Name: Consent Training in Healthcare Course
Price: 20 GBP
Availability: InStock

<p>Unlocking the Path to Informed Care: Consent Training in Healthcare</p>
<p>Welcome to the world of 'Consent Training in Healthcare.' In an ever-evolving healthcare landscape, the importance of informed consent cannot be overstated. This course takes you on a transformative journey, empowering you with the knowledge and skills to navigate the intricate realm of patient consent.</p>
<p>Module by module, you will delve into the intricacies of consent, beginning with an Introduction to Consent and moving seamlessly through essential topics like Best Interest Decision Making, Assessing Capacity, and Handling Complaints Regarding Consent. By the end of this course, you'll be equipped with a profound understanding of the legal frameworks, ethical considerations, and practical approaches required to ensure that patients' rights are respected and upheld in healthcare settings.</p>
<h4><strong>Learning Outcomes:</strong></h4>
<ol>
<li>Comprehend the fundamental concepts and legal frameworks surrounding informed consent in healthcare.</li>
<li>Develop the ability to assess the capacity of individuals to make informed decisions about their care.</li>
<li>Master the art of effective communication to obtain valid consent from patients.</li>
<li>Explore best practices for handling situations where patients lack capacity or require decisions in their best interests.</li>
<li>Acquire the knowledge and confidence to navigate the complexities of consent-related complaints and concerns.</li>
</ol>
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<div><b>Why buy this Consent Training in Healthcare?</b></div>
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<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Consent Training in Healthcare</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li>Healthcare Professionals and Practitioners</li>
<li>Medical Students and Trainees</li>
<li>Legal Experts in Healthcare</li>
<li>Healthcare Administrators and Managers</li>
<li>Ethical Review Board Members</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Consent Training in Healthcare</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Consent Training in Healthcare</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Healthcare Consent Specialist: £30,000 - £45,000 annually</li>
<li>Medical Ethics Consultant: £35,000 - £60,000 annually</li>
<li>Healthcare Compliance Officer: £25,000 - £40,000 annually</li>
<li>Patient Advocate: £25,000 - £35,000 annually</li>
<li>Clinical Governance Manager: £35,000 - £55,000 annually</li>
<li>Healthcare Legal Advisor: £40,000 - £70,000 annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 1: An Introduction to Consent</td>
				</tr>
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					<td><i></i></td>
					<td>An Introduction to Consent</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td colspan="4">Module 2: Information Regarding Consent</td>
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					<td><i></i></td>
					<td>Information Regarding Consent</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
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					<td colspan="4">Module 3: Consent Training in Healthcare Course</td>
				</tr>
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					<td><i></i></td>
					<td>Consent Training in Healthcare Course</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
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					<td colspan="4">Module 4: Best Interest Decision Making</td>
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					<td><i></i></td>
					<td>Best Interest Decision Making Ruman</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Module 5: Assessing Capacity</td>
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					<td><i></i></td>
					<td>Assessing Capacity</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Module 6: Providing Care or Treatment to People Who Lack Capacity</td>
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					<td><i></i></td>
					<td>Providing Care or Treatment to People Who Lack Capacity Ruman</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td colspan="4">Module 7: Public Bodies and Services Created by MCA Act 2005</td>
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					<td><i></i></td>
					<td>Public Bodies and Services Created by MCA Act 2005</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Module 8: UK Acts in Relation to Consent</td>
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					<td><i></i></td>
					<td>UK Acts in Relation to Consent</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
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					<td colspan="4">Module 9: Handling Complaints Regarding Consent.</td>
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					<td>Handling Complaints Regarding Consent.</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td><i></i></td>
					<td>Mock Exam - Consent Training in Healthcare</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td><i></i></td>
					<td>Final Exam - Consent Training in Healthcare</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Assignment </td>
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					<td><i></i></td>
					<td>Assignment - Consent Training in Healthcare</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

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Studyhub UK

Healthcare Assistant

Clinical Governance

Health & Social Care

Trainers Course

Healthcare Marketing

Consent

Consent Training in Healthcare

General Admission

<div>
	<h3><strong>Description:</strong></h3>
<p><span>Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill.</span></p>
<p><span>The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation.  The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone.</span></p>
<p><span>Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress.</span></p>
<h3><b>Assessment:</b></h3>
<ul>
<li><span>At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.</span></li>
<li><span>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</span></li>
</ul>
<h3><b>Certification:</b></h3>
<ul>
<li><span>After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.</span></li>
<li><span>Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Customer Service Skills - Video Training Course </b><span>is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic background.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Customer Service Skills - Video Training Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.</span></p>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
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					<td>Understanding Customer Service</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
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					<td colspan="4">Focusing on the Customer</td>
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					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Customer Service and the Telephone</td>
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					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td colspan="4">Handling Complaints</td>
				</tr>
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					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td colspan="4">Enduring Stress</td>
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					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td><i></i></td>
					<td>Mock Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam- Customer Service Skills - Video Training Course</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Certificate and Transcript</td>
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					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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John Academy

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Online Course Marketing

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Customer Service Skills - Video Training Course

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					<div><p>Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step Consent Training in Healthcare training course. This Consent Training in Healthcare course for Consistent Profits has been specially designed to help learners gain a good command of Consent Training in Healthcare, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.</p><p>Through this Consent Training in Healthcare course, you will gain a theoretical understanding of Consent Training in Healthcare and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.</p><p>Not only that, but this Consent Training in Healthcare training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. </p><p>This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.</p></div>
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			<h2><b> Learning outcome</b></h2>		</div>
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										<span>Get help from our expert tutors anytime you need</span>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
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										<span>You will receive a completion certificate upon completing the course.</span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
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                                <h2>Course Curriculum</h2>
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<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 1: An Introduction to Consent</strong></td>
				</tr>
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					<td>▶</td>
					<td>An Introduction to Consent</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 2: Information Regarding Consent</strong></td>
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					<td>▶</td>
					<td>Information Regarding Consent</td><td><span>🕐 00:11:00</span></td>
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					<td colspan="4"><strong>Module 3: Consent Training in Healthcare Course</strong></td>
				</tr>
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					<td>▶</td>
					<td>Consenting for Someone Else</td><td><span>🕐 00:15:00</span></td>
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					<td colspan="4"><strong>Module 4: Best Interest Decision Making</strong></td>
				</tr>
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					<td>▶</td>
					<td>Best Interest Decision Making</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Module 5: Assessing Capacity</strong></td>
				</tr>
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					<td>▶</td>
					<td>Assessing Capacity</td><td><span>🕐 00:13:00</span></td>
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					<td colspan="4"><strong>Module 6: Providing Care or Treatment to People Who Lack Capacity</strong></td>
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					<td>▶</td>
					<td>Providing Care or Treatment to People Who Lack Capacity</td><td><span>🕐 00:12:00</span></td>
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					<td colspan="4"><strong>Module 7: Public Bodies and Services Created by MCA Act 2005</strong></td>
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					<td>▶</td>
					<td>Public Bodies and Services Created by MCA Act 2005</td><td><span>🕐 00:09:00</span></td>
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					<td colspan="4"><strong>Module 8: UK Acts in Relation to Consent</strong></td>
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					<td>▶</td>
					<td>UK Acts in Relation to Consent</td><td><span>🕐 00:26:00</span></td>
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					<td colspan="4"><strong>Module 9: Handling Complaints Regarding Consent.</strong></td>
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					<td>▶</td>
					<td>Handling Complaints Regarding Consent</td><td><span>🕐 00:20:00</span></td>
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					<td colspan="4"><strong>Assignment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Consent Training in Healthcare Course</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Legal Practice Course (LPC)

Continuous Professional Development (CPD)

Teaching & Training

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Consent Training in Healthcare Course

<p>Are you committed to providing the highest standard of care for your patients? Do you want to ensure that every interaction you have respects their autonomy and rights? Our comprehensive Consent Training in Healthcare Online Course is designed just for you.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>In this course, learners will explore the concept of consent in healthcare, understanding what it means and why it's important. They will delve into the types of information needed for informed consent and how to effectively communicate this to patients. Learners will also learn about decision making in situations where patients may lack capacity, including best interest decisions and assessing capacity. They will gain insight into providing care or treatment to individuals who are unable to provide consent. Additionally, learners will understand the legal framework surrounding consent in the UK, including the Mental Capacity Act 2005 and other relevant legislation. They will also learn how to handle complaints related to consent, ensuring they can navigate challenging situations effectively and ethically.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: An Introduction To Consent</li><li>Module 02: Information Regarding Consent</li><li>Module 03: Consent Training In Healthcare Course</li><li>Module 04: Best Interest Decision Making</li><li>Module 05: Assessing Capacity</li><li>Module 06: Providing Care Or Treatment To People Who Lack Capacity</li><li>Module 07: Public Bodies And Services Created By MCA Act 2005</li><li>Module 08: UK Acts In Relation To Consent</li><li>Module 09: Handling Complaints Regarding Consent.</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Analyze ethical considerations in healthcare consent decisions.</li><li>Demonstrate understanding of best interest decision-making processes.</li><li>Evaluate capacity and make informed decisions regarding consent.</li><li>Identify legal frameworks and their implications for healthcare consent.</li><li>Apply knowledge of UK Acts to consent-related situations.</li><li>Resolve complaints related to consent in healthcare settings effectively.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
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                                        10 CPD hours / points
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                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Consent Training in Healthcare Online Course <span>1:26:55</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: An Introduction To Consent</span>

                                                    <span>06:41</span>

                                                        
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                                                    <span>2: Module 02: Information Regarding Consent</span>

                                                    <span>06:45</span>

                                                        
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                                                    <span>3: Module 03: Consenting for Someone Else</span>

                                                    <span>10:53</span>

                                                        
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                                                <li>
                                                    <span>4: Module 04: Best Interest Decision Making</span>

                                                    <span>12:20</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Assessing Capacity</span>

                                                    <span>07:54</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Providing Care Or Treatment To People Who Lack Capacity</span>

                                                    <span>06:57</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Public Bodies And Services Created By MCA Act 2005</span>

                                                    <span>04:43</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: UK Acts In Relation To Consent</span>

                                                    <span>16:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Handling Complaints Regarding Consent.</span>

                                                    <span>13:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Healthcare professionals seeking comprehensive understanding of consent protocols.</li><li>Legal professionals involved in healthcare legislation and policy implementation.</li><li>Social workers engaging in healthcare decision-making processes.</li><li>Students pursuing healthcare, law, or social work degrees.</li><li>Individuals interested in ethical and legal aspects of healthcare provision.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Healthcare Lawyer</li><li>Clinical Ethics Consultant</li><li>Mental Health Advocate</li><li>Patient Advocate</li><li>Healthcare Policy Analyst</li><li>Medical Ethics Researcher</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Consent Training in Healthcare Online Course

<p><strong>Informed consent of patients is IMPORTANT.</strong></p> <p>Open your mind and learn about consent in healthcare, which is currently seen as a<strong> "not so important"</strong> issue, one of the most crucial health and social care rights by enrolling in our intensive <strong>Informed Consent in Healthcare - Level 2</strong> course.</p> <p>Law requires informed consent. Patients who consent to therapy must sign documents acknowledging that they are aware of the dangers and that, in an emergency, doctors may take specified steps to save their lives. By guaranteeing thorough understanding, informed consent fosters confidence between the patient and the physician.</p> <p>This<strong> Informed Consent in Healthcare - Level 2 </strong>course offers step-by-step instructions and detailed training on how to ascertain someone's best interests, judge mental competence, and respond to any objections regarding consent in a recognised way. By the end of this comprehensive course, you will be able to recognise the legal obligations of doctors in relation to patient consent and find out what services are offered to vulnerable individuals and children.</p> <p><strong><strong>Learning Outcome</strong></strong></p> <ul> <li>Understand what consent in healthcare means and why it's important.</li><li>Determine the situations in which permission is necessary and those in which it is not</li><li>Find out the importance of Providing Care or Treatment to People Who Lack Capacity.</li><li>Discover the public bodies and services established by the MCA Act 2005.</li><li>Learn about the UK acts regarding consent.</li><li>Explore the method of handling complaints regarding consent.</li></ul> <p><strong>What will Make You Stand Out?</strong></p> <p>On completion of this Informed Consent in Healthcare - Level 2 online course, you will gain:</p> <ul> <li>CPD QS Accredited course</li><li>After successfully completing the Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of learning materials.</li><li>Enroling in the Course has no additional cost.</li><li>24x7 Tutor Support</li><li>You can study and complete the course at your own pace.</li></ul><p><strong>Course Curriculum</strong></p> <p><strong>Informed Consent in Healthcare - Level 2</strong></p> <ul> <li>Module 1: An Introduction to Consent</li><li>Module 2: Information Regarding Consent</li><li>Module 3: Consent Training in Healthcare Course</li><li>Module 4: Best Interest Decision Making</li><li>Module 5: Assessing Capacity</li><li>Module 6: Providing Care or Treatment to People Who Lack Capacity</li><li>Module 7: Public Bodies and Services Created by MCA Act 2005</li><li>Module 8: UK Acts in Relation to Consent</li><li>Module 9: Handling Complaints Regarding Consent.</li></ul> <p><strong>Show off your new skills with a certificate of completion.</strong></p> <p>After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free.</p> <p><strong>Please Note: </strong>The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p><strong>Is This Course the Right Option for You?</strong></p> <p>This Informed Consent in Healthcare - Level 2 course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Without any formal requirements, you can delightfully enrol in this Informed Consent in Healthcare - Level 2 course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>The aim of this exclusive Informed Consent in Healthcare - Level 2 course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.</p> 
                        </div>

NextGen Learning

Certificate in Further Education & Training (Cert Ed)

Competent Assessed Person - CAP

Informed Consent in Healthcare - Level 2

<h3><b>Overview</b></h3>
<span>Did you know that according to the World Health Organization, patient-centred care, which includes obtaining informed consent, is a key component of quality health services? The "Consent in Healthcare" course is here for your excellence, boasting a curriculum combining theoretical knowledge with real-world applications. </span><b></b>

<span>The course opens with an "Introduction to COVID-19," delving deep into the intricacies of this global pandemic. The curriculum further explores the UK Acts to consent, providing valuable insights into the legal landscape governing healthcare consent. The course also covers crucial topics such as "Diagnosis and Treatment," "Artificial Intelligence, Data Science, and Technological Solutions against COVID-19," and "Handling Complaints Regarding Consent."</span><b></b>

<span>Enrol now in our "Consent in Healthcare" course and unlock a world of opportunities in healthcare and beyond!</span>
<h3><b>How will I get my certificate?</b></h3>
You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate.
<h3><b>Who is this course for?</b></h3>
<span>There is no experience or previous qualifications required for enrolment on this <strong>Consent in Healthcare</strong></span><span>. It is available to all students, of all academic backgrounds.</span>
<h3><b>Requirements</b></h3>
<span>Our <strong>Consent in Healthcare</strong></span><span> is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.</span>

<span>There is no time limit for completing this course, it can be studied in your own time at your own pace.</span>
<h3><b>Career path</b></h3>
<span>Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business &amp; Management, Admin, Accountancy &amp; Finance, Secretarial &amp; PA, Teaching &amp; Mentoring etc.</span> <h3>Course Curriculum</h3><div><p>18 sections • 16 lectures • 04:52:00 total length</p></div><div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•Introduction to COVID-19: 00:28:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•The Strike of Pandemic Around the World and Great Britain: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Effects of Covid-19 on Human Life: 00:19:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Diagnosis and Treatment: 00:12:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Preventions and Social Measures to Be Taken: 00:28:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Artificial Intelligence, Data Science and Technological Solutions against Covid-19: 00:19:00</p></div></div></div></div></div><div><div><div><div></div></div></div></div><div><div><div><div><div><div><p>•An Introduction to Consent: 00:14:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Information Regarding Consent: 00:13:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Consent Training in Healthcare Course: 00:16:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Best Interest Decision Making: 00:20:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Assessing Capacity: 00:15:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Providing Care or Treatment to People Who Lack Capacity: 00:11:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Public Bodies and Services Created by MCA Act 2005: 00:22:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•UK Acts in Relation to Consent: 00:27:00</p></div></div></div></div></div><div><div><div><div><div><div><p>•Handling Complaints Regarding Consent: 00:22:00</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>

Apex Learning

Health Sciences Courses (HSC)

Consent in Healthcare

<p><span>If you want to improve your customer service skills, then this </span><b>Customer Service Skills</b><span> course will help you exceedingly. </span></p>
<p><span>Initially, you will introduce to the concept of customer service, following with its importance for the company and understand customers' expectation. This course provides a comprehensive explanation of the fundamental aspects of customer service. Also, you will explore various methods to deal with the challenging situation and customers.</span></p>
<h3><b>Why choose this course</b></h3>
<ul>
<li><span>Earn an</span><span> e-certificate upon successful completion.</span></li>
<li><span>Accessible, informative modules taught by expert instructors</span></li>
<li><span>Study in your own time, at your own pace, through your computer tablet or mobile device</span></li>
<li><span>Benefit from instant feedback through mock exams and multiple-choice assessments</span></li>
<li><span>Get 24/7 help or advice from our email and live chat teams</span></li>
<li><span>Full Tutor Support on Weekdays</span></li>
</ul>
<h3><b>Course Design</b></h3>
<p><span>The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace.</span></p>
<p><span>You are taught through a combination of</span></p>
<ul>
<li><span>Video lessons</span></li>
<li><span>Online study materials</span></li>
<li><span>Mock exams</span></li>
<li><span>Multiple-choice assessment</span></li>
</ul>
<h3><b>Certification</b></h3>
<p><span>After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.</span></p><div>
				<h3>Course Content</h3>

<div id="course_curriculum">
<table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Customer Service Skills - Delivering Excellent Service</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Customer Service Skills - Delivering Excellent Service</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order your Certificates &amp; Transcripts	</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order your Certificates &amp; Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
			<h2>Frequently Asked Questions</h2>
                        <div>
                            <div>
                                <span>
                                    Are there any prerequisites for taking the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        There are no specific prerequisites for this course, nor
                                        are there any formal entry requirements. All you need is
                                        an internet connection, a good understanding of English
                                        and a passion for learning for this course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I access the course at any time, or is there a set
                                    schedule?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        You have the flexibility to access the course at any time
                                        that suits your schedule. Our courses are self-paced,
                                        allowing you to study at your own pace and convenience.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How long will I have access to the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        For this course, you will have access to the course
                                        materials for 1 year only. This means you can review the
                                        content as often as you like within the year, even after
                                        you've completed the course. However, if you buy Lifetime
                                        Access for the course, you will be able to access the
                                        course for a lifetime.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Is there a certificate of completion provided after
                                    completing the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Yes, upon successfully completing the course, you will
                                        receive a certificate of completion. This certificate can
                                        be a valuable addition to your professional portfolio and
                                        can be shared on your various social networks.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    Can I switch courses or get a refund if I'm not satisfied
                                    with the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        We want you to have a positive learning experience. If
                                        you're not satisfied with the course, you can request a
                                        course transfer or refund within 14 days of the initial
                                        purchase.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    How do I track my progress in the course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        Our platform provides tracking tools and progress
                                        indicators for each course. You can monitor your progress,
                                        completed lessons, and assessments through your learner
                                        dashboard for the course.
                                    </p>
                                </div>
                            </div>
                        </div>
                        
                        <div>
                            <div>
                                <span>
                                    What if I have technical issues or difficulties with the
                                    course?
                                </span>
                                <div>
                                    <span></span>
                                </div>
                            </div>
                            <div>
                                <div>
                                    <p>
                                        If you encounter technical issues or content-related
                                        difficulties with the course, our support team is
                                        available to assist you. You can reach out to them for
                                        prompt resolution.
                                    </p>
                                </div>
                            </div>
                        </div>

Janets

Online Course Creation

Service Design Courses (SDC)

Customer Service Skills

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge Consent Training and Community Health Agent bundle to help you in this endeavour.  </p> <p>Experts design our Consent Training and Community Health Agent bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding Consent Training and Community Health Agent sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p> <p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the Consent Training and Community Health Agent bundle and gain a competitive advantage.</p> <p><strong>Learning Outcomes</strong></p> <p>This unique bundle will help you to-</p> <ul> <li>Acquire a deeper understanding of Consent Training and Community Health Agent</li><li>Help you in achieving your career goal </li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The Consent Training and Community Health Agent resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p> <p><strong>Course Curriculum</strong></p> <p><strong>Course 1: Consent Training in Healthcare (Level 3 at QLS)</strong></p> <ul> <li>Module 1: An Introduction to Consent</li><li>Module 2: Information Regarding Consent</li><li>Module 3: Consent Training in Healthcare Course</li><li>Module 4: Best Interest Decision Making</li><li>Module 5: Assessing Capacity</li><li>Module 6: Providing Care or Treatment to People Who Lack Capacity</li><li>Module 7: Public Bodies and Services Created by MCA Act 2005</li><li>Module 8: UK Acts in Relation to Consent</li><li>Module 9: Handling Complaints Regarding Consent.</li></ul> <p><strong>Course 2: Initial Training of Community Health Agent Diploma (Level 3 at QLS)</strong></p> <ul> <li>Module 01: Introduction to Community Health Agent</li><li>Module 02: Legal Consideration</li><li>Module 03: Community &amp; Community Health Work</li><li>Module 04: Global Health and International Community Health Nursing</li><li>Module 05: Mental Health in the Community</li><li>Module 06: Identification, Management, and Prevention of Common Nutritional Deficiencies</li><li>Module 07: Solving Nutritional Problems in the Community</li></ul> <p><strong>Certification</strong></p> <p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this Consent Training and Community Health Agent bundle.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this Training.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>You will get a competitive edge and have access to a variety of employment prospects after completing this Consent Training and Community Health Agent bundle.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Consent Training and Community Health Agent - Double Endorsed Certificate

<p>Delve into the <strong>Consent Training in Healthcare </strong>principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 2,3 with a certificate of level 3 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of <strong> Consent Training in Healthcare </strong>. The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building training includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of <strong>Consent Training in Healthcare </strong>as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 2 </strong></p> <p>Module 1: An Introduction to Consent<br />Module 2: Information Regarding Consent<br />Module 3: Consent Training in Healthcare Course</p> <p><strong>Level 3</strong></p> <p>Module 4: Best Interest Decision Making<br />Module 5: Assessing Capacity<br />Module 6: Providing Care or Treatment to People Who Lack Capacity<br />Module 7: Public Bodies and Services Created by MCA Act 2005<br />Module 8: UK Acts in Relation to Consent<br />Module 9: Handling Complaints Regarding Consent.</p> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level 3 QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education</p><h2>
        
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                                        120 CPD hours / points
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                                            Accredited by CPD Quality Standards
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                             <p>If you want to understand the global influence of <strong>Consent Training in Healthcare </strong>, you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the <strong>Consent Training in Healthcare </strong>issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
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                             <p>Anyone can enrol in this course.</p> 
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                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field</p> 
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FA Level 1

Institute of Leadership & Management (ILM)

ICDL (International Certification of Digital Literacy)

Level 3 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2 & 3 Consent Training in Healthcare

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			<h2>Overview</h2>		</div>
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							<p><span>By enroling in Consent Training in Healthcare Course, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Consent Training in Healthcare Course course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Consent Training in Healthcare Course course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Consent Training in Healthcare Course Program.</span></p><p><span>So enrol in our Consent Training in Healthcare Course course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h2><b>Description</b>
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							<p><span>Enroling in this Consent Training in Healthcare Course course can improve your Consent Training in Healthcare Course perspective, regardless of your skill levels in the Consent Training in Healthcare Course topics you want to master. If you're already a Consent Training in Healthcare Course expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Consent Training in Healthcare Course insights that will help you make the most of your time. This Consent Training in Healthcare Course course will act as a guide for you if you've ever wished to excel at Consent Training in Healthcare Course.</span></p>						</div>
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			<h2>Why Choose Us?</h2>		</div>
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							<ul><li><span>After successfully completing the Consent Training in Healthcare Course Course, you will receive a </span><b>FREE PDF Certificate </b><span>as evidence of your newly acquired abilities.</span></li><li><span>Lifetime access to the whole collection of Consent Training in Healthcare Course learning materials.</span></li><li><span>Online test with immediate results</span></li><li><span>Enroling in the course has no additional cost.</span></li><li><span>You can study and complete the Consent Training in Healthcare Course course at your own pace.</span></li><li><span>Study for the Consent Training in Healthcare Course course using any internet-connected device, such as a computer, tablet, or mobile device.</span></li></ul>						</div>
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			<h2>Who Is This Course For?</h2>		</div>
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							<p><span>This Consent Training in Healthcare Course course is a great place to start if you're looking to start a new career in Consent Training in Healthcare Course field. This training is for anyone interested in gaining in-demand Consent Training in Healthcare Course proficiency to help launch a career or their business aptitude. </span></p>						</div>
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							<p><span>The Consent Training in Healthcare Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Consent Training in Healthcare Course, without any fuss.</span></p>						</div>
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							<p><span>This Consent Training in Healthcare Course training will assist you develop your Consent Training in Healthcare Course ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Consent Training in Healthcare Course professional story and personalise your path to a new career. Furthermore, developing this Consent Training in Healthcare Course skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<h3>
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					<td colspan="4">Module 1: An Introduction to Consent</td>
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					<td><span><i></i> 00:16:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td><span><i></i> 00:11:00</span></td>
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<h3><b>Overview</b></h3>
<p><span>'The customer is always right', is the well-known phrase every customer service and retail professional learns on their first day of work. </span></p>
<p><span>In this <strong>Diploma in Customer Service &amp; Handling Complaints</strong> course, you will gain the skills and expertise to ensure successful customer interactions and keep your customers coming back and loyal to your brand. It will take you through the key elements of customer service, proper etiquette for communicating with customers, and how to meet customers' expectations every time. </span></p>
<p><span>Become an asset to the customer service team of your company by enrolling in this complete customer service skills training course today.</span></p>
<h3><strong>Why buy this Diploma in Customer Service &amp; Handling Complaints?</strong></h3>
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<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
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<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Diploma in Customer Service &amp; Handling Complaints</b><span> you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Diploma in Customer Service &amp; Handling Complaints </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
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Diploma in Education & Training (DET)

Diploma in Management Studies (DMS)

Diploma in Professional Studies (DPS)

Diploma in Customer Service & Handling Complaints

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					<div><p><span>Join our Consent Training in Healthcare course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Consent Training in Healthcare course has everything you need to get a great start in this sector.</span></p><p><span>Improving and moving forward is key to getting ahead personally. The Consent Training in Healthcare course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!</span></p></div>
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			<h4>You will Learn The Following Things: </h4>  		</div>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Consent Training in Healthcare. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><p><span>After completing the </span><b>Consent Training in Healthcare course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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					<div><p><span>This Consent Training in Healthcare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. </span></p><p><span>On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. </span></p><p><span>This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.</span></p></div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Consent Training in Healthcare course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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					<div><p><span>The certification and skills you get from this </span><span>Consent Training in Healthcare Course</span><span> can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.</span></p></div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 1: An Introduction to Consent</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>An Introduction to Consent</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 2: Information Regarding Consent</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Information Regarding Consent</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 3: Consent Training in Healthcare Course</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Consenting for Someone Else</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 4: Best Interest Decision Making</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Best Interest Decision Making</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 5: Assessing Capacity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assessing Capacity</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 6: Providing Care or Treatment to People Who Lack Capacity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Care or Treatment to People Who Lack Capacity</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 7: Public Bodies and Services Created by MCA Act 2005</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Public Bodies and Services Created by MCA Act 2005</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 8: UK Acts in Relation to Consent</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>UK Acts in Relation to Consent</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 9: Handling Complaints Regarding Consent.</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints Regarding Consent.</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Consent Training in Healthcare</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Consent Training in Healthcare</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
									</div>
						</div>
						<div id="menu2">
							
						</div>

Join our Consent Training in Healthcare course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Consent Training in Healthcare course has everything you need to get a great start in this sector.
Improving and moving forward is key to getting ahead personally. The Consent Training in Healthcare course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now!
You will Learn The Following Things:
Learn strategies to boost your workplace efficiency.
Hone your skills to help you advance your career.
Acquire a comprehensive understanding of various topics and tips.
Learn in-demand skills that are in high demand among UK employers
This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Consent Training in Healthcare. Enrol today and complete the course to achieve a certificate that can change your career forever.
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the Consent Training in Healthcare course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
This Consent Training in Healthcare is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. 
On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. 
This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Consent Training in Healthcare course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
The certification and skills you get from this Consent Training in Healthcare Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
 Course Curriculum

Module 1: An Introduction to Consent	00:14:00
Module 2: Information Regarding Consent	00:13:00
Module 3: Consent Training in Healthcare Course	00:16:00
Module 4: Best Interest Decision Making	00:20:00
Module 5: Assessing Capacity	00:15:00
Module 6: Providing Care or Treatment to People Who Lack Capacity	00:11:00
Module 7: Public Bodies and Services Created by MCA Act 2005	00:22:00
Module 8: UK Acts in Relation to Consent	00:27:00
Module 9: Handling Complaints Regarding Consent.	00:22:00
Mock Exam - Consent Training in Healthcare	00:20:00
Final Exam - Consent Training in Healthcare	00:20:00


IOMH - Institute of Mental Health

Health Skills

Health & Safety Awareness

Medical Training

Health & Safety

Clinical Skills

Healthcare

<p>Customers with complaints want to be seen as right, feel special, treated fairly and be taken care of. We will show you how to ask questions and listen to fully understand the complaint. Acknowledge and agree with the customer's right to be upset and that a resolution needs to be reached.</p><h3>Learning Objectives</h3><p>Describe the special needs of customers with complaints, Apply four tips for managing customer complaints</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Difficult Situations: Handling Complaints

<p><b>Description</b></p>
<p>This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector.</p>
<p>In particular, this course will prepare you to:</p>
<ul>
<li>Recognise complaints and the importance of dealing with them appropriately.</li>
<li>Understand how your organisation may receive complaints.</li>
<li>Know the procedure for handling complaints.</li>
<li>Follow the rules and etiquette for handling complaints.</li>
<li>Understand the role of the Financial Ombudsman Service (FOS).</li>
</ul>

LGCA | London Governance and Compliance Academy

Complaints Handling

<div>
<h1>Introduction:</h1>
<p>Dealing with consumer objections is a huge part of any sales position. Not every customer is going to be easily convinced that your product is best for them, and they may come up with numerous objections to the sale.</p>
<p>Part of your job is to seriously address these concerns, taking the time to thoroughly understand each one. Only then can you go through the steps that you need to take, in order to overcome them, convincing the customer that your product is the best one for their unique needs.</p>
<p>This course goes into detail regarding how to handle sales objections throughout your career. It begins by giving you an overview of the preliminary skills that you need to master, before you can begin handling any customer concerns.</p>
<p>Next, we will review the most common types of objections that you can expect to encounter, along with a few quick tips on how to overcome them.</p>
<p>We will also cover more general techniques that can be applied to other types of objections.</p>
<p>Finally, we review ways in which to handle complaints, which are essentially objections from customers, once the sale has been completed.</p>
<h1>What You will Learn:</h1>
<ul>
<li>Why you need to develop credibility early on in the sales process</li>
<li>How to overcome misunderstandings and scepticism regarding a product;</li>
<li>The importance of asking questions, when dealing with customer objections</li>
<li>Why you need to tackle the biggest objection first</li>
<li>The role of listening in handling complaints</li>
<li>The best strategies to use, when dealing with objections or complaints from existing customers</li>
</ul>
<h1>Benefits of taking this Course</h1>
<ul>
<li>Learning important communication skills that you need, in order to close sales</li>
<li>Learning how to address issues, such as customer indifference to your product</li>
<li>Understanding the important role that honesty plays in the sales process</li>
<li>Understanding why you need to develop a keen sense of empathy, when dealing with customers</li>
<li>Learning how and when to follow up with your customers</li>
</ul>
</div>
<br />
<h1>Course Modules/Lessons</h1>
<ul>
<li>Module 1: Developing Preliminary Skills</li>
<li>Module 2: Types of Objections</li>
<li>Module 4: Handling Complaints</li>
</ul>

OnlineCoursesLearning.com

Handling Objections & Overcoming Barriers to Sales Certification

<div>
									<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Professional Customer Service Skills Training</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care.</span></p><p><span>Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate.</span></p><p><span>Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional.</span></p><p><span>Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care!</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Why Choose Teachers Training</h2>		</div>
				</div>
				<div>
				<div>
			<p>Some of our website features are:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This is a dedicated website for teaching</span>
									</li>
								<li>
											<span>
													</span>
										<span>24/7 tutor support</span>
									</li>
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											<span>
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										<span>Interactive Content</span>
									</li>
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											<span>
													</span>
										<span>Affordable price</span>
									</li>
								<li>
											<span>
													</span>
										<span>Courses accredited by the UK's top awarding bodies</span>
									</li>
								<li>
											<span>
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										<span>100% online </span>
									</li>
								<li>
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									</li>
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		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2> Entry Requirements
</h2>		</div>
				</div>
				<div>
				<div>
			<p>No formal entry requirements. You need to have:</p>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Passion for learning</span>
									</li>
								<li>
											<span>
													</span>
										<span>A good understanding of the English language</span>
									</li>
								<li>
											<span>
													</span>
										<span>Be motivated and hard-working</span>
									</li>
								<li>
											<span>
													</span>
										<span>over the age of 16.</span>
									</li>
						</ul>
				</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Assessment</h2>		</div>
				</div>
				<div>
				<div>
							<p><span>The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed. </span></p><p><span>After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate.</span></p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
				<section>
						<div>
					<div>
			<div>
								<div>
				<div>
			<h2>Certification</h2>		</div>
				</div>
				<div>
				<div>
							<p><strong>CPD Certification from The Teachers Training</strong></p><p>Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish.</p><ul><li>You can get your digital certificate (PDF) for £4.99 only</li><li>Hard copy certificates are also available, and you can get one for only £10.99</li><li>You can get both PDF and Hard copy certificates for just £12.99!</li></ul><p>The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs.</p>						</div>
				</div>
					</div>
		</div>
							</div>
		</section>
							</div><table width="100%">				<tbody><tr>
					<td colspan="4">Understanding Customer Service</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Identifying Customer Expectations</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Providing Excellent Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Focusing on the Customer</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Focusing on the Customer</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Customer Service and the Telephone</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Service and the Telephone</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Handling Complaints</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Complaints</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Enduring Stress</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Enduring Stress</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
				</tbody></table>

The Teachers Training

Centre for Counselling & Psychotherapy Training (CCPT)

Professional Customer Service Skills Training

<h2 fr-original-style="" style="box-sizing: border-box;">ICA Specialist Certificate in Conduct Risk</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you know what good conduct looks like for a firm and what it looks like for customers? Are you aware of the impacts of poor conduct? Equip yourself with the knowledge and skills to be able to answer these questions and more.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Discover conduct and conduct risk in the context of governance risk and compliance (GRC) frameworks</li><li fr-original-style="" style="box-sizing: border-box;">Review examples of good conduct and how they contribute to good customer and market outcomes</li><li fr-original-style="" style="box-sizing: border-box;">Get to grips with conduct in practice including the UK Senior Managers and Certification Regime, MiFID II, GDPR, handling complaints and vulnerable customers</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">ICA Specialist Certificates, awarded in association with Alliance Manchester Business School, the University of Manchester, will help you quickly gain actionable knowledge to boost your confidence and credibility.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What will I learn?</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Development of the conduct agenda</li><li fr-original-style="" style="box-sizing: border-box;">Core components of conduct risk</li><li fr-original-style="" style="box-sizing: border-box;">What does good conduct look like for a firm?</li><li fr-original-style="" style="box-sizing: border-box;">Know your responsibilities and accountabilities</li><li fr-original-style="" style="box-sizing: border-box;">What does good conduct look like for customers?</li><li fr-original-style="" style="box-sizing: border-box;">Meeting the customer&#39;s objectives ~ the outcomes-focused approach</li><li fr-original-style="" style="box-sizing: border-box;">The importance of good market conduct</li><li fr-original-style="" style="box-sizing: border-box;">Non-financial misconduct</li><li fr-original-style="" style="box-sizing: border-box;">Understanding a conduct framework in practice - the Senior Managers &amp; Certification Regime (UK) </li></ul>

International Compliance Association

ICA Specialist Certificate in Conduct Risk

<p><strong></strong><strong> Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! </strong><strong></strong></p><p>You must have seen doctors explain to patients what treatment they are going to administer in TV shows and movies, and the patient says, 'Ok, doctor, DO IT'. Well, there you have it, this is a form of consent, and it's very important in healthcare. Failing to get proper consent can result in lawsuits!</p><p>When a healthcare provider - like a doctor, nurse, or other healthcare professionals - explains a medical treatment to a patient before the patient agrees to it, it is called Informed consent. This lets the patient ask questions and accept or deny treatment.</p><p>In this Consent Training in Healthcare course, you will be trained on how to take consent as professionals do and ensure that patients understand the treatment they agree to receive. Plus, you will get deep insights into the UK laws on the matter of consent.</p><p>The course is informative and packed with step-by-step lessons on:</p><ul><li>Information Regarding Consent</li><li>Consent Training in Healthcare</li><li>Best Interest Decision Making</li><li>Assessing Capacity</li><li>Providing Care or Treatment to People Who Lack Capacity</li><li>Public Bodies and Services Created by MCA Act 2005</li><li>UK Acts in Relation to Consent</li><li>Handling Complaints Regarding Consent.</li></ul><p>Each lesson is structured, and the course is made in a way that answers all your consent in Healthcare-related questions. You will get everything you need all in one place.</p><p>Enrol in the course and learn about consent in healthcare, 'DO IT.'</p> <p><strong>*** Course Curriculum ***</strong></p><ul><li>Module 1: Introduction</li><li>Module 2: Information Regarding Consent</li><li>Module 3: Consent Training in Healthcare Course</li><li>Module 4: Best Interest Decision Making</li><li>Module 5: Assessing Capacity</li><li>Module 6: Providing Care or Treatment to People Who Lack Capacity</li><li>Module 7: Public Bodies and Services Created by MCA Act 2005</li><li>Module 8: UK Acts in Relation to Consent</li><li>Module 9: Handling Complaints Regarding Consent.</li></ul><p><strong>Assessment Process</strong></p><p>Your skills and knowledge will be tested with an <strong>automated multiple-choice assessment</strong>. You will then receive instant results to let you know if you have successfully passed the Consent Training in Healthcare course.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <li>
                                        <h3>
                                            
                                                Module 1: An Introduction to Consent <span>06:41</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Module 1: An Introduction to Consent</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>06:41</span>

                                                        
                                                                                                                                                                                                            </li>
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                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 2: Information Regarding Consent <span>06:45</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                    <span>2: Module 2: Information Regarding Consent</span>

                                                    <span>06:45</span>

                                                        
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                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 3: Consent Training in Healthcare Course <span>10:54</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section3">
                                                <li>
                                                    <span>3: Module 3: Consent Training in Healthcare Course</span>

                                                    <span>10:54</span>

                                                        
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                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 4. Best Interest Decision Making <span>12:20</span>
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                                        </h3>
                                        <ul id="section4">
                                                <li>
                                                    <span>4: Module 4. Best Interest Decision Making</span>

                                                    <span>12:20</span>

                                                        
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                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 5: Assessing Capacity <span>07:54</span>
                                                <span></span>
                                            
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                                        <ul id="section5">
                                                <li>
                                                    <span>5: Module 5: Assessing Capacity</span>

                                                    <span>07:54</span>

                                                        
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                                    <li>
                                        <h3>
                                            
                                                Module 6. Providing Care or Treatment to People Who Lack Capacity <span>06:57</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section6">
                                                <li>
                                                    <span>6: Module 6. Providing Care or Treatment to People Who Lack Capacity</span>

                                                    <span>06:57</span>

                                                        
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                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 7. Public Bodies and Services Created by MCA Act 2005 <span>04:44</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section7">
                                                <li>
                                                    <span>7: Module 7. Public Bodies and Services Created by MCA Act 2005</span>

                                                    <span>04:44</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 8: UK Acts in Relation to Consent <span>16:04</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section8">
                                                <li>
                                                    <span>8: Module 8: UK Acts in Relation to Consent</span>

                                                    <span>16:04</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Module 9: Handling Complaints Regarding Consent. <span>13:39</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section9">
                                                <li>
                                                    <span>9: Module 9: Handling Complaints Regarding Consent.</span>

                                                    <span>13:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Assessment (Optional) <span>21:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section10">
                                                <li>
                                                    <span>10: Assessment</span>

                                                    <span>21:00</span>

                                                                                                                                                                                                                    
                                                </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Order Your Certificate <span>02:00</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section11">
                                                <li>
                                                    <span>11: Order Your CPD Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                                <li>
                                                    <span>12: Order Your QLS Endorsed Certificate</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Consent Training in Healthcare course is for people who want to quickly and easily learn about Consent Training in Healthcare.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Nurse</li><li>Medical Receptionist</li><li>Nurse Assistant</li><li>Doctor's assistant</li></ul><p>The average salary for nurse jobs is £33,384 per year in the United Kingdom.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Cademy certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed</p></div>

                        </div>

Academy for Health and Fitness

<p><strong>Customer Service Level 2: </strong>In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights.</p><p> </p><p><strong>Module 1: Introduction to Customer Service</strong></p><p>The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries.</p><p><strong>Module 2: Customer Needs Assessment and Problem Solving</strong></p><p>Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer.</p><p><strong>Module 3: Effective Customer Engagement and Relationship Management</strong></p><p>Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty.</p><p><strong>Module 4: Handling Complaints and Service Recovery</strong></p><p>Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight.</p><p><strong>Module 5: Multi-Channel and Global Customer Service</strong></p><p>In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings.</p><p> </p><p><strong>Course Features:</strong></p><ul><li><strong>Interactive Learning:</strong> Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course.</li><li><strong>Expert Instruction:</strong> Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module.</li><li><strong>Practical Applications:</strong> From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios.</li><li><strong>Flexible Learning:</strong> Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience.</li><li><strong>Certification:</strong> Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service.</li></ul><p> </p><p><strong>Conclusion:</strong></p><p>Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level.</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 Introduction to Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Introduction to Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 Customer Needs Assessment and Problem Solving</h4><div><div><ul><li><div>
<span></span><h5>
Customer Needs Assessment and Problem Solving</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 Effective Customer Engagement and Relationship Management</h4><div><div><ul><li><div>
<span></span><h5>
Effective Customer Engagement and Relationship Management</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 Handling Complaints and Service Recovery</h4><div><div><ul><li><div>
<span></span><h5>
Handling Complaints and Service Recovery</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 Multi-Channel and Global Customer Service</h4><div><div><ul><li><div>
<span></span><h5>
Multi-Channel and Global Customer Service</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Customer Service Level 2

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<h2><b>Course Description</b></h2>
<div>
<p><span>Get instant knowledge from this bite-sized Consent Training in Healthcare Course Part - 2 course. This course is very short and you can complete it within a very short time. In this Consent Training in Healthcare Course Part - 2 course you will get fundamental ideas of consent in the healthcare sector, the key understanding of the MCA Act 2005, providing treatment to people who lack capacity and so on. Enrol in this course today and start your instant first step towards learning about assessing capacity. Learn faster for instant implementation.</span></p>
</div>
<h2><b>Learning Outcome</b></h2>
<ul>
<li><span>Understand how to assess capacity </span></li>
<li><span>Gain in-depth knowledge of providing care or treatment to people who lack capacity </span></li>
<li><span>Deepen your understanding of public bodies and services created by MCA Act 2005 </span></li>
<li><span>Understand the UK acts in relation to consent </span></li>
<li><span>Learn about handling complaints regarding consent</span></li>
</ul>
<h2><b>How Much Do Healthcare Administrators Earn?</b></h2>
<ul>
<li><span>Senior - £58,000 (Apprx.) </span></li>
<li><span>Average - £35,000 (Apprx.) </span></li>
<li><span>Starting - £21,000 (Apprx.) </span></li>
</ul>
<h2><strong>Requirement</strong></h2>
<p>Our<strong> Consent Training in Healthcare Course Part - 2 </strong>is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p><table>				<tbody><tr>
					<td colspan="4">Consent Training in Healthcare Course Part - 2</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: Assessing Capacity</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Providing Care or Treatment to People Who Lack Capacity</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Public Bodies and Services Created by MCA Act 2005</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: UK Acts in Relation to Consent</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Handling Complaints Regarding Consent</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Consent Training in Healthcare Course Part - 2</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

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