Name: Close Protection: Advanced Diploma in Personal Security
Price: 149 GBP
Availability: InStock

<p><strong>Level 5 Diploma in Tour Guide Training</strong></p><p>Arrange memorable and hassle-free vacations for your clients by signing up for our comprehensive and informative Tour Guide Training course. In this course, you will get extensive training on tourism, the fundamentals of tour guides, and their roles and responsibilities. In a nutshell, this course gives you all the building blocks to become an excellent tour guide.</p><p>This premium QLS-endorsed Tour Guide Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunities and a globally recognised certification. Thus, completing our Tour Guide Training course will give you limitless possibilities anywhere and everywhere since the value of QLS-endorsed methods is relatively high!!</p><p>What's more, the quality of our first-class course is uncompromising for both you and us. You will be taught the richest materials from this exquisite Tour Guide Training course, enabling you to open up a vast world of opportunities to grasp and gain success. For the price point, this course is an absolute steal! It's an investment you do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as unquestionably the most skilled in your workplace!</p><p><strong>Learning Outcome to Level 5 Diploma in Tour Guide Training: </strong></p><ol><li>Gain a comprehensive understanding of the tourism industry and its significance in local and global contexts.</li><li>Develop practical customer engagement skills to provide memorable and engaging experiences for tour participants.</li><li>Enhance public speaking abilities to confidently and articulately deliver informative and entertaining tour commentaries.</li><li>Acquire in-depth knowledge about various topics to ensure engaging and well-informed tours for different destinations.</li><li>Explore strategies and resources for finding employment in the tour guide industry, including networking and job search techniques.</li><li>Develop problem-solving skills to handle unexpected challenges while leading tours effectively.</li></ol><p><strong>Why Learn with us: </strong></p><p>As one of the leading e-learning service providers globally, we strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the Tour Guide Training Includes: </strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Tour Guide Training </strong></p><ul><li>Introduction</li><li>Tourism Industry</li><li>Engaging with customers</li><li>Public speaking</li><li>What to talk about on tour</li><li>Finding a Job</li><li>Problems on the road</li><li>Different destinations</li><li>Starting your own tourism business</li><li>Becoming a local guide</li><li>Your first trip</li><li>EXTRA: Crash course in art history</li><li>EXTRA 2: Creating websites and Advertising</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Students must submit a thorough summary of all the modules, which our expert tutor will review to see whether all the learning objectives are being met to the standard established by QLS. The student will be given the Tour Guide Training certificate following the quality inspection.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of completion. The learner may obtain a certificate if they complete all course assessments successfully all the course assessments.</p><p><strong>Endorsement:</strong></p><p>This accredited programme was acknowledged by QLS as a highly competent, unregulated training programme. A trainer will be available to respond to all of your inquiries, including those regarding your options for moving on to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open to everyone. This <strong>Tour Guide Training</strong> is ideal for those who aspire to gain in-depth knowledge &amp; efficient skills to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this<strong> Tour Guide Training</strong> course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Here are some probable career options learners can explore after achieving the Level 5 Diploma in Tour Guide Training:</p><ol><li>Tour Management Administrator. £22,000 - £23,000</li><li>Senior Tour Merchandise Coordinator.£45,000 - £55,000</li><li>Operations Executive - Tour Operator. £24,000 - £24,500</li><li>Crew Manager - Tour Leaders.£40,000 - £50,000</li><li>Tour Coordinator.£22,000 - £25,000</li><li>Tour Administrator.£24,000 - £25,000</li></ol>
                        </div>

Kingston Open College

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Diploma in Education & Training (DET)

Trainers Course

Vocational Training Charitable Trust (VTCT)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Level 5 Diploma in Tour Guide Training - QLS Endorsed

General Admission

<p>Are you an aspiring professional who wants to build a career in the Travel And Tourism industry? Get a comprehensive understanding of how to give travel advice to clients and how to plan financially viable tour packages. Moreover, get insights into what factors affects the tourism industry. So, after ending this course, you will be equipped with the knowledge to provide the best travel advice and plan the most suitable tour packages for your own industry.</p><p>This premium QLS endorsed Travel Agent and Consultant Training course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. Thus, successful completion of our Travel Agent and Consultant Training course will give you limitless opportunities anywhere and everywhere, since the value of QLS endorsed courses are quite high, to say the least!!</p><p>What's more, the quality of our first-class Travel Agents and Consultant Training course is uncompromising for both you and us. You will be taught the richest of materials from this exquisite Travel Agent and Consultant Training course, enabling you to open up a vast world of opportunities for you to grasp and gain success from. For the price point, this course is actually an absolute steal! It's an investment you absolutely do not want to miss out on!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one as travel agent and consultant in your workplace!</p><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the Travel Agent and Consultant Training Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of Travel Agent and Consultant Training</strong></p><ul><li><strong>Module 01:</strong> Introduction to Travel and Tourism</li><li><strong>Module 02:</strong> Tourism Products and Services</li><li><strong>Module 03:</strong> Tour Operating and Travel Retailing</li><li><strong>Module 04:</strong> Marketing in Travel and Tourism</li><li><strong>Module 05:</strong> Developing Communication Skills</li><li><strong>Module 06:</strong> Customer Service and Satisfaction</li><li><strong>Module 07:</strong> Customer Relationship Management (CRM)</li><li><strong>Module 08:</strong> Human Resource Management in Travel Industry</li><li><strong>Module 09:</strong> Crisis and Visitor Attraction Management</li><li><strong>Module 10:</strong> Transport Management Procedure</li><li><strong>Module 11:</strong> Sustainable Tourism</li><li><strong>Module 12:</strong> Public Awareness Campaigns</li><li><strong>Module 13:</strong> Brexit and its Impact on Tourism Industry</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Travel Agent and Consultant Training certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>An endorsed certificate will be issued to learners at the end of the course as recognition of course completion. Provided that learner completes all the assessment of a course can claim for certificate.</p><p><strong>Endorsement:</strong></p><p>QLS endorsed this certified Travel Agent and Consultant Training course as a highly qualified, non-regulated provision and training programme. There will be a trainer to answer all your questions including your progression routes into further higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open for everyone. This Travel Agent and Consultant Training is ideal for those who aspire to gain in-depth knowledge &amp; efficient skill to embark into the relevant sector as a promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this Travel Agent and Consultant Training course. So learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Level 5 Diploma in Travel Agent and Consultant Training qualification relates to the following job opportunities:</p><ol><li>Travel Consultant - £23,000 - £27,000</li><li>Reservations Supervisor/Tour Operator:£26,000 - £31,000</li><li>Travel Consultant -£23,000 - £27,000</li><li>Customer Service Representative - £21,500 - £23,000</li><li>Travel agency manager - £20,000 to £40,000</li></ol>
                        </div>

NVQ Assessor

Travel Agent

Level 5 Diploma in Travel Agent and Consultant Training  - QLS Endorsed

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This is an introductory-level C++ programming course designed for developers with experience programming in C or other languages. Practical hands-on prior programming experience and knowledge is required.</p>Overview<p>This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in basic coding with C++, coupling the most current, effective techniques with the soundest industry practices. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn:<br />Writing procedural programs using C++<br />Using private, public and protected keywords to control access to class members<br />Defining a class in C++<br />Writing constructors and destructors<br />Writing classes with const and static class members<br />Overloading operators<br />Implementing polymorphic methods in programs<br />Writing programs using file I/O and string streams<br />Using manipulators and stream flags to format output<br />Using the keyword template to write generic functions and classes<br />Writing programs that use generic classes and functions<br />Writing programs that use algorithms and containers of the Standard Library<br />Apply object-oriented design techniques to real-world programming problems<br />Using algorithms and containers of the Standard Library to manipulate string data<br />Understand how C++ protects the programmer from implementation changes in other modules of an application<br />Using try() blocks to trap exceptions<br />Using catch() blocks to handle exceptions<br />Defining exceptions and using throw to trigger them</p><p>Introduction to C++ Programming / C++ Essentials is a skills-focused, hands-on C++ training course geared for experienced programmers who need to learn C++ coupled with sounds coding skills and best practices for OO development. Students will leave this course armed with the required skills to put foundation-level C++ programming skills right to work in a practical environment. The central concepts of C++ syntax and style are taught in the context of using object-oriented methods to achieve reusability, adaptability and reliability. Emphasis is placed on the features of C++ that support abstract data types, inheritance, and polymorphism. Students will learn to apply the process of data abstraction and class design. Practical aspects of C++ programming including efficiency, performance, testing, and reliability considerations are stressed throughout. Comprehensive hands on exercises are integrated throughout to reinforce learning and develop real competency</p></div><div id="course-pills-2"><h4>Moving from C to C++ (Optional)</h4><ul><li>New Compiler Directives</li><li>Stream Console I/O</li><li>Explicit Operators</li><li>Standard Libraries</li><li>Data Control Capabilities</li></ul><h4>Handling Data</h4><ul><li>New Declaration Features</li><li>Initialization and Assignment</li><li>Enumerated Types</li><li>The bool Type</li><li>Constant Storage</li><li>Pointers to Constant Storage</li><li>Constant Pointers</li><li>References</li><li>Constant Reference Arguments</li><li>Volatile Data</li><li>Global Data</li></ul><h4>Functions</h4><ul><li>Function Prototypes and Type Checking</li><li>Default Function Data Types</li><li>Function Overloading</li><li>Problems with Function Overloading</li><li>Name Resolution</li><li>Promotions and Conversions</li><li>Call by Value</li><li>Reference Declarations</li><li>Call-by-Reference and Reference Types</li><li>References in Function Return</li><li>Constant Argument Types</li><li>Conversion of Parameters Using Default Initializers</li><li>Providing Default Arguments</li><li>Inline Functions</li></ul><h4>Operator Overloading</h4><ul><li>Advantages and Pitfalls of Overloading</li><li>Member Operator Syntax and Examples</li><li>Class Assignment Operators</li><li>Class Equality Operators</li><li>Non-Member Operator Overloading</li><li>Member and Non-Member Operator Functions</li><li>Operator Precedence</li><li>This Pointer</li><li>Overloading the Assignment Operator</li><li>Overloading Caveats</li></ul><h4>Creating and Using Objects</h4><ul><li>Creating Automatic Objects</li><li>Creating Dynamic Objects</li><li>Calling Object Methods</li><li>Constructors</li><li>Initializing Member consts</li><li>Initializer List Syntax</li><li>Allocating Resources in Constructor</li><li>Destructors</li><li>Block and Function Scope</li><li>File and Global Scope</li><li>Class Scope</li><li>Scope Resolution Operator ::</li><li>Using Objects as Arguments</li><li>Objects as Function Return Values</li><li>Constant Methods</li><li>Containment Relationships</li></ul><h4>Dynamic Memory Management</h4><ul><li>Advantages of Dynamic Memory Allocation</li><li>Static, Automatic, and Heap Memory</li><li>Free Store Allocation with new and delete</li><li>Handling Memory Allocation Errors</li></ul><h4>Controlling Object Creation</h4><ul><li>Object Copying and Copy Constructor</li><li>Automatic Copy Constructor</li><li>Conversion Constructor</li></ul><h4>Streaming I/O</h4><ul><li>Streams and the iostream Library</li><li>Built-in Stream Objects</li><li>Stream Manipulators</li><li>Stream Methods</li><li>Input/Output Operators</li><li>Character Input</li><li>String Streams</li><li>Formatted I/O</li><li>File Stream I/O</li><li>Overloading Stream Operators</li><li>Persistent Objects</li><li></li></ul><h4>Introduction to Object Concepts</h4><ul><li>The Object Programming Paradigm</li><li>Object-Orientated Programming Definitions</li><li>Information Hiding and Encapsulation</li><li>Separating Interface and Implementation</li><li>Classes and Instances of Objects</li><li>Overloaded Objects and Polymorphism</li></ul><h4>Declaring and Defining Classes</h4><ul><li>Components of a Class</li><li>Class Structure</li><li>Class Declaration Syntax</li><li>Member Data</li><li>Built-in Operations</li><li>Constructors and Initialization</li><li>Initialization vs. Assignment</li><li>Class Type Members</li><li>Member Functions and Member Accessibility</li><li>Inline Member Functions</li><li>Friend Functions</li><li>Static Members</li><li>Modifying Access with a Friend Class</li></ul><h4>Templates</h4><ul><li>Purpose of Template Classes</li><li>Constants in Templates</li><li>Templates and Inheritance</li><li>Container Classes</li><li>Use of Libraries</li></ul><h4>Strings in C++</h4><ul><li>Character Strings</li><li>The String Class</li><li>Operators on Strings</li><li>Member Functions of the String Class</li></ul><h4>Inheritance</h4><ul><li>Inheritance and Reuse</li><li>Composition vs. Inheritance</li><li>Inheritance: Centralized Code</li><li>Inheritance: Maintenance and Revision</li><li>Public, Private and Protected Members</li><li>Redefining Behavior in Derived Classes</li><li>Designing Extensible Software Systems</li><li>Syntax for Public Inheritance</li><li>Use of Common Pointers</li><li>Constructors and Initialization</li><li>Inherited Copy Constructors</li><li>Destructors and Inheritance</li><li>Public, Protected, Private Inheritance</li><li></li></ul><h4>Exceptions</h4><ul><li>Types of Exceptions</li><li>Trapping and Handling Exceptions</li><li>Triggering Exceptions</li><li>Handling Memory Allocation Errors</li></ul><h4>C++ Program Structure</h4><ul><li>Organizing C++ Source Files</li><li>Integrating C and C++ Projects</li><li>Using C in C++</li></ul><h4>Reliability Considerations in C++ Projects</h4><ul><li>Function Prototypes</li><li>Strong Type Checking</li><li>Constant Types</li><li>C++ Access Control Techniques</li></ul><h4>Polymorphism in C++</h4><ul><li>Definition of Polymorphism</li><li>Calling Overridden Methods</li><li>Upcasting</li><li>Accessing Overridden Methods</li><li>Virtual Methods and Dynamic Binding</li><li>Virtual Destructors</li><li>Abstract Base Classes and Pure Virtual Methods</li></ul><h4>Multiple Inheritance</h4><ul><li>Derivation from Multiple Base Classes</li><li>Base Class Ambiguities Virtual Inheritance</li><li>Virtual Base Classes</li><li>Virtual Base Class Information</li></ul><h4>The Standard Template Library</h4><ul><li>STL Containers</li><li>Parameters Used in Container Classes</li><li>The Vector Class</li><li>STL Algorithms</li><li>Use of Libraries</li></ul></div>

Nexus Human

Computing Skills

Programming Fundamentals

Computer Programming

Core Skills Training Framework (CSTF)

C (programming language)

Introduction to C Plus Plus Programming Essentials (TTCP2100)

<p>If you want to acquire substantial knowledge regarding Manual Handling Training from scratch, you can look into this comprehensive Manual Handling Training.</p><p>Quality is a significant issue when it comes to a compilation of Manual Handling Training course. Well, we can ensure top-quality content that you can depend on.</p><p>This top-notch Manual Handling Training course teaches you with a state-of-the-art video format ensuring an engaging learning experience. With the guidance of an expert instructor, you will learn everything about Manual Handling Training to uplift your career.</p><p><strong>Learning Outcomes </strong></p><ul><li>Discover the UK's rules and regulations that apply to manual handling</li><li>Understand how to deal with common injuries caused by lifting and moving</li><li>Know how to fill out accident reports during mishaps with manual handling</li><li>Learn how to perform an accurate risk assessment before moving items</li><li>Explore the best approaches to eliminate obstacles to successful lifting tasks</li><li>Gain physical and practical knowledge about safe lifting techniques</li></ul><p><strong>Key Features </strong></p><ul><li>Accredited by CPD</li><li>Top-notch video lessons</li><li>Instant e-certificate</li><li>Entirely online, interactive Manual Handling Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this </strong><strong>Manual Handling Training course</strong><strong> and make your every penny worth it!</strong></p><p>All through this self-paced Manual Handling Training, you will get engaging learning materials with <strong>engaging video lessons </strong>and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Curriculum</strong></p><ul><li><strong>Module 01:</strong> Introduction and Guidance to Manual Handling</li><li><strong>Module 02:</strong> Manual Handling Hazards and Injuries</li><li><strong>Module 03:</strong> Manual Handling Risk Assessments</li><li><strong>Module 04:</strong> Controlling and Reducing the Risks</li><li><strong>Module 05:</strong> Safe Lifting Techniques</li></ul><p><strong>Accreditation</strong></p><p>This Manual Handling Training course is fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you successfully complete your course, you will immediately be sent digital certificates for the course.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Provider Intro Video <span>00:55</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                        
                                                    <span>1: Provider Intro Video</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>00:55</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                        </ul>
                                    </li>
                                    <li>
                                        <h3>
                                            
                                                Manual Handling Training <span>59:03</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section2">
                                                <li>
                                                        
                                                    <span>2: Module 01: Introduction and Guidance to Manual Handling</span>

                                                        <span>Preview</span>
                                                    
                                                    <span>09:34</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 02: Manual Handling Hazards and Injuries</span>

                                                    <span>11:16</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 03: Manual Handling Risk Assessments</span>

                                                    <span>07:55</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 04: Controlling and Reducing the Risks</span>

                                                    <span>18:28</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 05: Safe Lifting Techniques</span>

                                                    <span>10:50</span>

                                                        
                                                            
                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: CPD Certificate &amp; Transcript</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                            
                                                            
                                                            
                                                            
                                                                PDF
                                                            
                                                        
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Manual Handling Training course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Manual Handling Training course is ideal for:</p><ul><li>Employees in various industries</li><li>Health and safety officers</li><li>Warehouse and logistics staff</li><li>Construction workers</li><li>Retail professionals</li><li>Manufacturing personnel</li><li>Administrative staff</li><li>Anyone involved in manual handling tasks</li></ul><p><br /><br /></p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this Manual Handling Training course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Manual Handling Training course you will have a variety of careers to choose from.</p><ul><li>Warehouse Operator</li><li>Health and Safety Advisor</li><li>Construction Labourer</li><li>Retail Assistant</li><li>Manufacturing Operator</li><li>Administrative Support Staff</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>Will be downloadable when all lectures have been completed.</p> </div>

                        </div>

Training Express

Manual Handling - Level 3 CPD Certified Course

<p>In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights.</p><p><strong>Key Features:</strong></p><ul><li>CPD Certified </li><li>Free Certificate from Reed</li><li>CIQ Approved</li><li>Developed by Specialist</li><li>Lifetime Access </li></ul><p>Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life.</p><p><strong>Course Curriculum</strong></p><ul><li>Module 01: Introduction to Customer Service</li><li>Module 02: What's Different about Good Customer Service?</li><li>Module 03: Customer Relationship Management</li><li>Module 04: Customer Service Communication Strategies</li><li>Module 05: Aspects of Phone Etiquette</li><li>Module 06: Building Rapport Over the Phone</li><li>Module 07: Inbound and Outbound Calls</li><li>Module 08: Active Listening and Managing Tough Callers</li><li>Module 09: Managing Interoffice Calls and Voicemail</li><li>Module 10: Problem Solving over the Phone</li><li>Module 11: Intra Organisation Dealings</li><li>Module 12: Measuring Customer Service</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Identify key principles of effective phone-based customer service strategies.</li><li>Apply techniques for building rapport and managing tough callers effectively.</li><li>Demonstrate active listening skills and handle inbound and outbound calls proficiently.</li><li>Utilize problem-solving strategies to address customer inquiries and concerns.</li><li>Manage interoffice calls, voicemail, and intra-organisation dealings professionally.</li><li>Evaluate customer service performance through effective measurement techniques.</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><li>
                                        <h3>
                                            
                                                Phone-Based Customer Service Training <span>2:49:55</span>
                                                <span></span>
                                            
                                        </h3>
                                        <ul id="section1">
                                                <li>
                                                    <span>1: Module 01: Introduction to Customer Service		</span>

                                                    <span>13:13</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>2: Module 02: What's Different about Good Customer Service?		</span>

                                                    <span>06:30</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>3: Module 03: Customer Relationship Management		</span>

                                                    <span>06:30</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>4: Module 04: Customer Service Communication Strategies		</span>

                                                    <span>14:06</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>5: Module 05: Aspects of Phone Etiquette		</span>

                                                    <span>16:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>6: Module 06: Building Rapport Over the Phone		</span>

                                                    <span>12:49</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>7: Module 07: Inbound and Outbound Calls		</span>

                                                    <span>11:39</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>8: Module 08: Active Listening and Managing Tough Callers		</span>

                                                    <span>16:03</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>9: Module 09: Managing Interoffice Calls and Voicemail		</span>

                                                    <span>07:17</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>10: Module 10: Problem Solving over the Phone		</span>

                                                    <span>35:10</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>11: Module 11: Intra Organisation Dealings		</span>

                                                    <span>22:22</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>12: Module 12: Measuring Customer Service</span>

                                                    <span>06:59</span>

                                                        
                                                                                                                                                                                                            </li>
                                                <li>
                                                    <span>13: CPD Certificate - Free</span>

                                                    <span>01:00</span>

                                                                                                                                                                
                                                                                                    </li>
                                        </ul>
                                    </li><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Customer service representatives seeking to enhance phone-based communication skills.</li><li>Call centre agents aiming to improve customer interactions and satisfaction.</li><li>Sales professionals interested in refining their phone etiquette and communication strategies.</li><li>Frontline staff members tasked with handling inbound and outbound calls effectively.</li><li>Team leaders or supervisors responsible for managing and monitoring phone-based customer service.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Service Advisor</li><li>Call Centre Operator</li><li>Sales Representative</li><li>Receptionist</li><li>Customer Support Specialist</li><li>Telecommunications Operator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Reed Courses Certificate of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Will be downloadable when all lectures have been completed.</p></div>

                        </div>

Online Training Academy

Phone-Based Customer Service Training

<strong>This course introduces you to SQL and Microsoft SQL Server in a practical way. You'll be able to learn the basics of SQL quickly and understand how to use SQL queries and statements with Microsoft SQL Server to extract data and analyze it for making productive marketing decisions.</strong>
        <p>This video course will teach you how to extract data on your own and will give you the confidence to use SQL with Microsoft SQL Server to pull data for conducting marketing analysis without relying on anyone.
The course begins with a brief introduction to SQL Server and its architecture and shows you how to install Microsoft SQL Server on your machine. Next, you'll walk through the process of finding data in the database, learn how to use SQL queries, join multiple tables, and aggregate the data. As you advance, you'll grasp the techniques used to manipulate data such as combining multiple columns and string values, extracting characters from strings, and finding the length of a string. Toward the end, you'll wrap up key SQL statements for inserting data in a table, updating records, and deleting records from a table, and get an overview of joins.
By the end of this course, you'll be well-versed with the basics of SQL and be ready to use Microsoft SQL Server to add, extract, and manipulate data for making profitable marketing decisions.</p>
        <h2>What You Will Learn</h2><p>Get to grips with the database structure<br>Develop the skills to restore a backup database<br>Discover tips and tricks for joining multiple tables<br>Find out how to insert records into the database<br>Manipulate selected data with SQL functions<br>Import and export data from SQL Server</p>
        <h2>Audience</h2><p>If you are a beginner in marketing or an experienced marketer or digital analyst looking to learn SQL to extract data for marketing purposes, this video course is for you. This course will help you to upgrade your resume, setting you apart from other candidates. Basic computer, marketing, and digital analytic skills are needed to get started with this course.</p>
        <h2>Approach</h2><p>With the help of simple narration, interesting examples, and compelling exercises, this video course prepares you to use SQL with Microsoft SQL Server for adding, extracting, and manipulating data to make smart marketing decisions.</p>
        <h2>Key Features</h2><p>Familiarize yourself with Microsoft SQL Server database fundamentals * Gain the confidence to write flawless SQL queries * Discover how to import and export data from SQL Server</p>
        
        <h2>About the Author</h2><h3>Anil Batra </h3><p>Anil Batra, founder of Global Analytics Academy and Optizent - a digital marketing and analytics consulting company, is a seasoned digital marketing and analytics professional with 15 years of experience. He has worked with companies ranging from Fortune 50 to various start-ups and has helped them improve marketing results. His customers include Microsoft, SmartMoney, ESPN, T-Mobile, Hoovers, RealNetworks, Starbucks, and TheStreet. He has taught and trained several marketing and analytics professionals in the past 9 years of teaching at UBC, University of Washington, and Bellevue College. Anil also teaches digital marketing, digital analytics, Google Analytics, Tableau, and social media courses.</p>
        <h2>Course Outline</h2><h4>1. Introduction</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Introduction</p><p style='margin: 0'>This video provides an introduction to the course.</p></td></tr><tr><td style='padding: 15px;'><p>2. Installing the SQL Server</p><p style='margin: 0'>This video shows you how to install the SQL server.</p></td></tr><tr><td style='padding: 15px;'><p>3. Understanding the SQL Server Structure</p><p style='margin: 0'>This video explains the structure of the SQL server.</p></td></tr><tr><td style='padding: 15px;'><p>4. What is Normalization?</p><p style='margin: 0'>This video explains the concept of normalization in SQL.</p></td></tr><tr><td style='padding: 15px;'><p>5. Restoring a Backup Database with AdventureWorks</p><p style='margin: 0'>This video shows you how to restore a backup database using AdventureWorks.</p></td></tr></tbody></table><br><h4>2. Finding Data in the Database</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. SQL Query to Select Data from a Table</p><p style='margin: 0'>This video explains how to write an SQL query to select data from a table.</p></td></tr><tr><td style='padding: 15px;'><p>2. Selecting Top N records</p><p style='margin: 0'>This video explains how to select the top N records in an SQL server.</p></td></tr><tr><td style='padding: 15px;'><p>3. Narrowing Down the Result Set with the WHERE Clause</p><p style='margin: 0'>This video explains how to narrow down the result set using the WHERE clause.</p></td></tr><tr><td style='padding: 15px;'><p>4. Pattern Matching Using LIKE in the WHERE Clause</p><p style='margin: 0'>This video explains how to perform pattern matching using the LIKE operator in the WHERE clause.</p></td></tr><tr><td style='padding: 15px;'><p>5. Specifying Multiple Values from a Column Using IN in the WHERE Clause</p><p style='margin: 0'>This video explains how to specify multiple values from a column using the IN operator in the WHERE clause.</p></td></tr><tr><td style='padding: 15px;'><p>6. Sorting the Result Set</p><p style='margin: 0'>This video explains how to sort the result set.</p></td></tr><tr><td style='padding: 15px;'><p>7. Selecting a Unique Result Set</p><p style='margin: 0'>This video explains how to select a unique result set.</p></td></tr><tr><td style='padding: 15px;'><p>8. Joining Multiple Tables to Get the Desired Result Set</p><p style='margin: 0'>This video explains how to join multiple tables to get the desired result set.</p></td></tr><tr><td style='padding: 15px;'><p>9. Using Aliases in SQL</p><p style='margin: 0'>This video explains how to use aliases in SQL.</p></td></tr><tr><td style='padding: 15px;'><p>10. Aggregating the Data in SQL - COUNT, MIN, and MAX</p><p style='margin: 0'>This video demonstrates how to aggregate the data in SQL using the COUNT, MIN, and MAX functions.</p></td></tr><tr><td style='padding: 15px;'><p>11. Aggregating the Data in SQL - SUM and AVG</p><p style='margin: 0'>This video demonstrates how to aggregate the data in SQL using the SUM and AVG functions.</p></td></tr><tr><td style='padding: 15px;'><p>12. Identifying Null Values Using an Aggregate function</p><p style='margin: 0'>This video explains how to identify null values using an aggregate function.</p></td></tr><tr><td style='padding: 15px;'><p>13. Using Aggregate Functions in the WHERE Clause</p><p style='margin: 0'>This video explains how to use aggregate functions in the WHERE Clause.</p></td></tr></tbody></table><br><h4>3. Manipulating Data Using the SELECT Statement</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Combining Multiple Columns and String Values</p><p style='margin: 0'>This video demonstrates how to combine multiple columns and string values.</p></td></tr><tr><td style='padding: 15px;'><p>2. Extracting Characters from a String - Learn LEFT, RIGHT, and SUBSTRING Functions</p><p style='margin: 0'>This video explains how to extract characters from a string using the LEFT, RIGHT, and SUBSTRING functions.</p></td></tr><tr><td style='padding: 15px;'><p>3. Finding the Length of a String/Column and Position of a Character in a Column</p><p style='margin: 0'>This video explains how to find the length of a string/column and the position of a character in a column.</p></td></tr></tbody></table><br><h4>4. Other Key SQL Statements</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Inserting Values in a Table Using SQL Statements</p><p style='margin: 0'>This video explains how to insert values in a table using SQL statements.</p></td></tr><tr><td style='padding: 15px;'><p>2. Updating Records in a Table Using SQL Statements</p><p style='margin: 0'>This video explains how to update records in a table using SQL statements.</p></td></tr><tr><td style='padding: 15px;'><p>3. Deleting Records from a Table Using SQL Statements</p><p style='margin: 0'>This video explains how to delete records from a table using SQL statements.</p></td></tr><tr><td style='padding: 15px;'><p>4. Outer Join - Left and Right</p><p style='margin: 0'>This video explains how to perform left and right outer join using SQL statements.</p></td></tr></tbody></table><br><h4>5. Conclusion</h4><p></p><table width='100%'><tbody><tr><td style='padding: 15px;'><p>1. Conclusion</p><p style='margin: 0'>This video provides a conclusion of this course.</p></td></tr></tbody></table>

Packt

Microsoft SQL Server

Digital Marketing

Database

SQL Server

Data Analyst

This course introduces you to SQL and Microsoft SQL Server in a practical way. You'll be able to learn the basics of SQL quickly and understand how to use SQL queries and statements with Microsoft SQL Server to extract data and analyze it for making productive marketing decisions.

SQL for Beginners with Microsoft SQL Server Database

<div><h2> About Course</h2><div><p><strong>Course Description:</strong></p><p>This course provides an in-depth overview of the principles and practices of water and wastewater treatment. The course begins with an introduction to the importance of water and wastewater treatment, followed by a discussion of the different types of water and wastewater treatment processes. The course then covers the physical, chemical, and biological processes that are used to treat water and wastewater, including screening, grit removal, sedimentation, filtration, disinfection, coagulation, flocculation, chemical precipitation, adsorption, pH adjustment, nutrient removal, and sludge treatment and disposal.</p><p><strong>Expected Outcomes:</strong></p><p>Upon completion of this course, you will be able to:</p><ul><li>Apply the principles of water and wastewater treatment to solve real-world problems</li><li>Design and operate a water and wastewater treatment plant</li><li>Comply with the regulatory requirements that govern water and wastewater treatment</li></ul><p>This course is an essential resource for anyone who wants to learn about the principles and practices of water and wastewater treatment. The course is comprehensive and up-to-date, and it is delivered in a clear and engaging way. If you are interested in learning more about water and wastewater treatment, this course is a great place to start.</p></div></div> <div><h3> What Will You Learn?</h3><ul><li> <span></span> <span>Explain the importance of water and wastewater treatment</span></li><li> <span></span> <span>Identify the different types of water and wastewater treatment processes</span></li><li> <span></span> <span>Describe the physical, chemical, and biological processes that are used to treat water and wastewater</span></li><li> <span></span> <span>Design and operate a water and wastewater treatment plant</span></li><li> <span></span> <span>Comply with the regulatory requirements that govern water and wastewater treatment</span></li></ul></div><div><h3> Course Content</h3><div><div><h4> Water</h4><div><div><ul><li><div> <span></span><h5> Water</h5></div><div> </div></li></ul></div></div></div><div><h4> Introduction to Water and Wastewater Treatment</h4><div><div><ul><li><div> <span></span><h5> Introduction to Water and Wastewater Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Physical Processes in Water Treatment</h4><div><div><ul><li><div> <span></span><h5> Physical Processes in Water Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Chemical Processes in Water Treatment</h4><div><div><ul><li><div> <span></span><h5> Chemical Processes in Water Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Biological Processes in Water Treatment</h4><div><div><ul><li><div> <span></span><h5> Biological Processes in Water Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Preliminary Treatment in Wastewater Treatment</h4><div><div><ul><li><div> <span></span><h5> Preliminary Treatment in Wastewater Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Primary and Secondary Treatment in Wastewater Treatment</h4><div><div><ul><li><div> <span></span><h5> Primary and Secondary Treatment in Wastewater Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Advanced Treatment in Wastewater Treatment</h4><div><div><ul><li><div> <span></span><h5> Advanced Treatment in Wastewater Treatment</h5></div><div> </div></li></ul></div></div></div><div><h4> Sludge Treatment and Disposal</h4><div><div><ul><li><div> <span></span><h5> Sludge Treatment and Disposal</h5></div><div> </div></li></ul></div></div></div><div><h4> Conclusion</h4><div><div><ul><li><div> <span></span><h5> Conclusion</h5></div><div> </div></li></ul></div></div></div></div></div>A course by  Xpert Learning  RequirementsNo prerequisites are required for this course. However, a basic understanding of chemistry and biology is helpful. Audience  This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include:  Water treatment plant operator  Environmental engineer  Water quality specialist  Regulatory compliance officer  Water resources manager<h3> Audience</h3><ul><li> <span></span> <span>This course is a valuable resource for anyone who is interested in a career in water and wastewater treatment. Some of the career opportunities that are available to graduates of this course include:</span></li><li> <span></span> <span>Water treatment plant operator</span></li><li> <span></span> <span>Environmental engineer</span></li><li> <span></span> <span>Water quality specialist</span></li><li> <span></span> <span>Regulatory compliance officer</span></li><li> <span></span> <span>Water resources manager</span></li></ul>

Xpert Learning

Water Testing

Water Regulations

Water Treatment

Environmental Engineering

Water Hygiene

Effective Water and Wastewater Treatment Methods

<p><strong>Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now</strong></p><p>The ability to take accurate Minutes at an important meeting or conference is an essential and underrated talent in any business.</p><p>This popular Minute Taking Essentials Level 2 course will teach you how to listen and record issues effectively and boost your career potential.</p><p>The extensive Minute Taking online learning modules provided explore the roles and responsibilities of a Minute-Taker in-depth and will take your capabilities to another level. You will learn how to utilise the latest software tools and recognise the level of detail that is expected for each meeting. Additionally, you will be given communication and confidence techniques that will enhance your career and reputation.</p><p>Take this Minute Taking course anywhere and at any time. Don't let your lifestyle limit your learning or your potential.</p><p><strong>Courses are included in this 11 in 1 Minute Taking Bundle?</strong></p><ul><li><strong>Course 01: </strong>Minute Taking Essentials Level 2</li><li><strong>Course 02: </strong>Online Meeting Management</li><li><strong>Course 03: </strong>Transcription Level 3</li><li><strong>Course 04: </strong>Touch Typing Essentials</li><li><strong>Course 05: </strong>Speed Reading</li><li><strong>Course 06: </strong>Improve English Spelling, Punctuation, Grammar and Pronunciation</li><li><strong>Course 07: </strong>Business Writing</li><li><strong>Course 08: </strong>MS Word Diploma</li><li><strong>Course 09: </strong>Document Control</li><li><strong>Course 10: </strong>Office Skills and Administration Management Diploma</li><li><strong>Course 11: </strong>Time Management</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the <strong>Minute Taking </strong>course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p><ul><li><strong>PDF Certificate: Free (Previously it was £10 * 11 = £110)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course)</strong></li></ul><p>P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99.</p><p>This course curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand with ease. You'll discover how to master the Minute Taking Training skill while exploring relevant and essential topics.</p><p><strong>Curriculum</strong></p><p><strong>Course 01: Minute Taking Essentials Level 2</strong></p><ul><li>Introduction to Minute Writing</li><li>Preparation for Minute Taking</li><li>The Meeting Structure</li><li>Minute Meeting, Decision and Action</li><li>Roles and Responsibility of Minute Taker</li><li>Tips for Minute Taking</li><li>Technology in Minute Taking</li><li>Building Confidence</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        115 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone from any background can enrol in this Minute Taking Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This Minute Taking Training course has been designed to be fully compatible with tablets and smartphones.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This comprehensive <strong>Minute Taking Bundle </strong>is ideal for anyone who wants to fast track their career in any of the following roles:</p><ul><li>Stenotype Operator</li><li>Personal Assistants</li><li>Secretary</li><li>Journalists</li><li>Reporters</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Apex Learning

Minute Taking Training

<p><strong>***24 Hour Limited Time Flash Sale***</strong><strong></strong></p><p><strong>Close Protection: Advanced Diploma in Personal Security Admission Gifts </strong></p><p><strong> FREE PDF &amp; Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter</strong></p><p>Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Close Protection: Advanced Diploma in Personal Security Bundle provides unique insights and tools that can help you achieve your goals.</p><p>Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Close Protection: Advanced Diploma in Personal Security bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level.</p><p><strong>But that's not all. When you enrol in Close Protection: Advanced Diploma in Personal Security Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free.</strong></p><p><strong>Courses Are Included In this Close Protection: Advanced Diploma in Personal Security Career Bundle:</strong></p><ul><li><strong>Course 01: </strong>Close Protection</li><li><strong>Course 02: </strong>Bodyguard Training</li><li><strong>Course 03: </strong>Basic Security Guard Training</li><li><strong>Course 04: </strong>CCTV Operator Course</li><li><strong>Course 05: </strong>Lifeguard Training</li><li><strong>Course 06: </strong>HIIT: High-Intensity Interval Training</li><li><strong>Course 07: </strong>Security Management</li><li><strong>Course 08: </strong>Detective: Private Investigator</li><li><strong>Course 09: </strong>Criminal Intelligence and Crime Analysis</li><li><strong>Course 10: </strong>Interrogations And Confessions Psychology</li><li><strong>Course 11: </strong>Emotional Intelligence and Human Behaviour</li><li><strong>Course 12: </strong>Diet &amp; Fitness Training</li><li><strong>Course 13: </strong>Decision-Making and Critical Thinking Training</li><li><strong>Course 14: </strong>Crisis Management</li><li><strong>Course 15: </strong>Functional Skills - Fitness</li><li><strong>Course 16: </strong>Self-Defense: Martial Arts</li><li><strong>Course 17: </strong>Pain Management</li><li><strong>Course 18: </strong>Stress Management Training</li><li><strong>Course 19: </strong>Workplace Violence, Harassment and Conflict Resolution Training</li><li><strong>Course 20: </strong>Safeguarding Children &amp; Child Risk Assessment</li><li><strong>Course 21: </strong>Crowd Management</li><li><strong>Course 22: </strong>Evacuation Procedures Training</li><li><strong>Course 23: </strong>Fire Safety</li><li><strong>Course 24: </strong>First Aid Training Certification</li><li><strong>Course 25: </strong>Lone Worker Safety &amp; Protection</li><li><strong>Course 26: </strong>Mental Health and Wellbeing</li><li><strong>Course 27: </strong>Personal Hygiene</li><li><strong>Course 28: </strong>Professional Crisis Management Certificate</li><li><strong>Course 29: </strong>Public Health and Safety</li><li><strong>Course 30: </strong>Risk Assessment &amp; Management</li></ul><p>With Close Protection: Advanced Diploma in Personal Security, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner.</p><p>Don't let this opportunity pass you by. Enrol in Close Protection: Advanced Diploma in Personal Security today and take the first step towards achieving your goals and dreams.</p><p><strong>Why buy this Close Protection: Advanced Diploma in Personal Security?</strong></p><ul><li><strong>Free CPD Accredited Certificate</strong> upon completion of Close Protection: Advanced Diploma in Personal Security</li><li>Get <strong>a free student ID card</strong> with Close Protection: Advanced Diploma in Personal Security</li><li><strong>Lifetime access</strong> to the Close Protection: Advanced Diploma in Personal Security course materials</li><li>Get instant access to this Close Protection: Advanced Diploma in Personal Security course</li><li>Learn Close Protection: Advanced Diploma in Personal Security from anywhere in the world</li><li>24/7 tutor support with the Close Protection: Advanced Diploma in Personal Security course.</li></ul> <p><strong>Start your learning journey straightaway with our Close Protection: Advanced Diploma in Personal Security Training!</strong></p><p>Close Protection: Advanced Diploma in Personal Security premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Close Protection: Advanced Diploma in Personal Security is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience.</p><p><strong>Certification</strong></p><p>You have to complete the assignment given at the end of the Close Protection: Advanced Diploma in Personal Security course. After passing the Close Protection: Advanced Diploma in Personal Security exam You will be entitled to claim a PDF &amp; Hardcopy certificate accredited by CPD Quality standards completely free.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        300 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>This Close Protection: Advanced Diploma in Personal Security course is ideal for:</strong></p><ul><li>Students seeking mastery in Close Protection: Advanced Diploma in Personal Security</li><li>Professionals seeking to enhance Close Protection: Advanced Diploma in Personal Security skills</li><li>Individuals looking for a Close Protection: Advanced Diploma in Personal Security-related career.</li><li>Anyone passionate about Close Protection: Advanced Diploma in Personal Security</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This <strong>Close Protection: Advanced Diploma in Personal Security</strong> doesn't require prior experience and is suitable for diverse learners.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This <strong>Close Protection: Advanced Diploma in Personal Security</strong> bundle will allow you to kickstart or take your career in the related sector to the next stage.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>CPD Accredited Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>If you are an <strong>international student</strong>, then you have to pay an additional <strong>10 GBP</strong> for each certificate as an international delivery charge.</p></div>

                        </div>

Academy for Health and Fitness

Close Protection

Close Protection Officer Training (CPO)

Professional Skills Course (PSC)

ASIS Certified Protection Professional (CPP)

Diploma in Professional Studies (DPS)

Close Protection: Advanced Diploma in Personal Security

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for novice database developers, database administrators, Business Intelligence developers, report creators, and application developers who have an understanding of relational database concepts and have basic Windows navigation skills.</p>Overview<p>Create single table SELECT queries Create multiple table SELECT queries Filter and sort data Insert, update, and delete data Query data using built-in functions Create queries that aggregate data Create subqueries Create queries that use table expressions Use UNION, INTERSECT, and EXCEPT on multiple sets of data Implement window functions in queries Use PIVOT and GROUPING SETS in queries Use stored procedures in queries Add error handling to queries Use transactions in queries</p><p>This five-day instructor-led course is intended for IT professionals who wish to use the Transact-SQL language to query and configure Microsoft SQL Server. Students are typically database developers and database administrators, but might also be Business Intelligence developers, report creators, or application developers. In this course, students learn how to query single tables, join data from multiple tables, filter and sort data, modify data, use procedures and functions, and implement error handling.</p>Prerequisites<p></p><ul> <li>Basic understanding of relational databases.</li> <li>Basic Windows knowledge.</li> </ul><p></p></div><div id="course-pills-2"><h3>Module 1: Introduction to Transact-SQL</h3><ul> <li>What is Transact-SQL</li> <li>The SELECT statement</li> <li>The WHERE clause</li> <li>Sorting results</li> <li>Calculations</li> <li>CASE expressions</li> </ul>   <h3>Module 2: Joining tables with Transact-SQL</h3><ul> <li>The JOIN clause</li> <li>Inner joins</li> <li>Outer joins</li> <li>Self joins and cross joins</li> </ul>  <h3>Module 3: Filtering and sorting results</h3><ul> <li>Implement the ORDER BY clause</li> <li>Filter data with the WHERE clause</li> <li>Limit the number of rows returned by a query</li> <li>Implement NULL logic</li> </ul>  <h3>Module 4: SQL Server data types</h3><ul> <li>Understand data types</li> <li>Implement string data types</li> <li>Implement temporal data types</li> </ul>  <h3>Module 5: Inserting, updating and deleting data</h3><ul> <li>Insert new records</li> <li>Update existing records</li> <li>Delete data</li> </ul>   <h3>Module 6: Using SQL Server functions with Transact-SQL</h3><ul> <li>Understand function types in SQL Server</li> <li>Convert data using functions</li> <li>Implement logical functions</li> <li>Work with NULL data using functions</li> </ul>  <h3>Module 7: Aggregating data with Transact-SQL</h3><ul> <li>Implement aggregation in SQL Server</li> <li>Group records in SQL Server</li> <li>Filter aggregated data</li> </ul>   <h3>Module 8: Implement subqueries with Transact-SQL</h3><ul> <li>Implement scalar and multi-valued sub-queries</li> <li>Implement correlated subqueries</li> <li>Implement existence checks with subqueries</li> </ul>   <h3>Module 9: Create queries that use table expressions</h3><ul> <li>Create views</li> <li>Create table-valued functions</li> <li>Implement derived tables</li> <li>Implement common table expressions</li> </ul>  <h3>Module 10: Use UNION, INTERSECT, EXCEPT and APPLY on multiple sets of data</h3><ul> <li>Write queries with the UNION operator</li> <li>Write queries with the INTERSECT and EXCEPT operators</li> <li>Write queries with the APPLY operator</li> </ul>    <h3>Module 11: Implement window functions in queries</h3><ul> <li>Understand window functions</li> <li>Impement window functions</li> </ul>    <h3>Module 12: Use PIVOT and grouping sets in queries</h3><ul> <li>Implement PIVOT in queries</li> <li>Implement grouping sets in queries</li> </ul>   <h3>Module 13: Use stored procedures in queries</h3><ul> <li>Query data with stored procedures</li> <li>Interact with stored procedures using input and output parameters</li> <li>Write simple stored procedures</li> <li>Pass dynamic SQL to SQL Server</li> </ul>    <h3>Module 14: Implement programming features in Transact-SQL</h3><ul> <li>Understand T-SQL programming elements</li> <li>Implement loops and conditions in T-SQL queries</li> </ul>   <h3>Module 15: Add error handling to queries</h3><ul> <li>Understand SQL Server error handling</li> <li>Implemet structured exception handling</li> </ul>   <h3>Module 16: Use transactions in queries</h3><ul> <li>Understand database transactions</li> <li>Implement transactions in T-SQL</li> </ul></div>

Microsoft SQL

Data Skills

55366 Querying Data with Transact-SQL

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft Certification

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-303

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certified Trainer (MCT)

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

<p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 31, 32);">IPAF&#39;s eLearning provides a flexible and enhanced online learning experience for the&nbsp;<a href="https://www.ipaf.org/courses" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">mobile elevating work platform (MEWP) operator</a> and <a href="https://www.ipaf.org/en/management-training" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">MEWPs for Managers</a> training programmes. It provides the same high-quality theory training as in the classroom and can be completed on a range of devices anytime, anywhere, at your own pace.</p><h2 style="color: rgb(35, 31, 32); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">MEWP OPERATOR ELEARNING</strong></h2><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">IPAF&rsquo;s eLearning for MEWP operators is available for all&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="894a4fb8-3aad-49a4-b73c-db4b348bafb3" href="https://www.ipaf.org/en-gb/resource-library/ipaf-categories" target="_blank" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">MEWP categories</a>&nbsp;(1a, 1b, 3a, 3b) and takes around three hours to complete. The eLearning is broken down into manageable sections that you can complete at your own pace and can save and resume your training at any time.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">IPAF MEWP Operator eLearning training course is available in English, Dutch, French, German, Italian, Portuguese and Spanish.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">How to start your eLearning training course:</p><ol style="color: rgb(35, 31, 32); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);"><li fr-original-style="" style="box-sizing: border-box;">Choose this module&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;"> register for&nbsp;<em fr-original-style="" style="box-sizing: border-box;">IPAF MEWP Operator</em>&nbsp;eLearning training;</li><li fr-original-style="" style="box-sizing: border-box;">You will be sent an email to begin your eLearning training;</li><li fr-original-style="" style="box-sizing: border-box;">At the end of your training you will need to complete a pre-theory test;</li><li fr-original-style="" style="box-sizing: border-box;">Once you have passed your pre-theory test, contact Kingfisher Access 0333 666 1881 to schedule your , practical training and assessment.</li></ol><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">MEWP operator eLearning does not replace practical training. Trainees who complete the online training course must still pass a supervised practical&nbsp; test within 90&nbsp;days, at an&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="8512c9a1-cc6d-41f8-a98a-3ee7fc081e79" href="https://www.ipaf.org/en-gb/training-centres" target="_blank" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">IPAF-approved training centre</a>&nbsp;and must successfully complete a minimum half-day of practical training and testing before qualifying for and being issued with a&nbsp;<a data-entity-substitution="canonical" data-entity-type="node" data-entity-uuid="4bbd8bcd-468d-43c3-8b41-c65a62204683" href="https://www.ipaf.org/en-gb/pal-card" style="color: rgb(35, 31, 32); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(35, 31, 32);">PAL Card</a>&nbsp;as proof of success operator training.</p><p style="color: rgb(35, 31, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(35, 31, 32);">When booking the practical training we will credit the payment you have made for your eLearning&nbsp;</p>

Kingfisher Access

MEWP

IPAF

Lifting Operations

MEWP OPERATOR ELEARNING
IPAF’s eLearning for MEWP operators is available for all MEWP categories (1a, 1b, 3a, 3b) and takes around three hours to complete. The eLearning is broken down into manageable sections that you can complete at your own pace and can save and resume your training at any time.

IPAF MEWP Operator eLearning training course is available in English, Dutch, French, German, Italian, Portuguese and Spanish.

IPAF Operator - eLearning theory module 

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					<div><p>With over 6 million CCTV cameras across the UK, the demand for skilled CCTV operators has never been higher. This comprehensive Advanced CCTV Operations and Surveillance course provides essential training for anyone looking to begin or advance a career in CCTV surveillance. Gain industry-relevant skills and technical knowledge to monitor camera systems properly, spot suspicious behaviour, and comply with data protection laws. Whether you're a security professional, business owner, or individual looking to break into this growing field, this  Advanced CCTV Operations and Surveillance course will equip you with the tools and expertise to succeed as a CCTV operator in the UK.</p></div>
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			<h4>You Will Learn The Following Things: </h4>  		</div>
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										<span>Understand operational needs for CCTV systems.</span>
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										<span>Develop skills for monitoring CCTV feeds effectively.</span>
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										<span>Learn CCTV system basics and technical guidance.</span>
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										<span>Monitor camera feeds and watch for suspicious activity.</span>
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										<span>Follow proper protocols for data protection regulations.</span>
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										<span>Meet core competencies for CCTV operator roles.</span>
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					<div><p><span>This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this CCTV Operator Course. Enrol today and complete the course to achieve a certificate that can change your career forever.</span></p></div>
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			<h2>Details
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			<h4>Perks of Learning with IOMH</h4>  		</div>
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										<span>One-to-one support from a dedicated tutor throughout your course.</span>
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										<span>Study online - whenever and wherever you want.</span>
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										<span>Instant Digital/ PDF certificate</span>
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										<span>100% money back guarantee</span>
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										<span>12 months access</span>
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			<h4>Process of Evaluation</h4>  		</div>
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					<div><p>After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.</p></div>
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			<h4>Certificate of Achievement</h4>  		</div>
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					<div><p><span>After completing the </span><b>CCTV Operator Course course</b><span>, you will receive your</span><b> CPD-accredited Digital/PDF Certificate for £5.99. </b><span>To get the </span><b>hardcopy certificate for £12.99, </b><span>you must also pay the shipping charge of just</span><b> £3.99 (UK) and £10.99 (International).</b></p></div>
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										<span>Individuals interested in becoming CCTV operators.</span>
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										<span>Existing CCTV operators seeking to expand their skills.</span>
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										<span>Business owners and managers are overseeing CCTV systems.</span>
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										<span>Anyone needing to comply with CCTV data protection laws.</span>
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			<h4>Requirements</h4>  		</div>
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					<div><p><span>There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the CCTV Operator Course course.</span></p><p><span>Do note: you must be at least 16 years old to enrol.</span></p><p><span>Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.</span></p></div>
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			<h4>Career Path</h4>  		</div>
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										<span>CCTV Operator - £18K to £22K per year</span>
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										<span>Security Officer - £19K to £25K per year</span>
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										<span>Surveillance Officer - £20K to £28K per year</span>
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										<span>Security Manager - £35K to £55K per year</span>
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										<span>Private Investigator - £20K to £50K per year</span>
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					<td colspan="4">Module 01: Operational Requirement</td>
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					<td><span><i></i> 00:09:00</span></td>
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					<td><span><i></i> 00:09:00</span></td>
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Overview
The importance of CCTV operations cannot be overstated in today's security landscape. With millions of CCTV cameras actively monitoring public and private spaces across the UK, CCTV operators play a crucial role in maintaining public safety and protecting property. These systems are instrumental in deterring crime, providing valuable evidence for investigations, and ensuring swift responses to incidents.
Our CPD Certified CCTV Operator Training course is designed to equip you with the essential skills and knowledge needed for this pivotal role. You will learn about the operational requirements and technical aspects of CCTV systems, mastering the art of monitoring live feeds and effectively managing surveillance equipment. Understanding and adhering to data protection regulations is also a key focus, ensuring all monitoring activities are conducted ethically and legally.
Whether you are starting your career or aiming to advance in security, this course offers a comprehensive foundation. Gain the expertise to contribute confidently to safety and security initiatives, becoming an integral part of the surveillance workforce. Join us and make a difference in the field of CCTV operations today.
Become proficient in CCTV Operator Training - CPD Certified by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your CCTV Operator Training - CPD Certified mastery is not limited to only conceptual frameworks! This CCTV Operator Training - CPD Certified will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the CCTV Operator Training - CPD Certified, we will provide experts who will support and guide you. So, add this CCTV Operator Training - CPD Certified to your cart and boost your personal and career development.
In this CCTV Operator Training - CPD Certified, you will:
Sharpen your skills to help you advance your career.
Acquire a comprehensive understanding of various related topics and tips from industry experts.
Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your CCTV Operator Training - CPD Certified career.
Enrolling in the CCTV Operator Training - CPD Certified can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now!
Details

Perks of Learning with IOMH
One-to-one support from a dedicated tutor throughout your course.
Study online - whenever and wherever you want.
Instant Digital/ PDF certificate
100% money back guarantee
12 months access
Process of Evaluation
After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate.
Certificate of Achievement
After completing the CCTV Operator course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International).
Who Is This Course for?
Security specialists are looking to specialise in CCTV monitoring.
Individuals interested in becoming CCTV operators.
Existing CCTV operators seeking to expand their skills.
Business owners and managers are overseeing CCTV systems.
Anyone needing to comply with CCTV data protection laws.
Requirements
There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the CCTV Operator course.
Do note: you must be at least 16 years old to enrol.
Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course.
Career Path
CCTV Operator - £18K to £22K per year
Security Officer - £19K to £25K per year
Surveillance Officer - £20K to £28K per year
Security Manager - £35K to £55K per year
Private Investigator - £20K to £50K per year
 Course Curriculum

Module 01: Operational Requirement			
	Operational Requirement		00:12:00
Module 02: CCTV Operator Skills And Ability			
	CCTV Operator Skills And Ability		00:11:00
Module 03: Basics Of CCTV			
	Basics Of CCTV		00:10:00
Module 04: Technical Guidance			
	Technical Guidance		00:09:00
Module 05: Monitoring CCTV Cameras			
	Monitoring CCTV Cameras		00:10:00
Module 06: Watch Surveillance			
	Watch Surveillance		00:09:00
Module 07: Data Protection Regulations			
	Data Protection Regulations		00:10:00
Module 08: Job Requirements Of A CCTV Operator			
	Job Requirements Of A CCTV Operator		00:10:00


IOMH - Institute of Mental Health

Health & Safety Awareness

Awareness

Security Awareness

CCTV

CCTV Operator Training Course

Grantham

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our courses offer both in-person and online learning options.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

Total Compliance 

Driving & Vehicles

Compliance & Safety

CILT PCV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online
Our OLAT & Transport Manager Courses are CILT (Chartered Institute of Logistics and Transport) accredited and so they are one of the courses recommended by the Traffic Commissioner, and they are also FORS Approved Manager Training.
If you are in contact with the Traffic Commissioner for any reason, especially if you have applied to be transport manager for an organisation, you are strongly advised to attend a 2-day course, which is often recommended by the Traffic Commissioner as the most appropriate.
This course will cover the following areas:
•Background to the Operator’s Licence
•Compliance enforcement
•Working time & driver’s hours
•Vehicle roadworthiness and defect reporting
•Construction and use requirements
•Driver licences/driver CPC
•Speed limits
•Environmental considerations
On completion of this course, you will be able to:
•Recount the requirement to obtain and maintain an operator licence.
•Demonstrate how and why driver hours legislation are crucial to safety and compliance to the undertaking.
•State the responsibilities of management and drivers have regarding vehicle roadworthiness and defect reporting.
•Identify the requirements of driver licence/DQC checks.
•Demonstrate an awareness of sector legislative awareness, safe fleet operation and environmental requirements.
Our online courses work in the same way that our classroom courses do, but they are completed via the online platform called Zoom. The course can be completed on any device that the Zoom app can be used on, such as a PC, laptop, tablet or smart phone.
Completion of the remote learning course will gain you the same accreditation as completion of the face-to-face training course.
Secure your spot today by booking your ticket through Cademy or contacting us at 0345 9001312 and complete the online booking form. These details will be used to produce a registration document and provide you with a course certificate on successful completion of the course. Once registered, your booking will be complete, and a member of the team will contact you.
Login details will be given 48 hours prior to the course starting.
This is a two-day course, the start time is 8am each day.
Course cost includes 2-day training £411 (£280 course fee, CILT certification fee £75) plus VAT. 

CILT HGV Transport Manager Refresher / OLAT 2 Day Course Online & In-person

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					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This CCTV Operator Course has been specially designed to help learners gain a good command of CCTV Operator Course, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this CCTV Operator Course, you will gain both practical and theoretical understanding of CCTV Operator Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
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										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
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										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
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										<span>Get help from our expert tutors anytime you need</span>
									</li>
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										<span>Access to course contents that are designed and prepared by industry professionals</span>
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										<span>Study at your convenient time and from wherever you want</span>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
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					<ul>
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											<span>
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										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
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											<span>
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										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
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											<span>
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										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
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										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
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										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
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			<h2> <b>Requirements</b></h2>		</div>
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					<ul>
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										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
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											<span>
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										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
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		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Operational Requirement</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Operational Requirement</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CCTV Operator Skills and Ability</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CCTV Operator Skills and Ability</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Basics of CCTV</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Basics of CCTV</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Technical Guidance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Technical Guidance</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Monitoring CCTV Cameras</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Monitoring CCTV Cameras</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Watch Surveillance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Watch Surveillance</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Data Protection Regulations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Data Protection Regulations</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Job Requirements of a CCTV Operator</strong></td>
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					<td>▶</td>
					<td>Job Requirements of a CCTV Operator</td><td><span>🕐 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Assignment</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - CCTV Operator Course</td><td><span>🕐 05:01:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

CCTV Operator Course

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			<h4>Overview</h4>		</div>
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				<div>
				<div>
							<p>Embarking on a journey to become a proficient CCTV Operator, this course offers a comprehensive understanding of the essential elements that constitute the core of surveillance operations. From understanding the operational necessities to mastering the nuances of data protection regulations, learners will delve into the theoretical intricacies that shape the world of CCTV monitoring. This course is meticulously designed to provide a thorough grounding in the basics of CCTV systems, technical guidance, and the vital skills required for effective surveillance. It's an intellectual exploration into the realm of CCTV operation, tailored for those who are keen to grasp the theoretical aspects of this field.</p><p>Learners will acquire a keen insight into the various aspects of CCTV operations, such as monitoring strategies, adherence to data protection laws, and understanding the job requirements of a CCTV Operator. This course is an ideal blend of theoretical knowledge and analytical skills, offering a clear pathway to mastering the art of CCTV operation without the need for practical exercises or physical tools. It's an invitation to immerse oneself in the theory and strategy behind effective CCTV surveillance.</p><h5><strong>Learning Outcomes</strong></h5>						</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Grasp the fundamental concepts and operational requirements of CCTV systems.</span>
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											<span>
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										<span>Develop an understanding of the skills and abilities necessary for a CCTV Operator.</span>
									</li>
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										<span>Gain knowledge of the technical aspects and guidelines of CCTV systems.</span>
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										<span>Learn effective monitoring techniques for CCTV cameras.</span>
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								<li>
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										<span>Understand the importance of data protection regulations in CCTV operations.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Acquire knowledge about the job responsibilities and requirements of a CCTV Operator.</span>
									</li>
						</ul>
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			<h4>Description</h4>		</div>
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		<div>
				<div>
				<div>
							<p>This course offers a detailed exploration of the role of a CCTV Operator, starting with the operational requirements necessary for effective surveillance. It delves into the essential skills and abilities needed for monitoring and managing CCTV systems, ensuring learners develop a robust theoretical foundation. The course also covers the basics of CCTV technology, providing insights into the technical aspects that underpin these surveillance systems.</p><p>Further, it emphasizes the importance of understanding data protection regulations, a critical aspect of surveillance operations. This understanding is essential for ensuring compliance with legal standards in CCTV operations. The course also discusses the various responsibilities and requirements of a CCTV Operator, equipping learners with the knowledge needed to understand the role comprehensively.</p><p>The final modules focus on the practical aspects of monitoring and watching surveillance footage, offering strategies and insights into effective surveillance techniques. While the course is theoretical in nature, it provides a thorough understanding of the various elements involved in CCTV operations, preparing learners for a career in this field.</p>						</div>
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			<h4>Why Choose Us?</h4>		</div>
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										<span>This course is accredited by the CPD Quality Standards.</span>
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										<span>Lifetime access to the whole collection of the learning materials.</span>
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										<span>Online test with immediate results.</span>
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										<span>Enroling in the course has no additional cost.</span>
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											<span>
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										<span>You can study and complete the course at your own pace.</span>
									</li>
								<li>
											<span>
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										<span>Study for the course using any internet-connected device, such as a computer, tablet, or mobile device.</span>
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						</ul>
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			<h4>Certificate of Achievement</h4>		</div>
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							<p>Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99.</p>						</div>
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			<h4>Who Is This Course For?</h4>		</div>
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					<ul>
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											<span>
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										<span>Individuals aspiring to understand the theoretical aspects of CCTV operation.</span>
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										<span>Security professionals seeking to enhance their knowledge of surveillance systems.</span>
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										<span>People interested in learning about data protection and surveillance laws.</span>
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										<span>Career switchers looking to enter the field of security and surveillance.</span>
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										<span>Professionals in related fields requiring knowledge of CCTV operations.</span>
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										<span>Students and learners who are keen on understanding the intricacies of surveillance technology.</span>
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						</ul>
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			<h4>Requirements</h4>		</div>
				</div>
				</div>
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				<div>
							<p><span>The CCTV Operator Course course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of CCTV Operator Course, without any fuss.</span></p>						</div>
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			<h4>Career Path</h4>		</div>
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					<ul>
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										<span>CCTV Monitoring Operator</span>
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										<span>Security Surveillance Specialist</span>
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										<span>Security Systems Coordinator</span>
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										<span>Corporate Security Supervisor</span>
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										<span>Public Safety Surveillance Analyst</span>
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										<span>Security Operations Manager</span>
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										<span>Senior CCTV Systems Analyst</span>
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			<h4>Order Your Certificate</h4>		</div>
				</div>
				</div>
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				<div>
				<div>
							<div><div><div><div id="1693981461.590199"><div><div><div><div><div><div><div><div><div><div><div>To order CPD Quality Standard Certificate, we kindly invite you to visit the following link:</div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>						</div>
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						<span>
						
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					</div>
				</div> <div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table>				<tbody><tr>
					<td colspan="4">Module 01: Operational Requirement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Operational Requirement</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CCTV Operator Skills and Ability</td>
				</tr>
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					<td><i></i></td>
					<td>CCTV Operator Skills and Ability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Basics of CCTV</td>
				</tr>
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					<td><i></i></td>
					<td>Basics of CCTV</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Technical Guidance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technical Guidance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Monitoring CCTV Cameras</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Monitoring CCTV Cameras</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Watch Surveillance</td>
				</tr>
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					<td><i></i></td>
					<td>Watch Surveillance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Data Protection Regulations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Protection Regulations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Job Requirements of a CCTV Operator</td>
				</tr>
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					<td><i></i></td>
					<td>Job Requirements of a CCTV Operator</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Order Your Certificate</td>
				</tr>
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					<td><i></i></td>
					<td>Order Your Certificate</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

NextGen Learning

<p>Embark on a journey into the world of surveillance with our comprehensive '<strong>CCTV Operator Course</strong>.' In Module 01, delve into the operational requirements that lay the foundation for effective surveillance, setting the stage for an in-depth exploration. As you progress to Module 02, hone your skills and abilities as a CCTV operator, mastering the art of vigilant observation. Modules 03 and 04 unravel the intricacies of CCTV technology, providing a solid technical foundation to navigate the surveillance landscape. Module 05 and Module 06 transform you into a watchful guardian, teaching the nuances of monitoring cameras and conducting surveillance with precision. Data protection takes the spotlight in Module 07, ensuring you understand the regulations that govern your crucial role. Finally, Module 08 unveils the job requirements of a CCTV operator, equipping you for a fulfilling career in surveillance.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the operational requirements that form the backbone of effective surveillance.</li>
<li>Hone essential skills and abilities crucial for success as a vigilant CCTV operator.</li>
<li>Acquire a solid understanding of the basics of CCTV technology.</li>
<li>Receive technical guidance to navigate and troubleshoot CCTV systems.</li>
<li>Master the art of monitoring CCTV cameras, conducting watchful surveillance with precision.</li>
</ul>
<h3><b>Why choose this CCTV Operator Course?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this CCTV Operator Course</b><b><span> </span></b><b>for?</b></h3>
<ul>
<li>Individuals aspiring to pursue a career as a CCTV operator.</li>
<li>Security professionals aiming to enhance their surveillance skills.</li>
<li>Job seekers interested in roles related to security and surveillance.</li>
<li>Entrepreneurs or business owners looking to bolster their premises' security.</li>
<li>Students with an interest in technology and surveillance systems.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>CCTV Operator:</strong> £20,000 - £30,000</li>
<li><strong>Surveillance Specialist:</strong> £25,000 - £35,000</li>
<li><strong>Security Supervisor:</strong> £22,000 - £32,000</li>
<li><strong>Loss Prevention Officer:</strong> £18,000 - £28,000</li>
<li><strong>Security Consultant:</strong> £30,000 - £45,000</li>
<li><strong>Corporate Security Manager:</strong> £35,000 - £50,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>CCTV Operator Course</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>CCTV Operator Course</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Operational Requirement</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Operational Requirement</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: CCTV Operator Skills and Ability</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>CCTV Operator Skills and Ability</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Basics of CCTV  </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basics of CCTV</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Technical Guidance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Technical Guidance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Monitoring CCTV Cameras</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Monitoring CCTV Cameras</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Watch Surveillance</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Watch Surveillance</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Data Protection Regulations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Data Protection Regulations</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Job Requirements of a CCTV Operator</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Job Requirements of a CCTV Operator</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - CCTV Operator Course</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

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