Name: Customer Service Training - Complete Video Course
Price: 21 GBP
Availability: InStock

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			<h2><b>Overview</b></h2>		</div>
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							<p><span>By enroling in Workplace Communication Management, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Workplace Communication Management course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Workplace Communication Management course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Workplace Communication Management Program.</span></p><p><span>So enrol in our Workplace Communication Management course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
</h2>		</div>
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							<p><span>Enroling in this Workplace Communication Management course can improve your Workplace Communication Management perspective, regardless of your skill levels in the Workplace Communication Management topics you want to master. If you're already a Workplace Communication Management expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Workplace Communication Management insights that will help you make the most of your time. This Workplace Communication Management course will act as a guide for you if you've ever wished to excel at Workplace Communication Management.</span></p>						</div>
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			<h2><b>Why Choose Us?</b></h2>		</div>
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							<ul><li><span>After successfully completing the Workplace Communication Management Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Workplace Communication Management learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Workplace Communication Management course at your own pace.</span></li><li><span>Study for the Workplace Communication Management course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2><b>Who Is This Course For?</b></h2>		</div>
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							<p><span>This Workplace Communication Management course is a great place to start if you're looking to start a new career in Workplace Communication Management field. This training is for anyone interested in gaining in-demand Workplace Communication Management proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2><b>Requirements</b></h2>		</div>
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							<p><span>The Workplace Communication Management course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Workplace Communication Management, without any fuss.</span></p>						</div>
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			<h2><b>Career Path</b></h2>		</div>
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							<p><span>This Workplace Communication Management training will assist you develop your Workplace Communication Management ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Workplace Communication Management professional story and personalise your path to a new career. Furthermore, developing this Workplace Communication Management skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 01: Information and Communication for Stakeholders</td>
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					<td>Information and Communication for Stakeholders</td>
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					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 02: Communication &amp; Barriers</td>
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					<td>Communication &amp; Barriers</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td colspan="4">Module 03: Culture and Communication in the Workplace</td>
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					<td>Culture and Communication in the Workplace</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 04: Language and Effective Communication</td>
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					<td>Language and Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td colspan="4">Module 05: Business Communication &amp; Interpersonal Relationships</td>
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					<td>Business Communication &amp; Interpersonal Relationships</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 06: Communication Improvement at Workplace</td>
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					<td><i></i></td>
					<td>Communication Improvement at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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NextGen Learning

Workplace Communication Management Course

General Admission

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Business Administration, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Business Administration course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Business Administration course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Business Administration Program.</span></p><p><span>So enrol in our Business Administration course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Business Administration course can improve your Business Administration perspective, regardless of your skill levels in the Business Administration topics you want to master. If you're already a Business Administration expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Business Administration insights that will help you make the most of your time. This Business Administration course will act as a guide for you if you've ever wished to excel at Business Administration.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Business Administration Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Business Administration learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Business Administration course at your own pace.</span></li><li><span>Study for the Business Administration course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Business Administration course is a great place to start if you're looking to start a new career in Business Administration field. This training is for anyone interested in gaining in-demand Business Administration proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h2>Requirements</h2>		</div>
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							<p><span>The Business Administration course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Business Administration, without any fuss.</span></p>						</div>
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			<h2>Career Path</h2>		</div>
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							<p><span>This Business Administration training will assist you develop your Business Administration ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Business Administration professional story and personalise your path to a new career. Furthermore, developing this Business Administration skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Module 01: Business Administration</td>
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					<td>Module 01: Business Administration</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
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					<td colspan="4">Module 02: Management of Business</td>
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					<td>Module 02: Management of Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 03: Functions, Nature and Levels of Management</td>
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					<td>Module 03: Functions, Nature and Levels of Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 04: Characteristics of Professional Managers</td>
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					<td>Module 04: Characteristics of Professional Managers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 05: Business Process Management</td>
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					<td>Module 05: Business Process Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 06: Different Phases of Business Process Lifecycle</td>
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					<td>Module 06: Different Phases of Business Process Lifecycle</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Module 07: The Monitoring and Optimising Phase of Business Management</td>
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					<td>Module 07: The Monitoring and Optimising Phase of Business Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 08: Project Management</td>
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					<td><i></i></td>
					<td>Module 08: Project Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td colspan="4">Module 09: Marketing, Sales and Negotiation</td>
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					<td><i></i></td>
					<td>Module 09: Marketing, Sales and Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 10: Leadership and Critical Thinking</td>
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					<td>Module 10: Leadership and Critical Thinking</td>
					<td> </td>
					<td><span><i></i> 01:10:00</span></td>
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					<td colspan="4">Module 11: Business Relationship and Change Management</td>
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					<td><i></i></td>
					<td>Module 11: Business Relationship and Change Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 12: Human Resource Management</td>
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					<td><i></i></td>
					<td>Module 12: Human Resource Management</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 13: Risk Management</td>
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					<td><i></i></td>
					<td>Module 13: Risk Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 14: Business Communications and Report Writing</td>
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					<td><i></i></td>
					<td>Module 14: Business Communications and Report Writing</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 15: Accounting and Financial Management </td>
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					<td>Module 15: Accounting and Financial Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 16: Payroll Management and Career Opportunity </td>
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					<td><i></i></td>
					<td>Module 16: Payroll Management and Career Opportunity</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
				</tbody></table></div>

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Business Administration Course

<div> <div> <div>  </div> <div> <b>Quality Guarantee:</b> <p>Promising training excellence, satisfaction gurantee</p> </div> </div> <div> <div>  </div> <div> <p>Accredited by </p> <p>CPD UK &amp; Quality License Scheme</p> </div> </div> <div> <div>  </div> <div> <b>Tutor Support:</b> <p>Unlimited support via email, till you complete the course</p> </div> </div> <div> <div>  </div> <div> <b>Recognised Certification:</b> <p>Accepted by thousands of professional bodies </p> </div> </div> <div> <div>  </div> <div> <p>Start Anytime </p> <p>With 1 year access to the course materials</p> </div> </div> <div> <div>  </div> <div> <b>Online Learning:</b> <p>Learn from anywhere, whenever you want </p> </div> </div> </div> <div> <p>This course offers practical guidance on transitioning to a vegan diet, from meal planning to sourcing ingredients. In this course, you will learn the science behind plant-based nutrition and explore a variety of delicious recipes.</p> <h2><strong>This course at a glance </strong></h2> <ul> <li>Accredited by CPD UK</li> <li>Endorsed by Quality Licence Scheme</li> <li>Understand the communication process</li> <li>Know barriers to effective communication</li> <li>Understand the role of active listening</li> <li>Know the role of body language</li> <li>Learn how to write effective emails</li> <li>Understand various questioning techniques</li> <li>Know basic grammar for business writing</li> <li>Learn how to fix common word choice errors</li> <li>Understand the verb tenses and basic grammar for business writing</li> <li>Learn how to write emails to co-workers of managers</li> </ul> </div> <div> <h2>Why Communication Skills Course right for you?</h2> <p>This online communication skills course is best suited for those who are willing to upgrade their communication skills and become successful in life. You will be introduced to the benefits of communication and the process of heightening your communication skills.</p> <p>This online communication skills training course will provide you with a comprehensive understanding of the key principles of communication by introducing you to various tips and techniques for improving communication.</p> <p>By the end of this course, you will learn the skills required to communicate efficiently and will also develop the knowledge and skills needed to become a confident communicator.</p> <h2>Communication Skills Course Details</h2> <p> </p><div> <h3 id="small-panelsStayOpen-heading653bb7090fa41">  Accredited by  </h3> <div id="panelsStayOpen-collapse653bb7090fa41"> <div>   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.<p></p> <p> </p> <p> The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. </p></div> </div> </div> <div> <h3 id="small-panelsStayOpen-heading653bb7090fa4d">  Course Curriculum  </h3> <div id="panelsStayOpen-collapse653bb7090fa4d"> <div> <p></p> <h4>Winning With Communication</h4> <ul> <li>Introduction To Communication - Goals &amp; Benefits</li> <li>Key Principles of Communication</li> <li>We Are ALWAYS Communicating</li> <li>Fundamentals of Communication - Part 1</li> <li>Fundamentals of Communication - Part 2</li> <li>Great Communication Tips - Part 1</li> <li>Great Communication Tips - Part 2</li> <li>Self-Talk &amp; Powerful Language</li> <li>Miscommunication</li> <li>Still MORE Great Tips! Part 1</li> <li>Still MORE Great Tips! Part 2</li> <li>Still MORE Great Tips! Part 3</li> <li>Final Thoughts and Suggestions</li> </ul> <p> </p></div> </div> </div> <div> <h3 id="small-panelsStayOpen-heading653bb7090fa54">  Who should take this course?  </h3> <div id="panelsStayOpen-collapse653bb7090fa54"> <div> <p></p> <p>This comprehensive course is suitable for those who want to master business communication skills, verb tenses and process to fix common word choice errors. It is ideal for those who want to pursue their career in the field of business communication.</p> <p> </p></div> </div> </div> <div> <h3 id="small-panelsStayOpen-heading653bb7090fa5b">  Entry Requirements  </h3> <div id="panelsStayOpen-collapse653bb7090fa5b"> <div> <p></p> <ul> <li>There are no academic entry requirements for this communication skills course, and it is open to students of all academic backgrounds.</li> <li>However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection.</li> </ul> <p> </p></div> </div> </div> <div> <h3 id="small-panelsStayOpen-heading653bb7090fa60">  Assessment Method  </h3> <div id="panelsStayOpen-collapse653bb7090fa60"> <div> <p></p> <p>This communications skills course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%.</p> <p> </p></div> </div> </div> <div> <h3 id="small-panelsStayOpen-heading653bb7090fa66">  Certification  </h3> <div id="panelsStayOpen-collapse653bb7090fa66"> <div> <p></p> <h4>Endorsed Certificate from Quality Licence Scheme</h4> <p> After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p> <h4>Certificate of Achievement from Lead Academy</h4> <p> After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35. </p></div> </div> </div> <p></p> </div><h2><b>FAQs</b></h2> <div id="accordionPanelsStayOpenExample"> <div> <h3 id="panelsStayOpen-heading21">  Is CPD a recognised qualification in the UK?  </h3> <div id="panelsStayOpen-collapse21"> <div> <p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading23">  Are QLS courses recognised?  </h3> <div id="panelsStayOpen-collapse23"> <div> <p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading25">  When will I receive my certificate?  </h3> <div id="panelsStayOpen-collapse25"> <div> <p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading27">  Can I pay by invoice?  </h3> <div id="panelsStayOpen-collapse27"> <div> <p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading29">  Can I pay via instalment?  </h3> <div id="panelsStayOpen-collapse29"> <div> <p>Yes, you can pay via instalments at checkout. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading31">  How to take online classes from home?  </h3> <div id="panelsStayOpen-collapse31"> <div> <p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading33">  Does age matter in online learning?  </h3> <div id="panelsStayOpen-collapse33"> <div> <p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. </p> </div> </div> </div> <div> <h3 id="panelsStayOpen-heading35">  When I will get the login details for my course?  </h3> <div id="panelsStayOpen-collapse35"> <div> <p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org </p> </div> </div> </div> </div>

Lead Academy

Communication Skills

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			<p><span>Getting into any sort of business can be both exciting and hard work at the same time. You have to put in hours and hours of effort just to get to a point to actually be making some kind of profit. But what if after all that hard work you don't meet the revenues you wanted to. Well here's the solution to that, you simply need to get this Extended Diploma in Business Administration and Branding course.</span></p>
<p><span>This course will help anyone to start and develop their business into a thriving one. It will help you stand out from your competition by introducing you to the purple cow theory. You will be pushed towards trying to be different and learning to make your customers go 'wow' and return for more. You will learn to develop a personal style, use your creativity to grab your customers' attention and much more.</span></p>
<p><span>If you want to sharpen your business management and administration skills then this course could definitely help you, all you need to do now is get it.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Extended Diploma in Business Administration and Branding</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Business Administration and Branding into </span><b>27</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>13 hours, 25 minutes</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Extended Diploma in Business Administration and Branding</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Extended Diploma in Business Administration and Branding </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Extended Diploma in Business Administration and Branding</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td colspan="4">Module 1: Business Communication</td>
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					<td>Communication Basics</td>
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					<td>Know Thyself and The Message</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Learn To Use Terms of Business Communication That Invoke Emotions</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Pay Attention To Body Language</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Learn To Use Terms That Spark Interest</td>
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					<td>The Benefits Of Presenting Your Message In 1 Minute</td>
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					<td>Wrapping Up</td>
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					<td colspan="4">Module 2: Business Administration</td>
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					<td>Introduction</td>
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					<td>The Purple Cow</td>
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					<td>Try to be an Exceptionist</td>
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					<td>Make Yourself Well Recognised Before Your Customers</td>
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					<td>Wow Your Customers</td>
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					<td>Develop a Personal Style</td>
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					<td>Use Creative Imageries to Catch the Attention</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Be a Traditionalist, Not a Fad Chaser</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Bringing Out the Purple Cow in Your Business</td>
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					<td>Conclusion</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 3: Business Branding</td>
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					<td>What Is Branding</td>
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					<td>Research Your Topic Thoroughly</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Let People Know Who You Are: Distinguish Yourself</td>
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					<td><span><i></i> 01:00:00</span></td>
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					<td>Represent Yourself</td>
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					<td>Networking With Social Media</td>
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					<td>Use Videos</td>
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					<td>Offer Training Courses</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Provide Quality  Material And Customer Service</td>
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					<td><span><i></i> 00:30:00</span></td>
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					<td>Live And Breathe Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>How Not Branding Can Spell Disaster</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Mock Exam- Extended Diploma in Business Administration and Branding</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam- Extended Diploma in Business Administration and Branding</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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				</tbody></table>

iStudy UK

Online Course Marketing

Business Branding

Diploma for School Business Leaders (DSBM)

Diploma in Management Studies (DMS)

Business & Management

Diploma in Professional Studies (DPS)

Extended Diploma in Business Administration and Branding

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			<h4>Overview</h4>		</div>
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							<p><b>Do recent statistics directly correlate with excellent customer service and increased business profitability?</b><span> As the demand for outstanding customer service professionals grows, the skills learned in the </span><b>'Customer Service Diploma'</b><span> are becoming increasingly crucial across various industries. This comprehensive course is tailored to prepare you for the</span><b> dynamic and challenging</b><span> world of customer service, where the ability to handle customers effectively and communicate across multiple platforms can significantly enhance customer satisfaction and loyalty.</span></p><p><span>Mastering these skills through the 'Customer Service Diploma' can unlock diverse career opportunities and contribute positively to an organisation's operational success. </span></p><p><span>Additionally, the </span><b>knowledge</b><span> and </span><b>strategies</b><span> developed through the Customer Service Diploma course will equip you with the tools to navigate and resolve</span><b> complex customer interactions</b><span>, further establishing your role as a pivotal element in</span><b> fostering business</b><span> growth and customer retention.</span></p>						</div>
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							<p><span>The 'Customer Service Diploma' offers a detailed curriculum to equip learners with a deep understanding of modern customer service practices. Starting with the core principles of customer service, the course delves into the importance of focusing on the customer and using the telephone as a powerful business tool. </span><b>Learners will gain a comprehensive understanding of how to manage customer interactions positively </b><span>and professionally, enhancing overall customer satisfaction.</span></p><p><span>Subsequent modules address the nuances of handling complaints and enduring workplace stress and critical skills for maintaining composure and professionalism in challenging situations. </span><b>Communication skills are extensively covered</b><span>, with dedicated units on verbal, non-verbal, written, and electronic communication, ensuring learners are well-prepared to interact effectively in any business environment.</span></p><p><span>The Customer Service Diploma course concludes by exploring personal effectiveness techniques, including working with individual styles, identifying goals, and effective energy distribution. Learners will also develop a personal toolbox and action plan to apply their new skills effectively in the workplace. </span><b>This holistic approach ensures that graduates are ready to meet the demands</b><span> of any customer service role, armed with the knowledge and strategies needed for success.</span></p><h5><b>Learning Outcomes:</b></h5><ul><li><span>Understand the fundamentals of high-quality customer service.</span></li><li><span>Develop skills in both verbal and non-verbal communication.</span></li><li><span>Master effective complaint handling and stress endurance techniques.</span></li><li><span>Enhance capabilities in business and electronic communication.</span></li><li><span>Learn to set personal and professional goals effectively.</span></li><li><span>Create and execute a personal action plan for success in customer service roles.</span></li></ul><p><b>Ready to excel in customer service? Enrol in the 'Customer Service Diploma' today and start your journey to becoming a customer service expert.</b></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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										<span>Aspiring customer service professionals seeking foundational and advanced skills.</span>
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										<span>Existing customer service staff aiming to enhance their communication and management skills.</span>
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										<span>Individuals interested in entering customer-facing roles in any industry.</span>
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										<span>Team leaders and managers who oversee customer service operations.</span>
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										<span>Entrepreneurs who want to improve customer satisfaction in their businesses.</span>
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										<span>Is anyone looking to switch careers to customer service?</span>
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							<p><span>The Customer Service Diploma course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Customer Service Diploma, without any fuss.</span></p>						</div>
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							<p><span>Customer Service Diploma course will be beneficial for anyone looking to pursue a career as:</span></p>						</div>
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										<span>Customer Service Representative</span>
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										<span>Call Centre Supervisor</span>
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										<span>Help Desk Operator</span>
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										<span>Customer Care Coordinator</span>
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										<span>Client Services Analyst</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4"> Understanding Customer Service</td>
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					<td><i></i></td>
					<td>Understanding Customer Service</td>
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					<td><span><i></i> 00:17:00</span></td>
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					<td>Identifying Customer Expectations</td>
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					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Focusing on the Customer</td>
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					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
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					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Handling Complaints</td>
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					<td>Handling Complaints</td>
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					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Enduring Stress</td>
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					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Business Communication</td>
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					<td>Identifying Basic Communication Techniques</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Formal and Informal Communication</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
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					<td colspan="4">Verbal and Non-verbal Communication</td>
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					<td>Describing Verbal and Non-verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td>Understanding Body Language</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td>Making Effective Presentations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td>Fundamentals of Productive Meetings</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Written Communication</td>
				</tr>
								<tr>
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					<td>Written Communication</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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								<tr>
					<td colspan="4">Electronic Communication</td>
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					<td>Electronic Communication</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating with Graphics</td>
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					<td><i></i></td>
					<td>Creating Graphics for Business Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td><i></i></td>
					<td>Communicating Static Information</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Communicating Dynamic Information</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Effectively Working for Your Boss</td>
				</tr>
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					<td><i></i></td>
					<td>Representing Your Boss</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating Your Boss's Decisions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supporting Your Boss and Colleagues</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building a Partnership with Your Boss</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Identifying Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Goals </td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Effective Energy Distribution</td>
				</tr>
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					<td><i></i></td>
					<td>Energy Distribution </td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Logs</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Working with Your Personal Style</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal World View</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strengths </td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Building Your Toolbox</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Building Your Toolbox </td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Establishing Your Action Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Your Action Plan </td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Customer Service Diploma Course

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			<h4>Overview</h4>		</div>
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							<p>In today's digital age, effective communication through impeccable English grammar is more essential than ever. The 'Diploma in English Grammar' is a comprehensive theoretical course designed to empower learners with a deep understanding of the English language's foundational elements. This course delves into the intricacies of English grammar, providing invaluable insights into parts of speech, sentence structure, verb tenses, and more. Whether you are a student looking to improve your academic writing, a professional seeking to enhance your business communication, or someone simply interested in mastering the art of English grammar, this course offers a solid foundation that is indispensable in today's world.</p><h5><strong>Learning Outcomes:</strong></h5><ul><li>Gain a thorough understanding of the different parts of speech and their roles in sentence construction.</li><li>Master the art of crafting well-structured sentences and effectively using coordination and subordination.</li><li>Comprehend the nuances of the passive voice and learn its appropriate application.</li><li>Identify and rectify sentence fragments, run-on sentences, and comma-splice errors.</li><li>Navigate the complexities of verb usage, including tenses, subject-verb agreement, and progressive forms.</li><li>Develop proficiency in using nouns, pronouns, adjectives, adverbs, prepositions, and punctuation to enhance written communication.</li></ul>						</div>
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			<h4>Description</h4>		</div>
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							<p>The 'Diploma in English Grammar' offers a comprehensive exploration of English grammar fundamentals. Divided into modules, the course covers topics ranging from the basics of parts of speech to the finer points of punctuation. Participants will delve into sentence construction, verb usage, noun and pronoun usage, and the correct application of adjectives, adverbs, and prepositions. Through theoretical instruction and illustrative texts, learners will develop the knowledge and skills needed to enhance their written communication and grammar prowess.</p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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					<ul>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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											<span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Quality Licence Scheme Endorsed Certificate of Achievement</h4>		</div>
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							<p><span>Upon successful completion of the course, you will be eligible to order a </span><span>QLS Endorsed HardCopy Certificate</span><span> titled '<strong>Diploma in English Grammar at QLS Level 5</strong></span><span>', providing tangible proof of your newly acquired skills. These certificates are not just tokens; they can be a valuable addition to your CV, enhancing your employability and opening doors to a myriad of career opportunities in this field.</span></p><div> </div><ul><li><span><b>£109 GBP</b></span> for addresses within the UK. Please note that delivery within the UK is free of charge.</li></ul><div> </div><div><strong>Please Note: </strong>NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses.</div>						</div>
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							<h5><span><b>Endorsement</b></span></h5><p>The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Students aiming to improve their academic writing and excel in their coursework.</span>
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										<span>Professionals seeking to enhance their business communication and written correspondence.</span>
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										<span>Individuals with a passion for language and a desire to master English grammar.</span>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Diploma in English Grammar course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Diploma in English Grammar, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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										<span>Content Writer</span>
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										<span>Copywriter</span>
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										<span>Editor</span>
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										<span>Proofreader</span>
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										<span>English Language Teacher</span>
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										<span>Communications Specialist</span>
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										<span>Language Consultant</span>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Introduction </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Welcome</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Good Writing Is Essential</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Parts of Speech</td>
				</tr>
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					<td><i></i></td>
					<td>Parts of Speech</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Parts of Speech - The Names For the Different Groups of Words</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">The Sentence</td>
				</tr>
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					<td><i></i></td>
					<td>The Sentence</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: The Sentence</td>
					<td> </td>
					<td><span><i></i> 01:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Direct and Indirect Objects</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coordination &amp; Subordination</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Coordination and Subordination</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Passive Voice</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Sentence Fragments &amp; Run-ons</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Sentence Fragments - Don't Leave Pieces of Your Sentence Lying Around</td>
					<td> </td>
					<td><span><i></i> 00:55:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Run-on and the Comma-splice Sentences</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Run-on Sentences &amp; Comma Splices</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Verbs - Make Me Tense</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Verbs</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Verbs Tell Time</td>
					<td> </td>
					<td><span><i></i> 02:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Past/Present Confusion</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Subject Verb Agreement</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Subject-verb Agreement: they 'Go Together'</td>
					<td> </td>
					<td><span><i></i> 01:55:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Progressive</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Nouns </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nouns</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Nouns - Naming All the Things That Make Up Our World</td>
					<td> </td>
					<td><span><i></i> 01:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Pronouns </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pronouns</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>When Pronouns Go Bad (Pronoun Errors)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Who, Whom and Whatever Else</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Pronouns</td>
					<td> </td>
					<td><span><i></i> 02:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Adjectives and Adverbs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Adjectives: they Change Nouns</td>
					<td> </td>
					<td><span><i></i> 00:39:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Adverbs: they 'add' To Verbs</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Adjectives and Adverbs</td>
					<td> </td>
					<td><span><i></i> 01:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Prepositions</td>
				</tr>
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					<td><i></i></td>
					<td>Prepositions</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Text: Prepositions</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Punctuation</td>
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					<td><i></i></td>
					<td>Punctuation</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Comma Rules</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Text: Comma and Other Punctuation</td>
					<td> </td>
					<td><span><i></i> 02:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Diploma in English Grammar</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your QLS Certificate</td>
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					<td><i></i></td>
					<td>Order Your QLS Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Diploma in English Grammar Course

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			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Do you ever need help with spelling mistakes or need help with confusing grammar rules? Do you feel frustrated by unclear punctuation or awkward sentences? This comprehensive English: Spelling, Punctuation, and Grammar course is key to confidently unlocking flawless communication and writing.</span></p><p><span>Imagine a world where you express yourself clearly and effectively, leaving a lasting impression with your impeccable writing skills. This course equips you with the knowledge and tools to master the fundamentals of English grammar, sentence structure, punctuation, and spelling. You'll learn to identify and correct common mistakes, develop a strong understanding of different sentence types, and master the art of clear and concise communication</span><span>.</span></p><p><span>Join our 'English: Spelling, Punctuation, and Grammar' course and stay ahead in a world where effective communication is more critical than ever. With the rise of global connectivity and digital communication, expressing ideas clearly and correctly in English has become a highly valued skill in various fields, from business to academia. Enrol now and gain the confidence to navigate the linguistic demands of the modern world easily.</span></p>						</div>
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			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The 'English: Spelling, Punctuation, and Grammar' course is an essential resource for anyone looking to refine their command of the English language. This course thoroughly explores English grammar fundamentals, sentence structure, and effective question formation. It is designed to enhance your understanding of constructing clear and impactful sentences, making it ideal for personal and professional development.</span></p><p><span>Additionally, the course delves into the intricacies of punctuation and capitalisation, key elements that significantly impact the clarity of written communication. It also offers practical guidance on spelling, including strategies to overcome common challenges and improve accuracy. The course concludes with insights into frequent errors and ways to enhance your language skills, ensuring that learners emerge with a stronger, more polished ability to communicate in English.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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					<ul>
							<li>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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										<span>Online test with immediate results.</span>
									</li>
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										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Students: For academic writing enhancement.</span>
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										<span>Professionals: To improve business communication.</span>
									</li>
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										<span>Non-native Speakers: For English language proficiency.</span>
									</li>
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										<span>Writers and Editors: Perfecting writing skills.</span>
									</li>
								<li>
											<span>
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										<span>Job Seekers: For professional resume writing.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Language Enthusiasts: General language skill improvement.</span>
									</li>
						</ul>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
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				<div>
				<div>
							<p><span>The Functional skills English course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Functional skills English, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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					<ul>
							<li>
											<span>
													</span>
										<span>Copywriter</span>
									</li>
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													</span>
										<span>Communications Coordinator</span>
									</li>
								<li>
											<span>
													</span>
										<span>Academic Tutor</span>
									</li>
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											<span>
													</span>
										<span>Language Instructor</span>
									</li>
								<li>
											<span>
													</span>
										<span>PR Executive</span>
									</li>
						</ul>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Introduction to the Course </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to the Course</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Basics of Grammar </td>
				</tr>
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					<td><i></i></td>
					<td>The Basics of Grammar</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Module 03: The Basics of Sentence </td>
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					<td><i></i></td>
					<td>The Basics of Sentence</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 04: Structure of Sentence </td>
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					<td><i></i></td>
					<td>Structure of Sentence</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Module 05: Question </td>
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					<td><i></i></td>
					<td>Question</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
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					<td colspan="4">Module 06: Punctuation &amp; Capitalisation </td>
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					<td><i></i></td>
					<td>Punctuation &amp; Capitalisation</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
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					<td colspan="4">Module 07: Spelling </td>
				</tr>
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					<td><i></i></td>
					<td>Spelling</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td colspan="4">Module 08: Common Mistakes &amp; Ways to Improve </td>
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					<td><i></i></td>
					<td>Common Mistakes &amp; Ways to Improve</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Mock Exam - Functional skills English</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Final Exam - Functional skills English</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Order Your Certificate</td>
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					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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				</tbody></table></div>

			</div>

Functional skills English Course

Business Administration

Certificate of Business Continuity Programme (CBCI)

Business Admin

Extended Diploma in Business Administration

<div>
	<blockquote><p>Are basic leadership and critical thinking abilities your strong point? Do you like being able to create products and sell it? Do you know how to set goals clearly? Do you like managing your own business? If so, then this diploma course is for you.</p></blockquote>
<h3><strong>Description:</strong></h3>
<p><span>Beginning your own business is an accomplishment in itself that you ought to be amped up for however it is just the beginning stage. The next thing you should know is to figure out how to make it become unique that will be recognized. In this course, you will be able to use the information about your business and what you can do to make it astounding. </span></p>
<p><span>In this course, you will learn appropriate hints and thoughts for making your business emerge in the market. This will thus give you an edge over your competitions. Moreover, this course will set you up for a profession in a business administration condition where you will have the capacity to perform business-related exercises and in addition administration obligations viable. You will cover various scopes like Business Communication, Financial Accounting, Principles of Marketing, Human Resources and Project Management.</span></p>
<h3><b>Who is the course </b><b>for</b><b>?</b></h3>
<ul>
<li><span>For employees, businessmen and entrepreneurs who are interested in upgrading their business administration skills.</span></li>
<li><span>Or anyone who is interested in leading and managing their own business.</span></li>
</ul>
<h3><strong>Entry Requirement:</strong></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>This Diploma in Business Administration and Branding Course will be useful and would be beneficial for the management occupations especially the following careers:</span></p>
<ul>
<li><span>Administrative Services Manager</span></li>
<li><span>Advertising, Promotions and Marketing Managers</span></li>
<li><span>Agricultural Managers</span></li>
<li><span>Architectural and Engineering Managers</span></li>
<li><span>Compensation and Benefits Managers</span></li>
<li><span>Computer and Information Systems Manager</span></li>
<li><span>Construction Managers</span></li>
<li><span>Financial Managers</span></li>
<li><span>Food Services Managers</span></li>
<li><span>Human Resources Managers</span></li>
<li><span>Industrial Production Managers</span></li>
<li><span>Management Directors</span></li>
<li><span>Medical and Health Managers</span></li>
<li><span>Natural Sciences Managers</span></li>
<li><span>And other Top Executives.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Business Administration</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Business Administration?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business and Organisations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Organization Perspectives</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Decision Making</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Approaches to Leadership</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Basics</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Know Thyself and The Message</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms of Business Communication That Invoke Emotions</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Pay Attention To Body Language</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learn To Use Terms That Spark Interest</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Benefits Of Presenting Your Message In 1 Minute</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Branding Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Purple Cow</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Try to be an Exceptionist</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Make Yourself Well Recognised Before Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wow Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Develop a Personal Style</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Creative Imageries to Catch the Attention</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be a Traditionalist, Not a Fad Chaser</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bringing Out the Purple Cow in Your Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Brand Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Branding</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Are You All About?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Mission</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Vision of the Future</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Positioning Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Your Style</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Brand Name and Slogan</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Visual Identity</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Living Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Connecting with Customers</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Launching Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Taking Your Brand's Pulse</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performing a SWOT Analysis</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Measuring Brand Health with a Balanced Scorecard</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Middleton's Brand Matrix</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interpreting Evaluation Results</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keeping the Brand Alive</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Going Beyond the Brand</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Branding</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Branding</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Research Your Topic Thoroughly</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let People Know Who You Are: Distinguish Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Represent Yourself</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking With Social Media</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Videos</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Offer Training Courses</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Provide Quality  Material And Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Live And Breathe Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Not Branding Can Spell Disaster</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Personal Branding</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module One - Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Two - Defining Yourself (I)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Three - Defining Yourself (II)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Four - Controlling and Developing Your Image</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Five - Personal and Professional Influences</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Six - Sharpening Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Seven - Appearance Matters</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eight - Social Media (I)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Nine - Social Media (II)</td>
					<td> </td>
					<td><span><i></i> 02:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Ten - Brand Management During a Crisis</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Eleven - Branding Personality Traits</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module Twelve - Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Advanced Diploma in Business Administration and Branding</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Advanced Diploma in Business Administration and Branding</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Business Leadership

Advanced Diploma in Business Administration and Branding

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills.</span></p>
<p><span>The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections.</span></p>
<p><span>Firstly, in the </span><b>Customer Service Skills</b><span> part, you will be introduced to the fundamentals of customer service including the telephone etiquette.</span></p>
<p><span>Then, you will learn about the communication procedures in the </span><b>Communication Essential</b><span> sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc.</span></p>
<p><span>Next section is </span><b>Time Management-</b><span> one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly.</span></p>
<p><span>After that, you will be introduced to the </span><b>Microsoft Office Word</b><span> and </span><b>Microsoft Office Excel.</b><span> These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications.</span></p>
<p><span>Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them.</span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Customer Service Training - Complete Video Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Customer Service Training - Complete Video Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Understanding Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Business Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Basic Communication Techniques</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Formal and Informal Communication</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Verbal and Non-verbal Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Describing Verbal and Non-verbal Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Body Language</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Making Effective Presentations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Productive Meetings</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Written Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Written Communication</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Electronic Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Electronic Communication</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Communicating with Graphics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating Graphics for Business Communication</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating Static Information</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating Dynamic Information</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Effectively Working for Your Boss</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Representing Your Boss</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating Your Boss's Decisions</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supporting Your Boss and Colleagues</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building a Partnership with Your Boss</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Identifying Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Goals </td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Effective Energy Distribution</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Energy Distribution </td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Time Logs</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Working with Your Personal Style</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal World View</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strengths </td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Building Your Toolbox</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Building Your Toolbox </td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Establishing Your Action Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Your Action Plan </td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Getting Started with Word</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate in Microsoft Word</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Create and Save Word Documents</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Your Workspace</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Edit Documents</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preview and Print Documents</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customize the Word Environment</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Formatting Text and Paragraphs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Character Formatting</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Control Paragraph Layout</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Align Text Using Tabs</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Display Text in Bulleted or Numbered Lists</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Borders and Shading</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Working More Efficiently</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Make Repetitive Edits</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Repetitive Formatting</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Styles to Streamline Repetitive Formatting Tasks</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Managing Lists</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sort a List</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Format a List</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Adding Tables</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Insert a Table</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Modify a Table</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Format a Table</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Convert Text to a Table</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Inserting Graphic Objects</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Insert Symbols and Special Characters</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Add Images to a Document</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Controlling Page Appearance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply a Page Border and Color</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Add Headers and Footers</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Control Page Layout</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Add a Watermark</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Preparing to Publish a Document</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Check Spelling Grammar and Readability</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Research Tools</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Check Accessibility</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Save a Document to Other Formats</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4"> Getting Started with Microsoft Office Excel 2016</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Navigate the Excel User Interface</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Excel Commands</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Create and Save a Basic Workbook</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enter Cell Data</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Excel Help</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Performing Calculations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Create Worksheet Formulas</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Insert Functions</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Reuse Formulas and Functions</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Modifying a Worksheet</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Insert, Delete, and Adjust Cells, Columns, and Rows</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Search for and Replace Data</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Proofing and Research Tools</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Formatting a Worksheet</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Text Formats</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Number Format</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Align Cell Contents</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Styles and Themes</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Apply Basic Conditional Formatting</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Create and Use Templates</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Printing Workbooks</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Preview and Print a Workbook</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Set Up the Page Layout</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Configure Headers and Footers</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Managing Workbooks</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Worksheets</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Workbook and Worksheet Views</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Manage Workbook Properties</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Online Course Creation

Customer Service

Professional Skills

Business Communication Skills

Professional Skills Course (PSC)

Customer Service Training - Complete Video Course

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the basics of Instagram marketing and how it can be used to promote products and grow a business community</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Create visually appealing content and videos using Instagram filters and various features like Boomerang, Hyper-Lapse, Reels and IGTV</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Use Instagram stories to promote their business and engage with their audience in real time</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Effectively use hashtags to increase reach and grow your community</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Create a content management plan, set goals and schedule posts to improve your marketing strategy</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Launch an Instagram advertising campaign and optimize your advertising strategy</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Use various Instagram hacks and techniques to boost your business rapidly</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Today, Instagram is one of the most popular marketing platforms, and social media plays a key role in business success. With the Instagram Marketing course, you&rsquo;ll learn how to market your products and grow your business community using Instagram.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course is divided into twelve modules, each covering a different aspect of Instagram marketing. In the first module, you&rsquo;ll learn about the basics of Instagram marketing and how businesses operate online.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course then moves on to optimising the Instagram profile, creating visually appealing content, and writing engaging captions. You will also learn how to use Instagram stories and hashtags effectively to increase your reach and grow your community.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course also covers topics such as setting up an Instagram shop, managing content, launching an advertising campaign, and tracking the performance of your business using Instagram analytics.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course concludes by introducing various Instagram hacks and techniques that learners can use to boost their business rapidly.</p><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">The course will teach learners how to effectively use Instagram to market your products and grow your business community.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 Getting Started with Instagram</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 Profile Optimisation</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Setting Up an Aesthetic Feed</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Captions for Actions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Instagram Stories</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 6 Instagram Lives</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 7 Using Hashtags</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 8 Instagram Shop</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 9 Content Management</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 10 Instagram Advertising</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 11 Instagram Analytics</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 12 Instagram Hacks</strong></li></ul>

LearnDrive UK

Marketing

Digital Marketing

Instagram Marketing

Instagram Marketing course will show you how to use Instagram to market your products and build your business community so that you can grow your business.




















<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is intended for people who use PowerPoint for their business communication needs.</p>Overview<p>To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders.</p><p>This course is intended for those who wish to take advantage of the application for high quality business presentations and reports.</p></div><div id="course-pills-2"><h4>Presentations</h4><ul><li>Create Attractive Presentations from Existing PowerPoint Templates</li><li>Creating Presentations Quickly using Outline to build a Structure</li><li>Incorporating and reusing slides from other presentations into your own</li></ul><h4>Templates and Customization</h4><ul><li>Using Slide Layouts</li><li>Using the Slide Master</li><li>Creating Custom Slide Layout</li></ul><h4>Working with Charts and Tables</h4><ul><li>Create and Modify Tables</li><li>Create Charts and Graphs</li><li>Copying Charts into PowerPoint</li><li>Link Vs Embed</li></ul><h4>Add Visual Elements to a Presentation</h4><ul><li>Create and Modify Shapes </li><li>Add Images </li><li>Create SmartArt to Make Easily Modifiable graphics </li><li>Use SmartArt to Give Dull Text a More Visual Appeal</li></ul><h4>Working with Media and Animation</h4><ul><li>Add Audio to A Presentation</li><li>Add Video to A Presentation</li><li>Add and Customize Animations</li><li>Add and Customize Transitions</li></ul><h4>Preparing to Present</h4><ul><li>Add Notes to A Presentation</li><li>Presenter View And Slide Show Controls</li><li>Create A Custom Slide Show </li><li>Saving and Sharing the Presentation </li><li>Printing Options and Handouts</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Microsoft PowerPoint for the Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Microsoft PowerPoint for the Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Executive Presentation

Office Skills & Productivity

Microsoft Power Platform

Microsoft Powerpoint

Presentation Skills

Microsoft PowerPoint for the Business User

<p><strong>Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>This online <strong>GDPR Certificate</strong> is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation.</p><p>This <strong>GDPR Certificate </strong>will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers.</p><p>Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate.</p><p>Along with this <strong>GDPR Certificate Level 5</strong>, you will get <strong> 10</strong> additional Career development courses, an <strong>original hardcopy certificate</strong>, a <strong>transcript</strong> and a s<strong>tudent ID card</strong> which will allow you to get discounts on things like <strong>music</strong>, <strong>food</strong>, <strong>travel</strong> and <strong> clothes</strong> etc.</p><p><strong>What other courses are included with this bundle?</strong></p><ol><li>Level 2 Microsoft Office Essentials</li><li>Microsoft Teams</li><li>Leadership &amp; Management Diploma</li><li>Working from Home Essentials</li><li>Mental Health and Working from Home</li><li>Online Meeting Management</li><li>Effective Communication Skills</li><li>Time Management</li><li>Report Writing</li><li>Emotional Intelligence and Human Behaviour</li></ol><p>Gain in-demand data protection skills with the <strong>GDPR Data Protection Level 5 </strong>course.</p><p>The General Data Protection Regulation (GDPR), intending to improve data protection for people across the EU, was implemented on 25 May 2018. This <strong>GDPR Data Protection Level 5 </strong>course will give you a good understanding of the GDPR and how it affects you. It will teach you privacy-protecting methods, data subject rights, obligations of data controllers and processors, and other fundamental skills.</p><p>Gain in-demand Data Protection Officer skills by enrolling in the <strong>GDPR Data Protection Level 5 </strong>course today.</p><p>Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd.</p><p>Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes.</p><p><strong>Benefits you'll get choosing:</strong></p><ul><li>One payment, but lifetime access to 11 CPD courses</li><li>Certificates, student ID for the title course included in a one-time fee</li><li>Full tutor support available from Monday to Friday</li><li>Free up your time - don't waste time and money travelling for classes</li><li>Accessible, informative modules taught by expert instructors</li><li>Learn at your ease - anytime, from anywhere</li><li>Study the course from your computer, tablet or mobile device</li><li>CPD accredited course - improve the chance of gaining professional skills</li><li>Gain valuable knowledge without leaving your home</li></ul><p><strong>Curriculum</strong></p><p><strong>***GDPR Data Protection Level 5***</strong></p><ul><li>Module 01: Basics Of GDPR</li><li>Module 02: Principles of GDPR</li><li>Module 03: Legal Foundation for Processing</li><li>Module 04: Rights of Individuals</li><li>Module 05: Accountability and Governance</li><li>Module 06: Data Protection Officer</li><li>Module 07: Security Of Data</li><li>Module 08: Personal Data Breaches</li><li>Module 09: International Data Transfers After the Brexit</li><li>Module 10: Exemptions - Part One</li><li>Module 11: Exemptions - Part Two</li><li>Module 12: National Security and Defence</li><li>Module 13: Understanding Data Protection Act 2018</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li></ul><ul><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a<strong> Flat 50% discount </strong>on hard copy certificates, and you can get each for just <strong>£10</strong>!</p><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        45 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>There is no experience or previous qualifications required for enrolment on this <strong>GDPR Data Protection Level 5</strong>. It is available to all students, of all academic backgrounds.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Our <strong>GDPR Data Protection Level 5 </strong>is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</p><p>There is no time limit for completing this course, it can be studied in your own time at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

GDPR Certificate - CPD Accredited

London

<h2>Writing Clear Business Communication: In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

IIL Europe Ltd

Writing Clear Business Communication: In-House Training

<div>
	<h3><strong>Description</strong></h3>
<p><span>Emails are a quick and effective way to send information and data anywhere in the world. Much like any other text-based form of communication, they're also incredibly easy to misinterpret and take out of context. A clear and transparent communication pattern is essential for optimum performance in any organization.</span></p>
<p><span>This Marketing Email Etiquette Training is designed to teachthe proper use of business language and accurately addressing your stakeholders. Emails are just like your business card as it introduces you as a member of the global business community. This course will help you learn ways in which you can send across your message for effective and powerful communication while saving precious time generally lost in translation and understanding. Through the course you'll know how to manage situations where an email reaches the wrong person, you'll learn the circumstances when sending an email is necessary and/or appropriate, and much more!</span></p>
<h3><b>Assessment:</b></h3>
<p>This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work.</p>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Who is this Course for?</b></h3>
<p><strong>Marketing Email Etiquette Training</strong> is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic background.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Marketing Email Etiquette Training</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module: 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promo</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>100 Clicks a Day</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>100 Clicks A Day (Email's The Cornerstone)</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Attractive Character Overview</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Attractive Character II</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Email Sequence Explanation</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module: 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Soap Opera Sequence</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Seinfeld Email Sequence</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Autoresponder &amp; Email Examples</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Squeezing Extra Money from Emails</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expert Positioning</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is a Squeeze</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Squeeze Page Secrets</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Email Etiquette

Video Marketing

Email Marketing

Email Writing

Salesforce Certified Marketing Cloud Email Specialist

Marketing Email Etiquette Training

<div>
	<h3><strong>Description</strong></h3>
<p>This online <b>GDPR Data Protection Training Course</b> is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation.</p>
<p>This course will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers.</p>
<p>Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate.</p>
<div>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li>This course is available to all learners, of all academic backgrounds.</li>
<li>Learners should be aged 16 or over to undertake the qualification.</li>
<li>Good understanding of English language, numeracy and ICT are required to attend this course.</li>
</ul>
<h3><b>Assessment:  </b></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<p>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</p>
<h3><b>Why choose us?</b></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognized accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><strong>Career Path</strong></h3>
<p>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</p>
</div>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Module 01</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Writing a Data Privacy Plan</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Privacy Awareness</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Mapping</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Request Procedure</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Internal Data Procedures</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Security Policy</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Personal Data Protection Policy</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Client Privacy Policy</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Breach Procedure</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Other Necessary Pieces</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - GDPR Data Protection Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - GDPR Data Protection Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

Data Protection

GDPR

Data Protection Officer

Data Protection Officer (DPO)

Trainers Course

Certified in Data Protection (CDP)

GDPR Data Protection Training Course

<h2>Writing Clear Business Communication: Virtual In-House Training</h2>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread.</p>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What you Will Learn</h3> 
 <p>At the end of this program, you will be able to:</p> 
 <ul> 
 <li>Write effective e-mails, letters, memos, and reports</li> 
 <li>Clearly articulate the message</li> 
 <li>Achieve desired results from correspondence</li> 
 <li>Organize content for maximum impact</li> 
 <li>Format for enhanced understanding</li> 
 <li>Choose the appropriate communication medium for each document</li> 
 <li>Revise documents to increase clarity and impact</li> 
 </ul><section>
                    <h3>Foundations Concepts</h3> <ul>  <li>Business writing as a form of professional communication</li>  <li>How business writing compares to other forms of writing</li>  <li>Characteristics of good business writing</li>  <li>Challenges with business writing</li>  </ul>  <h3>The Project Environment</h3> <ul>  <li>Business writing in the project environment</li>  <li>The concept of art, science, and optics of business writing</li>  </ul>  <h3>Art</h3> <ul>  <li>Economy</li>  <li>Precision</li>  <li>Action</li>  <li>Music</li>  <li>Personality</li>  </ul>  <h3>Science</h3> <ul>  <li>Purpose, simple, compound, and complex sentence structures</li>  <li>Techniques to engage the reader</li>  <li>Point of view: tone, attitude, and humor</li>  <li>Organization: opening, body, and closing</li>  <li>Support and coherence</li>  </ul>  <h3>Optics</h3> <ul>  <li>Visual optics</li>  <li>Sound optics</li>  <li>Feel optics</li>  <li>Effective optics</li>  <li>Efficient optics</li>  </ul>  <h3>Email</h3> <ul>  <li>Formal vs. informal emails</li>  <li>Suggestions for improving email communication</li>  <li>Instant and text messaging</li>  </ul>  <h3>Reports</h3> <ul>  <li>Common types of reports created</li>  <li>Formatting of reports</li>  <li>Guidelines for meeting minutes</li>  </ul>  <h3>Contracts</h3> <ul>  <li>Types of contracts</li>  <li>Common agreements</li>  <li>Procurement documents</li>  </ul>  <h3>Templates, Forms, and Checklists</h3> <ul>  <li>Templates</li>  <li>Forms</li>  <li>Checklists</li>  <li>Other Formatting</li>  </ul>  <h3>Good Documentation Practices</h3> <ul>  <li>Good documentation practices</li>  <li>Data integrity in business communication</li>  </ul>


                </section>

Writing Clear Business Communication: Virtual In-House Training

<h2>Writing Clear Business Communication (Virtual)</h2>
 <p>Effective writing seldom, if ever, 'magically materializes' on the spot. In reality, it is most often the product of planning, writing, and rewriting. This is why writing is called a process; it must go through a series of steps before it is clear and complete.</p>
 <p>This program is about learning about the writing process and covers the full spectrum of documents used when corresponding in the workplace. The ability to write effectively comes naturally to some people, but for the vast majority, it is a task often approached with a mixture of trepidation and dread. However, the ability to communicate in the written word, for whatever purpose, is an important part of our working and personal lives and can have a direct impact on our ability to persuade, gain commitment or agreement and enhance understanding. Good writing sounds like talking on paper, which is why this program is focused on getting the message across and achieving the desired results using the 'keep it simple and direct' approach.</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Plan and prioritize each day's activities in a more efficient, productive manner</li>
 <li>Establish strategies to execute priorities and overcome procrastination</li>
 <li>Understand how to make trade-offs when faced with fire drills</li>
 <li>How to set and communicate boundary conditions</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course orientation</li> <li>Participants' expectations</li> </ul> <h3>Foundation Concepts</h3> <ul> <li>Exercise: A day in your life</li> <li>Resources to implement change</li> <li>o Mind-set</li> <li>o Tool-set</li> <li>o Skill-set</li> <li>What is your time really worth?</li> <li>The dynamics of procrastination</li> <li>The myth of multi-tasking</li> <li>Brain Rules - how to optimize your efficiency</li> </ul> <h3>Organization and Prioritization</h3> <ul> <li>Time management best practices</li> <li>Goal setting</li> <li>Exercise: Identifying your priorities</li> <li>The importance of organization</li> <li>Time management framework</li> <li>Prioritizing time</li> </ul> <h3>Time Management Techniques</h3> <ul> <li>Tips for managing time</li> <li>Nine ways to overcome procrastination</li> <li>The STING technique</li> <li>Managing your time</li> <li>o Handling unplanned urgencies</li> <li>o Dealing with information overload</li> <li>Delegation and managing others' time</li> <li>Creating your personal action plan</li> </ul>


                </section>

Writing Clear Business Communication (Virtual)

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Every organization has to be prepared for any emergencies that arise during the business. It is imperative to make backup plans for such situations and handle any discrepancy swiftly. This Level 2 Certificate in Crisis Management at Workplace will help you to learn a lot.</span></p>
<p><span>In this course, you will be able to learn about crisis management, training leaders and staff, conducting the crisis audit, developing a response process, consulting with the experts, working through the issues, establishing an emergency operations center, etc. This will help you to ensure that your organization is ready to manage any kind of crisis. </span></p>
<h3><b>Learning Outcomes:</b></h3>
<ul>
<li><span>Assign  people to a proper crisis team role</span></li>
<li><span>Operate a crisis audit</span></li>
<li><span>Settle the routes for business community</span></li>
<li><span>Fix how to manage events</span></li>
<li><span>Assist your team overcome a crisis</span></li>
<li><span>Learn to implement the process</span></li>
</ul>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Level 2 Certificate in Crisis Management at Workplace </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Level 2 Certificate in Crisis Management at Workplace</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Modules</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Course Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Crisis Management?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Training Leaders and Staff</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conducting the Crisis Audit</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performing a Risk Level Analysis</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Response Process</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consulting with the Experts</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Incident Management Techniques</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Working through the Issues</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing an Emergency Operations Center</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Business Continuity and Recovery</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Walliallia</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recovering and Moving On</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Level 2 Certificate in Crisis Management at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Level 2 Certificate in Crisis Management at Workplace</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

First Aid At Work

Assessment Practising Certificate (APC)

Certificate in Emergency Response Ambulance Driving (CERAD)

FA Level 1

Institute of Leadership & Management (ILM)

Level 2 Certificate in Crisis Management at Workplace

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<blockquote>
<h4><span>Do you want to boost your business with appropriate business etiquette? Do you need to increase your business etiquette skill? The course will teach you the techniques and methods of developing proper business etiquette.</span></h4>
</blockquote>
<p><span>The term business etiquette has recognised as one of the essential elements in the corporate world. Business Etiquette refers to the formal style of communication, behaviour and body language by which a person should communicate in the business community. It not only creates a good office environment but also grabs the attention of potential clients. The course introduces you to the necessary knowledge, information and features of Business Etiquette. The course will teach you how to greet with the colleagues and seniors, how to handle telephone, what the proper table manners are, front desk etiquettes, etc. By focusing the strategies of successful people, the course helps you to gain complete mastery over business etiquette.</span></p>
<h3>Course Highlights</h3>
<p><strong>Business Etiquette Certified Diploma</strong> is an award winning and the best selling <strong></strong> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Business Etiquette Certified Diploma</strong> into <strong>15</strong> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <strong>22 hours, 10 minutes</strong> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3>Why You Should Choose Business Etiquette Certified Diploma</h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3>Who is this Course for?</h3>
<p><strong>Business Etiquette Certified Diploma </strong>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3>Requirements</h3>
<p>Our<strong> Business Etiquette Certified Diploma</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3>Career Path</h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our</p>
<p>Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td><i></i></td>
					<td>BUSINESS ETIQUETTE UK &amp; CHINA</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE AMERICAN BUSINESSMAN</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PUTTING COURTESY INTO BUSINESS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TABLE MANNERS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TELEPHONES AND FRONT DOORS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TRAVELING AND SELLING</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>THE BUSINESS OF WRITING</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>DIFFERENCE BETWEEN MORALS AND MANNERS</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>'BIG BUSINESS'</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>DEPARTMENT STORE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A WHILE WITH A TRAVELING MAN</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>TABLES FOR TWO OR MORE</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>LADIES FIRST?</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-Business Etiquette Certified Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-Business Etiquette Certified Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table>

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