Name: Successful Return to Work Preparation
Price: 15 GBP
Availability: InStock

<p>Unlock your leadership potential and become a master of supervision with our comprehensive course. Enhance your skills and learn to manage your team like a pro with 9 essential modules, including conflict management and cybersecurity for employees. Enrol in our comprehensive Mastering Supervision course today and gain the essential skills required to manage your team like a pro.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Understand the fundamentals and role of supervision</li><li>Develop essential skills for effective employee management</li><li>Improve communication and conflict resolution abilities</li><li>Gain knowledge on recruitment and dismissal processes</li><li>Learn interactive training techniques for new supervisors</li><li>Understand the importance of cybersecurity for employees</li></ul><p>Take your leadership skills to the next level with our Mastering Supervision course. This comprehensive program covers nine essential modules, providing you with the knowledge and skills to become a highly effective supervisor. You will learn the fundamentals of supervisor training, the role of supervision, and essential skills in supervision. You will also develop knowledge in recruitment and dismissal processes, employee management, communication skill development, interactive training for new supervisors, conflict management, and cyber security for employees.<br />Our course is designed for anyone looking to enhance their leadership skills and become an effective supervisor. Whether you're a manager, team leader, or aspiring supervisor, this course will provide you with the necessary knowledge and skills to succeed.<br />Upon completion of the Mastering Supervision course, you will have a deep understanding of the role of supervision, the essential skills required for effective employee management, and techniques for conflict resolution. You will also gain knowledge on recruitment and dismissal processes, interactive training for new supervisors, and the importance of cybersecurity for employees. This course will equip you with the necessary tools to become a highly effective supervisor and lead your team to success.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99</strong> Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Team Leader: £24k - £38k per year</li><li>Operations Manager: £32k - £62k per year</li><li>Production Manager: £26k - £57k per year</li><li>Customer Service Manager: £24k - £44k per year</li><li>Retail Manager: £18k - £43k per year</li><li>Project Manager: £26k - £65k per year.</li></ul> 
                        </div>

NextGen Learning

Clinical Supervision

Leadership Skills

Professional Skills Course (PSC)

Supervisor

Manager Training

Management Skills

Mastering Supervision: Essential Skills for Managers and Team Leaders

General Admission

<p>Imagine you have a to-do list that seems never-ending, and your workday is getting longer and longer. You are stressed, unmotivated and struggling to meet deadlines. This is where our Workplace Productivity Training can help you.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Improve your productivity through effective communication and organisational skills.</li><li>Master time management and conflict resolution techniques to create a positive and productive workplace environment.</li><li>Enhance health, safety and wellness practices in the workplace to reduce absenteeism and improve overall well-being.</li><li>Develop stress management and anxiety coping mechanisms to increase resilience and maintain productivity in challenging situations.</li></ul><p>Our Workplace Productivity Training is designed to help individuals and teams increase their productivity and performance in the workplace. With modules covering everything from effective communication to conflict resolution, this course equips participants with the knowledge and skills to improve their work productivity and well-being.</p> <p>Participants will learn how to manage their time effectively, prioritize tasks, and manage workplace conflicts. They will also gain insights into health and wellness practices that can boost overall productivity and reduce absenteeism.</p> <p>This course is suitable for anyone who wants to improve their productivity in the workplace. Whether you are an employee, team leader or manager, our training will equip you with the skills you need to create a positive and productive workplace environment.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99 </strong>Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99</strong> Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Employees who want to improve their productivity and performance in the workplace.</li><li>Team leaders who want to create a more positive and productive workplace environment.</li><li>Managers who want to improve the overall productivity and well-being of their team.</li><li>Anyone who wants to develop their skills in communication, conflict resolution, time management, and stress management.</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Administrative assistant: £16k - £26k</li><li>Office manager: £20k - £40k</li><li>Human resources manager: £28k - £60k</li><li>Project manager: £25k - £70k</li><li>Operations manager: £30k - £75k</li><li>Chief operations officer: £80k - £200k</li></ul> 
                        </div>

Office Skills & Productivity

Office Productivity

Productivity

Mental Health At Work

Workplace Communication

Personal Productivity

Ways to Improve Workplace Productivity

<p>A team leader who struggles with motivating their team could benefit from this Leadership Skills for Organisational Development course. Through this course, they will learn various leadership styles, communication techniques, time management, and project management skills to create a positive work environment that leads to improved team performance.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Develop effective communication skills to inspire and motivate team members</li><li>Learn how to set achievable goals and manage time to increase productivity</li><li>Understand the importance of body language and assertiveness skills for effective leadership</li><li>Develop effective team building and performance management skills</li><li>Understand risk management and critical thinking for successful leadership decision making</li><li>Gain knowledge of corporate behaviour, meeting management, and project management skills</li></ul><p>This Leadership Skills for Organisational Development course provides a comprehensive understanding of leadership and its role in organisational development. The course consists of 12 modules that cover a wide range of topics, including communication skills, time management, team building, performance management, and critical thinking. </p> <p>Throughout the course, students will learn about the importance of effective communication and how to motivate and inspire team members. The modules on time management and goal setting help students to create a positive work environment that leads to increased productivity. They will also gain knowledge of project management and risk management, essential skills for successful leadership decision-making.</p> <p>This course is suitable for anyone who wants to develop their leadership skills, including managers, supervisors, and team leaders. It is also ideal for those who want to take on leadership roles or enhance their current leadership skills.</p> <p>Enrol in this Leadership Skills for Organisational Development course today and take your leadership skills to the next level!</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Managers, supervisors, and team leaders</li><li>Professionals who want to take on leadership roles</li><li>Individuals who want to enhance their current leadership skills</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Team leader - £20,000 to £45,000 per annum</li><li>Supervisor - £22,000 to £50,000 per annum</li><li>Operations manager - £25,000 to £65,000 per annum</li><li>Project manager - £25,000 to £70,000 per annum</li><li>Chief executive officer - £70,000 to £200,000 per annum</li><li>Business development director - £70,000 to £100,000 per annum</li></ul> 
                        </div>

Learning & Development

Business Leadership

Organisational Skills

Leadership Development

Institute of Leadership & Management (ILM)

Leadership for Business Management and Corporate Behaviour

<p>Take your business skills to the next level with our Competitive Business Strategies course, which includes a mini MBA. With modules covering everything from business law to entrepreneurship, you'll gain a comprehensive understanding of the foundations of business management. Our course will help you develop the skills and knowledge needed to succeed in a competitive business environment.</p><p><strong>Learning outcomes:</strong></p><ul><li>Gain a comprehensive understanding of Business Management.</li><li>Develop the skills to plan and execute successful business strategies.</li><li>Learn the importance of effective communication and negotiation in a business setting.</li><li>Understand the fundamentals of finance, accounting, and marketing.</li><li>Acquire knowledge of corporate social responsibility and risk management.</li><li>Learn to avoid common management mistakes.</li></ul><p>Our Competitive Business Strategies with Mini MBA course is designed to provide students with a comprehensive understanding of Business Management. With 25 modules covering everything from the foundations of business to project management, you'll gain a well-rounded education that will enable you to tackle any challenge that comes your way.</p><p>Through this course, you'll learn how to plan and execute successful business strategies, including effective communication and negotiation techniques. You'll also gain an understanding of the fundamentals of finance, accounting, and marketing, which are essential for any business to succeed. Additionally, you'll explore the importance of corporate social responsibility and risk management, as well as how to avoid common management mistakes.</p><p>Whether you're an entrepreneur looking to start your own business or a seasoned professional seeking to enhance your skills, our Competitive Business Strategies course will equip you with the knowledge and expertise you need to succeed in the ever-changing world of Business Management. Join us today to unlock your potential and take your career to new heights!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Aspiring entrepreneurs</li><li>Business professionals seeking to enhance their skills</li><li>Managers and executives</li><li>Individuals looking to gain a well-rounded education in Business Management</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Business Manager (£24,000 - £60,000 per year)</li><li>Operations Manager (£28,000 - £60,000 per year)</li><li>Marketing Manager (£23,000 - £68,000 per year)</li><li>Human Resource Manager (£24,000 - £56,000 per year)</li><li>Entrepreneur (Salary varies depending on the business)</li><li>Project Manager (£27,000 - £70,000 per year)</li></ul>
                        </div>

Master of Business Management (MBM)

International Business Management

Master of Business Law (MBL)

Business & Management

Competitive Business Strategies with Mini MBA

<p>Supercharge your life with our comprehensive Diary Management course. Wave goodbye to chaos and welcome a world of organisation and efficiency. From eliminating double bookings to optimising productivity, this course is your key to unlocking a harmonious work-life balance. Enrol now and experience the life-changing benefits of Diary Management as you embark on a journey towards success and fulfilment.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a deep understanding of the fundamentals of Diary Management</li><li>Learn how to take and organise notes like a pro</li><li>Master the art of scheduling and time optimisation to maximise productivity</li><li>Learn effective ways to keep track of tasks and priorities</li><li>Get to know the best note-taking programs and diary management software available</li><li>Discover the advanced tricks and optimisation techniques used by top performers</li></ul><p>Gain control over your daily life and unlock your full potential with our "Take Control of Your Life with Diary Management" course. If you find yourself constantly overwhelmed by your schedule, our comprehensive course is the perfect solution for you.</p><p>Through a series of modules, we will explore the art of Diary Management, including effective note-taking, organising your time, tracking your tasks, and much more.</p><p>This course is ideal for anyone who wants to improve their time management skills, including students, professionals, and homemakers. Whether you are looking to balance work and family life or simply want to stay organised, our course offers a transformative experience that will help you take control of your life.</p><p>So why wait? Enrol today and start your journey towards a more efficient and productive lifestyle.</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Anyone who wants to become more organised and efficient in their personal or professional life</li><li>Professionals who struggle with time management and productivity</li><li>Students who want to improve their study habits and achieve academic success</li><li>Entrepreneurs who want to optimise their productivity and achieve their business goals</li><li>Anyone who wants to achieve a better work-life balance and enjoy more free time</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Administrative Assistant (£15,000-£30,000)</li><li>Personal Assistant (£20,000-£40,000)</li><li>Executive Assistant (£25,000-£50,000)</li><li>Office Manager (£25,000-£45,000)</li><li>Project Manager (£30,000-£60,000)</li></ul>
                        </div>

Time Management

Office Management

Life Coach Training

Trainers Course

Take Control of Your Life with Diary Management

<p>A construction worker was injured on the job due to a lack of proper safety measures. Such incidents can be prevented with proper training in health and safety at work.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Understand the legal and ethical requirements for health and safety at work.</li><li>Identify potential hazards on a construction site and develop strategies for risk management.</li><li>Implement effective communication and behavioural safety practices to ensure a safe working environment.</li><li>Develop knowledge of construction design and management (CDM) regulations.</li><li>Understand the importance of occupational health management and implement appropriate measures.</li><li>Learn the necessary precautions and procedures for working with electricity, scaffolding, excavations, and confined spaces.</li><li>Understand the importance of demolition safety and implement appropriate procedures.</li></ul><p>The Site Management Safety Training course covers the legal, ethical, and practical aspects of health and safety in construction. It consists of 11 modules, which focus on various aspects of construction site management, from site set-up and risk management to occupational health and demolition safety. The course is suitable for anyone involved in construction site management, including supervisors, managers, and contractors.</p> <p>The course provides theoretical knowledge and practical skills required to ensure a safe working environment on a construction site. The modules cover various aspects of health and safety, including risk assessment, communication, behavioural safety, and CDM regulations. The course includes interactive learning materials, case studies, and assessments to help learners develop a deep understanding of the subject.</p> <p>Upon completion of the course, learners will be equipped with the necessary knowledge and skills to manage health and safety on a construction site effectively. They will be able to identify potential hazards, develop risk management strategies, and implement effective communication and behavioural safety practices. The course provides a valuable qualification for anyone looking to progress in a construction management career.</p> <p>Enrol in the Site Management Safety Training course today and learn how to ensure a safe and healthy working environment on construction sites.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Construction site supervisors and managers</li><li>Construction contractors</li><li>Health and safety professionals</li><li>Anyone interested in pursuing a career in construction site management</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Site Manager: £32k - £58k</li><li>Construction Manager: £40k - £75k</li><li>Health and Safety Manager: £30k - £70k</li><li>Risk Manager: £30k - £70k</li><li>Project Manager: £32k - £70k</li><li>Construction Director: £75k - £150k</li></ul> 
                        </div>

Site Safety Supervisor

Construction Safety

CSCS (Construction Skills Certification Scheme)

Site Management Safety Training Scheme (SMSTS)

Health & Safety Awareness

Construction Design & Management (CDM)

Cultural Competency

Online Course Marketing

Cultural Diversity

Diversity & Inclusion

Managing a Culturally Diverse Team

<p>Entrepreneurship has become an increasingly attractive option. From innovative startups to sustainable development initiatives, there are endless possibilities in this dynamic and rewarding industry. Explore the entrepreneurial mindset, innovative ideas, business models, and fundraising strategies. Learn how to write and evaluate business plans and overcome common obstacles to build successful enterprises.</p> <p>Discover the secrets of successful entrepreneurship with our comprehensive training course. From generating ideas to writing business plans and fundraising, we cover everything you need to know to start your own business. Join us now and learn the skills necessary to succeed in the world of entrepreneurship.</p> <p><strong>Learning Outcomes:</strong></p> <ul> <li>Understand the fundamentals of entrepreneurship</li><li>Learn how to generate and evaluate business ideas</li><li>Develop a sustainable business model</li><li>Master the art of writing and evaluating business plans</li><li>Discover the secrets to successful fundraising</li><li>Identify the reasons why new businesses fail</li></ul><p>Are you ready to become an entrepreneur and make a difference in the world? Our entrepreneurship training is the perfect place to start. This comprehensive course covers everything you need to know to launch a successful business, from developing an entrepreneurial mindset to fundraising strategies and sustainable development challenges.</p> <p>In this course, you will explore the foundations of entrepreneurship, including innovative thinking, business models, and idea generation. You will learn how to write and evaluate business plans and strategies, and discover effective fundraising methods to help you get your business off the ground. You will also explore common reasons why new businesses fail and how to avoid them.</p> <p>This course is ideal for anyone who wants to start their own business or improve their existing entrepreneurial skills. Whether you are an aspiring entrepreneur, a business owner, or a professional looking to expand your skills, our course will give you the tools and knowledge you need to succeed.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a <strong>£4.99 </strong>PDF Certificate sent via email, a <strong>£9.99</strong> Printed Hardcopy Certificate for delivery in the UK, or a <strong>£19.99 </strong>Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Aspiring entrepreneurs</li><li>Business owners looking to improve their skills</li><li>Professionals seeking to expand their skill set</li><li>Anyone interested in entrepreneurship and sustainable development</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Entrepreneur: £23k - £100k+</li><li>Business Development Manager: £25k - £60k+</li><li>Marketing Manager: £24k - £60k+</li><li>Sales Manager: £20k - £60k+</li><li>Operations Manager: £22k - £60k+</li><li>Project Manager: £27k - £60k+</li></ul> 
                        </div>

Business Fundamentals

Entrepreneurship

Fundraising

Business Accelerator

Fundraising Strategies for Entrepreneurs

<p>Communication is key to success in the workplace, but it's not always easy to get it right. In this course, you'll learn how to manage workplace communication effectively, from overcoming language barriers to building stronger relationships with colleagues. With practical tips and insights, you'll be able to improve communication in any workplace.</p> <p>According to a recent study, poor communication costs businesses around £37 billion each year in lost productivity and missed opportunities. In today's fast-paced business environment, effective communication is more important than ever, but it's not always easy. That's why we've designed our Workplace Communication Management course, to help you build the essential communication skills you need to succeed.</p> <p>In today's fast-paced business environment, effective communication is essential. Our Workplace Communication Management course is designed to help you build a foundation for successful communication in any workplace. With six modules covering topics from stakeholder communication to interpersonal relationships, you will gain a deep understanding of how to communicate effectively with colleagues, clients, and stakeholders.</p> <p><strong>Learning outcomes:</strong></p> <ul> <li>Understand the role of communication in stakeholder management</li><li>Identify and overcome communication barriers in the workplace</li><li>Recognise how culture impacts workplace communication</li><li>Develop language skills for effective communication</li><li>Enhance business communication and interpersonal relationships</li><li>Implement communication improvement strategies in the workplace</li></ul><p>Effective communication is crucial for any workplace, but it's not always easy to get it right. This course offers a comprehensive overview of workplace communication management, covering key topics such as stakeholder management, language barriers, cultural differences, and interpersonal relationships. Through a series of modules, you'll learn how to improve communication in any workplace, using practical tips and strategies to overcome common challenges.</p> <p>Whether you're a seasoned professional or just starting out in your career, this course will give you the tools you need to succeed. With insights from this course, you'll be able to communicate more effectively and build stronger relationships with your colleagues. By the end of the course, you'll have a deeper understanding of workplace communication and the tools you need to succeed in any industry.</p> <p>Don't let poor communication hold you back in your career. Join our Workplace Communication Management course today and unlock the secrets to effective communication in the workplace.</p> <p><strong>Certification</strong></p> <p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals looking to improve their workplace communication skills</li><li>Individuals seeking to enhance their career prospects</li><li>Teams looking to improve communication and collaboration</li><li>Anyone looking to build stronger relationships in the workplace</li></ul> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>Communication Manager (£35,000 - £60,000 per year)</li><li>Human Resources Manager (£30,000 - £60,000 per year)</li><li>Marketing Manager (£25,000 - £60,000 per year)</li><li>Public Relations Manager (£25,000 - £60,000 per year)</li><li>Project Manager (£25,000 - £60,000 per year)</li><li>Recruitment Consultant (£20,000 - £40,000 per year)</li></ul> 
                        </div>

Business Communication Skills

Business Communication

Communication Skills

Overcoming Barriers to Workplace Communication

<p>Returning to work after a significant absence can be a stressful and overwhelming experience, particularly in today's ever-changing workplace. The Successful Return to Work Preparation course is designed to provide employees with the necessary tools and strategies to navigate the process with confidence.</p><p>By equipping participants with the skills to manage anxiety, identify and manage potential risks, and navigate return-to-work interviews, this course aims to help individuals return to work successfully and thrive in the workplace.</p><p><strong>Learning outcomes:</strong></p><ul><li>Understand the importance of a Return to Work program</li><li>Identify common challenges when returning to work</li><li>Develop a plan to prepare for your return to work</li><li>Navigate the return to work process smoothly</li><li>Learn strategies for a successful return-to-work interview</li><li>Understand how COVID-19 has impacted returning to work</li><li>Learn how to manage risks when returning to work</li><li>Identify strategies to cope with anxiety when returning to work</li></ul><p>The Successful Return to Work Preparation course is designed to help individuals who are returning to work after an extended break. The course consists of nine modules that cover all aspects of the return to work process.</p><p>In Module 1, you will be introduced to the Return to Work program and understand why it is essential. Module 2 covers the various challenges you may face when returning to work, and Module 3 helps you prepare for your return. In Module 4, you will learn strategies for a successful return, and Module 5 covers the return to work interview process.</p><p>Module 6 focuses on how the COVID-19 pandemic has impacted the return to work process, and Module 7 covers returning to work after an extended leave. Module 8 will help you manage risks when returning to work, and Module 9 covers strategies to cope with anxiety when returning to work.</p><p>So, Don't wait any longer; take the first step towards a successful return to work and enrol in our course today!</p><p><strong>Certification</strong></p><p>Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Individuals who are returning to work after an extended break</li><li>Individuals who have been out of work due to the COVID-19 pandemic</li><li>Anyone who wants to be prepared for their return to work</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Administration Assistant - £17,000 - £24,000 per year</li><li>Project Manager - £35,000 - £60,000 per year</li><li>Human Resources Manager - £35,000 - £70,000 per year</li><li>Occupational Therapist - £25,000 - £40,000 per year</li><li>Workplace Health and Safety Manager - £30,000 - £60,000 per year</li></ul>
                        </div>

Psychological Wellbeing Practitioner

First Aid At Work

Occupational Health & Wellbeing

Workplace First Aid

Resume & CV Writing

Successful Return to Work Preparation

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more.</p>Overview<p>The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations.<br />The CDFOSÂ© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOSÂ© (Data Centre Operations Standard).</p><p>Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management<br />Needs analysis<br />Capability assessment<br />Service portfolio and catalogue<br />Service Level Agreements<br />Reporting - Complaint procedure <br />Customer satisfaction<br />Service Improvement Process (SIP)</li></ul><h4>Safety and Crisis Management</h4><ul><li>Most common type of accidents and why they often happen<br />The roles and responsibilities of appointed safety staff<br />The importance of the OH&amp;S or WHS manual<br />Calibration of measurement and test equipment<br />Proper lock-out/tag-out procedures<br />Emergency response plan requirement for various potential emergencies<br />The importance of Permit To Work</li></ul><h4>Physical Security</h4><ul><li>Standard Operating Procedures (SOP) for security<br />Security risk assessment<br />Security zones<br />Physical inspections / security patrols<br />Delivery of goods / holding area<br />Entry control of individuals<br />Badges and key management<br />Security monitoring<br />Security incident reporting</li></ul><h4>Facilities Maintenance</h4><ul><li>The importance of maintenance<br />Maintenance definitions<br />Maintenance operations procedures (MOP)<br />Service reports<br />Spare management<br />Tools<br />Housekeeping</li></ul><h4>Data Centre Operations</h4><ul><li>Shift handover<br />Walk around duties<br />Service management<br />Release management<br />Configuration management<br />Floor management<br />Equipment life cycle management</li></ul><h4>Monitoring/Reporting/Control</h4><ul><li>Monitoring requirements<br />Facilities monitoring matrix<br />Sensor / alarm point testing and calibration<br />Notification matrix<br />Escalation requirements<br />Reporting</li></ul><h4>Project Management</h4><ul><li>Project management<br />Project organization<br />Project manager<br />Initiation<br />Planning<br />Execution<br />Monitor and control<br />Closing<br />Evaluation / lessons learnt</li></ul><h4>Environmental Sustainability</h4><ul><li>The importance of sustainability<br />Environmental standards<br />Power efficiency indicators<br />Energy saving best practises<br />Water management<br />Sustainable energy usage</li></ul><h4>Governance and Compliance</h4><ul><li>The importance of document management<br />The siz sub-processes of document management<br />Asset management<br />Requirements or asset recording</li></ul><h4>Exam: Certified Data Centre Facilities Operations Specialist (CDFOSÂ©)</h4><ul><li>Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Certificate in Information Security Management Principles (CISMP)

Certified Facility Manager (CFM)

Commercial & Contract Management Certification Program (CCM)

Certified Supply Chain Professional (CSCP)

Certified in Data Protection (CDP)

Certified Cyber Professional (CCP)

Certified Data Centre Facilities Operations Specialist (CDFOS)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques.</p><p>Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure.  Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - Project Teams Overview</h3> <ul> <li>Project Human Resource Management</li> <li>Project Human Resources Management Processes</li> <li>Case Study Selection</li> </ul> <h3>2 - Develop Human Resource Plan</h3> <ul> <li>Plan Human Resource Management</li> <li>Roles and Responsibilities</li> <li>Project Organizational Chart</li> <li>Staffing Management Plan</li> <li>Resource Histogram</li> </ul> <h3>3 - Acquire Project Team</h3> <ul> <li>Acquire Project Team Overview</li> <li>Multi-Criteria Decision Analysis</li> <li>Acquire Contract Resources</li> <li>Optimize Virtual Teams</li> <li>Best Practices</li> <li>Social Identity Theory</li> <li>Virtual Teams and Social Identity Theory</li> <li>Team Building Activities for Virtual Teams</li> <li>Cultural Diversity</li> <li>Individualism and Communitarianism</li> <li>Perspectives of Time and Space</li> <li>Fate and Personal Responsibility</li> <li>Face and Saving Face</li> <li>Body Language</li> <li>Create Resource Calendars</li> </ul> <h3>4 - Develop Project Team</h3> <ul> <li>Develop Project Team Overview</li> <li>Ground Rules</li> <li>Form, Storm, Norm, Perform, Adjourn</li> <li>Team Building</li> <li>Team Building ? Personality Profiles</li> <li>Collaborative, Delphi, Majority and Plurality Decision Making</li> <li>Recognition and Rewards</li> <li>Expectancy Theory</li> <li>Maslow?s Hierarchy Of Needs</li> <li>Operant Conditioning</li> <li>Team Performance Assessment</li> </ul> <h3>5 - Manage Project Team</h3> <ul> <li>Manage Project Team Overview</li> <li>Performance Problems</li> <li>Challenging Stakeholders</li> <li>Stress Management</li> <li>Conflict Management and Resolution</li> <li>Views of Conflict</li> <li>Sources of Project Management Conflict</li> <li>Conflict Resolution Survey</li> <li>Conflict Resolution Techniques</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Project Leadership

Project Management Professional (PMP)

Project Management

Google Project Management

Project Team Leadership

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>This course is primarily designed for business leaders, consultants, product and project managers, and other decision makers who are interested in unlocking new business opportunities and augmenting existing business processes using generative AI. It's also a great starting point for any business professionals who want to investigate generative AI solutions for their own individual tasks and workflows. This course is also designed to assist students in preparing for the CertNexus GenAIBIZ (Exam GAZ-110) credential.</p>Overview<p>In this course, you will identify ways in which generative AI can bring significant value to the organization. You will:<br />Describe the fundamentals of AI and generative AI.<br />Generate text using AI.<br />Generate code using AI.<br />Generate images and video using AI.<br />Generate audio using AI.<br />Identify the challenges of generative AI.<br />Implement organizational strategies for generative AI.</p><p>This course is designed to demystify generative AI for business professionals, as well as to trace its power to actionable, real-world business goals. It will give you the essential knowledge of generative AI you'll need to elevate the organization in these exciting times. GenAIBIZÃ¿offers business professionals with the ability to describe the fundamentals of AI and generative AI; generate text, code, images, video, and audio using generative AI; identify the challenges of generative AI; and implement organizational strategies for generative AI. Exam voucher is included.This course may earn you a Credly badge.</p></div><div id="course-pills-2"><h4>Lesson 1: AI Fundamentals</h4><ul><li>Topic A: AI Concepts</li><li>Topic B: Generative AI Concepts</li></ul><h4>Lesson 2: Generating Text Using AI</h4><ul><li>Topic A: Identify Text Generation Concepts</li><li>Topic B: Solve Business Problems Using Text Generation</li></ul><h4>Lesson 3: Generating Code Using AI</h4><ul><li>Topic A: Identify Code Generation Concepts</li><li>Topic B: Solve Business Problems Using Code Generation</li></ul><h4>Lesson 4: Generating Images and Video Using AI</h4><ul><li>Topic A: Identify Image and Video Generation Concepts</li><li>Topic B: Solve Business Problems Using Image and Video Generation</li></ul><h4>Lesson 5: Generating Audio Using AI</h4><ul><li>Topic A: Identify Audio Generation Concepts</li><li>Topic B: Solve Business Problems Using Audio Generation</li></ul><h4>Lesson 6: Identifying Challenges of Generative AI</h4><ul><li>Topic A: Identify Shortcomings of Generative AI</li><li>Topic B: Identify Ethical Risks of Generative AI</li><li>Topic C: Identify Business Concerns of Generative AI</li></ul><h4>Lesson 7: Implementing Business Strategies for Generative AI</h4><ul><li>Topic A: Apply Best Practices for Generative AI in the Organization</li><li>Topic B: Evaluate the Results of Generative AI Projects</li></ul></div>

Online Course Creation

Generative Design

Generative AI

AI Art Generation

Generative Adversarial Networks (GAN)

GenAIBIZ: Making ChatGPT and Generative AI Work for You (Exam GAZ-110)

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations.</p>Overview<p>After completion of the course the participant will be able to:<br />Perform the needs analysis translating business requirements to data center services<br />Set-up and manage the data center operations team<br />Implement and monitor safety- and security practices<br />Identify a suitable maintenance program for the data center facility and its equipment<br />Select the appropriate policies and procedures required for data center operations<br />Monitor the data center availability, capacity and capability<br />Manage and implement basic data center projects<br />Set-up and implement an environmental sustainability program<br />Select an appropriate back-up site to support organizational resilience<br />Identify and respond to risk in the data center<br />Manage and support the document life cycle<br />Create a basic budget proposal<br />Select and manage vendors and measure their performance<br />Manage data center assets</p><p>Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes.</p></div><div id="course-pills-2"><h4>Service Level Management</h4><ul><li>Service Level Management</li><li>Needs analysis</li><li>Capability assessment</li><li>Service portfolio</li><li>Service catalogue</li><li>Service Level Agreements (SLAs)</li><li>Availability measurement</li><li>Data points in SLA</li><li>Service reporting</li><li>Complaint procedure</li><li>Customer satisfaction measurement</li><li>Service Improvement Process (SIP)</li><li>SLA content</li></ul><h4>The Data Center Organization</h4><ul><li>Operational issues</li><li>Organization chart</li><li>Roles and responsibilities</li><li>Skills matrix</li><li>Contingency / backup roles</li><li>Shift management</li><li>Performance management</li><li>Career development</li><li>Training and assessment</li><li>Job rotation</li><li>Succession planning</li><li>Disciplinary program</li></ul><h4>Managing Safety &amp; Statutory Requirements</h4><ul><li>Safety policies and regulations</li><li>Occupational Health and Safety (OH&amp;S)</li><li>Safety awareness training</li><li>Permit to Work (PTW)</li><li>Lock-out / Tag-out</li><li>Personal Protective Equipment (PPE)</li><li>Testing and tagging of equipment</li><li>Emergency preparedness and response</li><li>Reporting of safety issues</li><li>Reviews / internal audit / external audit</li></ul><h4>Managing Physical Security</h4><ul><li>Security policies and procedures</li><li>Security standards and guidelines</li><li>Security staff</li><li>Security awareness</li><li>Security incident management</li><li>Disciplinary program</li><li>Reviews, internal and external audits</li></ul><h4>Facilities Management</h4><ul><li>Maintenance policies and procedures</li><li>Various maintenance programs</li><li>Outsourcing of maintenance activities</li><li>Maintenance contract options</li><li>Warranty</li><li>Maintenance schedule</li><li>Service situations</li><li>Spart part management</li><li>Contamination control</li></ul><h4>Data Center Operations</h4><ul><li>Policies and procedures for data center operations</li><li>Service operations and the daily data center operations</li></ul><h4>Monitoring / Reporting / Control</h4><ul><li>Monitoring requirements</li><li>Escalation procedures</li><li>Reporting</li><li>Trend analysis</li><li>Reviews</li></ul><h4>Project Management</h4><ul><li>Project management</li><li>Project organization</li><li>Project manager</li><li>Project phases</li></ul><h4>Environment Sustainability</h4><ul><li>The importance of sustainability</li><li>Sustainability policies </li><li>Environmental management </li><li>Power efficiency indicators -</li><li>Waste management -</li><li>Water management</li><li>ICT utilisation management </li><li>Environmental performance measurements</li><li>Renewable energy factor (REF)</li></ul><h4>Organizational Resilience</h4><ul><li>Business continuity</li><li>Data center facility options</li><li>Business Impact Analysis</li><li>Type of facility</li><li>Human resources</li><li>Facility, equipment and consumables</li></ul><h4>Governance, Risk and Compliance</h4><ul><li>Management commitment</li><li>Coordination, collaboration and integration</li><li>Compliance</li><li>Risk management</li><li>Document management</li><li>Financial management</li><li>Vendor management</li><li>Asset management</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Operations Management

Facility Management

Operations Manager

Certified Data Center Facilities Operations Manager (CDFOM)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Scope and Schedule Management techniques.</p><p>This course provides participants with tools and techniques to help them determine and deliver products, services, and results that meet requirements, expectations, and deadlines. NOTE: This course will earn you 14 PDUs.</p></div><div id="course-pills-2"><h3>1 - PROJECT SCOPE AND TIME MANAGEMENT OVERVIEW</h3> <ul> <li>Project Scope Management Overview</li> <li>Project Scope Mgt. Processes and Key Outputs</li> <li>Project Time Management Overview</li> <li>Project Time Mgt. Processes and Key Outputs</li> <li>Case Study Selection</li> <li>Requirements, Scope, and Negotiations</li> </ul> <h3>2 - PLAN SCOPE AND SCHEDULE MANAGEMENT</h3> <ul> <li>Plan Scope and Schedule Mgt. Overview</li> <li>The Scope Management Plan</li> <li>The Requirements Management Plan</li> <li>The Schedule Management Plan</li> </ul> <h3>3 - COLLECT REQUIREMENTS</h3> <ul> <li>Collect Requirements Overview</li> <li>Types of Requirements</li> <li>Effective Product/Solution Requirements</li> <li>Other Stakeholders and Requirements</li> <li>Collect Requirements Techniques</li> <li>Voice of the Customer</li> <li>Requirements Traceability Matrix</li> </ul> <h3>4 - DEFINE SCOPE</h3> <ul> <li>Define Scope Overview</li> <li>Project Scope Statement Sections</li> <li>Create a Project Scope Statement</li> </ul> <h3>5 - CREATE WBS</h3> <ul> <li>Create WBS Overview</li> <li>WBS by Deliverable</li> <li>WBS by Phase</li> <li>When to Subdivide a Work Package Further</li> <li>Effective WBSs</li> <li>General Process for Creating the WBS</li> <li>Create a WBS</li> </ul> <h3>6 - DEFINE ACTIVITIES</h3> <ul> <li>Define Activities Overview</li> <li>Practical Considerations for Defining Activities</li> <li>Activities and Steps</li> <li>Milestones</li> <li>Create Activities and Milestones</li> </ul> <h3>7 - SEQUENCE ACTIVITIES</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>8 - ESTIMATE ACTIVITY RESOURCES</h3> <ul> <li>Estimate Activity Resources Overview</li> <li>Resource Breakdown Structure</li> <li>Estimate Activity Resources</li> <li>Assign Resources to Activities</li> </ul> <h3>9 - ESTIMATE ACTIVITY DURATIONS</h3> <ul> <li>Estimate Activity Durations Overview</li> <li>Expert Judgment</li> <li>Ratio Estimating</li> <li>Analogous Estimating</li> <li>Parametric Estimating</li> <li>Forecasting</li> <li>Three Point Estimating and PERT Estimating</li> <li>Reserves</li> <li>Estimate Activity Durations</li> </ul> <h3>10 - DEVELOP SCHEDULE</h3> <ul> <li>Develop Schedule Overview</li> <li>Critical Path</li> <li>Resource Optimization ? Resource Leveling</li> <li>Resource Optimization ? Resource Smoothing</li> <li>Resolve Overallocations</li> <li>Critical Chain</li> <li>Schedule Compression Techniques</li> </ul> <h3>11 - VALIDATE SCOPE</h3> <ul> <li>Validate Scope Overview</li> <li>Verify Scope Best Practices</li> <li>Create a Scope Validation Form</li> </ul> <h3>12 - CONTROL SCOPE AND SCHEDULE</h3> <ul> <li>Control Scope Overview</li> <li>Control Schedule Overview</li> <li>Control Scope Best Practices</li> <li>Change Control Stakeholders</li> <li>Determine Change Control Stakeholders</li> <li>Change Control Process</li> <li>Change Request Form</li> </ul></div>

Project Management Institute (PMI)

Project Management Qualification (PMQ)

Professional Scrum Master (PSM)

Project Scope and Schedule Management

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p>Sales  Legal  Marketing  Business analysts  Project managers  AWS Academy students  Other IT-related professionals</p>Overview<p>Summarize the working definition of AWS Differentiate between on-premises, hybrid-cloud, and all-in cloud Describe the basic global infrastructure of the AWS Cloud Explain the six benefits of the AWS Cloud Describe and provide an example of the core AWS services, including compute, network, databases, and storage Identify an appropriate solution using AWS Cloud services with various use cases Describe the AWS Well-Architected Framework Explain the shared responsibility model Describe the core security services within the AWS Cloud Describe the basics of AWS Cloud migration Articulate the financial benefits of the AWS Cloud for an organization?s cost management Define the core billing, account management, and pricing models Explain how to use pricing tools to make cost-effective choices for AWS services</p><p>This course is for individuals who seek an overall understanding of the Amazon Web Services (AWS) Cloud, independent of specific technical roles. You will learn about AWS Cloud concepts, AWS services, security, architecture, pricing, and support to build your AWS Cloud knowledge. This course also helps you prepare for the AWS Certified Cloud Practitioner exam.</p>Prerequisites<p>General IT technical knowledge, General IT business knowledge</p></div><div id="course-pills-2"><h3>1 - Introduction to Amazon Web Services</h3> <ul> <li>Summarize the benefits of AWS</li> <li>Describe differences between on-demand delivery and cloud deployments</li> <li>Summarize the pay-as-you-go pricing model</li> </ul> <h3>2 - Compute in the Cloud</h3> <ul> <li>Describe the benefits of Amazon Elastic Compute Cloud (Amazon EC2) at a basic level</li> <li>Identify the different Amazon EC2 instance types</li> <li>Differentiate between the various billing options for Amazon EC2</li> <li>Describe the benefits of Amazon EC2 Auto Scaling</li> <li>Summarize the benefits of Elastic Load Balancing</li> <li>Give an example of the uses for Elastic Load Balancing</li> <li>Summarize the differences between Amazon Simple Notification Service (Amazon SNS) and Amazon Simple Queue Services (Amazon SQS)</li> <li>Summarize additional AWS compute options</li> </ul> <h3>3 - Global Infrastructure and Reliability</h3> <ul> <li>Summarize the benefits of the AWS Global Infrastructure</li> <li>Describe the basic concept of Availability Zones</li> <li>Describe the benefits of Amazon CloudFront and Edge locations</li> <li>Compare different methods for provisioning AWS services</li> </ul> <h3>4 - Networking</h3> <ul> <li>Describe the basic concepts of networking</li> <li>Describe the difference between public and private networking resources</li> <li>Explain a virtual private gateway using a real life scenario</li> <li>Explain a virtual private network (VPN) using a real life scenario</li> <li>Describe the benefit of AWS Direct Connect</li> <li>Describe the benefit of hybrid deployments</li> <li>Describe the layers of security used in an IT strategy</li> <li>Describe which services are used to interact with the AWS global network</li> </ul> <h3>5 - Storage and Databases</h3> <ul> <li>Summarize the basic concept of storage and databases</li> <li>Describe benefits of Amazon Elastic Block Store (Amazon EBS)</li> <li>Describe benefits of Amazon Simple Storage Service (Amazon S3)</li> <li>Describe the benefits of Amazon Elastic File System (Amazon EFS)</li> <li>Summarize various storage solutions</li> <li>Describe the benefits of Amazon Relational Database Service (Amazon RDS)</li> <li>Describe the benefits of Amazon DynamoDB</li> <li>Summarize various database services</li> </ul> <h3>6 - Security</h3> <ul> <li>Explain the benefits of the shared responsibility model</li> <li>Describe multi-factor authentication (MFA)</li> <li>Differentiate between the AWS Identity and Access Management (IAM) security levels</li> <li>Describe security policies at a basic level</li> <li>Explain the benefits of AWS Organizations</li> <li>Summarize the benefits of compliance with AWS</li> <li>Explain primary AWS security services at a basic level</li> </ul> <h3>7 - Monitoring and Analytics</h3> <ul> <li>Summarize approaches to monitoring your AWS environment</li> <li>Describe the benefits of Amazon CloudWatch</li> <li>Describe the benefits of AWS CloudTrail</li> <li>Describe the benefits of AWS Trusted Advisor</li> </ul> <h3>8 - Pricing and Support</h3> <ul> <li>Understand AWS pricing and support models</li> <li>Describe the AWS Free Tier</li> <li>Describe key benefits of AWS Organizations and consolidated billing</li> <li>Explain the benefits of AWS Budgets</li> <li>Explain the benefits of AWS Cost Explorer</li> <li>Explain the primary benefits of the AWS Pricing Calculator</li> <li>Distinguish between the various AWS Support Plans</li> <li>Describe the benefits of AWS Marketplace</li> </ul> <h3>9 - Migration and Innovation</h3> <ul> <li>Understand migration and innovation in the AWS Cloud</li> <li>Summarize the AWS Cloud Adoption Framework (AWS CAF)</li> <li>Summarize six key factors of a cloud migration strategy</li> <li>Describe the benefits of various AWS data migration solutions, such as AWS Snowcone, AWS Snowball, and AWS Snowmobile</li> <li>Summarize the broad scope of innovative solutions that AWS offers</li> <li>Summarize the five pillars of the AWS Well-Architected Framewor</li> </ul> <h3>10 - AWS Certified Cloud Practitioner Basics</h3> <ul> <li>Determine resources for preparing for the AWS Certified Cloud Practitioner examination</li> <li>Describe benefits of becoming AWS Certified</li> </ul></div>

AWS Certification

AWS Certified Developer

AWS Certified Database

AWS Certified Cloud Practitioner

AWS (Amazon Web Services)

AWS Certified Solutions Architect

AWS Cloud Practitioner Essentials

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p></p><p>The target audience include, but is not limited to:</p><br /><p> </p><br /><p>Relationship managers</p><br /><p>Customer experience (CX) managers</p><br /><p>Account managers</p><br /><p>Service delivery managers</p><br /><p>Service desk managers</p><br /><p>Service Level Managers</p><br /><p>Enterprise Architects</p><br /><p>Service and Solution Architects</p><br /><p>Business Analysts</p><br /><p>Product Owners</p><br /><p>Marketing Managers</p><br /><p>Project Managers</p><br /><p>Portfolio Managers</p><br /><p>Supplier relationship Managers</p><br /><p>Vendor Managers</p><br /><p>Contract Managers</p><br /><p>Customer experience/User experience Designers</p><br /><p>Consultants</p><p></p>Overview<p></p><p>The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value.</p><br /><p>Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder.</p><br /><p>This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:</p><br /><p> </p><br /><p>Value propositions</p><br /><p>Fostering relationships</p><br /><p>Keeping engagement channels open</p><br /><p>Shaping demand</p><br /><p>Designing service offerings</p><br /><p>Aligning and agreeing expectations</p><br /><p>Co-creating service experiences</p><br /><p>Realizing value</p><p></p><p>This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITILÂ© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery.</p></div><div id="course-pills-2"><h4>How customer journeys are designed</h4><ul><li>Understand the concept of the customer journey</li><li>Understand the ways of designing and improving customer journeys</li><li></li></ul><h4>How to target markets and stakeholders</h4><ul><li>Understand the characteristics of markets</li><li>Understand marketing activities and techniques</li><li>Know how to describe customer needs and internal and external factors that affect these</li><li>Know how to identify service providers and explain their value propositions</li><li></li></ul><h4>How to foster stakeholder relationships</h4><ul><li>Understand the concepts mutual readiness and maturity</li><li>Understand the different supplier and partner relationship types, and how these are managed</li><li>Know how to develop customer relationships</li><li>Know how to analyze customer needs</li><li>Know how to use communication and collaboration activities and techniques</li><li>Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships</li><li>Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management</li><li></li></ul><h4>How to shape demand and define service offerings</h4><ul><li>Understand methods for designing digital service experiences based on value driven, data driven and user centered service design</li><li>Understand approaches for selling and obtaining service offerings</li><li>Know how to capture, influence and manage demand and opportunities</li><li>Know how to collect, specify and prioritize requirements from a diverse range of stakeholders</li><li>Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design</li><li></li></ul><h4>How to align expectations and agree details of services</h4><ul><li>Know how to plan for value co-creation</li><li>Know how to negotiate and agree service utility, warranty and experience</li><li>Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management </li></ul><h4>How to onboard and offboard customers and users</h4><ul><li>Understand key transition, onboarding and offboarding activities</li><li>Understand the ways of relating with users and fostering user relationships</li><li>Understand how users are authorized and entitled to services</li><li>Understand different approaches to mutual elevation of customer, user and service provider capabilities</li><li>Know how to prepare onboarding and offboarding plans</li><li>Know how to develop user engagement and delivery channels</li><li>Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services</li><li>Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement</li></ul><h4>How to act together to ensure continual value co-creation</h4><ul><li>Understand how users can request services</li><li>Understand methods for triaging of user requests</li><li>Understand the concept of user communities</li><li>Understand methods for encouraging and managing customer and user feedback</li><li>Know how to foster a service mindset (attitude, behavior and culture)</li><li>Know how to use different approaches to provision of user services</li><li>Know how to seize and deal with customer and user ?moments of truth?</li><li>Know how the ?Service request management? practice can be applied to enable and contribute to service usage</li></ul><h4>How to realize and validate service value</h4><ul><li>Understand methods for measuring service usage and customer and user experience and satisfaction</li><li>Understand charging mechanisms</li><li>Know how to assess service value realization</li><li>Know how to prepare to evaluate and improve the customer journey</li><li>Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization</li><li>ITILÂ© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure LibraryÂ© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. </li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4</p><p>Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

ITIL

Service Design Courses (SDC)

IT Certifications

Certified Manager of Quality

ITIL 4 Managing Professional - Drive Stakeholder Value (DSV) with Exam

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>The target audience for the DevOps Foundation course includes Management, Operations, Developers, QA and Testing professionals such as:<br />Individuals involved in IT development IT operations or IT service management.<br />Individuals who require an understanding of DevOps principles.<br />IT professionals working within, or about to enter, an Agile Service Design Environment<br />The following IT roles: Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architect, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Tester/QA, System Administrators, Systems Engineers, System Integrators, Tool Providers.</p>Overview<p>The learning objectives for DevOps Foundation include an understanding of:<br />DevOps objectives and vocabulary<br />Benefits to the business and IT Principles and practices including Continuous Integration, Continuous Delivery, testing, security and the Three Ways DevOps relationship to Agile, Lean and ITSM<br />Improved workflows, communication and feedback loops<br />Automation practices including deployment pipelines and DevOps toolchains<br />Scaling DevOps for the enterprise<br />Critical success factors and key performance indicators<br />Real-life examples and results</p><p>The DevOps Foundation course provides a baseline understanding of key DevOps terminology to ensure everyone is talking the same language and highlights the benefits of DevOps to support organizational success. Learners will gain an understanding of DevOps, the cultural and professional movement that stresses communication, collaboration, integration, and automation to improve the flow of work between software developers and IT operations professionals. This course prepares you for the DevOps Foundation (DOFD) certification. </p></div><div id="course-pills-2"><h4>Exploring DevOps</h4><ul><li>Defining DevOps</li><li>Why Does DevOps Matter?</li><li></li></ul><h4>Core DevOps Principles</h4><ul><li>The Three Ways</li><li>The First Way</li><li>The Theory of Constraints</li><li>The Second Way</li><li>The Third Way</li><li>Chaos Engineering</li><li>Learning Organizations</li></ul><h4>Key DevOps Practices</h4><ul><li>Continuous Testing, Integration, Delivery, Deployment</li><li>Site Reliability &amp; Resilience Engineering</li><li>DevSecOps</li><li>ChatOps</li><li>Kanban</li></ul><h4>Business and Technology Frameworks</h4><ul><li>Agile</li><li>ITSM</li><li>Lean</li><li>Safety Culture</li><li>Learning Organizations</li><li>Continuous Funding</li></ul><h4>Culture, Behaviors &amp; Operating Models</h4><ul><li>Defining Culture</li><li>Cultural Debt</li><li>Behavioral Models</li><li>Organizational maturity models</li></ul><h4>Automation &amp; Architecting DevOps Toolchains</h4><ul><li>CI/CD</li><li>Cloud, Containers, and Microservices</li><li>AI and Machine Learning</li><li>Automation</li><li>DevOps Toolchains</li></ul><h4>Measurement, Metrics, and Reporting</h4><ul><li>The Importance of Measurement</li><li>DevOps Metrics - Speed, Quality, Stability, Culture</li><li>Change lead/cycle time</li><li>Value Driven Metrics</li></ul><h4>Sharing, Shadowing and Evolving</h4><ul><li>DevOps in the Enterprise</li><li>Roles</li><li>DevOps Leadership</li><li>Organizational Considerations</li><li>Getting Started</li><li>Challenges, Risks, and Critical Success Factors</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans DevOps Foundation (DevOps Institute) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the DevOps Foundation (DevOps Institute) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

DevOps

Lean Foundation

Cyber Security Foundation

FinOps

Cambridge

Research Quality Association

Implementing Good Clinical Laboratory Practice

RQA Member

Non Member

Redhill

<h3><b>OOAD training course description</b></h3>
      <p>A workshop course providing thorough practical knowledge of object oriented analysis and design methods.</p>
        
				<h5><b>What will you learn</b></h5>
				<ul>
				 
		<li>Perform Systems Analysis with Object Oriented methods.</li>
					<li>Identify key classes and objects.</li>
                    <li>Expand and refine OO problem domain models.</li>
                    <li>Design Class hierarchies using inheritance and polymorphism.</li>
                    <li>Design programs with Object Oriented methods. </li>
                  </ul>
        <h5>
        <b>OOAD training course details</b> </h5>
				<div>
					<div>
						<ul>
							<li><b> Who will benefit:</b> </li>
							
              <p>System analysts, designers, programmers and project managers.</p>
              
							<li><b>Prerequisites:</b></li>
							
              <p>It is desirable that delegates have experience of programming in C++/Java or some other OOP language.
							</p>
              
							<li><b>Duration</b></li>
							
              <p>5 days
						</p>
              
							
              
              
						</ul>
					</div>
				</div>
      <h3><b>OOAD training course contents</b></h3>
      <ul>
				<li>What is OO? </li><p>
Classes, objects, messages, encapsulation, associations, inheritance, polymorphism, reusability.

</p><li>What is Systems Analysis and design? </li><p>
Data flow diagrams, structure diagrams. The OO approach.

</p><li>OOA </li><p>
The problem domain and object modelling. Identifying classes and objects. Generalisation and inheritance. Defining attributes and methods.

</p><li>OOD </li><p>
Refining the OOA results. Designing the User Interface. Designing the algorithms and data structures using objects. Designing the methods.

</p><li>OOP </li><p>
				Prototyping. Implementing OOD with OOPs and OOPLs.</p>
			
      </ul>

Systems & Network Training

Network & Security

Network Engineer

Object Oriented Analysis & Design

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