Name: Roles and Responsibilities in Education and Training Course
Price: 12 GBP
Availability: InStock

<p><strong>Pet Nutrition Training Course</strong></p><p>Do you find it difficult to feed your pet? Or are you unsure about which food to feed your pet? Our <strong>Pet Nutrition</strong> covers everything you need to know about pet nutrition. This course can help you in ensuring that you feed your pet the best food that meets their specific needs and requirements. The course will provide you a thorough understanding of the dietary needs of animals, food types, diet types, and pet food levels. This course includes the importance of pet nutrition, how to choose pet foods, digestion systems, and much more.</p><p>By the end of this course, you will have a solid understanding in pet nutrition and understand the key pet nutrition concepts. The primary goal of this <strong>Pet Nutrition</strong> is to equip you with the essential knowledge to provide consultation on pet cat and dog or pet nutrition.</p><p><strong>Learning Outcomes</strong></p><p>After completing this course, learner will be able to:</p><ul><li>Understand the basic concepts of food types, types of diet and pet food labels</li><li>Gain a thorough understanding of balanced nutrition</li><li>Understand the importance of pet nutrition</li><li>Gain in-depth knowledge of pet digestive systems</li><li>Understand healthy pet weight</li><li>Understand the pet feeding guide</li><li>Know how to use essential oils for dogs and other pets</li></ul><p><strong>Why Choose Pet Nutrition Diploma Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>***Others Benefits of this Course</strong></p><ul><li><strong>Free One</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Unlimited </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the course ]</strong></p> <p><strong>Pet Nutrition Training Course</strong></p><p><strong>Detailed Course Curriculum of Pet Nutrition Training Course</strong></p><ul><li>Module 01: Introduction to Food Types, Types of Diet and Pet Food Labels</li><li>Module 02: Introduction to Balanced Nutrition</li><li>Module 03: Importance of Pet Nutrition</li><li>Module 04: Pet Digestive Systems</li><li>Module 05: Healthy Pet Weight</li><li>Module 06: Pet Feeding Guide</li><li>Module 07: Essential Oils for Dogs and Other Pets</li></ul><p><strong>Assessment Method of Pet Nutrition Training Course</strong></p><p>After completing each module of the Pet Nutrition, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification of Pet Nutrition Training Course</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Pet Nutrition Training Course</strong></p><p>This course is ideal for anyone who works in a veterinary practice, a pet shop, or or has an interest in pet nutrition.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Pet Nutrition Training Course</strong></p><p>There are <strong>no specific</strong> requirements for this course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Pet Nutrition Training Course</strong></p><p>Completing this course may lead you to a variety of career opportunities. Such as:</p><ul><li>Pet nutritionist</li><li>Animal nutritionist</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Dog Nutrition

Canine Nutrition

Animal Nutrition

Pet Training

Veterinary Nursing

Pets & Animal Care

Pet Nutrition Diploma Course

General Admission

<p><strong>Stress Management: Stress Management at Workplace</strong></p><p>Have you ever been in a stressful scenario before? Do you seek a way away from your current stressful environment? You will learn the abilities and strategies required to manage stress in this Stress Management course.</p><p>Cognitive therapy and stress-relieving techniques are both included in this stress management course. The effects of depression on the mind and body are discussed in stress management courses. Another module of this Stress Management program covers the connection between stress and the immune system. Stress Management also exemplifies several organizational techniques designed to promote a pleasant workplace for workers. You will know more about stress management and how to use it in everyday life by the time you complete the Workplace Stress Management course.</p><p>Participate in this thorough course on Stress Management to learn how to handle and ultimately overcome difficult situations!</p><p><strong>Learning Outcomes of Stress Management course</strong></p><p>After completing this Stress Management course, the learner will be able to:</p><ul><li>Gain a thorough understanding of workplace stress from the Stress Management course.</li><li>Stress Management helps to gain in-depth knowledge about rational and irrational beliefs.</li><li>Stress Management describes the ABC framework of REBT.</li><li>You can understand Cognitive Behavioural Therapy (CBT) in the workplace from this Stress Management course.</li><li>Stress Management will boost your knowledge about how to identify and Challenge distorted negative thoughts.</li></ul><p><strong>Special Offers of this Stress Management: Stress Management at Workplace Course</strong></p><ul><li>This Stress Management: Stress Management at Workplace includes a <strong>FREE PDF Certificate</strong>.</li><li><strong>Lifetime access</strong> to this Stress Management: Stress Management at Workplace Course</li><li><strong>Instant access</strong> to this Stress Management: Stress Management at Workplace Course</li><li><strong>Get FREE Tutor Support</strong> from Monday to Friday in this Stress Management: Stress Management at Workplace</li></ul><p><strong>Main </strong><strong>Course:</strong> Stress Management at Workplace Course</p><p><strong>Free Courses:</strong></p><ul><li><strong>Course 01:</strong> Level 5 Mental Health Care - MCA and DOLS</li><li><strong>Course 02:</strong> Workplace First Aid Training</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Stress Management: Stress Management at Workplace</strong><strong>]</strong></p> <p><strong>Stress Management: Stress Management at Workplace</strong></p><p>Course curriculum of <strong>Stress Management at Workplace</strong></p><p>This Stress Management: Stress Management at Workplace course consists of 07 modules.</p><p><strong>Assessment Method of Stress Management at Workplace Course</strong></p><p>After completing each module of the Stress Management: Stress Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Stress Management at Workplace Course</strong></p><p>After completing the MCQ/Assignment assessment for this Stress Management: Stress Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Stress Management: Stress Management at Workplace</strong></p><p>This Stress Management at Workplace Course is suitable for anyone whose work or personal life suffers from stressful thoughts. Including:</p><ul><li>Students</li><li>Job seekers</li><li>Stressed-out executives</li><li>Managers who have trouble getting a good night's sleep</li><li>Entrepreneurs</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Stress Management: Stress Management at Workplace</strong></p><p>Students who intend to enrol in this Stress Management course must meet the following requirements:</p><ul><li>Stress Management: Good command of the English language.</li><li>Stress Management: Must be vivacious and self-driven.</li><li>Stress Management: Minimum Basic computer knowledge.</li><li>Stress Management: A minimum of 16 years of age is required.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Stress Management: Stress Management at Workplace</strong></p><p>This Stress Management at Workplace Course will help candidates be complete and compatible in their professional careers.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Psychological Wellbeing Practitioner

Stress Management

Psychology Counselling

Workplace First Aid

Anxiety Management

Mental Health At Work

Stress Management at Workplace

<p>The Domiciliary Care Support Worker is all you need to advance your career in the relevant fields.</p><p>Enrol now to discover everything you need to know about the Domiciliary Care Support Worker and the skills to improve your talents in this field and be confident in your knowledge bucket with One Education as your right hand!</p><p><strong>Meet the Accreditation</strong></p><p><strong>The CPD Certification Service (CPD UK</strong>) assure the <strong>Domiciliary Care Support Worker </strong>Course training and learning activities are relevant, reliable, and upto date.</p><p><strong>Expert Support</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course.</p><p><strong>Key Benefits</strong></p><ul><li>Learning materials of the Design course contain engaging voiceover and visual elements for your comfort.</li><li>Get 24/7 access to all content for a full year.</li><li>Each of our students gets full tutor support on weekdays (Monday to Friday)</li></ul><p>This masterclass Domiciliary Care Support Worker online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience.</p><p>If you want to work in this rapidly growing sector and stand out from the competition, then our Domiciliary Care Support Worker course is the perfect place to kickstart your dream career.</p><p>On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field.</p><p>Enjoy a pleasant 100% online learning experience and enrol in our Domiciliary Care Support Worker course today and take control of your career!</p><p><strong>Course Curriculum:</strong></p><p>Here is a curriculum breakdown of the Domiciliary Care Support Worker course:</p><ul><li>Module 01: Introduction to Domiciliary Care</li><li>Module 02: Health and Safety for Domiciliary Carers</li><li>Module 03: CSTF Infection Prevention and Control</li><li>Module 04: CSTF Resuscitation - Basic Life Support</li><li>Module 05: Medication Management and Administration</li><li>Module 06: CSTF Information Governance</li><li>Module 07: CSTF Conflict Resolution</li><li>Module 08: Mental Health Care</li></ul><p><strong>Course Assessment </strong></p><p>To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%.</p><p>When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Domiciliary Care Support Worker course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Domiciliary Care Support Worker course is open to all, with no formal entry requirements.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon successful completion of the Domiciliary Care Support Worker Course, learners will be equipped with many indispensable skills and have the opportunity to grab.</p>
                        </div>

One Education

Domiciliary Care Support Worker Course

<p>Thousands of people are killed or seriously injured every year in road accidents in the UK. To reduce the accident rate, learning safe driving techniques is crucial. You can learn and master safe driving practices with the help of our expert-led<strong> Safe Driving Practices </strong>course, which will also increase your employment chances in the driving industry. So act quickly and enrol!</p><p>This <strong>Safe Driving Practices </strong>course covers the fundamentals of safe driving practises and will give you an idea about approved driving instructor exams and structured driving training. Additionally, you will learn efficient client communication techniques. This course will also assist you in understanding how to drive large vehicles.</p><p>After successfully completing this highly regarded <strong>Safe Driving Practices</strong> course, along with further education and training, you will have acquired the essential knowledge and confidence to be able to offer services connected to safe driving practices. With further experience, this course will assist you in becoming knowledgeable and skilled enough to serve the community by developing an effective peer network and training others. Your productivity will grow, you can better utilise your knowledge and credentials, and you'll be able to make more money while improving your professional skills! So what are you waiting for? Enrol right now!</p><p><strong>Learning outcome:</strong></p><p>After completion of this course, you will :</p><ul><li>Learn about the duties of a driving instructor.</li><li>Understand the approved driving instructor exam.</li><li>Recognise the process of structured driving training.</li><li>Learn how to deal in a proper way with a new client.</li><li>Discover the way to boost communications skills.</li><li>Become comfortable with driving large vehicles.</li></ul><p><strong>Along with the Safe Driving Practices course, you also get:</strong></p><ul><li>Lifetime Access</li><li>Unlimited Retake Exam &amp; Tutor Support</li><li>Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.)</li><li>100% Learning Satisfaction Guarantee</li></ul><p><strong>Course Curriculum of Safe Driving Practices:</strong></p><p><strong>Safe Driving Practices</strong></p><ul><li>Module 01: The Driving Instructor</li><li>Module 02: Structured Driver Training</li><li>Module 03: The ADI Exams</li><li>Module 04: Communication Skills and Dealing with a New Client</li><li>Module 05: Learning to Drive</li><li>Module 06: Driving Large Vehicles</li><li>Module 08: Disabilities and Impairments</li></ul><p><strong><strong>Certification: </strong></strong></p><p>You can instantly download your certificate for FREE right after finishing the Safe Driving Practices course. The hard copy of the certification will also be sent right at your doorstep via post for FREE (if claimed by learner). All of our courses are continually reviewed to ensure their quality, and that provide appropriate current training for your chosen subject. As such, although certificates do not expire, it is recommended that they are reviewed or renewed on an annual basis.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>All drivers can benefit from taking this thorough course. Anyone who transports cars, light trucks, vans, crushed or flattened vehicles, or anyone who drives a commercial motor vehicle (CMV) benefits from having knowledge of the safe driving practice.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the <strong>Driving</strong> bundle, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation.</p><p>Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the <strong>Driving</strong> Course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Driver - Salary: £17,000 to £50,000</li><li>Driving Instructor - Salary: £18,000 to £30,000</li><li>Taxi driver - Salary: £17,000 to £30,000</li><li>HGV driver trainer - Salary: £21,000 to £38,000</li><li>Delivery van driver - Salary: £18,500 to £30,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><p>Inside the UK: free</p><p>Outside of the UK: £9.99 each</p></div>

                        </div>

Compliance Central

Safe Driving Practices

<p><strong>Mental Health - MCA and DOLS Online</strong></p><p>This <strong>Mental Health - MCA and DOLS </strong>course is designed for healthcare and social care professionals equipping them with the skills and practical knowledge required to protect the welfare and rights of people who lack mental capacity. It includes step-by-step training and guidance for assessing mental capacity, as well as important information on making best-interest decision-making.</p><p>The purpose of this qualification is to increase your understanding of mental health issues and explain key areas where you can take the necessary steps to reduce pressure, manage potential stressors, and limit the negative impact that work may have on you or your employees.</p><p>This comprehensive<strong> Mental Health - MCA and DOLS </strong>course will assist you in learning healthy ways to deal with workplace stress, creating a mentally healthy environment, and providing appropriate support to individuals experiencing mental health issues in the workplace. By the end of this course, you will have a solid understanding of your legal responsibilities, as well as how to make an application if an individual is being deprived of their liberty.</p><p><strong>Courses are included in this Mental Health - MCA and DOLS </strong><strong>Course</strong></p><ul><li><strong>Course 01: </strong>Mental Health - MCA and DOLS</li><li><strong>Course 02:</strong> Diploma in Mastering Psychology</li><li><strong>Course 03:</strong> Nursing Assistant</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Mental Health - MCA and DOLS </strong><strong>course]</strong></p> <p><strong>Mental Health - MCA and DOLS</strong></p><p><strong>Detailed course curriculum of the Mental Health - MCA and DOLS Course:</strong></p><ul><li>Module 01: An Overview of Mental Capacity Act</li><li>Module 02: Assessing Mental Capacity</li><li>Module 03: How to make Best Interest Decision</li><li>Module 04: Mental Capacity Advocates and Forward Planning</li><li>Module 05: Treatment Protocols for People Who Lack Capacity</li><li>Module 06: Confidentiality and Record Keeping</li><li>Module 07: Public Bodies and Services Created by MCA Act 2005</li><li>Module 08: Interface with Legislation, Policy and Procedures</li><li>Module 09: Deprivation of Liberty Safeguards</li><li>Module 10: Lawful Deprivation</li><li>Module 11: Legal Background to DOLS</li><li>Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic</li><li>Module 13: Liberty Protection Safeguards (LPS)</li></ul><p><strong>Assessment Method of Mental Health - MCA and DOLS</strong></p><p>After completing each module of this Mental Health - MCA and DOLS course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification of Mental Health - MCA and DOLS</strong></p><p>After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Mental Health - MCA and DOLS</strong></p><p>This Mental Health - MCA and DOLS course is suitable for anyone who aspires to work in or currently works in the health care sector, which includes:</p><ul><li>Registered Mental Health Nurse</li><li>Mental Health Care Assistant</li><li>Mental Health Support worker</li><li>Dementia Care Assistant</li><li>Primary Care Mental Health Practitioner</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Mental Health - MCA and DOLS</strong></p><p>There are <strong>no specific</strong> requirements for this Mental Health - MCA and DOLS course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Mental Health - MCA and DOLS</strong></p><p>Opportunities includes:</p><ul><li>Mental Health Care Professionals</li><li>Counselling Psychologist</li><li>Family Therapist</li><li>Clinical Social Worker</li><li>Mental Health Counsellor</li><li>Mental Health Support Worker</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Mental Health Awareness

Mental Health First Aid

Diploma in Management Studies (DMS)

Mental Health Nurse

Mental Health Law

Mental Health - MCA and DOLS

<p><strong>Are you looking to start your career in Principles of Infection Prevention and Control, or want to boost your knowledge in Principles of Infection Prevention and Control? Then our Principles of Infection Prevention and Control course will enhance you with solid understanding to be a confident participant in Principles of Infection Prevention and Control professional career race. Expert instructors design this industry-standard, comprehensive Principles of Infection Prevention and Control course to guide you in the right direction and take a step on your career journey.</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Principles of Infection Prevention and Control course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Principles of Infection Prevention and Control course.</p><p>This Principles of Infection Prevention and Control course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Principles of Infection Prevention and Control and allow you to accelerate your career.</p><p><strong>Meet the Accreditation</strong></p><p>This premium online course titled Principles of Infection Prevention and Control ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p><strong>Key Benefits</strong></p><ul><li>Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Principles of Infection Prevention and Control Course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the Principles of Infection Prevention and Control course materials for 12 months</li></ul><p>Full Tutor support on weekdays (Monday - Friday)</p><p>On the Principles of Infection Prevention and Control course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Principles of Infection Prevention and Control course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience, enrol in our Principles of Infection Prevention and Control course today, and take control of your career!</p><p><strong>Course Curriculum:</strong></p><ul><li><strong>Module 01: Introduction to Infection and Infection Control<br /></strong></li><li><strong>Module 02: Legislation and Policies<br /></strong></li><li><strong>Module 03: Infection Risk &amp; Management<br /></strong></li><li><strong>Module 04: Personal Protective Equipment (PPE)<br /></strong></li><li><strong>Module 05: PPE Practical Uses<br /></strong></li><li><strong>Module 06: Understanding person-to-person spread of disease</strong></li></ul><p><strong>How is the Principles of Infection Prevention and Control assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Principles of Infection Prevention and Control training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Principles of Infection Prevention and Control course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Principles of Infection Prevention and Control training.</p>
                        </div>

Principles of Infection Prevention and Control Course

<p>Embark on a transformative journey as a Financial Advisor with our course, "Google Analytics and Financial Planning for Financial Advisors." Gain insights into the fascinating world of finance, master essential skills, and explore the power of Google Analytics to drive data-driven decision-making. By combining financial expertise with cutting-edge technology, you'll unlock new opportunities to provide tailored financial advice and guide clients towards their financial goals, solidifying your position as a trusted Financial Advisor in today's digital age.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a strong foundation in finance, understanding key concepts and principles essential for a Financial Advisor.</li><li>Acquire essential skills necessary for effective financial advising, including client communication, relationship building, and ethical practices.</li><li>Gain expertise in financial planning, assisting clients in creating comprehensive financial strategies to achieve their goals.</li><li>Explore wealth management principles and learn to guide clients in making personal financial statements for informed decision-making.</li><li>Master financial risk management techniques, ensuring clients' portfolios are well protected and optimised.</li><li>Learn investment planning strategies, enabling you to analyse investment opportunities and provide sound advice to clients.</li></ul><p>Our course, "Google Analytics and Financial Planning for Financial Advisors," offers a unique blend of financial expertise and digital proficiency. Delve into the fundamental concepts of finance, acquiring the knowledge necessary to excel as a Financial Advisor. Explore essential skills for financial advisors, including effective communication, relationship building, and ethical practices, equipping you to establish trust and rapport with clients.</p><p>Unlock the realm of financial planning, where you'll learn how to develop comprehensive strategies tailored to clients' financial goals. Dive into wealth management principles, gaining insights into creating personal financial statements and guiding clients towards better financial decisions. Master financial risk management techniques, ensuring clients' portfolios are shielded from potential risks.</p><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled Financial Advisor to acknowledge their achievement. We are delighted to offer two formats for your certificate: <strong>PDF and Hardcopy.</strong></p><p><strong>PDF Certificate</strong>: This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>. </p><p><strong>Hard copy Certificate</strong>: For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply.</p><p>UK Delivery: If your shipping address is within the United Kingdom, the delivery fee will be only<strong> £3.99.</strong></p><p><strong>International Delivery:</strong> For all international addresses outside of the United Kingdom, the delivery fee will be only <strong>£10</strong>. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring Financial Advisors seeking to establish a successful career in the finance industry.</li><li>Finance professionals looking to enhance their skills and integrate data analytics into their financial advisory services.</li><li>Individuals with a passion for finance and a desire to guide others towards their financial goals.</li><li>Business owners and entrepreneurs who want to gain a deeper understanding of financial planning and wealth management for their enterprises.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Financial Advisor: £25,000 - £60,000 per year</li><li>Wealth Manager: £30,000 - £70,000 per year</li><li>Investment Analyst: £35,000 - £80,000 per year</li><li>Financial Planner: £30,000 - £60,000 per year</li><li>Risk Manager: £40,000 - £90,000 per year</li><li>Portfolio Manager: £45,000 - £100,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Training Express

Google Analytics and Financial Planning for Financial Advisors Course

<p>Amongst the many battles fought in human history, the struggle to understand and manage epilepsy has persisted through centuries. The journey of enhancing epilepsy awareness, from the ancient Egyptians recording the earliest known cases of the condition to present-day neurologists' advancements in treatment, has transformed countless lives. This course offers the latest understanding in epilepsy diagnosis and treatment, contributing greatly to the march of epilepsy awareness.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a strong understanding of epilepsy, including its causes and seizures associated with it.</li><li>Learn about the various treatment options for seizures, contributing to better epilepsy awareness.</li><li>Understand how to diagnose epilepsy using modern techniques.</li><li>Learn about the overall management of epilepsy, including pharmacological approaches.</li><li>Gain insights into how behavioural changes can affect epilepsy.</li><li>Understand the importance of risk management and support needs in handling epilepsy effectively.</li></ul><p>Epilepsy Awareness course aims to foster epilepsy awareness and provide a comprehensive view of diagnosis and treatment strategies. The curriculum begins with an introduction to epilepsy, followed by a study of its causes, leading to a detailed understanding of seizures, one of the most visible manifestations of the condition. Epilepsy Awareness course provides the basis for subsequent modules focused on the treatment of seizures and diagnosis of epilepsy.</p><p>The latter half of the course expands on the management of epilepsy, highlighting pharmacological methods and the influence of behavioural changes on the condition. The course culminates in discussions on risk management and support needs, reinforcing the holistic approach to epilepsy awareness and care. By its end, participants will have a comprehensive understanding of epilepsy, helping them to make a significant contribution to the field.</p><p><strong>Certification</strong></p><p>Upon successful completion of the course, all learners will be eligible to receive a certificate titled Epilepsy Awareness to acknowledge their achievement. We are delighted to offer two formats for your certificate: PDF and Hardcopy.</p><p><strong>PDF Certificate:</strong> This digital version of your certificate will be available for you to download and print for totally <strong>FREE</strong>.</p><p><strong>Hard Copy Certificate</strong>: For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply.</p><p>UK Delivery: If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99.</strong></p><p><strong>International Delivery:</strong> For all international addresses outside of the United Kingdom, the delivery fee will be only <strong>£10</strong>.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Medical practitioners who wish to enhance their epilepsy awareness and learn about current diagnosis and treatment options.</li><li>Medical students seeking to expand their knowledge about epilepsy as part of their education and career advancement.</li><li>Family members of individuals diagnosed with epilepsy who want to better understand the condition and its management.</li><li>Individuals with a general interest in neurology, particularly epilepsy, looking to increase their epilepsy awareness.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Neurologist, with an average salary of £70,000-£100,000 per annum.</li><li>Epilepsy Nurse Specialist, with an average salary of £25,000-£35,000 per annum.</li><li>Neurodiagnostic Technologist, earning around £30,000-£40,000 annually.</li><li>Medical Researcher in neurology, with an average salary range of £30,000-£60,000 per annum.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Epilepsy Diagnosis and Treatment Course

<p>When you initially start your fitness journey, getting fit and healthy can be a daunting prospect, so it is crucial to be completely aware of how to best do this for you. This<strong> Award in Improving Personal Exercise, Health and Nutrition</strong> course will help you build the skills you need to achieve your health and fitness goals. You will learn how to assess your fitness levels, create a healthy, personalised diet and exercise plan, and expand your knowledge of anatomy and physiology.</p><p>The course covers the basic concepts of health and well-being, the role of nutrition in exercise, the importance of exercising safely, personal programmes of exercise and nutrition and much more. So, if you want to make healthy changes, reduce stress, and improve your overall lifestyle, this <strong>Award in Improving Personal Exercise, Health and Nutrition</strong> online course is perfect for you.</p><p><strong>Learning Outcomes</strong></p><p>After completing this Award in Improving Personal Exercise, Health and Nutrition course, the learner will be able to:</p><ul><li>Understand the basic concepts of health and well-being.</li><li>Understand basic anatomy and physiology.</li><li>Gain a solid understanding of nutrition in exercise.</li><li>Understand the importance of exercising safely.</li><li>Know how to follow an appropriate personal programme of exercise and nutrition.</li></ul><p><strong>Why Choose Award in Improving Personal Exercise, Health and Nutrition Course from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>&gt;&gt; Courses are included in this Award in Improving Personal Exercise, Health and Nutrition Course &lt;&lt;</strong></p><p><strong>Main Course: </strong>Award in Improving Personal Exercise, Health and Nutrition</p><p><strong>GIFT COURSES</strong></p><ul><li><strong>Course 01:</strong> Level 2 Award in Nutrition and Health</li><li><strong>Course 02:</strong> Level 5 Diploma in Nutrition Course</li></ul><p><strong>&gt;&gt; Others Benefits of Award in Improving Personal Exercise, Health and Nutrition &lt;&lt;</strong></p><ul><li><strong>Free 3</strong> PDF Certificate</li><li><strong>Lifetime Access</strong></li><li><strong>Free </strong>Retake Exam</li><li><strong>Tutor Support</strong></li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Award in Improving Personal Exercise, Health and Nutrition </strong><strong>course]</strong></p> <p><em><strong>Course Curriculum of</strong></em></p><p><em><strong>*** Award in Improving Personal Exercise, Health and Nutrition ***</strong></em></p><ul><li>Module 01: Understand Health, Well-being and Exercise</li><li>Module 02: Understand the Role of Nutrition in Exercise</li><li>Module 03: Plan and Prepare for Personal Exercise and Nutrition</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of the Award in Improving Personal Exercise, Health and Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.</p><p><strong>Certification</strong></p><p>After completing the MCQ/Assignment assessment for this Award in Improving Personal Exercise, Health and Nutrition course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Award in Improving Personal Exercise, Health and Nutrition</strong> course is ideal for those who wish to learn how to improve their health and well-being.</p><p>The qualification enables learners to understand the positive effects of exercise on long-term health and well-being and implement an exercise plan with the appropriate nutritional requirements.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are <strong>no specific</strong> requirements for <strong>Award in Improving Personal Exercise, Health and Nutrition course</strong> because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Health & Nutrition

Certificate in Further Education & Training (Cert Ed)

Health & Fitness

Health Coach Training

Health Trainer

Trainers Course

Award in Improving Personal Exercise, Health and Nutrition

<p><strong>Are you looking to start your career in Roles and Responsibilities in Education and Training, or want to boost your knowledge in Roles and Responsibilities in Education and Training? Then our Roles and Responsibilities in Education and Training course will enhance you with solid understanding to be a confident participant in Roles and Responsibilities in Education and Training professional career race. Expert instructors design this industry-standard, comprehensive Roles and Responsibilities in Education and Training course to guide you in the right direction and take a step on your career journey.</strong></p><p>Dedicated tutor support and 24/7 customer support are available to all students with this premium quality Roles and Responsibilities in Education and Training course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this Roles and Responsibilities in Education and Training course.</p><p>This Roles and Responsibilities in Education and Training course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of Roles and Responsibilities in Education and Training and allow you to accelerate your career.</p><p><strong>Meet the Accreditation</strong></p><p>This premium online course titled Roles and Responsibilities in Education and Training ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification.</p><p><strong>Key Benefits</strong></p><ul><li>Eligibility for a CPD Quality Standards (CPD QS)-accredited certificate on successful completion of Roles and Responsibilities in Education and Training Course</li><li>Learning materials of the course contain engaging voiceover and visual elements for your comfort</li><li>Freedom to study at your own pace</li><li>24/7 access to the Roles and Responsibilities in Education and Training course materials for 12 months</li><li>Full Tutor support on weekdays (Monday - Friday)</li></ul><p>On the Roles and Responsibilities in Education and Training course, we guarantee that you will gain relevant skills and tremendous knowledge on the subject. The certificate you'll achieve after completing the Roles and Responsibilities in Education and Training course will help you land the job you want in a related field.</p><p>Enjoy a pleasant and professional 100% online learning experience, enrol in our Roles and Responsibilities in Education and Training course today, and take control of your career!</p><p><strong>Course Curriculum:</strong></p><ul><li>Module 01: Roles and Responsibilities</li><li>Module 02: Assessment, Feedback, and Record Keeping</li><li>Module 03: Special Learning Needs of Individuals</li><li>Module 04: Different Aspects of Learning Environment</li><li>Module 05: Appropriate Behaviour and Respect</li><li>Module 06: Working with Various Professionals</li><li>Module 07: Referral to Meet Different Needs of the Learners</li></ul><p><strong>How is the Roles and Responsibilities in Education and Training assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Roles and Responsibilities in Education and Training training is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal entry requirements for the Roles and Responsibilities in Education and Training course, with enrollment open to anyone!</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Learn the essential skills and knowledge you need to excel in your professional life with the help &amp; guidance from our Roles and Responsibilities in Education and Training training.</p>
                        </div>

Roles and Responsibilities in Education and Training Course

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Software engineers concerned with building, managing and deploying AI solutions that leverage Azure AI Services, Azure AI Search, and Azure OpenAI. They are familiar with C# or Python and have knowledge on using REST-based APIs to build computer vision, language analysis, knowledge mining, intelligent search, and generative AI solutions on Azure.</p><p></p><p></p><p>AI-102 Designing and Implementing an Azure AI Solution is intended for software developers wanting to build AI infused applications that leverage?Azure AI Services,?Azure AI Search, and?Azure OpenAI. The course will use C# or Python as the programming language.</p><p></p>Prerequisites<p>Before attending this course, students must have:  </p><li>Knowledge of Microsoft Azure and ability to navigate the Azure portal  </li><li>Knowledge of either C# or Python  </li><li>Familiarity with JSON and REST programming semantics  <br />  Recommended course prerequisites  </li><li>AI-900T00: Microsoft Azure AI Fundamentals course<p></p></li></div><div id="course-pills-2"><h3>1 - Prepare to develop AI solutions on Azure</h3> <ul> <li>Define artificial intelligence</li> <li>Understand AI-related terms</li> <li>Understand considerations for AI Engineers</li> <li>Understand considerations for responsible AI</li> <li>Understand capabilities of Azure Machine Learning</li> <li>Understand capabilities of Azure AI Services</li> <li>Understand capabilities of the Azure Bot Service</li> <li>Understand capabilities of Azure Cognitive Search</li> </ul> <h3>2 - Create and consume Azure AI services</h3> <ul> <li>Provision an Azure AI services resource</li> <li>Identify endpoints and keys</li> <li>Use a REST API</li> <li>Use an SDK</li> </ul> <h3>3 - Secure Azure AI services</h3> <ul> <li>Consider authentication</li> <li>Implement network security</li> </ul> <h3>4 - Monitor Azure AI services</h3> <ul> <li>Monitor cost</li> <li>Create alerts</li> <li>View metrics</li> <li>Manage diagnostic logging</li> </ul> <h3>5 - Deploy Azure AI services in containers</h3> <ul> <li>Understand containers</li> <li>Use Azure AI services containers</li> </ul> <h3>6 - Analyze images</h3> <ul> <li>Provision an Azure AI Vision resource</li> <li>Analyze an image</li> <li>Generate a smart-cropped thumbnail</li> </ul> <h3>7 - Classify images</h3> <ul> <li>Provision Azure resources for Azure AI Custom Vision</li> <li>Understand image classification</li> <li>Train an image classifier</li> </ul> <h3>8 - Detect, analyze, and recognize faces</h3> <ul> <li>Identify options for face detection analysis and identification</li> <li>Understand considerations for face analysis</li> <li>Detect faces with the Azure AI Vision service</li> <li>Understand capabilities of the face service</li> <li>Compare and match detected faces</li> <li>Implement facial recognition</li> </ul> <h3>9 - Read Text in images and documents with the Azure AI Vision Service</h3> <ul> <li>Explore Azure AI Vision options for reading text</li> <li>Use the Read API</li> </ul> <h3>10 - Analyze video</h3> <ul> <li>Understand Azure Video Indexer capabilities</li> <li>Extract custom insights</li> <li>Use Video Analyzer widgets and APIs</li> </ul> <h3>11 - Analyze text with Azure AI Language</h3> <ul> <li>Provision an Azure AI Language resource</li> <li>Detect language</li> <li>Extract key phrases</li> <li>Analyze sentiment</li> <li>Extract entities</li> <li>Extract linked entities</li> </ul> <h3>12 - Build a question answering solution</h3> <ul> <li>Understand question answering</li> <li>Compare question answering to Azure AI Language understanding</li> <li>Create a knowledge base</li> <li>Implement multi-turn conversation</li> <li>Test and publish a knowledge base</li> <li>Use a knowledge base</li> <li>Improve question answering performance</li> </ul> <h3>13 - Build a conversational language understanding model</h3> <ul> <li>Understand prebuilt capabilities of the Azure AI Language service</li> <li>Understand resources for building a conversational language understanding model</li> <li>Define intents, utterances, and entities</li> <li>Use patterns to differentiate similar utterances</li> <li>Use pre-built entity components</li> <li>Train, test, publish, and review a conversational language understanding model</li> </ul> <h3>14 - Create a custom text classification solution</h3> <ul> <li>Understand types of classification projects</li> <li>Understand how to build text classification projects</li> </ul> <h3>15 - Create a custom named entity extraction solution</h3> <ul> <li>Understand custom named entity recognition</li> <li>Label your data</li> <li>Train and evaluate your model</li> </ul> <h3>16 - Translate text with Azure AI Translator service</h3> <ul> <li>Provision an Azure AI Translator resource</li> <li>Specify translation options</li> <li>Define custom translations</li> </ul> <h3>17 - Create speech-enabled apps with Azure AI services</h3> <ul> <li>Provision an Azure resource for speech</li> <li>Use the Azure AI Speech to Text API</li> <li>Use the text to speech API</li> <li>Configure audio format and voices</li> <li>Use Speech Synthesis Markup Language</li> </ul> <h3>18 - Translate speech with the Azure AI Speech service</h3> <ul> <li>Provision an Azure resource for speech translation</li> <li>Translate speech to text</li> <li>Synthesize translations</li> </ul> <h3>19 - Create an Azure AI Search solution</h3> <ul> <li>Manage capacity</li> <li>Understand search components</li> <li>Understand the indexing process</li> <li>Search an index</li> <li>Apply filtering and sorting</li> <li>Enhance the index</li> </ul> <h3>20 - Create a custom skill for Azure AI Search</h3> <ul> <li>Create a custom skill</li> <li>Add a custom skill to a skillset</li> </ul> <h3>21 - Create a knowledge store with Azure AI Search</h3> <ul> <li>Define projections</li> <li>Define a knowledge store</li> </ul> <h3>22 - Plan an Azure AI Document Intelligence solution</h3> <ul> <li>Understand AI Document Intelligence</li> <li>Plan Azure AI Document Intelligence resources</li> <li>Choose a model type</li> </ul> <h3>23 - Use prebuilt Azure AI Document Intelligence models</h3> <ul> <li>Understand prebuilt models</li> <li>Use the General Document, Read, and Layout models</li> <li>Use financial, ID, and tax models</li> </ul> <h3>24 - Extract data from forms with Azure Document Intelligence</h3> <ul> <li>What is Azure Document Intelligence?</li> <li>Get started with Azure Document Intelligence</li> <li>Train custom models</li> <li>Use Azure Document Intelligence models</li> <li>Use the Azure Document Intelligence Studio</li> </ul> <h3>25 - Get started with Azure OpenAI Service</h3> <ul> <li>Access Azure OpenAI Service</li> <li>Use Azure OpenAI Studio</li> <li>Explore types of generative AI models</li> <li>Deploy generative AI models</li> <li>Use prompts to get completions from models</li> <li>Test models in Azure OpenAI Studio's playgrounds</li> </ul> <h3>26 - Build natural language solutions with Azure OpenAI Service</h3> <ul> <li>Integrate Azure OpenAI into your app</li> <li>Use Azure OpenAI REST API</li> <li>Use Azure OpenAI SDK</li> </ul> <h3>27 - Apply prompt engineering with Azure OpenAI Service</h3> <ul> <li>Understand prompt engineering</li> <li>Write more effective prompts</li> <li>Provide context to improve accuracy</li> </ul> <h3>28 - Generate code with Azure OpenAI Service</h3> <ul> <li>Construct code from natural language</li> <li>Complete code and assist the development process</li> <li>Fix bugs and improve your code</li> </ul> <h3>29 - Generate images with Azure OpenAI Service</h3> <ul> <li>What is DALL-E?</li> <li>Explore DALL-E in Azure OpenAI Studio</li> <li>Use the Azure OpenAI REST API to consume DALL-E models</li> </ul> <h3>30 - Use your own data with Azure OpenAI Service</h3> <ul> <li>Understand how to use your own data</li> <li>Add your own data source</li> <li>Chat with your model using your own data</li> </ul> <h3>31 - Fundamentals of Responsible Generative AI</h3> <ul> <li>Plan a responsible generative AI solution</li> <li>Identify potential harms</li> <li>Measure potential harms</li> <li>Mitigate potential harms</li> <li>Operate a responsible generative AI solution</li> </ul></div>

Nexus Human

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Azure Machine Learning

Microsoft AI-900

Azure Cognitive Services

AI-102T00 Designing and Implementing an Azure AI Solution

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A standalone 10-week course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. &nbsp; At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! You will be told about the other courses we offer so that you can make an informed choice about further learning. Participants in this course often move on to our Introduction to Paper Craft and Mixed Media Course that will introduce you to the basic materials, tools, equipment and techniques used. Experience has shown us that participants for whom English is not their first language, have found that quilling has helped them improve their understanding and spoken English as there is a lot of repetition of basic terms including numbers, colours and directions. Working with someon for whom English is their first language is also helpful.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Programme</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 1: Basic Shapes (1)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 2: Basic Shapes and Use of a Quilling Comb (2)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 3: Flower and Butterfly: Picture 8&rdquo; x 10&rdquo;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 4: Making a Shape to Hold Quilled Pieces: Capital Letter</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 6: Basket of Flowers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 7: Cherry Blossom Box</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 8: 2 x 5&rdquo; x 7&rdquo; Pictures: Duck and Boat</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 11: Pot of Lavender (1)&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Week 10: Pot of Lavender (2)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will receive all the materials and items of equipment needed to complete the course. These are yours to keep:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials and Equipment</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong>Quilling Kit:&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: a variety of colours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Paper Strips: 39 mm: white</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Board</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Needlemaker&#39;s Wheel of Pins</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Formers x 2&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Comb</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">1 Pair Tweezers</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pokey Tool</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Short</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Quilling Tool: Long</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Scissors</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Glue Applicator</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Book Binders&rsquo; Glue 30 ml</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Black and white 300 gsm card for box and picture</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Please note that the Cademy calenda/description states that this course is over 13 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span><br fr-original-style="" style="box-sizing: border-box;"></span></p>

Craft4Smiles C.I.C. 

A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors.   At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf!  All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.  

Quilling - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00


Craft4Smiles Cademy Launch

Grantham

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our courses offer both in-person and online learning options.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

Total Compliance 

Driving & Vehicles

Compliance & Safety

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform called Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

<div style="color: rgb(36, 39, 41); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(36, 39, 41);">The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.</div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(36, 39, 41); box-sizing: border-box;" fr-original-style=" color: rgb(36, 39, 41);">Delegates successfully completing the e-learning will:<br fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Have an awareness of how to correctly identify and select the appropriate form of personal<br fr-original-style="" style="box-sizing: border-box;">protection against falls from MEWPs.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness only of how to check, use, maintain and store a harness and<br fr-original-style="" style="box-sizing: border-box;">lanyard with manufacturer&rsquo;s instructions.</li><li fr-original-style="" style="box-sizing: border-box;">Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.</li></ul></div>

Kingfisher Access

The theory assessment provides delegates with the essential knowledge to select, monitor, manage and plan the correct use of Harnesses and lanyards for use in a MEWP.

Delegates successfully completing the e-learning will:
Have an awareness of how to correctly identify and select the appropriate form of personal
protection against falls from MEWPs.
Have a theoretical awareness only of how to check, use, maintain and store a harness and
lanyard with manufacturer’s instructions.
Have a theoretical awareness of how harnesses and lanyards should be fitted and adjusted.

IPAF - Harness Awareness 

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Delegates should be PC literate, i.e., familiar with PC'S/Laptops and have used a mouse and keyboard; be able to launch and close programs; navigate to information stored on the computer;  manage files and folders and be comfortable using Microsoft Office applications such as MS Excel, MS Word etc.</p>Overview<p>The purpose of this course is to provide delegates with the practical skills to build and manage project schedules. It is designed to provide techniques and tips that will help users of the software apply it as a powerful tool to develop competent and unambiguous schedules - while avoiding some of the traps associated with the incorrect application of scheduling features. Techniques learned will also facilitate communicating deliverables and milestones to project stakeholders.</p><p>This course covers management practices and methodologies and an in-depth knowledge of MS Project functionality. Delegates will be able to create and manage project schedules during the course and reinforce attained skills through practical applications.</p></div><div id="course-pills-2"><h4>Project Management Overview</h4><ul><li>Concepts of project management and scheduling</li><li>The project lifecycle and phases</li><li>Fundamental importance of defining ? and agreeing ? project scope</li><li>Developing a Work Breakdown Structure (WBS) to define project scope</li><li>4 steps to create a schedule based on the WBS</li><li>Understanding task dependencies</li><li>Understanding the concept of the project baseline</li></ul><h4>Developing a Project Schedule</h4><ul><li>Setting the ?Scheduling Mode?</li><li>Creating Tasks, Recurring Tasks (e.g. progress or review meetings) and Milestones</li><li>Defining task Dependencies</li><li>Applying Lag and Lead Time </li><li>Working with the Critical Path </li></ul><h4>Managing Tasks in the schedule</h4><ul><li>Add Notes and attach project documents to tasks</li><li>Setting and removing task Constraints and Deadlines</li><li>Applying the ?Task Path? feature to view dependencies</li></ul><h4>Working with Resources</h4><ul><li>Creating a Resource Pool</li><li>Working with Resource Calendars</li><li>Creating Team/Group Calendars</li><li>Understanding Effort Driven and Non-Effort Driven scheduling</li><li>Assigning Resources to tasks</li><li>Working with Project Costs</li></ul><h4>Managing Project Information </h4><ul><li>Applying Field, Tables and Views</li><li>Applying Filters and Groups</li><li>Creating custom Fields, Tables and Views (Drop-down menus, Traffic Light reports, Flag Fields)</li><li>Using the ?Organiser? feature for customised elements</li></ul><h4>Communicating Project Information</h4><ul><li>Applying formats to Views and Tables</li><li>Using the ?Copy Picture? command</li><li>Create and Print Project Reports</li><li>Exporting to Excel</li></ul><h4>Managing Resources </h4><ul><li>Finding Resource Overallocations</li><li>Resolving Overallocations (reassigning, splitting tasks, utilising float, changing work contours) </li><li>Applying Resource Levelling features</li></ul><h4>Tracking Progress </h4><ul><li>Setting the Project Baseline</li><li>Applying the Tracking Gantt and Tracking Table</li><li>Using the ?Mark on Track? and ?Update Tasks? features</li><li>Working with Dashboards and Burndown Reports</li></ul><h4>Programme Management </h4><ul><li>Methods to consolidate multiple Project Files</li><li>Resource sharing - setting up a Master Resource Pool</li><li>Creating and managing Master Project Files</li></ul></div>

Microsoft Project

Project Management Professional (PMP)

Project Management

Programme Manager

Google Project Management

Project Manager

Microsoft Project Level 1 and 2

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If you work from home or are just wanting to move more, then look no further</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">A pre-course registration form should be filled out prior to attending a class.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Form can be found here: <a href="https://forms.gle/CrDwjPxLk8xgo7eP9" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">https://forms.gle/CrDwjPxLk8xgo7eP9</a></p>

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.
Pilates help you build up your core strength, improves posture and breath as well as helping you become more aware of how your body react to movement.
If you work from home or are just wanting to move more, then look no further
A pre-course registration form should be filled out prior to attending a class.
Form can be found here: https://forms.gle/CrDwjPxLk8xgo7eP9

For A Better You - Pilates & Pelvic Floor Health 

Pilates

Pelvic Floor

Pilates is a great way to get your body moving, with low resistance body weight exercises it is suitable for any fitness level.

If you work from home or are just wanted to improve yourself then look no further

Pilates - Mixed Ability - ONLINE

London

Actors Studio

Screen Acting Weekly with Showreel

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Own Your Success is delighted to bring you the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">&#39;Bitesize Masterclass&#39;</span></em></strong> with Sophie Chapman.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So we&#39;ve put together our <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(84, 172, 210); box-sizing: border-box;" fr-original-style="color: rgb(84, 172, 210);">&#39;Bitesize Masterclasses&#39;</span></em></strong> to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 30px; color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="font-size: 30px; color: rgb(115, 192, 234);">Bitesize Masterclass</span><span style="font-size: 36px; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-size: 36px; color: rgb(0, 0, 0);">&nbsp;with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Sophie Chapman</em></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sophie Chapman<br fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">EA to Steven Bartlett&nbsp;</em></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/own-your-success/a0486bb4-aec1-4d05-86c6-b06294a16be2/original.jpeg" style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 341px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. <br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.<br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.</span></p><div data-message-author-role="assistant" data-message-id="fc75f7a3-690f-4da7-9d49-460145d4e5b9" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual&mdash;a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC&#39;s Dragon&#39;s Den. Sophie has been instrumental as Steven&#39;s Executive Assistant, operating on a global scale, in both private and corporate realms for six years.&nbsp;</span></p></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Kate Wood<br fr-original-style="" style="box-sizing: border-box;"></strong></span><span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Masterclass Facilitator&nbsp;</em></strong></span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/own-your-success/973fb358-b335-4ec8-bad7-acd3127682e4/original.jpeg" style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 334px; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left; cursor: auto;" fr-original-class="fr-draggable"></span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;">Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning &amp; development, employee engagement strategy, continuous improvement, communications and marketing. &nbsp;After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. &nbsp;Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. &nbsp;She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.</span></p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: var(--text);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">When she&rsquo;s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.</span></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Session <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">topics:</span></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">How to establish your self-leadership position in your EA capacity&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Transition from a PA to EA&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Career development&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Boundary setting and wellbeing&nbsp;</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Q&amp;A with the audience - Open-Book Q&amp;A</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><b fr-original-style="" style="box-sizing: border-box;">What is a <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">Bitesize Masterclass?</span><br fr-original-style="" style="box-sizing: border-box;"></b></span></div><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Short burst session.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Keynote speakers discuss key themes/topics they are passionate about.</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Q&amp;A with the audience attendees - ask the questions you don&#39;t <em fr-original-style="" style="box-sizing: border-box;">usually</em> get to ask!</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Virtually delivered - attend from anywhere that&#39;s convenient for you!&nbsp;</div></li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><div fr-original-style="" style="box-sizing: border-box;">Packed with content, tips and tricks and from industry professionals who can share their experiences with you.</div></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><div fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will <span style="color: rgb(115, 192, 234); box-sizing: border-box;" fr-original-style="color: rgb(115, 192, 234);">attend?</span></strong></span></div><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">PA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">EA&#39;s</li><li style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Administrative roles</li></ul><div style="text-align: center; box-sizing: border-box;" fr-original-style="text-align: center;">---------------------------</div><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.</em><em fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></em></span></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;"><em fr-original-style="" style="box-sizing: border-box;">---------------------------<br fr-original-style="" style="box-sizing: border-box;"></em></span></p>

Own Your Success is delighted to bring you the 'Bitesize Masterclass' with Sophie Chapman.
Not everyone has the flexibility to step away from the office for in-person events or dedicate extended periods from their packed schedules for full or half-day sessions.
So we've put together our 'Bitesize Masterclasses' to help assistants develop and learn from professionals such as Sophie - shorter sessions, same big impact!



 
Bitesize Masterclass with Sophie Chapman
Sophie Chapman
EA to Steven Bartlett 

Although Sophie initially aspired to be a talent agent, she swiftly realised that her career passions lay within the administrative/operational aspects of working life. 

Following her graduation in Entertainment Management from LIPA in 2008, she gained extensive work experience across renowned entities such as Sony BMG and Sky One, operating within the spheres of TV, music, radio, and the events industry. Her pivotal entry into a PA role came while supporting musician Eliza Doolittle.

After five years, Sophie opted to move home to Liverpool and accept a contract supporting Sir Dave Brailsford of Team Sky. Once complete, Sophie received an offer for a position based in the US with an A-list musician. However, her journey led her to discover her "forever role", providing support to Steven Bartlett.
Steven, the Founder and former Group CEO of Social Chain, is a multifaceted individual—a published author, podcaster, entrepreneur, and presently, the youngest-ever Dragon on BBC's Dragon's Den. Sophie has been instrumental as Steven's Executive Assistant, operating on a global scale, in both private and corporate realms for six years. 



Kate Wood
Masterclass Facilitator 

Kate will aid the facilitation of this Bitesize Masterclass, ensuring that crucial topics are covered while prioritising an environment where every participant feels acknowledged, valued, and heard throughout the session.
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with.
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is improving working relationships between roles and functions and supporting people to discover their best selves at work. She does this in the automotive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.



Session topics:
How to establish your self-leadership position in your EA capacity
Transition from a PA to EA
Career development
Boundary setting and wellbeing
Q&A with the audience - Open-Book Q&A



What is a Bitesize Masterclass?
Short burst session.
Keynote speakers discuss key themes/topics they are passionate about.
Q&A with the audience attendees - ask the questions you don't usually get to ask!
Run time of 90 minutes (max 2 hours) - we block out two hours in case we overspill on questions. 😊
Virtually delivered - attend from anywhere that's convenient for you!
Packed with content, tips and tricks and from industry professionals who can share their experiences with you.



Who will attend?
PA's
EA's
Administrative roles
---------------------------
At Own Your Success, we strongly believe in fostering an inclusive environment where diversity is celebrated and discrimination of any form is unwelcome. We welcome attendees from all backgrounds, regardless of race, ethnicity, gender identity, sexual orientation, religion, age, ability, or any other characteristic. Discrimination has no place in our workshops, and we are committed to creating a respectful and supportive space for all participants to learn and grow together.

---------------------------


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