ILM Level 3 – Award in Effective Coaching

• To equip participants with the knowledge, understanding and practical skills to become an effective workplace coach.
• To enable delegates to recognise the merits of a coaching culture within teams and the wider organisation, and how to use a coaching style of leadership to enable others to develop to their full potential.

Content

This is a 5 session course spread over approximately 5 months.

• Day 1 – Understanding coaching; it’s scope and merits; skills knowledge and habits of the ideal work place coach; styles of coaching and linking coaching to organisation and individual performance management.
• Day 2 – Preparing to coach; identifying start points and diagnostics. Using coaching frameworks. Active listening and questioning. Coaching styles.
• Day 3 – Managing relationships; conducting a workplace coaching session; dealing with potential conflicts and difficult coaching situations. Challenge versus support.
• Day 4 – Coaching in practice; planning and organising; listening; questioning, summarising; feedback techniques &
  styles. Practical exercises.
• Day 5 – Reviewing coaching practice – tools and techniques to evaluate your own coaching practice. Coaching supervision and feedback. Barriers to coaching and how to overcome them.

Assessment

• 1 x written assignment on understanding good practice in workplace coaching
• 1 x coaching diary *
• 1 x reflective review on ability to coach and CPD.

*6 hours coaching minimum required, two will be available to claim during the course days.