Name: Diploma in Accounting and Business - Level 4
Price: 1499 GBP
Availability: InStock

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

ITIL

Service Design Courses (SDC)

IT Certifications

Certified Manager of Quality

Institute of Leadership & Management (ILM)

Professional Scrum Master (PSM)

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

General Admission

Loughborough

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			<p>Recruiting great people to our organisations is the key to high performance and sustainable business success.</p>
			<div><i></i> 2 x 4 hour sessions</div>
			<div><i></i>  £358.80 incl. VAT</div>
			
			
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		<h3>Description</h3>
		<p></p><p>Recruiting great people who not only meet our organisation's needs but also uphold our core values and beliefs has become increasingly important as we navigate the volatility of the post-pandemic employment market. As costs continue to rise, and we experience challenging times in retaining great people, the pressure is on to ensure we recruit those people who offer best fit with our organisations. This training and development course is aimed at early career leaders and managers responsible for recruitment and selection for their departments and teams. It is designed to stimulate and challenge our thinking about how to recruit great people who will, not only meet the needs of the job role, but fit with, and make a valuable contribution to, the wider organisation.</p>
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		<h3>Target Student</h3>
		<p></p><p>This session is suitable for early careers leaders and managers who have, or will have, responsibility for recruitment and selection in their teams/departments.</p>
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		<h3>Modules/Lessons</h3>
		<p></p><p>By the end of this course, participants will understand:</p>
<ul>
<li>the importance of designing effective, authentic recruitment and selection processes</li>
<li>how to ensure these processes reflect organisational values</li>
<li>how to design selection processes that better assess values fit with the organisation</li>
<li>how to make recruitment and selection both meaningful and inclusive</li>
<li>how to attract, and get the very best from, the strongest applicants</li>
</ul>
<p></p>

Mpi Learning - Professional Learning And Development Provider

Recruiting great people to our organisations is the key to high performance and sustainable business success.

Values Based Recruitment

<p>Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth.</p> <p>The objective of this fast track Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth.</p><p><strong>Top Skills You Will Learn</strong></p> <p>You will have an understanding of accounting and business in the broader business context. The programme will provide you with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth.</p> <p><strong>Opportunities</strong></p> <p>You will have immense career opportunity in banking to manufacturing, from huge service industries to micro businesses. You will get the ability to manage, plan and account for money which is still the ultimate measure of business success and the key driver of growth.</p><h2>
        
        <div>Who is this course for?</div>
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                        <div id="who_is_this_course_for">
                             <ul> <li>Working Professionals,</li><li>A-Level holders,</li><li>Professionals working in range of industries looking for a career in finance and accountancy</li></ul> 
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        <div>Requirements</div>
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                        <div id="requirements">
                             <ul> <li>Open Entry.</li><li>No formal qualification is required from mature learners (over 21 years) who have relevant management experience.</li><li>For others, the learners should have relevant NQF / QCF / RQF Level 3 Award / Diploma or at the level of GCE / GCSE or equivalent qualification.</li></ul> 
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        <div>Career path</div>
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                        <div id="career_path">
                             <p><strong>Progress to: Year 2 of a Three-year UK Bachelor's degree</strong></p> <p>Completion of your qualification will meet the University standard academic entry requirements to progress to Year 2 of a 3 Year UK Bachelor's Degree.</p> <p>In addition to Progression to the Universities, you also have an option to progress to the following Level 5 qualifications offered by LSBR, UK</p> 
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London School Of Business And Research

Level 4 Diploma in Accounting and Business (Fast Track mode)

<p>Ecommerce Marketing course teaches you everything on the topic thoroughly from scratch so you can claim a certificate of achievement for free to showcase your achievement in professional life. This Ecommerce Marketing course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.</p> <p>To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge &amp; skills.</p> <p>The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.</p> <p><strong>Key Features of the Ecommerce Marketing Course :</strong></p> <ul> <li>Instant e-certificate and hard copy dispatch by next working day</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by qualified professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul> <p><strong>*** Additional Gifts ***</strong></p> <p><strong>Free Life coaching Course</strong></p> <p><strong>*** (Offer Ends Soon) ***</strong></p><p><strong>Course Curriculum</strong></p> <p>The detailed curriculum outline of our Ecommerce Marketing course is as follows:</p> <p><strong>***Ecommerce Marketing***</strong></p> <ul> <li>Module 01: Introduction to Electronic Commerce</li><li>Module 02: E-Commerce Strategy and Implementation</li><li>Module 03: Customer Service</li><li>Module 04: Products, Brands, and Services</li><li>Module 05: Content Planning and Production</li><li>Module 06: Use of Social Networks</li><li>Module 07: Marketing</li><li>Module 08: Creating an Engaging User Experience</li><li>Module 09: Transaction Management</li><li>Module 10: E-Commerce Analytics</li></ul> <p><strong>Accreditation</strong></p> <p>All of our courses, including this Ecommerce Marketing course<strong>, </strong> are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p> <p><strong>Certification</strong></p> <p>Once you've successfully completed your Ecommerce Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p> <p><strong>Assessment</strong></p> <p>At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.</p><h2>
        
        <div>Who is this course for?</div>
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                        <div id="who_is_this_course_for">
                             <p>Anyone with a knack for learning new skills can take this Ecommerce Marketing course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.</p> 
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        <div>Certificates</div>
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                                    <h4>Certificate of completion</h4>
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            Digital certificate -
            Included
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        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
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            <div> <p>You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.</p> </div>

                        </div>

Training Express

Ecommerce Marketing: Strategies for Online Business Success Course

London

<h2>ITIL® 4 Leader: Digital and IT Strategy: In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

IIL Europe Ltd

ITIL 4 Leader: Digital and IT Strategy: In-House Training

<h2>ITIL® 4 Leader: Digital and IT Strategy: Virtual In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


                </section>

ITIL 4 Leader: Digital and IT Strategy: Virtual In-House Training

<p>Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth.</p> <p>The objective of Level 6 Diploma in Accounting and Business qualification (accredited by Othm) is to provide learners with the knowledge and skills required by a middle or senior manager in an organisation, and who may be involved in managing organisational finances, investment and risk, audit and assurance, or research.</p> <p>Many accountants occupy key managerial positions in business, yet few are qualified managers. In the increasingly complex modern business environment, there is a high demand for skilled professionals who can work flexibly in teams across business boundaries.</p><p>Key Highlights</p> <p>Program Duration: 9 Months (Can be Fast tracked)</p> <p>Program Credits: 120</p> <p>Designed for working Professionals</p> <p>Format: Online</p> <p>No Written Exam. The Assessment is done via Submission of Assignment</p> <p>Tutor Assist available</p> <p>Dedicated Student Success Manager</p> <p>Timely Doubt Resolution</p> <p>Regular Networking Events with Industry Professionals</p> <p>Become eligible to gain direct entry into relevant Master's degree programme</p> <p>LSBR Alumni Status</p> <p>No Cost EMI Option</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Working Professionals, Level 5 / Year 2 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.</p> 
                        </div>

Diploma in Accounting and Business - Level 6

<p>Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth.</p><p>The objective of the Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth.</p><p><strong>Program Overview</strong></p><p><strong>Key Highlights</strong></p><p>Program Duration: 9 Months (Can be Fast tracked)</p><p>Program Credits: 120</p><p>Designed for working Professionals</p><p>Format: Online</p><p>No Written Exam. The Assessment is done via Submission of Assignment</p><p>Tutor Assist available</p><p>Dedicated Student Success Manager</p><p>Timely Doubt Resolution</p><p>Regular Networking Events with Industry Professionals</p><p>Direct entry into Year 1 of a three-year UK Bachelor's degree</p><p>LSBR Alumni Status</p><p>No Cost EMI Option</p><p><strong>Top Skills You Will Learn</strong></p><p>You will have an understanding of accounting and business in the broader business context. The programme will provide you with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Working Professionals, A-Level holders, professionals working in range of industries looking for a career in finance and accountancy</p>
                        </div>

Diploma in Accounting and Business - Level 4( Fast track)

<p>Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth.</p> <p>The objective of the Level 5 Diploma in Accounting and Business qualification accredited by OTHM is to provide learners with the knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management.</p><p><strong>Program Overview: Level 5 Diploma in Accounting and Business</strong></p> <p><strong>Key Highlights of Level 5 Diploma in Accounting and Business qualification are:</strong></p> <p>Program Duration: 9 Months (Can be Fast tracked)</p> <p>Program Credits: 120</p> <p>Designed for working Professionals</p> <p>Format: Online</p> <p>No Written Exam. The Assessment is done via Submission of Assignment</p> <p>Tutor Assist Available</p> <p>Dedicated Student Success Manager</p> <p>Timely Doubt Resolution</p> <p>Regular Networking Events with Industry Professionals</p> <p>Direct entry into Year 1 of a three-year UK Bachelor's degree</p> <p>LSBR Alumni Status</p> <p>No Cost EMI Option</p> <p><strong>Top Skills You Will Learn</strong></p> <p>This Level 5 Diploma in Accounting and Business qualification will help you get knowledge and skills required by a middle manager in an organisation that may be involved in financial management, financial planning and control, financial reporting, taxation and people management.</p><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>Working Professionals, A-Level / Level 4 / Year 1 of a three-year UK Bachelor's degree holders or learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future.</p> 
                        </div>

Diploma in Accounting and Business - Level 5

<p>Accounting and finance are at the very heart of business operations. From banking to manufacturing, from huge service industries to micro businesses, the ability to manage, plan and account for money is still the ultimate measure of business success and the key driver of growth.</p><p><br />The objective of the Level 4 Diploma in Accounting and Business qualification is to provide learners with an understanding of accounting and business in the broader business context, and to provide them with the practical, industry-focused skills to manage business finances, budgets and cash flow effectively, and to play a key role in business growth.</p><p>Key Highlights of Diploma in Accounting and Business - Level 4 qualification are:</p><ul><li>Program Duration: 9 Months (Can be Fast tracked)</li><li>Program Credits: 120</li><li>Designed for working Professionals</li><li>Format: Online</li><li>No Written Exam. The Assessment is done via Submission of Assignment</li><li>Tutor Assist available</li><li>Dedicated Student Success Manager</li><li>Timely Doubt Resolution</li><li>Regular Networking Events with Industry Professionals</li><li>Direct entry into Year 1 of a three-year UK Bachelor's degree</li><li>LSBR Alumni Status</li><li>No Cost EMI Option</li></ul><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Working Professionals, A-Level holders, professionals working in range of industries looking for a career in finance and accountancy</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>For entry onto the OTHM Level 4 Diploma in Accounting and Business qualification, learners must possess:</strong></p><ul><li>Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification</li><li>Learner must be 18 years or older at the beginning of the course</li><li>Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme)</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Progress to: Year 2 of a Three-year UK Bachelor's degree</strong></p><p>Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of Achievement</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge</p></div>

                        </div>

Diploma in Accounting and Business - Level 4

'Her Business’ is designed exclusively for both women already in business, or starting their journey, who are looking to amplify their business acumen. 
Led by Essex Businesswoman of the Year, Sarah Brockwell, this session covers strategic business planning, marketing strategies tailored for female-led businesses, networking in Essex, and navigating challenges unique to women in business.
With interactive activities and case studies, participants will learn techniques for overcoming imposter syndrome, resilience, validation, and building confidence – all contributing to business success. 
Participants will leave with actionable strategies and a renewed sense of empowerment
-----------------------------------------------------------------------------------------------------

This project is funded by the UK Government through the UK Shared Prosperity Fund.
The UK Shared Prosperity Fund is a central pillar of the UK government's Levelling Up agenda and provides £2.6 billion of funding for local investment by March 2025. The Fund aims to improve pride in place and increase life chances across the UK investing in communities and place, supporting local business, and people and skills. For more information, visit https://www.gov.uk/government/publications/uk-shared-prosperity-fund-prospectus 

The Consortium

'Her Business’ is designed exclusively for both women already in business or starting their journey, who are looking to amplify their business acumen. 

Her Business

<p><strong>*** A Better Pathway for Rapid Growth! Limited Time Opportunity; Hurry Up! ***</strong></p><p>Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Small Food Business Success. This Small Food Business Success is the ideal approach for you to obtain a thorough understanding and knowledge of the subject.</p><p>We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Small Food Business Success course to improve your pertinent skills. In this easy-to-digest  course, you will get exclusive training, which will enable you to stand out in this competitive market.</p><p>However, this course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch course curriculum comprises basic to advanced levels of modules that will increase your skillsets. After completing this Programme, you will attain the productivity to succeed in your organisation.</p><p>So, if you are eager to see yourself in a gratifying Small Food Business Success career, then enrol in our Small Food Business Success course today!</p><p><strong>What will make you stand out?</strong></p><p>On completion of this Small Food Business Success online course, you will gain:</p><ul><li>CPD Certified Small Food Business Success Course</li><li>After successfully completing this Course, you will receive a <strong>FREE PDF Certificate </strong>as evidence of your newly acquired abilities.</li><li>Lifetime access to the whole collection of Small Food Business Success learning materials.</li><li>The Small Food Business Success course online test with immediate results</li><li>Enroling in the Small Food Business Success Course has no additional costs.</li><li>You can study and complete the Small Food Business Success course at your own pace.</li><li>Study for the Small Food Business Success course using any <strong>internet-connected device,</strong> such as a computer, tablet, or mobile device.</li></ul><p>The substantial Small Food Business Success is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enroling in this just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Small Food Business Success and explore the key topics such as:</p><p><strong>Curriculum:</strong></p><ul><li>Module 01: Starting a Takeaway Business</li><li>Module 02: Going Online</li><li>Module 03: Creating an Online Ordering System</li><li>Module 04: Restructuring Management</li><li>Module 05: Legal Requirements</li><li>Module 06: Complying with the COVID-19 Guidance</li></ul><p>Therefore, reinforce your knowledge and furnish your skills by enroling in our Small Food Business Success course. Take one step closer to achieving your goal.</p><p><strong>Show off your new skills with a certificate of completion</strong></p><p>When you have finished all of the Small Food Business Success course lectures, a digital certificate will be available for download.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Is This Small Food Business Success Course the Right Option for You?</strong></p><p>This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Small Food Business Success course.</p><p>This course is open to everybody. You can access the Small Food Business Success course materials from any location in the world and there are no requirements for enrolment.</p><p><strong>You should enrol in this Small Food Business Success course if you:</strong></p><ul><li>Aspire to understand Small Food Business Success better.</li><li>Already working on Small Food Business Success and eager to learn more.</li><li>Is a student pursuing a relevant field of study?</li><li>Trying to get a job in Small Food Business Success-related fields.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Without any formal requirements, you can delightfully enrol in this course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The aim of this exclusive Small Food Business Success course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.</p>
                        </div>

NextGen Learning

Online Course Marketing

Online Business

Trainers Course

Small Food Business Success

<h2>Effective Negotiation Skills for Business Success (Virtual)</h2>
<p>Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do.</p>
<p>You will enhance your personal and professional life with powerful new negotiating skills.</p>
<p>The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Identify your preferred negotiation style and strategies</li>
<li>Examine the Principled Negotiation Model</li>
<li>Adapt your negotiation strategy to the progress of the negotiation</li>
<li>Experience typical negotiation situations during the life cycle of a project</li>
<li>Develop an awareness of your effectiveness during negotiations</li>
<li>Improve your negotiation skills</li>
</ul><section>
                    <h3>Negotiation Model</h3><ul><li>Negotiation defined</li><li>Negotiation phases</li><li>Common approaches to negotiating</li></ul><h3>Principled Negotiating</h3><ul><li>Principled negotiation and the four rules</li><li>Best alternative to a negotiated agreement</li></ul><h3>Project Negotiation Simulation: Part 1 and Part 2</h3><ul><li>Project Negotiation Simulation: Part 1</li><li>Project Negotiation Simulation: Part 2</li></ul><h3>Negotiating Cases</h3><ul><li>Negotiating cases</li></ul><h3>Summary and Next Steps</h3>


                </section>

Effective Negotiation Skills for Business Success (Virtual)

<h2>Effective Negotiation Skills for Business Success: In-House Training</h2>
 <p>Become skillful at dealing with unworkable differences - situations where there appears to be no acceptable compromise or acceptable solution. This interactive workshop shows you how to work towards agreements where all parties are satisfied that they have reached a wise outcome efficiently, and where they can come back to the table in the future because the relationship is intact. You will have the opportunity to re-visit a difficult / challenging negotiation that you experienced in the past as well as take part in progressively more challenging case studies that are tailored to the work you do.</p>
 <p>You will enhance your personal and professional life with powerful new negotiating skills.</p>
 <p>The goal of this workshop is to improve your negotiation skills by helping you to identify your own preferred negotiation style and strategies, and to learn about the need to plan for any upcoming negotiation. The workshop is also designed for you to experience typical negotiation situations at certain key points of the life cycle of a project, enabling you to develop an awareness of your effectiveness during negotiations at these stages. The majority of time is spent on practicing newly presented negotiation techniques and receiving feedback on application for further development and improvement.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify your preferred negotiation style and strategies</li>
 <li>Examine the Principled Negotiation Model</li>
 <li>Adapt your negotiation strategy to the progress of the negotiation</li>
 <li>Experience typical negotiation situations during the life cycle of a project</li>
 <li>Develop an awareness of your effectiveness during negotiations</li>
 <li>Improve your negotiation skills</li>
 </ul><section>
                    <h3>Negotiation Model</h3> <ul> <li>Negotiation defined</li> <li>Negotiation phases</li> <li>Common approaches to negotiating</li> </ul> <h3>Principled Negotiating</h3> <ul> <li>Principled negotiation and the four rules</li> <li>Best alternative to a negotiated agreement</li> </ul> <h3>Project Negotiation Simulation: Part 1 and Part 2</h3> <ul> <li>Project Negotiation Simulation: Part 1</li> <li>Project Negotiation Simulation: Part 2</li> </ul> <h3>Negotiating Cases</h3> <ul> <li>Negotiating cases</li> </ul>


                </section>

Effective Negotiation Skills for Business Success: In-House Training

<p>In the business world, your writing is a reflection of you and your company. You have to make sure it's polished, professional, and persuasive. With this Writing for Business Success course, you'll learn how to write clear, concise, and effective business communication that will help you succeed.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop clear and concise written communication skills.</li><li>Craft compelling messages tailored to different purposes.</li><li>Implement an effective writing process to enhance productivity.</li><li>Apply advanced techniques to engage and captivate readers.</li><li>Enhance editing and proofreading skills for error-free writing.</li><li>Adapt writing style to meet diverse business requirements.</li></ul><p>Elevate your business writing skill with the comprehensive "Writing for Business Success" course. In this in-depth program, you'll embark on a transformative journey, mastering the art of effective communication through six meticulously designed modules. From understanding the fundamentals to applying advanced techniques, each module equips you with indispensable skills to excel in the corporate world.</p><p>Throughout the Writing course, you'll develop the ability to convey your thoughts with clarity and precision, ensuring your messages resonate with impact. You'll explore diverse writing purposes, adapting your style to captivate various audiences. With an emphasis on the writing process, you'll discover strategies to streamline your workflow, enhancing productivity and efficiency.</p><p>As you progress, you'll fine-tune your editing and proofreading skills, eliminating errors and perfecting your written work. The course culminates with advanced techniques, empowering you to engage readers on a deeper level and leave a lasting impression. Don't miss out on this opportunity to enhance your writing skills and unlock your professional potential. Enroll in "Writing for Business Success" today and pave the way for a successful career filled with impactful communication.</p><p><strong>Certification</strong></p><p>Upon course completion, you're eligible for a <strong>FREE</strong> certificate titled Diploma in Effective Writing Skills in PDF or hardcopy format. The PDF certificate will be sent to your registered email <strong>without any cost</strong>. For hardcopies, the UK delivery fee is <strong>£3.99</strong> and the International delivery fee is <strong>£10</strong>.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This course is ideal for:</p><ul><li>Professionals seeking to enhance their business writing skills.</li><li>Entrepreneurs looking to effectively communicate their ideas.</li><li>Individuals aiming to improve their written communication in the corporate world.</li><li>Communication enthusiasts who want to captivate their audience through writing.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Upon completion of this Writing for Business course, you can pursue many career paths, such as:</p><ul><li>Content Writer: £20,000 - £35,000 per annum</li><li>Marketing Coordinator: £22,000 - £40,000 per annum</li><li>Business Development Manager: £30,000 - £70,000 per annum</li><li>Communications Specialist: £25,000 - £45,000 per annum</li><li>Public Relations Officer: £25,000 - £45,000 per annum</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery): </strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Writing for Business Success Course

<p>In today's competitive business landscape, the art of guiding an organisation toward triumph rests on superior leadership skills and strategic vision. Dive deep into the world of '<strong>Strategic Direction And Leadership: Navigating Business Success</strong>'. From the basic introduction of leadership, journey through various leadership theories and styles, explore the significance of emotional intelligence, and grasp the essential tools for conflict management and negotiation. Discover the importance of collaborative work, learn to motivate your team effectively, and master talent and succession planning. Finally, gear up for a future-ready enterprise with modules on innovation and entrepreneurship. Don't just lead - lead with purpose, direction, and innovation.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational principles of strategic direction and leadership.</li>
<li>Analyse various leadership theories and determine the most appropriate style for different situations.</li>
<li>Develop emotional intelligence to enhance decision-making and interpersonal relationships.</li>
<li>Master techniques for conflict resolution, talent management, and effective negotiation.</li>
<li>Recognise the importance of innovation and entrepreneurship in strategic leadership.</li>
</ul>
<h3><b>Why buy this <span>Strategic Direction And Leadership: Navigating Business Success </span></b><b>course</b><b>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Strategic Direction And Leadership: Navigating Business Success</span> course for?</b></h3>
<ul>
<li>Individuals aspiring to ascend to leadership roles.</li>
<li>Current leaders keen on refining their strategic and managerial abilities.</li>
<li>Entrepreneurs aiming to foster innovation within their ventures.</li>
<li>HR professionals keen on succession planning and talent management.</li>
<li>Anyone passionate about understanding and implementing strategic direction in an organisation.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Strategic Direction And Leadership: Navigating Business Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Strategic Manager</strong>: £60,000 - £85,000 Annually</li>
<li><strong>Chief Executive Officer (CEO)</strong>: £70,000 - £150,000+ Annually</li>
<li><strong>Leadership Development Consultant</strong>: £45,000 - £70,000 Annually</li>
<li><strong>Talent Management Specialist</strong>: £40,000 - £60,000 Annually</li>
<li><strong>Organisational Development Specialist</strong>: £50,000 - £75,000 Annually</li>
<li><strong>Conflict Resolution Manager</strong>: £40,000 - £65,000 Annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Strategic Direction and Leadership</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Strategic Direction and Leadership</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Different Leadership Theories and Styles</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Different Leadership Theories and Styles</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Leadership Skills and Competencies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership Skills and Competencies</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Leadership and Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Collaborative Work A Leader's Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaborative Work A Leader's Role</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Motivating Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Employees</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Talent Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Leadership and Succession Planning</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Succession Planning</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Conflict Management Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management Techniques</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Fundamentals of Negotiation Process</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Negotiation Process</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Strategic Innovation and Entrepreneurship</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategic Innovation and Entrepreneurship</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Learning & Development

Global Leadership

ACCA Strategic Business Leader (SBL)

Business Leadership

Leadership Development

Strategic Direction And Leadership: Navigating Business Success

<p>Delve deep into the dynamic world of product management with the course '<strong>Product Management for Maximum Sales: Boosting Business Success</strong>'. In a realm where success is defined by the mastery of market trends, understanding your product, and carving its journey meticulously, this course becomes the beacon of knowledge. From inception to marketing, from pricing to branding, unravel the intricacies of product management that ensures not only maximum sales but also unparalleled business success.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamental concepts of product management and its impact on businesses.</li>
<li>Recognise the stages of the product life cycle and strategise accordingly for each phase.</li>
<li>Develop, plan, and strategise new products ensuring they align with business goals.</li>
<li>Acquire skills in financial analysis, channel management, and legalities in product management.</li>
<li>Grasp the essence of product pricing, marketing, and brand building to amplify sales.</li>
</ul>
<h3><b>Why buy this <span>Product Management for Maximum Sales: Boosting Business Success</span></b><b>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Product Management for Maximum Sales: Boosting Business Success</span></b><b> </b><b>for?</b></h3>
<ul>
<li>Entrepreneurs looking to elevate their product-centric business model.</li>
<li>Marketers aiming to deepen their knowledge in product strategies and brand building.</li>
<li>Business students eager to equip themselves with comprehensive product management insights.</li>
<li>Managers overseeing product lines and keen on refining their approach for optimum results.</li>
<li>Aspiring product managers yearning for a holistic grasp of the subject.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Product Management for Maximum Sales: Boosting Business Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Product Manager: £40,000 - £70,000</li>
<li>Brand Manager: £35,000 - £60,000</li>
<li>Product Marketing Manager: £45,000 - £75,000</li>
<li>Channel Manager: £50,000 - £80,000</li>
<li>Product Development Manager: £55,000 - £85,000</li>
<li>Product Strategist: £60,000 - £90,000.</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Product Management and Its Role</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Management and Its Role</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Classification of Products</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Classification of Products</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Product Life Cycle</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Life Cycle3</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Developing New Products</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing New Products</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Creating a Product Plan</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Creating a Product Plan</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Developing a Product Strategy</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing a Product Strategy</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Product Roadmap</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Roadmap</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Product Pricing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Pricing</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Product Marketing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Marketing</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Financial Analysis and Channel Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Financial Analysis and Channel Management</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Product Line and Brand Building</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Product Line and Brand Building</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Legal Aspects of Product Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Legal Aspects of Product Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Product Management

Marketing Management

Product Marketing

Product Manager

Personal Productivity

Product Management for Maximum Sales: Boosting Business Success

<p>ð Unleash Profit Potential with Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models! ð</p><p> </p><p>Are you tired of second-guessing your pricing strategy? Ready to take your business to new heights by mastering the art of pricing? Look no further! Welcome to Module 4 of our game-changing online course: 'Strategic Pricing Formulas for Business Success - Advanced Pricing Models.'</p><p> </p><p>ð <strong>Unlock the Power of Advanced Pricing Models!</strong></p><p>In this cutting-edge module, we dive deep into the intricacies of strategic pricing, equipping you with the tools and knowledge needed to propel your business forward. Here's a sneak peek into the curriculum:</p><p> </p><p><strong>ð Module 1: Introduction</strong></p><ul><li>Lay the foundation for success by understanding the fundamentals of pricing strategies.</li><li>Discover the critical role pricing plays in shaping consumer behavior and market dynamics.</li><li>Gain insights into how pricing impacts your brand perception and overall business profitability.</li></ul><p><strong>ð¡ Module 2: Pricing Models</strong></p><ul><li>Explore a variety of proven pricing models, from cost-plus pricing to value-based pricing.</li><li>Learn how to analyze market conditions and competitor pricing strategies.</li><li>Master the art of setting the right price to maximize revenue and customer satisfaction.</li></ul><p><strong>ð Module 3: Advanced Pricing Models (Focus of This Course!)</strong> Now, brace yourself for the ultimate deep dive into advanced pricing strategies. Here's what you'll conquer:</p><ol><li><strong>Dynamic Pricing Strategies:</strong><ul><li>Harness the power of real-time data to adjust prices dynamically.</li><li>Explore personalized pricing strategies to cater to individual customer segments.</li></ul></li><li><strong>Psychological Pricing Tactics:</strong><ul><li>Understand the psychology behind consumer decision-making.</li><li>Implement pricing tactics that influence perception and drive purchasing behavior.</li></ul></li><li><strong>Subscription and Tiered Pricing:</strong><ul><li>Learn how to create irresistible subscription models.</li><li>Craft tiered pricing structures that appeal to different customer preferences.</li></ul></li><li><strong>Bundling and Upselling Techniques:</strong><ul><li>Master the art of bundling products and services for maximum value.</li><li>Implement effective upselling strategies to boost average transaction value.</li></ul></li></ol><p> </p><p><strong>ð Why Choose This Course?</strong></p><ul><li><strong>Expert-Led Learning:</strong> Benefit from the expertise of industry professionals who have mastered the art of strategic pricing.</li><li><strong>Practical Applications:</strong> Apply your newfound knowledge with real-world case studies and hands-on exercises.</li><li><strong>Lifetime Access:</strong> Enjoy continuous access to updated content, ensuring your skills remain cutting-edge.</li><li><strong>Community Support:</strong> Join a vibrant community of like-minded entrepreneurs and pricing enthusiasts.</li></ul><p> </p><p>Don't miss out on this opportunity to revolutionize your pricing strategy! Enroll now in 'Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models' and set your business on the path to unparalleled success. ðâ¨</p><p> </p><p>ð¡ Enroll Today and Price Your Way to Prosperity!</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1- Introduction</h4><div><div><ul><li><div>
<span></span><h5>
Overview of Pricing Models</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2- Pricing Models</h4><div><div><ul><li><div>
<span></span><h5>
Cost-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Market-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Value-Based Pricing Pros and Cons</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Choosing a Pricing Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Common Mistakes in Pricing</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Setting Your Price Case Study</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Strategic Pricing Formulas for Business Success - Module 4: Advanced Pricing Models

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Fundamentals of Accounting for Business Success. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(249, 249, 249); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(249, 249, 249);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Accounting:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Definition and scope of accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical development and evolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Importance of accounting in business</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Who are Accountants:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Roles and responsibilities of accountants</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional ethics and standards</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Different types of accountants and their functions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Accounting System:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Double-entry accounting</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accounting principles and concepts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recording transactions and the accounting cycle</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">What are Financial Statements:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Income statement, balance sheet, and cash flow statement</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and significance of financial statements</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Preparation and interpretation of financial statements</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Financial Statement Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ratio analysis and its applications</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Vertical and horizontal analysis</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating financial health and performance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Budgeting and Its Importance:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgeting as a planning tool</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Types of budgets (operating, financial, master)</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Budgetary control and variance analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Financial Markets and Bonds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of financial markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to bond markets</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role of bonds in corporate finance</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Dealing with Financial Risk Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying financial risks</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk management strategies</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Derivatives and their role in risk mitigation</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Investment Management and Analysis:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Principles of investment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Portfolio management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Risk and return analysis</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Auditing and Risk of Frauds:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Purpose and types of audits</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Fraud detection and prevention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in auditing</li></ul></li></ol>

John Academy

Financial Management

Advanced Financial Management (AFM)

Master the essentials of accounting for business triumph with our comprehensive course. Explore financial statements, budgeting, risk management, and investment analysis. Uncover the role of accountants, delve into auditing, and fortify your knowledge in ethical financial practices. Elevate your skills for a successful career in today's dynamic business world.

Fundamentals of Accounting for Business Success

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">This course will explore what good customer service looks like, what to look for in your customer service team when it comes to recruitment and training, and how to measure good customer service.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">In this course, we&#39;ll explore what makes for good customer service and how to deal with customer complaints.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course, you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Explain what good customer service entails</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Identify core customer service skills</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Outline the essential components of a complaints policy</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; List ways of preventing complaints</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">&bull; Explain how online customer service channels can help your business</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">This Intellelearn Mastering Customer Relations and Service Excellence for Business Success course includes:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Stop-Start technology meaning you learn at your convenience</li><li fr-original-style="" style="box-sizing: border-box;">All device compliant meaning you can use laptop-tablet-smartphone at anytime</li><li fr-original-style="" style="box-sizing: border-box;">Developed by Professionals</li><li fr-original-style="" style="box-sizing: border-box;">Accredited by The CPD</li><li fr-original-style="" style="box-sizing: border-box;">Approximate duration: 1 hour</li></ul>

Intellelearn

Good customer service is at the heart of every successful business. Maintaining high customer service standards can improve your relationships with customers and boost your sales. On the contrary, bad customer service will cost you time, money and even your reputation. This is why it is essential to set clear expectations around customer service in your organisation and develop customer service skills within your team.

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