Manage Abrasive Workplace Behaviour with Backbone: What’s one of the toughest jobs managers face? Managing abrasive employee behaviour is no easy task, and doing it poorly or failing to do it altogether can have disastrous consequences for your organization, your team, and you. You know what you should do (intervene early, be specific, develop a corrective action plan), but why is it so terribly hard to do it? What can you do to manage unacceptable employee behavior calmly, confidently, and compassionately?
The fundamental tool to identify waste, create effective process flow, reduce process cycle times, and implement process improvement.
Foundation Year, Bachelors degree, Masters, no IELTS needed, Student finance support
It will help to return to your own resources based on self trust and intuition
Workplace Mediation
Maximise your potential with bespoke individual development
This course is designed to enable learners to increase their understanding of risk assessment and risk management in Health and Social Care settings.
This course is developed for staff and volunteers to raise awareness of drug and alcohol misuse issues and are adequately informed and enabled to work effectively with individuals with dependencies.
Medication Awareness training is essential in the Health and Social Care Sector. This course aims to provide learners with the knowledge required to support the use of medication in Health and Social Care settings. It provides information on the different types, classifications and forms of medication, as well as providing guidance on safe storage and disposal.