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Influence: Credibility--Maximizing Core Influence
By Chart Learning Solutions
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Highlights
On-Demand course
20 minutes
All levels
Description
Understand how to use trustworthiness and expertise to inspire belief with those people around you. Discover ways to build credibility and playing devil's advocate against your case. Understand how to restore lost credibility using tools such as apologizing, explaining and recovering with a plan.
Learning Objectives
Explain why credibility is the core of influence and its two dimensions, Apply seven ways to build credibility to increase your influence, Implement three steps to restore damaged credibility
Target Audience
Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams
Course Content
- Influence: Credibility--Maximizing Core Influence
About The Provider
Chart Learning Solutions is a performance improvement company through online learning. We develop people in Leadership, Sales, Customer Service and Team Performance. We do this through our Assessments, Online learning with peer to peer and virtual group coaching.
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