Name: Asthma Update
Price: 180 GBP
Availability: InStock

London

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Title:</strong> 3ds Max Essential Training Course<br fr-original-style="" style="box-sizing: border-box;">Perfect for novice 3ds Max users, our Essentials Training Course, hosted by an Autodesk Certified Trainer, equips you with core skills for creating 3D models and animations.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><a href="https://www.autocadtraininglondon.co.uk/product-page/3ds-max-basic-to-fundamentals-training-course" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">&nbsp;Click here for more info: Website</strong></a></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Duration: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">16 hours</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Method: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">1-on-1, Personalized Attention, Tailored Content, Flexible Pace, Individual Support<br fr-original-style="" style="box-sizing: border-box;">Schedule: </strong>Tailor your own schedule by pre-booking a convenient hours, available from Mon to Sat between 9 am and 7 pm.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Highlights:</strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comprehensive Learning:</strong> Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expert Guidance:</strong> Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Flexible Scheduling:</strong> Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interactive Learning:</strong> Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Job Opportunities:</strong> Upon completion, students can pursue careers as:</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3D Modelers:</strong> Creating detailed 3D models for games, movies, or architectural visualization.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Animation Artists:</strong> Designing engaging animations for various media platforms.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Visual Effects (VFX) Artists:</strong> Working on special effects for films, TV shows, and commercials.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Architectural Visualizers:</strong> Producing realistic architectural renders for construction and design projects.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Game Designers:</strong> Developing immersive game environments and characters.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recommended Reading:</strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"3ds Max 2022 for Beginners" by CADFolks:</strong> A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"Mastering Autodesk 3ds Max 2022" by Nicholas Boughen:</strong> A comprehensive resource for mastering advanced features and workflows in 3ds Max.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"The Animator&#39;s Survival Kit" by Richard Williams:</strong> A classic animation guide providing valuable insights for aspiring animators.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Upon completing the 3ds Max Basic to Fundamentals Training Course, participants will:</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Master 3ds Max Tools:</strong> Gain a deep understanding of the software interface, tools, and navigation, enabling efficient 3D modeling and animation.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create Complex Models:</strong> Develop proficiency in creating intricate 3D models, including objects, characters, and architectural elements, using various modeling techniques.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Apply Realistic Textures:</strong> Learn to apply textures, maps, and materials to enhance the realism of 3D models, understanding diffuse, bump, and reflective materials.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Perfect Lighting and Rendering:</strong> Acquire skills in setting up various lights, environment lighting, and global illumination for realistic renderings, optimizing rendering settings for quality output.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Animate with Precision:</strong> Master keyframe animation, path animation, and constraints, bringing 3D scenes to life with smooth and accurate motion.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Dynamics and Simulations:</strong> Explore basic dynamics and simulations, including particle systems, creating dynamic and interactive 3D environments.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-Solve Creatively:</strong> Develop problem-solving skills for common challenges in 3D design, using innovative techniques and tools.</p>
</li>
<li fr-original-style="" style="box-sizing: border-box;">
<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Professional Project Execution:</strong> Apply learned skills to real-world projects, ensuring a professional approach to 3D modeling, animation, and visualization.</p>
</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">By the end of the course, participants will be equipped with the knowledge and skills to confidently create visually stunning 3D models, animations, and visualizations, making them proficient 3ds Max users ready for diverse industry applications.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Highlights:</strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Comprehensive Learning:</strong> Covering 3ds Max from the basics, including interface navigation and customization, to essential skills for professional 3D modeling and animations.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Expert Guidance:</strong> Certified tutors and industry experts provide personalized attention, ensuring a deep understanding of 3D concepts.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Flexible Scheduling:</strong> Tailor the learning experience to your pace and preferences, with one-on-one sessions available from Monday to Sunday.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Interactive Learning:</strong> Engage in hands-on exercises and practical projects, enhancing your skills in a real-world context.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Job Opportunities:</strong> Upon completion, students can pursue careers as:</p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">3D Modelers:</strong> Creating detailed 3D models for games, movies, or architectural visualization.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Animation Artists:</strong> Designing engaging animations for various media platforms.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Visual Effects (VFX) Artists:</strong> Working on special effects for films, TV shows, and commercials.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Architectural Visualizers:</strong> Producing realistic architectural renders for construction and design projects.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Game Designers:</strong> Developing immersive game environments and characters.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recommended Reading:</strong></p>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"3ds Max 2022 for Beginners" by CADFolks:</strong> A beginner-friendly guide covering fundamental concepts and techniques in 3ds Max.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"Mastering Autodesk 3ds Max 2022" by Nicholas Boughen:</strong> A comprehensive resource for mastering advanced features and workflows in 3ds Max.</li>
<li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">"The Animator&#39;s Survival Kit" by Richard Williams:</strong> A classic animation guide providing valuable insights for aspiring animators.</li>
</ul>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">These books offer valuable knowledge and techniques, complementing the skills learned in the course and aiding in future career endeavors.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Receive ongoing email support for a lifetime. Access comprehensive handouts and valuable documents.<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
Explore flexible financial support choices, including installment plans and funding through job center plus and DWP (Contact us for specifics).<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
Rest assured with our money-back guarantee: If you&#39;re dissatisfied after your initial session, we address your concerns and provide a refund if necessary (Terms and conditions may apply).<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
Get help with computer optimization to enhance software performance in Autocad, 3ds Max, and Photoshop on both PC platforms.<br fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
Benefit from our industry connections, facilitating portfolio promotion and job opportunities.</p>

ATL Autocad Training London

3D Modelling

Autodesk

3D Animation

Trainers Course

3D & Animation

3D Design

3ds Max Essential Training Course

General Admission

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Learn the most effective ways to identify the reasons for waste or failure in a process by gaining knowledge from this </span><b>Root Cause Analysis: Toolkit. </b><span>This training will help you discover effective strategies and present the best templates for finding the origins of errors and malpractice in any complex business process.</span></p><p><span>By taking part in this definitive </span><b>Root Cause Analysis </b><span>tutorial and making use of the tools and guidance included, problem-solving will become a positive and fruitful experience. From learning about the foundations of Lean Six Sigma and other process improvement principles, you will be taught how to investigate and mitigate the primary reasons for problems in a process. This learning is invaluable for both risk and problem management, providing practical and useful ways to assess and control issues at work. </span></p></div>
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					<div><p>This best selling <strong>Root Cause Analysis: Toolkit </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Root Cause Analysis: Toolkit </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p>
<p>The <strong>Root Cause Analysis: Toolkit </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Root Cause Analysis: Toolkit </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p>
<p>After successfully completing the<strong> Root Cause Analysis: Toolkit</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Root Cause Analysis: Toolkit </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p>
<p>We know that you are busy and that time is precious, so we have designed the <strong>Root Cause Analysis: Toolkit </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p>
<p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Root Cause Analysis: Toolkit

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p>The <strong>Business Communication Skills</strong> course focuses on facilitation in business, and why it is important in meetings. You will learn how to use a wide range of facilitation tools, which can be applied in business meetings and stakeholder analysis, strengthening your leadership and relationship-building skills. </p><p>Through this course, you will learn how to build rapport and plan a meeting agenda to ensure productive business meetings where desired outcomes are met. You will also enhance your problem-solving and management skills, to deal with stakeholders, clients and colleagues effectively.</p><p>By the end of this training, you will have learnt the tools and techniques to enhance your own facilitation style, equipped with the skills and knowledge needed to facilitate productive discussion, support meeting participants, and form successful working relationships.</p></div>
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					<div><p>This best selling <strong>Business Communication Skills </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Business Communication Skills </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Business Communication Skills</strong> is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Business Communication Skills </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Business Communication Skills</strong>, you will be awarded a certificate of completion  as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Business Communication Skills</strong> will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Business Communication Skills </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Business Communication Skills

Overview
★★ 24 Hour Limited Time Flash Sale ★★
Event Planning and Management at QLS Level 2
***Key Features of Event Planning and Management at QLS Level 2***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into the exciting world of Event Planning and Management with our comprehensive course designed to transform your career. This Event Planning and Management programme offers a deep dive into the essentials of organising and overseeing successful events. Whether you dream of planning corporate events, weddings, or social gatherings, this course equips you with the skills needed for effective Event Planning and seamless Management.
Our Event Planning and Management course delves into every facet of the event industry. From initial concept development to execution and follow-up, you will learn the intricacies of Event Planning. The programme covers crucial elements such as budgeting, vendor coordination, and client relations, ensuring you have a thorough understanding of Management techniques required to deliver outstanding events.
By mastering the art of Event Planning and Management, you will be prepared to handle diverse events with confidence. This course provides a different approach to Event Planning, combining theory with actionable insights. You will gain the expertise to manage events of all sizes and complexities, setting you on a path to success in the dynamic field of Event Planning and Management.
Facilities that you will receive after enrolling on The Event Planning and Management at QLS Level 2 course From Skill Up
Grasp fundamental principles of Event Planning and Management.
Develop skills for efficient Event Planning and execution.
Master budget creation and financial management for events.
Learn to coordinate with vendors and stakeholders effectively.
Understand client needs and tailor Event Planning strategies accordingly.
Gain expertise in managing event logistics and schedules.
Enhance problem-solving abilities during event execution.
Cultivate skills for marketing and promoting events.
Learn to evaluate the success of events and gather feedback.
Develop a comprehensive approach to Event Management from start to finish
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 2 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
The Event Planning and Management course offers an in-depth exploration of the event industry. You will learn essential skills in Event Planning, including budgeting, scheduling, and vendor management. The course covers both theoretical concepts and techniques to ensure successful event execution. Gain the expertise to organise and manage events efficiently, whether they are corporate functions, social gatherings, or weddings. Prepare to make a significant impact in the field with this detailed programme in Event Planning and Management.
Who is this course for?
This Event Planning and Management course is ideal for:
Aspiring event planners looking to break into the industry.
Individuals seeking to enhance their event management skills.
Professionals aiming to specialise in event coordination.
Entrepreneurs interested in starting their own event planning business.
Those wanting to improve their organisational and management abilities.
Requirements
For this Diploma in Event Planning and Management course, you don't need any formal qualifications. Just need to have:
A keen interest in event planning.
Basic organisational skills.
Commitment to completing the course.
Career path
Unlock diverse career opportunities with our Event Planning and Management course. Explore these lucrative paths:
Event Planner: £25,000 - £40,000
Event Manager: £30,000 - £50,000
Wedding Coordinator: £20,000 - £35,000
Corporate Event Coordinator: £28,000 - £45,000
Conference Organiser: £30,000 - £50,000
Freelance Event Consultant: £25,000 - £55,000

Skill Up

Event Management

Project Management

Event Planner

Level 2 QLS Endorsed Diploma | 100 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support


Event Planning and Management at QLS Level 2


Overview
★★ 24 Hour Limited Time Flash Sale ★★
Telephone Skills at QLS Level 2
***Key Features of Telephone Skills at QLS Level 2***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Are you ready to master the art of effective communication through the Telephone? Our comprehensive Diploma in Telephone communication at QLS Level 5 is crafted to transform your telephonic skills, making you proficient and confident in managing all types of calls. The ability to communicate effectively over the Telephone is crucial in today’s fast-paced world, and this course is your gateway to mastering this essential skill.
In the realm of Telephone communication, clarity and confidence are paramount. This course delves into the nuances of Telephone etiquette, customer service, and professional communication. Whether you're handling customer inquiries, making business calls, or managing client relationships, the Diploma in Telephone equips you with the knowledge to excel. You'll learn how to navigate difficult conversations, ensure customer satisfaction, and convey messages clearly and professionally.
Beyond theoretical understanding, the Diploma in Telephone includes different insights and essential applications. You'll develop techniques to handle high-pressure situations and deliver outstanding service consistently. By the end of this course, your Telephone skills will be second to none, empowering you to make a significant impact in any professional setting. Prepare to elevate your Telephone communication and open doors to exciting career opportunities.
Facilities that you will receive after enrolling on The Telephone Skills at QLS Level 2 course From Skill Up
Develop effective Telephone etiquette.
Handle customer inquiries efficiently over the Telephone.
Manage difficult Telephone conversations with confidence.
Enhance customer service through Telephone interactions.
Improve clarity and professionalism in Telephone calls.
Apply problem-solving skills in Telephone communication.
Build strong relationships through Telephone conversations.
Ensure customer satisfaction via the Telephone.
Navigate high-pressure Telephone situations effectively.
Certificates
Digital Certificate
This course comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 2 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
Unlock the power of effective Telephone communication with our Diploma in Telephone at QLS Level 5. This course is designed to enhance your Telephone skills, focusing on clarity, professionalism, and customer satisfaction. You'll learn to manage various Telephone scenarios, from customer inquiries to difficult conversations, ensuring you're always prepared. With essential insights and necessary applications, the Diploma in Telephone will elevate your communication skills, making you a valuable asset in any professional environment. Dive into the world of Telephone communication and transform your ability to connect and communicate.
Who is this course for?
This Diploma in Telephone course is ideal for:
Customer service representatives seeking to improve their Telephone skills.
Sales professionals looking to enhance their Telephone communication.
Administrative staff aiming to handle Telephone inquiries more effectively.
Business professionals needing to master Telephone etiquette.
Individuals interested in excelling in Telephone-based roles.
Requirements
For this Diploma in Telephone course, you don't need any formal qualifications. Just need to have:
A keen interest in mastering Telephone communication.
Commitment to completing the course.
Basic understanding of Telephone operations.
Career path
Unlock diverse career opportunities with our Diploma in Telephone course. Explore these lucrative paths:
Customer Service Representative: £18,000 - £25,000
Sales Representative: £20,000 - £30,000
Administrative Assistant: £19,000 - £28,000
Call Centre Supervisor: £22,000 - £35,000
Telemarketer: £18,000 - £26,000
Client Relationship Manager: £25,000 - £40,000

Customer Service

Professional Skills

Communication Skills

Telephone Skills at QLS Level 2


<p><strong>If you're interested in starting a career in the cleaning industry or want to establish your own cleaning business, but require comprehensive knowledge and skills related to cleaning business operations and safety regulations, then the Cleaning Diploma course is an ideal choice. This course is designed to equip cleaning professionals with the necessary expertise to effectively train their staff, focusing on various aspects such as workplace safety, first aid, and personal protective equipment (PPE).</strong></p><p><strong>Job Responsibilities:</strong></p><ul><li>Performing general cleaning tasks such as sweeping, mopping, and vacuuming.</li><li>Dusting and polishing surfaces, furniture, and fixtures.</li><li>Cleaning and sanitising bathrooms, kitchens, and communal areas.</li><li>Emptying and disposing of trash and waste materials.</li><li>Operating cleaning equipment and machinery.</li><li>Reporting maintenance issues and safety hazards.</li><li>Restocking cleaning supplies and maintaining inventory.</li><li>Following health and safety guidelines and procedures.</li></ul><p><strong>Skills Needed to Be Successful:</strong></p><ul><li>Attention to detail for thorough cleaning.</li><li>Time management and organisational skills.</li><li>Physical stamina for performing demanding tasks.</li><li>Knowledge of cleaning products and techniques.</li><li>Strong communication and interpersonal skills.</li><li>Ability to follow instructions and work independently.</li><li>Adaptability and flexibility in different cleaning environments.</li><li>Problem-solving skills for addressing cleaning challenges.</li></ul><p><strong>Expected Salaries in the UK:</strong></p><ul><li>Cleaner: £9 - £10 per hour</li><li>Housekeeper: £10 - £12 per hour</li><li>Janitor: £9 - £11 per hour</li><li>Window Cleaner: £10 - £15 per hour</li><li>Carpet Cleaner: £9 - £12 per hour</li><li>Industrial Cleaner: £9 - £11 per hour</li></ul><p><strong>Key Features of Cleaning </strong><strong>Career Bundle</strong></p><ul><li>CPD Accredited Cleaning Diploma Courses</li><li>Instant PDF certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Courses Details </strong></p><p><strong>Course 01: Level 5 Certificate in Cleaning</strong></p><p>Gain expertise in house cleaning, kitchen cleaning, office cleaning, waste management, chemical safety, starting and managing a cleaning business, customer satisfaction, and staff management through this comprehensive course.</p><p><strong>Course 02: Personal Protective Equipment</strong></p><p>Understand the importance of personal protective equipment (PPE) and learn about hazard assessment, training methods, and the different types of PPE.</p><p><strong>Course 03: Working at Height Training</strong></p><p>Acquire knowledge about regulations, duties, risk assessment, prevention strategies, and the equipment used for working at heights.</p><p><strong>Course 04: Working in Confined Spaces</strong></p><p>Explore the laws and regulations related to working in confined spaces, conduct risk assessments, implement control measures, and learn emergency procedures.</p><p><strong>Course 05: Health and Safety Level 2</strong></p><p>Gain a comprehensive understanding of workplace health and safety laws, risk assessment, welfare requirements, accident prevention, and electrical, fire, and gas safety.</p><p><strong>Course 06: First Aid at Work</strong></p><p>Develop essential first aid skills for the workplace, including incident management, primary and secondary surveys, basic first-aid techniques, and dealing with injuries and illnesses.</p><p><strong>Course 07: Coronavirus (COVID-19) Awareness</strong></p><p>Stay informed about the COVID-19 outbreak with insights into contamination, symptoms, spreading, vaccines, prevention measures, updates for UK citizens, and global outbreak statistics.</p><p><strong>Accreditation</strong></p><p>This Cleaning Diploma bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Cleaning Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        70 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This comprehensive course is ideal for individuals associated with the food sector, such as:</p><ul><li>Domestic Cleaners</li><li>Window Cleaners</li><li>Cleaning Business Owners</li><li>Mobile Cleaners</li><li>Cleaning Operatives</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior degree or experience is required to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Electrician Course will help you to explore avariety of career paths in the related industry, including:</p><ul><li>Cleaner</li><li>Housekeeper</li><li>Janitor</li><li>Window Cleaner</li><li>Carpet Cleaner</li><li>Industrial Cleaner</li><li>Office Cleaner</li><li>Hospital Cleaner</li><li>School Cleaner</li><li>Hotel Housekeeper</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Hardcopy Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p><strong>Hardcopy Certificate (UK Delivery):</strong></p><p>For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only <strong>£3.99</strong>.</p><p><strong>Hardcopy Certificate (International Delivery):</strong></p><p>For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.</p></div>

                        </div>

Training Express

Level 5 Cleaning Diploma Accredited Career Bundle Course

★★ 24 Hour Limited Time Flash Sale ★★
Addiction Therapy and Psychology at QLS Level 2
***Key Features of Addiction Therapy and Psychology at QLS Level 2***
Free QLS Certificate
Free CPD PDF Certificate + Transcript
Step into a transformative journey with our Diploma in Addiction Therapy and Psychology at QLS Level 2. This programme is designed to provide you with a profound understanding of therapy and psychology, focusing on addiction treatment. Through an engaging and comprehensive curriculum, you will gain the necessary skills to support individuals on their path to recovery. The course will equip you with the knowledge to make a significant impact in the field of addiction therapy.
Therapy and psychology play a critical role in addressing addiction issues. Our diploma covers essential topics such as the psychological roots of addiction, therapeutic approaches, and effective treatment strategies. By delving into these areas, you will develop a robust foundation in addiction therapy and psychology. This programme also emphasises the importance of empathy and understanding, which are vital for successful therapeutic practice.
The Diploma in Addiction Therapy and Psychology at QLS Level 2 not only provides theoretical knowledge but also different insights aligned with industry standards. You will be prepared to handle diverse situations, ensuring the well-being of those seeking help. Upon completing this course, you will be well-equipped to pursue a fulfilling career in therapy and psychology, making a meaningful impact on individuals and communities affected by addiction.
Learning Outcomes
Understand the principles of addiction therapy.
Develop effective communication skills in therapeutic settings.
Gain insights into the psychological aspects of addiction.
Learn various therapeutic approaches to addiction treatment.
Master techniques for supporting individuals in recovery.
Understand the ethical considerations in therapy and psychology.
Develop problem-solving skills tailored to addiction therapy.
Gain knowledge of treatment planning and implementation.
Learn to build trust-based relationships with clients.
Enhance the ability to assess and evaluate treatment outcomes.
Certificates
Digital Certificate
This bundle comes with a free CPD Accredited PDF Copy certificate+ Transcript (according to the Learner's Choice). For additional courses, it costs £14.99 per copy.
Level 2 QLS Endorsed Hardcopy Certificate
Hard copy certificate - Included
Certificate delivery is Free for UK residents, whereas it costs £10 for international students as a delivery charge.
Note: Skill-up is a Janets-approved resale partner for Quality Licence Scheme Endorsed courses.
Hard Copy Certificate
Get CPD Accredited Hard Copy certificate for £19.99 per copy. The delivery fee for the Hard Copy certificate, however, is free for UK residents, whereas it costs £10 for international students as delivery charge.
Course Description
The Diploma in Addiction Therapy and Psychology at QLS Level 2 offers a comprehensive understanding of addiction treatment and psychological principles. This course covers key areas such as the psychological roots of addiction, therapeutic techniques, and treatment strategies. Learners will acquire the skills needed to support individuals on their recovery journey, ensuring they can provide effective and empathetic care.
Who is this course for?
This Diploma in Addiction Therapy and Psychology at QLS Level 2 course is ideal for:
Aspiring addiction therapists.
Individuals interested in the psychological aspects of addiction.
Professionals seeking to enhance their therapeutic skills.
Counsellors aiming to expand their service offerings.
Anyone committed to supporting individuals in recovery.
Requirements
For this Diploma in Addiction Therapy and Psychology at QLS Level 2 course, you don't need any formal qualifications. Just need to have:
A strong interest in addiction therapy and psychology.
A commitment to completing the course.
A desire to support individuals in recovery.

Career path
Unlock diverse career opportunities with our Diploma in Addiction Therapy and Psychology at QLS Level 2 course. Explore these lucrative paths:
Addiction Therapist: £22,000 - £35,000
Counsellor: £20,000 - £30,000
Psychology Assistant: £19,000 - £28,000
Substance Abuse Counsellor: £22,000 - £35,000
Rehabilitation Worker: £20,000 - £30,000
Mental Health Support Worker: £18,000 - £25,000


Psychologist

Psychology

Addiction Medicine

Therapy

Addiction Therapy and Psychology at QLS Level 2



<p>Our exclusive bundle is your gateway to personal and professional success! Dive into a dynamic learning experience that seamlessly weaves together the essential threads of numeracy and literacy. Ignite your potential with the Functional Skills English Level 2, designed to enhance your communication prowess. Master the art of articulation, boost your writing finesse, and harness the power of effective expression.</p><p>Simultaneously, delve into the world of numbers with Functional Skills Maths Level 2. Transform mathematical challenges into triumphs as you navigate through practical applications and problem-solving scenarios. This meticulously curated bundle isn't just an educational investment; it's a key to unlocking doors to new opportunities. Join us on a journey where words and numbers converge, shaping a brighter future tailored to your aspirations. Seize this chance to redefine your capabilities.</p><p><strong>This bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Functional Skills English Level 2</li><li><strong>Course 02: </strong>Functional Skills Maths level 2</li></ul><p><strong>Key Features</strong></p><p>The key features of this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course are below:</p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Functional Skills English and Maths Level 2 course</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this </strong><strong>Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course to excel!</strong></p><p><strong>How You will be Benefited from Functional Skills English Level 2 &amp; Functional Skills Maths Level 2</strong></p><p>All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Course Curriculum :</strong></p><p><strong>Functional Skills English Level 2</strong></p><ul><li>Module 01: Linguistics</li><li>Module 02: Teaching Grammar and Vocabulary</li><li>Module 03: The Basics of Sentence</li><li>Module 04: Structure of Sentence</li><li>Module 05: Question</li><li>Module 06: Punctuation &amp; Capitalisation</li><li>Module 07: Spelling</li><li>Module 08: English Pronunciation</li><li>Module 09: Teaching Receptive Skills: Reading</li><li>Module 10: Teaching Productive Skills: Writing</li><li>Module 11: Teaching Receptive Skills: Listening</li><li>Module 12: Teaching Productive Skills: Speaking</li></ul><p><strong>Functional Skills Maths Level 2</strong></p><ul><li>Integers ( Directed Numbers)</li><li>Factors and Multiples</li><li>Fractions</li><li>Simplification Rule : BODMAS</li><li>Decimal numbers</li><li>Rational Numbers</li><li>Approximation</li><li>Estimation and Scientific Notation or Standard form</li><li>Percentage</li><li>Ratio and Proportion</li><li>Unitary Method and its Applications</li><li>Profit , Loss, discount and Tax</li></ul><p><strong>Learning Outcomes</strong></p><ul><li>Increase your knowledge of English linguistics</li><li>Learn on how to teach grammar and vocabulary</li><li>Understand punctuation, capitalisation and spelling</li><li>Develop the abilities required for teaching reading, writing, listening and speaking skill</li><li>Understand in-depth of integers, factors and multiples</li><li>Learn the classification of fractions</li><li>Improve your knowledge on decimal numbers and rational numbers</li></ul><p><strong>Accreditation</strong></p><p>All of our courses included in this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer:</strong> The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this course is ideal for:</p><ul><li>Individuals seeking versatile communication and analytical skills enhancement.</li><li>Job aspirants aiming to strengthen numerical and literacy proficiency.</li><li>Those wanting to refine problem-solving abilities for various contexts.</li><li>Students desiring a comprehensive skill set for future academic pursuits.</li><li>Professionals looking to boost communication and analytical capabilities in their careers.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 bundle courses to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 Course you will have a variety of careers to choose from. The following job sectors of Functional Skills English Level 2 &amp; Functional Skills Maths Level 2 are:</p><ul><li>Data Analyst</li><li>Administrative Assistant</li><li>Retail Supervisor</li><li>Customer Service Representative</li><li>Teaching Assistant</li><li>Logistics Coordinator</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost <strong>£3.99</strong> in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10.</strong><br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Functional Skills English Level 2 & Functional Skills Maths Level 2 Course

<p><strong>24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now!<br /></strong><strong> Boost Your Career By Enrolling In This Horticulture &amp; Organic Gardening Bundle To Overcome Your Challenges!</strong><strong></strong></p><p>If you wish to gain a solid and compact knowledge of Horticulture &amp; Organic Gardening and boost your career, then take a step in the right direction with this industry-standard, comprehensive bundle of courses, which are well organised.</p><p>This Horticulture &amp; Organic Gardening bundle package includes 1 Premium, <strong> The Quality Licence Scheme-endorsed </strong>course, 10 additional <strong>CPDQS Accredited Certificate </strong>courses, with expert assistance, and a <strong>FREE courses assessment included. </strong>Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees.</p><p><strong>This Horticulture &amp; Organic Gardening Bundle Package includes:</strong></p><ul><li><strong>Course 01:</strong> Horticulture &amp; Organic Gardening with an at QLS Level 7</li></ul><p><strong>10 Additional CPD Accredited Premium Courses -</strong></p><ul><li><strong>Course 01: </strong>Understanding of Homesteading Gardening Diploma</li><li><strong>Course 02:</strong> Land Management</li><li><strong>Course 03: </strong>Carbon Literacy Knowledge</li><li><strong>Course 04: </strong>Environment Management</li><li><strong>Course 05: </strong>Getting Started Vegan Vegetarian Cooking</li><li><strong>Course 06: </strong>Arboriculture</li><li><strong>Course 07: </strong>Ketogenic Diet Mastery</li><li><strong>Course 08: </strong>Basic First Aid</li><li><strong>Course 09: </strong>Personal Hygiene Course</li><li><strong>Course 10: </strong>Diploma in Creative Problem Solving</li></ul><p>Success becomes a lot simpler with this Horticulture &amp; Organic Gardening bundle package, which allows you to monetise your skills. This Horticulture &amp; Organic Gardening bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace.</p><p>This premium Horticulture &amp; Organic Gardening bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed.</p><p>The course materials for Horticulture &amp; Organic Gardening are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors.</p><p><strong>Why Prefer This Horticulture &amp; Organic Gardening Bundle?</strong></p><ul><li>You will receive a completely <strong>free certificate from the Quality Licence Scheme.</strong></li><li>Option to receive 10 additional certificates accredited by <strong>CPDQS</strong></li><li><strong>Get a free student ID </strong>card<strong>! </strong>(£10 postal charges will be applicable for international delivery)</li><li>Engaging voiceover and visual elements for your convenience.</li><li>Complete the bundle at your own pace.</li><li>Free assessments and immediate results.</li><li>24/7 tutor support.</li></ul> <p>*** <strong>Course Curriculum: </strong>***</p><p><strong> Course 01: Advanced Diploma in Horticulture &amp; Organic Gardening at QLS Level 7</strong></p><ul><li>Module 01: Basic Botany</li><li>Module 02: Plant Classification</li><li>Module 03: Soil Science</li><li>Module 04: Plant Nutrition Requirements</li><li>Module 05: Plant Pests and Diseases</li><li>Module 06: Basic Concepts of Organic Gardening</li><li>Module 07: Weed Control</li><li>Module 08: Plant Propagation</li><li>Module 09: Amenity Horticulture, Plant Selection and Native Plants</li><li>Module 10: Exotic Plants</li><li>Module 11: Indoor Plants</li><li>Module 12: Lawns</li><li>Module 13: Planting and Plant Care</li><li>Module 14: Plant Nodes and Indigenous Plants</li><li>Module 15: Plant Protection, Landscaping and Garden Design</li><li>Module 16: Ornamental Horticulture</li><li>Module 17: Permaculture</li><li>Module 18: Arboriculture</li><li>Module 19: Statistics</li><li>Module 20: Results from the 2018 Seasonal Labour in End of Year</li></ul><p><strong>What is the Bundle Assessment Process?</strong></p><p>We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment.</p><p>You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams.</p><p><strong>Show off Your New Skills with a Certificate of Completion</strong></p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After completing the Horticulture &amp; Organic Gardening Bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge in this package.</p><p><strong>For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: </strong></p><ul><li>Level 1 - £59</li><li>Level 2 - £79</li><li>Level 3 - £89</li><li>Level 4 - £99</li><li>Level 5 - £119</li><li>Level 6 - £129</li><li>Level 7 - £139</li></ul><p><strong>Certificate Accredited by </strong><strong>CPD</strong></p><p>Upon finishing the Bundle Courses, you need to order to receive a <strong>Certificate Accredited by CPD</strong> that is recognised all over the UK and also internationally. The pricing schemes are -</p><ul><li><strong>10 GBP for Digital Certificate</strong></li><li><strong>29 GBP for Printed Hardcopy Certificate inside the UK</strong></li><li><strong>39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        280 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want!</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>No prior background or expertise is required.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The bundle aims to help you get the job or even the long-awaited promotion of your dreams.</p>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally.</p></div>
        <h4>CPD Accredited Certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>International students are subject to a £10 delivery fee for their orders, based on their location.</p></div>
        <h4>Horticulture &amp; Organic Gardening Course - CPD Certified</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Academy for Health and Fitness

Horticulture & Organic Gardening Course - CPD Certified

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This comprehensive one-day course is designed to empower registered healthcare professionals (HCPs) practicing in primary care with the latest advancements and insights in the field of asthma care. Building on the participants&#39; existing expertise, this update day aims to enhance their proficiency in managing asthma effectively and providing the highest level of patient care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Exclusively tailored for registered healthcare professionals already experienced in asthma care within the primary care setting, this course is a unique opportunity for these practitioners to stay current with the latest developments in the field.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Benefits:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This Asthma Update Day is a prime opportunity for seasoned primary care healthcare professionals to deepen their expertise in asthma care. By staying current with the latest developments, practitioners can enhance their ability to provide high-quality, up-to-date patient care. The course encourages interactive learning, networking, and problem-solving, fostering a dynamic and collaborative learning environment.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Prerequisites:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is exclusively designed for registered healthcare professionals already actively practicing in the field of asthma care within the primary care setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Outcome:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Participants will leave the course armed with new insights, strategies, and approaches to further elevate their asthma care practice, ultimately improving patient outcomes and contributing to the advancement of respiratory healthcare within primary care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Asthma Update Day - Learning Objectives</u></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">Understanding Asthma Diagnosis Essentials</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Gain insight into the latest diagnostic criteria and techniques for asthma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Discuss the challenges and methods in accurately diagnosing asthma in children.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">Investigative Tests and Guideline Exploration</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Review the range of investigative tests available for diagnosing and managing asthma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Examine the current BTS/NICE &amp; GINA Guidelines and their application in clinical practice.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">Pharmacological Treatments and Inhaler Techniques</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Update knowledge on the pharmacology of asthma treatments.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Develop practical skills in various inhaler techniques and understand their importance in patient care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">Personalised Asthma Management</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Understand the factors influencing the choice of inhalers.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Learn to develop and implement Personalised Asthma Action Plans (PAAPs).</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Explore SMART/MART therapy and its role in managing asthma.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">&nbsp;Managing Asthma Exacerbations</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Identify and manage asthma exacerbations effectively.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Discuss strategies for preventing and managing severe asthma episodes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">Application Through Case Studies</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Engage in interactive case studies to apply learning in real-world scenarios.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Encourage the sharing of experiences and best practices among participants.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&Acirc;&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<u fr-original-style="" style="box-sizing: border-box;">&nbsp;Conclusion and Future Directions</u></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Summarise key takeaways from the day&#39;s sessions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">o&nbsp;&nbsp;Discuss future trends and areas for continued professional development in asthma care.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Through the "Asthma Update Day" course, clinicians will leave with an elevated level of confidence and competence, empowered to provide enhanced asthma care and positively influence patient outcomes within the primary care setting.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

BBO Training

Clinical

Asthma Update

Tom Reynolds

Product Management

Agile

Agile PM

Productivity

Kanban

Agile Coach

Attend our world class Kanban University accredited Certified Kanban System Design training course and learn to implement Kanban in your company

Certified Kanban System Design – KMP I - 24-26 September

Standard

Early Bird

<span style="color: rgb(11, 34, 64); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(11, 34, 64);">Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Is this course accredited and recognised?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Yes, this course is fully approved by&nbsp;</span><a href="https://cpduk.co.uk/" target="_blank" style="color: var(--tw-prose-links); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: var(--tw-prose-links);">CPD</a><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">. Employers universally accept this qualification. You will be able to instantly download and print your certificate as soon as you successfully complete the course.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><figure style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><img src="https://www.intellelearn.com/storage/images/pages/C0icCtUqbmA2C7tNRUo83sIFRgRFFBCKbVOEyYNd.jpg" data-image="uo8h93eydh2q" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></figure><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">How long will this course take me?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Roughly 1 hour. But you don&#39;t have to do it all in one go.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Who should take this course?&nbsp;</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">Anyone who wants to improve how they think and learn. There are no entry requirements.</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Course Topics</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">We build our courses so that you&#39;re able to better retain what you learn. This course is divided into easy-to-follow interactive modules and includes a multiple-choice test at the end. The benefits of implementing a Structured Problem Solving approach include</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Team Building Ability</li><li fr-original-style="" style="box-sizing: border-box;">Team Approach to Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Structured and Proven Process</li><li fr-original-style="" style="box-sizing: border-box;">Permanent Problem Resolution</li><li fr-original-style="" style="box-sizing: border-box;">Improved Quality Performance</li><li fr-original-style="" style="box-sizing: border-box;">Financial Savings</li></ul><b style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);">Aims of the Training Course</b><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><span style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style="color: rgb(11, 34, 64);">By the end of this course you will be able to:</span><br style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><ul style="color: rgb(11, 34, 64); box-sizing: border-box;" fr-original-style=" color: rgb(11, 34, 64);"><li fr-original-style="" style="box-sizing: border-box;">Understand the types of problems that can affect a business and the effect of unresolved problems on business performance</li><li fr-original-style="" style="box-sizing: border-box;">Describe the benefits of adopting a structured approach to team problem solving</li><li fr-original-style="" style="box-sizing: border-box;">Enhanced understanding of the issues and a structured approach to generating better solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Define the techniques used to help identify, contain (if necessary) and resolve problems in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Understand how to apply the appropriate problem-solving technique</li></ul>

Intellelearn

Lean Awareness

Problem-solving is not a chance process. This continuous improvement course will show you how Structured Problem Solving is a team-based and disciplined approach to Permanent Problem Resolution.


Structured Problem Solving

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>Overview<p>Understand problems and the creative problem solving processIdentify types of information to gather and key questions to ask in problem solving Identify the importance of defining a problem correctlyIdentify and use four different problem definition toolsWrite concrete problem statementsUse basic brainstorming tools to generate ideas for solutionsEvaluate potential solutions against criteria, including cost/benefit analysis and group votingPerform a final analysis to select a solutionUnderstand the roles that fact and intuition play in selecting a solutionUnderstand the need to refine the shortlist and redefine itUnderstand how to identify the tasks and resources necessary to implement solutionsEvaluate and adapt solutions to reality</p><p>This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, &amp; analyzing data will be covered during class.<br /></p></div><div id="course-pills-2"><h4>Getting Started</h4><ul><li>Workshop Objectives</li></ul><h4>The Problem Solving Method</h4><ul><li>What is a Problem?</li><li>What is Creative Problem Solving?</li><li>What are the Steps in the Creative Solving Process?</li><li>Case Study</li><li>Module Two: Review Questions</li></ul><h4>Information Gathering</h4><ul><li>Understanding Types of Information</li><li>Identifying Key Questions</li><li>Methods of Gathering Information</li><li>Case Study</li><li>Module Three: Review Questions</li></ul><h4>Problem Definition</h4><ul><li>Defining the Problem</li><li>Determining Where the Problem Originated</li><li>Defining the Present State and the Desired State</li><li>Stating and Restating the Problem</li><li>Analyzing the Problem</li><li>Writing the Problem Statement</li><li>Case Study</li><li>Module Four: Review Questions</li></ul><h4>Preparing for Brainstorming</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (I)</h4><ul><li>Identifying Mental Blocks</li><li>Removing Mental Blocks</li><li>Stimulating Creativity</li><li>Case Study</li><li>Module Five: Review Questions</li></ul><h4>Generating Solutions (II)</h4><ul><li>The Morphological Matrix</li><li>The Six Thinking Hats</li><li>The Blink Method</li><li>Case Study</li><li>Module Seven: Review Questions</li></ul><h4>Analyzing Solutions</h4><ul><li>Developing Criteria</li><li>Analyzing Wants and Needs</li><li>Using Cost/Benefit Analysis</li><li>Case Study</li><li>Module Eight: Review Questions</li></ul><h4>Selecting a Solution</h4><ul><li>Doing a Final Analysis</li><li>Paired Comparison Analysis</li><li>Analyzing Potential Problems</li><li>Case Study</li><li>Module Nine: Review Questions</li></ul><h4>Planning Your Next Steps</h4><ul><li>Identifying Tasks</li><li>Identifying Resources</li><li>Implementing, Evaluating, and Adapting</li><li>Case Study</li><li>Module Ten: Review Questions</li></ul><h4>Creating a Performance Plan</h4><ul><li>Planning the Follow-Up Meeting</li><li>Celebrating Successes</li><li>Identifying Improvements</li><li>Case Study</li><li>Module Eleven: Review Questions</li></ul><h4>Wrapping Up</h4><ul><li>Words from the Wise</li><li>Lessons Learned</li></ul></div>

Nexus Human

Creative Thinking

Problem Solving

8D Problem Solving

Creative Design

Creativity

Creativity & Innovation

Creative Problem Solving

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the UK, the estimated salary for a Customer Service Advisor typically ranges from &pound;18,000 to &pound;25,000 per year, depending on experience and location. Customer Service Advisors play a vital role in solving issues and satisfying customers. Customer Service Advisor job is trending worldwide due to the growing emphasis on excellent customer service experiences, increased e-commerce activities and emphasis on business customer service reputation.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Apply defusing techniques in Customer Service interactions.</li><li fr-original-style="" style="box-sizing: border-box;">Employ proactive strategies in Customer Service management.</li><li fr-original-style="" style="box-sizing: border-box;">Utilise problem-solving methods to enhance Customer Service.</li><li fr-original-style="" style="box-sizing: border-box;">Engage in brainstorming for effective Customer Service solutions.</li><li fr-original-style="" style="box-sizing: border-box;">Channel customer anger through Customer Service skills.</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">More Benefits:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">LIFETIME access</li><li fr-original-style="" style="box-sizing: border-box;">Device Compatibility</li><li fr-original-style="" style="box-sizing: border-box;">Free Workplace Management Toolkit</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"> Key Modules from Customer Service Advisor with Problem Solving Skills Diploma: <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defusing Techniques: </strong>Master seven distinct defusing techniques to elevate your Customer Service aptitude.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Proactive Customer Management: </strong>Implement proactive management strategies to optimise Customer Service outcomes.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Problem-solving &amp; Decision-making: </strong>Integrate critical problem-solving and decision-making methods into your Customer Service approach.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Brainstorming &amp; Reverse Brainstorming: </strong>Utilise brainstorming and reverse brainstorming to find innovative Customer Service solutions.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Anger Channelling: </strong>Apply the art of anger channelling to maintain and improve Customer Service standards.</p><div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">

                        </div>

Empower UK Employment Training

Customer Care

Know Your Customer (KYC)

Customer Relations

Customer Service Advisor with Problem Solving Skills Diploma - CPD Certified

<p>Utilize the four stages of problem-solving and discover what characteristics you need to consider when solving a problem. What is the difference between a problem and dilemma? We will demonstrate how you can verify that your problem has been resolved by evaluation and questions.</p><h3>Learning Objectives</h3><p>Apply effective problem SOLVERâ¢ behaviors and attitudes, Implement the four stages of a systematic problem-solving process, Utilize 10 creative problem-solving techniques</p><h3>Target Audience</h3><p>Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams</p>

Chart Learning Solutions

Problem Solving: Four Stages of Creative Problem Solving

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Uncover and discard beliefs and attitudes that foster or block progress</b>. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART I &ndash; BROADENING THE VIEW</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART II &ndash; FAIR STANDARDS</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">PART III &ndash; ORGANIZATIONAL UNITY</h3>&nbsp;<p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.</p><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">ATTENDEES&nbsp;WILL BE ABLE TO:</strong></h3>&nbsp;<ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Discover new ways to &ldquo;see things differently;&rdquo;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Define Diversity and uncover ways in which it is significantly useful in an organization;</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Manage conflict through unity, using the organization&rsquo;s mission, vision, values, and goals; and</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Understand and communicate value to staff.</li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Class&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Diversity &ndash; Building a Thriving Business Environment</strong>&nbsp;is a 4-hour interactive virtual class.&nbsp;</i></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Improving Communications brought our organization to realize how important our employees&mdash;our people&mdash;are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Dr. Kevin Coughlin, DMD, FAGD, MBA</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Baystate Dental</span>

LEARN TO FOCUS ON INTERPERSONAL SKILLS, BEHAVIOR, AND ENVIRONMENT AND HOW TO PROMOTE DIVERSITY-POSITIVE INTERACTIONS.
You will be able to focus on interpersonal skills, behavior, and environment, to see how they promote diversity-positive interactions, as well as learn causes for discriminatory practices and create an action plan for increasing workplace acceptance and harmony.
Uncover and discard beliefs and attitudes that foster or block progress. By discovering your strengths as well as liabilities, you can build on the positive and move toward minimizing the negative. As a result, you will gain greater personal and professional satisfaction.
PART I – BROADENING THE VIEW
Find new perspectives and ways to turn challenges into opportunities. Become skilled at ways to further develop self-awareness and sensitivity.
PART II – FAIR STANDARDS
Learn about how attitudes expressed in speech and behavior promote or hinder a positive work environment. Determine and apply steps for getting past prejudice for greater productivity.
PART III – ORGANIZATIONAL UNITY
Discover value in diverse perspectives and personalities and their benefits. Strategize ways to strengthen relationships and turn negative into positive interactions.
ATTENDEES WILL BE ABLE TO:
Discover new ways to “see things differently;”
Use Emotional Intelligence to strengthen relationships and increase awareness of self and others;
Define Diversity and uncover ways in which it is significantly useful in an organization;
Develop best practices (rooted in honor and law) to use Diversity in planning, problem solving, and decision-making);
Manage conflict through unity, using the organization’s mission, vision, values, and goals; and
Understand and communicate value to staff.
Online Class—Diversity – Building a Thriving Business Environment is a 4-hour interactive virtual class. 
 
Register for this class and you will be sent ONLINE login instructions prior to the class date.



Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients.
Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

Improving Communications Uk

DIVERSITY – BUILDING A THRIVING BUSINESS ENVIRONMENT

<section>
<div>
<p>We can coach you in your use of Solution Circles, Insights and Solution Circles and Circle of Adults.</p><p>These are in-depth processes that support professional teams to problem solve together around a young person presenting with complex social, emotional and behavioural needs. </p><p>These reflective problem solving processes differs from other person centred planning processes in that the child and family are not present. These processes are for stuck teams trying to figure out issues where they need to be very honest with each other, share their emotions, state their greatest fears and struggles in a safe situation. Whilst it is good practice to let a family know that they are being talked about in a meeting - they need to know that this is the professionals <em>sorting themselves</em> out for their benefit and not a time for them to participate. If they insist on being present then talk to us about our emerging Family Circles work.</p><p>These innovative processes enable adults involved in working with the young person to reflect and hypothesise about this young person's needs. This leads to joint problem-solving around ways forward to support this young person in their educational setting.</p><p>Circle of Adults uses a structured process and graphic facilitation to guide staff through a set of key questions to reach a deeper understanding of a young person's behaviour and needs. This deeper understanding is used to generate new strategies for the team's work with the young person.</p><p><br /></p><p>Examples of feedback from staff who have attended the sessions include:</p><p> </p><p><em>The session was very helpful in planning ways forward and empowered for staff (Headteacher of a Devon primary school)</em></p><p><em>It is the first time that we have shared how this behaviour impacts on us and it's good to know how we can support each other (Devon primary school teacher)</em></p><p><em>Brilliant! Getting staff to agree and adhere to common strategies is the key to success (Teacher in specialist provision in Torbay)</em></p><p><br /></p>
</div>
</section>

Inclusive Solutions

We will your support your facilitation skills when learning Circle of Adults, Solution Circles and Insights and Solution Circles

UK Wide Travel Costs

<p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Visioning and Problem Solving</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">&lsquo;The question is not should they be here anymore. Now it&rsquo;s how can we figure out how best to include them?&rsquo;</p></blockquote><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">In this practical workshop session we will explore ways of problem solving around complex situations. The session will be practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to problem solving around systemic, organisational as well as individual inclusion issues.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Behaviour problems, relationship challenges and personnel dilemmas can all be worked on with these team oriented problem solving processes.</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">We will introduce participants to a range of powerful effective approaches for them to choose from back in their own workplaces.</p><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3><blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">A great day &ndash; going away buzzing with ideas</p></blockquote><p fr-original-style="text-align: center;" style="text-align: center; font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/RrpI3FCcJBg" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p><blockquote fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Excellent!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Inspirational!</p></blockquote><blockquote fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; box-sizing: border-box;">Informative!</p></blockquote><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Increased confidence regarding problem solving around inclusion in mainstream settings</li><li fr-original-style="" style="box-sizing: border-box;">Access to a wider range of practical strategies and techniques to impact on communication, realtionship, learning and behaviour issues</li><li fr-original-style="" style="box-sizing: border-box;">Learn new problem solving processes</li></ol><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support teams</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community workers and carers</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">How can we work out how to include this child best?</li><li fr-original-style="" style="box-sizing: border-box;">Is there a more structured way to run this meeting?</li><li fr-original-style="" style="box-sizing: border-box;">Can we explore the emotional impact the person is having on us and still agree strategies?</li><li fr-original-style="" style="box-sizing: border-box;">How can I get unstuck from this problem?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The day will cover:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Solution Circles</li><li fr-original-style="" style="box-sizing: border-box;">Solution Focused approaches</li><li fr-original-style="" style="box-sizing: border-box;">Synectics &ndash; using analogies and out of the box creativity</li><li fr-original-style="" style="box-sizing: border-box;">Circles of Adults</li><li fr-original-style="" style="box-sizing: border-box;">Using Imagination to solve problems</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions.com/training/circles-of-adults/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">CIRCLES OF ADULTS</a></p>

PROBLEM SOLVING TOOLS AND TECHNIQUES

Full Day

1-3 Hours / Half Day

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p style="color: rgb(80, 54, 89); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(80, 54, 89);">This practical course is perfect if you are overwhelmed by options and have difficulty making decisions. Our trainers bring useful tools and techniques to the rescue, making problem solving and decision making a breeze.</p><ul style="color: rgb(102, 102, 102); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(102, 102, 102);"><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Different ways to define and analyse problems</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Is the problem ours to solve?</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Being clear about solutions &ndash; Would Like, Want and Must-Have</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Using brainstorming, problem solving and creative thinking techniques</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Evaluate all the options using simple criteria</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Information overload and how to avoid it</li><li style="color: rgb(80, 54, 89); box-sizing: border-box;" fr-original-style=" color: rgb(80, 54, 89);">Decision making techniques</li></ul><div fr-original-style="" style="box-sizing: border-box;">4 weeks - 1 session a week (3hrs live online)</div><h2 style="color: rgb(35, 73, 109); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 73, 109);"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">This course is also available as in-house training at a fixed cost for up to 12 delegates.&nbsp;</span><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">Email us&nbsp;for more information. <a href="mailto:admin@sterlingtraining.org" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">admin@sterlingtraining.org</a>.uk</span></h2>

Sterling Training

Tools and techniques to make solving problems and decision-making a breeze!

Problem Solving and Decision Making

<div><div id="commonContent"><h3>Overview</h3><p>With the ever-increasing demand for Problem Solving in personal &amp; professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Problem Solving  may be.</p><p>Learning about Problem Solving  or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Problem Solving . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Problem Solving  is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.</p><p>The self-paced online learning methodology by compete high in this Problem Solving  course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!</p><p>Instead of searching for hours, enrol right away on this Problem Solving  course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.</p><h3>Who is this course for?</h3><p>While we refrain from discouraging anyone wanting to do this Problem Solving  course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it:</p><ol><li>Anyone looking for the basics of Problem Solving ,</li><li>Jobseekers in the relevant domains,</li><li>Anyone with a ground knowledge/intermediate expertise in Problem Solving ,</li><li>Anyone looking for a certificate of completion on doing an online training on this topic,</li><li>Students of Problem Solving , or anyone with an academic knowledge gap to bridge,</li><li>Anyone with a general interest/curiosity</li></ol><h3>Career Path</h3><p>This Problem Solving  course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.</p></div></div><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Module 1 - The Creative Problem Solving and Decision Making</h4><div><div><ul><li><div>
<span></span><h5>
The Creative Problem Solving and Decision Making</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 2 - The Problem Solving Model</h4><div><div><ul><li><div>
<span></span><h5>
The Problem Solving Model</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 3 - Problem Solving Tools and Techniques</h4><div><div><ul><li><div>
<span></span><h5>
Problem Solving Tools and Techniques</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 4 - Making Good Decisions</h4><div><div><ul><li><div>
<span></span><h5>
Making Good Decisions</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 5 - Developing Critical Thinking Skills</h4><div><div><ul><li><div>
<span></span><h5>
Developing Critical Thinking Skills</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 6 - Understanding Creativity and Innovation</h4><div><div><ul><li><div>
<span></span><h5>
Understanding Creativity and Innovation</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 7 - Creativity and Innovation in Business</h4><div><div><ul><li><div>
<span></span><h5>
Creativity and Innovation in Business</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
Module 8 - Individual and Group Techniques for Creativity</h4><div><div><ul><li><div>
<span></span><h5>
Individual and Group Techniques for Creativity</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

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