Name: Corporate Relationship Goals for Success
Price: 10.99 GBP
Availability: InStock

<p>Before knowing about this Nursing Assistant Diploma, let's first go through some recent data:</p><p>As of March 2023, there are 731,058 nurses on the permanent NMC register in the UK. This is an increase from just over 700,000 the year before. There are 788,638 people in total on the NMC permanent register. Nurses, midwives, and nursing associates are included in this. From just over 750,000 in 2022, this is an increase.</p><p>So, clearly, the demand for skilled nursing assistants is on the rise, and someone who is willing to be in this field should be prepared with every necessary skill set available. To make your journey easier, we have combined all the goodness in one package! Embark on a rewarding career as a nursing assistant with our comprehensive online course.</p><p>This course provides a solid foundation, equipping you with the necessary knowledge and skills to assist healthcare professionals in diverse healthcare settings. From understanding legal and ethical practises to mastering infection control techniques, each module is designed to enhance your competence in patient care. You'll delve into the intricacies of effective communication, hygiene, and safety protocols, ensuring the well-being of your patients. Additionally, you'll gain insight into medication administration, nutrition, and various physiological processes. With engaging lessons and interactive assessments, this course prepares you to make a difference in the lives of patients while adhering to industry standards.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Gain a comprehensive understanding of nursing principles and practises</li><li>Develop effective communication skills that are vital for providing quality patient care</li><li>Acquire knowledge of the legal, ethical, and professional aspects of nursing</li><li>Demonstrate proficiency in maintaining health, safety, and hygiene standards</li><li>Learn techniques for infection control and asepsis in nursing</li><li>Understand medication administration and its importance in patient care</li><li>Gain knowledge of nutrition, fluid balance, and oxygenation</li></ul><p>Enrol today and take the first step towards a fulfilling career as a nursing assistant. Expand your knowledge, enhance your skills, and make a positive impact in the healthcare field.</p><p><strong>Why learn with us? </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our service for the Nursing Assistant Diploma includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum </strong></p><ul><li><strong>Module 01:</strong> Introduction to Nursing</li><li><strong>Module 02:</strong> Working in Different Healthcare Settings</li><li><strong>Module 03:</strong> Legal, Standards and Professional Aspects of Ethical Practice: Part - 1</li><li><strong>Module 04:</strong> Legal, Standards and Professional Aspects of Ethical Practice: Part - 2</li><li><strong>Module 05:</strong> Effective Communication in Nursing</li><li><strong>Module 06:</strong> Health and Safety in Nursing</li><li><strong>Module 07:</strong> Hygiene in Nursing</li><li><strong>Module 08:</strong> Infection Control</li><li><strong>Module 09:</strong> Asepsis in Nursing</li><li><strong>Module 10:</strong> Medication Administration in Nursing</li><li><strong>Module 11:</strong> Understanding the Immune System in Nursing</li><li><strong>Module 12:</strong> Rest and Sleep Management in Nursing</li><li><strong>Module 13:</strong> Mobility and Immobility Issues of Patients in Nursing</li><li><strong>Module 14:</strong> Pain Management for Nurses</li><li><strong>Module 15:</strong> Nutrition in Nursing</li><li><strong>Module 16:</strong> Fluid and Electrolyte Balance</li><li><strong>Module 17:</strong> Assisting with Elimination</li><li><strong>Module 18:</strong> Oxygenation in Nursing</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensively summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met. After the quality check, the learner will be provided with the Nursing Assistant Diploma certificate.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is open to everyone. This Nursing Assistant Diploma is ideal for those who aspire to gain in-depth knowledge &amp; efficient skills to embark into the relevant sector, which has promising potential.</p><p>This course is ideal for:</p><ul><li>Individuals aspiring to work as Nursing Assistants</li><li>Healthcare professionals seeking to expand their knowledge and skills</li><li>Students pursuing a career in nursing or healthcare</li><li>Individuals interested in assisting patients in diverse healthcare settings</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements needed for this <strong>Nursing Assistant Diploma </strong>course. So, learners do not require any prior qualifications to enrol in this course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Nursing Assistant Diploma </strong>opens up opportunities to explore numerous careers. For example:(Salary-Per year)</p><ul><li>Healthcare Assistant: £22,000 - £23,000</li><li>Nursing Support Worker: £18,000 - £24,000</li><li>Nursing Auxiliary: £17,000 - £23,000</li><li>Care Assistant: £22,000 - £25,000</li><li>Support Worker (Nursing): £17,000 - £23,000</li><li>Clinical Support Worker: £18,000 - £25,000</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Advanced Diploma in Nursing Assistant- CPD accredited </h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Kingston Open College

Healthcare Assistant

Healthcare Science Assistant

Nursing Associate

Practice Nurse

Nurse Assistant

Nursing Diploma

CPD QS Accredited | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Healthcare-Nursing Assistant Diploma-CPD Certificate

General Admission

<p><strong>Strategic business management entails formulating and implementing long-term plans to reach the goals and objectives of a business. This Strategic Business Management course will give you valuable insights into the various aspects and components of strategic business management. </strong></p><p>The Strategic Business Management course will give you a comprehensive understanding of strategic planning, corporate governance, industry analysis, strategy formulation and implementation. Again, you'll identify the steps in the evaluation and control process and discover the various customer relationship management strategies. You'll also learn about brand development strategies to create a strong brand with this Strategic business management course.</p><p><strong>Learning Outcomes</strong></p><ul><li>Understand how corporate governance impacts your business</li><li>Acquire knowledge of strategic evaluation and control</li><li>Identify the social responsibilities in strategic management</li><li>Learn how to measure and monitor business performance against strategic goals</li><li>Discover the different strategies for gaining a competitive advantage in the marketplace</li></ul><p><strong>Key Features of the Strategic business management course</strong></p><ul><li>Accredited by CPD</li><li>Instant e-certificate</li><li>Fully online, interactive Strategic business management course with audio voiceover</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Enrol now in this Strategic business management </strong><strong>course to excel!</strong></p><p>Strategic business management offers a framework for making informed decisions, setting priorities, allocating resources effectively, and steering the business towards long-term success. This Strategic business management course is designed to provide you with the knowledge and skills necessary to manage and lead organisations strategically. It covers various topics related to business strategy, organisational design, leadership, and decision-making.</p><p><strong>This Business management bundle includes the following courses:</strong></p><ul><li><strong>Course 01: </strong>Strategic Business Management</li><li><strong>Course 02:</strong> HR Management Course<strong><br /></strong></li><li><strong>Course 03: </strong>Meeting Management Online<strong><br /></strong></li><li><strong>Course 04: </strong>Communication Skills Training</li><li><strong>Course 05: </strong>Workplace Professionalism Certificate Course</li><li><strong>Course 06: </strong>Data Protection<strong><br /></strong></li><li><strong>Course 07: </strong>Negotiation Skills</li><li><strong>Course 08: </strong>First Aid at Work</li><li><strong>Course 09: </strong>Health and Safety Level 2</li><li><strong>Course 10:</strong> Life Coaching</li></ul><p><strong>Accreditation</strong></p><p>All of our courses are fully accredited, including this business management Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in business management.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your business management Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our business management Course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        100 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This business management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this business management Course is ideal for:</p><ul><li>Aspiring managers seeking comprehensive business management skills.</li><li>HR professionals looking to enhance their human resource capabilities.</li><li>Individuals aiming to improve their meeting and communication skills.</li><li>Employees wanting to advance their career with essential workplace competencies.</li><li>Professionals interested in life coaching and personal growth strategies.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this business management Course. You just need to have an interest in business management Course.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this business management Course you will have a variety of careers to choose from. The following job sectors of business management Course are:</p><ul><li>Business Manager - £30K to £50K/year.</li><li>HR Manager - £35K to £60K/year.</li><li>Office Administrator - £18K to £28K/year.</li><li>Health and Safety Officer - £25K to £45K/year.</li><li>Life Coach - £20K to £50K/year.</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

Business Management - Essential Skills Course

<p>ð Unlock the Power of Strategic Human Resource Leadership ð</p><p> </p><p>Are you ready to elevate your HR leadership skills to new heights? Dive into our comprehensive online course, 'Strategic Human Resource Leadership,' designed to empower you with the expertise and tools necessary to navigate the complex dynamics of modern workplaces.</p><p> </p><p>ð What To Expect and About Me (Module 01) Get started on your journey by understanding the course structure and get acquainted with the instructor. Gain insights into what lies ahead and set the foundation for your transformative learning experience.</p><p>ð Management vs Coaching (Module 02) Discover the nuanced differences between management and coaching techniques. Learn how to effectively blend these approaches to foster a culture of mentorship, growth, and productivity within your team.</p><p>ð Unveiling the Essence of Culture (Module 03) Delve into the intricate layers of organizational culture and understand its profound impact on employee engagement, productivity, and retention. Learn how to identify, shape, and leverage culture to drive success.</p><p>ï¸ Cultivating a Culture of Fairness (Module 04) Explore strategies to establish and nurture a fair and inclusive work environment. Discover practical approaches to mitigate biases and promote fairness across all facets of your organization.</p><p>ð¤ Welcoming New Starters (Module 05) Master the art of onboarding new employees effectively. Create a welcoming and empowering environment that sets the stage for long-term success and integration within your team.</p><p>ð Mastering Performance Evaluations (Module 06) Learn proven techniques to conduct insightful and constructive performance evaluations. Gain the skills to provide feedback that inspires growth and enhances employee performance.</p><p>ð The Power of Being a Great Listener (Module 07) Unlock the secrets of active listening and its impact on fostering trust, understanding, and collaboration. Elevate your communication skills to become a more empathetic and effective leader.</p><p>â Stupid Things NOT To Say To Your Team (Module 08) Avoid common pitfalls in communication. Discover phrases and approaches that can hinder team morale and learn alternative, empowering communication strategies.</p><p>ð ï¸ Handling Mistakes: Your Team Made A Mistake (Module 09) Equip yourself with effective strategies to address and navigate team mistakes. Learn how to turn setbacks into opportunities for growth and improvement.</p><p>ð¬ Mastering Crucial Conversations (Module 10) Hone your ability to navigate challenging discussions with finesse. Gain confidence in addressing critical issues and conflicts while preserving relationships and fostering positive outcomes.</p><p>Join us on this transformative journey and become the visionary HR leader your organization needs! Enroll now and unlock your potential to drive positive change and foster a thriving workplace culture. Your strategic HR leadership awaits!</p><p> </p><p>Enroll today and start your journey toward becoming a Strategic HR Leader! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
Advanced People Management</h4><div><div><ul><li><div>
<span></span><h5>
Culture of Fairness</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Welcoming New Starters</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering Performance Evaluations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
How To Be A Great Listener</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Stupid Things NOT To Say To Your Team</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Your Team Made A Mistake</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Mastering Crucial Conversations</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
When to Fire Someone</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Compete High

Strategic Human Resource Leadership

<p>ð Master the Art of Crafting Concise Business Presentations: Enroll Now! ð</p><p> </p><p>Are you tired of lengthy, dull presentations that fail to engage your audience? Do you want to captivate attention, convey your message effectively, and leave a lasting impact in every business meeting or pitch?</p><p>Introducing 'Crafting Concise Business Presentations: A Quick Guide' - the ultimate online course designed to transform your presentation skills from ordinary to extraordinary in no time!</p><p> </p><p><strong>ð What You'll Learn:</strong></p><p>â The secrets to condensing complex ideas into clear, compelling messages<br />
â Techniques to structure your content for maximum impact in minimal time<br />
â How to captivate your audience with engaging visuals and storytelling<br />
â Tips for delivering confident, persuasive presentations that resonate<br />
â Strategies to tailor your message for different stakeholders and scenarios<br />
â Practical exercises and real-life examples to reinforce your learning</p><p> </p><p><strong>ð©âð¼ Who Is This Course For?</strong></p><ul><li>Business professionals seeking to enhance their presentation skills</li><li>Entrepreneurs and startup founders aiming to pitch their ideas effectively</li><li>Sales and marketing professionals wanting to create impactful presentations</li><li>Anyone looking to communicate with clarity and conviction in a business setting</li></ul><p> </p><p><strong>ð Why Choose This Course?</strong><br />
ï¸ Comprehensive lessons designed for busy professionals<br />
ï¸ Learn at your own pace, anytime, and anywhere<br />
ï¸ Expert guidance from seasoned presenters and communication specialists<br />
ï¸ Practical techniques you can implement immediately in your work<br />
ï¸ Access to a supportive community for networking and feedback</p><p> </p><p>ð¡ Elevate your presentations and make a lasting impression in the boardroom, during client meetings, or at conferences. Join 'Crafting Concise Business Presentations: A Quick Guide' and unlock the power of impactful communication today!</p><p>Enroll now and take the first step toward becoming a confident, concise communicator who commands attention and drives results in every business scenario.</p><p> </p><p>Don't miss this opportunity to transform the way you present your ideas. Enroll now and revolutionize your business communication skills! ðâ¨</p><div><div><div><h3>
Course Curriculum</h3><div><div><h4>
INTRODUCTION</h4><div><div><ul><li><div>
<span></span><h5>
Introduction</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div><div><h4>
5 MINUTE SHOWCASE</h4><div><div><ul><li><div>
<span></span><h5>
Step #1 - Create an Attention Grabber</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #2 - Share Your Elevator Speech</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #3 and #4 - State Your Full Name and Company Name</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #5 - Add a Short Story About Yourself</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #6 - Deliver Valuable Content</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #7 - Call to Action</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Step #8 - End with a Memorable Statement</h5></div><div>
<span>
00:00													</span>
<span></span></div></li><li><div>
<span></span><h5>
Review</h5></div><div>
<span>
00:00													</span>
<span></span></div></li></ul></div></div></div></div></div></div></div>

Crafting Concise Business Presentations: A Quick Guide

<p><strong>Level 2 Certificate in Understanding Working in the Health Sector Course Online</strong></p><p>This course is designed for those interested in or new to working in the healthcare sector. This qualification will provide you with a thorough understanding of the healthcare sector and its various roles. The Level 2 Certificate in Understanding Working in the Health Sector course will assist you in developing the skills required to work in the health sector and become an effective team member.</p><p>Through this Level 2 Certificate in Understanding Working in the Health Sector course, you will learn about the role of a healthcare worker, communication skills, personal development in the health care sector, health/safety and security in the health care sector, understanding quality standards, equality, diversity and inclusion.</p><p>So, take this Level 2 Certificate in Understanding Working in the Health Sector course and increase your employability skills.</p><p><strong>Special Offers of this Level 2 Certificate in Understanding Working in the Health Sector Course</strong></p><ul><li>This Level 2 Certificate in Understanding Working in the Health Sector Course includes a FREE PDF Certificate.</li><li>Lifetime access to this Level 2 Certificate in Understanding Working in the Health Sector Course</li><li>Instant access to this Level 2 Certificate in Understanding Working in the Health Sector Course</li><li>Get FREE Tutor Support from Monday to Friday in this Level 2 Certificate in Understanding Working in the Health Sector Course</li></ul><p><strong>Main Course: </strong>Level 2 Certificate in Understanding Working in the Health Sector Course.</p><p><strong>GIFT with this Level 2 Certificate in Understanding Working in the Health Sector Course Bundle:</strong></p><ol><li>Level 5 Diploma in Family Support Worker</li><li>Level 5 Mental Health Care - MCA and DOLS</li><li>Level 5 Mental Health First Aid Certification</li><li>Level 3 Diploma in Healthcare Support</li><li>Level 3 Award in Health and Social Care Course</li><li>Level 2 Award in Suicide Awareness</li><li>Level 2 Youth Work Certificate Course</li><li>Level 2 Health &amp; Care</li><li>Level 2 Certificate in Awareness of Mental Health Problems</li><li>Level 2 Safeguarding Children Training Course</li><li>Level 2 Certificate in Preparing to Work in Adult Social Care</li><li>Level 2 Certificate in Understanding Safeguarding and Prevent</li><li>Clinical Psychology Diploma</li><li>Mental Health Support Worker</li><li>Healthcare Management Training</li><li>Social Worker: Social Work Diploma</li><li>Diabetes Awareness Training</li><li>Diploma in Health and Wellbeing</li><li>Adults Support Worker Course</li><li>Safeguarding Vulnerable Adults Training</li></ol><p><strong><em>Other Benefits of Level 2 Certificate in Understanding Working in the Health Sector Course</em></strong></p><ul><li><strong>21</strong> PDF Certificate <strong>FREE</strong></li><li><strong>Lifetime </strong>Access</li><li>Free <strong>Retake </strong>Exam</li><li>Student <strong>ID </strong>Card</li><li>Expert <strong>Tutor Support</strong></li><li><strong>24/7 </strong>Live Support</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Understanding Working in the Health Sector course</strong><strong>]</strong></p> <p><strong>Level 2 Certificate in Understanding Working in the Health Sector Course Online</strong></p><p><em>Industry Experts Designed this Level 2 Certificate in Understanding Working in the Health Sector course into 06 detailed modules.</em></p><p><strong>Curriculum of Level 2 Certificate in Understanding Working in the Health Sector Course<br /></strong></p><ul><li>Module 01: Understand the Role of the Healthcare Worker</li><li>Module 02: Communication Skills for Working in the Health Sector</li><li>Module 03: Personal Development in the Health Sector</li><li>Module 04: Health, Safety and Security in the Health Sector</li><li>Module 05: Understand Quality Standards in the Health Sector</li><li>Module 06: Equality and Diversity in the Health Sector</li></ul><p><strong>Assessment Method of Level 2 Certificate in Understanding Working in the Health Sector Course</strong></p><p>After completing each module of the Level 2 Certificate in Understanding Working in the Health Sector Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification of Level 2 Certificate in Understanding Working in the Health Sector Course</strong></p><p>After completing the MCQ/Assignment assessment for this Level 2 Certificate in Understanding Working in the Health Sector Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>Level 2 Certificate in Understanding Working in the Health Sector Course Online</strong></p><p>This Level 2 Certificate in Understanding Working in the Health Sector course is ideal for people who want to earn a recognized certificate that will allow them to start or advance their careers in health care support and administration roles. It is suitable for those who work or plan to work in general practice, health centre, or hospital support and administration occupations and want to demonstrate a relevant range of knowledge and job skills.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>Level 2 Certificate in Understanding Working in the Health Sector Course Online</strong></p><p>Students who intend to enroll in this Level 2 Certificate in Understanding Working in the Health Sector Course must meet the following requirements:</p><ul><li>Good command of the English language</li><li>Must be vivacious and self-driven.</li><li>Basic computer knowledge</li><li>A minimum of 16 years of age is required.</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>Level 2 Certificate in Understanding Working in the Health Sector Course Online</strong></p><p>Enrolling in this Level 2 Certificate in Understanding Working in the Health Sector Course can lead to the following job opportunities:</p><ul><li>Adult Social Worker</li><li>Healthcare Assistant</li><li>Mental Health Nursing</li><li>Health &amp; Social Care Trainer</li><li>Health &amp; Social Care Assessor</li><li>Health &amp; Social Care Teacher</li><li>Health &amp; Social Care Tutor</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Training Tale

Certificate in Further Education & Training (Cert Ed)

Certificate in Education & Training (CET)

Professional Skills Course (PSC)

Health & Social Care

FA Level 1

Level 2 Certificate in Understanding Working in the Health Sector - CPD Accredited

<p>If you want to acquire substantial knowledge regarding Conflict Resolution Training from scratch, you can look into this comprehensive 20-in-1 Conflict Resolution Training bundle.</p><p>Quality is a significant issue when it comes to a compilation of courses in Conflict Resolution Training. Well, we can ensure top-quality content that you can depend on.</p><p>Our bundle initiates with the title course Conflict Resolution Training. This top-notch course teaches you with a state-of-the-art video format ensuring an engaging learning experience. With the guidance of an expert instructor, you will learn everything about Conflict Resolution Training to uplift your career.</p><p><strong>This </strong><strong>Conflict Resolution Training </strong><strong>bundle includes the following courses:</strong></p><ul><li><strong>Course 01</strong>: Conflict Resolution Training</li><li><strong>Course 02</strong>: Equality &amp; Diversity</li><li><strong>Course 03</strong>: Dealing with Conflict at Work</li><li><strong>Course 04</strong>: Resilience Training</li><li><strong>Course 05</strong>: Anger Management and Conflict Resolution Program</li><li><strong>Course 06</strong>: UK Employment Law</li><li><strong>Course 07</strong>: (HR) Human Resources Management</li><li><strong>Course 08</strong>: Leadership and Management Diploma</li><li><strong>Course 09</strong>: People Management Skills For Supervisor</li><li><strong>Course 10</strong>: Team Management</li><li><strong>Course 11</strong>: Facilities Management Diploma</li><li><strong>Course 12</strong>: Performance Management</li><li><strong>Course 13</strong>: Change Management</li><li><strong>Course 14</strong>: Effective Organisational Reporting</li><li><strong>Course 15</strong>: Crisis Communication for HR (Human Resources)</li><li><strong>Course 16</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 17</strong>: Decision Making and Critical Thinking</li><li><strong>Course 18</strong>: Problem Solving Skills</li><li><strong>Course 19</strong>: Document Control</li><li><strong>Course 20</strong>: Meeting Management Online</li></ul><p><strong>Key Features of Conflict Resolution Training Bundle</strong></p><ul><li>Accredited by CPD</li><li>Top-notch video lessons</li><li>Instant e-certificate</li><li>Entirely online, interactive Conflict Resolution Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this </strong>Conflict Resolution Training bundle<strong> and make your every penny worth it!</strong></p><p><strong>How You will be Benefited from Conflict Resolution Training Bundle</strong></p><p>All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Accreditation</strong></p><p>All of our courses included in this Conflict Resolution Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you successfully complete your Conflict Resolution Training course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a curious mind and an eagerness to learn can take this Conflict Resolution Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Conflict Resolution Training bundle will help you uplift your career or guide you to a new one.</p>
                        </div>

Conflict Resolution Training Course

<p>If you want to acquire substantial knowledge regarding Workplace Confidentiality Training from scratch, you can look into this comprehensive 20-in-1 Workplace Confidentiality Training bundle.</p><p>Quality is a significant issue when it comes to a compilation of courses in Workplace Confidentiality Training. Well, we can ensure top-quality content that you can depend on.</p><p>Our bundle initiates with the title course Workplace Confidentiality Training. This top-notch course teaches you with a state-of-the-art video format ensuring an engaging learning experience. With the guidance of an expert instructor, you will learn everything about Workplace Confidentiality Training to uplift your career.</p><p><strong>This </strong><strong>Workplace Confidentiality Training </strong><strong>bundle includes the following courses:</strong></p><ul><li><strong>Course 01</strong>: Workplace Confidentiality Training</li><li><strong>Course 02</strong>: Business Compliance Officer</li><li><strong>Course 03</strong>: Document Control</li><li><strong>Course 04</strong>: Cyber Security Awareness Training</li><li><strong>Course 05</strong>: Cyber Law</li><li><strong>Course 06</strong>: GDPR UK Training</li><li><strong>Course 07</strong>: Data Protection: Responsibilities &amp; Obligations</li><li><strong>Course 08</strong>: Risk Management and Information Security Protection</li><li><strong>Course 09</strong>: Fraud Management and AML</li><li><strong>Course 10</strong>: Corporate Paralegal</li><li><strong>Course 11</strong>: Financial Crime Manager</li><li><strong>Course 12</strong>: Financial Investigator</li><li><strong>Course 13</strong>: Conflict Management Training Course</li><li><strong>Course 14</strong>: Business Etiquette and Professionalism Training</li><li><strong>Course 15</strong>: HR (Human Resource)</li><li><strong>Course 16</strong>: Employee Performance Management</li><li><strong>Course 17</strong>: Organisational Security Management &amp; Threat Awareness</li><li><strong>Course 18</strong>: Workplace Violence &amp; Risk Management</li><li><strong>Course 19</strong>: Effective Communication Training Level-3</li><li><strong>Course 20</strong>: Time Management</li></ul><p><strong>Key Features of Workplace Confidentiality Training Bundle</strong></p><ul><li>Accredited by CPD</li><li>Top-notch video lessons</li><li>Instant e-certificate</li><li>Entirely online, interactive Workplace Confidentiality Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this </strong>Workplace Confidentiality Training bundle<strong> and make your every penny worth it!</strong></p><p><strong>How You will be Benefited from Workplace Confidentiality Training Bundle</strong></p><p>All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Accreditation</strong></p><p>All of our courses included in this Workplace Confidentiality Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you successfully complete your Workplace Confidentiality Training course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a curious mind and an eagerness to learn can take this Workplace Confidentiality Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Workplace Confidentiality Training bundle will help you uplift your career or guide you to a new one.</p>
                        </div>

Workplace Confidentiality Training Course

<p>Ever wondered what makes people tick? Delve into the fascinating world of psychology with this in-depth online bundle. Explore child development, understand the science behind anxiety, unlock the secrets of sales psychology, and much more.</p><p><strong>What you'll gain:</strong></p><ul><li><strong>15 Diverse Courses: </strong>Uncover various branches of psychology, from criminal psychology to sports psychology and positive psychology.</li><li><strong>In-Depth Learning: </strong>Gain a comprehensive understanding of human behaviour, mental processes, and emotional experiences.</li><li><strong>Practical Applications: </strong>Apply your knowledge of psychology to real-world scenarios, enhancing your personal and professional life.</li><li><strong>Career Exploration: </strong>Explore potential career paths in psychology and related fields. (Some courses may offer preparation for relevant qualifications, see individual descriptions)</li><li><strong>Flexible Learning: </strong>Learn at your own pace with video lectures, quizzes, downloadable resources, and a structured learning path.</li></ul><ol><li><strong>Child Psychology Diploma:</strong> Explore child development from infancy to adolescence.</li><li><strong>Psychology of Anxiety and Stress: </strong>Understand the causes and treatments for anxiety and stress.</li><li><strong>Criminal Psychology - Confession &amp; Interrogation: </strong>Learn about criminal behaviour and interrogation techniques.</li><li><strong>Educational Psychology and Development:</strong> Gain insights into learning styles and effective teaching methods.</li><li><strong>Self-Help Psychology: </strong>Mental Freedom: Explore strategies for improving your mental well-being and achieving self-mastery.</li><li><strong>Psychology &amp; Treatment of Addiction: </strong>Understand the psychology of addiction and explore treatment options.</li><li><strong>Sports Psychology:</strong> Learn how to optimise an athlete's mental performance.</li><li><strong>Positive Psychology:</strong> Discover how to cultivate happiness and well-being.</li><li><strong>Sales: Psychology of Customers:</strong> Understand customer behaviour and develop effective sales strategies.</li><li><strong>Industrial and Organisational Psychology:</strong> Explore the psychology of work and organisations.</li><li><strong>Diploma in Community Psychology: </strong>Learn about promoting mental health and well-being within communities.</li><li><strong>Essentials of Colour Psychology:</strong> Discover the impact of colour on human emotions and behaviour.</li><li><strong>Psychology of Older Age: Gerontology:</strong> Understand the psychological aspects of ageing.</li><li><strong>Depression Counselling Training: </strong>Learn skills for supporting individuals with depression.</li><li><strong>Counselling and Psychotherapy:</strong> Gain an introduction to counselling and psychotherapy techniques.</li></ol><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        35 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Anyone with a curiosity about human behaviour and the mind.</li><li>Individuals seeking to improve their communication and interpersonal skills.</li><li>Professionals seeking to enhance their understanding of their clients or students.</li><li>Those considering a career in psychology, counselling, or a related field. (Please check specific courses for career relevance)</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>This bundle has minimal entry requirements, requiring only access to a computer or mobile device with internet connectivity, basic computer literacy, proficiency in the English language, and a genuine eagerness to learn. We welcome learners from all backgrounds to join us in exploring new subjects and expanding their knowledge.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This bundle opens doors to various psychology-related careers, including:</p><ul><li>Educational Psychologist</li><li>Counselling Psychologist</li><li>Clinical Psychologist</li><li>Sports Psychologist</li><li>Human Resources Professional</li><li>Social Worker</li><li>Teacher</li><li>Therapist</li></ul><p>And many more!</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            £9
        </p>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            £15
        </p>
            <div><p>A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25</p></div>

                        </div>

One Education

Psychology Online Training Course

<p>If you want to acquire substantial knowledge regarding Risk Assessment Training from scratch, you can look into this comprehensive 20-in-1 Risk Assessment Training bundle.</p><p>Quality is a significant issue when it comes to a compilation of courses in Risk Assessment Training. Well, we can ensure top-quality content that you can depend on.</p><p>Our bundle initiates with the title course Risk Assessment Training. This top-notch course teaches you with a state-of-the-art video format ensuring an engaging learning experience. With the guidance of an expert instructor, you will learn everything about Risk Assessment Training to uplift your career.</p><p><strong>This </strong><strong>Risk Assessment Training </strong><strong>bundle includes the following courses:</strong></p><ul><li><strong>Course 01</strong>: Risk Assessment Training</li><li><strong>Course 02</strong>: Corporate Compliance and Risk Management</li><li><strong>Course 03</strong>: Risk Assessment &amp; Management Diploma CPD Accredited</li><li><strong>Course 04</strong>: Enterprise Risk Management</li><li><strong>Course 05</strong>: Fraud Management and AML</li><li><strong>Course 06</strong>: Business Intelligence Analyst</li><li><strong>Course 07</strong>: Project Risk Management Level 3</li><li><strong>Course 08</strong>: Internal Audit Analyst</li><li><strong>Course 09</strong>: Stock Trading</li><li><strong>Course 10</strong>: Financial Crime Manager</li><li><strong>Course 11</strong>: Financial Analysis</li><li><strong>Course 12</strong>: Budgeting</li><li><strong>Course 13</strong>: Investment</li><li><strong>Course 14</strong>: Accounting and Finance Level 3</li><li><strong>Course 15</strong>: Corporate Paralegal</li><li><strong>Course 16</strong>: Cross-Cultural Awareness Training</li><li><strong>Course 17</strong>: Legal Secretary &amp; Office Skills</li><li><strong>Course 18</strong>: Dealing with Conflict at Work</li><li><strong>Course 19</strong>: Communication Skills Training</li><li><strong>Course 20</strong>: Time Management Skills</li></ul><p><strong>Key Features of Risk Assessment Training Bundle</strong></p><ul><li>Accredited by CPD</li><li>Top-notch video lessons</li><li>Instant e-certificate</li><li>Entirely online, interactive Risk Assessment Training course with audio voiceover</li><li>Self-paced learning and laptop, tablet, and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>So, enrol now in this </strong>Risk Assessment Training bundle<strong> and make your every penny worth it!</strong></p><p><strong>How You will be Benefited from Risk Assessment Training Bundle</strong></p><p>All through this self-paced training, you will get engaging learning materials with engaging video lessons and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market.</p><p><strong>Accreditation</strong></p><p>All of our courses included in this Risk Assessment Training bundleare fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Disclaimer</strong>: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license.</p><p><strong>Certification</strong></p><p>Once you successfully complete your Risk Assessment Training course, you will immediately be sent digital certificates for the bundle courses.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        200 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by The CPD Certification Service
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone with a curious mind and an eagerness to learn can take this Risk Assessment Training bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no formal requirements for this bundle course to be enrolled.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This Risk Assessment Training bundle will help you uplift your career or guide you to a new one.</p>
                        </div>

Risk Assessment Training Courses

<p>Do you want to achieve your corporate goals by building strong and lasting relationships with your clients, colleagues, and partners? Do you want to learn how to communicate effectively, collaborate efficiently, and manage conflicts professionally? If yes, then this <strong>Corporate Relationship Goals for Success</strong> course is for you.</p>
<p>This course will teach you the essential skills and strategies to establish and maintain successful corporate relationships. You will learn about the basics of corporate etiquette, the principles of effective communication, and the challenges of cross-cultural communication. You will also learn how to establish trust and rapport, work as a team, and handle difficult conversations and conflicts. By the end of this course, you will be able to build professional networks and alliances, and sustain long-term relationships and success.</p>
<p><strong>Learning Outcomes</strong></p>
<p>By the end of this course, you will be able to:</p>
<ul>
<li>Demonstrate proper corporate etiquette in various situations and contexts</li>
<li>Apply effective communication techniques to convey your message clearly and persuasively</li>
<li>Understand and respect the cultural differences and preferences of your counterparts</li>
<li>Establish trust and rapport with your clients, colleagues, and partners</li>
<li>Collaborate and cooperate with your team members to achieve common goals</li>
<li>Manage difficult conversations and conflicts with confidence and professionalism.</li>
</ul>
<h3><b>Why choose this <span>Corporate Relationship Goals for Success</span><span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this <span>Corporate Relationship Goals for Success</span><span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Business owners and entrepreneurs who want to attract and retain loyal customers</li>
<li>Managers and leaders who want to motivate and inspire their teams</li>
<li>Sales and marketing professionals who want to increase their sales and revenue</li>
<li>Consultants and advisors who want to provide value and solutions to their clients</li>
<li>Professionals and employees who want to advance their careers and expand their opportunities.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Corporate Relationship Manager</strong>: £40,000 - £60,000 per year</li>
<li><strong>Business Development Manager</strong>: £30,000 - £50,000 per year</li>
<li><strong>Account Manager</strong>: £25,000 - £45,000 per year</li>
<li><strong>Customer Service Manager</strong>: £20,000 - £35,000 per year</li>
<li><strong>Project Manager</strong>: £35,000 - £55,000 per year</li>
<li><strong>Corporate Trainer</strong>:£30,000 - £50,000 per year</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Corporate Relationship Goals for Success</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Corporate Relationship Goals for Success</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Corporate Relationship Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Corporate Relationship Goals</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Basics of Corporate Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basics of Corporate Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Understanding Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Cross-Cultural Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cross-Cultural Communication</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05 Establishing Trust and Rapport</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Trust and Rapport</td>
					<td> </td>
					<td><span><i></i> 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Collaboration and Teamwork</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaboration and Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Managing Difficult Conversations and Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Managing Difficult Conversations and Conflict</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Building Professional Networks and Alliances</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Professional Networks and Alliances</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Sustaining Long-Term Relationships and Success</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sustaining Long-Term Relationships and Success</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Online Course Marketing

Business Communication Skills

Life Coach Training

Trainers Course

Corporate Learning & Development

Corporate Relationship Goals for Success

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is targeted to those seeking A+ Certification and anyone in these roles:<br />IT Support Specialist<br />Helpdesk Technician<br />Field Technician<br />Tier I Support Specialist<br />Desktop Support Specialist<br />Associate Network Engineer<br />Systems Support Technician<br />Junior Systems Administrator</p>Overview<p>At completion of this course, you will be able to:<br />Install and configure end-user devices and software<br />Address connectivity problems<br />Perform basic cybersecurity mitigations<br />Troubleshoot common problems to diagnose and resolve issues<br />Demonstrate basic knowledge of scripting, the cloud, and virtualization</p><p>CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.<br /></p></div><div id="course-pills-2"><h4>Lesson 1: Installing Motherboards and Connectors</h4><ul><li>Topic 1A: Explain Cable Types and Connectors</li><li>Topic 1B: Install and Configure Motherboards</li><li>Topic 1C: Explain Legacy Cable Types</li></ul><h4>Lesson 2: Installing System Devices</h4><ul><li>Topic 2A: Install and Configure Power Supplies and Cooling</li><li>Topic 2B: Select and Install Storage Devices</li><li>Topic 2C: Install and Configure System Memory</li><li>Topic 2D: Install and Configure CPUs</li></ul><h4>Lesson 3: Troubleshooting PC Hardware</h4><ul><li>Topic 3A: Apply Troubleshooting Methodology</li><li>Topic 3B: Configure BIOS/UEFI</li><li>Topic 3C: Troubleshoot Power and Disk Issues</li><li>Topic 3D: Troubleshoot System and Display Issues</li></ul><h4>Lesson 4: Comparing Local Networking Hardware</h4><ul><li>Topic 4A: Compare Network Types</li><li>Topic 4B: Compare Networking Hardware</li><li>Topic 4C: Explain Network Cable Types</li><li>Topic 4D: Compare Wireless Networking Types</li></ul><h4>Lesson 5: Configuring Network Addressing and Internet Connections</h4><ul><li>Topic 5A: Compare Internet Connection Types</li><li>Topic 5B: Use Basic TCP/IP Concepts</li><li>Topic 5C: Compare Protocols and Ports</li><li>Topic 5D: Compare Network Configuration Concepts</li></ul><h4>Lesson 6: Supporting Network Services</h4><ul><li>Topic 6A: Summarize Services Provided by Networked Hosts</li><li>Topic 6B: Compare Internet and Embedded Appliances</li><li>Topic 6C: Troubleshoot Networks</li></ul><h4>Lesson 7: Summarizing Virtualization and Cloud Concepts</h4><ul><li>Topic 7A: Summarize Client-Side Virtualization</li><li>Topic 7B: Summarize Cloud Concepts</li></ul><h4>Lesson 8: Supporting Mobile Devices</h4><ul><li>Topic 8A: Set Up Mobile Devices and Peripherals</li><li>Topic 8B: Configure Mobile Device Apps</li><li>Topic 8C: Install and Configure Laptop Hardware</li><li>Topic 8D: Troubleshoot Mobile Device Issues</li></ul><h4>Lesson 9: Supporting Print Devices</h4><ul><li>Topic 9A: Deploy Printer and Multifunction Devices</li><li>Topic 9B: Replace Print Device Consumables</li><li>Topic 9C: Troubleshoot Print Device Issues</li></ul><h4>Lesson 10: Configuring Windows</h4><ul><li>Topic 10A: Configure Windows User Settings</li><li>Topic 10B: Configure Windows System Settings</li></ul><h4>Lesson 11: Managing Windows</h4><ul><li>Topic 11A: Use Management Consoles</li><li>Topic 11B: Use Performance and Troubleshooting Tools</li><li>Topic 11C: Use Command-line Tools</li></ul><h4>Lesson 12: Identifying OS Types and Features</h4><ul><li>Topic 12A: Explain OS Types</li><li>Topic 12B: Compare Windows Editions</li></ul><h4>Lesson 13: Supporting Windows</h4><ul><li>Topic 13A: Perform OS Installations and Upgrades</li><li>Topic 13B: Install and Configure Applications</li><li>Topic 13C: Troubleshoot Windows OS Problems</li></ul><h4>Lesson 14: Managing Windows Networking</h4><ul><li>Topic 14A: Manage Windows Networking</li><li>Topic 14B: Troubleshoot Windows Networking</li><li>Topic 14C: Configure Windows Security Settings</li><li>Topic 14D: Manage Windows Shares</li></ul><h4>Lesson 15: Managing Linux and macOS</h4><ul><li>Topic 15A: Identify Features of Linux</li><li>Topic 15B: Identify Features of macOS</li></ul><h4>Lesson 16: Configuring SOHO Network Security</h4><ul><li>Topic 16A: Explain Attacks, Threats, and Vulnerabilities</li><li>Topic 16B: Compare Wireless Security Protocols</li><li>Topic 16C: Configure SOHO Router Security</li><li>Topic 16D: Summarize Security Measures</li></ul><h4>Lesson 17: Managing Security Settings</h4><ul><li>Topic 17A: Configure Workstation Security</li><li>Topic 17B: Configure Browser Security</li><li>Topic 17C: Troubleshoot Workstation Security Issues</li></ul><h4>Lesson 18: Supporting Mobile Software</h4><ul><li>Topic 18A: Configure Mobile OS Security</li><li>Topic 18B: Troubleshoot Mobile OS and App Software</li><li>Topic 18C: Troubleshoot Mobile OS and App Security</li></ul><h4>Lesson 19: Using Support and Scripting Tools</h4><ul><li>Topic 19A: Use Remote Access Technologies</li><li>Topic 19B: Implement Backup and Recovery</li><li>Topic 19C: Explain Data Handling Best Practices</li><li>Topic 19D: Identify Basics of Scripting</li></ul><h4>Lesson 20: Implementing Operational Procedures</h4><ul><li>Topic 20A: Implement Best Practice Documentation</li><li>Topic 20B: Use Proper Communication Techniques</li><li>Topic 20C: Use Common Safety and Environmental Procedures</li></ul></div>

Nexus Human

Cisco Certified Network Associate (CCNA)

CompTIA Network+

IT Certifications

Cisco Certified Entry Networking Technician (CCENT)

CompTIA A+

CompTIA Security+

CompTIA A+ Certification (Exams 220-1101 and 220-1102)

<div id="course-pills-1" fr-original-style="" style="box-sizing: border-box;">Duration

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">5 Days</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">30 CPD hours</p>This course is intended for

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.</p>Overview

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures.</p>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">CompTIA A+ certified professionals are proven problem solvers. They support today&#39;s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today&#39;s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.</p>
</div>
<div id="course-pills-2" fr-original-style="" style="box-sizing: border-box;">

<h3 fr-original-style="" style="box-sizing: border-box;">1 - Installing Motherboards and Connectors</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Cable Types and Connectors</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Motherboards</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Legacy Cable Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">2 - Installing System Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Power Supplies and Cooling</li>
<li fr-original-style="" style="box-sizing: border-box;">Select and Install Storage Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure System Memory</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure CPUs</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">3 - Troubleshooting PC Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Apply Troubleshooting Methodology</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure BIOS/UEFI</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Power and Disk Issues</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot System and Display Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">4 - Comparing Local Networking Hardware</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Networking Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Network Cable Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Networking Types</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">5 - Configuring Network Addressing and Internet Connections</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet Connection Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Basic TCP/IP Concepts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Protocols and Ports</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Network Configuration Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">6 - Supporting Network Services</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Services Provided by Networked Hosts</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Internet and Embedded Appliances</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Networks</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">7 - Summarizing Virtualization and Cloud Concepts</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Summarize Client-Side Virtualization</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Cloud Concepts</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">8 - Supporting Mobile Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Set Up Mobile Devices and Peripherals</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile Device Apps</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Laptop Hardware</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">9 - Supporting Print Devices</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Deploy Printer and Multifunction Devices</li>
<li fr-original-style="" style="box-sizing: border-box;">Replace Print Device Consumables</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Print Device Issues</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">10 - Configuring Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows User Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows System Settings</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">11 - Managing Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Management Consoles</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Performance and Troubleshooting Tools</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Command-line Tools</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">12 - Identifying OS Types and Features</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain OS Types</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Windows Editions</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">13 - Supporting Windows</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Perform OS Installations and Upgrades</li>
<li fr-original-style="" style="box-sizing: border-box;">Install and Configure Applications</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows OS Problems</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">14 - Managing Windows Networking</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Windows Networking</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Windows Security Settings</li>
<li fr-original-style="" style="box-sizing: border-box;">Manage Windows Shares</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">15 - Managing Linux and macOS</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of Linux</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Features of macOS</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">16 - Configuring SOHO Network Security</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Explain Attacks, Threats, and Vulnerabilities</li>
<li fr-original-style="" style="box-sizing: border-box;">Compare Wireless Security Protocols</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure SOHO Router Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Summarize Security Measures</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">17 - Managing Security Settings</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Workstation Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Configure Browser Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Workstation Security Issues</li>

</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">18 - Supporting Mobile Software</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Configure Mobile OS Security</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Software</li>
<li fr-original-style="" style="box-sizing: border-box;">Troubleshoot Mobile OS and App Security</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">19 - Using Support and Scripting Tools</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Use Remote Access Technologies</li>
<li fr-original-style="" style="box-sizing: border-box;">Implement Backup and Recovery</li>
<li fr-original-style="" style="box-sizing: border-box;">Explain Data Handling Best Practices</li>
<li fr-original-style="" style="box-sizing: border-box;">Identify Basics of Scripting</li>
</ul>

<h3 fr-original-style="" style="box-sizing: border-box;">20 - Implementing Operational Procedures</h3>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">Implement Best Practice Documentation</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Proper Communication Techniques</li>
<li fr-original-style="" style="box-sizing: border-box;">Use Common Safety and Environmental Procedures
</li>
</ul>

</div>

IT Technician

Computer Skills

Computer Technician

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Collaboration Communications Systems Engineers are responsible for planning, deploying, configuring, maintaining, and troubleshooting Microsoft Teams Phone, meetings, and personal and shared space devices, including Microsoft Teams Rooms and Surface Hub.</p> <p>Collaboration Communications Systems Engineers have a fundamental understanding ofÃ¿networking, telecommunications, audio/visual and meeting room technologies, identity and access management.</p> <p>They are proficient in managing and monitoring Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard. They deploy and configure Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p> <p>Collaboration Communications Systems Engineers work with Teams Administrators, Microsoft Identity and Access Administrators, and Microsoft 365Ã¿Administrators. In addition, they may work with owners of other workloads, including facilitiesÃ¿managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solutions providers.</p><p></p><p></p><p>This training course is designed to give participants the knowledge and skills to become a Collaboration Communications Systems Engineer. Participants should understand the fundamentals of networking, telecommunications, audio/visual and meeting room technologies, identity and access management, and Microsoft Teams.</p> <p>They will gain hands-on experience configuring and deploying Microsoft Teams Phone, meetings and certified devices including Microsoft Teams Rooms and Surface Hub. The course will also cover how to manage and monitor Teams Phone, meetings, and certified devices using the Microsoft Teams admin center, PowerShell, the Microsoft Teams Rooms Pro Portal, and the Call Quality Dashboard.</p> <p>In addition, the course will cover configuring and deploying Microsoft Teams Phone with PSTN connectivity through Microsoft Calling Plans, Operator Connect, Teams Phone Mobile, and Direct Routing.</p><p></p>Prerequisites<p></p><ul> <li>Microsoft 365 and Microsoft Teams</li> <li>Networking, telecommunications, and audio/visual basics</li> <li>Identity and access management basics</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Teams meetings and calling</h3> <ul> <li>Overview of Teams meetings and events</li> <li>Overview of Teams Phone</li> <li>Overview of auto attendants and call queues</li> <li>Overview of Teams devices</li> </ul> <h3>2 - Plan for Teams Phone</h3> <ul> <li>Plan to deploy Teams Phone</li> <li>Plan for Teams Phone PSTN connectivity</li> <li>Determine license requirements</li> <li>Plan for Teams Phone devices</li> <li>Plan and design Teams Phone features</li> <li>Plan for voicemail</li> </ul> <h3>3 - Plan for Microsoft Teams Rooms and Surface Hub</h3> <ul> <li>Determine license requirements for Microsoft Teams Rooms and shared devices</li> <li>Understand differences between Microsoft Teams Rooms on Android and Windows</li> <li>Understand Microsoft Teams Rooms on Surface Hub 2S</li> <li>Understand and plan Teams Room accessories, components, and peripherals</li> <li>Understand Teams Rooms management options</li> </ul> <h3>4 - Plan and optimize network performance for Teams media</h3> <ul> <li>Understand Teams network requirements</li> <li>Design network for media optimization</li> <li>Design and implement QoS</li> </ul> <h3>5 - Configure and deploy Teams Phone</h3> <ul> <li>Configure emergency calling for Teams Calling Plans</li> <li>Manage and configure Microsoft PSTN numbers</li> <li>Configure Operator Connect and Teams Phone Mobile</li> <li>Configure Teams Phone policies</li> <li>Create and manage Teams policies</li> <li>Configure Audio Conferencing</li> </ul> <h3>6 - Configure and deploy Teams Phone with Direct Routing</h3> <ul> <li>Design Direct Routing call flows</li> <li>Implement SIP trunking with Direct Routing</li> <li>Configure Emergency Calling for Direct Routing</li> <li>Extend Teams Direct Routing infrastructure</li> <li>Deploy and maintain a survivable branch appliance</li> </ul> <h3>7 - Extend Teams Phone with additional services</h3> <ul> <li>Understand how Teams interacts with additional services</li> <li>Configure compliance recording in Teams</li> <li>Configure and integrate a certified contact center in Teams</li> <li>Design and deploy voice bots in Teams</li> </ul> <h3>8 - Manage meetings and events experiences</h3> <ul> <li>Explore meetings and events in Microsoft Teams</li> <li>Configure meeting settings</li> <li>Create and manage meeting policies</li> <li>Configure audio conferencing</li> <li>Create and manage meeting templates and template policies</li> <li>Create and manage meetings customization policies</li> <li>Configure live events settings</li> <li>Create and manage live events policies</li> <li>Examine live events across Microsoft 365</li> </ul> <h3>9 - Guided project - Create and assign Teams policies to meet business requirements in Microsoft Teams</h3> <ul> <li>Prepare</li> </ul> <h3>10 - Configure and manage voice users</h3> <ul> <li>Enable users for Teams Phone</li> <li>Enable users for Direct Routing with Teams Phone</li> <li>Enable additional calling features for Teams Phone</li> <li>Enable users for Teams Phone Mobile</li> </ul> <h3>11 - Configure auto attendants and call queues</h3> <ul> <li>Design call flows for auto attendants and call queues</li> <li>Configure auto attendants and call queues</li> <li>Deploy a channel-based call queue</li> <li>Configure resource accounts</li> <li>Configure Microsoft 365 groups for voicemail</li> <li>Interpret call queue conference modes</li> <li>Interpret call queue routing methods</li> <li>Configure holidays for auto attendants and call queues</li> <li>Configure custom music on hold</li> </ul> <h3>12 - Configure, deploy, and manage Teams devices</h3> <ul> <li>Manage Microsoft Teams Phones</li> <li>Manage Microsoft Teams Room Systems</li> <li>Microsoft Teams Rooms management options</li> <li>Manage Surface Hub 2S devices</li> <li>Configure Microsoft Teams SIP gateway</li> <li>Manage Microsoft Teams displays</li> <li>Remote provisioning and sign in for Teams Phones</li> <li>Update Microsoft Teams devices remotely</li> <li>Manage Microsoft Teams device tags</li> </ul> <h3>13 - Guided project - Prepare meeting room experiences</h3> <ul> <li>Prepare</li> </ul> <h3>14 - Monitor and troubleshoot Teams collaboration communications systems</h3> <ul> <li>Diagnose and troubleshoot phone number assignment</li> <li>Diagnose and troubleshoot Teams client issues</li> <li>Diagnose and troubleshoot call failure and call quality issues</li> <li>Report on and troubleshoot Teams calls with Call Quality Dashboard</li> <li>Diagnose and troubleshoot Direct Routing issues</li> <li>Troubleshoot and monitor Teams devices</li> <li>Troubleshoot Teams meetings and calling</li> <li>Troubleshoot Teams Rooms devices</li> </ul></div>

Microsoft Teams

Microsoft Certification

Microsoft Certified Trainer (MCT)

Microsoft AZ-303

Microsoft AZ-700

Clinical Engineer

MS-721T00 Collaboration Communications Systems Engineer

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AUsomeMums

Understanding Autism: Insights for Parent Carers

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is designed for people who are seeking to launch a career in cybersecurity.</p>Overview<p>Assess the security posture of an enterprise environment and recommend and implement appropriate security solutions; Monitor and secure hybrid environments, including cloud, mobile, and IoT; Operate with an awareness of applicable laws and policies, including principles of governance, risk, and compliance; Identify, analyze, and respond to security events and incidents.</p><p>CompTIA Security+ is a global certification that validates the baseline skills necessary to perform core security functions and is the first security certification a candidate should earn.<br /> <br /> CompTIA Security+ establishes the core knowledge required of any cybersecurity role and provides a springboard to intermediate-level cybersecurity jobs.</p></div><div id="course-pills-2"><h3>Lesson 1: Summarize Fundamental Security Concepts</h3> <ul> <li>Security Concepts</li> <li>Security Controls</li> </ul> <h3>Lesson 2: Compare Threat Types</h3> <ul> <li>Threat Actors</li> <li>Attack Surfaces</li> <li>Social Engineering</li> </ul> <h3>Lesson 3: Explain Cryptographic Solutions</h3> <ul> <li>Cryptographic Algorithms</li> <li>Public Key Infrastructure</li> <li>Cryptographic Solutions</li> </ul> <h3>Lesson 4: Implement Identity and Access Management</h3> <ul> <li>Authentication</li> <li>Authorization</li> <li>Identity Management</li> </ul> <h3>Lesson 5: Secure Enterprise Network Architecture</h3> <ul> <li>Enterprise Network Architecture</li> <li>Network Security Appliances</li> <li>Secure Communications</li> </ul> <h3>Lesson 6: Secure Cloud Network Architecture</h3> <ul> <li>Cloud Infrastructure</li> <li>Embedded Systems and Zero Trust Architecture</li> </ul> <h3>Lesson 7: Explain Resiliency and Site Security Concepts</h3> <ul> <li>Asset Management</li> <li>Redundancy Strategies</li> <li>Physical Security</li> </ul> <h3>Lesson 8: Explain Vulnerability Management</h3> <ul> <li>Device and OS Vulnerabilities</li> <li>Application and Cloud Vulnerabilities</li> <li>Vulnerability Identification Methods</li> <li>Vulnerability Analysis and Remediation</li> </ul> <h3>Lesson 9: Evaluate Network Security Capabilities</h3> <ul> <li>Network Security Baselines</li> <li>Network Security Capability Enhancement</li> </ul> <h3>Lesson 10: Assess Endpoint Security Capabilities</h3> <ul> <li>Implement Endpoint Security</li> <li>Mobile Device Hardening</li> </ul> <h3>Lesson 11: Enhance Application Security Capabilities</h3> <ul> <li>Application Protocol Security Baselines</li> <li>Cloud and Web Application Security Concepts</li> </ul> <h3>Lesson 12: Explain Incident Response and Monitoring Concepts</h3> <ul> <li>Incident Response</li> <li>Digital Forensics</li> <li>Data Sources</li> <li>Alerting and Monitoring Tools</li> </ul> <h3>Lesson 13: Analyze Indicators of Malicious Activity</h3> <ul> <li>Malware Attack Indicators</li> <li>Physical and Network Attack Indicators</li> <li>Application Attack Indicators</li> </ul> <h3>Lesson 14: Summarize Security Governance Concepts</h3> <ul> <li>Policies, Standards, and Procedures</li> <li>Change Management</li> <li>Automation and Orchestration</li> </ul> <h3>Lesson 15: Explain Risk Management Processes</h3> <ul> <li>Risk Management Processes and Concepts</li> <li>Vendor Management Concepts</li> <li>Audits and Assessments</li> </ul> <h3>Lesson 16: Summarize Data Protection and Compliance Concepts</h3> <ul> <li>Data Classification and Compliance</li> <li>Personnel Policies</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans CompTIA Security Plus Certification (Exam SY0-601) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the CompTIA Security Plus Certification (Exam SY0-601) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Certified in Cybersecurity (CC)

Certificate in Information Security Management Principles (CISMP)

Certified Cyber Professional (CCP)

Are you tired of frustrating conversations where you can't get your point across properly to people? Do you revert to sending an email rather than picking up the phone? Does the thought of talking to a room full of people fill you with fear? Are you still feeling ‘on the spot’ and overwhelmed by the increasingly complex virtual environment you’re working and communicating in?
The good news is you're not on your own!
This is common amongst many professionals where communication is critical to success.
How would it feel to join or walk into a meeting with the confidence of knowing you can engage everyone immediately? What if you could identify simple ways to adapt your style to communicate more effectively with different people's behaviours? What if this meant better relationships, more collaboration, happier customers and better business?
All you need to know to transform your communication skills can be gained at this engaging and interactive workshop event.

The Hub Events

Attending this programme will give you the knowledge and skills to transform your communication skills immediately, having learnt:

The pros and cons of different communication channels and when best to use them
The power of communicating through words, sound and body language
Why people behave and communicate differently and how to recognise and adapt to their style
What someone's natural behavioural style means when it comes to making decisions
How to increase sales through better and more personalised communication
How to engage better with audiences of all sizes when presenting

How to Communicate with Impact 

<h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.</h3><div style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style=" color: rgb(33, 37, 41);"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business people who know grammar judge others based on their correct (or incorrect) usage.</b>&nbsp;Be the professional who is able to be clear and correct in writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Business Grammar &amp; Usage: ENGLISH BOOT CAMP is the answer for today&rsquo;s business competitive environment.</b>&nbsp;Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you&rsquo;ll have new confidence about what is right and wrong, when it comes to writing.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><b fr-original-style="" style="box-sizing: border-box;">Attendees Will Be Able To:</b></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Parts of Speech and their correct uses;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Be able to create Plurals and Possessives accurately and with certainty;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;</strong></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Create original email / documents to employ newly-learned class material.</strong></li></ul><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><i style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Online Format&mdash;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Business Grammar and Usage</strong> is a 4-hour interactive virtual class for up to ten people.</i></p><h6 style="color: inherit; box-sizing: border-box;" fr-original-style=" color: inherit;">Register for this class and you will be sent ONLINE login instructions prior to the class date.</h6></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my &ldquo;ums&rdquo; and &ldquo;ahs&rdquo; and in trying to come to my point in a more succinct way. I&rsquo;ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.</p><span style="color: rgb(33, 37, 41); box-sizing: border-box;" fr-original-style="color: rgb(33, 37, 41);">Christina Vargas</span>

KNOW THE RULES! POOR GRAMMAR SHOWS A LACK OF ATTENTION TO DETAIL AND ULTIMATELY CAN SLOW DOWN COMMUNICATIONS AS WELL AS PRODUCTIVITY.
Business people who know grammar judge others based on their correct (or incorrect) usage. Be the professional who is able to be clear and correct in writing.
Business Grammar & Usage: ENGLISH BOOT CAMP is the answer for today’s business competitive environment. Interactive instruction and collaboration with your fellow attendees means that you will master the skills and apply your new knowledge to the classroom exercises and activities. When you return to work, you’ll have new confidence about what is right and wrong, when it comes to writing.
Attendees Will Be Able To:
Know the Parts of Speech and their correct uses;
Understand Sentence Structure, including applying rules for Subject-Verb and Pronoun-Antecedent Agreement;
Be able to create Plurals and Possessives accurately and with certainty;
Review and use the rules of Spelling, Mechanics (Capitalization, Abbreviation, Number Use), and Punctuation;
Create original email / documents to employ newly-learned class material.
 
Online Format—Business Grammar and Usage is a 4-hour interactive virtual class for up to ten people.
Register for this class and you will be sent ONLINE login instructions prior to the class date.



It was great to have the opportunity to learn some new techniques and to gain more awareness of how I present myself. The most immediately applicable uses have been in reducing my “ums” and “ahs” and in trying to come to my point in a more succinct way. I’ve been cultivating this awareness in one-on-one settings; meetings and individual conversations.
Christina Vargas

Improving Communications Uk

BUSINESS GRAMMAR & USAGE

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The colour energies are the essential building blocks of team and personal effectiveness, they develop the vital self awareness that makes flexibility possible.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What impact would there be on your team&#39;s performance if they understood themselves and each other better?</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This virtual workshop has been designed for any group of people who want to get the best from themselves and those they work with. As we know, better teamwork increases productivity and performance, as well as enhancing relationships!&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our Introductory Workshop is an interactive, informative and fun way to begin this journey. We focus on behaviours rather than personality and provide a common language that helps a team communicate their similarities and differences easily.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">How will your team benefit from this workshop? They will:</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Gain a clearer understanding of their individual strengths</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Learn how to get the best out of others in the team</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create a common language to communicate and connect better</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Appreciate each other&#39;s strengths and the value each person brings</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Strengthen team cohesion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">✔ &nbsp; &nbsp;Create action plans to help embed ongoing development</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">We have worked with thousands of teams and individuals, which statement best describes your team:</p><ul style="list-style-type: square; box-sizing: border-box;" fr-original-style="list-style-type: square;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Always looking to improve and develop</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Struggling to perform at their best</li><li fr-original-style="" style="box-sizing: border-box;">Relationships are strained</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Merging teams</li><li fr-original-style="" style="box-sizing: border-box;">Experiencing rapid growth or on-boarding new team members</li><li fr-original-style="" style="box-sizing: border-box;">Would benefit from being invested in</li></ul><p id="isPasted" style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;">Take advantage of our add-on offers at the checkout and enhance your experience on this workshop.&nbsp; Buy a set of <a href="https://colour-energies.com/colour-energies-building-blocks/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Building Blocks</a> and/or a <a href="https://colour-energies.com/colour-energies-card-game/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;">Colour Energies Card Game</a> and see how easily you can embed the colour energies in your team.</p><p id="isPasted" style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Act Now! Contact us to bring the world of the colour energies to your team and experience the benefit of a common language that will drive your performance to a higher level.</strong></p><p style="text-align: center; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: center;"><a href="https://colour-energies.com/" target="_blank" style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: rgb(255, 255, 255); font-weight: bold; text-decoration: none; border-radius: 5px; background-color: rgb(61, 86, 224); border-width: 12px 18px; border-style: solid; border-color: rgb(61, 86, 224); display: inline-block; user-select: auto; box-sizing: border-box; cursor: pointer;" rel="noopener noreferrer" fr-original-style="font-size: 14px; font-family: Helvetica, Arial, sans-serif; color: #ffffff; font-weight: bold; text-decoration: none; border-radius: 5px; background-color: #3D56E0; border-top: 12px solid #3D56E0; border-bottom: 12px solid #3D56E0; border-right: 18px solid #3D56E0; border-left: 18px solid #3D56E0; display: inline-block;">Get in touch</a></p>

colour-energies.com

Disc

Team Building

Business Leadership

Insights

Insights Discovery

The four colour energies will transform your team dynamics and performance, on this virtual workshop find out how to embed the four colour energies within your team.  Find out your own communication preferences and how to work effectively with colleagues with a different preference.

The 4 Colour Energies - An Introduction

Early Bird Offer

Buy a place and get a second place for 50% discount

Buy One place get a second half price

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This driver CPC course - Rules of the Road & Manual Handling is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedure, About Manual Handling, The Spine, Manual Handling Injuries and Their Costs, Regulations, Manual Handling Risk Assessment, Safe Handling Techniques, Manual Handling Equipment.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: CRS18242/475.
On completion of the course all attendees will receive certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Manual Handling

Driver CPC

Rules of the Road & Manual Handling - Online

<div id="course-pills-1">Duration<p>1 Days</p><p>6 CPD hours</p>This course is intended for<p></p><p>This course is designed for candidates looking to demonstrate foundational-level knowledge of cloud-based solutions to facilitate productivity and collaboration on-site, at home, or a combination of both.Ã¿Candidates may have knowledge of cloud-based solutions or may be new to Microsoft 365.</p><p></p>Overview<p>After completing this course, students will be able to: Describe cloud concepts Describe core Microsoft 365 services and concepts Describe security, compliance, privacy, and trust in Microsoft 365 Describe Microsoft 365 pricing and support</p><p></p><p>This course introduces Microsoft 365, an integrated cloud platform that delivers industry-leading productivity apps along with intelligent cloud services, and world-class security. You?ll learn foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing. You will be introduced to Microsoft 365 and learn how Microsoft 365 solutions improve productivity, facilitate collaboration, and optimize communications. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.</p><p></p></div><div id="course-pills-2"><h3>1 - Describe cloud computing</h3> <ul> <li>What is cloud computing</li> <li>Describe the shared responsibility model</li> <li>Define cloud models</li> <li>Describe the consumption-based model</li> </ul> <h3>2 - Describe the benefits of using cloud services</h3> <ul> <li>Describe the benefits of high availability and scalability in the cloud</li> <li>Describe the benefits of reliability and predictability in the cloud</li> <li>Describe the benefits of security and governance in the cloud</li> <li>Describe the benefits of manageability in the cloud</li> </ul> <h3>3 - Describe cloud service types</h3> <ul> <li>Describe Infrastructure as a Service</li> <li>Describe Platform as a Service</li> <li>Describe Software as a Service</li> </ul> <h3>4 - What is Microsoft 365?</h3> <ul> <li>Describe the differences between Office 365 and Microsoft 365</li> <li>Describe Windows 365</li> <li>Describe how Microsoft 365 empowers workers in this hybrid world of work</li> <li>Explore Microsoft 365 tenant</li> </ul> <h3>5 - Describe productivity solutions of Microsoft 365</h3> <ul> <li>Describe the productivity capabilities and benefits of Microsoft 365</li> <li>Describe Microsoft 365 Apps</li> <li>Describe work management tools in Microsoft 365</li> <li>Describe additional Microsoft 365 productivity apps</li> </ul> <h3>6 - Describe collaboration solutions of Microsoft 365</h3> <ul> <li>Describe the collaboration capabilities and benefits of Microsoft 365</li> <li>Describe how Microsoft Teams promotes collaboration and enhances teamwork</li> <li>Describe the Microsoft Viva apps</li> <li>Describe how Yammer helps communities connect and grow</li> </ul> <h3>7 - Describe endpoint modernization, management concepts, and deployment options in Microsoft 365</h3> <ul> <li>Describe the endpoint management capabilities of Microsoft 365</li> <li>Compare the differences of Windows 365 and Azure Virtual Desktop</li> <li>Describe the deployment and release models for Windows-as-a-Service (WaaS)</li> <li>Identify deployment methods and update channels for Microsoft 365 Apps</li> </ul> <h3>8 - Describe analytics capabilities of Microsoft 365</h3> <ul> <li>Describe the capabilities of Viva Insights</li> <li>Describe the capabilities of the Microsoft 365 admin center and Microsoft 365 user portal</li> <li>Describe the reports available in the Microsoft 365 admin center and other admin centers</li> </ul> <h3>9 - Describe the services and identity types of Azure AD</h3> <ul> <li>Describe Azure Active Directory</li> <li>Describe the available Azure AD editions</li> <li>Describe Azure AD identity types</li> <li>Describe the types of external identities</li> <li>Describe the concept of hybrid identity</li> </ul> <h3>10 - Describe the access management capabilities of Azure AD</h3> <ul> <li>Describe Conditional Access in Azure AD</li> <li>Describe the benefits of Azure AD roles and role-based access control</li> </ul> <h3>11 - Describe threat protection with Microsoft 365 Defender</h3> <ul> <li>Describe Microsoft 365 Defender services</li> <li>Describe Microsoft Defender for Office 365</li> <li>Describe Microsoft Defender for Endpoint</li> <li>Describe Microsoft Defender for Cloud Apps</li> <li>Describe Microsoft Defender for Identity</li> <li>Describe the Microsoft 365 Defender portal</li> </ul> <h3>12 - Describe security capabilities of Microsoft Sentinel</h3> <ul> <li>Describe how Microsoft Sentinel provides integrated threat management</li> <li>Understand Sentinel costs</li> </ul> <h3>13 - Describe the compliance management capabilities in Microsoft Purview</h3> <ul> <li>Describe the Microsoft Purview compliance portal</li> <li>Describe Compliance Manager</li> <li>Describe use and benefits of compliance score</li> </ul> <h3>14 - Describe the Service Trust Portal and privacy at Microsoft</h3> <ul> <li>Describe the Service Trust Portal</li> <li>Describe Microsoft's privacy principles</li> <li>Describe Microsoft Priva</li> </ul> <h3>15 - Describe Microsoft 365 pricing, licensing, and billing options</h3> <ul> <li>Explore pricing models for Microsoft cloud services</li> <li>Explore the billing and bill management options</li> <li>Explore the available licensing and management options</li> </ul> <h3>16 - Describe support offerings for Microsoft 365 services</h3> <ul> <li>Explore support options for Microsoft 365 services</li> <li>Explain service level agreement (SLAs) concepts</li> <li>Identify how to track the service health status</li> <li>Explore how organizations can share feedback on Microsoft 365 services</li> </ul></div>

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