Photography (Part 2)
Module 07: Evidence Collection
Module 08: Locating Missing People
Module 09: Interview and Interrogation Techniques
Module 10: Methods of identification and Sources of information
Module 11: Fingerprint Verification
Module 12: Handwriting Examination
Module 13: Linking and Surveillance of Suspect
Module 14: Counter-Espionage & Counter-Surveillance
Module 15: Domestic Investigation and Types
Module 16: Basic Operations of Firearms
Module 17: Preparing Case Report
Module 18: Code of Ethics
Module 19: Operating a Private Investigation Business
Assessment & Certification
Learners must submit a comprehensive summerised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Detective : Private Detective Training certificate.
Endorsed Certificate of Achievement from the Quality Licence Scheme
An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.
Endorsement:
QLS endorsed this certified course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Our course is open for everyone. This Detective : Private Detective Training is ideal for those who aspire to gain in-depth knowledge & efficient skill to embark into the relevant sector as a promising potential.
 Requirements 
There are no formal requirements needed for this Detective : Private Detective Training course. So learners do not require any prior qualifications to enrol in this course.

Kingston Open College

Private Investigator

Detective

Legal Practice Course (LPC)

Diploma in Education & Training (DET)

Professional Skills Course (PSC)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Detective : Private Detective Training - QLS Endorsed

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The course is intended for individuals who want to achieve a level 3 apprenticeship in IT.</p>Overview<p>To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security.</p><p>In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</p></div><div id="course-pills-2">In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on  this. Create and conduct coaching sessions.</div>

Nexus Human

IT Support

Cert Iv

IT Certifications

Certified Cyber Professional (CCP)

Continuous Professional Development (CPD)

O30 Customer Support

<div data-node="61658ba442cd6" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61658ba442cd7" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd8" fr-original-style="" style="box-sizing: border-box;"><div data-node="61658ba442cd9" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d7" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6165945ab79d8" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79d9" fr-original-style="" style="box-sizing: border-box;"><div data-node="6165945ab79da" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c2" style="color: rgb(117, 117, 117); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="61657d76a40c3" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c4" fr-original-style="" style="box-sizing: border-box;"><div data-node="61657d76a40c5" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><div data-node="61648cd9b33db" style="color: rgb(117, 117, 117); 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box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support</span></h3></div><div data-node="61831e1075113" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Aim</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.<span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></div><div data-node="61831e0f45207" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Duration and Schedule</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The Course runs over 5 days next course commencing&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Saturday 28th September at 10.00 am</strong></p></div></div></div><div data-node="616498c0cff35" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(255, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(255, 0, 0);"><b style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">A payment of &pound;65 secures your place on your chosen course.</b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The balance of the course fees of &pound;600 can be paid shortly before course commencement.</span></span></div></div></div><div data-node="616498c0cff2d" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2e" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff2f" fr-original-style="" style="box-sizing: border-box;"><div data-node="61831f1ad72c7" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Virtual Classroom &ndash; how it works?</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The course will be delivered through blended training consisting of 5 virtual classroom 6-hour sessions with assessments and examinations taking place on the 5<sup fr-original-style="" style="box-sizing: border-box;">th&nbsp;</sup> session.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">During the Online Virtual Classroom sessions, trainees will have a live video feed with their instructor talking to them, doing practical live demonstrations involving trainees actively in the learning.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In preparation for this, we plan to have a quick informal online meeting a few days before course commencement for about an hour just to make sure that people get connected properly, let you know what the online virtual classroom will be like and go through any questions you may have. To join the virtual sessions, you will need a PC/Laptop or Tablet with an internet connection. Joining instructions (login IDs, etc) will be sent before the Informal Induction session.</p></div></div><div data-node="616498c0cff38" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learning Objectives<br fr-original-style="" style="box-sizing: border-box;">IT Customer Support</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">IT Customer Support Technician equips participants with practical &ldquo;Hands-On&rdquo; skills relevant to the workplace and the theory required for certification. Participants on successful completion of the course will have the skills and knowledge to: &ndash;</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide technical information and support in response to customer requirements</li><li fr-original-style="" style="box-sizing: border-box;">Identify potential improvements in the customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Assist in reviews to identify how automated procedures may improve customers&rsquo; use of resources</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures</li></ul></div></div><div data-node="616498c0cff36" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><div data-node="616498c0cff3d" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Course Content</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Providing technical support and effectively responding to a customer&rsquo;s request</li><li fr-original-style="" style="box-sizing: border-box;">Identify advantages and disadvantages of different methods of communication with customers. Using open and closed questions, questionnaires, etc. to determine customer requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Use of Operating Procedures, guides, notes and telephone help-lines.</li><li fr-original-style="" style="box-sizing: border-box;">Create routine automated procedures and assist in the creation of complex automated procedures. eg. timed backups and data transfer, scheduled virus and spyware scan, scheduled maintenance (disk scanning, defragmentation, shortcuts and hyperlinks and auto-run applications)</li><li fr-original-style="" style="box-sizing: border-box;">Utilising call logging software, technical guides and logs, manufacturers&rsquo; websites, CDs, DVDs, libraries, electronic media, and bulletin boards.</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring system trends, identifying potential failures, identifying user training needs, identifying weak/unreliable areas in the system and identifying potential improvements.</li><li fr-original-style="" style="box-sizing: border-box;">Health and Safety regulations and constraints. Data Protection related issues.</li><li fr-original-style="" style="box-sizing: border-box;">Use of database customer relationship management (CRM), Voice over Internet protocol (VOIP), Remote system access and Instant messaging.</li></ul></div></div></div></div></div><div data-node="616498c0cff39" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3a" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3b" fr-original-style="" style="box-sizing: border-box;"><div data-node="616498c0cff3c" data-animation-delay="0.0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Certification</span></h3><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">City &amp; Guilds of London Institute Customer Support Provision 2 (Examination No. 7267-402). This examination consists of 1 written paper and 1 practical assignment. The qualification can be used as part of the requirement for<a title="City & Guilds Diploma in IT Systems Support" href="http://hitechtraining.ie/city-guilds-certification/" style="color: rgb(209, 33, 56); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(209, 33, 56);">&nbsp;City &amp; Guilds Diploma in IT Systems Support (7267-24)</a>.</li><li fr-original-style="" style="box-sizing: border-box;">On completion of the Course, having been successful in an examination, the participant will receive a Hi-Tech Training Certificate.</li></ul></div></div><div data-node="616498c0cff3e" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><img width="794" height="602" src="http://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png" alt="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" itemprop="image" srcset="https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24.png 794w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-300x227.png 300w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-768x582.png 768w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-600x455.png 600w, https://hitechtraining.ie/wp-content/uploads/2022/02/Hi-Tech-City-Guilds-Diploma-in-IT-Systems-Support-7267-24-64x49.png 64w" sizes="(max-width: 794px) 100vw, 794px" title="Hi Tech - City & Guilds Diploma in IT Systems Support (7267-24)" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div></div></div></div><div data-node="625680624394c" fr-original-style="" style="box-sizing: border-box;"><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><div data-node="6256806243947" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394a" fr-original-style="" style="box-sizing: border-box;"><div data-node="625680624394b" data-animation-delay="0" data-animation-duration="1" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div data-node="61658ba442ce7" style="color: rgb(117, 117, 117); box-sizing: border-box;" fr-original-style=" color: rgb(117, 117, 117);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Hi-Tech Training

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

IT System Support Course

Deposit Only

Full Price (including Deposit)

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			<h2>Overview of Payroll Management</h2>		</div>
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					<div><p>In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration.</p><p>Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process.</p></div>
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			<h3>Get a quick look at the course content:</h3>		</div>
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			<h3>This Payroll Management Course will help you to learn:</h3>		</div>
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										<span>Demonstrate proficiency in UK payroll legislation and company settings.</span>
											
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										<span>Effectively manage pension schemes and various pay elements.</span>
											
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										<span>Confidently process monthly payrolls, handle pre-update reports, and update payroll records.</span>
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										<span>Master e-submissions, year-end procedures, and historical data management.</span>
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										<span>Navigate employee departures, manage final payroll runs, and generate comprehensive reports.</span>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>Instant Digital/ PDF certificate</span>
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										<span>12 months access</span>
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					<div><p><span>This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  <p>After completing the <span>Payroll Management course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p><p><span>Certificate of Completion - Hard copy Certificate</span></p><p><span>You can get the CPD Accredited <span><i>Hard Copy Certificate for £12.99</i></span>.</span></p><div><span> </span></div><div><span>Shipping Charges:</span><span><span><br /></span></span></div><ul><li><p><span>Inside the UK: £3.99</span></p></li><li><p><span>International: £10.99</span></p></li></ul></div>
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			<h4>Who Is This Course for?</h4>  		</div>
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					<div><p>This course is designed for individuals seeking to build a rewarding career in payroll management, including:</p></div>
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										<span>Aspiring payroll professionals seeking an entry-level position in the field.</span>
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										<span>Existing payroll professionals aim to enhance their skills and knowledge.</span>
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										<span>HR professionals are seeking to expand their expertise in payroll management.</span>
											
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										<span>Business owners are seeking to gain a deeper understanding of payroll processes.</span>
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										<span>Individuals seeking a career transition into the field of payroll management.</span>
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			<h4>Requirements</h4>  		</div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h4>Career Path</h4>  		</div>
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					<div><p>The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries:</p></div>
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										<span>Payroll Administrator: £20K to £26K/year</span>
											
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										<span>Payroll Officer: £28K to £325K/year</span>
											
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										<span>Payroll Supervisor: £30K to £40K/year</span>
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										<span>Payroll Manager: £40K to £50K/year</span>
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							<i></i>						</span>
										<span>Head of Payroll: £50K to £60K/year</span>
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			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
				</div>
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													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. How do I purchase a course?
					</div>
					<div id="elementor-tab-content-1691"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p></div>
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					<div id="elementor-tab-title-1692">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I have purchased the course when will I be able to access the materials?
					</div>
					<div id="elementor-tab-content-1692"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1693">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I haven't received my certificate yet. What should I do?
					</div>
					<div id="elementor-tab-content-1693"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p></div>
				</div>
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													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. I don't have a credit/debit card, what other methods of payment do you accept?
					</div>
					<div id="elementor-tab-content-1694"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p></div>
				</div>
							<div>
					<div id="elementor-tab-title-1695">
													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. Can I do the courses from outside UK?
					</div>
					<div id="elementor-tab-content-1695"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p></div>
				</div>
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													<span>
															<span><i></i></span>
								<span><i></i></span>
														</span>
												Q. When I log into the account it says 'Contact Administrator'.
					</div>
					<div id="elementor-tab-content-1696"><p>To resolve this issue, please log out of your account and then log back in.</p></div>
				</div>
					</div>
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			</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 01: Payroll System in the UK</td>
				</tr>
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					<td><i></i></td>
					<td>Payroll System in the UK</td>
					<td> </td>
					<td><span><i></i> 01:05:00</span></td>
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					<td colspan="4">Module 02: Payroll Basics</td>
				</tr>
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					<td><i></i></td>
					<td>Payroll Basics</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 03: Company Settings</td>
				</tr>
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					<td><i></i></td>
					<td>Company Settings</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 04: Legislation Settings</td>
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					<td><i></i></td>
					<td>Legislation Settings</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 05: Pension Scheme Basics</td>
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					<td><i></i></td>
					<td>Pension Scheme Basics</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4">Module 06: Pay Elements</td>
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					<td>Pay Elements</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 07: The Processing Date</td>
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					<td><i></i></td>
					<td>The Processing Date</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 08: Adding Existing Employees</td>
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					<td><i></i></td>
					<td>Adding Existing Employees</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 09: Adding New Employees</td>
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					<td><i></i></td>
					<td>Adding New Employees</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 10: Payroll Processing Basics</td>
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					<td><i></i></td>
					<td>Payroll Processing Basics</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 11: Entering Payments</td>
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					<td><i></i></td>
					<td>Entering Payments</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Module 12: Pre-Update Reports</td>
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					<td><i></i></td>
					<td>Pre-Update Reports</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 13: Updating Records</td>
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					<td><i></i></td>
					<td>Updating Records</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 14: e-Submissions Basics</td>
				</tr>
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					<td><i></i></td>
					<td>e-Submissions Basics</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 15: Process Payroll (November)</td>
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					<td><i></i></td>
					<td>Process Payroll (November)</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 16: Employee Records and Reports</td>
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					<td><i></i></td>
					<td>Employee Records and Reports</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 17: Editing Employee Records</td>
				</tr>
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					<td><i></i></td>
					<td>Editing Employee Records</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 18: Process Payroll (December)</td>
				</tr>
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					<td><i></i></td>
					<td>Process Payroll (December)</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
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					<td colspan="4">Module 19: Resetting Payments</td>
				</tr>
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					<td><i></i></td>
					<td>Resetting Payments</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td colspan="4">Module 20: Quick SSP</td>
				</tr>
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					<td><i></i></td>
					<td>Quick SSP</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td colspan="4">Module 21: An Employee Leaves</td>
				</tr>
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					<td><i></i></td>
					<td>An Employee Leaves</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Module 22: Final Payroll Run</td>
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					<td><i></i></td>
					<td>Final Payroll Run</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
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					<td colspan="4">Module 23: Reports and Historical Data</td>
				</tr>
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					<td><i></i></td>
					<td>Reports and Historical Data</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td colspan="4">Module 24: Year-End Procedures</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Year-End Procedures</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
				</tbody></table></div>

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						</div>

Overview of Payroll Management
In the dynamic world of business, payroll management stands as a critical backbone, ensuring that employees receive their rightful compensation in a timely and accurate manner. As the economy expands and regulations evolve, the demand for skilled payroll professionals continues to rise. This comprehensive course empowers aspiring payroll experts with the essential knowledge and hands-on skills to navigate the complexities of UK payroll administration.
Delve into the intricacies of payroll management in the UK with this meticulously crafted course designed to equip you with the expertise to handle payroll responsibilities confidently. From mastering the fundamentals of payroll legislation and employee records to processing monthly payrolls and generating reports, this course provides a holistic understanding of the payroll process.
Get a quick look at the course content:
This Payroll Management Course will help you to learn:
Demonstrate proficiency in UK payroll legislation and company settings.
Effectively manage pension schemes and various pay elements.
Confidently process monthly payrolls, handle pre-update reports, and update payroll records.
Master e-submissions, year-end procedures, and historical data management.
Navigate employee departures, manage final payroll runs, and generate comprehensive reports.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Payroll Management. Enrol today and complete the course to achieve a certificate that can change your career forever.
Process of Evaluation
After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the Payroll Management course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
This course is designed for individuals seeking to build a rewarding career in payroll management, including:
Aspiring payroll professionals seeking an entry-level position in the field.
Existing payroll professionals aim to enhance their skills and knowledge.
HR professionals are seeking to expand their expertise in payroll management.
Business owners are seeking to gain a deeper understanding of payroll processes.
Individuals seeking a career transition into the field of payroll management.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Payroll Management course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The field of payroll management offers a range of promising career opportunities in the UK, with competitive salaries and strong job growth prospects. Here are some potential career paths with average salaries:
Payroll Administrator: £20K to £26K/year
Payroll Officer: £28K to £325K/year
Payroll Supervisor: £30K to £40K/year
Payroll Manager: £40K to £50K/year
Head of Payroll: £50K to £60K/year
Frequently Asked Questions (FAQ's)
Q. How do I purchase a course?
1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.
Q. I have purchased the course when will I be able to access the materials?
After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.
Q. I haven't received my certificate yet. What should I do?
You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.
For International Delivery, it will take 20-25 days.
If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.
Q. I don't have a credit/debit card, what other methods of payment do you accept?
You can make the payment using PayPal or you can Bank Transfer the amount.
For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.
After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.
Q. Can I do the courses from outside UK?
We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.
Q. When I log into the account it says 'Contact Administrator'.
To resolve this issue, please log out of your account and then log back in.
 Course Curriculum

Module 01: Payroll System in the UK	01:05:00
Module 02: Payroll Basics	00:10:00
Module 03: Company Settings	00:08:00
Module 04: Legislation Settings	00:07:00
Module 05: Pension Scheme Basics	00:06:00
Module 06: Pay Elements	00:14:00
Module 07: The Processing Date	00:07:00
Module 08: Adding Existing Employees	00:08:00
Module 09: Adding New Employees	00:12:00
Module 10: Payroll Processing Basics	00:11:00
Module 11: Entering Payments	00:12:00
Module 12: Pre-Update Reports	00:09:00
Module 13: Updating Records	00:09:00
Module 14: e-Submissions Basics	00:09:00
Module 15: Process Payroll (November)	00:16:00
Module 16: Employee Records and Reports	00:13:00
Module 17: Editing Employee Records	00:07:00
Module 18: Process Payroll (December)	00:12:00
Module 19: Resetting Payments	00:05:00
Module 20: Quick SSP	00:09:00
Module 21: An Employee Leaves	00:13:00
Module 22: Final Payroll Run	00:07:00
Module 23: Reports and Historical Data	00:08:00
Module 24: Year-End Procedures	00:09:00


IOMH - Institute of Mental Health

HR Management

Management Accounting

Accounting & Finance

Business Accounting

Sage Payroll

Payroll

Employee Management

Business & Management

Human Resources Management

Financial Accounting

Payroll Management

This Digital Functional Skills Level 1 Course will set you up with the relevant digital skills and knowledge and provide you with a competitive advantage in your career, making you stand out from all other applicants and employees.
Course Highlights
Course Type: Self-Paced Online Learning
Accreditation: NCFE
Qualification: Nationally Recognised Qualification
Study Materials: High-Quality E-Learning Study Materials
Assessment: Externally Graded and Verified | Center-Based Online or Online Remote Exam
Guided Learning: 55 hours
Access: 1 Year Access
Certificate: Certificate upon completion of the official exam (hard copy)
Tutor Support: Paid Tutor Support
Customer Support: 24/7 live chat available
Digital Functional Skills Level 1 - Online Course
This Digital Functional Skills Level 1 Course is governed by Ofqual, and accredited by NCFE, making it a nationally recognised credential that will improve your CV while helping you stand out from the rest of the applicants. 
Subject content of this course is based on the National Standards for Digital Functional Skills to increase comparability across awarding organisations.
This course will increase your confidence and fluency in using digital tools and help you develop a positive attitude towards them. The course will introduce you to new areas of life and work that you might encounter in the future, providing you with the knowledge and skills to complete tasks and activities.
Upon successful completion of this course, you will be equipped with the necessary digital skills to function independently, effectively, and with confidence in everyday life, professional, and academic settings.
EXAM Booking & Results Details
You can decide the exam date and place according to your convenience.
Awarding Body	On Screen Exam in Centre	Remote Online Exam – From Home	Results
NCFE	Book within 24 Hours	Book within 2 working days	Get results in only 7 days
*Offline examinations will be held at our Swindon and London centres. Please contact us for more information.
The new assessment and result dates by NCFE is: (Only applicable if you are attending the exam in between the following assessment date). 
Delivery mode: On-screen and RI
Assessment date to and from: 23/09/2024 – 1/11/2024
Results release: 8/11/2024
(Note that this only applies to the mentioned exam type and if you book the exam during the dates mentioned above. Also, this will not affect the schedule of the other exam types and results.)
How This Course will work for you?
Initial Assessment: Determines levels
Diagnostic Assessment: Identifies skill gaps and produces an individual learning plan
Learning Resources: Develop underpinning knowledge and fill skill gaps identified
Progress Check: Assesses progress at the end of the module
You will get useful resources that are designed to improve your essential skills, knowledge and understanding of the digital knowledge required to pass the assessments. 
Our online learning portal is fully compatible with desktop, tablet and mobile devices and can be accessed from anywhere.
Aims & Outcomes
This course will enable you to:
Increase your confidence and fluency in the use of digital
Gain knowledge and skills, and develop a positive attitude towards the use of digital skills;
Demonstrate knowledge and skills by applying these to complete tasks and activities;
Introduce you to areas of life and work which may be new or unfamiliar, and tasks and activities that they may encounter in future;
Develop an appreciation of the importance of digital skills in the workplace and in life generally;
Provide a basis for further study, work and life.
Why is this course right for you?
This course can be taken by:
Anyone willing to enhance their practical digital functional skills
Anyone looking to meet the entry requirement of your desired university
Anyone looking to secure an apprenticeship
Anyone looking to improve their job outlook with an added expertise
Entry Requirements
Students or professionals of any age group hailing from any academic background can take this Digital Functional Skills Level 1 Course to acquire practical skills in ICT; no prior knowledge, skills or qualifications are required to enrol. 
About Official Exam, Assessment
Students are required to undergo an initial assessment to determine the level and a diagnostic assessment to identify skill gaps and produce an individual learning plan. These interactive assessment sessions measure the knowledge you are absorbing and evaluate your potential to demonstrate these digital skills practically. You can also keep track of your score and progress at the end of the module.
Towards the end of the Digital Functional Skills Level 1 Course, you will be required to undergo an onscreen/online exam that is externally set and graded. You can take the online exam at the designated exam center or remotely. Some assessment components for the skills and knowledge to be evaluated under the Content Document must be conducted online and on screens utilising digital devices.
The assessments will be pass/fail in line with the other Functional Skills qualifications.
Progression Opportunities in this
Acquiring certified NCFE Digital Functional Skills qualifications at Level 1 will open your doors to the following career path: 
BTEC Level 2 or 3 Qualifications for IT Users (ITQ)
Level 2 Qualifications in Digital Applications for IT Users DIDA
You can apply to your desired university
You can access a wide range of career opportunities
Course Curriculum
1. Using Devices and Handling Information
• Device refers to examples such as desktop, laptop, mobile devices, and smart devices. An appropriate file naming convention refers to naming files in a way that describes or indicates the content or the use of the file, or includes the date and/or time information.
• Limitations on file sizes when using some services refers to email attachments and file size upload limits.
• Online resources refers to examples such as online tutorials, FAQs or help facilities.
2. Creating and Editing
• Using appropriate layout conventions refers to adopting common conventions, such as text, tables, images and charts, for specific purposes, such as a formal report for managers, an advertisement for consumers or a presentation for colleagues.
• An appropriate tool for editing refers to a desktop application or an application on a touchscreen device.
• Simple formulae refers to up to two mathematical operators. Sorting numeric data refers to one criterion. Filtering data refers to one criterion.
• An appropriate type of chart refers to bar/column charts, pie charts and line graphs.
3. Communicating
• Using email or online messages for a range of contexts and audiences refers to common work or real-life scenarios, such as to colleagues at work, the general public, or users of a social media platform.
4. Transacting
• Online services refers to examples such as shopping, banking, utilities, government services or media services.
• Uploading documents or images refers to locating a file and understanding that file sizes may need to be reduced before submitting.
5. Being safe and responsible online
• In understanding key rights under data protection laws, it is not necessary to understand issues of data protection compliance relating to organisations.
• Health risks resulting from using devices and the internet refers to physical and/or psychological. Minimising these refers to examples such as taking regular breaks, using a wrist rest with a mouse, limiting screen time, avoiding screen time close to bedtime or reporting cyberbullying.
Recognised Accreditation
This Course is Accredited by NCFE and Regulated by OFQUAL
This Course is accredited by NCFE and regulated by Ofqual which is a nationally recognised qualification that will add value to your CV. It is an approved subject by Department for Education (DfE) that provides a foundation for progression to employment and further technical education.
Certificate of Achievement
Upon successful passing of the official exam, you will be awarded an Ofqual regulated nationally recognised NCFE Digital Functional Skills qualification at Level 1. 
FAQs
 When will I be able to access the course?

You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. 
 Are there any prerequisites or eligibility criteria for taking the course?

There are no prerequisites or eligibility criteria for taking this course. This certification is open to anyone who wants to enhance their digital skills and knowledge. 
 When will I be able to access the course?

You will be able to access the course as soon as you enroll. The course materials and resources will be available to you online 24/7, allowing you to study at your own pace and convenience. 
 Is there any age limit for enrollment in this course?

There is no age limit for enrollment in this course. Learners of all ages are welcome to join and benefit from the course materials and resources provided. 
 What is the difference between NCFE and Edexcel?

NCFE and Edexcel are both awarding bodies that provide qualifications, but there are some differences between them. NCFE is a national awarding organization in the UK, while Edexcel is a subsidiary of Pearson, a multinational education company. Additionally, NCFE focuses on vocational qualifications and skills-based learning, while Edexcel offers a wider range of academic and vocational qualifications. 
 Can I access this course material offline, or do I need a continuous internet connection?

To access the course material, you need internet access, and you won't be able to access it offline.
 If I encounter any technical issues, what kind of support is available?

We have a very supportive and friendly customer support team, available for you to ask for any help or assistance with any technical issues you may encounter. They can be reached through email or phone, and will promptly address any concerns you have to ensure a smooth learning experience. 
 Do I need to have any special software to access this course?

No, you do not need any special software to access this course. All you need is a device with internet access and a web browser. The course materials are accessible online, making it convenient for you to learn from anywhere at any time. 
 Do I need to visit the exam center for the exam, or can I give it from home?

You can take the online exam at the designated exam center or remotely.
 What is the difference between DFSQ and Essential Digital Skills Qualifications (EDSQ)?

The DFSQ qualification focuses specifically on digital skills for work, while the EDSQ qualification covers only the essential digital skills for everyday life. The Guided learning hours for DFSQ are 55 hours, and those for EDSQ are 50 hours.
 What Will I Learn in the Digital Functional Skills Level 1 course?

In the Digital Functional Skills Level 1 course, you will gain a comprehensive understanding of using digital devices, navigating online platforms, and conducting tasks on the internet. Additionally, you will develop knowledge and understanding of online safety and security measures to protect personal information. 

Digital Skills

Digital Functional Skills Level 1 - Online Course and Exam

Course Materials

Official Remote Exam Only

Course Materials + Official Exam

Course Materials + Official Exam + Unlimited Tutor Support via Email & 2 hours Zoom class + On Demand Classes

Redhill

<h3><b>Junos Operating System training course description</b></h3>
        <p>This course provides students with the foundational
          knowledge required to work with the Junos OS and to
          configure Junos devices. The course provides a brief
          overview of the Junos device families and discusses
          the key architectural components of the software. The
          course then delves into foundational routing knowledge
          and configuration examples including general routing
          concepts, routing policy, and firewall filters. Delegates
          will gain experience in configuring and monitoring the
          Junos OS and monitoring basic device operations. This
          course is based on Junos OS Release 15.1X49.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
        <li>Describe the design architecture of the Junos OS.</li>
        <li>Navigate within the Junos CLI and perform tasks
          within the CLI operational and configuration modes.</li>
        <li>Configure and monitor network interfaces.</li>
        <li>Navigate within the Junos J-Web interface.</li>
        <li>Identify where you might use firewall filters.</li>
        <li>Explain basic routing operations and concepts.</li>
        <li>Identify key factors in Juniper Networks' security.</li>
        </ul>
        <h5>
        <b>Junos Operating System training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p> This course benefits individuals responsible for
                configuring and monitoring devices running the Junos
                OS.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>TCP/IP foundation for engineers</p>
              
							<li><b>Duration</b></li>
							
              <p>3 days</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>Junos Operating System training course contents</b></h3>
      <ul>
        <li>Junos Operating System Fundamentals </li>
        <p> The Junos OS<br />
          Traffic Processing<br />
          Overview of Junos Devices </p>
        <li>User Interface Options-The Junos CLI </li>
        <p> User Interface Options<br />
          The Junos CLI: CLI Basics<br />
          The Junos CLI: Operational Mode<br />
          The Junos CLI: Configuration Mode </p>
        <li>User Interface Options-The J-Web Interface </li>
        <p> The J-Web GUI<br />
          Configuration<br />
          <span>Lab 1:</span> User Interface Options </p>
        <li>Initial Configuration </li>
        <p> Factory-Default Configuration<br />
          Initial Configuration<br />
          Interface Configuration<br />
          <span>Lab 2:</span> Initial System Configuration </p>
        <li>Secondary System Configuration </li>
        <p> User Configuration and Authentication<br />
          System Logging and Tracing<br />
          Network Time Protocol<br />
          Archiving Configurations<br />
          SNMP<br />
          <span>Lab 3:</span> Secondary System Configuration </p>
        <li>Operational Monitoring and Maintenance </li>
        <p> Monitoring Platform and Interface Operation<br />
          Network Utilities<br />
          Maintaining the Junos OS<br />
          Password Recovery<br />
          System Clean-Up<br />
          <span>Lab 4:</span> Operational Monitoring and Maintenance </p>
        <li>Interface Configuration Examples </li>
        <p> Review of the Interface Configuration Hierarchy<br />
          Interface Configuration Examples<br />
          Using Configuration Groups </p>
        <li>Routing Fundamentals </li>
        <p> Routing Concepts: Overview of Routing<br />
          Routing Concepts: The Routing Table<br />
          Routing Concepts: Routing Instances<br />
          Static Routing<br />
          Dynamic Routing<br />
          <span>Lab 5:</span> Routing Fundamentals </p>
        <li>Routing Policy </li>
        <p> Routing Policy Overview<br />
          Case Study: Routing Policy<br />
          <span>Lab 6:</span> Routing Policy </p>
        <li>Firewall Filters </li>
        <p> Firewall Filters Overview<br />
          Case Study: Firewall Filters<br />
          Unicast Reverse-Path-Forwarding Checks<br />
          <span>Lab 7:</span> Firewall Filters </p>
        <li>Class of Service </li>
        <p> CoS Overview<br />
          Traffic Classification<br />
          Traffic Queueing<br />
          Traffic Scheduling<br />
          Case Study: CoS<br />
          <span>Lab 8:</span> Class of Service </p>
        <li>JTAC Procedures </li>
        <p> Opening a Support Case<br />
          Customer Support Tools<br />
          Transferring Files to JTAC </p>
        <li>Juniper Security Concepts </li>
        <p> Security Challenges<br />
          Juniper's Security Focus </p>
        <li>Appendix A: IPv6 Fundamentals </li>
        <p> IPv6 Addressing<br />
          Protocols and Services<br />
          Configuration</p>
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Introduction to the Junos Operating System

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			<h2>Overview of HR (Human Resources)</h2>		</div>
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					<div><p><span><b>Express the Power of Human Resources: Master the Art of <b>People Management!</b></b></span></p><p><span>Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management. </span></p><p><span>Visualize transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity. </span></p><p><span>Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!</span></p><p> </p></div>
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			<h3>Get a Quick Look at The Course Content:</h3>		</div>
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			<h3>This <span>HR (Human Resources)</span> Course will help you to learn:</h3>		</div>
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							<i></i>						</span>
										<span>Grasp the core principles and functions of human resource management.</span>
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							<i></i>						</span>
										<span>Master the recruitment process, from attracting talent to selecting the best fit.</span>
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							<i></i>						</span>
										<span>Develop effective negotiation techniques to secure top performers.</span>
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										<span>Implement successful employee training and development programs.</span>
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										<span>Foster a positive work environment through conflict resolution and employee relations.</span>
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							<i></i>						</span>
										<span>Grasp knowledge of conflict and stress management, organisational skills, and time management.</span>
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						</ul>
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					<div><p><span>This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>One-To-One Support from a Dedicated Tutor Throughout Your Course.</span>
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										<span>Study Online - Whenever and Wherever You Want.</span>
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										<span>Instant Digital/ PDF Certificate.</span>
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											<span>
							<i></i>						</span>
										<span>100% Money Back Guarantee.</span>
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											<span>
							<i></i>						</span>
										<span>12 Months Access.</span>
									</li>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><h4><span>Certificate of Completion - Digital / PDF Certificate</span></h4>  
<p>After completing the <span>HR (Human Resources) course</span>, you can order your<span> CPD Accredited Digital / PDF Certificate for £5.99. </span></p>
<p><span>Certificate of Completion - Hard copy Certificate</span></p>
<p><span>You can get the CPD Accredited <b><i>Hard Copy Certificate for £12.99</i></b>.</span></p>
<div><span> </span></div>
<div><span>Shipping Charges:</span><span><span><br /></span></span></div>
<ul>
<li><p><span>Inside the UK: £3.99</span></p></li><li><p><span>International: £10.99</span></p></li>
</ul></div>
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			<h4>Who Is This Course for?</h4>  		</div>
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					<ul>
							<li>
											<span>
							<i></i>						</span>
										<span>Aspiring HR professionals seeking a comprehensive foundation in human resources.</span>
									</li>
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							<i></i>						</span>
										<span>Individuals looking to enhance their career prospects in human resource management.</span>
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											<span>
							<i></i>						</span>
										<span>Business owners and managers who want to build a stronger, more effective workforce.</span>
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											<span>
							<i></i>						</span>
										<span>Anyone interested in understanding the human and resources that drive organisational success.</span>
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							<i></i>						</span>
										<span>Those who want to develop the skills to navigate the complexities of the workplace.</span>
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			<h4>Requirements</h4>  		</div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h4>Career Path</h4>  		</div>
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							<i></i>						</span>
										<span>HR Officer (Average Salary: £28,000)</span>
											
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							<i></i>						</span>
										<span>Recruitment Consultant (Average Salary: £32,000)</span>
											
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							<i></i>						</span>
										<span>Training and Development Specialist (Average Salary: £35,000)</span>
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							<i></i>						</span>
										<span>HR Manager (Average Salary: £42,000)</span>
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							<i></i>						</span>
										<span>Employee Relations Officer (Average Salary: £38,000)</span>
									</li>
						</ul>
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			<h2><u>Frequently Asked Questions (FAQ's)</u></h2>		</div>
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												Q. How do I purchase a course?
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					<div id="elementor-tab-content-5151"><p>1.  You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.<br />2. Click on Take This Course button, and you will be directed to the Cart page.<br />3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.<br />4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.</p><p> </p></div>
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												Q. I have purchased the course when will I be able to access the materials?
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					<div id="elementor-tab-content-5152"><p>After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.</p><p> </p></div>
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												Q. I haven't received my certificate yet. What should I do?
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					<div id="elementor-tab-content-5153"><p>You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.</p><p>For International Delivery, it will take 20-25 days.</p><p>If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.</p><p> </p></div>
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												Q. I don't have a credit/debit card, what other methods of payment do you accept?
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					<div id="elementor-tab-content-5154"><p>You can make the payment using PayPal or you can Bank Transfer the amount.</p><p>For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.</p><p>After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.</p><p> </p></div>
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												Q. Can I do the courses from outside UK?
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					<div id="elementor-tab-content-5155"><p>We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.</p><p> </p></div>
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												Q. When I log into the account it says 'Contact Administrator'.
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					<div id="elementor-tab-content-5156"><p>To resolve this issue, please log out of your account and then log back in.</p><p> </p></div>
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				<h3>
	<span>Course Curriculum</span>
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<table>				<tbody><tr>
					<td colspan="4">Module 1: Introduction to Human Resources</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Human Resources</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 2: An Overview of the Recruitment Industry</td>
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					<td><i></i></td>
					<td>An Overview of the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
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					<td colspan="4">Module 3: The UK Recruitment Legislation</td>
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					<td><i></i></td>
					<td>The UK Recruitment Legislation</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 4: The Recruitment Process</td>
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					<td><i></i></td>
					<td>The Recruitment Process</td>
					<td> </td>
					<td><span><i></i> 00:47:00</span></td>
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					<td colspan="4">Module 5: Negotiation Techniques</td>
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					<td><i></i></td>
					<td>Negotiation Techniques</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 6: Key Performance Indicators for the Recruitment Industry</td>
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					<td><i></i></td>
					<td>Key Performance Indicators for the Recruitment Industry</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
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					<td colspan="4">Module 7: Employee Training and Development Process</td>
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					<td><i></i></td>
					<td>Employee Training and Development Process</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 8: Candidate Management</td>
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					<td><i></i></td>
					<td>Candidate Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 9: Candidate Interview Processes</td>
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					<td><i></i></td>
					<td>Candidate Interview Processes</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
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					<td colspan="4">Module 10: Managing Meetings and Giving Feedback</td>
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					<td><i></i></td>
					<td>Managing Meetings and Giving Feedback</td>
					<td> </td>
					<td><span><i></i> 01:29:00</span></td>
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					<td colspan="4">Module 11: Performance Appraisal Management</td>
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					<td><i></i></td>
					<td>Performance Appraisal Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 12: Employee Relations</td>
				</tr>
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					<td><i></i></td>
					<td>Employee Relations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 13: Motivation and Counselling</td>
				</tr>
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					<td><i></i></td>
					<td>Motivation and Counselling</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 14: Ensuring Health and Safety at the Workplace</td>
				</tr>
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					<td><i></i></td>
					<td>Ensuring Health and Safety at the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
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					<td colspan="4">Module 15: Employer Records and Statistics</td>
				</tr>
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					<td><i></i></td>
					<td>Employer Records and Statistics</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Employee Termination</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Termination</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 18: Organisational Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 19: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 20: Stress Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 21: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Management</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
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Overview of HR (Human Resources)
Express the Power of Human Resources: Master the Art of People Management!
Human resources (HR) are the backbone of any thriving organisation. It's where strategy meets people, and where you, the future HR professional, hold the key to building a successful, motivated workforce. This comprehensive HR (Human Resources) course equips you with the in-depth knowledge and understanding to excel in the dynamic world of human resource management. 
Visualise transforming from someone who simply navigates human resources to a confident professional who can cultivate a positive work environment, attract top talent, and empower employees to achieve their full potential. Through this HR (Human Resources) course, you will be able to bridge the gap between human and resources and create a culture of engagement and productivity. 
Become the architect of a thriving workplace. Enrol today and unlock the secrets to mastering human resources (HR)!
 
Get a Quick Look at The Course Content:
This HR (Human Resources) Course will help you to learn:
Grasp the core principles and functions of human resource management.
Master the recruitment process, from attracting talent to selecting the best fit.
Develop effective negotiation techniques to secure top performers.
Implement successful employee training and development programs.
Foster a positive work environment through conflict resolution and employee relations.
Grasp knowledge of conflict and stress management, organisational skills, and time management.
This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this HR (Human Resources). Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-To-One Support from a Dedicated Tutor Throughout Your Course.
Study Online - Whenever and Wherever You Want.
Instant Digital/ PDF Certificate.
100% Money Back Guarantee.
12 Months Access.
Process of Evaluation
After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
Certificate of Completion - Digital / PDF Certificate
After completing the HR (Human Resources) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. 
Certificate of Completion - Hard copy Certificate
You can get the CPD Accredited Hard Copy Certificate for £12.99.
Shipping Charges:
Inside the UK: £3.99
International: £10.99
Who Is This Course for?
Aspiring HR professionals seeking a comprehensive foundation in human resources.
Individuals looking to enhance their career prospects in human resource management.
Business owners and managers who want to build a stronger, more effective workforce.
Anyone interested in understanding the human and resources that drive organisational success.
Those who want to develop the skills to navigate the complexities of the workplace.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
HR Officer (Average Salary: £28,000)
Recruitment Consultant (Average Salary: £32,000)
Training and Development Specialist (Average Salary: £35,000)
HR Manager (Average Salary: £42,000)
Employee Relations Officer (Average Salary: £38,000)
Frequently Asked Questions (FAQ's)
Q. How do I purchase a course?
1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website.
2. Click on Take This Course button, and you will be directed to the Cart page.
3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details.
4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal.
 
Q. I have purchased the course when will I be able to access the materials?
After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase.
 
Q. I haven't received my certificate yet. What should I do?
You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK.
For International Delivery, it will take 20-25 days.
If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly.
 
Q. I don't have a credit/debit card, what other methods of payment do you accept?
You can make the payment using PayPal or you can Bank Transfer the amount.
For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice.
After that, you will receive an email with the invoice and bank details and you can make the payment accordingly.
 
Q. Can I do the courses from outside UK?
We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device.
 
Q. When I log into the account it says 'Contact Administrator'.
To resolve this issue, please log out of your account and then log back in.
 
 Course Curriculum

Module 1: Introduction to Human Resources		
	Introduction to Human Resources	00:20:00
Module 2: An Overview of the Recruitment Industry		
	An Overview of the Recruitment Industry	00:26:00
Module 3: The UK Recruitment Legislation		
	The UK Recruitment Legislation	00:19:00
Module 4: The Recruitment Process		
	The Recruitment Process	00:47:00
Module 5: Negotiation Techniques		
	Negotiation Techniques	00:18:00
Module 6: Key Performance Indicators for the Recruitment Industry		
	Key Performance Indicators for the Recruitment Industry	00:25:00
Module 7: Employee Training and Development Process		
	Employee Training and Development Process	00:24:00
Module 8: Candidate Management		
	Candidate Management	00:22:00
Module 9: Candidate Interview Processes		
	Candidate Interview Processes	00:24:00
Module 10: Managing Meetings and Giving Feedback		
	Managing Meetings and Giving Feedback	01:29:00
Module 11: Performance Appraisal Management		
	Performance Appraisal Management	00:22:00
Module 12: Employee Relations		
	Employee Relations	00:19:00
Module 13: Motivation and Counselling		
	Motivation and Counselling	00:22:00
Module 14: Ensuring Health and Safety at the Workplace		
	Ensuring Health and Safety at the Workplace	00:19:00
Module 15: Employer Records and Statistics		
	Employer Records and Statistics	00:17:00
Module 16: Conflict Management		
	Conflict Management	00:16:00
Module 17: Employee Termination		
	Employee Termination	00:18:00
Module 18: Organisational Skills		
	Organisational Skills	00:27:00
Module 19: Communication Skills		
	Communication Skills	00:27:00
Module 20: Stress Management		
	Stress Management	00:18:00
Module 21: Time Management		
	Time Management	00:39:00


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