Kano Analysis is a unique tool that has a structured approach to understand the customer requirements, translate those needs/requirements into specific categories, and prioritize them. This tool is extensively used by Six Sigma Green Belts and Black Belts in their Lean Six Sigma projects. Kano Analysis is most effective in the Define Phase of any Six Sigma Green Belt or a Six Sigma Black Belt project.
Agile Scrum is a highly effective approach for managing and successfully completing even the most complex projects. In this course, you will learn how to train and coach your product owner using Agile Scrum techniques and understand the difference between a traditional project manager and a Scrum Master. No prior experience is required to take this course.