Name: German Quick Guide for Everyone - Verbs Course
Price: 12 GBP
Availability: InStock

<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Overview</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>By enroling in Business Intelligence and Data Mining, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic.</span></p><p><span>The Business Intelligence and Data Mining course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Business Intelligence and Data Mining course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Business Intelligence and Data Mining Program.</span></p><p><span>So enrol in our Business Intelligence and Data Mining course right away if you're keen to envision yourself in a rewarding career.</span></p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Description</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>Enroling in this Business Intelligence and Data Mining course can improve your Business Intelligence and Data Mining perspective, regardless of your skill levels in the Business Intelligence and Data Mining topics you want to master. If you're already a Business Intelligence and Data Mining expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Business Intelligence and Data Mining insights that will help you make the most of your time. This Business Intelligence and Data Mining course will act as a guide for you if you've ever wished to excel at Business Intelligence and Data Mining.</span></p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Why Choose Us?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>This course is accredited by the CPD Quality Standards.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Lifetime access to the whole collection of the learning materials.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Online test with immediate results.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enroling in the course has no additional cost.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
									</li>
						</ul>
				</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Certificate of Achievement</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
				</div>
				</div>
				</div>
		<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Who Is This Course For?</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>This Business Intelligence and Data Mining course is a great place to start if you're looking to start a new career in Business Intelligence and Data Mining field. This training is for anyone interested in gaining in-demand Business Intelligence and Data Mining proficiency to help launch a career or their business aptitude. </span></p>						</div>
				</div>
				</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Requirements</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>The Business Intelligence and Data Mining course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Business Intelligence and Data Mining, without any fuss.</span></p>						</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Career Path</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<p><span>This Business Intelligence and Data Mining training will assist you develop your Business Intelligence and Data Mining ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a  Business Intelligence and Data Mining professional story and personalise your path to a new career. Furthermore, developing this Business Intelligence and Data Mining skillset can lead to numerous opportunities for high-paying jobs in a variety of fields.</span></p>						</div>
				</div>
				</div>
					</div>
				</div>
		<div>
					<div>
		<div>
				<div>
				<div>
					<div>
			<div>
						</div>
		</div>
				</div>
				</div>
				<div>
				<div>
			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
		<div>
				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
				</div>
				<div>
				<div>
					<div>
			
						<span>
						
		</span>
					
		</div>
				</div>
				</div>
				</div>
					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Business Intelligence and Data Mining</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 01: What is Business Intelligence?</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 02: Starting Case in understanding BI needs in diff phase of business</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 03: Decision Making Process and Need of IT systems</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 04: Problem Structure and Decision Support System</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 05: Introduction to BI Applications</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 06: Dashboard presentation systems</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 07: Different Types of Charts used in 131 Dashboards</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 08: Good Dashboard and BSC</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 09: Examples of Bad Dashboards 1</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Examples of Bad Dashboards 2</td>
					<td> </td>
					<td><span><i></i> 00:01:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Process of KPI Development</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Overview of Data warehouse</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: More explaining of data warehouse and steps in processing</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 14: Data Warehouse Architecture -Tiers</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 15: Data Warehouse - components</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 16: Approach to develop data structure and Models of database</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 17: Basics of Data Mining - Meaning</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 18: Basics of Data Mining - Stages of DM</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 19: Data Mining Technique - Classification</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 20: Data mining - Clustering</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 21: Data Mining - Association Rules</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 22: Data Mining Applications - Banking</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 23: Data Mining Applications - CRM</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 24: Data Mining Applications - other industries</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment -Business Intelligence and Data Mining</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

Business Intelligence and Data Mining Course

General Admission

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!</strong></p><p>Welcome to our unique Course Bundle on Land, Building and Quantity Surveying, designed to equip you with the skills and knowledge necessary to excel in the dynamic field of construction and property management. Through a comprehensive curriculum that includes Building Surveying Practice, Quantity Surveying, Building Design and Construction, and more, you will gain in-depth insights into the various facets of the construction industry.</p><p>Did you know that the demand for qualified professionals in building and quantity surveying is on the rise? With the construction industry growing exponentially and an increasing focus on sustainability and cost-effective construction practices, the need for skilled surveyors and designers is higher than ever. Our Course Bundle will provide you with a competitive edge in this thriving job market, with relevant knowledge and industry-relevant skills that employers are looking for.</p><p>Learn how to effectively manage building projects, estimate construction costs, navigate town planning regulations, and create sustainable landscape designs. With a focus on real-world applications and best practices, our courses will provide you with the expertise needed to excel in the field of building and quantity surveying.</p><p>Join us now and take the first step towards a successful career in the construction industry. Enrol in our Course Bundle and unlock your potential today!</p><p><strong>This </strong><strong>Land, Building, and Quantity Surveying</strong><strong> Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Certificate in Land Surveying at QLS Level 3</li></ul><p><strong>10 Premium Additional CPD QS Accredited Courses -</strong></p><ul><li><strong>Course 01: </strong>Building Surveying Practice</li><li><strong>Course 02: </strong>Quantity Surveying Course</li><li><strong>Course 03: </strong>Building Design and Construction</li><li><strong>Course 04: </strong>Minimum Requirements of Building Design and Construction</li><li><strong>Course 05: </strong>Diploma in Construction Industry Scheme (CIS)</li><li><strong>Course 06: </strong>Town Planning</li><li><strong>Course 07: </strong>Landscape Architecture</li><li><strong>Course 08: </strong>Construction Cost Estimation</li><li><strong>Course 09: </strong>Carbon Literacy Knowledge</li><li><strong>Course 10: </strong>Environment Management</li></ul><p><strong>Why Prefer This </strong><strong>Land, Building, and Quantity Surveying</strong><strong> Bundle?</strong></p><ul><li>You will receive a completely free certificate from the Quality Licence Scheme</li><li>Option to purchase 10 additional certificates accredited by CPD</li><li>Get a free Student ID Card - (£10 postal charges will be applicable for international delivery)</li><li>Free assessments and immediate success results</li><li>24/7 Tutor Support</li></ul> <p><strong>After taking this </strong><strong>Land, Building, and Quantity Surveying</strong><strong> bundle courses, you will be able to learn:</strong></p><ul><li>Understand the principles and practices of building surveying, quantity surveying, and town planning</li><li>Apply knowledge of building design and construction techniques in real-world scenarios</li><li>Estimate construction costs accurately and efficiently</li><li>Create sustainable landscape designs that align with environmental management principles</li><li>Demonstrate proficiency in construction industry schemes and regulations</li><li>Develop a strong foundation in carbon literacy and environment management principles</li><li>Apply critical thinking and problem-solving skills to complex construction projects</li></ul><p><strong>***Curriculum breakdown of Land Surveying</strong><strong>***</strong></p><ul><li><strong>Module 01: </strong>Introduction to Land Surveying<strong><br /></strong></li><li><strong>Module 02: </strong>Land Surveying Basics<strong><br /></strong></li><li><strong>Module 03: </strong>Land Surveying Instrumentation<strong><br /></strong></li><li><strong>Module 04: </strong>Land Surveying Methods and Techniques<strong><br /></strong></li><li><strong>Module 05: </strong>Topographic Surveying and Mapping<strong><br /></strong></li><li><strong>Module 06: </strong>Boundary Surveying<strong><br /></strong></li><li><strong>Module 07: </strong>Surveying Health and Safety</li></ul><p><strong>How is the </strong><strong>Land, Building, and Quantity Surveying</strong><strong>Bundle Assessment Process?</strong></p><p>You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        220 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our Course Bundle on Building and Quantity Surveying is ideal for:</p><ul><li>Professionals seeking to upskill or transition into the construction industry</li><li>Graduates or individuals with a background in architecture, engineering, or related fields</li><li>Property managers, construction project managers, and individuals involved in the construction and property management industry</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle will give you an edge in such professions as:</p><ul><li>Building Surveyor - UK average salary of £45,000 per annum</li><li>Quantity Surveyor - UK average salary of £50,000 per annum</li><li>Construction Project Manager - UK average salary of £55,000 per annum</li><li>Town Planner - UK average salary of £40,000 per annum</li><li>Landscape Architect - UK average salary of £45,000 per annum</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate in Land Surveying at QLS Level 3</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD QS Accredited Certificate </h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>

                        </div>

Academy for Health and Fitness

Land, Building, and Quantity Surveying - CPD Certified

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PLEASE Note:</strong> We are also able to deliver this course,<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> inhouse,</strong> as well as <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">classroom based</strong>, at a time and location to suit your needs.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This 1 Day online workshop is designed around the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> an innovative and powerful customer service model which builds into a set of key principles in achieving excellent customer service.&nbsp; Through its simplicity and ease of use it can create a unified customer-focused culture and philosophy within an organisation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">It can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal use.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">PROUD Principle&reg;</strong> instils positive behaviours and provides a simple framework to achieve a consistent, excellent customer service experience from start to finish.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the workshop, participants will:</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Be able to engage professionally when speaking with customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Develop skills in identifying a customers&rsquo; needs and handling their enquiries effectively</li>
<li fr-original-style="" style="box-sizing: border-box;">Learn to listen effectively, ask questions and summarise to respond fully to a customer request</li>
<li fr-original-style="" style="box-sizing: border-box;">Have a set of workable tools to utilise in their work</li>
<li fr-original-style="" style="box-sizing: border-box;">Feel confident in providing exceptional customer service.</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Outline</p><ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Overview of the model</li>
<li fr-original-style="" style="box-sizing: border-box;">Defining the Customer <br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Internal / External</li>
<li fr-original-style="" style="box-sizing: border-box;">First impressions count:<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - projecting the right image (language, voice and non-verbal messages)<br fr-original-style="" style="box-sizing: border-box;">&nbsp; &nbsp; - building and maintaining rapport</li>
<li fr-original-style="" style="box-sizing: border-box;">Understanding the importance of Perception &amp; Expectation</li>
<li fr-original-style="" style="box-sizing: border-box;">Developing key interpersonal skills in customer service<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Active Listening &amp; Using Powerful questions</li>
<li fr-original-style="" style="box-sizing: border-box;">Proud Principle&reg; &ndash; Customer Excellence Service Model<br fr-original-style="" style="box-sizing: border-box;">&nbsp; - Using the PROUD Principle&reg;</li>
<li fr-original-style="" style="box-sizing: border-box;">How to handle difficult customers</li>
<li fr-original-style="" style="box-sizing: border-box;">Dealing with challenging requests</li>
<li fr-original-style="" style="box-sizing: border-box;">Embedding a PROUD Principle&reg; Customer culture in the organisation</li>
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course start: 9.00 am - Log-on, admin, introductions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Finish: 3.30pm</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">There will be frequent rest/comfort breaks interspersed throughout the workshop.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><ul fr-original-style="" style="box-sizing: border-box;">
</ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Delivery:</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Tutor led, highly interactive, engaging content utilising online applications and tools with active slides, interactive whiteboards and breakout rooms. We use online exercises, case-studies, practical examples, and associated video clips; as well as faciliated group discussions around the topic areas to ensure learning.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px; background-color: transparent; font-size: 14px;">Fees include:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="color: var(--text-alt); letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="color: var(--text-alt); letter-spacing: -0.05px;">Electronic (pdf) copies of all Slides, Manual.</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39;Certificate of&nbsp;</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">Attendance</span><span style="letter-spacing: -0.05px; box-sizing: border-box;" fr-original-style="letter-spacing: -0.05px;">&#39; signed, PMR Training and Development Ltd</span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p>

PMR Training and Development Ltd

Customer Experience

Customer Care

Customer Service

Customer Relations

Customer Success (CS)

Customer Relationship Management

Customer Experience Management

The PROUD Principle® 1 Day online workshop. An innovative and powerful Customer Service model, providing customer service excellence.

 Achieving Customer Service Excellence - PROUD Principle® (Online)

General admission

Individuals Handling Certification <br /><br />In the medical care and social work fields, there are numerous events where you or your staff individuals may have to truly deal with or move a help client. This regularly occurs in circumstances where you are managing the individuals who have wellbeing or versatility issues. Protected and legitimate treatment of individuals in your consideration is a significant expertise to acquire. In addition to the fact that it ensures that your staff individuals stay solid and without injury while working, it ensures that all your administration clients are treated with nobility and regard. This course is intended to give you all the data that you need to know with respect to individuals taking care of. It starts by giving you a short prologue to the theme, including a survey of the applicable enactment. Then, it examines the significance of leading danger evaluations. Safe gear use is covered straightaway. This segment explains on enactment that was presented beforehand, to furnish you with a perplexing comprehension of the field. At last, we audit the prescribed procedures that you need to remember, at whatever point you move or handle an individual. <br /><br />You will Learn: <br /><br />Why individuals taking care of preparing is so critical to any association where somebody may require actual help <br /><br />The various bits of enactment that you should audit <br /><br />The two sorts of dangers that exist, at whatever point you work at an association where individuals should be dealt with <br /><br />A couple of instances of the sorts of gear that you may experience, when moving or dealing with individuals <br /><br />A concise outline of the prescribed procedures that you need to remember, when dealing with individuals <br /><br />Step by step instructions to distinguish dangers and dangers <br /><br />Advantages of Taking this Course: <br /><br />Finding out about the representative and manager obligations, with regards to individuals taking care of <br /><br />Understanding the two kinds of dangers that you experience, when managing individuals dealing with <br /><br />Finding out about PUWER and LOLER, including their applications <br /><br />Understanding what steps you need to take, before you even start taking care of an individual <br /><br />Finding out about the various sorts of moves that you might be associated with

OnlineCoursesLearning.com

People Handling

<h4>MS Excel Intermediate Course<br /><br />
</h4>
<p><strong>Please Note:</strong> This course uses the Windows version of Microsoft Office 2016. Any other versions will have some differences in the functions. The Microsoft (MS) Excel Certification Level 2 course will take what the team member learnt in the Level 1 course and expand on it, teaching them more advanced concepts than those that were presented in the earlier course.</p>
<p> </p>
<h4>What's Covered in the Course?</h4>
<p>The Level 2 Excel course is designed for individuals who use Excel in their workplace and want to enhance their skills. It is beneficial for those who work with a lot of data, such as in investments, banking or consulting. It is important for new employees to have at least intermediate (Level 2) Excel skills. Before starting the Level 2 course, it is recommended that individuals have a good understanding of the Level 1 Excel functions. Even if experienced with Excel, it is advisable to review the Level 1 material before beginning the Level 2 material.</p>
<p>The course covers functions such as AVERAGEA, AVERAGEIF, AVERAGEIFS, and ABS. Team members will also learn data validation techniques, including date, list, and time validation, as well as specific functions like CHAR, CODE, MEDIAN, MODE, and ROUND, and how to use them to meet the organization's needs. Additionally, team members will learn how to modify text in Excel, such as converting text to uppercase or lowercase, and add background colors and custom images. The course also covers how to use AutoFill and insert special characters.</p>
<p>By completing the Level 2 Excel course, employees will have knowledge of most Excel functions and be able to use the software at an intermediate level. This skill set is sufficient for using Excel in most business environments.</p>
<p> </p>
<h4>What are the Benefits of the Course?</h4>
<ul>
<li>Excel data analysis tools have applications throughout the organisation;</li>
<li>As with the Level 1 course, the Level 2 course comprises short modules, accessible on any device that can connect to the internet;</li>
<li>Lifetime access to the course materials allows learners to revise any of the material at any time in the future;</li>
<li>Online learning support is provided for your employees.</li>
</ul>

Microsoft Excel Intermediate Certificate

<p>Did you know that German is the most widely spoken language in the European Union? With over 100 million native speakers, it's a language that's in high demand for both personal and professional reasons. If you're one of the many individuals interested in learning German, then our German Quick Guide for Everyone - Verbs course is the perfect place to start.</p><p>Our comprehensive curriculum and expert guidance will teach you the fundamentals of German verbs, from conjugation to tense usage. You'll learn how to speak and write in German with ease, expanding your vocabulary and gaining confidence in your language skills. Whether you're planning a trip to Germany or simply interested in learning a new language, our course is the key to unlocking your potential and achieving success in German language learning.</p><p>So why wait? Sign up for German Quick Guide for Everyone - Verbs today and take the first step towards speaking German like a native. With our engaging lessons and practical examples, you'll be on your way to fluency in no time. Let's explore the beauty of German language together!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a foundational understanding of German verbs and their applications in language</li><li>Learn how to conjugate verbs in the present tense, past tense, and future tense</li><li>Gain confidence in speaking and writing in German using verbs</li><li>Expand your vocabulary and understanding of practical applications of German verbs in real-world scenarios</li><li>Prepare for more advanced German courses or exams that involve verb conjugation</li></ul><p>The German Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of German verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in German using verbs.</p><p>Upon completing this course, learners will have a solid foundation in German verbs and be prepared for more advanced German courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in German language learning.</p><p><strong>â±â± German Quick Guide for Everyone - Verbs</strong><strong> Course Curriculum </strong></p><ul><li>Introduction</li><li>Section 01: Lesson 1</li><li>Section 02: Lesson 2</li><li>Section 03: Lesson 3</li><li>Section 04: Lesson 4</li><li>Section 05: Lesson 5</li><li>Section 06: Lesson 6</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Beginners interested in learning German verbs</li><li>Individuals seeking to improve their German language skills for personal or professional reasons</li><li>Travelers interested in communicating more effectively in German-speaking countries</li><li>Students preparing for German language exams or courses that involve verb conjugation</li><li>Anyone interested in expanding their understanding of German verbs and their applications in language</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Translator</li><li>Interpreter</li><li>Foreign language teacher</li><li>International business</li><li>Travel and tourism</li></ul><p>£20,000 - £60,000+ (depending on career path and experience)</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

One Education

German Quick Guide for Everyone - Verbs Course

<p>Welcome to the world of microbiology, where the smallest entities make the biggest impact on your business. Discover the profound impact of these tiny creatures on various industries as you delve into the intricacies of their physiology, growth, and genetic makeup. Unveil the secrets of microbial genetics and witness the awe-inspiring possibilities of genetic engineering, opening doors to revolutionary advancements in science and microbiology.</p><p>From bioprocessing marvels to the mesmerising dance of microbes within bioreactors, you'll gain a profound understanding of the intricate mechanisms that power these processes. As the voyage continues, explore the myriad applications of microbes across diverse industries - a journey that takes you from the fermenting vats of the biotech sector to the heart of food and beverage microbiology.</p><p>Traverse the landscape of environmental microbiology, where the smallest players wield colossal influence in the balance of our ecosystems. Conclude your journey with a glimpse into the future, where biotechnology promises to reshape the world as we know it. Join us on a quest into the microcosm and unlock the profound potential of Industrial Microbiology Fundamentals.</p><p><strong>Key Features:</strong></p><p>The key features of Industrial Microbiology Fundamentals Course:</p><ul><li>This Industrial Microbiology Fundamentals Couse is CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases of Industrial Microbiology Fundamentals Course</li></ul><p><strong>Course Curriculum:</strong></p><p>The course curriculum of Industrial Microbiology Fundamentals Course:</p><ul><li><strong>Module 01:</strong> Introduction to Industrial Microbiology</li><li><strong>Module 02:</strong> Microbial Physiology and Growth</li><li><strong>Module 03:</strong> Microbial Genetics and Genetic Engineering</li><li><strong>Module 04:</strong> Tools and Techniques in Industrial Microbiology</li><li><strong>Module 05:</strong> Bioprocessing and Bioreactors</li><li><strong>Module 06:</strong> Industrial Applications of Microbes</li><li><strong>Module 07:</strong> Food and Beverage Microbiology</li><li><strong>Module 08:</strong> Environmental Microbiology</li><li><strong>Module 09:</strong> Biotechnology and the Future</li></ul><p><strong>Learning Outcomes of Industrial Microbiology Fundamentals:</strong></p><ul><li>Understand industrial Microbiology' role in diverse applications and processes.</li><li>Explore the microbiology, microbial growth mechanisms and their physiological adaptations in industries.</li><li>Examine genetic engineering's impact on microbial traits for industrial innovation.</li><li>Master tools and techniques essential for effective industrial microbiology practices.</li><li>Gain insights into bioprocessing intricacies and the functionality of bioreactors.</li><li>Apply microbial knowledge to food, beverages, and environmental challenges in industries.</li></ul><p><strong><br /></strong><strong>Accreditation</strong></p><p>This Industrial Microbiology Fundamentals course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this Industrial Microbiology Fundamentals course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring microbiologists and biotechnologists can enroll this Industrial Microbiology Fundamentals course</li><li>Scientists and researchers aiming to enhance their Microbiology knowledge.</li><li>Professionals in food, beverage, and environmental sectors desiring specialized expertise.</li><li>Bioprocessing technicians interested in advancing their skills in microbial applications.</li><li>Individuals keen on exploring the future possibilities of biotechnology in industries.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Microbiologist in Research and Development</li><li>Bioprocess Engineer in Pharmaceutical Manufacturing</li><li>Food Microbiologist in Quality Control</li><li>Environmental Consultant in Waste Management</li><li>Genetic Engineer in Biotechnology Companies</li><li>Bioreactor Operator in Industrial Production Facilities</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Industrial Microbiology Fundamentals Course

<p>Spanish is the second most spoken language in the world. With over 460 million speakers globally, it's no wonder that Spanish is becoming an increasingly popular language to learn. If you're one of the many individuals interested in learning Spanish, then our Spanish Quick Guide for Everyone - Verbs course is the perfect place to start.</p><p>With a comprehensive curriculum of engaging lessons and expert guidance, you'll gain the skills and confidence you need to master Spanish verbs. From learning the present tense to understanding the future tense and the present perfect tense, our course covers it all. With our proven curriculum and practical examples, you'll be speaking Spanish with ease in no time.</p><p>So why wait? Sign up for Spanish Quick Guide for Everyone - Verbs today and take the first step towards mastering Spanish. With our comprehensive curriculum and expert instructors, you'll be on your way to fluency in no time. Let's explore the world of Spanish verbs together!</p><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a foundational understanding of Spanish verbs and their applications in language</li><li>Learn how to conjugate verbs in the present tense, present perfect tense, and future tense</li><li>Gain confidence in speaking and writing in Spanish using verbs</li><li>Expand your vocabulary and understanding of practical applications of Spanish verbs in real-world scenarios</li><li>Prepare for more advanced Spanish courses or exams that involve verb conjugation</li></ul><p>The Spanish Quick Guide for Everyone - Verbs course is designed to provide learners with a comprehensive understanding of Spanish verbs and their applications in language. Through engaging lessons, expert guidance, and a proven curriculum, learners will gain the skills and confidence they need to speak and write in Spanish using verbs.</p><p>Upon completing this course, learners will have a solid foundation in Spanish verbs and be prepared for more advanced Spanish courses or exams. With a focus on developing practical skills in verb conjugation, this course is the key to unlocking your potential and achieving success in Spanish language learning.</p><p><strong>â±â± </strong><strong>Spanish Quick Guide for Everyone - Verbs</strong><strong> Course Curriculum </strong></p><ul><li>Introduction</li><li><strong>Lesson 01:</strong> Infinitives</li><li><strong>Lesson 02: </strong>Impersonal verb "se puede"</li><li><strong>Lesson 03: </strong>The "going" future tense</li><li><strong>Lesson 04: </strong>The present perfect tense</li><li><strong>Lesson 05: </strong>The present tense</li><li><strong>Lesson 06:</strong> Recap</li></ul><p><strong>How is the course assessed?</strong></p><p>Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.</p><p><strong>Exam &amp; Retakes:</strong><br />It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.</p><p><strong>Certification</strong><br />Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Beginners interested in learning Spanish verbs</li><li>Individuals seeking to improve their Spanish language skills for personal or professional reasons</li><li>Travelers interested in communicating more effectively in Spanish-speaking countries</li><li>Students preparing for Spanish language exams or courses that involve verb conjugation</li><li>Anyone interested in expanding their understanding of Spanish verbs and their applications in language</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Translator</li><li>Interpreter</li><li>Foreign language teacher</li><li>International business</li><li>Travel and tourism</li></ul><p>£20,000 - £60,000+ (depending on career path and experience)</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            £9
        </p>
            <div> <p>You can apply for a CPD Accredited PDF Certificate at the cost of £9.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div> <p>Hard copy can be sent to you via post at the expense of £15.</p> </div>

                        </div>

Spanish Quick Guide for Everyone - Verbs Course

Advance your expertise in food safety management with our FSSC 22000 v6 Lead Auditor course, certified by CQI and IRCA. This comprehensive program is designed for professionals aiming to conduct first, second, and third-party audits of Food Safety Management Systems (FSMS) against the FSSC 22000 v6 standard.
This course offers in-depth training on the principles and practices of auditing, providing you with the skills needed to lead audit teams and evaluate the conformance and effectiveness of FSMS within organizations. You will learn how to plan, execute, report, and follow up on audits in alignment with ISO 19011 guidelines and ISO/IEC 17021 standards.
Key Features of the Course:
Certified Expertise: Obtain a globally recognized CQI and IRCA certification, significantly boosting your professional credibility in the food safety sector.
Expert-Led Training: Benefit from the knowledge of seasoned instructors with extensive experience in food safety management and auditing, who provide practical insights and real-world applications.
Hands-On Learning: Participate in interactive exercises, case studies, and role-playing scenarios that replicate real audit situations, ensuring that you can apply your skills directly in your workplace.
Comprehensive Coverage: Gain a thorough understanding of the FSSC 22000 v6 standard, audit methodologies, risk management, and the process approach to food safety.
Career Advancement: Ideal for those aspiring to become lead auditors, food safety managers, or consultants, this course opens doors to new professional opportunities and recognition in the industry.
Upon successful completion of the course and examination, you will receive the prestigious CQI and IRCA certification, recognized globally as a mark of excellence in food safety auditing. This qualification will enable you to conduct audits for certification bodies and support organizations in achieving compliance and continual improvement in food safety management.
Enroll in our FSSC 22000 v6 Lead Auditor course today and take the next step in your journey to becoming a leader in food safety management.

QUALITY ACADEMY

Food Safety

Accredited Food Hygiene

Quality Auditor

Accredited Food Safety

Become an FSSC 22000 v6 Lead Auditor with our CQI and IRCA certified course. Gain the skills to lead food safety management audits and elevate your career. Enroll today!

FSSC 22000 v6 Lead Auditor (CQI and IRCA Certified)

Hi-Tech Training

CCTV

Hi-Tech Training Closed Circuit Television (CCTV) Installation Course is designed to give participants a practical knowledge of the operation and installation of CCTV systems at a foundation level.

CCTV Installation Course

Deposit Only

Full Price (including Deposit)

Slough

Milton Keynes 

Birmingham

Bedford

Liverpool 

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Geopace Training

Medical Aesthetics

Allied Health

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


PRP - Collagen Induction Therapy Course (GPT701)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for IT professionals who are responsible for planning, configuring, and managing an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Teams, and Microsoft SharePoint.</p>Overview<p>Plan and provision Office 365 Manage Users and Groups in Office 365 Deploy and Configure Tools and Applications for Office 365 Plan and Manage Exchange Online Plan and Manage SharePoint Online Plan and Manage Microsoft Teams Plan and Manage other Office 365 Services Implement Security and Compliance in Office 365 Report, Monitor and Troubleshoot Office 365</p><p>This five-day course describes how to set up, configure and manage an Office 365 tenant including identities, and the core services of Microsoft 365. In this five-day course, you will learn how to plan the configuration of an Office 365 tenant including integration with existing user identities; plan, configure and manage core services; and report on key metrics. <br /><br /> Although this course and the associated labs are written for Office 365 with Windows 11, the skills taught will also be backwards compatible with Windows 10. This course is based on the features available in the Office 365 E3 license as these are the core features in Office 365 and Microsoft 365 plans.</p></div><div id="course-pills-2"><h3>1 - Planning and Provisioning Office 365</h3> <ul> <li>Overview of Office 365</li> <li>Core Services of Office 365</li> <li>Requirements for an Office 365 Tenant</li> <li>Planning a Pilot and Deployment</li> <li>Creating an Office 365 Tenant</li> <li>Adding Custom Domains and Managing DNS Settings</li> <li>Lab: Provisioning Office 365</li> </ul> <h3>2 - Managing Users and Groups in Office 365</h3> <ul> <li>Managing User Accounts and Licences</li> <li>Managing Passwords and Authentication</li> <li>Create and Managing the Different Types of Groups in Office 365</li> <li>Managing Users and Groups with PowerShell</li> <li>Managing Users and Groups in the Azure AD Admin Center</li> <li>Role Based Access and Administrative Roles</li> <li>Planning and Configuring Directory Synchronization</li> <li>Lab: Managing Users and Groups in Office 365</li> <li>Lab: Planning and Configuring Directory Synchronisation</li> </ul> <h3>3 - Deploying and Configuring Tools and Applications for Office 365</h3> <ul> <li>Planning Network Configuration for Office 365 Tools and Applications</li> <li>Using the Office Configuration Tool</li> <li>Click to Run Installation Use and Control</li> <li>Managing Centralized Deployment of Tools, Applications and Add-ins</li> <li>Reporting</li> <li>Lab: Deploying and Configuring Tools and Applications for Office 365</li> </ul> <h3>4 - Planning and Managing Exchange Online</h3> <ul> <li>What is Exchange Online</li> <li>Managing Exchange Online Mailboxes</li> <li>Managing Office 365 Groups in Exchange Online</li> <li>Configuring Exchange Online Permissions</li> <li>Managing Exchange Online using PowerShell</li> <li>Plan and Configure Mail Flow</li> <li>Plan and Configure Email Protection</li> <li>Lab: Planning and Managing Exchange Online</li> </ul> <h3>5 - Planning and Managing SharePoint Online</h3> <ul> <li>What is SharePoint Online</li> <li>Understanding the relationship between SharePoint, OneDrive, Teams, and Office 365 Groups</li> <li>SharePoint Online Architecture</li> <li>Configure SharePoint Online</li> <li>Configure and Control External Sharing</li> <li>Managing SharePoint Online Site Collections</li> <li>Managing SharePoint Online using PowerShell</li> <li>Lab: Planning and Managing SharePoint Online</li> </ul> <h3>6 - Planning and Managing Microsoft Teams</h3> <ul> <li>What is Microsoft Teams</li> <li>How Microsoft Teams integrates with other Office 365 Services</li> <li>Create and Manage Organization Wide Settings</li> <li>Create, Manage and Assign Microsoft Teams Policies</li> <li>Plan and Configure External and Guest Access</li> <li>Managing Microsoft Teams using PowerShell</li> <li>Lab: Planning and Managing Microsoft Teams</li> </ul> <h3>7 - Planning and Managing Other Office 365 Services</h3> <ul> <li>Yammer</li> <li>Planner</li> <li>Visio</li> <li>Bookings</li> <li>Delve</li> <li>Forms</li> <li>Power Platform</li> <li>Stream</li> <li>Sway</li> <li>Viva</li> <li>Scheduler</li> <li>Add-ins, including Find Time and Junk Reporter</li> <li>Lab: Planning and Managing Office 365 Services</li> </ul> <h3>8 - Security and Compliance in Office 365</h3> <ul> <li>Overview of Security and Compliance Features in Office 365</li> <li>Extending Security and compliance Features with Additional Licences</li> <li>Using the Microsoft Defender Portal and Secure Score</li> <li>Using the Office 365 Compliance Portal and Compliance Score</li> <li>Plan and Configure Retention Labels and Policies</li> <li>Plan and Configure Data Loss Prevention Policies</li> <li>Create and Assign Sensitivity Labels</li> <li>Configure Safe Attachments and Safe Links Policies</li> <li>Plan and Configure Multi Factor Authentication</li> <li>Lab: Configure Security and Compliance in Office 365</li> </ul> <h3>9 - Reporting, Monitoring and Troubleshooting Office 365</h3> <ul> <li>Monitoring Office 365 Service Health</li> <li>Troubleshooting Administrative Access in Office 365</li> <li>Troubleshoot Directory Synchronization</li> <li>Troubleshooting Exchange Online</li> <li>Troubleshooting SharePoint Online</li> <li>Troubleshooting Microsoft Teams</li> <li>Troubleshooting Office 365 Security and Compliance</li> <li>Lab: Reporting, Monitoring and Troubleshooting in Office 365</li> </ul></div>

Nexus Human

Microsoft Certification

Microsoft 365

Microsoft AZ-900

Microsoft AZ-104

Microsoft AZ-303

Microsoft AZ-700

55354 Administering Office 365

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p><p>This three-day instructor-led course is aimed at modern device management professionals looking to manage their enterprise devices using Microsoft Intune. This course will cover Enrolment, Application Management, Endpoint Security and Windows Autopilot as well as Azure Active Directory Conditional Access and Identity Protection. The delegates will learn how to enroll devices, deploy applications and manage them to maximize user productivity and device security.</p></div><div id="course-pills-2"><h3>1: Introduction to Microsoft Intune</h3> <ul> <li> Mobile Device Management</li> <li>Microsoft Intune</li> <li> Azure Active Directory</li> <li>AAD Identity Protection</li> <li> AAD Conditional Access</li></ul>  <h3>2: Microsoft Intune Device Management</h3><ul> <li>Enrolling Devices</li> <li> Device Compliance</li> <li> Device Profiles</li> <li>Device Updates</li></ul>  <h3>3: Microsoft Intune Application Management</h3><ul> <li> Application Management</li> <li> Deploying Applications</li> <li> Application Configuration</li> <li> Managing Applications</li> <li> Policy Sets and Guided Scenarios</li></ul>  <h3>4: Microsoft Intune Endpoint Security</h3><ul> <li> Security Baselines and tasks</li> <li> Antivirus</li> <li>Disk Encryption</li> <li>Firewall</li> <li>Atack Surface reduction</li> <li> Endpoint detection and response</li> <li> Account Protection</li></ul>  <h3>5: Deploying Windows with Windows Autopilot</h3><ul> <li> Windows Autopilot overview</li> <li> Preparing for Windows Autopilot deployment</li> <li>Deploying Windows 11 using Windows Autopilot</li></ul>  <h3>6: Microsoft Intune Additional and Premium Features</h3><ul> <li> Remote Help</li> <li> Tunnel for Mobile Application Management</li> <li>Endpoint Privilege Management</li> <li> Advanced Endpoint Analytics</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55399 Implementing and Managing Microsoft Intune training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55399 Implementing and Managing Microsoft Intune course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft Certified Trainer (MCT)

Manager Training

Trainers Course

55399 Implementing and Managing Microsoft Intune

Brighton

Southend on Sea

Droitwich Spa

Portsmouth

Rotherham

Manchester

Leeds

Bingley

Newport

Peterborough

Nottingham

Paisley

Luton

Hull

Northampton

Swansea

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in Azure development or in passing the Microsoft Azure Developer Associate certification exam.</p><p></p><p></p><p>This course teaches developers how to create end-to-end solutions in Microsoft Azure. Students will learn how to implement Azure compute solutions, create Azure Functions, implement and manage web apps, develop solutions utilizing Azure storage, implement authentication and authorization, and secure their solutions by using KeyVault and Managed Identities. Students will also learn how to connect to and consume Azure services and third-party services, and include event- and message-based models in their solutions. The course also covers monitoring, troubleshooting, and optimizing Azure solutions.</p><p></p>Prerequisites<p>To be successful in this course, learners should have the following: Hands-on experience with Azure IaaS and PaaS solutions, and the Azure Portal. Experience writing in an Azure supported language at the intermediate level. (C#, JavaScript, Python, or Java) Ability to write code to connect and perform operations on, a SQL or NoSQL database product. (SQL Server, Oracle, MongoDB, Cassandra or similar) Experience writing code to handle authentication, authorization, and other security principles at the intermediate level. A general understanding of HTML, the HTTP protocol and REST API interfaces.</p></div><div id="course-pills-2"><h3>1 - Explore Azure App Service</h3> <ul> <li>Examine Azure App Service</li> <li>Examine Azure App Service plans</li> <li>Deploy to App Service</li> <li>Explore authentication and authorization in App Service</li> <li>Discover App Service networking features</li> </ul> <h3>2 - Configure web app settings</h3> <ul> <li>Configure application settings</li> <li>Configure general settings</li> <li>Configure path mappings</li> <li>Enable diagnostic logging</li> <li>Configure security certificates</li> </ul> <h3>3 - Scale apps in Azure App Service</h3> <ul> <li>Examine autoscale factors</li> <li>Identify autoscale factors</li> <li>Enable autoscale in App Service</li> <li>Explore autoscale best practices</li> </ul> <h3>4 - Explore Azure App Service deployment slots</h3> <ul> <li>Explore staging environments</li> <li>Examine slot swapping</li> <li>Swap deployment slots</li> <li>Route traffic in App Service</li> </ul> <h3>5 - Explore Azure Functions</h3> <ul> <li>Discover Azure Functions</li> <li>Compare Azure Functions hosting options</li> <li>Scale Azure Functions</li> </ul> <h3>6 - Develop Azure Functions</h3> <ul> <li>Explore Azure Functions development</li> <li>Create triggers and bindings</li> <li>Connect functions to Azure services</li> </ul> <h3>7 - Explore Azure Blob storage</h3> <ul> <li>Explore Azure Blob storage</li> <li>Discover Azure Blob storage resource types</li> <li>Explore Azure Storage security features</li> <li>Discover static website hosting in Azure Storage</li> </ul> <h3>8 - Manage the Azure Blob storage lifecycle</h3> <ul> <li>Explore the Azure Blob storage lifecycle</li> <li>Discover Blob storage lifecycle policies</li> <li>Implement Blob storage lifecycle policies</li> <li>Rehydrate blob data from the archive tier</li> </ul> <h3>9 - Work with Azure Blob storage</h3> <ul> <li>Explore Azure Blob storage client library</li> <li>Create a client object</li> <li>Manage container properties and metadata by using .NET</li> <li>Set and retrieve properties and metadata for blob resources by using REST</li> </ul> <h3>10 - Explore Azure Cosmos DB</h3> <ul> <li>Identify key benefits of Azure Cosmos DB</li> <li>Explore the resource hierarchy</li> <li>Explore consistency levels</li> <li>Choose the right consistency level</li> <li>Explore supported APIs</li> <li>Discover request units</li> </ul> <h3>11 - Work with Azure Cosmos DB</h3> <ul> <li>Explore Microsoft .NET SDK v3 for Azure Cosmos DB</li> <li>Create stored procedures</li> <li>Create triggers and user-defined functions</li> <li>Explore change feed in Azure Cosmos DB</li> </ul> <h3>12 - Manage container images in Azure Container Registry</h3> <ul> <li>Discover the Azure Container Registry</li> <li>Explore storage capabilities</li> <li>Build and manage containers with tasks</li> <li>Explore elements of a Dockerfile</li> </ul> <h3>13 - Run container images in Azure Container Instances</h3> <ul> <li>Explore Azure Container Instances</li> <li>Run containerized tasks with restart policies</li> <li>Set environment variables in container instances</li> <li>Mount an Azure file share in Azure Container Instances</li> </ul> <h3>14 - Implement Azure Container Apps</h3> <ul> <li>Explore Azure Container Apps</li> <li>Explore containers in Azure Container Apps</li> <li>Implement authentication and authorization in Azure Container Apps</li> <li>Manage revisions and secrets in Azure Container Apps</li> <li>Explore Dapr integration with Azure Container Apps</li> </ul> <h3>15 - Explore the Microsoft identity platform</h3> <ul> <li>Explore the Microsoft identity platform</li> <li>Explore service principals</li> <li>Discover permissions and consent</li> <li>Discover conditional access</li> </ul> <h3>16 - Implement authentication by using the Microsoft Authentication Library</h3> <ul> <li>Explore the Microsoft Authentication Library</li> <li>Initialize client applications</li> </ul> <h3>17 - Implement shared access signatures</h3> <ul> <li>Discover shared access signatures</li> <li>Choose when to use shared access signatures</li> <li>Explore stored access policies</li> </ul> <h3>18 - Explore Microsoft Graph</h3> <ul> <li>Discover Microsoft Graph</li> <li>Query Microsoft Graph by using REST</li> <li>Query Microsoft Graph by using SDKs</li> <li>Apply best practices to Microsoft Graph</li> </ul> <h3>19 - Implement Azure Key Vault</h3> <ul> <li>Explore Azure Key Vault</li> <li>Discover Azure Key Vault best practices</li> <li>Authenticate to Azure Key Vault</li> </ul> <h3>20 - Implement managed identities</h3> <ul> <li>Explore managed identities</li> <li>Discover the managed identities authentication flow</li> <li>Configure managed identities</li> <li>Acquire an access token</li> </ul> <h3>21 - Implement Azure App Configuration</h3> <ul> <li>Explore the Azure App Configuration service</li> <li>Create paired keys and values</li> <li>Manage application features</li> <li>Secure app configuration data</li> </ul> <h3>22 - Explore API Management</h3> <ul> <li>Discover the API Management service</li> <li>Explore API gateways</li> <li>Explore API Management policies</li> <li>Create advanced policies</li> <li>Secure APIs by using subscriptions</li> <li>Secure APIs by using certificates</li> </ul> <h3>23 - Explore Azure Event Grid</h3> <ul> <li>Explore Azure Event Grid</li> <li>Discover event schemas</li> <li>Explore event delivery durability</li> <li>Control access to events</li> <li>Receive events by using webhooks</li> <li>Filter events</li> </ul> <h3>24 - Explore Azure Event Hubs</h3> <ul> <li>Discover Azure Event Hubs</li> <li>Explore Event Hubs Capture</li> <li>Scale your processing application</li> <li>Control access to events</li> <li>Perform common operations with the Event Hubs client library</li> </ul> <h3>25 - Discover Azure message queues</h3> <ul> <li>Choose a message queue solution</li> <li>Explore Azure Service Bus</li> <li>Discover Service Bus queues, topics, and subscriptions</li> <li>Explore Service Bus message payloads and serialization</li> <li>Explore Azure Queue Storage</li> <li>Create and manage Azure Queue Storage and messages by using .NET</li> </ul> <h3>26 - Monitor app performance</h3> <ul> <li>Explore Application Insights</li> <li>Discover log-based metrics</li> <li>Instrument an app for monitoring</li> <li>Select an availability test</li> <li>Troubleshoot app performance by using Application Map</li> </ul> <h3>27 - Develop for Azure Cache for Redis</h3> <ul> <li>Explore Azure Cache for Redis</li> <li>Configure Azure Cache for Redis</li> <li>Interact with Azure Cache for Redis by using .NET</li> </ul> <h3>28 - Develop for storage on CDNs</h3> <ul> <li>Explore Azure Content Delivery Networks</li> <li>Control cache behavior on Azure Content Delivery Networks</li> <li>Interact with Azure Content Delivery Networks by using .NET</li> </ul></div>

Microsoft Azure

AWS Certified Solutions Architect

AZ-204T00 Developing Solutions for Microsoft Azure

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

4533 Courses delivered Online

Business Intelligence and Data Mining Course

By NextGen Learning

Land, Building, and Quantity Surveying - CPD Certified

By Academy for Health and Fitness

Achieving Customer Service Excellence - PROUD Principle® (Online)

By PMR Training and Development Ltd

People Handling

By OnlineCoursesLearning.com

Microsoft Excel Intermediate Certificate

By OnlineCoursesLearning.com

German Quick Guide for Everyone - Verbs Course

By One Education

Industrial Microbiology Fundamentals Course

By Training Express

Spanish Quick Guide for Everyone - Verbs Course

By One Education

Spanish Quick Guide for Everyone - Verbs Course

By One Education

German Quick Guide for Everyone - Verbs Course

By One Education