Description

Customer Service Training Course is Now The Most Demanding Course to Advance Your Career!

Customer Service Course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in Personal Finance.

Our course starts with the basics of Customer Service training and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand.

Key Points You'll Learn:

Customer service to create Super-fans who will buy more and recommend your business to their friends.

Create a customer experience that delights clients and makes them feel like they're getting a great product.

Earn more money from repeat customers and referrals.

Turn even angry clients into loyal, long-term clients with amazing customer service.

Engage your customers better.

Give customers an experience that makes them love your service.

So, stand out in the job market by completing the course. Get an accredited certificate and add it to your resume to impress your employers.

Along with the Customer Service training course, you also get:

Lifetime Access

Unlimited Retake Exam & Tutor Support

Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.)

100% Learning Satisfaction Guarantee

Curriculum Summary:

Importance of Customer Service

Customer Service Assistant

Providing 'Concierge' Level Of Service

The 5 Tenets Of Total Quality Management

How To Boost Customer service Satisfaction

How To Avoid The 10 Deadly Sins Of Customer Service!

More Money - Through Customer Retention

Dealing With Difficult Customers

Method of Assessment

MCQ Based

Passing Marks 60%

Instant Assessment and Feedback

Certification

CPD Accredited (CPD QS) Certificate

Digital (PDF) & Hardcopy certificates are available

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone from any background can enrol in this course.

Requirements

To enrol in this course, all you need is a basic understanding of the English Language and an internet connection.

Career path

After completing this course, you can explore trendy and in-demand jobs related to Customer Service.

Customer Service Trainer: £25,000 to £40,000 per year

Customer Experience Specialist: £22,000 to £38,000 per year

Training and Development Coordinator: £22,000 to £35,000 per year

Customer Success Manager: £28,000 to £45,000 per year

Call Center Training Supervisor: £28,000 to £40,000 per year

Certificates

CPD Accredited PDF Certificate

Digital certificate - Included

CPD Accredited PDF Certificate

CPD Accredited Hard Copy Certificate

Hard copy certificate - £10.79

CPD Accredited Hard Copy Certificate

Delivery Charge:

Inside the UK: Free

Outside of the UK: £9.99 each

Course Images

Customer Service Training

By Compliance Central

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