Social Housing Management

Grasp the core principles of social housing and its role within the UK housing system.

Effectively manage the tenant selection process, ensuring suitable placements and fostering positive landlord-tenant relationships.

Implement strategies for rent collection and arrears management, maintaining financial stability within social housing properties.

Oversee the maintenance, safety, and security of social housing, creating a comfortable and secure living environment for tenants.

Encourage resident involvement and foster a sense of community within social housing developments.

Identify and address anti-social behaviours, promoting a peaceful and harmonious living environment.

Module 1: Introduction to Social Housing establishes the foundation, exploring the history, policy framework, and different types of social housing in the UK.

Module 2: Tenant Selection and Tenant Management equips you with the skills to effectively assess applications, select suitable tenants, and manage tenancy agreements.

Module 3: Managing Rental Income and Arrears explores strategies for rent collection, budgeting, and dealing with arrears in a professional and sensitive manner.

Module 4: Maintenance, Safety, and Security of Social Housing equips you with the knowledge to oversee property maintenance, ensure adherence to safety regulations, and implement security measures.

Module 5: Resident Involvement in Social Housing explores strategies for fostering resident engagement, building a sense of community, and addressing resident concerns.

Module 6: Dealing with Anti-Social Behaviours equips you with the skills to identify and address anti-social behaviours, promoting a positive living environment for all residents.

Individuals seeking a career change in the social housing sector.

Those who aspire to become social housing managers.

Housing professionals looking to enhance their theoretical knowledge.

Volunteers or charity workers supporting social housing initiatives.

University graduates interested in social housing policy and management.

Anyone passionate about creating positive change in the housing sector.

Social Housing Letting Officer

Social Housing Neighbourhood Manager

Tenancy Sustainment Officer

Anti-Social Behaviour Officer

Resident Liaison Officer

Social Housing Area Manager

Housing Policy Officer (Social Housing)