Name: Understanding Specific Learning Difficulties: Supporting Diverse Learners
Price: 10.99 GBP
Availability: InStock

Sheffield

<h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 34px; box-sizing: border-box;" fr-original-style="font-size: 34px;">Ready to deliver great service to your customers? This course is perfect.</span>
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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Happy customers come from great service. Perfect for all UK businesses, our 1-day Customer Service Training for Staff equips your team with best practice customer care techniques &amp; communication skills to interact with customers in professional manner.</span></p><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">

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<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">In today&rsquo;s fast paced world, it&rsquo;s never been more important for businesses to generate customer loyalty, enhance brand value, &amp; increase client satisfaction to ensure customers keep returning.</span></p><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">



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<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain innovative &amp; <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">professional</strong> customer service skills.</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">
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<li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;">Build stronger rapport &amp; develop better client <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">relationships</strong>.</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">


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<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Deal difficult behaviour &amp; all <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">customer types</strong>.</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">


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<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain a <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">fresh&nbsp;</strong>approach to succeed in customer service.</li><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">


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<li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Empower your employees to deliver a superior<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;experience</strong>.</li>
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<div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><a href="mailto:Info@LiveAndLearnConsultancy.co.uk?Subject=Re: Customer Service Training for Staff" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(33, 146, 210); border-width: 14px 16px 14px 18px; border-style: solid; border-color: rgb(33, 146, 210); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" fr-original-style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #2192d2; border-top: 14px solid #2192d2; border-bottom: 14px solid #2192d2; border-right: 16px solid #2192d2; border-left: 18px solid #2192d2; display: inline-block;">Email Us Now &nbsp;&gt;</a>&nbsp; <a href="https://www.liveandlearnconsultancy.co.uk/customer-service-training-courses/" style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(1, 176, 119); border-width: 14px 16px 14px 18px; border-style: solid; border-color: rgb(1, 176, 119); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" fr-original-style="font-size: 16px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #01b077; border-top: 14px solid #01b077; border-bottom: 14px solid #01b077; border-right: 16px solid #01b077; border-left: 18px solid #01b077; display: inline-block;">View Our Website &nbsp;&gt;</a></div>

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<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Suitability</span></h2>

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<li fr-original-style="" style="box-sizing: border-box;">All Customer Facing Employees</li>
<li fr-original-style="" style="box-sizing: border-box;">Front Line Staff</li>
<li fr-original-style="" style="box-sizing: border-box;">Administrators</li>
<li fr-original-style="" style="box-sizing: border-box;">Supervisors</li>
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<h2 fr-original-style="" style="box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Overview</span></h2>

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<li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1 Day - 9:30am to 4:30pm.</strong></li>
<li fr-original-style="" style="box-sizing: border-box;">Delivered in-person or virtually.</li>
<li fr-original-style="" style="box-sizing: border-box;">Suitable for individuals or groups.</li>
<li fr-original-style="" style="box-sizing: border-box;">Choose a date that best suits your team&#39;s availability.</li>
<li fr-original-style="" style="box-sizing: border-box;">Includes certification.</li>
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<h2 fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Looking to Train Your Team?</span></strong></h2>Good news, we charge a &#39;fixed day rate&#39; price.
<br fr-original-style="" style="box-sizing: border-box;">Whether you add x1 person or x15 people to your session, the cost remains the same.
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Live And Learn Consultancy

Customer Care

Customer Service

Know Your Customer (KYC)

Customer Relations

Customer Experience Management

Our 1-day Customer Service Training Course equips your employees with best practice customer care techniques to engage with customers in professional manner.

Customer Service Training for Staff

<p><strong>Are you looking for a course which will help you to advance your career in childcare setting then this course is perfect for you. Learn everything about childcare and their psychology with this Child Care Online!</strong></p><p>This <strong>Child Care Online</strong> covers everything from the fundamentals of child attachment to the complexities of children's mental health. You'll learn everything you need to know to become an expert in Childcare and thrive in your career! What else? You will also gain the ability to nurture a responsive relationship with children, thereby contributing to their cognitive and physical development, simply by recognizing your child caring skills, as provided by our <strong>Child Care Online</strong> that has been specifically designed for you. Training Tale is dedicated to providing you with the best Child Care skills possible.</p><p>With this <strong>Child Care Online</strong>, you will get 8 courses! It means you will get 8 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free.</p><p>At Training Tale, we provide more than just courses, we also provide a rich learning experience. When you purchase a course from Training Tale, you get unlimited access to the course with tutor support.</p><p>Our expert instructors are always available to answer any questions you may have and make your learning experience unforgettable.</p><p>This self-paced is ideal for all aspiring Childcare professionals because it is packed with up-to-date Child Care knowledge.</p><p>Enrol in our <strong>Child Care Online</strong> now to take your Childcare eLearning experience to the next level!</p><p>Let's see what are those <strong>8 courses </strong>included in this <strong>Child Care Online</strong><strong>-</strong></p><ol><li>Dyslexia</li><li>Autism Diploma</li><li>ADHD Awareness Course</li><li>Nursery Nurse</li><li>Childcare and Nutrition</li><li>Level 3 Designated Safeguarding Lead Training Course</li><li>Level 2 Certificate in Behaviour that Challenges in Children</li><li>Advanced Diploma in Child Care</li></ol><p><strong>Learning Outcomes</strong></p><p>By the end of this <strong>Child Care Online</strong>, you will be able to -</p><ul><li>Understand the fundamentals of child attachment training to secure the best chance of many years of Child Care employment</li><li>Understand trauma treatments in children to be the best in the Childcare setting</li><li>Understand the development of a child.</li><li>Gain a solid understanding of all the Childcare factors that influence the development of a child</li><li>Understand immunisation in children</li><li>Gain a thorough understanding of infancy in Childcare</li><li>Gain in-depth knowledge about mental health in children and much more!</li></ul><p><strong>Why Choose Child Care Online - Bundle from Us</strong></p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul><p><strong>Other Benefits of Child Care Online</strong></p><ul><li>8 PDF Certificate Free</li><li>Expert Tutor Support</li><li>Lifetime Access</li><li>Unlimited Retake</li></ul> <p><strong>***Child Care Online**</strong></p><p><strong>Course 01: Dyslexia</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Dyslexia</li><li>Module 02: Learning Difficulties Due to Dyslexia</li><li>Module 03: Impact of Dyslexia in the Educational Setting</li><li>Module 04: Helping Adults with Dyslexia</li><li>Module 05: Dyslexia in the Workplace</li><li>Module 06: Approaches in Dyslexia</li><li>Module 07: Dyslexia Strengths and Rewards</li><li>Module 08: Assessment and Evaluation of Dyslexia</li><li>Module 09: Dyslexia Friendly Learning Environment</li><li>Module 10: Relevant Laws for Dyslexia</li></ul><p><strong>Course 02: Autism Diploma</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Introduction to Autism Spectrum Disorder (ASD)</li><li>Module 02: Approaches to Helping People and Children with Autism</li><li>Module 03: Diagnosis of Autism</li><li>Module 04: Communication</li><li>Module 05: Cognitive Styles and Functions in Autism</li><li>Module 06: Autistic Behaviour</li><li>Module 07: Organisation Systems with Autistic Individuals</li><li>Module 08: Autism Awareness</li><li>Module 09: Government Policies on Autism in England</li></ul><p><strong>Course 03: ADHD Awareness Course</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Overview of ADHD</li><li>Module 02: The Experience of Treatment and Care for ADHD</li><li>Module 03: Families and ADHD</li><li>Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training</li><li>Module 05: ADHD and Attention Difficulties</li><li>Module 06: Cognitive Approaches in ADHD</li><li>Module 07: The Organisation of Care for ADHD</li></ul><p><strong>Course 04: Nursery Nurse Course</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Nursery Nurse</li><li>Module 02: Recognizing Children's Growth and Development</li><li>Module 03: Observation and Assessment of Children in Early Childhood Settings</li><li>Module 04: How to Promote Equality, Diversity and Inclusive Practice in Early Years of Learning</li><li>Module 05: Safeguarding and Protecting Young Children</li><li>Module 06: Ensuring Health and Safety of Children in the Early Years</li><li>Module 07: The Essence of Nutrition and Healthy Food for Children</li><li>Module 08: Importance of Play and Learning in Children's Education</li><li>Module 09: Ways of Working with Children Having Special Needs</li><li>Module 10: Working in Partnership with Parents and Carers</li></ul><p><strong>Course 05: Childcare and Nutrition</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Childcare and Nutrition</li><li>Module 02: Children Growth and Development</li><li>Module 03: Health and Safety of Children</li><li>Module 04: Hygiene for Child Caring</li><li>Module 05: The Use of Macronutrients</li><li>Module 06: The Use of Micronutrients</li><li>Module 07: Nutritional Requirements of Child</li><li>Module 08: Child Nutritional Problem and Physical Development</li><li>Module 09: Caring for Special Needs Children</li><li>Module 10: Child Abuse and Neglect</li><li>Module 11: Nutrition Education and Activities</li></ul><p><strong>Course 06: Level 3 Designated Safeguarding Lead Training Course</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: Introduction</li><li>Module 02: Safeguarding Structure and Guidance</li><li>Module 03: Recognising and Responding to Abuse</li><li>Module 04: Responses Under the Safeguarding Structure</li><li>Module 05: Working Together and Sharing Information</li><li>Module 06: Recording Information</li></ul><p><strong>Course 07: Level 2 Certificate in Behaviour that Challenges in Children</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 1: Understand Behaviour That Challenges</li><li>Module 2: Understand How to Support Positive Behaviour</li><li>Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges</li><li>Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges</li></ul><p><strong>Advanced Diploma in Child Care</strong></p><p><em>Course Curriculum</em></p><ul><li>Module 01: An Overview of Early Childhood Education</li><li>Module 02: Empowering Children to Learn in the Early Years</li><li>Module 03: The Process of Caring for Child's Development</li><li>Module 04: Developing Socially and Emotionally</li><li>Module 05: Aspects That Influence the Development Process</li><li>Module 06: Stages of Language Development</li><li>Module 07: The Process of Moral Development</li><li>Module 08: Personality Development of Children</li><li>Module 09: Problems During Infancy and Childhood Period</li><li>Module 10: Adolescence's Problems Explained</li><li>Module 11: Safeguarding Children</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>Child Care Online</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Child Care Online</strong></p><p>This Child Care Online is ideal for anyone who wants to work or is already working in a childcare setting.</p>
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        <div>Requirements</div>
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                            <p><strong>Child Care Online</strong></p><p>There is no specific requirement to enrol for this Child Care Online. However, you need to be over 16.</p>
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        <div>Career path</div>
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                            <p><strong>Child Care Online</strong></p><p>After completing this Child Care Online, you may be able to pursue a variety of career opportunities. Such as -</p><ul><li>Child Protection Officer (Average Annual Salary in the UK: £25,000 to £40,000)</li><li>Psychological Wellbeing Practitioner (Average Annual Salary in the UK: £24,907 to £44,503)</li><li>Child Carer</li></ul>
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        <div>Certificates</div>
    </h2>

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                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
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                        </div>

Training Tale

Child Care

Online Course Creation

Autism Spectrum Counselling & Training (ASPECT)

Trainers Course

Teaching Online

Child Counselling

Child Care (Child Care) Online

General Admission

<p>Are you interested and excited to become a school teacher in the UK? If yes, you need to have certain recognised qualifications, i.e., Qualified Teacher Status (QTS), by following an Initial Teacher Training programme (ITT).</p><p>To gain the required qualification above, you need to become competent and skilled enough! With our <strong>Early Years Teaching </strong>bundle, you will acquire the necessary knowledge and skills and eventually become a qualified teacher.</p><p>This <strong>Early Years Teaching </strong>is a bundle of <strong>11 courses.</strong> We have sincerely combined these <strong>11 courses </strong>with a comprehensive curriculum made by the expert teachers to make this <strong>course </strong>highly valuable for you.</p><p>Depending on your need, you will get dedicated tutor support throughout this course. Our tutors are always happy to assist our learners. So, you need to ask for assistance only!</p><p>With this <strong>Early Years Teaching</strong>, you will get <strong>11 courses</strong>! It means you will get 11 different certificates of achievement once you complete all the courses successfully. Imagine how your CV will be enriched. And the PDF certificates are completely free.</p><p>With this <strong>Early Years Teaching</strong>, you will increase your employability skill enormously and stand out from the crowd. So, why do you hesitate? Just enrol on this <strong>bundle course</strong>, and the rest is on us to make your learning journey a pleasant one.</p><p>This course is fully online and self-paced, so you don't need to worry about timing. You can set your own schedule to continue the courses.</p><p>Let's see what are those <strong>11 courses </strong>included in this <strong> Early Years Teaching</strong><strong>-</strong></p><ul><li><strong>Course 01:</strong> Level 2 Award in Support Work in Schools and Colleges</li><li><strong>Course 02: </strong>Level 2 Diploma for the Early Years Practitioner</li><li><strong>Course 03: </strong>Level 3 Award in Childcare and Education</li><li><strong>Course 04: </strong>Diploma in Special Education Needs (SEN)</li><li><strong>Course 05: </strong>EYFS Teaching Diploma</li><li><strong>Course 06: </strong>Primary Teaching Diploma</li><li><strong>Course 07: </strong>Teaching Assistant</li><li><strong>Course 08: </strong>Early Years Level 4</li><li><strong>Course 09: </strong>Dyslexia</li><li><strong>Course 10: </strong>Autism Diploma</li><li><strong>Course 11: </strong>ADHD Awareness Course</li></ul><p><strong>Learning Outcomes</strong></p><p>By the end of this <strong>Course Bundle</strong>, you will be able to -</p><ul><li>Identify different teaching roles and responsibilities.</li><li>Become competent to qualify for the QTS test.</li><li>Be a teacher in your chosen field.</li><li>Deal with students effectively and efficiently in different settings.</li><li>Take care of the Special Education Needs and other problems the children face.</li></ul><p>Why Choose <strong>Course Bundle</strong> from Us</p><ul><li>Self-paced course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the course.</li></ul> <p><strong>Course 01:</strong></p><p><strong><em>Level 2 Award in Support Work in Schools and Colleges</em></strong></p><ul><li>Module 01: Understand Schools and Colleges as Organisations</li><li>Module 02: Understand Children and Young People's Development</li><li>Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults</li><li>Module 04: Understand Children and Young People's Health and Safety</li><li>Module 05: Safeguarding Children and Young People</li><li>Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People</li></ul><p>------------------</p><p><strong>Course 02:</strong></p><p><strong><em>Level 2 Diploma for the Early Years Practitioner</em></strong></p><ul><li>Module 01: Roles and Responsibilities of the Early Years Practitioner</li><li>Module 02: Health and Safety of Babies and Young Children in the Early Years</li><li>Module 03: Equality, Diversity and Inclusive Practice in Early Years Settings</li><li>Module 04: Safeguarding, Protection and Welfare of Babies and Young Children in Early Years Settings</li><li>Module 05: Understand How to Support Children's Development</li><li>Module 06: Support Care Routines for Babies and Young Children</li><li>Module 07: Support the Planning and Delivery of Activities, Purposeful Play Opportunities and Educational Programmes</li><li>Module 08: Promote Play in an Early Years Setting</li><li>Module 09: Support Well-being of Babies and Young Children for Healthy Lifestyles</li><li>Module 10: Support Babies and Young Children to be Physically Active</li><li>Module 11: Support the Needs of Babies and Young Children with Special Educational Needs and Disability</li><li>Module 12: Promote Positive Behaviour in Early Years Settings</li><li>Module 13: Partnership Working in the Early Years</li><li>Module 14: Support Children's Transition to School</li></ul><p>------------------</p><p><strong>Course 03:</strong></p><p><strong><em>Level 3 Award in Childcare and Education</em></strong></p><ul><li>Module 1: Child Development from Conception to Seven Years</li><li>Module 2: Children's Health and Wellbeing</li></ul><p>------------------</p><p><strong>Course 04:</strong></p><p><strong><em>Diploma in Special Education Needs (SEN)</em></strong></p><ul><li>Module 01: Introduction</li><li>Module 02: A Quick Overview of the New SEND Code of Practice</li><li>Module 03: Legislation Related to SEN</li><li>Module 04: SEN Assessments and Descriptors</li><li>Module 05: Education for Children with Disabilities</li><li>Module 06: Common SEN Conditions Found Within Mainstream Schools</li><li>Module 07: Assessment and Planning for Children with Special Educational Needs</li><li>Module 08: The Wider Children's Workforce Associated with Special Education Needs Provisions</li><li>Module 09: Working with other Professionals and other Sources of Support and Information</li></ul><p>------------------</p><p><strong>Course 05:</strong></p><p><strong><em>EYFS Teaching Diploma</em></strong></p><ul><li>Module 01: An Overview of EYFS</li><li>Module 02: Significance of Early Years in Development</li><li>Module 03: Teaching Techniques Focusing EYFS</li><li>Module 04: Curriculum for EYFS Teaching</li><li>Module 05: EYFS Teaching Career</li><li>Module 06: Fostering Learning and Development</li><li>Module 07: Children Having Special Education Needs or Disabilities</li><li>Module 08: Guiding Parents to the Early Years Foundation Stage</li><li>Module 09: Safety Requirements</li><li>Module 10: The EYFS Educational Philosophies and Privileges</li><li>Module 11: The Process of Registration, Inspection, and Quality Improvement</li><li>Module 12: EYFS Framework in 2021</li><li>Module 13: Finding Work as an EYFS Teacher</li></ul><p>------------------</p><p><strong>Course 06:</strong></p><p><strong><em>Primary Teaching Diploma</em></strong></p><ul><li>Module 01: Primary Education in the UK</li><li>Module 02: Responsibilities, Qualifications and Skills</li><li>Module 03: Initial Teacher Training</li><li>Module 04: Types of Schools in the UK</li><li>Module 05: Importance of Early Years in Development</li><li>Module 06: EYFS Teaching Techniques</li><li>Module 07: Teaching Primary English</li><li>Module 08: Teaching Primary Mathematics</li><li>Module 09: Teaching Primary Science, Design and Technology</li><li>Module 10: Teaching Other Primary Subjects</li><li>Module 11: Children Having Special Education Needs or Disabilities</li><li>Module 12: EYFS Framework in 2021</li><li>Module 13: Self-Management and Dealing with Stress</li></ul><p>------------------</p><p><strong>Course 07:</strong></p><p><strong><em>Teaching Assistant</em></strong></p><ul><li>Module 01: Roles and Responsibilities of the Teaching Assistant</li><li>Module 02: Working in the School</li><li>Module 03: Working in the Classroom</li><li>Module 04: Promote Children and Young people's Positive Behaviour</li><li>Module 05: Support Children and Young People's Health and Safety</li><li>Module 06: Communication and Professional Relationships with Children, Young People and Adults</li><li>Module 07: Develop Professional Relationships with Children, Young People and Adults</li><li>Module 08: Promote Equality, Diversity and Inclusion in Work with Children and Young People</li><li>Module 09: Understand How to Safeguard the Wellbeing of Children and Young People</li><li>Module 10: Support Learning Activities</li><li>Module 11: Schools as organisations</li><li>Module 12: Support Assessment for Learning</li><li>Module 13: Engage in personal development in children's and young people's settings</li><li>Module 14: Understand Child and Young Person Development</li><li>Module 15: Support Children and Young People to Achieve Their Education Potential</li><li>Module 16: Support Children and Young People to Make Positive Changes in Their Lives</li><li>Module 17: Facilitate the Learning and Development of Children and Young People through Mentoring</li></ul><p>------------------</p><p><strong>Course 08:</strong></p><p><strong><em>Early Years Level 4</em></strong></p><ul><li>Module 1: Supporting the Emotional and Physical Well-being of Children</li><li>Module 2: Equality, Diversity and Professional Partnerships</li><li>Module 3: Health and Safety Legislation</li><li>Module 4: Observations, Assessments and Planning</li><li>Module 5: Safeguarding Children</li><li>Module 6: The Early Years Foundation Stage</li><li>Module 7: Managing in a Nursery Environment</li><li>Module 8: Engaging in Professional Development</li></ul><p>------------------</p><p><strong>Course 09:</strong></p><p><strong><em>Dyslexia</em></strong></p><ul><li>Module 01: An Overview of Dyslexia</li><li>Module 02: Learning Difficulties Due to Dyslexia</li><li>Module 03: Impact of Dyslexia in the Educational Setting</li><li>Module 04: Helping Adults with Dyslexia</li><li>Module 05: Dyslexia in the Workplace</li><li>Module 06: Approaches in Dyslexia</li><li>Module 07: Dyslexia Strengths and Rewards</li><li>Module 08: Assessment and Evaluation of Dyslexia</li><li>Module 09: Dyslexia Friendly Learning Environment</li><li>Module 10: Relevant Laws for Dyslexia</li></ul><p>------------------</p><p><strong>Course 10:</strong></p><p><strong><em>Autism Diploma</em></strong></p><ul><li>Module 01: Introduction to Autism Spectrum Disorder (ASD)</li><li>Module 02: Approaches to Helping People and Children with Autism</li><li>Module 03: Diagnosis of Autism</li><li>Module 04: Communication</li><li>Module 05: Cognitive Styles and Functions in Autism</li><li>Module 06: Autistic Behaviour</li><li>Module 07: Organisation Systems with Autistic Individuals</li><li>Module 08: Autism Awareness</li><li>Module 09: Government Policies on Autism in England</li></ul><p>------------------</p><p><strong>Course 11:</strong></p><p><strong><em>ADHD Awareness Course</em></strong></p><ul><li>Module 01: Overview of ADHD</li><li>Module 02: The Experience of Treatment and Care for ADHD</li><li>Module 03: Families and ADHD</li><li>Module 04: Psychological Interventions for Children with ADHD in Educational Settings and Parent Training</li><li>Module 05: ADHD and Attention Difficulties</li><li>Module 06: Cognitive Approaches in ADHD</li><li>Module 07: The Organisation of Care for ADHD</li></ul><p><strong>Assessment Method</strong></p><p>After completing each module of <strong>course</strong>, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification</strong></p><p>After completing the <strong>MCQ/Assignment</strong> assessment for this course, you will be entitled to a Certificate of Completion from <strong>Training Tale</strong>. It will act as proof of your extensive professional development. The certificate is in PDF format, which is <strong>completely free</strong> to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This <strong>course </strong>is ideal for you to become a teacher in any setting. Moreover, existing teachers will also benefit from this <strong>Early Years Teaching</strong> by enriching their knowledge and skills.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There is no specific requirement to enrol for this <strong>course</strong>. However, you need to be over 16. Besides, to gain the best out of this <strong>Early Years Teaching</strong>, you must have a strong passion for becoming a teacher.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You can become skilled in different teaching professions with this <strong>course</strong>. Such as -</p><ul><li>Primary Teacher</li><li>Primary Teaching Assistant</li><li>Teaching Assistant</li><li>EYFS Teacher</li><li>Nursery Nurse</li><li>SEN Teacher</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Certificate in Further Education & Training (Cert Ed)

Primary Teaching

Initial Teacher

Early Years Foundation Stage (EYFS)

Further Education Teacher

Early Years

Early Years Teaching Course

Packt

Python

Programming

Unlock your creative prowess in the exhilarating realm of game development through this course. This step-by-step guide empowers you to grasp the nuances of crafting captivating 2D games using Python and the robust Pygame library. Understanding of concepts such as control flow, data structures, and object-oriented programming would be beneficial.

Python for Game Programming - Pygame from A to Z

<p>Embark on an enriching journey with the "Teaching Assistant" course bundle, an intricately designed programme that illuminates the path to educational mastery. Within this course, learners are invited to delve into a realm where nurturing young minds and fostering educational excellence converge. This comprehensive curriculum not only hones the skills needed for effective classroom management but also offers an insightful exploration into the diverse aspects of child development and special educational needs. From the foundational principles of engaging teaching methods to the nuanced understanding of specific learning difficulties, this bundle encompasses a spectrum of knowledge crucial for any aspiring teaching assistant. Enrol in this course today and set forth on a transformative journey towards educational brilliance.</p><p><strong>This Teaching Assistant Bundle Consists of the following Premium courses:</strong></p><ul><li>Course 01: Teaching Assistant</li><li>Course 02: Nursery Teacher Training Course</li><li>Course 03: Teaching Fundamentals: Make Concepts Easy to Understand</li><li>Course 04: Teach to Engage Students</li><li>Course 05: Educational Psychology and Development</li><li>Course 06: EYFS Teaching - Level 3</li><li>Course 07: Understanding Autism Awareness and Diagnosis</li><li>Course 08: Autism &amp; Dyslexia Awareness Training</li><li>Course 09: SEN Teaching Assistant and Child Development</li><li>Course 10: SEND Teaching Assistant</li><li>Course 11: Child Language Disorder (CLD)</li><li>Course 12: Phonics Teaching Assistant</li><li>Course 13: Leadership in Teaching</li></ul><p><strong>Learning Outcomes</strong></p><p>Upon completion of this Teaching Assistant Training bundle, you should be able to:</p><ul><li>Acquire foundational skills for effective teaching assistance.</li><li>Understand child development in educational settings.</li><li>Learn strategies for engaging diverse student groups.</li><li>Gain insights into special educational needs and support.</li><li>Develop expertise in nursery and early years teaching.</li><li>Enhance leadership abilities within educational environments.</li></ul><p>In this course, learners will be immersed in a multifaceted educational experience. The curriculum starts with an exploration of the essential roles and responsibilities of a teaching assistant, providing a solid foundation for the rest of the journey. Learners will then navigate through the nuances of nursery teaching, gaining valuable insights into the unique needs of early years education. As the course progresses, emphasis is placed on understanding and implementing effective teaching strategies that cater to diverse learning styles, ensuring that concepts are made accessible and engaging for all students.</p><p>The course also delves deep into the realm of educational psychology, offering learners a profound understanding of child development and learning processes. This knowledge is further enriched by specialised training in supporting children with special educational needs, including autism, dyslexia, and language disorders. By the end of the course, learners will not only have developed practical skills in phonics teaching but also gained the ability to lead and inspire in educational settings.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        130 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is tailored for:</p><ul><li>Individuals aspiring to become teaching assistants.</li><li>Educators seeking to specialise in nursery teaching.</li><li>Professionals interested in educational psychology.</li><li>Those keen on supporting children with special needs.</li><li>Career changers aiming to enter the education sector.</li><li>Existing teachers looking to enhance their skills.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No requirements to enrol this Teaching Assistant Training Bundle course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion, various career opportunities include:</p><ul><li><strong>Teaching Assistant</strong>: £17,000 - £23,000</li><li><strong>Nursery Teacher</strong>: £18,000 - £25,000</li><li><strong>Special Educational Needs (SEN) Assistant</strong>: £17,500 - £22,000</li><li><strong>Child Development Specialist</strong>: £20,000 - £28,000</li><li><strong>Educational Psychologist (with further training)</strong>: £30,000 - £48,000</li><li><strong>Early Years Manager</strong>: £22,000 - £30,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited e-Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPDQS Accredited Hard-Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>You will get the Hard Copy certificate for the title course (<strong>Teaching Assistant</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each.</p><p><strong>Please Note:</strong> The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p></div>

                        </div>

Apex Learning

Teaching Assistant Training Bundle

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! </strong></p><p>Every child's potential shines like a star in the night sky, but there also exists barriers that dim their luminance-barriers not of their making but of our understanding. In the UK, approximately <strong>1.5 million children</strong> live with <strong>learning disabilities</strong>, each facing unique challenges that often go unnoticed. The "Learning Disability Nursing and Special Education Needs (SEN) - CPD Certified" course bundle is a source of hope, crafted to illuminate the paths of those dedicated to guiding these exceptional stars to their fullest brilliance.</p><p>This bundle unfolds across multiple aspects of Learning Disability and topics relevant to it, each a stepping stone towards mastery in supporting individuals with learning disabilities and SEN. From foundational awareness of <strong>Learning Disabilities</strong>, <strong>SEN Training</strong>, to focused explorations into <strong>Autism</strong>, <strong>ADHD</strong>, and <strong>Dyslexia</strong>, the curriculum bridges gaps in understanding and care. Advanced insights into <strong>Child Language Disorder</strong>, <strong>Neuropsychology</strong>, <strong>Speech Therapy</strong>, <strong>EYFS Teaching</strong>, <strong>Phonics</strong>, and the art of <strong>Play Therapy</strong> equip learners with the knowledge and skills to make a noticeable difference in lives awaiting guidance and understanding.</p><p><strong>Courses Are Included in this Bundle:</strong></p><ul><li><strong> Course 01: </strong>Learning Disability Awareness</li><li><strong> Course 02: </strong>Special Education Needs (SEN) Training</li><li><strong> Course 03: </strong>Autism Awareness<strong><br /></strong></li><li><strong> Course 04: </strong>ADHD Awareness Training</li><li><strong> Course 05: </strong>Dyslexia Awareness Course</li><li><strong> Course 06: </strong>Child Language Disorder (CLD)</li><li><strong> Course 07: </strong>Neuropsychology &amp; Development of Children</li><li><strong> Course 08: </strong>Speech Therapy Level 3</li><li><strong> Course 09: </strong>EYFS Teaching - Level 3</li><li><strong> Course 10: </strong>Phonics Teaching Diploma Level 3</li><li><strong> Course 11: </strong>Play Therapy</li></ul><p>Embrace the opportunity to be more than an educator or a nurse; become a navigator for souls adrift in this world. The "Learning Disability Nursing and SEN" course bundle offers not just a career advancement but a chance to touch lives and contribute to a society where every individual has the support they need to shine. Enrol now and take part in this journey of enlightenment, empathy, and empowerment!</p><p><strong>Learning Outcomes of this Bundle:</strong></p><ul><li>Gain comprehensive knowledge of learning disabilities and special education needs.</li><li>Develop specialised skills for supporting individuals with Autism and ADHD.</li><li>Understand and address the challenges faced by individuals with Dyslexia.</li><li>Acquire insights into Child Language Disorders and neuropsychological development.</li><li>Master effective speech therapy and phonics teaching techniques.</li><li>Explore the benefits and applications of play therapy in learning.</li></ul><p><strong>Why Prefer this Course?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with this training program (£10 postal charge will be applicable for international delivery)</li><li>The course is <strong>Affordable and Simple</strong> to understand</li><li>Get <strong>Lifetime Access</strong> to the course materials</li><li>The training program comes with <strong>24/7 Tutor Support</strong></li></ul> <p>Start your learning journey straight away!</p><p><strong> Course Curriculum </strong></p><p><strong> Course 01: Learning Disability Awareness</strong></p><ul><li>Module 01: Learning Disability and Mental Health</li><li>Module 02: Learning Disability Nursing</li><li>Module 03: Psychosocial Interventions</li><li>Module 04: Psychodynamic Approaches</li><li>Module 05: Learning Disability Nursing Throughout the Lifespan</li><li>Module 06: Role of the Learning Disability Nurse in Promoting Health and Well-Being</li><li>Module 07: Care Planning in Mental Health Settings</li><li>Module 08: Nursing Models and Behavioural Interventions</li><li>Module 09: The Future of Learning Disability Nursing</li><li>Module 10: Future Spheres of Practice for Learning Disability Nursing</li></ul><p><strong> Course 02: Special Education Needs (SEN) Training</strong></p><ul><li>Module 01: Special Education Needs (SEN) An Overview</li><li>Module 02: SEN Support</li><li>Module 03: High Quality Teaching for Pupils with SEN</li><li>Module 04: SEN Teaching Methodologies</li><li>Module 05: Communication and Interaction</li><li>Module 06: Cognition and Learning</li><li>Module 07: Social, Emotional and Mental Health Difficulties</li><li>Module 08: Sensory or Physical Needs</li><li>Module 09: Working in Partnership</li></ul><p><strong> Course 03: Autism Awareness</strong></p><ul><li>Module 01: Autism Spectrum Disorder (ASD)</li><li>Module 02: Learning Difficulties Related to Autism</li><li>Module 03: Autism Diagnosis</li><li>Module 04: Cognitive Approaches in Autism</li><li>Module 05: Dealing with Autistic Individuals</li><li>Module 06: Other Considerations for Dealing with Autistic Individuals</li><li>Module 07: Engagement in Autism Awareness</li></ul><p><strong>=========&gt;&gt;&gt;&gt;&gt; And 8 More Courses &lt;&lt;&lt;&lt;&lt;=========</strong></p><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate:</strong> Free (Previously it was £12.99*11 = £143)</li><li><strong>CPD Hard Copy Certificate: </strong>Free (For The First Course: Previously it was £29.99)</li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for:</p><ul><li>Aspiring SENCOs</li><li>Teachers</li><li>Nurses</li><li>Therapists</li><li>Career changers</li><li>Parents</li></ul><p><strong>Please note:</strong> This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this bundle, you are to start your career or begin the next phase of your career.</p><ul><li>SEN Teacher - £25,000 to £40,000</li><li>Learning Disability Nurse - £24,000 to £35,000</li><li>Speech and Language Therapist - £26,000 to £41,000</li><li>Educational Psychologist - £40,000 to £50,000</li><li>Play Therapist - £30,000 to £45,000</li><li>Phonics Teacher - £22,000 to £30,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></strong></p></div>

                        </div>

Academy for Health and Fitness

Learning Disability Nursing and Special Education Needs (SEN) - CPD Certified

Skill Up

Puppy Training

Dog Training

Dog Behaviour

Grasp dog training, health, and behavior essentials. Master canine communication, tackle common issues, and promote holistic health. Begin now!

Online Dog Training, Dog Health and Behavior Course

<p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Overview:</span></strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Welcome to the "Introduction to Clinical Observations and Managing Deterioration" e-learning course! This comprehensive course has been thoughtfully designed to provide a diverse audience, including healthcare professionals, students, caregivers, and individuals interested in medical care, with essential knowledge and practical skills related to recognising and responding to clinical deterioration in patients.</span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 1: Understanding Clinical Observations and Deterioration</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the critical importance of clinical observations in identifying early signs of patient deterioration.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the potential consequences of failing to recognise and respond promptly to changes in patient status.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the role of healthcare professionals in ensuring patient safety and well-being.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 2: Early Warning Signs and Risk Factors</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise common early warning signs of clinical deterioration across different patient populations.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand risk factors that contribute to patient deterioration.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into the importance of systematic assessment and monitoring.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 3: Vital Signs Monitoring</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Develop practical proficiency in monitoring vital signs, including heart rate, blood pressure, respiratory rate, and temperature.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the significance of vital signs in assessing patient health and well-being.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about normal ranges, deviations, and interpretation of vital sign trends.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 4: Neurological Assessment</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn techniques for performing basic neurological assessments.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how to assess consciousness, orientation, pupil response, and motor function.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into using neurological assessments to detect changes in patients&#39; conditions.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 5: Respiratory Assessment</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore the importance of respiratory assessments in identifying breathing difficulties and abnormalities.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand techniques for assessing respiratory rate, depth, effort, and breath sounds.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn to interpret respiratory assessment findings and their implications.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 6: Cardiovascular Assessment</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Gain insights into cardiovascular assessments to detect changes in heart function and circulation.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand techniques for assessing heart rate, blood pressure, peripheral pulses, and skin color.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn to recognise signs of inadequate perfusion and circulatory compromise.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 7: Documentation and Communication</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore documentation requirements for clinical observations and patient assessments.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of effective communication with patients, caregivers, and healthcare teams.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to provide clear and concise information for accurate patient management.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 8: Escalation and Response</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn about the escalation process in managing deteriorating patients.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of timely communication and collaboration with healthcare teams.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore strategies for responding to specific clinical situations and initiating appropriate interventions.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 9: Ethical and Legal Considerations</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Discover ethical considerations in recognising and managing clinical deterioration.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand the importance of informed consent and involving patients in decision-making.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Explore legal aspects and documentation requirements related to patient assessment and management.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Module 10: Practical Application and Self-Assessment</span></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Engage in hands-on simulations of clinical assessment and deterioration management scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Elevate your learning through reflective self-assessment questions and immersive interactive scenarios.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Reap the benefits of immediate feedback and tailored guidance to enhance your proficiency.</li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By participating in this open e-learning course, you will have acquired crucial knowledge and practical skills related to clinical observations and managing patient deterioration. </span></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Note: This course overview is a general guideline and can be customised to suit specific local requirements and preferences, therefore, we recommend that you contact us to discuss your requirements prior to making a booking.</strong></span></p>

Guardian Angels Training

Join our "Introduction to Clinical Observations and Managing Deterioration" e-learning course. Gain essential knowledge and practical skills to recognise and respond to clinical deterioration in patients. Perfect for healthcare professionals, students, caregivers, and medical enthusiasts.

An Introduction to Clinical Observations and Managing Deterioration (e-Learning)

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				<p><span>The 'Understanding Learning Difficulties and Safeguarding Diploma' course offers a comprehensive exploration of effective learning support and safeguarding practices, equipping participants with essential skills to assist learners with diverse needs. Delve into the role and responsibilities of a Learning Support Assistant, master various teaching methodologies, and acquire the skills needed to provide targeted assistance to students with special educational needs. Learn how to create an inclusive and supportive learning environment while prioritizing the safety and well-being of children and young people.</span></p><p><b id="docs-internal-guid-fca28f3e-7fff-2e8a-d09a-2da55032e8c4"><br /></b></p><p><span>Learning Outcomes:</span></p><ul><li><p><span>Develop proficiency as a Learning Support Assistant in diverse educational settings.</span></p></li><li><p><span>Acquire a thorough understanding of effective teaching methodologies.</span></p></li><li><p><span>Cultivate essential skills for providing specialized support to learners with learning difficulties.</span></p></li><li><p><span>Gain insight into the crucial role and responsibilities of a Learning Support Assistant.</span></p></li><li><p><span>Explore strategies for supporting pupils with special needs, enhancing their learning experiences.</span></p></li><li><p><span>Learn how to create an inclusive classroom environment that accommodates diverse learning needs.</span></p></li><li><p><span>Understand the principles and practices of safeguarding children and young people.</span></p></li><li><p><span>Develop the ability to identify and address potential safeguarding concerns.</span></p></li></ul><p><b><br /></b></p><h3><span>Why buy this Understanding Learning Difficulties and Safeguarding Diploma?</span></h3><ul><li><p><span>Unlimited access to the course for forever</span></p></li><li><p><span>Digital Certificate, Transcript, student ID</span><span> all included in the price</span></p></li><li><p><span>Absolutely no hidden fees</span></p></li><li><p><span>Directly receive </span><span>CPD </span><span>accredited qualifications after course completion</span></p></li><li><p><span>Receive one to one assistance on every weekday from professionals</span></p></li><li><p><span>Immediately receive the PDF certificate after passing</span></p></li><li><p><span>Receive the original copies of your certificate and transcript on the next working day</span></p></li><li><p><span>Easily learn the skills and knowledge from the comfort of your home</span></p></li></ul><p><b><br /></b></p><h3><span>Certification</span></h3><p><span>After studying the course materials of the </span><span>Understanding Learning Difficulties and Safeguarding Diploma</span><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p><p><b><br /></b></p><h3><span>Who is this course for?</span></h3><p><span>This </span><span>Understanding Learning Difficulties and Safeguarding Diploma</span><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p><ul><li><p><span>Aspiring Learning Support Assistants seeking comprehensive training.</span></p></li><li><p><span>Current Learning Support Assistants aiming to enhance their skills and knowledge.</span></p></li><li><p><span>Teachers and educators interested in expanding their understanding of learning difficulties and safeguarding.</span></p></li><li><p><span>Individuals considering a career in special education or student support.</span></p></li></ul><p><b><br /></b></p><h3><span>Prerequisites</span></h3><p><span>This </span><span>Understanding Learning Difficulties and Safeguarding Diploma </span><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p><p><b><br /></b></p><h3><span>Career path</span></h3><p></p><ul><li><p><span>Learning Support Assistant - Median salary of £16,000 - £25,000 per year.</span></p></li><li><p><span>Special Education Teacher - Median salary of £25,000 - £40,000 per year.</span></p></li><li><p><span>Educational Consultant - Median salary of £30,000 - £45,000 per year.</span></p></li><li><p><span>Behaviour Specialist - Median salary of £25,000 - £40,000 per year.</span></p></li><li><p><span>Safeguarding Officer - Median salary of £25,000 - £35,000 per year.</span></p></li></ul>					</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Learning Support Assistant: Workplace &amp; Work</td>
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					<td><i></i></td>
					<td>Module 01: Learning Support Assistant: Workplace &amp; Works</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Module 02: Teaching Methodologies</td>
				</tr>
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					<td><i></i></td>
					<td>Module 02: Teaching Methodologies</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Skills of a Learning Support Assistant </td>
				</tr>
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					<td><i></i></td>
					<td>Module 03: Skills of A Learning Support Assistant</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 04: The Role and Responsibilities of the Learning Support Assistant</td>
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					<td><i></i></td>
					<td>Module 04: The Role and Responsibilities of the Learning Support Assistant</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 05: SEN Teaching </td>
				</tr>
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					<td><i></i></td>
					<td>Module 05: SEN Teaching</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
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					<td colspan="4">Module 06: How to Support Pupils with Special Needs Part 1</td>
				</tr>
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					<td><i></i></td>
					<td>Module 06: Supporting Pupils with Special Needs (Part 01)</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
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					<td colspan="4">Module 07: How to Support Pupils with Special Needs Part 2</td>
				</tr>
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					<td><i></i></td>
					<td>Module 07: How to Support Pupils with Special Needs Part-2</td>
					<td> </td>
					<td><span><i></i> 00:50:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Safeguarding Children &amp; Young People</td>
				</tr>
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					<td><i></i></td>
					<td>Module 08 Safeguarding Children and Young People</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Understanding Learning Difficulties and Safeguarding Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam - Understanding Learning Difficulties and Safeguarding Diploma</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Learning & Development

Child Safeguarding

Learning Support Assistant (LSA)

Diploma in Education & Training (DET)

Understanding Learning Difficulties and Safeguarding Diploma

<p>Unlock the power of inclusive education with our course, '<strong>Understanding Specific Learning Difficulties: Supporting Diverse Learners</strong>.' In a world that celebrates diversity, it's crucial to equip yourself with the knowledge and skills to support learners facing specific learning difficulties (SLD). This comprehensive program delves deep into the heart of SLD, guiding you through the intricacies of different learning disabilities, the diagnostic journey, and the far-reaching impacts of SLD on individuals and society. Through modules focused on learning difficulties and dyslexia, you'll gain a profound understanding of these challenges and learn how to provide person-centred care and support. Join us on this educational journey to empower diverse learners and make a meaningful impact in the field of education.</p>
<h3><strong>Learning Outcomes</strong></h3>
<ul>
<li>Gain a thorough understanding of learning disabilities and specific learning difficulties (SLD).</li>
<li>Identify and differentiate between various types of learning disabilities.</li>
<li>Explore the diagnostic process and the journey to diagnosing SLD.</li>
<li>Analyze the societal and individual impacts of SLD.</li>
<li>Develop the skills to provide person-centred care and support for individuals with SLD.</li>
</ul>
<h3><b>Why buy this <span>Understanding Specific Learning Difficulties: Supporting Diverse Learners</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Understanding Specific Learning Difficulties: Supporting Diverse Learners</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Understanding Specific Learning Difficulties: Supporting Diverse Learners course for?</b></h3>
<ul>
<li>Educators and teachers committed to inclusive education.</li>
<li>Parents and caregivers seeking to better support children with learning difficulties.</li>
<li>Individuals interested in pursuing careers in special education.</li>
<li>Educational policymakers and advocates for inclusive learning.</li>
<li>Anyone eager to make a positive impact on the lives of diverse learners.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Understanding Specific Learning Difficulties: Supporting Diverse Learners</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Understanding Specific Learning Difficulties: Supporting Diverse Learners</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Special Education Teacher</strong>: £25,000 - £40,000 per annum</li>
<li><strong>Learning Support Assistant</strong>: £16,000 - £23,000 per annum</li>
<li><strong>Educational Psychologist</strong>: £40,000 - £60,000 per annum</li>
<li><strong>Inclusion Coordinator</strong>: £30,000 - £45,000 per annum</li>
<li><strong>Speech and Language Therapist</strong>: £25,000 - £45,000 per annum</li>
<li><strong>Special Educational Needs (SEN) Advisor</strong>: £25,000 - £40,000 per annum</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Learning Disability</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Learning Disability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
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					<td colspan="4">Module 02: Different Types of Learning Disability</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Types of Learning Disability</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: The Journey to Diagnosis</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Journey to Diagnosis</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Impacts of SLD on Individuals and Society</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Impacts of SLD on Individuals and Society</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Learning Difficulties and Dyslexia</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Learning Difficulties and Dyslexia</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Person Centred Care and Support</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Person Centred Care and Support</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Future Perspectives on SLD</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Future Perspectives on SLD</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Learning Disability Nurse

Dyslexia Awareness

Dyslexia Teacher

Learning Disability

Understanding Specific Learning Difficulties: Supporting Diverse Learners

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Slough

Bingley

Newport

Peterborough

Milton Keynes 

Nottingham

Paisley

Birmingham

Luton

Hull

Northampton

Bedford

Liverpool 

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Professional Development

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024

Born at the Right Time

SENCO

Midwifery

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Oct 24)

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems The anatomy of swallowing</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">About this event</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Causes of dysphagia and common swallowing problems</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The anatomy of swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How to recognise when someone is having difficulty swallowing</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Reducing risk of choking</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Knowing when to escalate and refer to a specialist</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Privacy, dignity and respect</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Alternatives to oral feeding</p>

Caring For Care

Dysphagia Training

<p id="isPasted" style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;">LOOKING FOR:</strong> ADULT FICTION</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise Buckley</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"> </span> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin&rsquo;s <em fr-original-style="" style="box-sizing: border-box;">When All is Said</em>, which spent five weeks at number one in Ireland and sold into 17 territories.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.</span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise is looking for:-</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Literary and upmarket fiction</strong> that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think <em fr-original-style="" style="box-sizing: border-box;">Shuggie Bain</em> by Douglas Stuart, <em fr-original-style="" style="box-sizing: border-box;">My Name is Leon</em> by Kit de Waal or <em fr-original-style="" style="box-sizing: border-box;">Boys Don&rsquo;t Cry</em> by F&Iacute;ona Scarlett).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Irish literary and book club fiction</strong>. Think Claire Keegan, Louise Kennedy or Anne Griffin.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">commercial fiction</strong> she loves novels set during the Second World War, such as <em fr-original-style="" style="box-sizing: border-box;">The Nightingale</em> by Kristin Hannah, <em fr-original-style="" style="box-sizing: border-box;">The Beekeeper of Aleppo</em> by Christi Lefteri or <em fr-original-style="" style="box-sizing: border-box;">The Midwife of Auschwitz</em> by Anna Stuart. Louise recently read and loved <em fr-original-style="" style="box-sizing: border-box;">The Last List of Mabel Beaumont</em> by Laura Pearson and would love to see anything in the same &lsquo;older person going on a journey&rsquo; category, a more recent <em fr-original-style="" style="box-sizing: border-box;">The Unlikely Pilgrimage of Harold Fry</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Louise had a lot of fun publishing a &lsquo;pet fiction&rsquo; novel as an editor (<em fr-original-style="" style="box-sizing: border-box;">Molly and the Cat&nbsp;Caf&eacute;</em>) and would love to find an author who can write an <em fr-original-style="" style="box-sizing: border-box;">Alfie the Doorstep Cat/Dog</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">She has a soft spot for novels featuring <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">time-travel or parallel universes</strong>, a &lsquo;what if&rsquo; that plays around with conventions. At the literary end this would be books like <em fr-original-style="" style="box-sizing: border-box;">Life After Life</em> by Kate Atkinson, <em fr-original-style="" style="box-sizing: border-box;">The Shining Girls</em> by Lauren Beukes or <em fr-original-style="" style="box-sizing: border-box;">This is How You Lose the Time War</em> by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved <em fr-original-style="" style="box-sizing: border-box;">Wrong Place, Wrong Time</em> by Gillian McAllister, <em fr-original-style="" style="box-sizing: border-box;">Dark Matter</em> by Blake Crouch and <em fr-original-style="" style="box-sizing: border-box;">Oona Out of Order</em> by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think <em fr-original-style="" style="box-sizing: border-box;">Rivers of London</em> by Ben Aaronovitch, <em fr-original-style="" style="box-sizing: border-box;">Threadneedle</em> by Cari Thomas, <em fr-original-style="" style="box-sizing: border-box;">A Discovery of Witches</em> by Deborah Harkness or <em fr-original-style="" style="box-sizing: border-box;">The Gifts</em> by Liz Hyder. And also cosy fantasy in the vein of <em fr-original-style="" style="box-sizing: border-box;">Legends and Lattes</em> or<em fr-original-style="" style="box-sizing: border-box;">&nbsp;The House in the Cerulean Sea</em>.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Cosy or humorous crime</strong>. Recently, Louise absolutely loved <em fr-original-style="" style="box-sizing: border-box;">Over My Dead Body</em> by Maz Evans. When she was an editor Louise published the hit <em fr-original-style="" style="box-sizing: border-box;">Luckiest Girl Alive</em> by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like <em fr-original-style="" style="box-sizing: border-box;">My Sister, the Serial Killer</em> by Oyinkan Braithwaite.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a &lsquo;beating the system&rsquo; narrative.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Louise is NOT looking for</u>:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romance</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-romantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-epic, traditional fantasy</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-space opera</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-straightforward women&rsquo;s fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-children&rsquo;s fiction of any kind</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">-non-fiction</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong id="isPasted" style="color: rgb(16, 24, 64); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 64);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.</span></strong>
</p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">(</span><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email</span> <a href="mailto:agent121@iaminprint.co.uk" style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto; font-size: var(--font-size);" fr-original-style="box-sizing: border-box; text-decoration: inherit; cursor: pointer; user-select: auto;">agent121@iaminprint.co.uk</a> <span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">to apply, outlining your case for this option which is offered at the </span></em><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">discretion of&nbsp;</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print)</em>.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">By booking you understand you need to conduct an internet connection test with<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;</strong><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Pr</em><em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">int</em> prior to the event. You also agree to email your material in one document to reach <em fr-original-style="" style="box-sizing: border-box;">I Am In Print</em> by the stated submission deadline and note that <em style="box-sizing: border-box;" fr-original-style="box-sizing: border-box;">I Am In Print</em> take no responsibility for the advice received during your agent meeting.</span></p><p style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" fr-original-style="box-sizing: border-box; font-size: 16px; color: var(--text); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><strong style="box-sizing: border-box; font-weight: 700;" fr-original-style="box-sizing: border-box; font-weight: 700;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The submission deadline is: Tuesday 1 October 2024</span></strong></p>

LOOKING FOR: ADULT FICTION
Louise Buckley  has worked in publishing for well over a decade. She was inspired to enter the publishing industry after completing an MA in Creative Writing and then spent a hugely enjoyable year working as a bookseller for Waterstones, wishing that she could have a hand in publishing books.
After a year working at Dorling Kindersley, she then spent almost five years working in the commercial fiction division at Pan Macmillan, where she published a mix of commercial bestsellers and award-winning authors.
Most recently, she was an Associate Literary Agent at Zeno Agency Ltd. As an agent she represented a roster of commercial and literary fiction, including Anne Griffin’s When All is Said, which spent five weeks at number one in Ireland and sold into 17 territories.
She is delighted to be working with Hannah at Hannah Sheppard Literary Agency.
Louise is looking for:-
Literary and upmarket fiction that focusses on the underdog, the repressed, the suppressed. Louise is especially interested in novels that represent working-class people or children going through difficult circumstances (think Shuggie Bain by Douglas Stuart, My Name is Leon by Kit de Waal or Boys Don’t Cry by FÍona Scarlett).
Irish literary and book club fiction. Think Claire Keegan, Louise Kennedy or Anne Griffin.
In commercial fiction she loves novels set during the Second World War, such as The Nightingale by Kristin Hannah, The Beekeeper of Aleppo by Christi Lefteri or The Midwife of Auschwitz by Anna Stuart. Louise recently read and loved The Last List of Mabel Beaumont by Laura Pearson and would love to see anything in the same ‘older person going on a journey’ category, a more recent The Unlikely Pilgrimage of Harold Fry.
Louise had a lot of fun publishing a ‘pet fiction’ novel as an editor (Molly and the Cat Café) and would love to find an author who can write an Alfie the Doorstep Cat/Dog.
She has a soft spot for novels featuring time-travel or parallel universes, a ‘what if’ that plays around with conventions. At the literary end this would be books like Life After Life by Kate Atkinson, The Shining Girls by Lauren Beukes or This is How You Lose the Time War by Amal El-Mohtar and Max Gladstone. At the more commercial end Louise loved Wrong Place, Wrong Time by Gillian McAllister, Dark Matter by Blake Crouch and Oona Out of Order by Martina Montimore. She also enjoys novels set in the real world but featuring a hefty dose of magic or the supernatural. They can be commercial or literary, present-day or historical. Think Rivers of London by Ben Aaronovitch, Threadneedle by Cari Thomas, A Discovery of Witches by Deborah Harkness or The Gifts by Liz Hyder. And also cosy fantasy in the vein of Legends and Lattes or The House in the Cerulean Sea.
Cosy or humorous crime. Recently, Louise absolutely loved Over My Dead Body by Maz Evans. When she was an editor Louise published the hit Luckiest Girl Alive by Jessica Knoll and would love to represent incisive, intelligent suspense written by authors such as Jessica Knoll and Gillian Flynn, or something a little more subversive and blackly comic like My Sister, the Serial Killer by Oyinkan Braithwaite.
More generally, Louise would also love to see novels with a disabled protagonist or someone (like myself) who is living with an invisible disability. As an ex-primary school teacher, she also warmly welcomes submissions from teachers, especially if the submission falls into one of the other categories she has listed. Following-on from this, she enjoys reading stories that follow a ‘beating the system’ narrative.
Louise is NOT looking for:
-romance
-romantasy
-epic, traditional fantasy
-space opera
-straightforward women’s fiction
-children’s fiction of any kind
-non-fiction
Louise would like you to submit a covering letter, 1 page synopsis and the first three chapters or 5,000 words of your manuscript in a single word document.

(In addition to the paid sessions, Louise is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print). 
By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting.
The submission deadline is: Friday 27 September 2024

I Am In Print

Fiction Writing

TWO SPACES LEFT! 8th October Louise Buckley #Agent121. Looking for: ADULT FICTION

Contents:
- Workshop Overview
- Topics
- Who should attend
- Group Rates
- Chynna Clayton Bio
- Kate Wood Bio
- Past Attendee Feedback




EA/PA Excellence Workshop
We are delighted to announce three dates for our exclusive EA/PA Excellence Workshop facilitated by Kate Wood and keynoted by Chynna Clayton "Body Woman" to Michelle Obama former First Lady of the United States of America. 
Our aims for this workshop:
Build and maintain resilience in the face of ever-increasing demands on time and energy
Add to best-practice strategies for strengthening relationships online with colleagues, clients and key stakeholders
Develop influencing skills to confidently handle difficult front-line situations and people
Topic 1
Handling pressure with resilience

Recognise what's within your control and how to let go of what's not
Learn the science behind negative thinking and how to retrain your brain for maximum impact
Explore how to find the bright spot in your ever-changing workstack for motivation
Topic 2
Strengthening working relationships online
Understand why online working makes it difficult to get people to do what you need
Discover how best to build trust and connection when working remotely and in hybrid environments
Learn the key do's and don'ts for virtual communication
Topic 3
Managing time and boundaries
Use conflict-handling strategies confidently for long-term benefits
Practice ways to hold your ground without damaging your reputation
Create and maintain boundaries for personal effectiveness
Keynote Address with Q&A from the audience:
Keynote from Chynna Clayton former assistant to First Lady of the United States, Michelle Obama.
Opportunity for the audience to take part in a Q&A with Chynna on how to excel within an administration role



Who will attend?
PA's
EA's
Administrative roles
This workshop is open to females, male including trans women/males and non-binary professionals.







Group Rate Discounts
Group discounts are on request - please call 0800 949 9111 or email support@ownyoursuccess.co.uk if you need support around this matter. 





Chynna Clayton Bio
Keynote Speaker
 

Empathetic, strategic, and meticulous about the details, Chynna Clayton has built a career enabling some of the world’s most influential leaders to excel in high-stress environments.
Chynna is the founder and CEO of Matriarch Made Development, a consulting firm that helps organizations develop high performing administrative teams and identify and address overall operating structure
and events logistics inefficiencies. From helping leaders figure out their onboarding, communication flow, event logistics and how to further develop the talents of their teams, Chynna supports leading organizations in creating a systematic approach to tackling business/events challenges and bottlenecks.
Prior to Matriarch Made, Chynna worked in the personal office of Barack and Michelle Obama as their Director of Travel and Event Operations. Her career also includes administrative roles at Disney and the White House where she served as “body woman” to Mrs. Obama during the Obama Administration.
Chynna graduated from University of Florida with a B.S. in Event Management and Political Science and a minor in Business. She currently resides in Washington, DC with her wife, Retired Naval Chief Petty Officer, Katina Hoyles.
Chynna was featured in Michelle Obama’s latest book, The Light We Carry

“She could adapt in all types of environments, remain­ing unflappable in the face of change. On any given day, I might go from having a conversation with a group of students at a school to filming a television show or recording a podcast. I could meet with a world leader or the head of a philanthropic organization and then have dinner with A-list celebrities. It was Chynna facilitating every move.”
— Direct Quote from Michelle Obama in The Light We Carry
Chynna Featured on The Michelle Obama's Podcast




Kate Wood
Workshop Facilitator 

 
Kate is a business owner, qualified coach, consultant, facilitator, trainer, podcaster and public speaker with a background in learning & development, employee engagement strategy, continuous improvement, communications and marketing. After 25 years working across the board in blue-chip, non-profit and civil service organisations she now provides support to businesses looking to evolve and become great places for people to work in and with. 
Having worked with a wide variety of clients from school-age students to senior executives, she has been designing and running workshops, seminars and classes in person or via web events since she left long commutes and corporate roles behind in 2014 when she created her first two businesses. Her passion is in improving working relationships between roles and functions, supporting people to discover how to be their best selves at work. She does this in the auto-motive industry, financial services, medical teams, charities, global media, retail, education systems and the arts.
When she’s not working, she and her classic car Monty Morgan can be found zipping around the English countryside.
Kate's training & qualifications
CTI Co-Active certified coach, ICF registered (CPCC) (PCC)
Coach supervisor (ESQA) (EMCC)
Lean Six Sigma Black Belt
Lumina Sparks practitioner
Hay Group Leadership Styles & Climate accredited coach
Human Capital Institute certified in human capital strategy
Sheppard Moscow advanced business consulting
Conflict management trained (Thomas-Kilman instrument)
Chartered Institute of Marketing Diploma



So, will you be joining us? 🤔
See what our attendees said here. 



Own Your Success

Leadership

Business Leadership

Administrative Assistant

Career Development

Leadership Skills

Personal Assistant

Leadership Development

Executive Assistant

Corporate Learning & Development

Ethical Leadership

Discover how to elevate your career as an executive assistant or personal assistant with our comprehensive EA Mastery Workshop. Gain new skills, strategies, and tools to maximize your impact and achieve success.

EA/PA Excellence Workshop Virtual

Early release

General release

Last Remaining Seats

Loughborough

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			<p>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.</p>
			<div><i></i> 2 x 180mins</div>
			<div><i></i>  £445.00 incl. VAT</div>
			
			
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			<p>Want to run this event in-house?  Enquire about running this event in-house </p>
			
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			<p>Interested in attending? Have a suggestion about running this event near you?<br />Register your interest now</p>
			
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		<h3>Description</h3>
		<p></p><h4><span>This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.<br /></span></h4>
<h4><span>We will look at what constitutes a Difficult Conversation; the negative feelings that these types of situations generate which can lead to avoidance; and the benefits to both parties of talking and seeking a positive outcome.<br /></span></h4>
<h4><span>We will move on to explore the conversation itself in terms of preparation; the process including the opening which is the part which people often find the hardest.<br /></span></h4>
<h4><span>&gt;We will finish the session off by giving the participants the opportunity to experience the opening through a rolling role play using a case study. <br /></span></h4>
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<p><strong>Available as private Face to Face and virtual sessions (max 12 delegates) - £1,745 Plus VAT</strong></p>
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		<h3>Modules/Lessons</h3>
		<p></p><h3>By the end of the session Participants will be able to:</h3>
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<li>Define what a Difficult Conversation is.</li>
<li>Describe the benefits of having these conversations and why we often avoid them.</li>
<li>Explain what they can do to prepare for a Difficult Conversation.</li>
<li>List the different stages in the Difficult Conversation process.</li>
<li>Demonstrate their ability to open a Difficult Conversation in a role play situation.</li>
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Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations

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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>High-quality e-learning content. </span>
									</li>
								<li>
											<span>
													</span>
										<span>Course completion certificate.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn practical ways of handling difficult conversations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Recognize the warning signs of impending aggression.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Perfect course for managers who are responsible to help every team member improve.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Online Course Marketing

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Manage Abrasive Workplace Behaviour</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accredited by the Boss Whispering Institute&nbsp;</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can&#39;t go on &ndash; something has to change. You&#39;ve had multiple complaints from employees describing how difficult it is to work with this individual. You&#39;ve realised it&#39;s not just a simple personality conflict &ndash; it&#39;s a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You&#39;ve tried talking to the individual, to no avail. You encounter denial: "I&#39;m not abrasive!" or justification of the behavior: "I needed to get my point across!&rdquo; The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person&#39;s expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless &ndash; and you wonder if the situation is hopeless.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What&rsquo;s one of the toughest jobs managers face?</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">In this six-hour Masterclass</strong>, you will:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Gain insight into why employees behave abrasively</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn reliable criteria for intervention: When should I step in?</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">&nbsp;Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Every participant will receive a copy of Dr Laura Crawshaw&rsquo;s Book&nbsp;</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&ldquo;Grow Your Spine &amp; Manage Abrasive Leadership Behavior&rdquo;</strong></p><a href="https://bosswhispering.com/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><img src="https://images.cademy.co.uk/2c94a7ce-331b-44d8-a078-4ec3365d1b7a/a0673c1d-8d74-4642-a6c4-3473df627d71/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></a><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Manage Abrasive Workplace Behaviour
Accredited by the Boss Whispering Institute 
It can't go on – something has to change. You've had multiple complaints from employees describing how difficult it is to work with this individual. You've realised it's not just a simple personality conflict – it's a chronic pattern of abrasive behavior shown toward others, be they subordinates, peers and/or superiors.
You've tried talking to the individual, to no avail. You encounter denial: "I'm not abrasive!" or justification of the behavior: "I needed to get my point across!” The abrasive employee may even have acknowledged their destructive style and promised to change their ways, but after a brief period of improvement, the old behaviors return. You value this person's expertise, but their technical performance is now being overshadowed by their disruptive interpersonal conduct. You feel helpless – and you wonder if the situation is hopeless.
What’s one of the toughest jobs managers face?
Managing abrasive employee behavior is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you.
You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?
In this six-hour Masterclass, you will:
Experience abrasive behavior from the perspectives of targets, abrasive employees, and their managers
Gain insight into why employees behave abrasively
Learn about the psychological forces that make management intervention so challenging, including unconscious fears and predictable defense mechanisms
Learn reliable criteria for intervention: When should I step in?
Learn how to intervene calmly, confidently, and compassionately to stop the suffering of all involved.
Learn specific techniques for dealing with defensiveness, such as denial, anger, withdrawal, and counterattacks


Every participant will receive a copy of Dr Laura Crawshaw’s Book 
“Grow Your Spine & Manage Abrasive Leadership Behavior”




Conduct Change Ltd

HR (Human Resources)

Line Management

Behaviour Management

Manager Training

Business & Management

Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face?
Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?

Courageous Conduct Intervention

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