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wellbeing Online
Trendimi

trendimi

2.9(26)

We are Trendimi, an e-learning platform for the creative and professional woman. With tons of exciting online courses to choose from, in beauty, fashion, business, home, and health, we’re your one-stop shop for ALL your personal development and learning needs.

Mtm Educational Consultancy

mtm educational consultancy

London

For more than 35 years, MTM Consulting has supported schools (state and independent), universities and other education providers to remain in business and to develop and thrive, whatever the economic climate. We are all about providing solid data, insightful analysis and clear recommendations to enable organisations to plan for future stability and success and to uphold their responsibilities to parents who entrust them with their children’s education. In fact, we’ve worked with more than 500 schools and researched more than 250,000 parents. Our feasibility studies, supply and demand analyses and stakeholder research projects are all designed to help school business leaders to understand the potential of their organisation’s market, where they stand against their competitors, what the market wants and what it does not want. MTM equips education decision-makers with the information and insight they need to make the right choices for the future of their organisations. Education business expertise MTM’s team are all education business specialists with many years of experience. We understand the challenges and opportunities of the education sector and we want to use our expertise to help schools and other education providers to find the right course and achieve success. We are friendly and approachable We want to help We enjoy designing bespoke market research, marketing and business strategies to meet individual clients’ specific needs We encourage questions We communicate throughout We present or report on our findings and recommendations in a way that best suits each client We love to provide all the detail our clients need We follow up to see if we can help further We keep in touch Meet MTM’s expert team… Evidence-based decision-making MTM Consulting’s support of its education clients is based on facts, expertise and experience. Our market research projects focus on providing the data and information required to make crucial decisions on resourcing and activities to: improve recruitment and increase the school roll minimise student attrition and improve retention and raise the organisation’s profile in its target market and the education sector in order to attract families, teaching and non-teaching staff, leaders and governors who will bring their skills and work as a team to ensure the organisation’s future success MTM uses UK-wide demographic information and a combination of qualitative and quantitative research methods to acquire exactly the data required to inform clients of the realities of their organisation’s situation. Of course, we don’t expect our education clients to be experts in market research themselves – through a series of friendly, collaborative discussions our team members are able to work with clients to ascertain the information that would be of greatest benefit to them in their decision-making. We ensure that the pricing of our products is transparent, and realistic in relation to education organisations’ budgets. In fact, we have recently revisited our offer in order to break down projects into distinct elements to improve affordability, particularly with smaller organisations in mind. We also offer subscription packages and the opportunity to spread payments over time. MTM’s suite of market research projects is infinitely customisable to suit the needs of individual clients and can be combined to create a totally bespoke market research project designed to meet clients’ needs exactly. Real-world insight, analysis and recommendations for success MTM is a long-established education market research company, which has a true understanding – built over three decades – of education, coupled with unparalleled skills and experience to support education business leaders to make the decisions that will lead their organisations to be steadfast and successful in the long-term, for the benefit of their stakeholders, staff and students. Our researchers have at their fingertips many years’ worth of sector- and country-wide data and are adept at using this to benchmark our clients’ performance. This helps business leaders to develop a real understanding of their organisation’s position and to see ‘the bigger picture’ and the potential in their market. Sometimes it is not just about what the data shows, but what it doesn’t show – our experts are able to draw attention to the gaps in an education organisation’s performance that can be crucial when making decisions on areas of future development. MTM works with a team of business professionals, all with proven track records in their fields, who work with our clients to maximise the opportunities revealed by market research and analysis. Business, marketing and international expertise is on offer to ensure that the client is able to develop a practical action plan – and a set of key performance indicators that will allow it to be assessed and scrutinised – as the organisation heads towards achieving its objectives. Our business professionals are collaborative team-workers, but they also have the strength and experience to draw our clients’ attention to areas of weakness and aims that are unachievable. We know that facing up to realities makes for a healthier business in the long term and ensures that funds and resources are focused on attainable goals. Supporting education It is our great pleasure to see our education clients succeed. There can be no better business to be in than education, and MTM is a staunch supporter of parents’ right to choose the environment in which their children are taught – state or independent, small or large… We work with education providers of all kinds and we are firm believers in the importance of a breadth of offering to suit all families. Early Years: MTM’s Feasibility Studies provide vital market information to schools and groups considering opening a new nursery or re-shaping their existing provision. Independent schools: MTM’s market research, business and marketing strategy projects are designed to help schools to be successful and sustainable in the long-term so that they are able to offer their pupils the education they deserve for the duration of their school careers State schools: MTM offers great insights into pupil and parent satisfaction and staff wellbeing to help schools to engage with the school community and ensure that educational resources are being maximised. School groups: MTM is able to advise groups (independent and state academies) on the potential success of new acquisitions and to help streamline the business of education for efficiency and to ensure maximum resources are available for education. Higher education: universities and higher education providers turn to MTM to help them to understand the opinions of their students on the quality of education they are receiving and the potential effect on their next steps in education and employment. Long-standing relationships with education clients We maintain very strong relationships with our clients, many of whom we have worked with on a regular basis for decades. To see real examples of MTM projects, please read a selection of our case studies. Over the past three decades, MTM has worked with big and small names in independent and state education, early years providers, higher education providers and education suppliers and investors. Rather than engaging MTM as a supplier, we like to think we are part of the team, offering information, skills and experience to support education organisations to maximise their business potential and provide a secure learning experience for their students well into the future. Communication with our clients is on-going and we constantly ask which aspects of our service they have most appreciated, and which could be developed. We act on our clients’ feedback and hone our products and services to make sure that they offer our clients exactly what they need.

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International Federation Of Surgical Colleges

international federation of surgical colleges

London

The International Federation of Surgical Colleges (IFSC) was founded in 1958 in Stockholm, Sweden, with the objective of speaking with a single voice for world surgery on problems of common interest. Founding members consisted of traditional colleges of surgery and surgical societies from the European continent. Official relations with the WHO started in 1960 and since then the IFSC has been a recognised non-state actor (NSA) in formal relations with the WHO. It is also in consultative status with the UN Economic and Social Council (ECOSOC) where it is in a position to advise the UN on surgical matters. The IFSC remains the only organisation representing surgeons that is in special relations with both the UN and the WHO. Over the years the IFSC regularly changed its goals and operational methods as surgical care delivery, education and training changed in world surgery. In 1992 the constitution was changed to focus primarily in supporting surgical expertise in low income countries and in 2003 the constitution was again revised to state the federation’s goal as “the advancement of surgery in developing [sic] countries, especially Africa, promoting education and training, and help with examinations”. In 2007 a Memorandum of Agreement was signed with the College of Surgeons of East, Central and Southern Africa (COSECSA) to support specific educational projects. Similar support has been extended in different formats to the West Africa College of Surgeons (WACS), basic surgical training in Sri Lanka and the Egyptian Surgical Society. About what we Did From 2010 to 2015, under the leadership of Mr Bob Lane, the IFSC has supported the design, ratification and delivery of courses in basic surgical skills, anastomosis workshops, management of surgical emergencies, surgical critical care and in research methodology to a few hundred surgical trainees, other junior doctors, nurses who work in surgery and associate clinicians, predominantly in sub-Saharan Africa, but also in Sri Lanka. Such courses were always developed and delivered on request from affiliated regional or local surgical organisations, and in consultation with ministries of health about local need. In order to easier manage the business of course delivery the IFSC was registered as a charity in England and Wales in 2011. Included in all training courses was Training of Trainers which was essential in order to create sustainability in surgical learning. Large numbers of senior surgeons joined in the teaching of trainees on our courses and were able to continue running courses independently thereafter, which is still happening in certain centres to this day. To support this process teaching material was handed over to local centres or made available electronically. In 2019 and 2021 online courses in research methodology were developed for surgical and anaesthesia trainees in COSECSA and the College of Anaesthetists of East, Central and Southern Africa (CANECSA) respectively, with guidance and support from the Royal College of Surgeons of Ireland (RCSI), a founding member of IFSC. About us, the WHO and Surgical Learning Over the years IFSC worked hard with likeminded groups to support WHO projects in emergency and essential surgery, such as contributing to the book Surgical Care at the District Hospital, the Alliance on Patient Safety, the Global Initiative for Emergency and Essential Surgical Care (GIEESC) and resolution 68.15 at WHA68 in 2015 on “Strengthening Emergency and Essential Surgical Care and Anaesthesia as a Component of Universal Health Coverage”. In 2020-2021 the IFSC contributed to the development of the Learning Strategy of the new WHO Academy with specific focus on improved global preparedness for health emergencies. Members of the IFSC’s executive board continue to play important roles in the Technical Experts Working Group for advising SADC countries on the implementation of National Surgery, Obstetrics and Anaesthesia Plans as part of Universal Health Coverage. In this process the IFSC actively contributes to implementing the WHO’s “3 Billion” Pillars of work for universal health coverage, better protection from health emergencies and people enjoying better health and wellbeing. The IFSC’s focus in delivering these goals remain in advocacy for global surgery, in supporting education and training in especially essential surgery in first level hospitals and in supporting research skills acquisition by all surgeons in especially low and middle income countries (LMICs). In this way IFSC is trying to contribute to the decolonisation of surgical education and research, and to stop the unethical flow of research data from the Global South to rich countries in the North. It has also become clear that the time for designing surgical training courses in rich Western countries (or any HICs) for delivery in LMICs has come to an end. There remains a vast learning need in surgery in the Global South but such learning is directed from surgical educational institutions and experts in LMICs. The IFSC’s role in supporting such learning needs is increasingly to provide and support individual experts from its member organisations who can help deliver or advise on such learning projects. The SARS-CoV 2 pandemic has made it possible to deliver much of such support virtually, saving the expenses and climate impact of frequent air travel. About our Vision As incoming president of IFSC I have therefore stated three goals: To make IFSC more open and democratic, and more representative of surgeons in LMICs. It means reviewing the constitution, re-introducing a president’s council, changing membership criteria, and nomination and voting processes. To give this momentum, at the AGM a new Secretary-General and a new Chair of the Education and Research Committee were elected from Southern Africa institutions. The majority of surgeons in the world are not trained through traditional surgical colleges and IFSC membership should reflect this. Proposals for changes to IFSC structure and processes will be discussed by the Executive Board (EB) in 2022 and presented at the 2022 AGM for a vote. To play our role in decolonising surgical education, training, research and care. It means discouraging the flow of teaching and training material developed in HICs to be taught in LMICs, and stopping the flow of research data and intellectual property from the Global South to rich institutions in the Global North. IFSC will, however, strongly support surgical learning programmes developed in LMICs, as requested, and continue to support our research methodology courses for trainees in COSECSA, CANECSA and elsewhere to help young surgeons and anaesthetists in LMICs have control of their own research data. To support planetary health. Human, animal, plant and climate health are all interlinked. As IFSC helps with training, ongoing learning and support for essential surgery, it is important that such progress does not come at an unnecessary cost to planetary health. This also means being aware of and speaking out about unnecessary planetary health costs of luxury surgical care in high income environments. For this goal IFSC depends on advice from experts outside our organisation. All the above mean that IFSC needs to work differently to support the role of surgeons and surgery in the world, and encourage members not to think in surgical silos, but consider how we can work with other organisations in global surgery and related groups in e.g. anaesthesia, gynaecology and with other expertise, in order to advance surgical care for patients who are most in need. Although membership of IFSC is through surgical colleges and societies, we hope that those colleagues who read this piece will be encouraged to support the work of IFSC through their respective surgical organisations.

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City & Guilds

city & guilds

Newcastle Upon Tyne

For over 140 years we have worked with people, organisations and economies to help them identify and develop the skills they need to thrive. We understand the life changing link between skills development, social mobility, prosperity and success. We partner with our customers to deliver work-based learning programmes that build competency, to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again – gaining new skills at every stage of life, regardless of where they start. We’re a Royal Chartered Institute and a registered charity, everything we do is charitable. We invest our surplus into expanding and enhancing our solutions across all of our brands, to meet the changing needs of organisations and industries. And through our City & Guilds Foundation we amplify our purpose by focusing on high impact social investment, recognition and advocacy programmes which remove barriers to getting a job, celebrate best practice on the job and advocate for jobs of the future.

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Brentwood Open Learning College

brentwood open learning college

London

Brentwood Open Learning College is the UK's leading distance learning service provider. We specialise inaffordable, accessible and enjoyable education, providing high-quality open college courses and online learning opportunities. We offer a market-leading range of accredited courses in a wide variety of contemporary subjects and specialisms. Whether looking to enhance your CV, further your career prospects or simply explore a new subject entirely, you’ll find exactly what you’re looking for with BOLC. As a dedicated distance learning college, we offer online distance learning courses for candidates in the United Kingdom, Europe and the rest of the world. With BOLC, you can expect the same exceptional quality of service and outstanding course content, whichever course you choose and where you choose to study from. Many online college courses UK providers offer are limited geographically – BOLC welcomes the world.

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Black Country & Marches Institute of Technology

black country & marches institute of technology

Dudley

Today’s technical education for tomorrow’s careersThe Black Country & Marches Institute of Technology is a major new development based in Dudley which opened in September 2021. By providing industry-led training that is designed by employers with clear career progression, we ensure young people and adults have the skills they need to build well-paid rewarding careers, while local businesses gain highly skilled and productive workers.

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westlink tiling courses

westlink tiling courses

Are you looking to retrain in your career or take up a new hobby? Courses.ie is a national database of training courses across Ireland. We list courses of all types from colleges and course providers around Ireland, from evening classes, postgraduate courses, 3rd level courses, corporate training courses, to distance learning courses. We list thousands of courses and programmes as well as publish weekly informative articles about every aspect of education in our articles library. Our goal is to help individuals and companies find relevant courses or providers for private and professional development training in Ireland. We firmly believe in the value of education and continuing personal and professional development. Through Courses.ie and the other websites in our network, we not only help course providers to promote their courses but also those seeking information about courses to easily find the right options for them. For every course we list, we present relevant information such as content, prices, start dates. Users are able to request more information from the course organiser as well as apply for the courses directly online. We list everything from Taekwon-Do classes to Postgraduate Courses in Computing.

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Nightcourses.com

nightcourses.com

Evening Classes and part-time courses in Ireland We are Ireland's largest database of courses, evening classes and part-time courses. We list thousands of courses run by hundreds of course providers nationwide. Search for a course near you today!

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Standout Programmes

standout programmes

London

Penny started her career as a corporate lawyer at City firm Freshfields. On a career break she became involved as a volunteer in her local prison which led her to train as a tutor with Prison Fellowship and lead the restorative justice based Sycamore Tree programme in HMP Wandsworth for 12 years. She was involved in rolling out Sycamore Tree in HMP Bronzefield and HMP Pentonville and also has experience of tutoring the course with people in prison long term. Penny was a Trustee of Prison Fellowship for several years and acted as Interim CEO in 2015. Penny has also volunteered with the Prison Reform Trust, supporting work around mental health and criminal justice issues. She has a Masters degree in Criminology and Criminal Justice from King’s College London and believes in second chances and releasing potential. Andy Bater, Head of Operations Andy joined the StandOut team in October 2022 from a community organisation based in Holborn. With a background in project and operations management working with various large corporate organisations, he brings his breadth of experience and knowledge to StandOut. Despite his career achievements, Andy would much rather talk about his time being a mature student in Canada, starting a wellbeing and employment social enterprise and especially about rugby, boxing and the Andrew Kaufman book 'All My Friends are Superheroes’. Rich McStraw, Fundraising Manager Rich joined us in April 2022 from Clinks, the infrastructure organisation for the voluntary sector working in criminal justice. He spent the last three years as Clinks’ Fundraising Officer, and prior to this worked as a freelance fundraiser and sales manager for renewable heating systems. He has previous experience of fundraising regulation and compliance, sales and marketing, and developing training programmes. Louise Harbert, Communications Officer Louise is passionate about supporting people with lived experience to share their stories. Before joining the StandOut team, she worked for a health charity to amplify the voices of volunteers and shine a light on health inequalities. A strong believer in social justice, Louise is determined to change the narrative around prison leavers, and is excited to contribute to StandOut’s development and growth as our first full-time comms officer. Alex Rose, Coaching Manager Alex joined the team in April 2018 from Prospects where he was a National Careers Service advisor. Previously he worked as a behaviour change manager and an achievement coach working on gang prevention and exit programmes. Alex is passionate about helping people who have been in prison back into work and recently completed his OCR Level 6 Diploma in Career Guidance & Development. Amrit Hunjan, Lead Coach HMP Wandsworth Amrit joined the StandOut team in September 2019 having previously worked as part of a council multi-disciplinary team working collectively to improve the well-being, participation and attainment of young people in mainstream education. Amrit connected with StandOut whilst volunteering with the youth mentoring service Trailblazers at HMP Wandsworth and she is passionate about using a relational approach to build confidence and unlock potential. Amy Young, StandOut Coach HMP Wandsworth Amy joined StandOut in November 2022 after completing an English Literature degree at KCL. During and following her degree she voluntarily set up Shakespeare and poetry workshops in HMP Brixton, believing in the power of arts in Criminal Justice. She found she facilitated enlightening and illuminating conversations, using literary themes to generate powerful reflections and increased emotional awareness. She looks forward to coaching at Wandsworth and supporting trainees with a holistic approach, offering guidance and practical help post-release. Hannah Jolley, Lead Coach HMP Pentonville Hannah joined StandOut in February 2022. Prior to this, she was Lead Coach on the Spear Programme, supporting young people who face barriers to employment and also coached corporate delegates on various topics. Hannah graduated from Durham University with BA Criminology, and spent time volunteering with vulnerable people in prison at HMP Durham. She is passionate about reducing reoffending rates, through showing that there is hope and are opportunities out there for those leaving prison. Erin Crombie, Lead StandOut Coach Erin discovered StandOut in 2018 whilst completing her Masters in Criminological Research at the University of Cambridge, when she carried out an evaluation of the charity for her dissertation. On graduating, Erin joined the education department in HMP Pentonville as a Student Support Worker, whilst maintaining contact with StandOut in a voluntary capacity. She joined StandOut at the beginning of 2020 and is now in a new role leading our expansion to a third prison. Erin’s favourite thing about working for StandOut is seeing the trainees’ confidence grow over the duration of the Phase 1 course and getting to celebrate their achievements. Louisa Laven, Lead Community Coach Louisa joined the StandOut team in November 2020. Prior to this she was on the Unlocked Graduates Programme, working as a frontline prison officer for two years while completing a Masters in MSc Leadership and Custodial Environments. Louisa loved the relational and support aspect of the officer role, but wanted to move into the charity sector and focus on the critical resettlement period after prison. She is enthusiastic about helping people leaving prison to get back on their feet and build towards a positive future. Iona Warren, Community Coach Iona joined the StandOut team in September 2022 after spending two years as a prison officer on the Unlocked Graduates programme. Whilst working in a women's prison, she completed a Masters in Applied Custodial Leadership, writing a dissertation on the women's experience of trauma informed practice in their establishment. She loved building relationships with the women on her landing, and relished the opportunity to support them whilst in custody. She is particularly excited to now be working with those transitioning into the community, and is passionate and motivated to see them thrive. StandOut Trustees Joe Froud, Chair Joe is the co-founder of Paloma Capital LLP, a London based real estate private equity business that was established in 2015. Paloma raises equity from foundations and endowments, pensions funds and family offices and invests in UK commercial real estate projects. Prior to this he was the founder and Managing Partner of Columbus Capital Management LLP, a real estate private equity joint venture that he established with Schroders plc in 2008. Joe is married with four children and lives in West London. Liz Delacave, Trustee Liz Delacave is a leadership consultant, experienced in training leaders, developing teams and coaching individuals to excel. She studied Engineering Science at the University of Oxford, worked in Citibank’s global commercial and investment banks, becoming chief of staff for Citibank’s European Private Bank. While Divisional Finance Director of a multinational engineering company, she was responsible for managing a global change programme. As a Non-Executive Director, she has helped turn around an underperforming NHS Foundation Trust hospital in East Anglia. Liz has advised a number of charities, including the International Federation of the Red Cross in Geneva and Prison Fellowship. Marion Peters, Trustee Marion Peters studied English Literature at Reading University before joining the Post Office fast track graduate management scheme. After 4 years in marketing and development roles Marion entered the charitable sector, working for international and small local charities in a generalist capacity. Marion has led client service teams, HR departments and spearheaded major fundraising projects and most recently worked as CEO of a heritage almshouse. Since stepping down from this role, Marion has continued to offer her operational and organisational skills to not for profit organisations on a voluntary basis. Passionately committed to the Justice System, Marion has been a volunteer within Her Majesty’s Court Services for over 20 years and is a great believer that where we have come from does not determine who we are. Joseph Ewing, Trustee Joseph studied Politics, Philosophy and Economics at Oxford University, has worked in a range of research, campaigning and public affairs roles - including three and a half years in public affairs at Cancer Research UK - and now works in policy at the Academy of Medical Sciences. His work includes policy development, advocacy and strategy. He became a trustee in April 2019 and is still inspired by StandOut’s belief in people. StandOut Consultants Jo Fellows, Programme and Coaching Consultant, Co Founder Jo's background is in group facilitation and project management and she has extensive experience leading employability services for those with additional barriers to employment. Her experience includes 4 years working with the award winning Spear course, partnering with IBM through her work with City Gateway and designing a 1-1 service for those leaving custody or care. Jo is passionate about equipping people coming up for release with the tools, skills and confidence to step into sustainable and fulfilling work. Jo has a Postgraduate Diploma in Voluntary Sector Management from CASS Business School. Jo co-founded StandOut with Penny and now supports StandOut as a consultant bringing her expertise in programme design and coaching skills.

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Crossbill Distillery

crossbill distillery

Glasgow,

The site has been developed for and published by Crossbill Distilling Ltd, with it’s registered office located at Caledonian House, Seaward Street, Glasgow, G41 1HJ, with the company registration number SC473332 and VAT number 193 8565 59 (hereinafter the ‘Company’ or ‘we’). ACCESS TO THE SITE To access this site, you must be of legal drinking age in your country of residence (if no such laws exist in your country, you must be over 21 to visit our site) and be aware of how to consume alcohol responsibly. COPYRIGHT AND INTELLECTUAL PROPERTY All of the trade marks and logos displayed on this site (the ‘Trade Marks’) are registered and unregistered trade marks of Crossbill Distilling Ltd, or are trade marks and logos which Crossbill Distilling Ltd has been authorised to use and/or display on its website. Unauthorised use of any of the trade marks and logos appearing on this website is not permitted. On an exception basis, we may expressly authorise to reproduce and/or represent all or part of our site, on certain media. On this regard, any request for authorisation must be submitted in advance to the following email address: info@crossbillgin.com. LIABILITY/ WARRANTY Crossbill Distilling Ltd aims to ensure that the content on this website is correct but cannot give any warranty as to the websites accuracy or completeness and therefore cannot accept responsibility for any damage or loss resulting in your use or interpretation of the website content. THIRD PARTY SITES Crossbill Distilling Ltd has no control of third-party sites linked to this site and does not accept any responsibility for the content found on these sites. You should refer separately to the terms and conditions found on any third-party site. INFORMATION ON THE PRODUCTS AND SERVICES Unless provided otherwise, the products and services which are presented to you do not constitute a sale offer but a general presentation of the range of products and services that we distribute in the country in which this site is published. THE ONLINE SHOP – Gin Sales Bottle prices shown on this website are in British Pounds, inclusive of UK duty and VAT (Value Added Tax) and exclude delivery costs. No goods are offered for sale at this site to any person who is below the legal drinking age in the country in which they are resident or any person resident in a country where such sale would be contrary to local law. By placing an order through our site, you warrant that you are of a lawful age. If you are buying products as a gift, the recipient must also be of a lawful age. This is the responsibility of the purchaser. If our couriers are in any doubt about the age of the recipient on delivery, they may request some form of ID. After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been despatched. The contract between us will only be formed when we send you the Despatch Confirmation. The Contract will relate only to those products whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the despatch of such Products has been confirmed in a separate Despatch Confirmation. We despatch orders Monday to Friday and all orders received before 1pm are despatched the same day. Orders received after 1pm are despatched the next working day. Our Shipping information, including costs, can be found in the SHIPPING section of the site. Delivery of our products will be made to the address provided by you at the time of placing your order. Our customers’ satisfaction is of the utmost importance to us, and we take exceptional care in the manufacturing, packaging and delivery of our products. Customers should promptly inspect goods delivered to them to satisfy themselves that any goods delivered to them are as expected. Please note that you may be asked to show proof of age upon delivery of your order. RETURNS The courier must be informed of breakages or shortages at the time of delivery. We may not (at our sole discretion) accept any claims for breakages or shortages unless they are stated on the couriers documentation. We must have confirmation of these breakages or shortages within 48 hours of delivery. Photographic evidence is required by our carrier company if an item has been damaged during transit. To request a full refund or exchange, please notify us by email to info@crossbillgin.com within 48 hours of delivery. Please state whether you would like a full refund or exchange and quote your order confirmation number, the product name, a photo of the damage, your full name, email address, phone number and delivery address. Only unopened products that are in the original packaging will be eligible for refund or exchange. Approved refunds will be credited to the payment card/PayPal account used during the original transaction within 30 days and will exclude shipping costs. We recommend that items are returned to us via a recorded delivery service to ensure that they are protected and insured during transit. If you fail to meet these terms and conditions, the product will be returned to you and you will not receive a refund nor be eligible for an exchange. DISCLAIMER All products are stress tested before despatch. Products are sensitive to elements of extreme heat where glass and corks may fail. Products should be stored at room temperature and out of direct sunlight. All coloured products use natural ingredients and may fade or change overtime. THE ONLINE SHOP - Gin School Purchasing Options explained TO BUY A TICKET AND BOOK A DATE. This option should be used if you know the date you wish to book at the same time as purchasing a ticket. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information then onto making a payment. TO REDEEM A GIFT VOUCHER AND BOOK A DATE. This option should be used if you have previously purchased or been gifted a voucher. By following the link, you will be taken to the booking screen where you will choose the date then will be directed to complete your information and redeem your voucher using the order number on the voucher. TO BUY A GIFT VOUCHER TO BE REDEEMED LATER. If you do not know the date you would like to book or if you wish to purchase a voucher to be given as a gift, you should ADD TO CART. This will then bypass the booking screen and will direct you to the checkout screen where you will complete your information then onto making a payment. By purchasing or booking a course you are agreeing to the following terms and conditions. Voucher Delivery – When purchasing a Gin School Experience, an e-voucher will be generated and sent to the provided email address within 24 hours. You will also receive a Gift Voucher by post. Refund Policy – The Gin School operates a strict 14-day refund policy from the date of purchase. Notification must be made in writing to info@crossbillgin.com and must be accompanied by the unused voucher and proof of payment. Cancellations and Postponements – A minimum of 14 days’ notice is required prior to your appointment to reschedule a booking and will incur a £10.00 administration fee. In the unlikely event that the Company has to cancel a Gin School Masterclass, the Company undertakes to offer a suitable alternative date or a full refund of any course fees. Vouchers – Vouchers cannot be exchanged for cash or other goods. Vouchers are transferable, so if you are unable to attend yourself, you may nominate a replacement. Vouchers expire 12 months from the date of issue and extensions beyond 12 months are not available under any circumstances. Course Alterations –The Company reserves the right to make minor changes to the format and content of the Gin School Masterclasses, to improve the experience, without notice. Age Restriction – You must be over 21 years of age to attend a Masterclass and those that appear under 25 years will be asked for proof of age upon arrival. Samples – A limited quantity of tasting samples will be offered during the Gin School Masterclass and are included in the cost of the voucher. Health and Safety Liability – You will be given a briefing on health and safety prior to the session commencing. All participants are expected to listen carefully and follow instructions given. Participants should take reasonable care in the Gin School to avoid personal injury and/or injury to others. Standard of Behaviour – We will refuse to admit you to the premises if you appear to be intoxicated or under the influence of prohibited narcotic substances upon your arrival. You are expected to behave sensibly and appropriately at all times and may be required to leave the premises if for any reason the Company or others are unhappy with your behaviour. We reserve the right to refuse the sampling of alcohol under the terms of the licensing act Washroom Facilities – The primary function of the premises is a distillery and the site offers limited toilet facilities with restricted access. Alternative toilet facilities with full disabled access are however available across the covered courtyard. Special Needs – Your comfort and wellbeing are of the utmost importance to us, please therefore inform us prior to our accepting the booking of any medical condition or physical impediment about which we would need to be aware in order to eliminate or anticipate any potential health and safety issue Special Dietary Requirements/ Allergies/ Disabilities – We cannot adjust courses for special dietary requirements unless previously agreed. If you have any allergies, please contact us in advance to discuss your requirements. There may be traces of nuts or other ingredients and if you have an allergy you attend at your own risk. If you have a disability or condition you think may hinder your enjoyment of the course, please let us know so we can help to ensure your day runs smoothly.

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