Name: CompTIA Healthcare IT Technician Diploma
Price: 10.99 GBP
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Course Gate

Psychological Wellbeing Practitioner

Psychology Counselling

Counselling Skills

Centre for Counselling & Psychotherapy Training (CCPT)

Teacher Training

Child Psychology

Trainers Course

Christian Counselling

Child Counselling

Child Psychology & Counselling Training for Teachers

General Admission

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Storage and virtual infrastructure consultants, solution architects, and administrators who are responsible for production support and administration of VMware vSAN.</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe vSAN concepts<br />Detail the underlying vSAN architecture and components<br />Explain the key features and use cases for vSAN<br />Identify requirements and planning considerations for vSAN clusters<br />Explain the importance vSAN node hardware compatibility<br />Describe the use of VMware vSphere Lifecycle Managerâ¢ to automate driver and firmware installations<br />Describe the different vSAN deployment options<br />Explain how to configure vSAN fault domains<br />Detail how to define and create a VM storage policy<br />Discuss the impact of vSAN storage policy changes<br />Detail vSAN resilience and data availability<br />Describe vSAN storage space efficiency<br />Explain how vSAN encryption works<br />Identify requirements to configure the vSAN iSCSI target<br />Detail VMware HCI Meshâ¢ technology and architecture<br />Detail vSAN File Service architecture and configuration<br />Explain the use cases of vSAN Direct Configurationâ¢<br />Describe how to setup a stretched and a two-node vSAN cluster<br />Discuss vSAN cluster backup methodology<br />Describe vSAN maintenance mode and data evacuation options<br />Define the steps to shut down a vSAN cluster for maintenance<br />Explain how to use proactive tests to check the integrity of a vSAN cluster<br />Use VMware Skyline Healthâ¢ for monitoring vSAN health</p><p>During this five-day course, you will gain the knowledge, skills, and tools to plan and deploy a VMware vSAN? cluster. You will learn about managing and operating vSAN. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as vSAN node management, cluster maintenance, security operations, and advanced vSAN cluster operations. You will learn these skills through the completion of instructor-led activities and hands-on lab exercises.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to vSAN</h4><ul><li>Describe vSAN architecture</li><li>Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT</li><li>Identify vSAN objects and components</li><li>Describe the advantages of object-based storage</li><li>Describe the difference between All-Flash and Hybrid vSAN architecture</li><li>Explain the key features and use cases for vSAN</li><li>Discuss the vSAN integration and compatibility with other VMware technologies</li></ul><h4>Planning a vSAN Cluster</h4><ul><li>Identify requirements and planning considerations for vSAN clusters</li><li>Apply vSAN cluster planning and deployment best practices</li><li>Determine and plan for storage consumption by data growth and failure tolerance</li><li>Design vSAN hosts for operational needs</li><li>Identify vSAN networking features and requirements</li><li>Describe ways of controlling traffic in a vSAN environment</li><li>Recognize best practices for vSAN network configurations</li></ul><h4>Deploying a vSAN Cluster</h4><ul><li>Recognize the importance of hardware compatibility</li><li>Ensure the compatibility of driver and firmware versioning</li><li>Use tools to automate driver validation and installation</li><li>Apply host hardware settings for optimum performance</li><li>Use vSphere Lifecycle Manager to perform upgrades</li><li>Deploy and configure a vSAN Cluster using the Cluster QuickStart wizard</li><li>Manually configure a vSAN Cluster using VMware vSphereÂ© Client?</li><li>Explain and configure vSAN fault domains</li><li>Using VMware vSphereÂ© High Availability with vSAN</li><li>Understand vSAN Cluster maintenance capabilities</li><li>Describe the difference between implicit and explicit fault domains</li><li>Create explicit fault domains</li></ul><h4>vSAN Storage Policies</h4><ul><li>Describe a vSAN object</li><li>Describe how objects are split into components</li><li>Explain the purpose of witness components</li><li>Explain how vSAN stores large objects</li><li>View object and component placement on the vSAN datastore</li><li>Explain how storage policies work with vSAN</li><li>Define and create a virtual machine storage policy</li><li>Apply and modify virtual machine storage policies</li><li>Change virtual machine storage policies dynamically</li><li>Identify virtual machine storage policy compliance status</li></ul><h4>vSAN Resilience and Data Availability</h4><ul><li>Describe and configure the Object Repair Timer advanced option</li><li>Plan disk replacement in a vSAN cluster</li><li>Plan maintenance tasks to avoid vSAN object failures</li><li>Recognize the importance of managing snapshot utilization in a vSAN cluster</li></ul><h4>Configuring vSAN Storage Space Efficiency</h4><ul><li>Discuss deduplication and compression techniques</li><li>Understand deduplication and compression overhead</li><li>Discuss compression only mode</li><li>Configure erasure coding</li><li>Configure swap object thin provisioning  </li><li>Discuss reclaiming storage space with SCSI UNMAP</li><li>Configure TRIM/UNMAP</li></ul><h4>vSAN Security Operations</h4><ul><li>Identify differences between VM encryption and vSAN encryption</li><li>Perform ongoing operations to maintain data security</li><li>Describe the workflow of data-in transit encryption</li><li>Identify the steps involved in replacing Key Management Server</li></ul><h4>Introduction to Advanced vSAN Configurations</h4><ul><li>Identify requirements to configure vSAN iSCSI target</li><li>Detail VMware HCI Mesh technology and architecture</li><li>Detail vSAN File Service architecture and configuration</li><li>Explain the use cases of vSAN Direct Configuration</li></ul><h4>vSAN Cluster Maintenance</h4><ul><li>Perform typical vSAN maintenance operations</li><li>Describe vSAN maintenance modes and data evacuation options</li><li>Assess the impact on cluster objects of entering maintenance mode</li><li>Determine the specific data actions required after exiting maintenance mode</li><li>Define the steps to shut down and reboot hosts and vSAN clusters</li><li>Use best practices for boot devices</li><li>Replace vSAN nodes</li></ul><h4>vSAN Stretched and Two Node Clusters</h4><ul><li>Describe the architecture and uses case for stretched clusters</li><li>Detail the deployment and replacement of a vSAN witness node</li><li>Describe the architecture and uses case for two-node clusters</li><li>Explain the benefits of vSphere HA and vSphere Site Recovery Manager in a vSAN stretched cluster</li><li>Explain storage policies for vSAN stretched cluster</li></ul><h4>vSAN Cluster Monitoring</h4><ul><li>Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services</li><li>Use VMware Skyline Health for monitoring vSAN cluster health</li><li>Manage alerts, alarms, and notifications related to vSAN in VMware vSphereÂ© Client?</li><li>Create and configure custom alarms to trigger vSAN health issues</li><li>Use IOInsight metrics for monitoring vSAN performance</li><li>Analyse vsantop performance metrics</li><li>Use a vSAN proactive test to detect and diagnose cluster issues</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vSAN: Install, Configure, Manage [V7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vSAN: Install, Configure, Manage [V7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

VMware Vsphere

vSphere

Microsoft Virtual Academy (MVA)

VMware vSAN: Install, Configure, Manage [V7]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This is an introductory-level systems administration course geared for Systems Administrators and users who wish to learn how to how to install, configure and maintain an Enterprise Linux system in a networked environment.</p>Overview<p>This course is about 50% lab to lecture ratio, combining expert instructor-led discussions with practical hands-on skills that emphasize current techniques, best practices and standards. Working in this hands-on lab environment, guided by our expert practitioner, attendees will explore<br />Installing the Linux operating system and configuring peripherals<br />Performing and modifying startup and shutdown processes<br />Configuring and maintaining basic networking services<br />Creating and maintaining system users and groups<br />Understanding and administering file permissions on directories and regular files<br />Planning and creating disk partitions and file systems<br />Performing maintenance on file systems<br />Identifying and managing Linux processes<br />Automating tasks with cron<br />Performing backups and restoration of files<br />Working with system log files<br />Troubleshooting system problems<br />Analyzing and taking measures to increase system performance<br />Configuring file sharing with NFS<br />Configuring Samba for file sharing with the Windows clients<br />Setting up a basic Web server<br />Understanding the components for setting up a LAMP server<br />Implementing basic security measures</p><p>Linux System Administration is a comprehensive hands-on course that teaches students how to install, configure and maintain an Enterprise Linux system in a networked environment. This lab-intensive class explores core administrative tasks such as: creating and managing users, creating and maintaining file systems, determining and implementing security measures and performing software installation and package management. Linux networking topics include installing and supporting SSH, NFS, Samba and the Apache Web server. Students will explore common security issues, as well as several tools, such as the PAM modules that help secure the operating system and network environment. Upon successful completion of this course, students will be prepared to maintain Linux systems in a networked business environment. Although the course includes installing and configuring a CentOS 7 / RHEL 7 Linux system, much of the course content also applies to Oracle, Ubuntu, Scientific and other current versions of mainstream Linux distributions. Labs include user and group maintenance, system backups and restoration, software management, administration tasks automation, file system creation and maintenance, managing remote access, working with cron, and configuring basic file sharing and Web services, as well as working with system logging utilities such as rsyslog and much more.</p></div><div id="course-pills-2"><h4>System Administration Overview</h4><ul><li>UNIX, Linux and Open Source</li><li>Duties of the System Administrator</li><li>Superusers and the Root Login</li><li>Sharing Superuser Privileges with Others (su and sudo Commands)</li><li>TCP/IP Networking Fundamentals</li><li>Online Help</li></ul><h4>Installation and Configuration</h4><ul><li>Planning: Hardware and Software Considerations</li><li>Site Planning</li><li>Installation Methods and Types</li><li>Installation Classes</li><li>Partitions</li><li>Logical Volume Manager - LVM</li><li>File System Overview</li><li>Swap Partition Considerations</li><li>Other Partition Considerations</li><li>The Linux Boot Loader: grub</li><li>Software Package Selection</li><li>Adding and Configuring Peripherals</li><li>Printers</li><li>Graphics Controllers</li><li>Basic Networking Configuration</li><li>Booting to Recovery Mode</li></ul><h4>Booting and Shutting Down Linux</h4><ul><li>Boot Sequence</li><li>The systemd Daemon</li><li>The systemctl Command</li><li>Targets vs. Run Levels</li><li>Modifying a Target</li><li>Service Unit Scripts</li><li>Changing System States</li><li>Booting into Rescue Mode</li><li>Shutdown Commands</li></ul><h4>Managing Software and Devices</h4><ul><li>Identifying Software Packages</li><li>Using rpm to Manage Software</li><li>Using yum to Manage Software</li><li>Installing and Removing Software</li><li>Identifying Devices</li><li>Displaying Device and System Information (PCI, USB)</li><li>Plug and Play Devices</li><li>Device Configuration Tools</li></ul><h4>Managing Users and Groups</h4><ul><li>Setting Policies</li><li>User File Management</li><li>The /etc/passwd file</li><li>The /etc/shadow file</li><li>The /etc/group file</li><li>The /etc/gshadow file</li><li>Adding Users</li><li>Modifying User Accounts</li><li>Deleting User Accounts</li><li>Working with Groups</li><li>Setting User Environments</li><li>Login Configuration Files</li></ul><h4>The Linux File System</h4><ul><li>Filesystem Types</li><li>Conventional Directory Structure</li><li>Mounting a File System</li><li>The /etc/fstab File</li><li>Special Files (Device Files)</li><li>Inodes</li><li>Hard File Links</li><li>Soft File Links</li><li>Creating New File Systems with mkfs</li><li>The lost+found Directory</li><li>Repairing File Systems with fsck</li><li>The Journaling Attribute</li><li>File and Disk Management Tools</li></ul><h4>Linux File Security</h4><ul><li>File Permissions</li><li>Directory Permissions</li><li>Octal Representation</li><li>Changing Permissions</li><li>Setting Default Permissions</li><li>Access Control Lists (ACLs)</li><li>The getfacl and setfacl commands</li><li>SUID Bit</li><li>SGID Bit</li><li>The Sticky Bit</li></ul><h4>Controlling Processes</h4><ul><li>Characteristics of Processes</li><li>Parent-Child Relationship</li><li>Examining Running Processes</li><li>Background Processes</li><li>Controlling Processes</li><li>Signaling Processes</li><li>Killing Processes</li><li>Automating Processes</li><li>cron and crontab</li><li>at and batch</li><li>System Processes (Daemons)</li></ul><h4>Working with the Linux Kernel</h4><ul><li>Linux Kernel Components</li><li>Types of Kernels</li><li>Kernel Configuration Options</li><li>Recompiling the Kernel</li></ul><h4>Shell Scripting Overview</h4><ul><li>Shell Script Fundamentals</li><li>Bash Shell Syntax Overview</li><li>Shell Script Examples</li></ul><h4>System Backups</h4><ul><li>Backup Concepts and Strategies</li><li>User Backups with the tar Command</li><li>System Backup Options</li><li>The xfsdump and xfsrestore Commands</li></ul><h4>Troubleshooting the System</h4><ul><li>Common Problems and Symptoms</li><li>Troubleshooting Steps</li><li>Repairing General Boot Problems</li><li>Repairing the GRUB 2 Boot Loader</li><li>Hard Drive Problems</li><li>Restoring Shared Libraries</li><li>System Logs and rsyslogd</li></ul><h4>Basic Networking</h4><ul><li>Networking Services Overview</li><li>NetworkManager Introduction</li><li>Network Configuration Files Locations and Formats</li><li>Enabling and Restarting Network Services with systemtcl</li><li>Configuring Basic Networking Manually</li><li>Configuring Basic Networking with NetworkManager</li></ul><h4>LAMP Server Basics</h4><ul><li>LAMP Overview</li><li>Configuring the Apache Web Server</li><li>Common Directives</li><li>Apache Virtual Hosting</li><li>Configuring an Open Source Database</li><li>MySQL</li><li>MariaDB</li><li>PHP Basics</li><li>Perl CGI Scripting</li></ul><h4>Introduction to System Security</h4><ul><li>Security Overview</li><li>Maintaining System Security</li><li>Server Access</li><li>Physical Security</li><li>Network Security</li><li>Security Tools</li><li>Port Probing with nmap</li><li>Intrusion Detection and Prevention</li><li>PAM Security Modules</li><li>Scanning the System</li><li>Maintaining File Integrity</li><li>Using Firewalls</li><li>Introduction to firewalld</li></ul><h4>The Samba File Sharing Facility</h4><ul><li>Configure Samba for Linux to Linux/UNIX File Sharing</li><li>Configure Samba for Linux to Windows File Sharing</li><li>Use the smbclient Utility to Transfer Files</li><li>Mount/Connect Samba Shares to Linux and Windows Clients</li></ul><h4>Networked File Systems (NFS)</h4><ul><li>Using NFS to Access Remote File Systems</li><li>Configuring the NFS Server</li><li>Configuring the NFS Client</li><li>Exporting File Systems from the NFS Server to the NFS Client</li></ul></div>

Computer Systems

Linux Command Line

Computer Maintenance

Linux Administration

LPIC-1:Linux Administrator

Operating Systems & Services

Introduction to Linux Systems Administration (TTLX2220)

Psychologist

Clinical Psychologist

Counselling

Diploma in Counselling Children and Adolescents

London

<h3 fr-original-style="" style="box-sizing: border-box;">Payroll courses in London | Online Courses | Distance Learning</h3>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Course Overview:</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Broken down into practical modules this course is a very popular and well-received introduction to moving from manual payroll to computerised payroll, and it incorporates all the new government requirements for RTI reporting</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Payroll is a vital role within any organisation. A career in payroll means specialising in a niche field with excellent progression opportunities.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What support is available?</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Free high-quality course materials</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Tutorial support</li>
<li fr-original-style="" style="box-sizing: border-box;">Highly equipped IT lab</li>
<li fr-original-style="" style="box-sizing: border-box;">Student Discount with NUS card</li>
<li fr-original-style="" style="box-sizing: border-box;">Exam fees and exam booking service</li>
<li fr-original-style="" style="box-sizing: border-box;">Personalised individual study plan</li>
<li fr-original-style="" style="box-sizing: border-box;">Specialist Career Management service</li>
<li fr-original-style="" style="box-sizing: border-box;">State of the Art Virtual Learning Campus</li>
<li fr-original-style="" style="box-sizing: border-box;">Free Sage Payroll Software</li>
</ul>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">6 Weeks</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Study Options</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom Based</strong> - Osborne Training&nbsp;offers Daytime and Weekend sessions for Payroll&nbsp;Training Course from London campus.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Online Live</strong> - Osborne Training&nbsp;offers&nbsp;Live Online sessions for Sage Payroll Training Classes through the&nbsp;Virtual Learning Campus.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Distance Learning</strong> - Self Study with Study Material and access to Online study Material through Virtual Learning Campus.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Benefits for Trainees</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Sage Payroll Qualifications open new doors to exciting careers, as well as extending payroll skills if you are currently employed.</p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">State of the Art Virtual Learning Campus</li>
<li fr-original-style="" style="box-sizing: border-box;">Start your own payroll bureau</li>
<li fr-original-style="" style="box-sizing: border-box;">Work in small businesses</li>
<li fr-original-style="" style="box-sizing: border-box;">A payroll career can lead to great things</li>
<li fr-original-style="" style="box-sizing: border-box;">Update your knowledge of Sage payroll</li>
<li fr-original-style="" style="box-sizing: border-box;">Improve your employability prospects</li>
<li fr-original-style="" style="box-sizing: border-box;">A career path into payroll</li>
<li fr-original-style="" style="box-sizing: border-box;">Ideal Continuing Professional Development course</li>
<li fr-original-style="" style="box-sizing: border-box;">Gain a qualification to boost your CV</li>
<li fr-original-style="" style="box-sizing: border-box;">Option to gain IAB accredited qualification</li>
<li fr-original-style="" style="box-sizing: border-box;">Start your training immediately without having to wait for the new term to begin</li>
</ul>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification</strong></p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">You will receive a certificate from Osborne Training once you finish the course. You have an option to get an IAB Certificate subject to passing the IAB exam or Sage certified exam.</p>
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><section fr-original-style="" style="box-sizing: border-box;">
                    <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Syllabus</strong></p>
<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Advanced processing of the payroll for employees</li>
<li fr-original-style="" style="box-sizing: border-box;">Preparation and use of period end HMRC forms and returns</li>
<li fr-original-style="" style="box-sizing: border-box;">preparation of internal reports</li>
<li fr-original-style="" style="box-sizing: border-box;">Maintaining accuracy, security and data integrity in performing payroll tasks.</li>
<li fr-original-style="" style="box-sizing: border-box;">Deductions - Pension schemes and pension contributions</li>
<li fr-original-style="" style="box-sizing: border-box;">Processing the payroll -complex income tax issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Processing Payroll Giving Scheme</li>
<li fr-original-style="" style="box-sizing: border-box;">Processing Statutory Adoption Pay (SAP)</li>
<li fr-original-style="" style="box-sizing: border-box;">Advanced Income tax implications for company pension schemes</li>
<li fr-original-style="" style="box-sizing: border-box;">Student Loan repayments</li>
<li fr-original-style="" style="box-sizing: border-box;">Processing Holiday Payments</li>
<li fr-original-style="" style="box-sizing: border-box;">Processing Car Benefit on to the Payroll System</li>
<li fr-original-style="" style="box-sizing: border-box;">Attachment of Earnings Orders &amp; Deductions from Earnings Orders</li>
<li fr-original-style="" style="box-sizing: border-box;">Leavers with complex issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Advanced processing of statutory additions and deductions</li>
<li fr-original-style="" style="box-sizing: border-box;">Recovery of statutory additions payments - from HMRC</li>
<li fr-original-style="" style="box-sizing: border-box;">Completing the processing of the payroll</li>
<li fr-original-style="" style="box-sizing: border-box;">Complex Reports and payments due to HMRC</li>
<li fr-original-style="" style="box-sizing: border-box;">Introduction to Auto-enrolment</li>
<li fr-original-style="" style="box-sizing: border-box;">Cost Centre Analysis</li>
<li fr-original-style="" style="box-sizing: border-box;">Advanced, routine and complex payroll tasks</li>
<li fr-original-style="" style="box-sizing: border-box;">Calculation of complex gross pay</li>
</ul>


                </section>

Osborne Training

Access to Payroll | Sage Payroll Courses

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Customer Service Practitioner</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Course Duration / 12 Months Level 2</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Apprenticeship Standard</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high quality service to customers which will be delivered from the workplace, digitally, or through going out into the customer&rsquo;s own locality.</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight through measuring customer satisfaction.</li><li fr-original-style="" style="box-sizing: border-box;">You may be the first point of contact and work in any sector or organisation type.</li><li fr-original-style="" style="box-sizing: border-box;">Your actions will influence the customer experience and their satisfaction with your organisation.</li><li fr-original-style="" style="box-sizing: border-box;">You will demonstrate excellent customer service skills and behaviours as well as product and/or service knowledge when delivering to your customers.</li><li fr-original-style="" style="box-sizing: border-box;">You provide service in line with the organisation&rsquo;s customer service standards and strategy and within appropriate regulatory requirements.</li><li fr-original-style="" style="box-sizing: border-box;">Your customer interactions may cover a wide range of situations and can include; face-to-face, telephone, post, email, text and social media.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" fr-original-style="color: rgb(16, 24, 64);"><span style="color: rgb(16, 24, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(16, 24, 64);">Customer Service Practitioner</span></span></strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Content</strong></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Knowledge</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand who your customers are and the difference between internal and external customers.</li><li fr-original-style="" style="box-sizing: border-box;">Know the purpose of the business and what "brand promise" means and culture.</li><li fr-original-style="" style="box-sizing: border-box;">Know your appropriate legislation and regulatory requirements that affect your business.</li><li fr-original-style="" style="box-sizing: border-box;">Know how to use systems, equipment and technology to meet the needs of your customers.</li><li fr-original-style="" style="box-sizing: border-box;">Understand your role and responsibility within your.</li><li fr-original-style="" style="box-sizing: border-box;">Understand how establishing the facts enable you to create a customer focused experience.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the products or services that are available from your organisation and keep up-to-date.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Skills</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.</li><li fr-original-style="" style="box-sizing: border-box;">Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or</li><li fr-original-style="" style="box-sizing: border-box;">Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.</li><li fr-original-style="" style="box-sizing: border-box;">Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate patience and calmness.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Behaviours</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Adopts an approachable and friendly manner, interacting with customer in the styles of the business.</li><li fr-original-style="" style="box-sizing: border-box;">Takes an active interest in the range of products and services offered.</li><li fr-original-style="" style="box-sizing: border-box;">Works with integrity in an honest and trustworthy manor.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrates adaptability and flexibility in own performance</li><li fr-original-style="" style="box-sizing: border-box;">Shows an organised and committed approach, with a positive attitude.</li><li fr-original-style="" style="box-sizing: border-box;">Takes ownership and responsibility for own performance, is diligent and accurate.</li><li fr-original-style="" style="box-sizing: border-box;">Supports equality and diversity in the workplace.</li><li fr-original-style="" style="box-sizing: border-box;">Uses appropriate personal, protective equipment and operates machinery safety and effectively.</li></ul>

Rachel Hood

Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications

Customer Service Practitioner Level 2

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Storage and virtual infrastructure consultants, solution architects, and administrators who are responsible for production support and administration of VMware vSAN [v7]</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Describe vSAN concepts<br />Detail the underlying vSAN architecture and components<br />Explain the key features and use cases for vSAN<br />Identify requirements and planning considerations for vSAN clusters<br />Describe the different vSAN deployment options<br />Explain how to configure vSAN fault domains<br />Detail how to define and create a VM Storage policy<br />Discuss the impact of vSAN storage policy changes<br />Describe vSAN storage space efficiency<br />Explain how vSAN encryption works<br />Identify requirements to configure vSAN iSCSI target<br />Detail HCI Mesh technology and architecture<br />Detail vSAN file service architecture and configuration<br />Explain the use cases of vSAN Direct<br />Describe how to setup stretched and two-node vSAN clusters<br />Explain the importance vSAN node hardware compatibility<br />Describe the use of VMware vSphere Lifecycle Managerâ¢ to automate driver and firmware installations<br />Detail vSAN resilience and data availability<br />Discuss the vSAN cluster backup methodology<br />Describe the vSAN maintenance mode and data evacuation options<br />Define the steps to shut down a vSAN cluster for maintenance<br />Explain how to use proactive tests to check the integrity of a vSAN cluster<br />Use VMware Skyline Healthâ¢ for monitoring vSAN health<br />Apply a structured approach to troubleshoot vSAN cluster configuration and operational problems</p><p>During this five-day, intensive course, you gain the knowledge, skills, and tools to plan and deploy a VMware vSAN? cluster. You learn about managing and operating vSAN. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as vSAN node management, cluster maintenance, security operations, and advanced vSAN cluster operations.You also focus on learning the tools and skills necessary to troubleshoot vSAN 7 implementations and gain practical experience with vSAN troubleshooting concepts through the completion of instructor-led activities and hands-on lab exercises.This course is a combination of the following courses: VMware vSAN: Plan and Deploy, VMware vSAN: Management and Operations, and VMware vSAN: Troubleshooting.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Introduction to vSAN</h4><ul><li>Describe vSAN architecture</li><li>Describe the vSAN software components: CLOM, DOM, LSOM, CMMDS, and RDT</li><li>Identify vSAN objects and components</li><li>Describe the advantages of object-based storage</li><li>Describe the difference between All-Flash and Hybrid vSAN architecture</li><li>Explain the key features and use cases for vSAN</li><li>Discuss the vSAN integration and compatibility with other VMware technologies</li></ul><h4>Planning a vSAN Cluster</h4><ul><li>Identify requirements and planning considerations for vSAN clusters</li><li>Apply vSAN cluster planning and deployment best practices</li><li>Determine and plan for storage consumption by data growth and failure tolerance</li><li>Design vSAN hosts for operational needs</li><li>Identify vSAN networking features and requirements</li><li>Describe ways of controlling traffic in a vSAN environment</li><li>Recognize best practices for vSAN network configurations</li></ul><h4>Deploying a vSAN Cluster</h4><ul><li>Recognize the importance of hardware compatibility</li><li>Ensure the compatibility of driver and firmware versioning</li><li>Use tools to automate driver validation and installation</li><li>Apply host hardware settings for optimum performance</li><li>Use vSphere Life Cycle Manager to perform upgrades</li><li>Deploy and configure a vSAN Cluster using Cluster Quickstart wizard</li><li>Manually configure a vSAN Cluster using vSphere Client</li><li>Explain and configure vSAN fault domains</li><li>Using vSphere HA with vSAN</li><li>Understand vSAN Cluster maintenance capabilities</li><li>Describe the difference between implicit and explicit fault domains</li><li>Create explicit fault domains</li></ul><h4>vSAN Storage Policies</h4><ul><li>Describe a vSAN Object</li><li>Describe how objects are split into components</li><li>Explain the purpose of witness components</li><li>Explain how vSAN stores large objects</li><li>View object and component placement on the vSAN Datastore</li><li>Explain how storage policies work with vSAN</li><li>Define and create a virtual machine storage policy</li><li>Apply and modify virtual machine storage policies</li><li>Change virtual machine storage policies dynamically</li><li>Identify virtual machine storage policy compliance status</li><li></li></ul><h4>vSAN Resilience and Data Availability</h4><ul><li>Describe and configure the Object Repair Timer advanced option</li><li>Plan disk replacement in a vSAN cluster</li><li>Plan maintenance tasks to avoid vSAN object failures</li><li>Recognize the importance of managing snapshot utilization in a vSAN cluster</li></ul><h4>Configuring vSAN Storage Space Efficiency</h4><ul><li>Discuss Deduplication and Compression techniques</li><li>Understand Deduplication and Compression overhead</li><li>Discuss Compression only mode</li><li>Configure Erasure Coding</li><li>Configure swap object Thin Provisioning  </li><li>Discuss Reclaiming Storage Space with SCSI UNMAP</li><li>Configure TRIM/UNMAP</li></ul><h4>vSAN Security Operations</h4><ul><li>Identify differences between VM encryption and vSAN encryption</li><li>Perform ongoing operations to maintain data security</li><li>Describe the workflow of Data-in Transit encryption</li><li>Identify the steps involved in replacing Key Management Server</li></ul><h4>Introduction to Advanced vSAN Configurations</h4><ul><li>Identify requirements to configure vSAN iSCSI target</li><li>Detail HCI Mesh technology and architecture</li><li>Detail vSAN File Service architecture and configuration</li><li>Explain the use cases of vSAN Direct</li></ul><h4>vSAN Cluster Maintenance</h4><ul><li>Perform typical vSAN maintenance operations</li><li>Describe vSAN maintenance modes and data evacuation options</li><li>Assess the impact on cluster objects of entering maintenance mode</li><li>Determine the specific data actions required after exiting maintenance mode</li><li>Define the steps to shut down and reboot hosts and vSAN clusters</li><li>Use best practices for boot devices</li><li>Replace vSAN Nodes</li></ul><h4>vSAN Stretched and Two Node Clusters</h4><ul><li>Describe the architecture and uses case for stretched clusters</li><li>Detail the deployment and replacement of a vSAN Witness node</li><li>Describe the architecture and uses case for two-node clusters</li><li>Explain the benefits of vSphere HA and vSphere Site Recovery Manager in a vSAN stretched cluster</li><li>Explain storage policies for vSAN stretched cluster</li><li></li></ul><h4>vSAN Cluster Monitoring</h4><ul><li>Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services</li><li>Use vSphere Skyline Health for monitoring vSAN Cluster Health</li><li>Manage alerts, alarms, and notifications related to vSAN in vSphere Client</li><li>Create and configure custom alarms to trigger vSAN health issues</li><li>Use IO Insight metrics for monitoring vSAN performance</li><li>Analyse vsantop performance metrics</li><li>Use vSAN Proactive Test to detect and diagnose cluster issues</li></ul><h4>vSAN Troubleshooting Methodology  </h4><ul><li>Use a structured approach to solve configuration and operational problems</li><li>Apply troubleshooting methodology to logically diagnose faults and optimize troubleshooting efficiency</li></ul><h4>vSAN Troubleshooting Tools</h4><ul><li>Use Skyline Health for vSAN to identify and correct issues in VMware vSAN</li><li>Discuss the ways to run various command-line tools</li><li>Discuss the ways to access VMware vSphere ESXi Shell</li><li>Use commands to view, configure, and manage your VMware vSphere environment</li><li>Discuss the esxcli vsan namespace commands</li><li>Use log files to help vSAN troubleshooting</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware vSAN: Fast Track (v7) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware vSAN: Fast Track (v7) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

VMware vSAN: Fast Track (v7)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM<br />Outline the components of Workspace ONE UEM<br />Explain the general features and functionality enabled with Workspace ONE UEM<br />Summarize basic Workspace ONE administrative functions<br />Explain and deploy common Workspace ONE integrations<br />Securely deploy configurations to Workspace ONE UEM managed devices<br />Onboard device endpoints into Workspace ONE UEM<br />Summarize alternative management methodologies for rugged devices<br />Discuss strategies for maintaining environment and device fleet health<br />Configure and deploy applications to Workspace ONE UEM managed devices<br />Analyze a Workspace ONE UEM deployment<br />Enable email access on devices<br />Integrate Workspace ONE UEM with content repositories and corporate file shares<br />Summarize basic troubleshooting methodologies<br />Outline common troubleshooting techniques in the Workspace ONE UEM console<br />Outline common troubleshooting techniques when integrating enterprise solutions in the Workspace ONE UEM console<br />Summarize common troubleshooting strategies for Workspace ONE UEM managed devices<br />Outline common application management troubleshooting techniques in the Workspace ONE UEM console<br />Summarize common troubleshooting techniques for email management in the Workspace ONE UEM console<br />Explain common troubleshooting approaches for the VMware Unified Access Gatewayâ¢ platform and individual edge services<br />Outline useful troubleshooting tools, such as the Self-Service Portal and VMware Workspace ONE Assistâ¢</p><p>In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with VMware Workspace ONEÂ© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. You will also learn to investigate, analyze, and determine issues that might occur with all the different components of Workspace ONE UEM.By understanding how to effectively troubleshoot product issues, administrators can understand how product services communicate and function, in turn optimizing service and software health management. At the end of five days, you will have the foundational knowledge for effectively managing and conducting basic troubleshooting for Workspace ONE UEM.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li><li>Online resources and references</li></ul><h4>Platform Architecture</h4><ul><li>Summarize the features and functionality of Workspace ONE UEM</li><li>Outline the benefits of leveraging Workspace ONE UEM</li><li>Recognize the core and productivity components that make up the Workspace ONE UEM platform</li><li>Summarize high availability and disaster recovery for the Workspace ONE solution</li></ul><h4>Administration</h4><ul><li>Navigate and customize the Workspace ONE UEM console</li><li>Summarize the hierarchical management structure</li><li>Explain the features and functions of Workspace ONE Hub Services</li><li>Outline account options and permissions</li></ul><h4>Enterprise Integrations</h4><ul><li>Outline the process and requirements to integrate with directory services</li><li>Explain certificate authentication and practical implementation with Workspace ONE</li><li>Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console</li><li>Describe VMware Dynamic Environment Manager? and its architecture</li></ul><h4>Onboarding</h4><ul><li>Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management</li><li>Outline the steps for setting up autodiscovery in the Workspace ONE UEM console</li><li>Enroll an endpoint through the VMware Workspace ONEÂ© Intelligent Hub app</li><li>Summarize platform onboarding options</li></ul><h4>Managing Endpoints</h4><ul><li>Explain the differences between device and user profiles</li><li>Describe policy management options for Windows and macOS</li><li>Describe the functions and benefits of using compliance policies</li><li>Explain the use case for Freestyle Orchestrator</li><li>Describe the capabilities that sensors and scripts enable</li></ul><h4>Alternative Management Methods</h4><ul><li>Describe the function and benefits of device staging</li><li>Configure product provisioning in the Workspace ONE UEM console</li><li>Understand the benefits of deploying a VMware Workspace ONEÂ© Launcher? configuration to Android devices</li><li>List the system and device requirements for Linux device management in Workspace ONE UEM</li></ul><h4>Applications</h4><ul><li>Describe the features, benefits, and capabilities of application management in Workspace ONE UEM</li><li>Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console</li><li>Describe the benefits of using Apple Business Manager content integration</li><li>Describe the benefits of using server-to-client software distribution</li><li>List the functions and benefits of VMware Workspace ONEÂ© SDK</li></ul><h4>Device Email</h4><ul><li>List the email clients supported by Workspace ONE UEM</li><li>Configure an Exchange Active Sync profile in the Workspace ONE UEM console</li><li>Configure VMware Workspace ONEÂ© Boxer settings</li><li>Summarize the available email infrastructure integration models and describe their workflows</li><li>Configure email compliance policies and notifications services</li></ul><h4>Content Sharing</h4><ul><li>Describe the benefits of using Content Gateway and the Content Gateway workflows</li><li>Describe the benefits of integrating content repositories with Workspace ONE UEM</li><li>Configure a repository in the Workspace ONE UEM console</li></ul><h4>Maintenance</h4><ul><li>Manage endpoints from the Device List View and the Device Details View pages</li><li>Analyze endpoint deployment and compliance data from Monitor Overview page</li></ul><h4>Fundamentals of Troubleshooting Workspace ONE UEM</h4><ul><li>Outline software troubleshooting logic and support methods</li><li>Summarize the main process flows for the Workspace ONE UEM components</li><li>Explain the importance of Workspace ONE UEM process flows for troubleshooting</li><li>Identify different Workspace ONE UEM log files</li></ul><h4>Workspace ONE UEM Console Troubleshooting</h4><ul><li>Outline the best practices for troubleshooting Workspace ONE UEM console issues</li><li>Identify common group management and assignment-related issues</li><li>Outline common issues for Workspace ONE UEM console roles and system settings</li><li>Understand how analytic events can be used to identity platform errors</li><li>Summarize the steps for collecting and analyzing Workspace ONE UEM console logs</li></ul><h4>Integration Troubleshooting</h4><ul><li>Outline the common enterprise integrations in Workspace ONE UEM</li><li>Outline common troubleshooting techniques for the VMware AirWatchÂ© Cloud Connector?</li><li>Troubleshoot issues related to Directory Services integration</li><li>Identify directory user and groups synchronization issues</li><li>Troubleshoot issues related to certificate authority integration</li><li>Explain VMware Workspace ONEÂ© Access? integration and Workspace ONE Intelligent Hub troubleshooting techniques</li></ul><h4>Endpoint Troubleshooting</h4><ul><li>Compare the endpoint connection topologies in Workspace ONE UEM</li><li>Outline useful tools and resources for endpoint troubleshooting</li><li>Summarize the best practices for device enrollment troubleshooting</li><li>Explain device connectivity troubleshooting techniques</li><li>Demonstrate how to identify and resolve profile-related issues</li><li>Identify common compliance policy issues and potential root causes</li></ul><h4>Application Troubleshooting</h4><ul><li>Explain the different scoping questions for troubleshooting applications</li><li>Review application management configurations</li><li>Summarize the general tools and resources for application troubleshooting</li><li>Describe the general logic of troubleshooting public applications</li><li>Understand internal application issues and potential causes</li><li>Explain purchased application troubleshooting techniques</li></ul><h4>Unified Access Gateway and Edge Services Troubleshooting</h4><ul><li>Review Unified Access Gateway architecture and edge service workflows</li><li>Understand Unified Access Gateway general configurations</li><li>Explain how to utilize Unified Access Gateway related troubleshooting tools and resources</li><li>Identify and resolve common issues for Content Gateway on Unified Access Gateway</li><li>Summarize troubleshooting techniques for VMware Workspace ONEÂ© Tunnel? on Unified Access Gateway</li></ul><h4>Email Troubleshooting</h4><ul><li>Review different email architecture and workflows</li><li>Summarize common errors associated with email profiles</li><li>Identify tools and resources for email troubleshooting</li><li>Discuss troubleshooting techniques for VMware AirWatchÂ© Secure Email Gateway? on Unified Access Gateway</li><li>Outline PowerShell integration issues and techniques to address them</li></ul><h4>Additional Troubleshooting Tools</h4><ul><li>Describe how the Self-Service Portal helps administrators and empowers end users to resolve issues</li><li>Explain how Workspace ONE Assist can help with troubleshooting endpoints</li></ul></div>

VMware Workspace ONE: UEM Bootcamp [V22.x]

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Workspace ONE UEM and Workspace ONE Access operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants</p>Overview<p>By the end of the course, you should be able to meet the following objectives:<br />Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM<br />Outline the components of Workspace ONE UEM<br />Explain the general features and functionality enabled with Workspace ONE UEM<br />Summarize the basic Workspace ONE administrative functions<br />Explain and deploy common Workspace ONE integrations<br />Securely deploy configurations to Workspace ONE UEM managed devices<br />Onboard device endpoints into Workspace ONE UEM<br />Summarize the alternative management methodologies for rugged devices<br />Discuss strategies to maintain environment and device fleet health<br />Configure and deploy applications to Workspace ONE UEM managed devices<br />Analyze a Workspace ONE UEM deployment<br />Enable email access on devices<br />Integrate Workspace ONE UEM with content repositories and corporate file shares<br />Explain the general features and functionalities that Workspace ONE Access enables<br />Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access<br />Summarize and implement Workspace ONE productivity services into the digital workspace environment<br />Explain the methods of enabling mobile single sign-on for mobile endpoints managed in the digital workspace<br />Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce</p><p>In this five-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform, endpoint management solution with VMware Workspace ONEÂ© UEM. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the course, you will have the foundational knowledge for effectively implementing Workspace ONE UEM.Also, you learn how to apply the fundamental techniques for integrating VMware Workspace ONEÂ© Access? with Workspace ONE UEM to securely distribute business-critical applications from any device and to configure access management controls. Through a combination of hands-on labs, simulations, and interactive lectures, you configure Workspace ONE Access and Workspace ONE UEM system and productivity integrations.You will leave with a foundational understanding of how Workspace ONE uses various authentication methods and protocols to determine user access permissions and enable single sign-on. Overall, the course lays out the foundational principles of identity and access management.Please note - This course is a combination of the VMware Workspace ONE: Skills for UEM and the VMware Workspace ONE: Integrations course.</p></div><div id="course-pills-2"><h4>Course Introduction</h4><ul><li>Introductions and course logistics</li><li>Course objectives</li></ul><h4>Platform Architecture</h4><ul><li>Summarize the features and functionality of Workspace ONE UEM</li><li>Outline the benefits of leveraging Workspace ONE UEM</li><li>Recognize the core and productivity components that make up the Workspace ONE UEM platform</li><li>Summarize high availability and disaster recovery for the Workspace ONE solution</li></ul><h4>Administration</h4><ul><li>Navigate and customize the Workspace ONE UEM console</li><li>Summarize the hierarchical management structure</li><li>Explain the features and functions of Workspace ONE Hub Services</li><li>Outline account options and permissions</li></ul><h4>Enterprise Integrations</h4><ul><li>Outline the process of integrating with directory services</li><li>Explain certificate authentication and practical implementation with Workspace ONE</li><li>Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console</li><li>Describe VMware Dynamic Environment Manager and its architecture</li></ul><h4>Onboarding</h4><ul><li>Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management</li><li>Outline the steps for setting up autodiscovery in the Workspace ONE UEM console</li><li>Enroll an endpoint through the VMware Workspace ONEÂ© Intelligent Hub app</li><li>Summarize the platform onboarding options</li></ul><h4>Managing Endpoints</h4><ul><li>Explain the differences between device and user profiles</li><li>Describe policy management options for Windows and macOS</li><li>Describe the functions and benefits of using compliance policies</li><li>Explain the use case for Freestyle Orchestrator</li><li>Describe the capabilities that sensors and scripts enable.</li></ul><h4>Alternative Management Methods</h4><ul><li>Describe the function and benefits of device staging</li><li>Configure product provisioning in the Workspace ONE UEM console</li><li>Understand the benefits of deploying a VMware Workspace ONEÂ© Launcher? configuration to Android devices</li><li>List the system and device requirements for Linux device management in Workspace ONE UEM</li></ul><h4>Applications</h4><ul><li>Describe the features, benefits, and capabilities of application management in Workspace ONE UEM</li><li>Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console</li><li>Describe the benefits of using Apple Business Manager content integration</li><li>Describe the benefits of using server-to-client software distribution</li><li>List the functions and benefits of VMware Workspace ONEÂ© SDK</li></ul><h4>Device Email</h4><ul><li>List the email clients supported by Workspace ONE UEM</li><li>Configure an Exchange Active Sync profile in the Workspace ONE UEM console</li><li>Configure VMware Workspace ONEÂ© Boxer settings</li><li>Summarize the available email infrastructure integration models and describe their workflows</li><li>Configure email compliance policies and notifications services</li></ul><h4>Content Sharing</h4><ul><li>Describe the benefits of using Content Gateway</li><li>Describe the Content Gateway workflows</li><li>Describe the benefits of integrating content repositories with Workspace ONE UEM</li><li>Configure a repository in the Workspace ONE UEM console</li></ul><h4>Maintenance</h4><ul><li>Manage endpoints from the Device List view and the Details view.</li><li>Analyze endpoint deployment and compliance data from the Workspace ONE UEM Monitor page.</li></ul><h4>Workspace ONE Access</h4><ul><li>Summarize the benefits of Workspace ONE Access</li><li>Outline the core features and functions enabled by Workspace ONE Access</li><li>Navigate the Workspace ONE Access console</li><li>Explain the functions of directory integration with Workspace ONE Access</li><li>Explain the various types of authentication protocols enabled by Workspace ONE Access</li></ul><h4>Integrating Workspace ONE UEM and Workspace ONE Access</h4><ul><li>Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access</li><li>Outline the process of connecting Workspace ONE UEM and Workspace ONE Access</li><li>Examine the workflow of integrations</li><li>Summarize the key features of an integrated solution</li></ul><h4>Productivity Integrations</h4><ul><li>Identify the functions enabled by VMware Unified Access Gateway?</li><li>Outline the purpose of the VMware AirWatchÂ© Secure Email Gateway? edge service</li><li>Explain the features enabled by the VMware Workspace ONEÂ© Tunnel? edge service</li><li>Summarize the capabilities enabled by the Content Gateway edge service</li></ul><h4>SAML 2.0 Authentication</h4><ul><li>Outline the authentication methods supported by Workspace ONE Access</li><li>Summarize the main properties of the SAML protocol</li><li>Summarize the SAML authentication workflow</li><li>Explain the application SSO authentication workflow with SAML</li></ul><h4>Mobile Single Sign-On</h4><ul><li>Describe the concept of mobile SSO</li><li>Outline the mobile SSO workflows</li></ul><h4>Intelligence and Automation</h4><ul><li>Summarize the features of Workspace ONEÂ© Intelligence?</li><li>Outline the benefits of using Workspace ONE Intelligence</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br />Notes<p>Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC)</p><p>Nexus Humans VMware Workspace ONE: Deploy and Manage [V22.x] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the VMware Workspace ONE: Deploy and Manage [V22.x] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

VMware Workspace ONE: Deploy and Manage [V22.x]

Alpha Academy

CompTIA Healthcare IT Technician Diploma

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data.</p><p></p><p></p><p>This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization?s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.</p><p></p>Prerequisites<p></p><li>AZ-104T00 - Microsoft Azure Administrator</li>  <li>Security best practices and industry security requirements such as defense in depth, least privileged access, role-based access control, multi-factor authentication, shared responsibility, and zero trust model.</li>  <li>Be familiar with security protocols such as Virtual Private Networks (VPN), Internet Security Protocol (IPSec), Secure Socket Layer (SSL), disk and data encryption methods.</li>  <li>Have some experience deploying Azure workloads. This course does not cover the basics of Azure administration, instead the course content builds on that knowledge by adding security specific information.</li>  <li>Have experience with Windows and Linux operating systems and scripting languages. Course labs may use PowerShell and the CLI.</li><p></p></div><div id="course-pills-2"><h3>1 - Manage identities in Microsoft Entra ID</h3> <ul> <li>Secure users in Microsoft Entra ID</li> <li>Secure groups in Microsoft Entra ID</li> <li>Recommend when to use external identities</li> <li>Secure external identities</li> <li>Implement Microsoft Entra Identity protection</li> </ul> <h3>2 - Manage authentication by using Microsoft Entra ID</h3> <ul> <li>Configure Microsoft Entra Verified ID</li> <li>Implement multifactor authentication (MFA)</li> <li>Implement passwordless authentication</li> <li>Implement password protection</li> <li>Implement single sign-on (SSO)</li> <li>Integrate single sign-on (SSO) and identity providers</li> <li>Recommend and enforce modern authentication protocols </li> </ul> <h3>3 - Manage authorization by using Microsoft Entra ID</h3> <ul> <li>Configure Azure role permissions for management groups, subscriptions, resource groups, and resources</li> <li>Assign built-in roles in Microsoft Entra ID</li> <li>Assign built-in roles in Azure</li> <li>Create and assign a custom role in Microsoft Entra ID</li> <li>Implement and manage Microsoft Entra Permissions Management</li> <li>Configure Microsoft Entra Privileged Identity Management </li> <li>Configure role management and access reviews by using Microsoft Entra Identity Governance</li> <li>Implement Conditional Access policies</li> </ul> <h3>4 - Manage application access in Microsoft Entra ID</h3> <ul> <li>Manage access to enterprise applications in Microsoft Entra ID, including OAuth permission grants</li> <li>Manage app registrations in Microsoft Entra ID</li> <li>Configure app registration permission scopes</li> <li>Manage app registration permission consent</li> <li>Manage and use service principals</li> <li>Manage managed identities for Azure resources</li> <li>Recommend when to use and configure a Microsoft Entra Application Proxy, including authentication</li> </ul> <h3>5 - Plan and implement security for virtual networks</h3> <ul> <li>Plan and implement Network Security Groups (NSGs) and Application Security Groups (ASGs)</li> <li>Plan and implement User-Defined Routes (UDRs)</li> <li>Plan and implement Virtual Network peering or gateway</li> <li>Plan and implement Virtual Wide Area Network, including secured virtual hub</li> <li>Secure VPN connectivity, including point-to-site and site-to-site</li> <li>Implement encryption over ExpressRoute</li> <li>Configure firewall settings on PaaS resources</li> <li>Monitor network security by using Network Watcher, including NSG flow logging</li> </ul> <h3>6 - Plan and implement security for private access to Azure resources</h3> <ul> <li>Plan and implement virtual network Service Endpoints</li> <li>Plan and implement Private Endpoints</li> <li>Plan and implement Private Link services</li> <li>Plan and implement network integration for Azure App Service and Azure Functions</li> <li>Plan and implement network security configurations for an App Service Environment (ASE)</li> <li>Plan and implement network security configurations for an Azure SQL Managed Instance</li> </ul> <h3>7 - Plan and implement security for public access to Azure resources</h3> <ul> <li>Plan and implement Transport Layer Security (TLS) to applications, including Azure App Service and API Management</li> <li>Plan, implement, and manage an Azure Firewall, Azure Firewall Manager and firewall policies</li> <li>Plan and implement an Azure Application Gateway</li> <li>Plan and implement an Azure Front Door, including Content Delivery Network (CDN)</li> <li>Plan and implement a Web Application Firewall (WAF)</li> <li>Recommend when to use Azure DDoS Protection Standard</li> </ul> <h3>8 - Plan and implement advanced security for compute</h3> <ul> <li>Plan and implement remote access to public endpoints, Azure Bastion and just-in-time (JIT) virtual machine (VM) access</li> <li>Configure network isolation for Azure Kubernetes Service (AKS)</li> <li>Secure and monitor AKS</li> <li>Configure authentication for AKS</li> <li>Configure security for Azure Container Instances (ACIs)</li> <li>Configure security for Azure Container Apps (ACAs)</li> <li>Manage access to Azure Container Registry (ACR)</li> <li>Configure disk encryption, Azure Disk Encryption (ADE), encryption as host, and confidential disk encryption</li> <li>Recommend security configurations for Azure API Management</li> </ul> <h3>9 - Plan and implement security for storage</h3> <ul> <li>Configure access control for storage accounts</li> <li>Manage life cycle for storage account access keys</li> <li>Select and configure an appropriate method for access to Azure Files</li> <li>Select and configure an appropriate method for access to Azure Blob Storage</li> <li>Select and configure an appropriate method for access to Azure Tables</li> <li>Select and configure an appropriate method for access to Azure Queues</li> <li>Select and configure appropriate methods for protecting against data security threats, including soft delete, backups, versioning, and immutable storage</li> <li>Configure Bring your own key (BYOK)</li> <li>Enable double encryption at the Azure Storage infrastructure level</li> </ul> <h3>10 - Plan and implement security for Azure SQL Database and Azure SQL Managed Instance</h3> <ul> <li>Enable database authentication by using Microsoft Entra ID</li> <li>Enable and monitor database audit</li> <li>Identify use cases for the Microsoft Purview governance portal</li> <li>Implement data classification of sensitive information by using the Microsoft Purview governance portal</li> <li>Plan and implement dynamic mask</li> <li>Implement transparent data encryption?</li> <li>Recommend when to use Azure SQL Database Always Encrypted</li> </ul> <h3>11 - Plan, implement, and manage governance for security</h3> <ul> <li>Create, assign, and interpret security policies and initiatives in Azure Policy</li> <li>Configure security settings by using Azure Blueprint</li> <li>Deploy secure infrastructures by using a landing zone</li> <li>Create and configure an Azure Key Vault</li> <li>Recommend when to use a dedicated Hardware Security Module (HSM)</li> <li>Configure access to Key Vault, including vault access policies and Azure Role Based Access Control</li> <li>Manage certificates, secrets, and keys</li> <li>Configure key rotation</li> <li>Configure backup and recovery of certificates, secrets, and keys</li> </ul> <h3>12 - Manage security posture by using Microsoft Defender for Cloud</h3> <ul> <li>Implement Microsoft Defender for Cloud</li> <li>Identify and remediate security risks by using the Microsoft Defender for Cloud Secure Score and Inventory</li> <li>Assess compliance against security frameworks and Microsoft Defender for Cloud</li> <li>Add industry and regulatory standards to Microsoft Defender for Cloud</li> <li>Add custom initiatives to Microsoft Defender for Cloud</li> <li>Connect hybrid cloud and multicloud environments to Microsoft Defender for Cloud</li> <li>Identify and monitor external assets by using Microsoft Defender External Attack Surface Management</li> </ul> <h3>13 - Configure and manage threat protection by using Microsoft Defender for Cloud</h3> <ul> <li>Enable workload protection services in Microsoft Defender for Cloud, including Microsoft Defender for Storage, Databases, Containers, App Service, Key Vault, Resource Manager, and DNS</li> <li>Configure Microsoft Defender for Servers</li> <li>Configure Microsoft Defender for Azure SQL Database</li> <li>Manage and respond to security alerts in Microsoft Defender for Cloud</li> <li>Configure workflow automation by using Microsoft Defender for Cloud</li> <li>Evaluate vulnerability scans from Microsoft Defender for Server</li> </ul> <h3>14 - Configure and manage security monitoring and automation solutions</h3> <ul> <li>Monitor security events by using Azure Monitor</li> <li>Configure data connectors in Microsoft Sentinel</li> <li>Create and customize analytics rules in Microsoft Sentinel</li> <li>Configure automation in Microsoft Sentinel</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans AZ-500T00 Microsoft Azure Security Technologies training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the AZ-500T00 Microsoft Azure Security Technologies course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft Azure

Microsoft AZ-303

Microsoft AZ-700

CompTIA Security+

AZ-500T00 Microsoft Azure Security Technologies

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam.</p>Overview<p>In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices.</p><p>CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration.<br /><br />The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.  <br /><br /> The Official CompTIAÂ© Network+Â© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career.</p>Prerequisites<p></p><ul><li>CompTIA A+ Certification (Exams 220-1001 and 220-1002)</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Explaining the OSI and TCP/IP Models</h3> <ul> <li>Topic A: Explain OSI Model Layers</li> <li> Topic B: Explain the TCP/IP Suite</li> </ul> <h3>2 - Explaining Properties of Network Traffic</h3> <ul> <li>Topic A: Explain Media Types and Access Methods</li> <li> Topic B: Deploy Ethernet Standards</li> <li> Topic C: Configure and Monitor Network Interfaces</li> </ul> <h3>3 - Installing and Configuring Switched Networks</h3> <ul> <li>Topic A: Install and Configure Hubs and Bridges</li> <li> Topic B: Install and Configure Switches</li> <li> Topic C: Compare and Contrast Network Topologies</li> <li> Topic D: Compare and Contrast Network Types</li> </ul> <h3>4 - Configuring IP Networks</h3> <ul> <li>Topic A: Configure IPv4 Addressing Components</li> <li> Topic B: Test IP Interfaces with Command Line Tools</li> <li> Topic C: Configure IPv4 Subnets</li> <li> Topic D: Configure Private and Public IPv4 Addressing Schemes</li> <li> Topic E: Configure IPv6 Addressing Components</li> <li> Topic F: Configure DHCP Services</li> </ul> <h3>5 - Installing and Configuring Routed Networks</h3> <ul> <li>Topic A: Explain Characteristics of Routing</li> <li> Topic B: Install and Configure Routers</li> </ul> <h3>6 - Configuring and Monitoring Ports and Protocols</h3> <ul> <li>Topic A: Explain the Uses of Ports and Protocols</li> <li> Topic B: Use Port Scanners and Protocol Analyzers</li> <li> Topic C: Explain the Use of Name Resolution Services</li> <li> Topic D: Configure DNS and IPAM Services</li> </ul> <h3>7 - Explaining Network Application and Storage Services</h3> <ul> <li>Topic A: Explain the Uses of Network Applications</li> <li> Topic B: Explain the Uses of Voice Services and Advanced Networking Devices</li> <li> Topic C: Explain the Uses of Virtualization and Network Storage Services</li> <li> Topic D: Summarize the Concepts of Cloud Services</li> </ul> <h3>8 - Monitoring and Troubleshooting Networks</h3> <ul> <li>Topic A: Monitor Network Interfaces and Logs</li> <li>Topic B: Explain Network Troubleshooting Methodology</li> <li>Topic C: Troubleshoot Common Network Services Issues</li> </ul> <h3>9 - Explaining Networking Attacks and Mitigations</h3> <ul> <li>Topic A: Summarize Common Networking Attacks</li> <li>Topic B: Explain the Characteristics of VLANs</li> <li>Topic C: Explain the Characteristics of NAT and Port Forwarding</li> </ul> <h3>10 - Installing and Configuring Security Devices</h3> <ul> <li>Topic A: Install and Configure Firewalls and Proxies</li> <li>Topic B: Explain the Uses of IDS/IPS and UTM</li> </ul> <h3>11 - Explaining Authentication and Access Controls</h3> <ul> <li>Topic A: Explain Authentication Controls and Attacks</li> <li>Topic B: Explain the Uses of Authentication Protocols and Directory Services</li> <li>Topic C: Explain the Uses of Port Security and NAC</li> <li>Topic D: Implement Network Device Hardening</li> <li>Topic E: Explain Patch Management and Vulnerability Scanning Processes</li> </ul> <h3>12 - Deploying and Troubleshooting Cabling Solutions</h3> <ul> <li>Topic A: Deploy Structured Cabling Systems</li> <li>Topic B: Deploy Twisted Pair Cabling Solutions</li> <li>Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions</li> <li>Topic D: Deploy Fiber Optic Cabling Solutions</li> </ul> <h3>13 - Implementing and Troubleshooting Wireless Technologies</h3> <ul> <li>Topic A: Install and Configure Wireless Technologies</li> <li>Topic B: Troubleshoot Wireless Performance Issues</li> <li>Topic C: Secure and Troubleshoot Wireless Connectivity</li> </ul> <h3>14 - Comparing and Contrasting WAN Technologies</h3> <ul> <li>Topic A: Compare and Contrast WAN Core Service Types</li> <li>Topic B: Compare and Contrast WAN Subscriber Service Types</li> <li>Topic C: Compare and Contrast WAN Framing Service Types</li> <li>Topic D: Compae and Contrast Wireless and IoT WAN Technologies</li> </ul> <h3>15 - Using Remote Access Methods</h3> <ul> <li>Topic A: Use Remote Access VPNs</li> <li>Topic B: Use Remote Access Management Methods</li> </ul> <h3>16 - Identifying Site Policies and Best Practices</h3> <ul> <li>Topic A: Manage Networks with Documentation and Diagrams</li> <li>Topic B: Summarize the Purposes of Physical Security Devices</li> <li>Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts</li> <li>Topic D: Identify Policies and Best Practices</li> </ul></div>

IT Networking Fundamentals

Computer Networking

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This course is for Azure Administrators. The Azure Administrator implements, manages, and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.</p><p></p><p></p><p>This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.</p><p></p>Prerequisites<p>Successful Azure Administrators start this role with experience in virtualization, networking, identity, and storage. Understanding of on-premises virtualization technologies, including: VMs, virtual networking, and virtual hard disks. Understanding of network configurations, including TCP/IP, Domain Name System (DNS), virtual private networks (VPNs), firewalls, and encryption technologies. Understanding of Active Directory concepts, including users, groups, and role-based access control. Understanding of resilience and disaster recovery, including backup and restore operations.</p></div><div id="course-pills-2"><h3>1 - Configure Microsoft Entra ID</h3> <ul> <li>Describe Microsoft Entra ID benefits and features</li> <li>Describe Microsoft Entra concepts</li> <li>Compare Active Directory Domain Services to Microsoft Entra ID</li> <li>Select Microsoft Entra editions</li> <li>Implement Microsoft Entra join</li> <li>Implement Microsoft Entra self-service password reset</li> </ul> <h3>2 - Configure user and group accounts</h3> <ul> <li>Create user accounts</li> <li>Manage user accounts</li> <li>Create bulk user accounts</li> <li>Create group accounts</li> <li>Create administrative units</li> </ul> <h3>3 - Configure subscriptions</h3> <ul> <li>Identify Azure regions</li> <li>Implement Azure subscriptions</li> <li>Obtain an Azure subscription</li> <li>Identify Azure subscription usage</li> <li>Implement Microsoft Cost Management</li> <li>Apply resource tagging</li> <li>Apply cost savings</li> </ul> <h3>4 - Configure Azure Policy</h3> <ul> <li>Create management groups</li> <li>Implement Azure policies</li> <li>Create Azure policies</li> <li>Create policy definitions</li> <li>Create an initiative definition</li> <li>Scope the initiative definition</li> <li>Determine compliance</li> </ul> <h3>5 - Configure role-based access control</h3> <ul> <li>Implement role-based access control</li> <li>Create a role definition</li> <li>Create a role assignment</li> <li>Compare Azure roles to Microsoft Entra roles</li> <li>Apply role-based access control</li> <li>Review fundamental Azure RBAC roles</li> </ul> <h3>6 - Configure Azure resources with tools</h3> <ul> <li>Use the Azure portal</li> <li>Use Azure Cloud Shell</li> <li>Use Azure PowerShell</li> <li>Use Azure CLI</li> </ul> <h3>7 - Use Azure Resource Manager</h3> <ul> <li>Review Azure Resource Manager benefits</li> <li>Review Azure resource terminology</li> <li>Create resource groups</li> <li>Create Azure Resource Manager locks</li> <li>Reorganize Azure resources</li> <li>Remove resources and resource groups</li> <li>Determine resource limits</li> </ul> <h3>8 - Configure resources with Azure Resource Manager templates</h3> <ul> <li>Review Azure Resource Manager template advantages</li> <li>Explore the Azure Resource Manager template schema</li> <li>Explore the Azure Resource Manager template parameters</li> <li>Consider Bicep templates</li> <li>Review QuickStart templates</li> </ul> <h3>9 - Configure virtual networks</h3> <ul> <li>Plan virtual networks</li> <li>Create subnets</li> <li>Create virtual networks</li> <li>Plan IP addressing</li> <li>Create public IP addressing</li> <li>Associate public IP addresses</li> <li>Allocate or assign private IP addresses</li> </ul> <h3>10 - Configure network security groups</h3> <ul> <li>Implement network security groups</li> <li>Determine network security group rules</li> <li>Determine network security group effective rules</li> <li>Create network security group rules</li> <li>Implement application security groups</li> </ul> <h3>11 - Configure Azure DNS</h3> <ul> <li>Identify domains and custom domains</li> <li>Verify custom domain names</li> <li>Create Azure DNS zones</li> <li>Delegate DNS domains</li> <li>Add DNS record sets</li> <li>Plan for Azure Private DNS zones</li> <li>Review Azure Private DNS zone scenarios</li> </ul> <h3>12 - Configure Azure Virtual Network peering</h3> <ul> <li>Determine Azure Virtual Network peering uses</li> <li>Determine gateway transit and connectivity</li> <li>Create virtual network peering</li> <li>Extend peering with user-defined routes and service chaining</li> </ul> <h3>13 - Configure network routing and endpoints</h3> <ul> <li>Review system routes</li> <li>Identify user-defined routes</li> <li>Determine service endpoint uses</li> <li>Determine service endpoint services</li> <li>Identify private link uses</li> </ul> <h3>14 - Configure Azure Load Balancer</h3> <ul> <li>Determine Azure Load Balancer uses</li> <li>Implement a public load balancer</li> <li>Implement an internal load balancer</li> <li>Determine load balancer SKUs</li> <li>Create back-end pools</li> <li>Create health probes</li> <li>Create load balancer rules</li> </ul> <h3>15 - Configure Azure Application Gateway</h3> <ul> <li>Implement Azure Application Gateway</li> <li>Determine Azure Application Gateway routing</li> <li>Configure Azure Application Gateway components</li> </ul> <h3>16 - Configure storage accounts</h3> <ul> <li>Implement Azure Storage</li> <li>Explore Azure Storage services</li> <li>Determine storage account types</li> <li>Determine replication strategies</li> <li>Access storage</li> <li>Secure storage endpoints</li> </ul> <h3>17 - Configure Azure Blob Storage</h3> <ul> <li>Implement Azure Blob Storage</li> <li>Create blob containers</li> <li>Assign blob access tiers</li> <li>Add blob lifecycle management rules</li> <li>Determine blob object replication</li> <li>Upload blobs</li> <li>Determine Blob Storage pricing</li> </ul> <h3>18 - Configure Azure Storage security</h3> <ul> <li>Review Azure Storage security strategies</li> <li>Create shared access signatures</li> <li>Identify URI and SAS parameters</li> <li>Determine Azure Storage encryption</li> <li>Create customer-managed keys</li> <li>Apply Azure Storage security best practices</li> </ul> <h3>19 - Configure Azure Files and Azure File Sync</h3> <ul> <li>Compare storage for file shares and blob data</li> <li>Manage Azure file shares</li> <li>Create file share snapshots</li> <li>Implement Azure File Sync</li> <li>Identify Azure File Sync components</li> <li>Deploy Azure File Sync</li> </ul> <h3>20 - Configure Azure Storage with tools</h3> <ul> <li>Use Azure Storage Explorer</li> <li>Use the Azure Import/Export service</li> <li>Use the WAImportExport tool</li> <li>Use the AzCopy tool</li> </ul> <h3>21 - Configure virtual machines</h3> <ul> <li>Review cloud services responsibilities</li> <li>Plan virtual machines</li> <li>Determine virtual machine sizing</li> <li>Determine virtual machine storage</li> <li>Create virtual machines in the Azure portal</li> <li>Connect to virtual machines</li> </ul> <h3>22 - Configure virtual machine availability</h3> <ul> <li>Plan for maintenance and downtime</li> <li>Create availability sets</li> <li>Review update domains and fault domains</li> <li>Review availability zones</li> <li>Compare vertical and horizontal scaling</li> <li>Implement Azure Virtual Machine Scale Sets</li> <li>Create Virtual Machine Scale Sets</li> <li>Implement autoscale</li> <li>Configure autoscale</li> </ul> <h3>23 - Configure Azure App Service plans</h3> <ul> <li>Implement Azure App Service plans</li> <li>Determine Azure App Service plan pricing</li> <li>Scale up and scale out Azure App Service</li> <li>Configure Azure App Service autoscale</li> </ul> <h3>24 - Configure Azure App Service</h3> <ul> <li>Implement Azure App Service</li> <li>Create an app with App Service</li> <li>Explore continuous integration and deployment</li> <li>Create deployment slots</li> <li>Add deployment slots</li> <li>Secure your App Service app</li> <li>Create custom domain names</li> <li>Back up and restore your App Service app</li> <li>Use Azure Application Insights</li> </ul> <h3>25 - Configure Azure Container Instances</h3> <ul> <li>Compare containers to virtual machines</li> <li>Review Azure Container Instances</li> <li>Implement container groups</li> <li>Review the Docker platform</li> </ul> <h3>26 - Configure file and folder backups</h3> <ul> <li>Describe Azure Backup benefits</li> <li>Implement Backup Center for Azure Backup</li> <li>Configure Azure Recovery Services vault backup options</li> <li>Use the Microsoft Azure Recovery Services (MARS) agent</li> <li>Configure on-premises file and folder backups</li> </ul> <h3>27 - Configure virtual machine backups</h3> <ul> <li>Explore options to protect virtual machine data</li> <li>Create virtual machine snapshots in Azure Backup</li> <li>Set up Azure Recovery Services vault backup options</li> <li>Back up your virtual machines</li> <li>Restore your virtual machines</li> <li>Implement System Center DPM and Azure Backup Server</li> <li>Compare the MARS agent and Azure Backup Server</li> <li>Implement soft delete for your virtual machines</li> <li>Implement Azure Site Recovery</li> </ul> <h3>28 - Configure Azure Monitor</h3> <ul> <li>Describe Azure Monitor key capabilities</li> <li>Describe Azure Monitor components</li> <li>Define metrics and logs</li> <li>Identify monitoring data and tiers</li> <li>Describe activity log events</li> <li>Query the activity log</li> </ul> <h3>29 - Configure Azure alerts</h3> <ul> <li>Describe Azure Monitor alerts</li> <li>Manage Azure Monitor alerts</li> <li>Create alert rules</li> <li>Create action groups</li> </ul> <h3>30 - Configure Log Analytics</h3> <ul> <li>Determine Log Analytics uses</li> <li>Create a Log Analytics workspace</li> <li>Create Kusto (KQL) queries</li> <li>Structure Log Analytics queries</li> </ul> <h3>31 - Configure Network Watcher</h3> <ul> <li>Describe Azure Network Watcher features</li> <li>Review IP flow verify diagnostics</li> <li>Review next hop diagnostics</li> <li>Visualize the network topology</li> </ul></div>

AZ-104T00 Microsoft Azure Administrator

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div data-testid="richTextElement" style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(var(--color_15)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_15));"><span style="color: rgb(var(--color_19)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_19));">Online workshops to e</span>xplore the indicators and impact of workplace bullying at an organisational level. Consider strategies and actions that can be taken to improve conduct and culture.</p><p style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);">WHAT YOU&#39;LL LEARN...</p><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">How conduct drives culture&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">External influences on organisations&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Internal indicators of bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Impact at an organisational level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Failures in current approaches&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Systemic and process driven bullying&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Focus on prevention using the 3Rs Model of Dynamic Conduct Change&trade;&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recognising behaviours and exposure at an individual level&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Resolution through early interventions&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">Recovery - what to consider for individuals and organisations</li></ul><div fr-original-style="" style="box-sizing: border-box;">Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.</div></div>

There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.
We'll explore the indicators and impact of workplace bullying at an organisational level, and consider strategies and actions that can be taken to improve conduct and culture.
We'll explore:
External & regulatory influences for change
Failures in current approaches to addressing bullying and harassment
Impact at an organisational level
Focus on prevention using the 3Rs Model of Dynamic Conduct Change™
How conduct drives culture
Systemic and process driven bullying
Recognising behaviours and exposure 
Identifying cross-functional areas of risk for bullying & harassment
Resolution through early interventions
Recovery - what to consider for individuals and organisations
Delegates will benefit from attending the Bullying Awareness programme prior to attending this event.

Conduct Change Ltd

Sexual Harassment

Behaviour Change

Strategic Planning

Emotional Wellbeing

Risk Management

Harassment

Change Management

Intervention

Anti Bullying

Business Strategy

People Management

Diversity & Inclusion

Strategic Interventions for Workplace Bullying Prevention
There’s no quick fix to the prevention of workplace bullying and harassment. With the prevention duty on employers, it’s time to look at a multi-disciplinary, risk management approach that reaches far beyond the assumption that it’s an HR problem, and helps you address the causes at the root.

Strategic Interventions for Workplace Bullying Prevention

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting.</p><p></p><p></p><p>This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.</p><p></p>Prerequisites<p>An understanding of the following concepts as related to Windows Server technologies:  </p><li>High availability and disaster recovery</li>  <li>Automation</li>  <li>Monitoring</li>  <li>Troubleshooting</li><p></p></div><div id="course-pills-2"><h3>1 - Secure Windows Server user accounts</h3> <ul> <li>Configure user account rights</li> <li>Protect user accounts with the Protected Users group</li> <li>Describe Windows Defender Credential Guard</li> <li>Block NTLM authentication</li> <li>Locate problematic accounts</li> </ul> <h3>2 - Hardening Windows Server</h3> <ul> <li>Describe Local Password Administrator Solution</li> <li>Configure Privileged Access Workstations</li> <li>Secure domain controllers</li> <li>Analyze security configuration with Security Compliance Toolkit</li> <li>Secure SMB traffic</li> </ul> <h3>3 - Windows Server update management</h3> <ul> <li>Explore Windows Update</li> <li>Outline Windows Server Update Services server deployment options</li> <li>Define Windows Server Update Services update management process</li> <li>Describe the process of Update Management</li> </ul> <h3>4 - Secure Windows Server DNS</h3> <ul> <li>Implement split-horizon DNS</li> <li>Create DNS policies</li> <li>Implement DNS policies</li> <li>Secure Windows Server DNS</li> <li>Implement DNSSEC</li> </ul> <h3>5 - Implement Windows Server IaaS VM network security</h3> <ul> <li>Implement network security groups and Windows IaaS VMs</li> <li>Implement adaptive network hardening</li> <li>Implement Azure Firewall and Windows IaaS VMs</li> <li>Implement Windows firewall with Windows Server IaaS VMs</li> <li>Choose the appropriate filtering solution</li> <li>Deploy and configure Azure firewall using the Azure portal</li> <li>Capture network traffic with network watcher</li> <li>Log network traffic to and from a VM using the Azure portal</li> </ul> <h3>6 - Audit the security of Windows Server IaaS Virtual Machines</h3> <ul> <li>Describe Azure Security Center</li> <li>Enable Azure Security Center in hybrid environments</li> <li>Implement and assess security policies</li> <li>Protect your resources with Azure Security Center</li> <li>Implement Azure Sentinel</li> </ul> <h3>7 - Manage Azure updates</h3> <ul> <li>Describe update management</li> <li>Enable update management</li> <li>Deploy updates</li> <li>View update assessments</li> <li>Manage updates for your Azure Virtual Machines</li> </ul> <h3>8 - Create and implement application allowlists with adaptive application control</h3> <ul> <li>Describe adaptive application control</li> <li>Implement adaptive application control policies</li> </ul> <h3>9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines</h3> <ul> <li>Describe Azure Disk Encryption and server-side encryption</li> <li>Configure Key Vault for Azure Disk Encryption</li> <li>Encrypt Azure IaaS Virtual Machine hard disks</li> <li>Back up and recover data from encrypted disks</li> <li>Create and encrypt a Windows Virtual Machine</li> </ul> <h3>10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs</h3> <ul> <li>Implement Change Tracking and Inventory</li> <li>Manage Change Tracking and Inventory</li> <li>Manage tracked files</li> <li>Implement File Integrity Monitoring</li> <li>Select and monitor entities</li> <li>Use File Integrity Monitoring</li> </ul> <h3>11 - Introduction to Cluster Shared Volumes</h3> <ul> <li>Determine the functionality of Cluster Shared Volumes</li> <li>Explore the architecture and components of Cluster Shared Volumes</li> <li>Implement Cluster Shared Volumes</li> </ul> <h3>12 - Implement Windows Server failover clustering</h3> <ul> <li>Define Windows Server failover clustering</li> <li>Plan Windows Server failover clustering</li> <li>Implement Windows Server failover clustering</li> <li>Manage Windows Server failover clustering</li> <li>Implement stretch clusters</li> <li>Define cluster sets</li> </ul> <h3>13 - Implement high availability of Windows Server VMs</h3> <ul> <li>Select high-availability options for Hyper-V</li> <li>Consider network load balancing for Hyper-V VMs</li> <li>Implement Hyper-V VM live migration</li> <li>Implement Hyper-V VMs storage migration</li> </ul> <h3>14 - Implement Windows Server File Server high availability</h3> <ul> <li>Explore the Windows Server File Server high-availability options</li> <li>Define Cluster Shared Volumes</li> <li>Implement Scale-Out File Server</li> <li>Implement Storage Replica</li> </ul> <h3>15 - Implement scale and high availability with Windows Server VM</h3> <ul> <li>Describe virtual machine scale sets</li> <li>Implement scaling</li> <li>Implement load-balancing VMs</li> <li>Create a virtual machine scale set in the Azure portal</li> <li>Describe Azure Site Recovery</li> <li>Implement Azure Site Recovery</li> </ul> <h3>16 - Implement Hyper-V Replica</h3> <ul> <li>Define Hyper-V Replica</li> <li>Plan for Hyper-V Replica</li> <li>Configure and implement Hyper-V Replica</li> <li>Define extended replication</li> <li>Define Azure Site Recovery</li> <li>Implement Site Recovery from on-premises site to Azure</li> <li>Implement Site Recovery from on-premises site to on-premises site</li> </ul> <h3>17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery</h3> <ul> <li>Azure Site Recovery overview</li> <li>Workloads supported for protection with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback</li> </ul> <h3>18 - Implement hybrid backup and recovery with Windows Server IaaS</h3> <ul> <li>Describe Azure Backup</li> <li>Implement recovery vaults</li> <li>Implement Azure Backup policies</li> <li>Recover Windows IaaS Virtual Machines</li> <li>Perform file and folder recovery</li> <li>Perform backup and restore of on-premises workloads</li> <li>Manage Azure Virtual Machine backups with Azure Backup service</li> </ul> <h3>19 - Protect your Azure infrastructure with Azure Site Recovery</h3> <ul> <li>What is Azure Site Recovery</li> <li>Prepare for disaster recovery with Azure Site Recovery</li> <li>Run a disaster recovery drill</li> <li>Failover and failback using Azure Site Recovery</li> </ul> <h3>20 - Protect your virtual machines by using Azure Backup</h3> <ul> <li>Azure Backup features and scenarios</li> <li>Back up an Azure virtual machine by using Azure Backup</li> <li>Restore virtual machine data</li> </ul> <h3>21 - Active Directory Domain Services migration</h3> <ul> <li>Examine upgrade vs. migration</li> <li>Upgrade a previous version of Active Directory Domain Services to Windows Server 2022</li> <li>Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version</li> <li>Explore the Active Directory Migration Tool</li> </ul> <h3>22 - Migrate file server workloads using Storage Migration Service</h3> <ul> <li>Storage Migration Service overview and usage scenarios</li> <li>Storage migration requirements</li> <li>Migrate a server with Storage migration</li> <li>Evaluate storage migration considerations</li> </ul> <h3>23 - Migrate Windows Server roles</h3> <ul> <li>Describe the Windows Server Migration Tools</li> <li>Install the Migration Tools</li> <li>Migrate roles using the Migration Tools</li> </ul> <h3>24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines</h3> <ul> <li>Plan your migration</li> <li>Describe Azure Migrate</li> <li>Perform server assessment</li> <li>Assess physical servers with Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> </ul> <h3>25 - Upgrade and migrate Windows Server IaaS virtual machines</h3> <ul> <li>Describe Azure Migrate</li> <li>Migrate Windows Server workloads by using Azure Migrate</li> <li>Describe storage migration</li> <li>Migrate file servers by using Storage Migration Service</li> </ul> <h3>26 - Containerize and migrate ASP.NET applications to Azure App Service</h3> <ul> <li>Azure Migrate App Containerization overview</li> </ul> <h3>27 - Monitor Windows Server performance</h3> <ul> <li>Use Performance Monitor to identify performance problems</li> <li>Use Resource Monitor to review current resource usage</li> <li>Review reliability with Reliability Monitor</li> <li>Implement a performance monitoring methodology</li> <li>Use Data Collector Sets to analyze server performance</li> <li>Monitor network infrastructure services</li> <li>Monitor virtual machines running Windows Server</li> <li>Monitor performance with Windows Admin Center</li> <li>Use System Insights to help predict future capacity issues</li> <li>Optimize the performance of Windows Server</li> </ul> <h3>28 - Manage and monitor Windows Server event logs</h3> <ul> <li>Describe Windows Server event logs</li> <li>Use Windows Admin Center to review logs</li> <li>Use Server Manager to review logs</li> <li>Use custom views</li> <li>Implement event log subscriptions</li> </ul> <h3>29 - Implement Windows Server auditing and diagnostics</h3> <ul> <li>Describe basic auditing categories</li> <li>Describe advanced categories</li> <li>Log user access</li> <li>Enable setup and boot event collection</li> </ul> <h3>30 - Troubleshoot Active Directory</h3> <ul> <li>Recover objects from the AD recycle bin</li> <li>Recover the AD DS database</li> <li>Recover SYSVOL</li> <li>Troubleshoot AD DS replication</li> <li>Troubleshoot hybrid authentication issues</li> </ul> <h3>31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances</h3> <ul> <li>Enable Azure Monitor for Virtual Machines</li> <li>Monitor an Azure Virtual Machine with Azure Monitor</li> <li>Enable Azure Monitor in hybrid scenarios</li> <li>Collect data from a Windows computer in a hybrid environment</li> <li>Integrate Azure Monitor with Microsoft Operations Manager</li> </ul> <h3>32 - Monitor your Azure virtual machines with Azure Monitor</h3> <ul> <li>Monitoring for Azure VMs</li> <li>Monitor VM host data</li> <li>Use Metrics Explorer to view detailed host metrics</li> <li>Collect client performance counters by using VM insights</li> <li>Collect VM client event logs</li> </ul> <h3>33 - Troubleshoot on-premises and hybrid networking</h3> <ul> <li>Diagnose DHCP proble</li></ul></div>

Microsoft Certified Solutions Associate (MCSA)

AZ-801T00 Configuring Windows Server Hybrid Advanced Services

<section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active&rsquo;s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.</p><p style="color: inherit; font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: inherit;">The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.</p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(235, 92, 35);">Programme Content</strong></p><section style="color: rgb(105, 105, 105); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(105, 105, 105);"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">THE LESSONS WITHIN THE COURSE ARE:</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Modern Sleep Problems</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Physiology</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep: Performance and Recovery</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Sleep Analysis</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">SLEEPS Strategy</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Expert Interviews</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.</p><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Programme Support</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.</span></p></div></section><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><p data-fake-id="#toggle-id-1" itemprop="headline" tabindex="0" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><strong style="color: rgb(235, 92, 35); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(235, 92, 35);">Course Achievement</strong></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png" alt="" width="300" height="40" srcset="https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-300x40.png 300w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-450x59.png 450w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-1030x136.png 1030w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-768x101.png 768w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1-705x93.png 705w, https://platinumtraininginstitute.com/wp-content/uploads/2023/03/nfe-transparent-1.png 1310w" sizes="(max-width: 300px) 100vw, 300px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section fr-original-style="" style="box-sizing: border-box;"><div data-tags="{All} " fr-original-style="" style="box-sizing: border-box;"><div itemprop="text" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section></div><div style="color: rgb(105, 105, 105); box-sizing: border-box;" fr-original-style=" color: rgb(105, 105, 105);"><br fr-original-style="" style="box-sizing: border-box;"></div>

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).
Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.
The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.
Programme Content
The NSRC is composed of 5 main lessons and a series of engaging sleep expert interviews. The content covers a broad spectrum of knowledge to provide a solid foundation of data, science, and practical coaching solutions. All the course lessons are taught and assessed in English, therefore it is essential you are confident studying in this language.
THE LESSONS WITHIN THE COURSE ARE:
Modern Sleep Problems
Sleep Physiology
Sleep: Performance and Recovery
Sleep Analysis
SLEEPS Strategy
Expert Interviews
The size and complexity of each lesson varies but will be certain to provide you with the necessary knowledge and skills to support others in their quest to optimise sleep. The course is progressive and is designed to lay a foundation of theoretical knowledge during the first 3 lessons. This knowledge is then applied to analysis and strategically planned solutions in lessons 4 and 5.
Programme Support
The course of study is clearly outlined within the online platform and provides learners with a full syllabus that informs them of the content to be covered, recommended reading books to purchase, and the assessments required to pass the course. This course is a self-guided, self-paced programme of study. The only restriction is in the time allowed to complete the certificate, which stands at a maximum of 12 weeks from the start of enrollment. You will also have access to live tutor support through on our built-in online platform messaging system.
Course Achievement
Successful completion of all 5 lessons, passing the 5 short quiz assessments, and successfully completing the final case study quiz assessment is required to be awarded the Nordic Sleep Recovery Coach Certificate. The pass mark for each individual assessment is set at 70%. Your learning journey will be carefully tracked, and the final course grade will be awarded after of the completion of all content and the final course case study exam. The 6 assessments are then aggregated into one final course grade where the student must reach or exceed a total of 70%. Upon successful completion you will be awarded a digital certificate of completion that can be saved or printed for your records




Platinum Training Institute

Sleep

Coaching

The Nordic Sleep Recovery Coach (SRC) online professional development certificate offers a unique lifestyle skill that can help qualified health, wellness, and fitness professionals offer an important niche coaching service to their clients. The NSRC course materials have been reviewed and approved under Europe Active’s professional development scheme, the Lifelong Learning Programme, receiving the maximum allowable annual learning recognition of 10 hours (equivalent to credit points).

Sleep loss and problems associated with obtaining sufficient quality sleep are steadily increasing in modern society. This is having a considerable impact on health and wellbeing, far more than most people are aware. We believe that fitness professionals around the globe already have the access and interaction with the general public through existing clubs and services to be able to have a significant impact on improving sleep habits and behaviours, thus improving health and fitness outcomes considerably.

The NSRC certificate is the result of extensive research and development to help provide you with an engaging learning journey underpinned by the latest cutting-edge science. We recognise that an expert fitness professional needs a broad range of knowledge and practical skills to be able to deliver a first-class service. The NSRC offers more than just knowledge, it provides helpful client analytical tools and an innovative sleep strategy process. Studying at your own pace through an interactive, online platform will allow you to fit your education around your life commitments and to learn in conjunction with your personal circumstances.

Nordic Sleep Recovery Coach

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>The C|CT is ideal for anyone looking to start their career in cybersecurity or add a strong foundational understanding of the cybersecurity concepts and techniques required to be effective on the job. The course is especially well suited to:<br />Early-career IT professionals, IT managers, career changers, and career advancers<br />Students and recent graduates</p>Overview<p>After completing this course, you will understand:<br />Key concepts in cybersecurity, including information security and network security<br />Information security threats, vulnerabilities, and attacks<br />The different types of malware<br />Identification, authentication, and authorization<br />Network security controls<br />Network security assessment techniques and tools (threat hunting, threat intelligence, vulnerability<br />assessment, ethical hacking, penetration testing, configuration and asset management)<br />Application security design and testing techniques<br />Fundamentals of virtualization, cloud computing, and cloud security<br />Wireless network fundamentals, wireless encryption, and related security measures<br />Fundamentals of mobile, IoT, and OT devices and related security measures<br />Cryptography and public-key infrastructure<br />Data security controls, data backup and retention methods, and data loss prevention techniques<br />Network troubleshooting, traffic and log monitoring, and analysis of suspicious traffic<br />The incident handling and response process<br />Computer forensics and digital evidence fundamentals, including the phases of a forensic investigation<br />Concepts in business continuity and disaster recovery<br />Risk management concepts, phases, and frameworks</p><p>EC-Council?s C|CT certification immerses students in well-constructed knowledge transfer. Training is accompanied by critical thinking challenges and immersive lab experiences that allow candidates to  apply their knowledge and move into the skill development phase in the class itself. Upon completing  the program, C|CT-certified professionals will have a strong foundation in cybersecurity principles  and techniques as well as hands-on exposure to the tasks required in real-world jobs. <br /></p></div><div id="course-pills-2"><h4>Course Outline </h4><ul><li>Information Security Threats and Vulnerabilities </li><li>Information Security Attacks</li><li>Network Security Fundamentals</li><li>Identification, Authentication, and Authorization</li><li>Network Security Controls: Administrative Controls</li><li>Network Security Controls: Physical Controls</li><li>Network Security Controls: Technical Controls</li><li>Network Security Assessment Techniques and Tools</li><li>Application Security</li><li>Virtualization and Cloud Computing</li><li>Wireless Network Security</li><li>Mobile Device Security</li><li>Internet of Things (IoT) and Operational Technology (OT) Security</li><li>Cryptography</li><li>Data Security</li><li>Network Troubleshooting</li><li>Network Traffic Monitoring</li><li>Network Log Monitoring and Analysis</li><li>Incident Response</li><li>Computer Forensics</li><li>Business Continuity and Disaster Recovery</li><li>Risk Management</li></ul></div>

Certified in Cybersecurity (CC)

Certified Technology Specialist (CTS)

Certified Cryptocurrency Investigator Course (CCI)

Certified Cyber Professional (CCP)

EC-Council Certified Cybersecurity Technician (C|CT)

<div>
                        
                        <div>
                            <p> </p>
<p><span>After mastering all the necessary concepts of Disaster Recovery processes, you can sit for the exam and gain the "Certified Lead Disaster Recovery Manager' credential. By holding this Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead Disaster Recovery teams in implementing Disaster Recovery strategies based on best practices. </span></p>
                        </div>
                    </div>
                    <div>
                        <h2>About This Course</h2>
                        <div>
                            <p> </p>
<h2>Learning objectives</h2>
<p> </p>
<ul>
<li>Acknowledge the correlation between Disaster Recovery, Business Continuity Management, Information Security and other IT areas and frameworks</li>
<li>Master the concepts, approaches, methods and techniques used for the implementation and effective management of a Disaster Recovery Plan</li>
<li>Learn how to interpret the ICT Disaster Recovery strategies in the specific context of an organization</li>
<li>Learn how to support an organization to effectively plan, implement, manage, monitor and maintain DR services based on best practices</li>
<li>Acquire the expertise to advise an organization in implementing an effective Disaster Recovery Plan based on best practices</li>
</ul>
<h2> </h2>
<h2>Educational approach</h2>
<p> </p>
<ul>
<li>This training is based on both theory and best practices used in the implementation and management of a DR plan</li>
<li>Lecture sessions are illustrated with examples based on case studies</li>
<li>Practical exercises are based on a case study which includes role playing and discussions</li>
<li>Practice tests are similar to the Certification Exam</li>
</ul>
<h2> </h2>
<h2><span>Course Content</span></h2>
<p> </p>
<p><span>Day 1</span>: Introduction to Disaster Recovery and initiation of a DR plan</p>
<p><span>Day 2</span>: Risk Mitigation Strategies and Disaster Recovery Planning</p>
<p><span>Day 3</span>: Disaster Recovery facilities, services, recovery sites, response and activation</p>
<p><span>Day 4</span>: DRP testing, monitoring, measurement and continuous improvement; the examination</p>
                        </div>
                    </div>
                    <div>
                        <h2>Accreditation</h2>
                        <div>
                            <p><img src="https://www.the-training-centre.com/content/img/National%20Accreditation%20Service%20(3).jpg" height="200" width="256" /></p>
                        </div>
                    </div>
                    <div>
                        <h2>Prerequisites</h2>
                        <div>
                            <p> </p>
<p><span>A foundational understanding of Disaster Recovery Services and knowledge</span> of management principles, concepts and strategies.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Assessment</h2>
                        <div>
                            <p> </p>
<p>The exam for this course consists of 12 essay type questions, to be completed within the 150 minute timeframe and achieving the 70% pass mark.</p>
<p>Exam results are provided within 24 hours.</p>
                        </div>
                    </div>
                    <div>
                        <h2>What's Included?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Certification fees are included on the exam price</li>
<li>Training material containing over 450 pages of information and practical examples will be distributed</li>
<li>A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued</li>
<li>In case of exam failure, you can retake the exam within 12 months for free</li>
</ul>
                        </div>
                    </div>
                    <div>
                        <h2>Provided by</h2>
                        <div>
                            <p> </p>
<p>This course is Accredited by <a title="NACS" href="http://www.nacs.ee" target="_blank">NACS</a> and Administered by the <a title="IECB" href="https://www.iecb.org" target="_blank">IECB</a>.</p>
                        </div>
                    </div>
                    <div>
                        <h2>Who Should Attend?</h2>
                        <div>
                            <p> </p>
<ul>
<li>Information Security Managers</li>
<li>Incident Managers</li>
<li>Helpdesk Managers</li>
<li>Executives with Governance concerns</li>
</ul>
<p> </p>
                        </div>
                    </div>

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