Name: Voice of the Customer: Toolkit
Price: 25 GBP
Availability: InStock

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					<div><p>Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the experts with this step-by-step training course. This Tourism and Hospitality Management - Advanced Level has been specially designed to help learners gain a good command of Tourism and Hospitality Management , providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Tourism and Hospitality Management - Advanced Level , you will gain both practical and theoretical understanding of Tourism and Hospitality Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Tourism and Hospitality Management - Advanced Level</strong></td>
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					<td colspan="4"><strong>Travel and Tourism</strong></td>
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					<td colspan="4"><strong> Module 1: Introduction to Travel and Tourism</strong></td>
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					<td>▶</td>
					<td>Introduction to Travel and Tourism</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Module 2: Tourism Products and Services</strong></td>
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					<td>▶</td>
					<td>Tourism Products and Services</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Module 3: Tour Operating and Travel Retailing</strong></td>
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					<td>▶</td>
					<td>Tour Operating and Travel Retailing</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Module 4:  Marketing in Travel and Tourism</strong></td>
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					<td>▶</td>
					<td>Marketing in Travel and Tourism</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 5: Developing Communication Skills</strong></td>
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					<td>▶</td>
					<td>Developing Communication Skills</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Module 6: Customer Service and Satisfaction</strong></td>
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					<td>▶</td>
					<td>Customer Service and Satisfaction</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Module 7: Crisis and Visitor Attraction Management</strong></td>
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					<td>▶</td>
					<td>Crisis and Visitor Attraction Management</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 8: Transport Management Procedure</strong></td>
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					<td>▶</td>
					<td>Transport Management Procedure</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations</strong></td>
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					<td>▶</td>
					<td>Tourism in the New Normal WorldPost-COVID Travel Destinations</td><td><span>🕐 00:19:00</span></td>
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					<td colspan="4"><strong>Module 10:  Sustainable Tourism</strong></td>
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					<td>▶</td>
					<td>Sustainable Tourism</td><td><span>🕐 00:10:00</span></td>
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					<td colspan="4"><strong>Module 11: Public Awareness Campaigns</strong></td>
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					<td>Public Awareness Campaigns</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 12: Brexit and its Impact on Tourism Industry </strong></td>
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					<td>▶</td>
					<td>Brexit and Its Impact on the Tourism Industry</td><td><span>🕐 00:27:00</span></td>
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					<td colspan="4"><strong>Module 13: Travel and Tourism Issues to Contend with</strong></td>
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					<td>▶</td>
					<td>Travel and Tourism Issues to Contend With</td><td><span>🕐 00:16:00</span></td>
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					<td colspan="4"><strong>Hospitality and Revenue Management</strong></td>
				</tr>
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					<td colspan="4"><strong>Module 1. Introduction to Hospitality and Revenue Management</strong></td>
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					<td>▶</td>
					<td>Introduction to Hospitality and Revenue Management</td><td><span>🕐 00:17:00</span></td>
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					<td colspan="4"><strong>Module 2. Business Prospect of the Hospitality Industry</strong></td>
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					<td>▶</td>
					<td>Business Prospect of the Hospitality Industry</td><td><span>🕐 00:14:00</span></td>
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					<td colspan="4"><strong>Module 3. An Overview of Hotel Industry</strong></td>
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					<td>▶</td>
					<td>An Overview of Hotel Industry</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 4: The Process of Selection and Recruitment in Hospitality Industry</strong></td>
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					<td>▶</td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 5: The Process of Development and Training in Hospitality Industry</strong></td>
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					<td>▶</td>
					<td>The Process of Development and Training in Hospitality Industry</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 6. Hospitality Management Operations</strong></td>
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					<td>▶</td>
					<td>Hospitality Management Operations</td><td><span>🕐 00:35:00</span></td>
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					<td colspan="4"><strong>Module 7. Management of Service Quality in Hospitality Industry</strong></td>
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					<td>▶</td>
					<td>Management of Service Quality in Hospitality Industry</td><td><span>🕐 00:19:00</span></td>
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					<td colspan="4"><strong>Module 8. Importance of Revenue Management</strong></td>
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					<td>▶</td>
					<td>Importance of Revenue Management</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 9. Key Performance Indicator in Hospitality Revenue Management</strong></td>
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					<td>▶</td>
					<td>Key Performance Indicator in Hospitality Revenue Management</td><td><span>🕐 00:18:00</span></td>
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					<td colspan="4"><strong>Module 10. The Revenue Management</strong></td>
				</tr>
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					<td>▶</td>
					<td>The Revenue Management</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 11: Customer Satisfaction</strong></td>
				</tr>
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					<td>▶</td>
					<td>Customer Satisfaction</td><td><span>🕐 00:21:00</span></td>
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					<td colspan="4"><strong>Module 12. Promotional Strategies </strong></td>
				</tr>
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					<td>▶</td>
					<td>Promotional Strategies</td><td><span>🕐 00:23:00</span></td>
				</tr>
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					<td colspan="4"><strong>Module 13. The Future of Hospitality Revenue Management in UK</strong></td>
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					<td>▶</td>
					<td>The Future of Hospitality Revenue Management in UK</td><td><span>🕐 00:22:00</span></td>
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					<td colspan="4"><strong>Module 14. Career Prospects in the Hospitality Industry</strong></td>
				</tr>
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					<td>▶</td>
					<td>Career Prospects in the Hospitality Industry</td><td><span>🕐 00:13:00</span></td>
				</tr>
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					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Tourism Management

Hospitality & Catering

International Tourism

Hospitality Management

Hotel Management

Hospitality & Tourism

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Tourism and Hospitality Management - Advanced Level

General Admission

<p><span>The Hospitality and Revenue Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification.     </span></p>
<p><span>This Hospitality and Revenue Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice.</span></p>
<p><span>The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
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<div id="course-home">
<div>
<p>Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts.</p>
</div>
</div>
</div>
</div><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1. Introduction to Hospitality and Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Hospitality and Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2. Business Prospect of the Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Prospect of the Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3. An Overview of Hotel Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Overview of the Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Selection And Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: The Process of Development and Training in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Process of Development and Training in the Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6. Hospitality Management Operations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Hospitality Management Operations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7. Management of Service Quality in Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Service Quality in the Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8. Importance of Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9. Key Performance Indicator in Hospitality Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Key Performance Indicator in Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10. The Revenue Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12. Promotional Strategies </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Promotional Strategies</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13. The Future of Hospitality Revenue Management in UK</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Future of Hotel Revenue Management in the UK</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14. Career Prospects in the Hospitality Industry</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Career Prospects in the Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Hospitality and Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Hospitality and Revenue Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Hospital Management

Hospitality and Revenue Management

<div><h2> About Course</h2><div><h6>Master Client Management and Partnership with Strategic Account Management online course</h6>  
'Account management' is the strategic approach that heavily emphasizes developing and maintaining excellent customer relations. Account managers serve as the primary point of contact and act as trusted advisors to their clients. They proactively identify opportunities, address concerns and work collaboratively to ensure customer satisfaction and success. This course demonstrates the importance of account management programs to an organization. We describe the key responsibilities of account managers and establish the need to build healthy customer relationships.
  <strong>Account Management Fundamentals</strong> will take you to journey to master how to maintain your customer relationships and develop their business with you in a competitive market.
This course will teach you how top sales companies manage channel partnerships with retailers and resellers by using sales processes, frameworks, and skill sets. You will also learn how to implement a sales strategy to satisfy the needs of customers and boost customer satisfaction. You will be required to demonstrate your account management abilities in areas ranging from customer care to customer success and critical account management.This course will prepare you as a strategic account manager to convert newly developed client relationships into long-term accounts that will help both the customer and the business reach long-term goals.
Do you want to start a career in Account Management or improve your Account Management skills? Then this Account Management course will give you a solid foundation to become a confident Account Management professional while also supporting you in increasing your Account Management expertise. This Account Management course will provide you with education from industry specialists. The Account Management course is divided into 9 lectures. If you successfully complete the Account Management course, you will receive an instant pdf certificate free of charge.
 
You may achieve your goals and prepare for your ideal profession by enrolling in this comprehensive Account Management course. The Account Management course offers students a comprehensive learning experience. This Account Management course is intended for professionals who want to excel in their field. This Account Management course covers all you need to know to become a specialist. The Account Management course begins with an overview of the Account Management. This Account Management course will provide you a complete overview of the Account Management, covering key ideas, usage techniques, and in-depth knowledge.
 
The Account Management course materials were created with the help of Account Management professionals, and all information on Account Management is maintained up to date on a regular basis so that learners do not fall behind on current trends/updates on Account Management. You can learn new skills in Account Management by taking the Account Management course. Account Management training has been expertly designed for you to do remotely via e-learning.</div></div> <div><h3> What Will You Learn?</h3><ul><li> <span></span> <span>Define what you need to know about each client and will have the tools to find it</span></li><li> <span></span> <span>Analyse the client Decision-Making Process</span></li><li> <span></span> <span>Set realistic and challenging goals for each account</span></li><li> <span></span> <span>Map out a key account strategy and action plans for current accounts</span></li><li> <span></span> <span>List key skills and qualities required to succeed as an account manager</span></li><li> <span></span> <span>Explain how to build profitable relationships with customers</span></li><li> <span></span> <span>Identify the needs and wants of potential clients</span></li><li> <span></span> <span>Evaluate the risk factors involved in selecting a port for your imports</span></li><li> <span></span> <span>Recognize possible changes that could affect your business</span></li></ul></div><div><h3> Course Content</h3><div><div><h4> Introduction to Fundamentals of Account Management</h4><div><div><ul><li><div> <span></span><h5> Introduction to Fundamentals of Account Management</h5></div><div> </div></li></ul></div></div></div><div><h4> Key Account Manager</h4><div><div><ul><li><div> <span></span><h5> Key Account Manager</h5></div><div> </div></li></ul></div></div></div><div><h4> Account Management Roles and Responsibilities</h4><div><div><ul><li><div> <span></span><h5> Account Management Roles and Responsibilities</h5></div><div> </div></li></ul></div></div></div><div><h4> Relationship Stages</h4><div><div><ul><li><div> <span></span><h5> Relationship Stages</h5></div><div> </div></li></ul></div></div></div><div><h4> Developing Key Relationships</h4><div><div><ul><li><div> <span></span><h5> Developing Key Relationships</h5></div><div> </div></li></ul></div></div></div><div><h4> Account Management Activities</h4><div><div><ul><li><div> <span></span><h5> Account Management Activities</h5></div><div> </div></li></ul></div></div></div><div><h4> Identifying and Responding to Business Changes</h4><div><div><ul><li><div> <span></span><h5> Identifying and Responding to Business Changes</h5></div><div> </div></li></ul></div></div></div><div><h4> Account Risk Adjustments and Reassignments</h4><div><div><ul><li><div> <span></span><h5> Account Risk Adjustments and Reassignments</h5></div><div> </div></li></ul></div></div></div><div><h4> Conclusion</h4><div><div><ul><li><div> <span></span><h5> Conclusion</h5></div><div> </div></li></ul></div></div></div></div></div>A course by  Xpert Learning  RequirementsBasic skills in English and Elementary understanding of Sales Audience  Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.<h3> Audience</h3><ul><li> <span></span> <span>Suitable for sales and business development people at all levels looking to identify opportunities and grow their key accounts by developing strategies to manage strong partnership relationships.</span></li></ul>

Xpert Learning

Account Manager

Online Course Marketing

Account Management

Marketing Management

Business Fundamentals

Management Accountant

Fundamentals of Account Management

<p><em><strong>48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!</strong></em></p><p><strong>This </strong><strong>Diploma in Waiter Training at QLS Level 4</strong><strong> course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) </strong><strong>to make your skill development &amp; career progression more accessible than ever!</strong></p><p>Imagine a busy restaurant with customers waiting to be seated and served. The waiters are rushing around, taking orders, delivering food, and ensuring customer satisfaction. As a customer, you appreciate the efficient service and professionalism of the waiters. You wonder how they manage to handle everything so smoothly. The answer lies in proper training, which is precisely what our Waiter Training at QLS Level 4 offers.</p><p>Our Waiter Training is designed to equip you with all the skills and knowledge necessary to excel in the food service business. In this comprehensive Waiter Training at QLS Level 4 course, you will learn about the essential elements of food service, such as personal hygiene, sanitary food handling, and product knowledge. You will also develop essential personal skills such as calmness, friendliness, and professionalism, which are crucial for providing exceptional customer service.</p><p>This Waiter Training at QLS Level 4 course covers a range of topics, including service sequences, additional responsibilities apart from food serving, supervisory responsibilities, and safety considerations. With our waiter training, you will learn how to manage your time efficiently, handle customer complaints tactfully, and supervise a team of waiters. You will also understand the importance of safety in the food service industry and learn how to maintain a safe working environment for both employees and customers.</p><p>Our Waiter Training at QLS Level 4 course is suitable for anyone looking to start a career in the food service industry or improve their existing skills. Whether you are a school leaver, a career changer, or an experienced waiter looking to upskill, our Waiter Training at QLS Level 4 course is perfect for you. Our waiter training is also ideal for employers who want to provide their staff with the necessary skills and knowledge to excel in their roles.</p><p><strong>After this waiter training course, you will be able to learn:</strong></p><ul><li>Understand the essential elements of food service and the role of waiters</li><li>Develop personal skills such as calmness, friendliness, and professionalism</li><li>Learn about personal hygiene and sanitary food handling</li><li>Gain product knowledge and understand service sequences</li><li>Understand supervisory responsibilities and additional responsibilities apart from food serving</li><li>Understand safety considerations in the food service industry</li></ul><p><strong>Why Prefer This Waiter Training at QLS Level 4 Course?</strong></p><ul><li>Opportunity to earn a certificate endorsed by <strong>the Quality Licence Scheme</strong> &amp; another accredited by <strong>CPDQS </strong>which is completely free.</li><li>Get a <strong>free student ID card!</strong> (£10 postal charge will be applicable for international delivery)</li><li>Innovative and engaging content.</li><li>Free assessments</li><li>24/7 tutor support.</li></ul> <p>Take a step toward a brighter future!</p><p><strong>*** Course Curriculum ***</strong></p><p>Here is the curriculum breakdown of the Waiter Training at QLS Level 4 course:</p><ul><li>Module 01: Facts about Food Service Business and Waiters</li><li>Module 02: The First Impression You Make</li><li>Module 03: Calmness &amp; Friendliness</li><li>Module 04: Personal Health and Hygiene</li><li>Module 05: Sanitary Food Handling</li><li>Module 06: Personal Skills</li><li>Module 07: Product Knowledge and Service</li><li>Module 08: Service Sequences</li><li>Module 09: Additional Responsibilities Apart from Food Serving</li><li>Module 10: Supervisory Responsibilities</li><li>Module 11: Safety Considerations</li></ul><p><strong>Assessment Process</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the <strong>Diploma in Waiter Training at QLS Level 4</strong> exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This Waiter Training course is suitable for:</strong></p><ul><li>School leavers interested in the food service industry</li><li>Career changers looking to start a new career in the food service industry</li><li>Experienced waiters looking to upskill</li><li>Employers who want to train their staff in food service</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Waiter/Waitress: £17,000 to £20,000 per annum</li><li>Assistant Restaurant Manager: £19,000 to £24,000 per annum</li><li>Restaurant Manager: £25,000 to £30,000 per annum</li><li>Food and Beverage Manager: £26,000 to £40,000 per annum</li><li>Hotel Manager: £28,000 to £50,000 per annum</li><li>Hospitality Operations Manager: £30,000 to £60,000 per annum</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPDQS Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Diploma in Waiter Training at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p>After successfully completing the <strong>Diploma in Waiter Training at QLS Level 4</strong>, you can order an original hardcopy certificate of achievement endorsed by <strong>the Quality Licence Scheme</strong> and also you can order <strong>CPDQS</strong><strong>Accredited Certificate </strong>that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.</p> </div>

                        </div>

Academy for Health and Fitness

Waiter Training at QLS Level 4

<p>Are you looking to enhance your employees' abilities and skills in Electrical Safety? If yes, then you have come to the right place. Our comprehensive Electrical Safety course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Electrical Safety skills.</p><p>Whether your employees are new to Electrical Safety or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel.</p><p><strong><em>Why Employee Training Matters:</em></strong></p><ul><li><strong>Boost Productivity: </strong>Well-trained employees work more efficiently, driving productivity in all areas.</li><li><strong>Increase Employee Morale:</strong> Invest in your employees' growth, leading to a positive work environment and higher retention rates.</li><li><strong>Stay Ahead of Competitors: </strong>Equip your workforce with the latest skills and knowledge to outshine the competition.</li><li><strong>Ensure Compliance and Safety:</strong> Specialised training keeps your business compliant and your workplace safe.</li><li><strong>Improve Customer Satisfaction: </strong>Well-trained staff deliver exceptional service, building loyal customer relationships.</li></ul><p><strong><em>Why Choose Us?</em></strong></p><ul><li><strong>Expert-Developed Training:</strong> Industry professionals have developed valuable insights and helpful learning.</li><li><strong>Flexible Learning:</strong> Online Electrical Safety course allows employees to learn at their own pace.</li><li><strong>Ongoing Support:</strong> Dedicated Electrical Safety experts are available to guide your employees throughout the training process.</li><li><strong>Certificates of Achievement:</strong> Recognise your employees' commitment with CPD Certified certificates.</li><li><strong>Employer Dashboard:</strong> Easily track employee Electrical Safety progress in our user-friendly dashboard.</li></ul><p><strong><em>Empower Your Workforce Today!</em></strong></p><p>Invest in your company's future success. Join us to start your employees' Electrical Safety training and watch your business thrive.</p><p><strong>Compliance Central - Empowering Businesses Through Knowledge</strong></p><p><strong>Empower Your Business with Comprehensive Employee Training!</strong></p><p>At <strong>Compliance Central</strong>, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs.</p><p><strong>Curriculum Breakdown Of Electrical Safety and Risk Control Training Course:</strong></p><ul><li><strong>Module 01: </strong>Introduction and Basics<strong><br /></strong></li><li><strong>Module 02: </strong>Safety Precautions<strong><br /></strong></li><li><strong>Module 03: </strong>Electrical Incidents<strong><br /></strong></li><li><strong>Module 04: </strong>Reducing and Controlling Risks<strong><br /></strong></li></ul><p>Our Electrical Safety course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Electrical Safety course is ideal for new professionals looking to thrive in the Electrical Safety field.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Enrolling in this Electrical Safety course only requires a basic understanding of the English language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Completing the Electrical Safety course will enhance your employees' knowledge and confidence.</p><ul><li>Electrical Safety Inspector: £25,000 to £40,000 per year</li><li>Risk Control Specialist: £30,000 to £50,000 per year</li><li>Health and Safety Advisor (Electrical): £28,000 to £45,000 per year</li><li>Electrical Compliance Officer: £32,000 to £55,000 per year</li><li>Electrical Safety Engineer: £35,000 to £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: £3.99</li><li>Outside of the UK: £9.99 each</li></ul></div>
        <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>

                        </div>

Compliance Central

Electrical Safety and Risk Control Training - For 5 Employees

<p>British Cleaning Training (House, Office and Surfaces Cleaning) course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features of the Course</strong></p> <ul> <li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <ul> <li><strong>Free Life coaching Course</strong></li></ul> <p>*** (Offer Ends Soon) ***</p><p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our course is as follows:</p> <p><strong>Module 1: An Introduction</strong></p> <p>In module one, we will explore the role and responsibilities of a cleaner, covering topics such as typical working hours, contracts, expected pay, and holidays.</p> <p><strong>Module 2: The Diversity of Jobs</strong></p> <p>In module two, we will take a look at the different career opportunities in cleaning, discussing guidelines for new-build homes, pubs, leisure premises, and offices.</p> <p><strong>Module 3: Cleaning Equipment, Products and Clothing</strong></p> <p>In module three, we will familiarise with a range of commercial equipment and products, with tips on how to store equipment, remove stains from clothing and iron clothes.</p> <p><strong>Module 4: House Cleaning</strong></p> <p>In module four, we will explore standards and techniques for domestic cleaning, including dusting surface and mirror procedures, and maintaining hardwood floors.</p> <p><strong>Module 5 Food Kitchen and Commercial Kitchen Cleaning</strong></p> <p>In module five, we will learn about domestic and hospitality kitchen cleansing procedures and best practice. It provides Theoretical training on how to clean microwaves, ovens, refrigerators, sinks and other appliances.</p> <p><strong>Module 6 Bathrooms and Toilets</strong></p> <p>In module six, we will learn all about bathroom and toilet cleaning, with an overview of equipment required. It covers procedures for unclogging drains, fixing showerheads, eliminating mould, washing shower curtains, and other tasks.</p> <p><strong>Module 7 Office Cleaning</strong></p> <p>In module seven, we will learn the fundamental principles of office cleaning, from how to clean up and organise rubbish, to procedures for taking care of staff toilets, desks, lifts and stairways.</p> <p><strong>Module 8 Cleaning External Surfaces and Areas</strong></p> <p>In module eight, we will learn techniques for dusting off external surfaces and areas, with guidance on how to carry out a risk assessment to identify potential safety hazards. It also provides guidance on how to use a commercial pressure washer.</p> <p><strong>Module 9 Dealing with Non-Routine Waste</strong></p> <p>In module nine, we will explore the principles of waste management, taking a look at colour coding systems, PPE, waste transfer control systems, and pharmaceutical disposal.</p> <p><strong>Module 10 Chemical Safety, Keyholding and Alarm Codes for Cleaners</strong></p> <p>In module ten, we will learn how to use chemicals correctly and safely, with guidance on how to store chemical products, clean chemical storing and what to do in the case of a chemical emergency.</p> <p><strong>Module 11 Starting a Business and Planning for it</strong></p> <p>In module eleven, we will learn what it takes to run a service and establish a business from scratch. It covers Theoretical guidance on how to create a business plan, market research, and set a budget.</p> <p><strong>Module 12 Running the Business with Quality Service</strong></p> <p>In module twelve, we will gain a comprehensive understanding of the different aspects of running a business, from dealing with staff issues to now shows, conduct and ethics.</p> <p><strong>Module 13 Customer Satisfaction</strong></p> <p>In module thirteen, we will develop our knowledge of customer satisfaction in the industry, with tips on how to recognise problems before they occur, as well as deal with client complaints.</p> <p><strong>Module 14 Management of Staff</strong></p> <p>In module fourteen, we will explore a range of staff management strategies, with guidance on key topics such as motivating and rewarding staff, how to conduct interviews, training staff and dealing with staff turnover.</p> <p><strong>Module 15 Marketing, Advertising and Sales</strong></p> <p>In module fifteen, we will learn how to market a service, with guidance on how to decide locations and offices to target, advertise your services online, network and make the most of opportunities.</p> <p><strong>Module 16 Expansion Management</strong></p> <p>In module sixteen, we will explore strategies for business growth and retaining clients, including payroll management training.</p> <p><strong>Module 17 Business Insurance, Tax and Additional Equipment</strong></p> <p>In the final module, we will explore the options for insurance purchasing, taking a look at insurance for both cleaners and related businesses, including insurance costs and tax regulations.</p> <p><strong>Accreditation</strong></p> <p>All of our courses, course<strong>, </strong>are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Learners do not require any prior qualifications to enrol on this course.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

British Cleaning Training (House, Office and Surfaces Cleaning) Course

<p><strong>Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service.</strong></p><p>The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle <strong>includes 20 courses</strong> that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology.</p><p><strong>Learning Outcomes</strong></p><p>By the end of this bundle, you will be able to:</p><ul><li>Understand the importance of customer service and how it can impact your business</li><li>Develop the skills you need to communicate effectively with customers</li><li>Resolve customer complaints in a professional and timely manner</li><li>Build relationships with customers and create a positive customer experience</li><li>Apply cross-cultural awareness to your customer service interactions</li><li>Understand the psychology of customers and use this knowledge to improve your customer service</li><li>Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving</li></ul><p><strong>Key Features:</strong></p><ul><li><strong>20 Courses Bundle, Accredited by CPD</strong></li><li>Top-notch video lessons</li><li>Instant FREE e-certificate</li><li>Entirely online, interactive course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this Course and make your every penny worth it!</strong></p><p>The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you.</p><p>The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional.</p><p>In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice.</p><p><strong>Courses included in this Customer Service Training are:</strong></p><ul><li><strong>Course 01</strong>: Customer Service Training</li><li><strong>Course 02</strong>: CRM - Customer Relationship Management</li><li><strong>Course 03</strong>: Patient Customer Service</li><li><strong>Course 04</strong>: Phone-Based Customer Service</li><li><strong>Course 05</strong>: Receptionist</li><li><strong>Course 06</strong>: Customer Due Diligence (CDD)</li><li><strong>Course 07</strong>: Sales: Psychology of Customers</li><li><strong>Course 08</strong>: Retail Customer Service - Level 3</li><li><strong>Course 09</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 10</strong>: Know Your Customer (KYC)</li><li><strong>Course 11</strong>: Effective Communication Strategies</li><li><strong>Course 12</strong>: Self Esteem and Assertiveness Skills Course</li><li><strong>Course 13</strong>: Leadership &amp; Management: Interpersonal Skills</li><li><strong>Course 14</strong>: Public Speaking</li><li><strong>Course 15</strong>: Body Language Masterclass</li><li><strong>Course 16</strong>: Public Relations</li><li><strong>Course 17</strong>: Email Writing</li><li><strong>Course 18</strong>: Behaviour Management</li><li><strong>Course 19</strong>: Decision Making and Critical Thinking</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>Benefits of taking this course:</strong></p><p>There are many benefits to taking the Customer Service Training Bundle. These include:</p><ul><li>Improved customer satisfaction</li><li>Increased sales</li><li>Reduced costs</li><li>Improved employee morale</li><li>A positive reputation for your business</li></ul><p>The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience.</p><p>Sign up for the Course today and start improving your skills!</p><p><strong>Accreditation</strong></p><p>This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
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                                        200 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes:</p><ul><li>Customer service representatives</li><li>Managers</li><li>Salespeople</li><li>Anyone who interacts with customers</li></ul>
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                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
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                            <p>This Course will help you uplift your career or guide you to a new one, including:</p><ul><li>Customer service agent</li><li>Customer success manager</li><li>Front desk officer</li><li>Receptionist</li><li>Salesman</li></ul>
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                                    <h4> Digital certificate</h4>
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            Digital certificate -
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        <h4> Hard copy certificate</h4>
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            Hard copy certificate -
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Customer Service Training Diploma - CPD Accredited Certification Course

<p>Are you looking to enhance your employees' abilities and skills in Security Management? If yes, then you have come to the right place. Our comprehensive Security Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Security Management skills.</p><p>Whether your employees are new to Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel.</p><p><strong>Get </strong><strong>3 </strong><strong>CPD Accredited Courses:</strong></p><ul><li><strong>Course 01:- Diploma in Security Management<br /></strong></li><li><strong>Course 02:- Communication Skills<br /></strong></li><li><strong>Course 03:- Minute Taking Course</strong></li></ul><p><strong><em>Why Employee Training Matters:</em></strong></p><ul><li><strong>Boost Productivity: </strong>Well-trained employees work more efficiently, driving productivity in all areas.</li><li><strong>Increase Employee Morale:</strong> Invest in your employees' growth, leading to a positive work environment and higher retention rates.</li><li><strong>Stay Ahead of Competitors: </strong>Equip your workforce with the latest skills and knowledge to outshine the competition.</li><li><strong>Ensure Compliance and Safety:</strong> Specialised training keeps your business compliant and your workplace safe.</li><li><strong>Improve Customer Satisfaction: </strong>Well-trained staff deliver exceptional service, building loyal customer relationships.</li></ul><p><strong><em>Why Choose Us?</em></strong></p><ul><li><strong>Expert-Developed Training:</strong> Industry professionals have developed valuable insights and helpful learning.</li><li><strong>Flexible Learning:</strong> Online Security Management course allows employees to learn at their own pace.</li><li><strong>Ongoing Support:</strong> Dedicated Security Management experts are available to guide your employees throughout the training process.</li><li><strong>Certificates of Achievement:</strong> Recognise your employees' commitment with CPD Certified certificates.</li><li><strong>Employer Dashboard:</strong> Easily track employee Security Management progress in our user-friendly dashboard.</li></ul><p><strong><em>Empower Your Workforce Today!</em></strong></p><p>Invest in your company's future success. Join us to start your employees' Security Management training and watch your business thrive.</p><p><strong>Compliance Central - Empowering Businesses Through Knowledge</strong></p><p><strong>Empower Your Business with Comprehensive Employee Training!</strong></p><p>At <strong>Compliance Central</strong>, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs.</p><p><strong>Course Curriculum Breakdown:</strong></p><p><strong>Course 01:- Diploma in Security Management</strong></p><ul><li><strong>Module 01: </strong>Introduction to Security Management</li><li><strong>Module 02:</strong> Organisational Security Management</li><li><strong>Module 03</strong>: Security Risk Analysis and Risk Reduction</li><li><strong>Module 04:</strong> Physical and Information Security Protection</li><li><strong>Module 05:</strong> Business Resilience and Crisis Management</li><li><strong>Module 06: </strong>Cyber Security and Fraud Prevention</li><li><strong>Module 07:</strong> Security Investigations and Threat Awareness</li><li><strong>Module 08:</strong> Laws and Regulations</li></ul><p><strong>Course 02:- Communication Skills</strong></p><ul><li><strong>Module 01:</strong> Basic Communication Skills</li><li><strong>Module 02:</strong> Advance Communication (I)</li><li><strong>Module 03:</strong> Advance Communication (II)</li><li><strong>Module 04:</strong> Telephone Etiquette</li><li><strong>Module 05:</strong> Body Language and Effective Communication</li></ul><p><strong>Course 03:- Minute Taking Course</strong></p><ul><li><strong>Module 01:</strong> Introduction to Minute Writing</li><li><strong>Module 02</strong>: Preparation for Minute Taking</li><li><strong>Module 03: </strong>The Meeting Structure</li><li><strong>Module 04:</strong> Minute Meeting, Decision and Action</li><li><strong>Module 05:</strong> Roles and Responsibility of Minute Taker</li><li><strong>Module 06: </strong>Tips for Minute Taking</li><li><strong>Module 07:</strong> Technology in Minute Taking</li><li><strong>Module 08</strong>: Building Confidence</li></ul><p>Our Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand.</p><h2>
        
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                                        30 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>The Security Management course is ideal for new professionals looking to thrive in the Security Management field.</p>
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                            <p>Enrolling in this Security Management course only requires a basic understanding of the English language and an internet connection.</p>
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                            <p>Completing the Security Management course will enhance your employees' knowledge and confidence.</p><ul><li>Security Manager: £35,000 to £70,000 per year</li><li>Information Security Analyst: £30,000 to £55,000 per year</li><li>Risk Manager: £40,000 to £75,000 per year</li><li>Security Consultant: £45,000 to £80,000 per year</li><li>Cybersecurity Specialist: £35,000 to £65,000 per year</li></ul>
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                                    <h4>CPD Accredited Hard Copy Certificate</h4>
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            Hard copy certificate -
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            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: £3.99 each</li><li>Outside of the UK: £9.99 each</li></ul></div>
        <h4>CPD Accredited PDF Certificate</h4>
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            Digital certificate -
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            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>

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Security Management Diploma - For 10 Employees

<p><strong>If you're interested in starting a career in the cleaning industry or want to establish your own cleaning business, but require comprehensive knowledge and skills related to cleaning business operations and safety regulations, then the Cleaning Diploma course is an ideal choice. This course is designed to equip cleaning professionals with the necessary expertise to effectively train their staff, focusing on various aspects such as workplace safety, first aid, and personal protective equipment (PPE).</strong></p><p><strong>Job Responsibilities:</strong></p><ul><li>Performing general cleaning tasks such as sweeping, mopping, and vacuuming.</li><li>Dusting and polishing surfaces, furniture, and fixtures.</li><li>Cleaning and sanitising bathrooms, kitchens, and communal areas.</li><li>Emptying and disposing of trash and waste materials.</li><li>Operating cleaning equipment and machinery.</li><li>Reporting maintenance issues and safety hazards.</li><li>Restocking cleaning supplies and maintaining inventory.</li><li>Following health and safety guidelines and procedures.</li></ul><p><strong>Skills Needed to Be Successful:</strong></p><ul><li>Attention to detail for thorough cleaning.</li><li>Time management and organisational skills.</li><li>Physical stamina for performing demanding tasks.</li><li>Knowledge of cleaning products and techniques.</li><li>Strong communication and interpersonal skills.</li><li>Ability to follow instructions and work independently.</li><li>Adaptability and flexibility in different cleaning environments.</li><li>Problem-solving skills for addressing cleaning challenges.</li></ul><p><strong>Expected Salaries in the UK:</strong></p><ul><li>Cleaner: £9 - £10 per hour</li><li>Housekeeper: £10 - £12 per hour</li><li>Janitor: £9 - £11 per hour</li><li>Window Cleaner: £10 - £15 per hour</li><li>Carpet Cleaner: £9 - £12 per hour</li><li>Industrial Cleaner: £9 - £11 per hour</li></ul><p><strong>Key Features of Cleaning </strong><strong>Career Bundle</strong></p><ul><li>CPD Accredited Cleaning Diploma Courses</li><li>Instant PDF certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Courses Details </strong></p><p><strong>Course 01: Level 5 Certificate in Cleaning</strong></p><p>Gain expertise in house cleaning, kitchen cleaning, office cleaning, waste management, chemical safety, starting and managing a cleaning business, customer satisfaction, and staff management through this comprehensive course.</p><p><strong>Course 02: Personal Protective Equipment</strong></p><p>Understand the importance of personal protective equipment (PPE) and learn about hazard assessment, training methods, and the different types of PPE.</p><p><strong>Course 03: Working at Height Training</strong></p><p>Acquire knowledge about regulations, duties, risk assessment, prevention strategies, and the equipment used for working at heights.</p><p><strong>Course 04: Working in Confined Spaces</strong></p><p>Explore the laws and regulations related to working in confined spaces, conduct risk assessments, implement control measures, and learn emergency procedures.</p><p><strong>Course 05: Health and Safety Level 2</strong></p><p>Gain a comprehensive understanding of workplace health and safety laws, risk assessment, welfare requirements, accident prevention, and electrical, fire, and gas safety.</p><p><strong>Course 06: First Aid at Work</strong></p><p>Develop essential first aid skills for the workplace, including incident management, primary and secondary surveys, basic first-aid techniques, and dealing with injuries and illnesses.</p><p><strong>Course 07: Coronavirus (COVID-19) Awareness</strong></p><p>Stay informed about the COVID-19 outbreak with insights into contamination, symptoms, spreading, vaccines, prevention measures, updates for UK citizens, and global outbreak statistics.</p><p><strong>Accreditation</strong></p><p>This Cleaning Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Cleaning Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
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                                        70 CPD hours / points
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                                            Accredited by CPD Quality Standards
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        <div>Who is this course for?</div>
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                            <p>This comprehensive course is ideal for individuals associated with the food sector, such as:</p><ul><li>Domestic Cleaners</li><li>Window Cleaners</li><li>Cleaning Business Owners</li><li>Mobile Cleaners</li><li>Cleaning Operatives</li></ul>
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        <div>Requirements</div>
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                            <p>No prior degree or experience is required to enrol in this course.</p>
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        <div>Career path</div>
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                            <p>This Electrician Course will help you to explore avariety of career paths in the related industry, including:</p><ul><li>Cleaner</li><li>Housekeeper</li><li>Janitor</li><li>Window Cleaner</li><li>Carpet Cleaner</li><li>Industrial Cleaner</li><li>Office Cleaner</li><li>Hospital Cleaner</li><li>School Cleaner</li><li>Hotel Housekeeper</li></ul>
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        <div>Certificates</div>
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                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

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Level 5 Cleaning Diploma Accredited Career Bundle Course

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Discover how best to communicate with your consumer base and evolve your services when you explore the contents of this </span><b>Voice of the Customer: Toolkit</b><span>. This training will guide you in using the very best strategies and processes for connecting with your target audience and loyal clients by presenting templates and examples for effective improvement processes.    </span></p><p><span>By taking part in this definitive </span><b>Customer Service Improvement </b><span>tutorial, practical methods for measuring levels of customer satisfaction and their requirements will be presented, along with useful examples of them at work. The foundations of Lean Six Sigma and other process improvement initiatives are used to elicit customers' real opinions and preferences in the marketplace. By finishing the course, you will become proficient in gaining customer feedback and actioning service improvements to a high standard. </span></p></div>
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					<div><p>This best selling <strong>Voice of the Customer: Toolkit </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Voice of the Customer: Toolkit </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Voice of the Customer: Toolkit </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Voice of the Customer: Toolkit </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Voice of the Customer: Toolkit</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Voice of the Customer: Toolkit </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Voice of the Customer: Toolkit </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Voice of the Customer: Toolkit

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

IMPROVING CUSTOMER SERVICE

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<p>The Professional Skills for Hotel Management course provides comprehensive training in various aspects of the hospitality industry, including hotel operations, front office management, housekeeping, food and beverage operations, customer satisfaction, marketing in travel and tourism, and utilizing e-hospitality technology.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Gain an understanding of the hotel industry and its operations.</li>
<li>Learn effective processes for selection, recruitment, and training in the hospitality sector.</li>
<li>Acquire skills in managing front office, housekeeping, engineering, and security operations.</li>
<li>Develop knowledge of food and beverage operations and service quality management.</li>
<li>Explore marketing strategies applicable to travel and tourism businesses.</li>
<li>Understand the significance of customer satisfaction and how to enhance it.</li>
<li>Learn how to utilize e-hospitality technology to improve hotel services and customer experience.</li>
</ol>
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</div>
</div>
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<h3><strong>Why buy this Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training?</strong></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

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<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: An Overview of Hotel Industry</td>
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					<td><i></i></td>
					<td>An Overview of Hotel Industry</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
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					<td colspan="4">Module 02: The Process of Selection and Recruitment in Hospitality Industry</td>
				</tr>
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					<td><i></i></td>
					<td>The Process of Selection and Recruitment in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
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					<td colspan="4">Module 03: The Process of Development and Training in Hospitality Industry</td>
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					<td><i></i></td>
					<td>The Process of Development and Training in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
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					<td colspan="4">Module 04: Management of Front Office Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Front Office Operations</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td colspan="4">Module 05: Management of Housekeeping, Engineering and Security Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Housekeeping, Engineering and Security Operations</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
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					<td colspan="4">Module 06: Management of Food and Beverage Operations</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Food and Beverage Operations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 07: Management of Service Quality in Hospitality Industry</td>
				</tr>
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					<td><i></i></td>
					<td>Management of Service Quality in Hospitality Industry</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Module 08: Marketing in Travel and Tourism Business</td>
				</tr>
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					<td><i></i></td>
					<td>Marketing in Travel and Tourism Business</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
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					<td colspan="4">Module 10: E-Hospitality and Technology</td>
				</tr>
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					<td><i></i></td>
					<td>E-Hospitality and Technology</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Professional Skills Course (PSC)

Professional Skills for Hotel Management (Hospitality, Housekeeping and Customer Satisfaction) Training

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><div data-url="https://www.improvingcommunications.com/events/webinar-email-etiquette/" fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This training is designed to help <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">organize ideas&nbsp;</strong>and<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;communicate clearly</strong>. As a result of this session, you will be able to be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">concise</strong> and communicate with <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">conviction</strong>. You will be more <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">productive</strong>, increase performance <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">satisfaction</strong>, and create a true <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">dialogue</strong> with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">increased internal and external customer satisfaction</strong>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Write clearly, creating an greater public perception of expertise;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Be more efficient with written communication, reducing wasted time and adding to profitability; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.</li></ul>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">TOPICS</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Benefits of using email</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Purpose of E-mail</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Steps to take before writing</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Inflection in written messages</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Effects of instant messaging and text messaging</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Basic E-mail Plans</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Subject Lines</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Paragraph Structure</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Details</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Summary of Problem</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use of CC and BCC</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">TYPING IN ALL CAPS IS YELLING!</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Proofreading</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Email Etiquette</strong> is a 90-minute interactive virtual class.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Janet Riesel, Chair &ndash; Career Planning &amp; Professional Development SIG</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Human Resources Association of New York</span>

FRONT-LINE COMMUNICATION AFFECTS PUBLIC PERCEPTION OF EVERY COMPANY.
This training is designed to help organize ideas and communicate clearly. As a result of this session, you will be able to be more concise and communicate with conviction. You will be more productive, increase performance satisfaction, and create a true dialogue with your audience. For professionals who must meet the needs of the public, these areas of development are the right thing. Improved communications means increased internal and external customer satisfaction.
Attendees will be able to:
Write clearly, creating an greater public perception of expertise;
Be more efficient with written communication, reducing wasted time and adding to profitability; and
Craft concise, rapport-building written messages for internal and external customers, increasing productivity and forging a more pleasant workplace environment.
 
TOPICS
Benefits of using email
Purpose of E-mail
Steps to take before writing
Inflection in written messages
Effects of instant messaging and text messaging
Basic E-mail Plans
Subject Lines
Paragraph Structure
Details
Summary of Problem
Use of CC and BCC
TYPING IN ALL CAPS IS YELLING!
Proofreading
 
Online Format—Email Etiquette is a 90-minute interactive virtual class.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Thank you very much for the wonderful and informative session. The audience was totally engaged and interested in your presentation. I want to congratulate you on a job superbly done and for all the effort that went into making this a successful seminar.
Janet Riesel, Chair – Career Planning & Professional Development SIGHuman Resources Association of New York

EMAIL ETIQUETTE

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

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			<h2>Overview</h2>		</div>
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							<p><span>Level 5 Certificate in Cleaning Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.</span></p><p><span>Consisting of several modules, the course teaches you everything you need to succeed in this profession.</span></p><p><span>The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.</span></p>						</div>
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			<h3><b>Why Choose Teachers Training</b></h3>		</div>
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			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
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											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interactive Content</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable price</span>
									</li>
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										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
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											<span>
													</span>
										<span>100% online </span>
									</li>
								<li>
											<span>
													</span>
										<span>Flexible deadline</span>
									</li>
						</ul>
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		</section>
				<section>
						<div>
					<div>
			<div>
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				<div>
			<h3><b> Entry Requirements
</b></h3>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
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											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
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													</span>
										<span>Be motivated and hard-working</span>
									</li>
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											<span>
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										<span>Over the age of 16.</span>
									</li>
						</ul>
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		</section>
				<section>
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			<h3><b>Certification</b></h3>		</div>
				</div>
				<div>
				<div>
							<p><b>CPD Certification from The Teachers Training</b></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4"> Level 5 Certificate in Cleaning</td>
				</tr>
								<tr>
					<td colspan="4">Module 01: An Introduction to the Cleaning Job</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to the Cleaning Job</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: The Diversity of Cleaning Jobs</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Diversity of Cleaning Jobs</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Cleaning Equipment, Products and Clothing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning Equipment, Products and Clothing</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: House Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>House Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Food Kitchen and Commercial Kitchen Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Food Kitchen and Commercial Kitchen Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Bathrooms and Toilets</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bathrooms and Toilets</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Office Cleaning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Office Cleaning</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Cleaning External Surfaces and Areas</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cleaning External Surfaces and Areas</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Dealing with Non-Routine Waste</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Non-Routine Waste</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Chemical Safety, Keyholding and Alarm Codes for Cleaners</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Starting a Cleaning Business and Planning for it</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Starting a Cleaning Business and Planning for it</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Running the Business with Quality Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Running the Business with Quality Service</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Customer Satisfaction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Management of Staff</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Management of Staff</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 15 Marketing, Advertising and Sales</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Marketing, Advertising and Sales</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 16: Expansion Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Expansion Management</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 17: Business Insurance, Tax and Additional Equipment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Insurance, Tax and Additional Equipment</td>
					<td> </td>
					<td><span><i></i> 00:23:00</span></td>
				</tr>
				</tbody></table>

Level 5 Certificate in Cleaning Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Level 5 Certificate in Cleaning Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Level 5 Certificate in Cleaning
Module 01: An Introduction to the Cleaning Job
Module 02: The Diversity of Cleaning Jobs
Module 03: Cleaning Equipment, Products and Clothing
Module 04: House Cleaning
Module 05: Food Kitchen and Commercial Kitchen Cleaning
Module 06: Bathrooms and Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces and Areas
Module 09: Dealing with Non-Routine Waste
Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners
Module 11: Starting a Cleaning Business and Planning for it
Module 12: Running the Business with Quality Service
Module 13: Customer Satisfaction
Module 14: Management of Staff
Module 15 Marketing, Advertising and Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax and Additional Equipment
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


The Teachers Training

Health & Hygiene

Trainers Course

Public Health


Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Level 5 Certificate in Cleaning

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Construction Design & Management (CDM)

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to provide in-depth knowledge and practical skills in various aspects of cleaning, housekeeping, and maintenance. This bundle includes three courses:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Each course is meticulously structured to cover essential topics and best practices, ensuring that learners are well-equipped to handle real-world challenges in residential, commercial, and industrial settings.</p><div data-message-author-role="assistant" data-message-id="e78b1c7a-cd6b-43c9-bfad-f48bba8d516d" dir="auto" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By completing this diploma, learners will be well-prepared to take on advanced roles in the cleaning, housekeeping, and maintenance sectors, ensuring high standards of cleanliness and hygiene in various environments.</p></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Who is this Bundle for</span></h2><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This British Cleaning, Housekeeping and Maintenance Level 5 diploma is ideal for individuals who are looking to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to help you excel in your role.</p><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Requirements</span></h2><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">No prerequisites; suitable for individuals from any academic background.</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Accessible course materials from any internet-enabled device.</li></ul><h2 dir="ltr" fr-original-style="" style="box-sizing: border-box;">Job Roles This Course is Suitable For&nbsp;</h2><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Professional Cleaners</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Housekeepers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Maintenance Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Facility Managers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Environmental Services Workers</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Janitorial Staff</li></ul><h2 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Curriculum</h2><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 01: British Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: An Introduction To The Cleaning Job</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: The Diversity Of Cleaning Jobs</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning Equipment, Products And Clothing</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Food Kitchen And Commercial Kitchen Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Bathrooms And Toilets</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Office Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning External Surfaces And Areas</li><li fr-original-style="" style="box-sizing: border-box;">Module 09: Dealing With Non-Routine Waste</li><li fr-original-style="" style="box-sizing: border-box;">Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners</li><li fr-original-style="" style="box-sizing: border-box;">Module 11: Starting A Cleaning Business And Planning For It</li><li fr-original-style="" style="box-sizing: border-box;">Module 12: Running The Business With Quality Service</li><li fr-original-style="" style="box-sizing: border-box;">Module 13: Customer Satisfaction</li><li fr-original-style="" style="box-sizing: border-box;">Module 14: Management Of Staff</li><li fr-original-style="" style="box-sizing: border-box;">Module 15 Marketing, Advertising And Sales</li><li fr-original-style="" style="box-sizing: border-box;">Module 16: Expansion Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 17: Business Insurance, Tax And Additional Equipment</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 02: Diploma in House Cleaning</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Introduction To House Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Cleaning Equipment And Ingredients</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Cleaning The Kitchen</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Cleaning The Bedroom And Livingroom</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Bathroom Cleaning</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Cleaning And Organising A Kid&rsquo;s Room</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Cleaning Home Office</li><li fr-original-style="" style="box-sizing: border-box;">Module 08: Cleaning Walls</li></ul><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course 03: Cleaning, Decontamination and Waste Management</strong></p><ul style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><li fr-original-style="" style="box-sizing: border-box;">Module 01: Cleaning In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 02: Decontamination And Disinfection</li><li fr-original-style="" style="box-sizing: border-box;">Module 03: Hygiene In Care Services</li><li fr-original-style="" style="box-sizing: border-box;">Module 04: Environmental Cleaning And Sanitisation</li><li fr-original-style="" style="box-sizing: border-box;">Module 05: Sterilisation Techniques</li><li fr-original-style="" style="box-sizing: border-box;">Module 06: Understanding Waste Management</li><li fr-original-style="" style="box-sizing: border-box;">Module 07: Health &amp; Safety Responsibilities</li></ul></div>

The British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is a comprehensive program designed to equip learners with advanced knowledge and practical skills in cleaning, housekeeping, and maintenance. This diploma bundle includes three in-depth courses:
Course 01: British Cleaning
Course 02: Diploma in House Cleaning
Course 03: Cleaning, Decontamination, and Waste Management
Each course is meticulously structured to cover essential topics and best practices in cleaning, housekeeping, and maintenance, ensuring learners are prepared to handle real-world challenges in residential, commercial, and industrial settings.
By completing this diploma, learners will be well-prepared for advanced roles in cleaning, housekeeping, and maintenance, maintaining high standards of cleanliness and hygiene across various environments.
Who is this British Cleaning, Housekeeping and Maintenance Level 5 Diploma Bundle for
This British Cleaning, Housekeeping, and Maintenance Level 5 Diploma is ideal for individuals aiming to advance their careers in the cleaning and housekeeping industry. Whether you are an entry-level worker or an experienced professional seeking to enhance your skills, this program offers valuable insights and practical knowledge to excel in cleaning, housekeeping, and maintenance.
Requirements
No prerequisites; suitable for individuals from any academic background.
Accessible course materials from any internet-enabled device.
Job Roles This British Cleaning Bundle is Suitable For 
Professional Cleaners
Housekeepers
Maintenance Workers
Facility Managers
Environmental Services Workers
Janitorial Staff
Course Curriculum
Course 01: British Cleaning
Module 01: An Introduction To The Cleaning Job
Module 02: The Diversity Of Cleaning Jobs
Module 03: Cleaning Equipment, Products And Clothing
Module 04: House Cleaning
Module 05: Food Kitchen And Commercial Kitchen Cleaning
Module 06: Bathrooms And Toilets
Module 07: Office Cleaning
Module 08: Cleaning External Surfaces And Areas
Module 09: Dealing With Non-Routine Waste
Module 10: Chemical Safety, Keyholding And Alarm Codes For Cleaners
Module 11: Starting A Cleaning Business And Planning For It
Module 12: Running The Business With Quality Service
Module 13: Customer Satisfaction
Module 14: Management Of Staff
Module 15 Marketing, Advertising And Sales
Module 16: Expansion Management
Module 17: Business Insurance, Tax And Additional Equipment
Course 02: Diploma in House Cleaning
Module 01: Introduction To House Cleaning
Module 02: Cleaning Equipment And Ingredients
Module 03: Cleaning The Kitchen
Module 04: Cleaning The Bedroom And Livingroom
Module 05: Bathroom Cleaning
Module 06: Cleaning And Organising A Kid’s Room
Module 07: Cleaning Home Office
Module 08: Cleaning Walls
Course 03: Cleaning, Decontamination and Waste Management
Module 01: Cleaning In Care Services
Module 02: Decontamination And Disinfection
Module 03: Hygiene In Care Services
Module 04: Environmental Cleaning And Sanitisation
Module 05: Sterilisation Techniques
Module 06: Understanding Waste Management
Module 07: Health & Safety Responsibilities

Course Gate

Cleaning

Housekeeping

Enhance your cleaning, housekeeping, and maintenance skills with our British Cleaning, Housekeeping, and Maintenance Level 5 Diploma. Ideal for professional cleaners, housekeepers, maintenance workers, facility managers, and more.

British Cleaning, Housekeeping and Maintenance Level 5 Diploma

<h4>Overview</h4>
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							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. </p>

<p>The role of a sales director is crucial in improving an organization's revenue and sales. A good sales director can affect the overall performance of a business. The course is designed with a lot of practical exercises, and modern techniques, taking the delegates' skills to an advanced level. This will help the delegates to attain the skills they require and implement what they learn in their work efficiently and to their highest potential. This course will help review overall sales strategies and how they can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>
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GBA Corporate

Advance Strategic Sales Management

Online

Cleaning Supervisor Course is yet another “Teacher’s Choice” course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Supervisor Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills.
Consisting of several modules, the course teaches you everything you need to succeed in this profession.
The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website.
Course Curriculum Cleaning Supervisor
Module 1 The Diversity of Cleaning Jobs		
Module 2 Cleaning Equipment, Products and Clothing		
Module 3 House Cleaning		
Module 4 Food Kitchen and Commercial Kitchen Cleaning		
Module 5 Bathrooms and Toilets		
Module 6 Office Cleaning		
Module 7 Cleaning External Surfaces and Areas		
Module 8 Dealing with Non-Routine Waste		
Module 9 Chemical Safety, Keyholding and Alarm Codes for Cleaners		
Module 10 Starting a Cleaning Business and Planning for it		
Module 11 Running the Business with Quality Service		
Module 12 Customer Satisfaction		
Module 13 Management of Staff		
Module 14 Marketing, Advertising and Sales		
Module 15 Expansion Management		
Module 16 Skills of an Effective Administrator		
Module 17 Representing Your Boss and Company		
Module 18 Organisational Skills		
Module 19 Communication Skills
Why Choose Teachers Training
Some of our website features are:
This is a dedicated website for teaching
24/7 tutor support
Interactive Content
Affordable price
Courses accredited by the UK's top awarding bodies
100% online
Flexible deadline
Entry Requirements
No formal entry requirements. You need to have:
Passion for learning
A good understanding of the English language
Be motivated and hard-working
Over the age of 16.
Certification
CPD Certification from The Teachers Training
Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.
You can get your digital certificate (PDF) for £4.99 only
Hard copy certificates are also available, and you can get one for only £10.99
You can get both PDF and Hard copy certificates for just £12.99!
The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.


Teaching & Training

Advance your career in facility management with this Cleaning Supervisor course. Gain essential skills in team leadership, quality control, and maintaining hygiene standards.

Cleaning Supervisor

<h4>Overview</h4>
						<hr />
						<div></div>
							<p>
							</p><p>Any business life is completely dependent on Sales and Marketing. It delivers a significant business benefit. Providing effective training in Sales and Marketing helps boost sales, increase profit, create a brand image and also improve customer satisfaction. This course has been designed to gain essential skills in Marketing and Sales, learn new sales techniques and how to reach the right audience at the right time. If there is a shortage of skills or resources within the business, you might want to provide this specially designed-training to help develop those skills. </p>

<p>This course will help review overall sales strategies and how marketing can contribute in order to achieve a desired positive outcome. It will set measurable objectives and standards within the team and will boost the confidence in their performance and achieve the objectives. </p>

<p>This course will discover various sales and marketing techniques and will provide the participants with more tools and techniques to increase individual and team sales. It will highlight all of the major components required to build good connections, know the consumer and their needs and gain commitment to a sale.</p>
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