Expertise and Employee Retention: Confidence in Any Situation

Description

Some situations foster greater confidence than others. Success and failure are not events, but self-fulfilling tendencies. The core of confidence is competence. When you know what you're doing and have the skills necessary to execute a plan of action, confidence naturally builds. Discover five ways to identify your strengths and four ways to develop strengths.

Learning Objectives

Describe how confidence builds rapport, Identify your strengths, Implement four ways to develop your strengths confidence, Summarize strategies for managing weaknesses

Target Audience

Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams