Name: Animation and Design Online Course
Price: 25 GBP
Availability: InStock

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Personal Assistant, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Personal Assistant course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Personal Assistant course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Personal Assistant Program.</span></p><p><span>So enrol in our Personal Assistant course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Personal Assistant course can improve your Personal Assistant perspective, regardless of your skill levels in the Personal Assistant topics you want to master. If you're already a Personal Assistant expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Personal Assistant insights that will help you make the most of your time. This Personal Assistant course will act as a guide for you if you've ever wished to excel at Personal Assistant.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Will I Receive A Certificate Of Completion?</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>This Personal Assistant course is a great place to start if you're looking to start a new career in Personal Assistant field. This training is for anyone interested in gaining in-demand Personal Assistant proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
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							<p><span>The Personal Assistant course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Personal Assistant, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>This Personal Assistant training will assist you develop your Personal Assistant ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Personal Assistant professional story and personalise your path to a new career. Furthermore, developing this Personal Assistant skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
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							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

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					<td colspan="4">Personal Assistant</td>
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					<td>Introduction to Personal Assistant</td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td>Module 2: Business Telephone Skills</td>
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					<td><span><i></i> 00:21:00</span></td>
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					<td>Module 3: Representing Your Boss and Company</td>
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					<td><span><i></i> 00:37:00</span></td>
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					<td>Module 4: Mail Services and Shipping</td>
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					<td><span><i></i> 00:28:00</span></td>
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					<td>Module 5: Travel Arrangements</td>
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					<td><span><i></i> 00:27:00</span></td>
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					<td>Module 6: Organising Meeting and Conferences</td>
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					<td><span><i></i> 00:28:00</span></td>
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					<td>Module 7: Time Management</td>
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					<td><span><i></i> 00:38:00</span></td>
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					<td>Module 8: Record Keeping and Filing Systems</td>
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					<td><span><i></i> 00:31:00</span></td>
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					<td>Module 9: Business Writing Skills</td>
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					<td><span><i></i> 00:43:00</span></td>
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					<td>Module 10 :Organisational Skills</td>
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					<td><span><i></i> 00:28:00</span></td>
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					<td>Module 11: Communication Skills</td>
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					<td><span><i></i> 00:28:00</span></td>
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					<td>Module 12: Customer Service</td>
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					<td><span><i></i> 00:19:00</span></td>
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					<td>Module 13:  Effective Planning and Scheduling</td>
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					<td><span><i></i> 00:49:00</span></td>
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					<td><span><i></i> 00:20:00</span></td>
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					<td>Final Exam - Personal Assistant</td>
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					<td><span><i></i> 00:20:00</span></td>
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NextGen Learning

Personal Assistant Course

General Admission

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			<p><span>Tourism contributes hugely to a country's economy. Some countries are dependent on their income from the tourism industry. In this course, you will be able to understand tourism and how you would be able to survive in this industry. Moreover, this course will discuss the basics of travel and tourism. You will be able to learn about the tourism products and services. Lastly, you will learn to manage tour operations and all the relevant core management.</span></p>
<h3><strong>Course Highlights</strong></h3>
<p><strong>Level 2 Certificate in Travel &amp; Tourism</strong> is an award winning and the best selling <strong></strong> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <strong>Level 2 Certificate in Travel &amp; Tourism</strong> into <strong>21</strong> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <strong>9 hours, 3 minutes</strong> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><strong>Why You Should Choose</strong><strong> Level 2 Certificate in Travel &amp; Tourism</strong></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><strong>Who is this Course for?</strong></h3>
<p><strong>Level 2 Certificate in Travel &amp; Tourism </strong>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><strong>Requirements</strong></h3>
<p>Our<strong> Level 2 Certificate in Travel &amp; Tourism</strong> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><strong>Career Path</strong></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Level 2 Certificate in Travel &amp; Tourism - Updated Version</td>
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					<td>Introduction to Travel and Tourism</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td>Tourism Products and Services</td>
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					<td><span><i></i> 00:13:00</span></td>
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					<td>Tour Operating and Travel Retailing</td>
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					<td><span><i></i> 00:15:00</span></td>
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					<td>Marketing in Travel and Tourism</td>
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					<td><span><i></i> 00:11:00</span></td>
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					<td>Developing Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
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					<td>Customer Service and Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
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					<td>Customer Relationship Management (CRM)</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
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					<td>Human Resource Management in Travel Industry</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Crisis and Visitor Attraction Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td>Transport Management Procedure</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td>Sustainable Tourism</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td><i></i></td>
					<td>Public Awareness Campaigns</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td><i></i></td>
					<td>Brexit and its Impact on Tourism Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
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					<td colspan="4">Level 2 Certificate in Travel &amp; Tourism - Old Version</td>
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					<td><i></i></td>
					<td>Introduction to Travel &amp; Tourism</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>The Products &amp; Services of Tourism</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Managing Tour Operations</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Marketing Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Human Resource Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td><i></i></td>
					<td>Transportation Management</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Quality Management</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
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					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Final Exam</td>
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					<td>Mock Exam-Level 2 Certificate in Travel &amp; Tourism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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					<td colspan="4">Mock Exam</td>
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					<td>Final Exam-Level 2 Certificate in Travel &amp; Tourism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
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iStudy UK

Tourism Management

Certificate in Further Education & Training (Cert Ed)

International Tourism

Certificate in Education & Training (CET)

Hospitality & Tourism

Tourism

Level 2 Certificate in Travel & Tourism

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Front Desk Skills Training Level 3, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Front Desk Skills Training Level 3 course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Front Desk Skills Training Level 3 course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Front Desk Skills Training Level 3 Program.</span></p><p><span>So enrol in our Front Desk Skills Training Level 3 course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Front Desk Skills Training Level 3 course can improve your Front Desk Skills Training Level 3 perspective, regardless of your skill levels in the Front Desk Skills Training Level 3 topics you want to master. If you're already a Front Desk Skills Training Level 3 expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Front Desk Skills Training Level 3 insights that will help you make the most of your time. This Front Desk Skills Training Level 3 course will act as a guide for you if you've ever wished to excel at Front Desk Skills Training Level 3.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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										<span>Online test with immediate results.</span>
									</li>
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											<span>
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										<span>Enroling in the course has no additional cost.</span>
									</li>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
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			<h4>Will I Receive A Certificate Of Completion?</h4>		</div>
				</div>
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		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
				</div>
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			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>This Front Desk Skills Training Level 3 course is a great place to start if you're looking to start a new career in Front Desk Skills Training Level 3 field. This training is for anyone interested in gaining in-demand Front Desk Skills Training Level 3 proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
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				<div>
				<div>
							<p><span>The Front Desk Skills Training Level 3 course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Front Desk Skills Training Level 3, without any fuss.</span></p>						</div>
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				<div>
			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>This Front Desk Skills Training Level 3 training will assist you develop your Front Desk Skills Training Level 3 ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Front Desk Skills Training Level 3 professional story and personalise your path to a new career. Furthermore, developing this Front Desk Skills Training Level 3 skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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				<div>
				<div>
			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
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				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Front Desk Skills Training Level 3</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Reception and Receptionist</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Representing Your Boss and Company</td>
					<td> </td>
					<td><span><i></i> 00:34:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Travel Arrangements</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Record Keeping and Filing Systems</td>
					<td> </td>
					<td><span><i></i> 00:28:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Organisational Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:46:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Invoicing/Petty Cash</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Front Desk Skills Training Level 3 Course

<div>
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								<section>
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		</section>
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				</div>
			<blockquote>
<h4><b>Earn a living in Freelancing and Outsourcing</b></h4>
</blockquote>
<p>Are you tired of the conventional working hours and the normal job? Do you want to work from the comfort of your own home? Then dig deep into this course and find out about freelancing and outsourcing so that you can work at your convenience.</p>
<p>A freelancer or freelance worker is a term commonly used for a person who is self-employed and is not necessarily committed to a particular employer long-term.  The most common freelance jobs include writing, editing, photography, web design, graphic arts or computer programming. There are no requirements for being a freelancer. While outsourcing refers to the practice of having certain job functions done outside a company instead of having an in-house department or employee handle them.</p>
<p>In this course, you will be introduced to the world of freelancing and learn about different types of content writing. This course is particularly helpful if you are looking to work independently and not be bossed around by another person.</p>
<h3><b>Course Highlights</b></h3>
<p><b>Accredited Diploma in Freelancing and Outsourcing</b> is an award winning and the best selling <b></b> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</p>
<p>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed <b>Accredited Diploma in Freelancing and Outsourcing</b> into <b>several</b> modules for teaching you everything you need to become successful in this profession.</p>
<p>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just <b>20/30</b> hours and it is also possible to study at your own pace.</p>
<p>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</p>
<p>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</p>
<h3><b>Why You Should Choose</b><b> Accredited Diploma in Freelancing and Outsourcing</b></h3>
<ul>
<li>Lifetime access to the course</li>
<li>No hidden fees or exam charges</li>
<li>CPD Accredited certification on successful completion</li>
<li>Full Tutor support on weekdays (Monday - Friday)</li>
<li>Efficient exam system, assessment and instant results</li>
<li>Download Printable PDF certificate immediately after completion</li>
<li>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</li>
<li>Improve your chance of gaining professional skills and better earning potential.</li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Accredited Diploma in Freelancing and Outsourcing </b>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</p>
<p>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</p>
<h3><b>Requirements</b></h3>
<p>Our<b> Accredited Diploma in Freelancing and Outsourcing</b> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</p>
<h3><b>Career Path</b></h3>
<p>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.</p><table>				<tbody><tr>
					<td colspan="4">Freelancing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Overview</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Setting Up Shop</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Started</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Finding and Securing Work</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Avoiding Freelance Scams</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Your Client List</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Defining Price Structure</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Winning the Bidding War</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Putting It All Together</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Outsourcing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>WHY WOULD YOU OUTSOURCE?</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>DECIDING WHAT TO OUTSOURCE</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>FINDING CONTENT WRITERS</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>GRAPHIC DESIGNERS, WEBSITE DESIGNERS, ETC</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CODERS AND PROGRAMMERS</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>VIRTUAL ASSISTANTS AND CUSTOMER SERVICE</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>OUTSOURCING SEO &amp; PROMOTION</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>FREELANCE SITES AND HOW THEY WORK</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>OUTSOURCING ISSUES</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Accredited Diploma in Freelancing and Outsourcing</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Accredited Diploma in Freelancing and Outsourcing</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

Online Course Marketing

Online Course Creation

Freelance Writing

Freelance Journalism

Professional Skills Course (PSC)

Freelancing

Accredited Diploma in Freelancing and Outsourcing

<div>
					<div>
								<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
					</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
							</div>
				</div>
			<div><div><div><div>
	<div>
		<div>
			<p><span>Starting your own particular business is an achievement in itself that you should be amped up for however it is still quite in the starting phase. At this stage one of the important things that you should realize is to find out how to make your thinking unique that will be recognized.  In this course, you will learn about how to utilize the idea &amp; information about your business and what you can do to make it amazing and more productive.</span></p>
<p><span>In this course, you will take in a couple of ideas and considerations for influencing your business to take a step forward in the current market. This will hence give you an edge over your competitors. Additionally, this course will set you up for a professional career in a business organization condition where you will have the ability to perform business-related activities and additional organization commitments attainably. You will cover different extensions like Business Correspondence, Financial Accounting, Marketing Principles, HR and Management of projects. </span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Business Branding Course</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed </span><b>Business Branding Course</b><span> into </span><b>18</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>10 hours</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Business Branding Course?<br />
</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Business Branding Course </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Business Branding Course</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p>

		</div>
	</div>
</div></div></div></div><p></p><table>				<tbody><tr>
					<td colspan="4">Branding Basics</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Make Yourself Well Recognised Before Your Customers</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wow Your Customers</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Develop a Personal Style</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Creative Imageries to Catch the Attention</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be a Traditionalist, Not a Fad Chaser</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Bringing Out the Purple Cow in Your Business</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conclusion</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Branding Niche</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Branding</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Research Your Topic Thoroughly</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let People Know Who You Are: Distinguish Yourself</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Represent Yourself</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking With Social Media</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Use Videos</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Offer Training Courses</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Provide Quality  Material And Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Live And Breathe Your Brand</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How Not Branding Can Spell Disaster</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam-Business Branding Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam-Business Branding Course</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

Personal Branding

Personal Brand Building

Business Branding

Branding

Business & Marketing

Business Branding Course

<p><strong>Unleash your creativity and enhance your tech skills with our comprehensive online MS Office, Graphics, and Freelancing course!</strong></p> <p>Discover the full potential of MS Office by mastering the essential tools and techniques used in Word, Excel, and PowerPoint. Then, learn to create professional-quality graphics using popular software like Adobe Photoshop and Illustrator. And take your skills to the next level by learning how to become a successful freelancer.</p> <p>Our <strong>online MS Office, Graphics, and Freelancing </strong>course is designed to meet the needs of beginners and experts alike. </p> <p>Taught by experienced industry professionals, you will receive hands-on training and practical advice to help you reach your goals. Plus, you'll have access to a supportive online tutor where you can get live 24/7 support with the expert.</p> <p>Don't wait any longer; sign up for our MS Office, Graphics &amp; Freelancing course <strong>TODAY </strong>and take the first step towards a fulfilling career in tech!</p> <p><strong>Key Features</strong></p> <ul> <li>CPD Approved</li><li>Instructor-Led Training</li><li>3 Free PDF Certificate</li><li>Lifetime Access</li></ul>    <p><strong>Learning Outcomes</strong></p> <p>The "<strong>MS Office, Graphics &amp; Freelancing</strong>" online course will provide learners with the following learning outcomes:</p> <ol> <li> <p><strong>MS Office proficiency:</strong> By the end of the course, learners will be able to create, edit, and format professional-quality documents in Word, Excel, and PowerPoint.</p> </li><li> <p><strong>Graphics design skills</strong>: Learners will be able to create visually appealing graphics and images using Adobe Photoshop and Illustrator.</p> </li><li> <p><strong>Freelancing skills:</strong> Learners will gain an understanding of how to establish and grow a successful freelance business, including how to find clients, negotiate contracts, and manage finances.</p> </li><li> <p><strong>Technical knowledge</strong>: Learners will develop a deep understanding of the technical aspects of software and tools used in MS Office, graphics design, and freelancing.</p> </li><li> <p><strong>Career readiness: </strong>The course will provide learners with the skills and knowledge necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing.</p> </li></ol> <p>By completing this course, learners will have a comprehensive understanding of the essential tools and techniques used in these fields and be well-prepared to pursue a career or further study in MS Office, graphics design, and freelancing.</p><p><strong>The detailed curriculum outline </strong></p> <p><strong>Course 01: Microsoft Office </strong></p> <ul> <li><em><strong>Microsoft Excel 2019</strong></em></li><li>Microsoft Excel 2019 New Features</li><li>Getting Started with Microsoft Excel</li><li>Performing Calculations</li><li>Modifying a Worksheet</li><li>Formatting a Worksheet</li><li>Printing Workbooks</li><li>Managing Workbooks</li><li><em><strong>Microsoft Word 2019</strong></em></li><li>Microsoft Word 2019 New Features</li><li>Getting Started with Word</li><li>Formatting Text and Paragraphs</li><li>Working More Efficiently</li><li>Managing Lists</li><li>Adding Tables</li><li>Inserting Graphic Objects</li><li>Controlling Page Appearance</li><li>Preparing to Publish a Document</li><li><em><strong>Microsoft PowerPoint 2019</strong></em></li><li>Microsoft PowerPoint 2019 New Features</li><li>PowerPoint Interface</li><li>Presentation Basics</li><li>Formatting</li><li>Inserting Options</li><li>Working with Objects</li><li>Table</li><li>Charts</li><li>Review and Presentation</li><li><em><strong>Microsoft Access 2019</strong></em></li><li>Microsoft Access 2019 New Features</li><li>Introduction to Access</li><li>Modify Data</li><li>Working with Queries</li><li>Access Forms</li><li>Working with Reports</li></ul> <p><strong>Course 02: Diploma in Graphic Design</strong></p> <ul> <li>Basics of Graphic Design</li><li>Foundation in Design</li><li>Adobe Photoshop Basics</li><li>Designers go to Software</li><li>Blend Modes &amp; Filters</li><li>Creating Logos with Illustrator</li><li>Logo Design Basics</li><li>Adobe in Design and Print Work Introduction</li></ul> <p><strong>Course 03: Freelancers</strong></p> <ul> <li>Module 01: Brand Management</li><li>Module 02: Time Management</li><li>Module 03: Entrepreneurship &amp; Financial Independence</li><li>Module 04: Emotional Intelligence</li><li>Module 05: Social Media Marketing</li><li>Module 06: Sales &amp; Negotiations</li><li>Module 07: Business Formation &amp; Management</li><li>Module 08: Principles of Marketing</li><li>Module 09: Principles of Accounting</li><li>Module 10: Customer Service Relations</li><li>Module 11: Critical Creative Thinking</li><li>Module 12: Problem Design Solving</li></ul> <p><strong>Certificate</strong></p> <p>After completing this course, you will get <strong>3 Free PDF certificates. </strong> </p> <p><strong>Accreditation</strong></p> <p>Our courses are CPD Quality Standards Accredited that ascertain the quality of the courses. </p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        30 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                                <p>The "MS Office, Graphics &amp; Freelancing" online course is designed for individuals who are interested in expanding their knowledge and skills in the fields of MS Office, graphics design, and freelancing. It is suitable for:</p> <ul> <li> <p><strong>Beginners </strong>who are looking to build a foundation in these fields and gain a comprehensive understanding of the essential tools and techniques used.</p> </li><li> <p><strong>Career changers</strong> who are looking to transition into a new field related to MS Office, graphics design, or freelancing.</p> </li><li> <p><strong>Working professionals</strong> who want to upgrade their skills and stay up-to-date with the latest tools and techniques used in these fields.</p> </li><li> <p><strong>Freelancers or entrepreneurs </strong>who want to expand their offerings and increase their earning potential by incorporating MS Office, graphics design, and freelancing skills into their business.</p> </li></ul> <p>The course is accessible to individuals with different levels of experience and skill and provides learners with the knowledge and skills necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing.</p>    
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>No formal qualification is required</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p><strong>MS Office Specialist: </strong>According to Payscale, the average salary for an MS Office Specialist in the UK is around £20,000 to £30,000 per year.</p> <p><strong>Graphics Designer:</strong> The average salary for a Graphics Designer in the UK is around £20,000 to £40,000 per year, according to Glassdoor.</p> <p><strong>Freelancer</strong>: Freelance MS Office and Graphics Designers can typically earn anywhere from £20 to £50 per hour.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p><strong>3 Free PDF Certificate included</strong></p> </div>

                        </div>

Training Express

MS Office, Graphics & Freelancing Course

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							</div>
				</div>
			<p><span>Fancy yourself a quick-thinker with your pulse on the property beat? Want to enhance your knowledge and explore trends in the fast-paced industry of real estate development? Look no further - Our Real Estate Business Diploma (REB) will help you get fast into the business by training you in both the business and management aspects of the industry.</span></p>
<p><span>In this course, you will develop practical knowledge and skills for investing in real estate. You will likewise become familiar with a wide range of real estate asset types while learning to analyze markets, value assets, raise capital through debt and equity financing and gaining other basic skills for a real estate investment career.</span></p>
<h3><b>Course Highlights</b></h3>
<p><b>Real Estate Business Diploma</b><span> is an award winning and the best selling </span><b></b><span> course that has been given the CPD Certification &amp; IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector.</span></p>
<p><span>It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Real Estate Business Diploma into </span><b>28</b><span> modules for teaching you everything you need to become successful in this profession.</span></p>
<p><span>To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just </span><b>14 hours</b><span> and it is also possible to study at your own pace.</span></p>
<p><span>We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email.</span></p>
<p><span>For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website.</span></p>
<h3><b>Why You Should Choose</b><b> Real Estate Business Diploma</b></h3>
<ul>
<li><span>Lifetime access to the course</span></li>
<li><span>No hidden fees or exam charges</span></li>
<li><span>CPD Accredited certification on successful completion</span></li>
<li><span>Full Tutor support on weekdays (Monday - Friday)</span></li>
<li><span>Efficient exam system, assessment and instant results</span></li>
<li><span>Download Printable PDF certificate immediately after completion</span></li>
<li><span>Obtain the original print copy of your certificate, dispatch the next working day for as little as £9.</span></li>
<li><span>Improve your chance of gaining professional skills and better earning potential.</span></li>
</ul>
<h3><b>Who is this Course for?</b></h3>
<p><b>Real Estate Business Diploma </b><span>is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills.</span></p>
<p><span>As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds.</span></p>
<h3><b>Requirements</b></h3>
<p><span>Our</span><b> Real Estate Business Diploma</b><span> is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation.</span></p>
<h3><b>Career Path</b></h3>
<p><span>You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. </span></p><table>				<tbody><tr>
					<td colspan="4"> Real Estate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Is Real Estate Investing?</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Rental Properties</td>
					<td><span>FREE</span> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why invest in property?</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Investment After Brexit</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recent Housing Market Developments</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Client Expectation</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Best Practices of Customer Service</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Customer Life Cycle</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Tenant Retention</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Real Estate Marketing</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td colspan="4">Real Estate Business</td>
				</tr>
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					<td><i></i></td>
					<td>The Art of Real Estate Investments</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
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					<td><i></i></td>
					<td>Things to Consider Before Investing in Real Estate</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
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					<td><i></i></td>
					<td>Simple Techniques of Investing in Real Estate</td>
					<td> </td>
					<td><span><i></i> 01:30:00</span></td>
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					<td><i></i></td>
					<td>Risks Involved in Real Estate Investment</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
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					<td><i></i></td>
					<td>The Main Challenges Facing Real Estate Investors</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Qualities of Successful Real Estate Investors</td>
					<td> </td>
					<td><span><i></i> 00:45:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Succeed in Real Estate Investments</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Wrapping Up</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td colspan="4">Legal System &amp; Real Estate UK</td>
				</tr>
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					<td><i></i></td>
					<td>An Introduction to the UK legal system</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Different Types of Investment Structures</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Commercial Leases</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Title &amp; Registration</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td><i></i></td>
					<td>Finance in Real Estate</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td>Investment Purchase Procedure</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Acquisition Costs</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
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					<td>Land Usage</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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					<td><i></i></td>
					<td>Planning &amp; Environment</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
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								<tr>
					<td><i></i></td>
					<td>Investment Structure &amp; Key Legislations</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Real Estate Business Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Real Estate Business Diploma</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
				</tbody></table>

Real Estate Finance

Property Investment

Real Estate Investing

Real Estate Flipping

Real Estate Marketing

Property & Real Estate Photography

Real Estate Business Diploma

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			<h4>Overview</h4>		</div>
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							<p><span>By enroling in Travel and Tourism, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Travel and Tourism course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Travel and Tourism course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Travel and Tourism Program.</span></p><p><span>So enrol in our Travel and Tourism course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
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			<h4>Description</h4>		</div>
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							<p><span>Enroling in this Travel and Tourism course can improve your Travel and Tourism perspective, regardless of your skill levels in the Travel and Tourism topics you want to master. If you're already a Travel and Tourism expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Travel and Tourism insights that will help you make the most of your time. This Travel and Tourism course will act as a guide for you if you've ever wished to excel at Travel and Tourism.</span></p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
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													</span>
										<span>Online test with immediate results.</span>
									</li>
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											<span>
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										<span>Enroling in the course has no additional cost.</span>
									</li>
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											<span>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
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			<h4>Will I Receive A Certificate Of Completion?</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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							<p><span>This Travel and Tourism course is a great place to start if you're looking to start a new career in Travel and Tourism field. This training is for anyone interested in gaining in-demand Travel and Tourism proficiency to help launch a career or their business aptitude. </span></p>						</div>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
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				<div>
							<p><span>The Travel and Tourism course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Travel and Tourism, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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							<p><span>This Travel and Tourism training will assist you develop your Travel and Tourism ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Travel and Tourism professional story and personalise your path to a new career. Furthermore, developing this Travel and Tourism skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
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				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Travel and Tourism </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td>Module 2: Tourism Products and Services</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td>Module 3: Tour Operating and Travel Retailing</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td>Module 4:  Marketing in Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
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					<td>Module 5: Developing Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
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					<td>Module 6: Customer Service and Satisfaction</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
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					<td>Module 7: Crisis and Visitor Attraction Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
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					<td>Module 8: Transport Management Procedure</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td>Module 10:  Sustainable Tourism</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
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					<td>Module 11: Public Awareness Campaigns</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Brexit and its Impact on Tourism Industry</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 13: Travel and Tourism Issues to Contend with</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Module 14: Human Resource Management in Travel Industry</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
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					<td colspan="4">Mock Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Mock Exam - Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
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					<td colspan="4">Final Exam</td>
				</tr>
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					<td><i></i></td>
					<td>Final Exam - Travel and Tourism</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Travel and Tourism Course

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			<h4>Overview</h4>		</div>
				</div>
				</div>
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							<p>Strong communication skills are a goldmine in the UK job market, paving the way for lucrative careers across diverse industries. The average salary for skilled communicators in the UK sits comfortably above £30,000, and can soar even higher with specialized roles and experience. This Effective Communication Skills course equips you with the theoretical knowledge and practical tools to become a master communicator, boosting your employability and earning potential.</p><h5><strong>Learning Outcomes:</strong></h5><ul><li>Grasp the fundamental principles of effective communication.</li><li>Uncover the hidden power of self-talk and language.</li><li>Navigate the complexities of miscommunication and misunderstandings.</li><li>Develop a repertoire of powerful communication tips and strategies.</li><li>Craft clear, concise, and impactful messages for any audience.</li><li>Boost your confidence and become a compelling communicator in all situations.</li></ul>						</div>
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			<h4>Description</h4>		</div>
				</div>
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							<p>This comprehensive course delves deep into the theoretical underpinnings of effective communication. Through engaging modules, you'll explore the goals and benefits of honing your communication skills, uncover the ever-present nature of communication in our lives, and master the core fundamentals. You'll gain valuable insights into self-talk and the power of language, learn to navigate miscommunication with ease, and equip yourself with a treasure trove of practical tips and strategies. From crafting clear messages to adapting your communication style to diverse audiences, this course empowers you to become a confident and impactful communicator in all aspects of your life.</p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
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											<span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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			<h4>Will I Receive A Certificate Of Completion?</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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										<span>Professionals seeking to advance their careers through improved communication skills.</span>
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										<span>Individuals looking to build stronger relationships and connections.</span>
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										<span>Anyone who wants to overcome communication challenges and express themselves effectively.</span>
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										<span>Students preparing for academic success and future career endeavors.</span>
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										<span>Leaders and managers aiming to enhance team collaboration and communication.</span>
									</li>
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										<span>Anyone interested in understanding the power of communication and its impact on their lives.</span>
									</li>
						</ul>
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				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Effective Communication Skills course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Effective Communication Skills, without any fuss.</span></p>						</div>
				</div>
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			<h4>Career Path</h4>		</div>
				</div>
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					<ul>
							<li>
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													</span>
										<span>Public Relations Specialist: £30,000 - £50,000</span>
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										<span>Marketing Manager: £35,000 - £60,000</span>
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										<span>Human Resources Manager: £38,000 - £65,000</span>
									</li>
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													</span>
										<span>Sales Representative: £25,000 - £45,000 (plus commission)</span>
									</li>
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													</span>
										<span>Teacher/Lecturer: £28,000 - £55,000</span>
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										<span>Journalist/Broadcaster: £20,000 - £40,000</span>
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										<span>Customer Service Representative: £22,000 - £35,000</span>
									</li>
						</ul>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
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						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Effective Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction To Communication - Goals &amp; Benefits</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Key Principles Of Communication</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>We Are ALWAYS Communicating</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
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					<td><i></i></td>
					<td>Fundamentals Of Communication - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Fundamentals Of Communication - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Great Communication Tips - Part 1</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
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					<td><i></i></td>
					<td>Great Communication Tips - Part 2</td>
					<td> </td>
					<td><span><i></i> 00:19:00</span></td>
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					<td><i></i></td>
					<td>Self-Talk &amp; Powerful Language</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
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					<td><i></i></td>
					<td>Miscommunication</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td><i></i></td>
					<td>Still MORE Great Tips! Part 1</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
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					<td>Still MORE Great Tips! Part 2</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
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					<td><i></i></td>
					<td>Still MORE Great Tips! Part 3</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
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					<td><i></i></td>
					<td>Final Thoughts and Suggestions</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td>PROMO Communication (BEST)</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
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					<td colspan="4">Assessment</td>
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					<td><i></i></td>
					<td>Assignment - Effective Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
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					<td colspan="4">Order Your Certificate</td>
				</tr>
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					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Effective Communication Skills Course

<h2>Animation and Design Course Overview</h2>
<p>Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this animation and design course will set you up with a solid foundation to become a confident animator expert/animation and design and develop more advanced skills.</p>
<p>This comprehensive animation and design<strong> </strong>course is the perfect way to kickstart your career in the field of animation and design. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
<p>As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience.</p>
<h3>Who should take this course?</h3>
<p>This comprehensive animation and design<strong> </strong>course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of animation and design.</p>
<h3>Entry Requirement</h3>
<ul>
<li>There are no academic entry requirements for this animation and design<strong> </strong>course, and it is open to students of all academic backgrounds.</li>
<li>As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol.</li>
</ul>
<h3>Method of Assessment</h3>
<p>On successful completion of the course, you will be required to sit an online multiple-choice assessment. The assessment will be evaluated automatically and the results will be given to you immediately.</p>
<h3>Career path</h3>
<p>This animation and design<strong> </strong>course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry.</p><h2><b>Course Curriculum</b></h2>
							
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																			<div>
											
												Introduction to the Course <span></span>
											

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                                                            <p>Introduction to Make Money with Your Skills</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Your Potential to Earn $1000 a Month or More</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Your Earning Potential</p>
                                                            <span></span>
                                                        </div>
                                                        											</div>
										</div>
																				<div>
											
												Setting Up for Success <span></span>
											

											<div>
												                                                        <div>
                                                            <p>How to Create a Profitable User Account</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Recommendations for your New Fiverr Account</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Service Ideas to Earn Money With your New Skills</p>
                                                            <span></span>
                                                        </div>
                                                                                                                <div>
                                                            <p>Making the Hard Work Easier</p>
                                                            <span></span>
                                                        </div>
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                                                            <p>Strategy to Find The Best Ideas for Gigs</p>
                                                            <span></span>
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                                                            <p>Creating Gigs that Sell</p>
                                                            <span></span>
                                                        </div>
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                                                            <p>Writing a Great Description for Your Gig</p>
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										</div>
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												Promoting and Traffic <span></span>
											

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                                                            <p>Getting Traffic With Gig Optimization</p>
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                                                            <p>Getting Traffic by Promoting Outside of Fiverr</p>
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                                                            <p>Paid Campaigns to Promote Your Gigs</p>
                                                            <span></span>
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                                                            <p>Using Facebook Ads</p>
                                                            <span></span>
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												Taking your Service to the Next Level <span></span>
											

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                                                            <p>Handling Customer Service</p>
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                                                            <p>Handling Difficult Customers</p>
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                                                            <p>How to Upgrade Your Fiverr Account</p>
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                                                            <p>Helping More and Getting More Sales</p>
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                                                            <p>Conclusion Making More Money</p>
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							</div><h2><b>Recognised Accreditation</b></h2>
							<div>
<h3>CPD Certification Service</h3>
<p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.
CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.</p>
<h3>Quality Licence Scheme Endorsed</h3>
<p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.</p>
</div>
<p> </p>
<p> </p><h2><b>Certificate of Achievement</b></h2>
							<h3>Endorsed Certificate from Quality Licence Scheme</h3>
<p>After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is Â£65.</p>
<h3>Certificate of Achievement from Lead Academy</h3>
<p>After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of Â£12, and there is an additional fee to obtain a printed copy certificate which is Â£35.</p>
<p> </p><h2><b>FAQs</b></h2>

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								<h3 id="panelsStayOpen-heading21">
									
										Is CPD a recognised qualification in the UK?									
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									<div>
										<p>CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. </p>
									</div>
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							</div>
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										Are QLS courses recognised?									
								</h3>
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										<p>Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. </p>
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								<h3 id="panelsStayOpen-heading25">
									
										When will I receive my certificate?									
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										<p>For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. </p>
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										Can I pay by invoice?									
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										<p>Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. </p>
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										Can I pay via instalment?									
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										<p>Yes, you can pay via instalments at checkout. </p>
									</div>
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								<h3 id="panelsStayOpen-heading31">
									
										How to take online classes from home?									
								</h3>
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									<div>
										<p>Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. </p>
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										Does age matter in online learning?									
								</h3>
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									<div>
										<p>No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. </p>
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										When I will get the login details for my course?									
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										<p>After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org </p>
									</div>
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							</div>
												</div>

Lead Academy

Animation and Design Online Course

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.<div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.</p><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OBJECTIVES</strong></h4>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Participants will be able to:</p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Build a consistent framework and process to ensure an unbiased candidate experience;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Choose job specifications and determine how success will be measured (skills);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Identify characteristics and qualities that will support the required skills;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Review legal and appropriate interviewing etiquette/guidelines, including social media research;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Screen candidates, using resumes and phone interviews; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Conduct successful role-play Behavioral Interviews in class.</li></ul>&nbsp;<h5 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CLASSES WILL INCLUDE:</h5>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workbooks for future reference and study.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Workshop / role play with actual interview scenarios to assist in internalizing data.</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Time for individual questions and concerns to aid in personalizing tactics.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behavioral Interviewing</strong> is a 4-hour interactive online class for up to six people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively <em fr-original-style="" style="box-sizing: border-box;">Improving Customer Service</em> workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Ildiko Oravecz</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">New Mexico International Society for Performance Improvement</span>

LEARN ABOUT BEHAVIORAL VS. TRADITIONAL INTERVIEWING, AND HOW TO INCORPORATE AND DEVELOP INTERVIEWING SKILLS TO ENSURE THAT YOU FIND THE RIGHT CANDIDATE FOR THE JOB.
Behavioral Interviewing means asking candidates questions that will help you to discover how the interviewee acted in specific employment-related situations. Because past performance is a good indicator of how someone will act in the future, this style of interviewing is extremely useful, and the method of choice for recruiting teams.
In this session, you will learn about behavioral vs. traditional interviewing, and how you can incorporate and develop your interviewing skills to ensure that you have the right candidate for the job.
OBJECTIVES
Participants will be able to:
Build a consistent framework and process to ensure an unbiased candidate experience;
Choose job specifications and determine how success will be measured (skills);
Identify characteristics and qualities that will support the required skills;
Prepare questions to elicit descriptions of behaviors, attitudes, and skills necessary for the job;
Review legal and appropriate interviewing etiquette/guidelines, including social media research;
Screen candidates, using resumes and phone interviews; and
Conduct successful role-play Behavioral Interviews in class.
CLASSES WILL INCLUDE:
Workbooks for future reference and study.
Workshop / role play with actual interview scenarios to assist in internalizing data.
Time for individual questions and concerns to aid in personalizing tactics.
Online Format—Behavioral Interviewing is a 4-hour interactive online class for up to six people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Rich has an engaging presentation style. The New Mexico chapter of the International Society for Performance Improvement (NMISPI) gave high marks to his interactive and lively Improving Customer Service workshop. There were opportunities to share ideas and analyze different techniques, and 87% of attendees said that they would recommend this workshop to others.
Ildiko OraveczNew Mexico International Society for Performance Improvement

Improving Communications Uk

BEHAVIORAL INTERVIEWING: BUILDING A CONSISTENT FRAMEWORK AND PROCESS

CUSTOMER SERVICE IS AN ORGANIZATION&rsquo;S ABILITY TO SUPPLY ITS CUSTOMERS&rsquo; WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS&rsquo; EXPECTATIONS.<span style="color: rgb(33, 37, 41); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(33, 37, 41);"></span><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">This class&nbsp;is for service industry professionals</b>&nbsp;who want to maximize their efficiency, develop better customer skills, and increase their value.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The focus of the&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of&nbsp;<b fr-original-style="" style="box-sizing: border-box;">productivity</b>,&nbsp;<b fr-original-style="" style="box-sizing: border-box;">job satisfaction</b>&nbsp;and the&nbsp;<b fr-original-style="" style="box-sizing: border-box;">potential for advancement</b>. For client-facing service personnel, these areas of development will be very beneficial. &nbsp;Improved Customer Service means&nbsp;<b fr-original-style="" style="box-sizing: border-box;">increased internal and external customer satisfaction</b>.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4I, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices);</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Listen more intently to develop the best rapport;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Communicate clearly with conviction, projecting greater credibility;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Improving Customer Service</strong>&nbsp;is a 4-hour interactive virtual class for up to 20 people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS.
This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value.
The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction.
Attendees will be able to:
Focus on others to project a UB4I, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices);
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions;
Listen more intently to develop the best rapport;
Communicate clearly with conviction, projecting greater credibility;
Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and
Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business.
Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

IMPROVING CUSTOMER SERVICE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course, you will&hellip;</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn what is Real Estate and why it is different from other asset classes</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Get to grips with the overall size and structure of the UK Real Estate Market</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn and analyse the links between the different parts of the property market</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand who works in the Real Estate Market, their qualifications and their job descriptions</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc&hellip;</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Learn how to read a real estate market report</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understand how current affairs, politics and economics affects Real Estate Investment</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who will benefit from this course?</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Customer Service Employees who interacts with Real Estate Firms</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recent non-cognate Graduates interested in entering the field of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Outline</strong></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Morning</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate or Property?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">What is Real Estate - Physical characteristics &amp; Investment characteristics</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Why buy Real Estate?</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How big is the UK Real Estate market? - Total size and size of various sub sectors</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Key Real Estate Market Locations, Sale Prices and Rents</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market &amp; How the four markets interact and make money</li><li value="7" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to calculate Sale Price and Real Estate Returns</li><li value="8" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How to read a Real Estate market report</li><li value="9" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><em fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Afternoon</strong></strong></em></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Who works in Real Estate and what do they do?</li><li value="2" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations &amp; Typical career paths</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle &amp; The Development lifecycle</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Companies&rsquo; - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity &amp; Related industries</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Real Estate Networks</li><li value="6" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The future of Real Estate</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Included in the Course</strong></strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li value="1" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">CPD Accredited Certificate</li><li value="2" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee</li><li value="3" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Course Files</li><li value="4" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)</li><li value="5" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Post Course Support - Two Months of Questions &amp; Answers, and One year of support is available for an additional fee</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">E - s.musgrave@bayfieldtraining.com</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T - 01223 517851</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">W - <a href="https://www.bayfieldtraining.com/" target="_blank" rel="nofollow noopener noreferrer ugc" title="https://www.bayfieldtraining.com/" data-airgap-id="125" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">www.bayfieldtraining.com</a></p>



A one-day course to help you understand the real estate sector, its characteristics and its importance to the general economy. This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. By the end of the course delegates will have gained key skills in Real Estate Investment strategy and Analytics. They will also become familiar with the players, structure, general terminology and overall needs of Real Estate.


On this course, you will…
Learn what is Real Estate and why it is different from other asset classes
Get to grips with the overall size and structure of the UK Real Estate Market
Learn and analyse the links between the different parts of the property market
Understand who works in the Real Estate Market, their qualifications and their job descriptions
Recognise how and when to use basic real estate concepts: Rent, Value, Yield, Risk and Return, etc…
Learn how to read a real estate market report
Understand how current affairs, politics and economics affects Real Estate Investment
Use household names and iconic companies, cities and buildings to help consolidate your appreciation of this exciting sector


Who will benefit from this course?
Professionals outside the field (e.g. Lawyers, Lenders, Recruitment Professionals, Public Servants etc.) who regularly work with property companies
Customer Service Employees who interacts with Real Estate Firms
Junior employees in the HR department of Real Estate Firms Professionals in other sector interested in changing their career path to the Real Estate sector
Recent non-cognate Graduates interested in entering the field of Real Estate


Course Outline
Morning
Real Estate or Property?
What is Real Estate - Physical characteristics & Investment characteristics
Why buy Real Estate?
How big is the UK Real Estate market? - Total size and size of various sub sectors
Key Real Estate Market Locations, Sale Prices and Rents
The Property Market system - The Occupier market, The Investment market, The Property Development market, The Land market & How the four markets interact and make money
How to calculate Sale Price and Real Estate Returns
How to read a Real Estate market report
How many famous properties do you know? - How much did they cost to build? Who occupies these buildings? Are they good value for money?


Afternoon
Who works in Real Estate and what do they do?
Typical Real Estate CVs - Education and Experience, Professional bodies and accreditations & Typical career paths
Real Estate Professionals and the Real Estate Lifecycle - The Investment lifecycle & The Development lifecycle
Real Estate Companies’ - Types of property company, Organisational structure, Typical wages and employment benefits, Accessibility, CSR and Diversity & Related industries
Real Estate Networks
The future of Real Estate


Included in the Course
CPD Accredited Certificate
Course Manual - In-Person Course attendees will receive a Physical Copy, Virtual Course attendees will receive a Virtual Copy and have the option to purchase a Hard Copy at an additional fee
Course Files
Online Learning Platform access - Further Learning Resources (Reading, Files and Videos)
Post Course Support - Two Months of Questions & Answers, and One year of support is available for an additional fee


For more information about the An Introduction to Real Estate such as course delivery methods, pricing and dates, please contact Sam on the Bayfield Training Sales team:
E - s.musgrave@bayfieldtraining.com
T - 01223 517851
W - www.bayfieldtraining.com

Bayfield Training

Professional Development

Continuous Professional Development (CPD)

 This course will help anyone supporting or moving into the sector with the knowledge and tools to communicate effectively with real estate professionals. 

An Introduction to Real Estate (Foundational Level)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations.</p><p></p><p></p><p>This course will teach you to use Microsoft Power Platform solutions to simplify, automate, and empower business processes for organizations in the role of a Functional Consultant. A Microsoft Power Platform Functional Consultant is responsible for creating and configuring apps, automations, and solutions. They act as the liaison between users and the implementation team. The functional consultant promotes utilization of solutions within an organization. The functional consultant may perform discovery, engage subject matter experts and stakeholders, capture requirements, and map requirements to features. They implement components of a solution including application enhancements, custom user experiences, system integrations, data conversions, custom process automation, and simple visualizations. This course may contain a 1-day Applied Workshop. This workshop will allow you to practice your Functional Consultant skills by creating an end-to-end solution to solve a problem for a fictitious company. The solution will include a Microsoft Dataverse database, Power Apps canvas app, and Power Automate flows.</p><p></p>Prerequisites<p></p><p></p><ul> <li>Experience as an IT professional or student</li> <li>Working knowledge of Microsoft Power Platform and its key components</li> <li>Knowledge of Microsoft Dataverse (or general data modeling) and security concepts</li></ul><p></p><p></p></div><div id="course-pills-2"><h3>1 - Describe the business value of the Microsoft Power Platform</h3> <ul> <li>Explore Microsoft Power Platform</li> <li>Describe the business value of the Power Platform</li> <li>Explore connectors and Microsoft Dataverse</li> <li>Describe how Power Platform works with Microsoft 365 apps and services</li> <li>Explore how Power Platform works with Microsoft Teams</li> <li>Describe how Power Platform works  with Microsoft Dynamics 365 apps</li> <li>Describe how Power Platform solutions consume Microsoft Azure services </li> <li>Explore how Microsoft Power Platform apps work together </li> <li>Use Artificial Intelligence to increase productivity</li> </ul> <h3>2 - Core components of Power Pages</h3> <ul> <li>Get started with Power Pages</li> <li>Core tools and components of Power Pages</li> <li>Overview of Power Pages security</li> <li>Overview of Power Pages extensibility</li> </ul> <h3>3 - Explore Power Pages templates</h3> <ul> <li>Site design templates</li> <li>Scenario-based templates</li> <li>Dynamics 365 Power Pages site templates</li> </ul> <h3>4 - Explore Power Pages design studio</h3> <ul> <li>Work with pages</li> <li>Page components</li> <li>Site styling and templates</li> </ul> <h3>5 - Explore Power Pages design studio data and security features</h3> <ul> <li>Data workspace in Power Pages design studio</li> <li>Power Pages security features</li> </ul> <h3>6 - Introduction to Power Pages administration</h3> <ul> <li>Power Pages administrative tools</li> <li>Set up workspace in Power Pages design studio</li> </ul> <h3>7 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>8 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>9 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>10 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>11 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>12 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>13 - Create and manage workspaces in Power BI</h3> <ul> <li>Distribute a report or dashboard</li> <li>Monitor usage and performance</li> <li>Recommend a development life cycle strategy</li> <li>Troubleshoot data by viewing its lineage</li> <li>Configure data protection</li> </ul> <h3>14 - Manage semantic models in Power BI</h3> <ul> <li>Use a Power BI gateway to connect to on-premises data sources</li> <li>Configure a semantic model scheduled refresh</li> <li>Configure incremental refresh settings</li> <li>Manage and promote semantic models</li> <li>Troubleshoot service connectivity</li> <li>Boost performance with query caching (Premium)</li> </ul> <h3>15 - Create dashboards in Power BI</h3> <ul> <li>Configure data alerts</li> <li>Explore data by asking questions</li> <li>Review Quick insights</li> <li>Add a dashboard theme</li> <li>Pin a live report page to a dashboard</li> <li>Configure a real-time dashboard</li> <li>Set mobile view</li> </ul> <h3>16 - Implement row-level security</h3> <ul> <li>Configure row-level security with the static method</li> <li>Configure row-level security with the dynamic method</li> </ul> <h3>17 - Create tables in Dataverse</h3> <ul> <li>Table characteristics</li> <li>Table relationships</li> <li>Dataverse logic and security</li> <li>Dataverse auditing</li> <li>Dual-write vs. virtual tables</li> </ul> <h3>18 - Manage tables in Dataverse</h3> <ul> <li>Identify tables and table types in Dataverse</li> <li>Create a custom table</li> <li>Enable attachments within a table</li> <li>Licensing requirements for each table type</li> </ul> <h3>19 - Create and manage columns within a table in Dataverse</h3> <ul> <li>Define columns in Microsoft Dataverse</li> <li>Column types in Microsoft Dataverse</li> <li>Add a column to a table</li> <li>Create a primary name column</li> <li>Restrictions that apply to columns in a table</li> <li>Create an auto numbering column</li> <li>Create an alternate key</li> </ul> <h3>20 - Create a relationship between tables in Dataverse</h3> <ul> <li>Relate one or more tables - Introduction</li> <li>Relationship types that are available in Microsoft Dataverse</li> <li>Create a one-to-many relationship between tables</li> <li>Create a many-to-many relationship between tables</li> <li>Edit or delete relationships</li> </ul> <h3>21 - Working with choices in Dataverse</h3> <ul> <li>Define choice column</li> <li>Standard choices column</li> </ul> <h3>22 - Get started with security roles in Dataverse</h3> <ul> <li>Understand environment roles</li> <li>Adding or disabling an environment user</li> <li>Understand security concepts in Dataverse</li> <li>Understand user security roles and security role defaults</li> <li>Check the roles that a user belongs to</li> <li>Configure Dataverse teams for security</li> <li>Configure Dataverse group teams for security</li> </ul> <h3>23 - Use administration options for Dataverse</h3> <ul> <li>Use Microsoft Power Platform Admin Center portal</li> <li>Tenant storage capacity</li> <li>Advanced Customization options in Power Apps Portal</li> <li>Enable and disable auditing</li> </ul> <h3>24 - Manage Dynamics 365 model-driven app settings and security</h3> <ul> <li>Configure role-based security</li> <li>Manage teams and business units</li> <li>Explore settings and customizations</li> </ul> <h3>25 - Introduction to Microsoft Power Platform security and governance</h3> <ul> <li>Identify Microsoft Power Platform environments</li> <li>Data Loss Prevention policies</li> <li>Microsoft Power Platform Center of Excellence Starter Kit</li> </ul> <h3>26 - Get started with model-driven apps in Power Apps</h3> <ul> <li>Introducing model-driven apps</li> <li>Components of model-driven apps</li> <li>Design model-driven apps</li> <li>Incorporate business process flows</li> </ul> <h3>27 - Configure forms, charts, and dashboards in model-driven apps</h3> <ul> <li>Forms overview</li> <li>Form elements</li> <li>Configure multiple forms</li> <li>Use specialized form components</li> <li>Configure views overview</li> <li>Configure grids</li> <li>Create and edit views</li> <li>Configure charts overview</li> <li>Dashboards overview</li> <li>Use interactive streams and tiles</li> </ul> <h3>28 - Get started with Power Apps canvas apps</h3> <ul> <li>Power Apps building blocks</li> <li>Ways to build Power Apps</li> <li>Power Apps related technologies</li> <li>Additional Power Apps related technologies</li> <li>Designing a Power Apps app</li> </ul> <h3>29 - Connect to other data in a Power Apps canvas app</h3> <ul> <li>Overview of the different data sources</li> <li>Work with action-based data sources</li> <li>Power Automate is a companion to Power Apps</li> </ul> <h3>30 - How to build the UI in a canvas app in Power Apps</h3> <ul> <li>Use themes to quickly change the appearance of your app</li> <li>Branding a control</li> <li>Icons</li> <li>Images</li> <li>Personalization</li> <li>Using the tablet or phone form factors</li> </ul> <h3>31 - Manage apps in Power Apps</h3> <ul> <li>Power Apps review</li> </ul> <h3>32 - Build your first app with Power Apps and Dataverse for Teams</h3> <ul> <li>Create your first app with the hero template</li> <li>Customize your app with Power Apps Studio</li> <li>Publish your app</li> <li>Install template apps</li> </ul> <h3>33 - Access Dataverse in Power Pages websites</h3> <ul> <li>Use lists to display multiple Dataverse records</li> <li>Use forms to interact with Dataverse data</li> </ul> <h3>34 - Authentication and user management in Power Pages</h3> <ul> <li>Power Pages authentication settings</li> <li>User registration in Power Pages</li> <li>Authentication management for Power Pages users</li> <li>Power Pages authentication providers</li> </ul> <h3>35 - Power Pages maintenance and troubleshooting</h3> <ul> <li>Power Pages website maintenance</li> <li>Power Pages website troubleshooting</li> </ul> <h3>36 - Define and create business rules in Dataverse</h3> <ul> <li>Define business rules - Introduction</li> <li>Define the components of a business rule</li> <li>Create a business rule</li> </ul> <h3>37 - Get started with Power Automate</h3> <ul> <li>Introducing Power Automate</li> <li>Troubleshoot flows</li> </ul> <h3>38 - Use the Admin center to manage environments and data policies in Power Automate</h3> <ul> <li>Administer flows</li> <li>Export and import flows</li> <li>Learn how to distribute button flows</li> </ul> <h3>39 - Use Dataverse triggers and actions in Power Automate</h3> <ul> <li>Dataverse triggers</li> <li>Query data</li> <li>Create, update, delete, and relate actions</li> </ul> <h3>40 - Extend Dataverse with Power Automate</h3> <ul> <li>Set up a flow and configure its trigger</li> <li>Email Dataverse record</li> <li>Add to-do items</li> <li>Test and run your flow</li> </ul> <h3>41 - Introduction to expressions in Power Automate</h3> <ul> <li>Get started with expressions</li> <li>Notes make things easier</li> <li>Types of functions</li> <li>Write complex expressions</li> </ul> <h3>42 - Build your first Power Automate for desktop flow</h3> <ul> <li>Set up the environment</li> <li>Explore Power Automate for desktop</li> <li>Create your first Power Automate for desktop flow</li> <li>Record Power Automate for desktop actions</li> <li>Edit and test recorded actions</li> </ul> <h3>43 - Run a Power Automate for desktop flow in unattended mode</h3> <ul> <li>Set up an unattended desktop flow</li> <li>Create a new cloud flow that calls an existing flow in unattended mode</li> <li>Perform a test run</li> <li>Best practices</li> </ul> <h3>44 - Optimize your business process with process advisor</h3> <ul> <li>Get familiar with process advisor</li> <li>Create your first recording</li> <li>Edit recordings and group actions</li> <li>Analyze recordings and interpret results</li> <li>Automation recommendations</li> </ul> <h3>45 - Get started with Microsoft Copilot Studio bots</h3> <ul> <li>Get started working with environments</li> <li>Create bots and work with the Microsoft Copilot Studio interface</li> <li>Create topics</li> <li>Test bots</li> <li>Publish bots and analyze performance</li> </ul> <h3>46 - Enhance Microsoft Copilot Studio bots</h3> <ul> <li>Use Power Automate to add actions</li> <li>Transfer conversations to agents by using Omnichannel for Customer Service</li> <li>Create topics for existing support content</li> <li>Analyze bot performance</li> </ul> <h3>47 - Manage topics in Microsoft Copilot Studio</h3> <ul> <li>Work with bot topics</li> <li>Branch a topic</li> <li>Create topics for existing support content</li> <li>Work with system fallback topics</li> <li>Manage topics</li> </ul> <h3>48 - Manage Power Virtual Agents</h3> <ul> <li>Environments in Microsoft Copilot Studio</li> <li>Bot topics permissions</li> <li>Bot entities and flow permissions</li> <li>Monitor and diagnose</li> <li>Administer and manage</li> <li>Export and import bots</li> <li>Authentication</li> </ul> <h3>49 - Get started building with Power BI</h3> <ul> <li>Use Power BI</li> <li>Building blocks of Power BI</li> <li>Tour and use the Power BI service</li> </ul> <h3>50 - Get data with Power BI Desktop</h3> <ul> <li>Overview of Power BI Desktop</li> <li>Explore Power BI Desktop</li> <li>Connect to data sources</li> <li>Get data from Excel</li> <li>Transform data to include in a report</li> <li>Combine data from multiple sources</li> <li>Clean data to include in a report</li> </ul> <h3>51 - Model data in Power BI</h3> <ul> <li>How to manage your data relationships</li> <li>Create calculated columns</li> <li>Optimize data models</li> <li>Create measures</li> <li>Create calculated tables</li> <li>Explore time-based data</li> </ul> <h3>52 - Use visuals in Power BI</h3> <ul> <li>Create and customize simple visualizations</li> <li>Create slicers</li> <li>Map visualizations</li> <li>Matrices and tables</li> <li>Create scatter, waterfall, and funnel charts</li> <li>Modify colors in charts and visuals</li> <li>Page layout and formatting</li> </ul> <h3>53 - Explore data in Power BI</h3> <ul> <li>Quick insights in Power BI</li> <li>Create and configure a dashboard</li> <li>Ask questions of your data with natural language</li> <li>Create custom Q&amp;A suggestions</li> <li>Share dashboards with your organization</li> <li>Display visuals and tiles in full screen</li> <li>Edit tile details and add widgets</li> <li>Get more space on your dashboard</li> </ul> <h3>54 - Publish and share in Power BI</h3> <ul> <li>Publish Power BI Desktop reports</li> <li>Print and export dashboards and reports</li> <li>Introducing Power BI Mobile</li> <li>Create workspaces in Power BI</li> <li>Build apps</li> <li>Use apps</li> <li>Integrate OneDrive for Business with Power BI</li> <li>Publish to web</li> </ul> <h3>55 - Manage solutions in Power Apps and Power Automate</h3> <ul> <li>Add and remove apps, flows, and entities in a solution</li> <li>Edit a solution-aware app, flow, and table</li> <li>Build and deploy a complex solution with flows, apps, and entities</li> <li>Automate solution management</li> </ul> <h3>56 - Load/export data and create data views in Dataverse</h3> <ul> <li>View data in a table</li> <li>Create or edit views of data in a table</li> <li>Load data into a table</li> <li>Export data from a table</li> <li>Add, update, or delete data in a table by using Excel</li> <li>Import data using Power Query</li> <li>Generate a new dataflow from an Excel Template</li> <li>Dataflow and Azure integration</li> </ul> <h3>57 - Get started with AI Builder</h3> <ul> <li>Choose an AI capability</li> <li>Create your first model</li> <li>Ways to use your models</li> </ul> <h3>58 - Manage models in AI Builder</h3> <ul> <li>Model lifecycle</li> <li>Manage model versions</li> <li>Share your models</li> </ul> <h3>59 - Use AI Builder in Power Automate</h3> <ul> <li>AI Builder in Power Automate saves time</li> <li>Advanced usage of AI Builder in Power Automate</li> </ul> <h3>60 - Functional Consultant skills</h3> <ul> <li>Create entity relationship diagrams</li> <li>Create and document mock-ups</li> <li>Document functional requirements and artifacts</li> <li>Complete fit-gap analysis</li> <li>Discuss stakeholder management responsibilities</li> <li>Understand industry accelerators</li> <li>Define Application Lifecycle Management</li> <li>Participate in testing</li> <li>Evaluate options</li> <li>Define connectors</li> <li>Understand Power Apps component framework</li> </ul> <h3>61 - Solution Architect series: Plan application lifecycle management for Power Platform</h3> <ul> <li>Key considerations for ALM</li> <li>Solutions</li> <li>Configuration and reference data</li> <li>Release process</li> <li>ALM with Azure DevOps</li> </ul></div>

Nexus Human

Microsoft Power Apps

Power Apps

Microsoft Power BI

Microsoft Power Platform

Microsoft AZ-104

Microsoft AZ-303

PL-200T00 Microsoft Power Platform Functional Consultant

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p><span>People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes IT professionals, business stakeholders and others who want to be exposed to the customer engagement capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.</span></p><p></p>Overview<p></p><p><span>Describe the customer engagement apps and what they have in common</span></p><br /><p><span>Describe the standard marketing processes and how Dynamics 365 Marketing addresses them</span></p><br /><p><span>Describe Dynamics 365 Marketing features and capabilities</span></p><br /><p><span>Describe additional marketing apps</span></p><br /><p><span>Describe the standard sales processes and how Dynamics 365 Sales addresses them</span></p><br /><p><span>Describe Dynamics 365 Sales capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard customer service processes and how Dynamics 365 Customer Serviceaddresses them</span></p><br /><p><span>Describe Dynamics Customer Service capabilities</span></p><br /><p><span>Describe additional sales apps such as Sales Insights and Sales Navigator</span></p><br /><p><span>Describe the standard field service business processes and how Dynamics 365 Field Service addresses</span></p><br /><p><span>Describe how to generate Work Orders</span></p><br /><p><span>Describe the scheduling capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the inventory management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe the asset management capabilities of Dynamics 365 Field Service</span></p><br /><p><span>Describe project-based customer engagement processes addressed by Dynamics 365 Project Operations</span></p><br /><p><span>Describe the sales capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the project management capabilities of Dynamics 365 Project Operations</span></p><br /><p><span>Describe the resource utilization capabilities of Dynamics 365 Project Operations</span></p><p></p><p>This course will provide you with a broad introduction to the customer engagement capabilities of Dynamics 365. You will become familiar with the concept of customer engagement, as well as each of the customer engagement apps, including Dynamics 365 Marketing, Dynamics 365 Sales, Dynamics 365 Customer Service, Dynamics 365 Field Service, and the customer relationship management (CRM) capabilities of Dynamics 365 Project Operations. This course will include lecture as well as hands-on labs.</p></div><div id="course-pills-2"><h4>Learn the Fundamentals of Dynamics 365 Marketing</h4><ul><li>Get introduced to the Dynamics 365 customer engagement apps</li><li>Examine Dynamics 365 Marketing</li><li>Describe Dynamics 365 Marketing capabilities</li><li>Review Additional Marketing Apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Sales</h4><ul><li>Explore Dynamics 365 Sales</li><li>Manage the sales lifecycle with Dynamics 365 Sales</li><li>Review additional sales apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Customer Service</h4><ul><li>Examine Dynamics 365 Customer Service</li><li>Describe Dynamics Customer Service capabilities</li><li>Review additional customer service apps</li></ul><h4>Learn the Fundamentals of Dynamics 365 Field Service</h4><ul><li>Examine Dynamics Field Service</li><li>Generate Work Orders in Dynamics 365 Field Service</li><li>Describe the scheduling capabilities of Dynamics 365 Field Service</li><li>Examine the inventory management capabilities of Dynamics 365 Field Service</li><li>Review the asset management capabilities of Dynamics 365 Field Service</li></ul><h4>Learn the Fundamentals of Dynamics 365 Project Operations (CRM)</h4><ul><li>Examine Dynamics 365 Project Operations</li><li>Describe the sales capabilities of Dynamics 365 Project Operations</li><li>Plan projects with Dynamics 365 Project Operations</li><li>Review the resource utilization capabilities of Dynamics 365 Project Operations</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MB-910T00 Microsoft Dynamics 365 Fundamentals (CRM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

Microsoft AZ-900

Microsoft AZ-700

Microsoft Dynamics

MB-910T00 Microsoft Certified: Dynamics 365 Fundamentals (CRM)

<h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">In times of crisis, people are in reaction mode.&nbsp;</h4><h4 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">They work more from &ldquo;fight vs. flight&rdquo; than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.</h4><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Attendees&nbsp;will be able to:</strong></p><ul style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Focus on others to project a UB4ME, customer-centered attitude;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Empower people with respect (acknowledging) and control (offering choices); and</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.</strong></li></ul><h6 style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6>

In times of crisis, people are in reaction mode. They work more from “fight vs. flight” than by using reason. When we serve these customers, we need to respond appropriately and help them to achieve emotional control so that we can work to solve problems.
In this interactive online class, you will learn the tools needed to get yourself in emotional control. You will also learn why people react on emotion and tools to help them get back in control, too.
Attendees will be able to:
Focus on others to project a UB4ME, customer-centered attitude;
Empower people with respect (acknowledging) and control (offering choices); and
Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions.
Register for this class and you will be sent ONLINE login instructions prior to the class date.

EMOTIONAL INTELLIGENCE & CUSTOMER SERVICE

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Operations managers, account representatives, customer service staff, help desk and technical support, and anyone working directly with customer will benefit from this course.</p>Overview<p>Define customer service in relation to both internal and external customers Recognize how your attitude affects customer service Identify your customer\'s needs Generate repeat business with outstanding customer service Build goodwill through in-person customer service Provide outstanding customer service over the phone Connect with customers through online tools Deal effectively with difficult situations</p><p></p><p>This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Customer Service - A Baseline</h3> <ul> <li>Recognizing Your Customers</li> <li>Understanding Your Role in Customer Service</li> </ul> <h3>2. Developing A Customer Service Mind-Set</h3> <ul> <li>Leveraging Your First Impression</li> <li>Feeling Positively About Customers</li> <li>Mastering Moods and Emotions</li> </ul> <h3>3. Identifying Customer Needs</h3> <ul> <li>Understanding the Customer\'s Situation</li> <li>Avoiding Assumption and Prejudgment</li> <li>Meeting Basic Needs</li> <li>Seeking to Exceeding Expectations</li> <li>Building Repeat Relationships</li> </ul> <h3>4. Connecting with the Customer</h3> <ul> <li>Achieving Authenticity through Body Language</li> <li>Responding Effectively to Problems</li> <li>Mastering Online Etiquette</li> <li>Seeking Customer Feedback</li> </ul> <h3>5. Dealing with Difficult Situations</h3> <ul> <li>Effectively Addressing Complaints</li> <li>De-escalating Anger</li> <li>Establishing Common Ground</li> <li>Remaining Calm, Respectful and Objective</li> </ul> <h3>6. Effectively Addressing Complaints</h3> <ul> <li>Creating a Memorable Customer Experience</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Providing Outstanding Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Providing Outstanding Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Customer Care

Customer Service

Service Design Courses (SDC)

Trainers Course

Providing Outstanding Customer Service

<h4>Overview</h4>
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							</p><p>Many hospitals and clinics will use a smile, âcustomer serviceâ and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need.</p>

<p>At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.</p>
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