Public Services Administration and Management Fundamentals

Description

Tired of browsing and searching for a Public Services course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed.

After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Services bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Services course that will enhance your skills and prepare you for the competitive job market.

Also, our experts are available for answering your queries on Public Services and help you along your learning journey. Advanced audio-visual learning modules of these Public Services courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once.

Furthermore, to help you showcase your expertise in Public Services, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest.

This Public Services Bundle Consists of the following Premium courses:

• Course 01: Customer Relationship Management
• Course 02: Office Administration Certificate
• Course 03: Minute Taking Essentials Level 2
• Course 04: Professional Telephone Receptionist Course
• Course 05: Operations Management
• Course 06: Paralegal
• Course 07: Level 3 Tax Accounting
• Course 08: Document Control
• Course 09: GDPR Data Protection Level 5
• Course 10: Workplace Confidentiality
• Course 11: Report Writing
• Course 12: Touch Typing Essentials
• Course 13: Public Speaking and Presentation Skill Course
• Course 14: Effective Communication Skills

Enrol now in Public Services to advance your career, and use the premium study materials from Apex Learning.

The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services expertise and essential knowledge, which will assist you in reaching your goal.

Curriculum Customer Relationship Management

• Module 01: Introduction to Customer Relationship Management (CRM)
• Module 02: CRM Fundamentals
• Module 03: CRM Strategies CRM Strategies
• Module 04: Data Analysis in CRM
• Module 05: CRM Databases
• Module 06: Deepening Customer Relationship
• Module 07: Handling Customer Complaints
• Module 08: Future of CRM

CPD

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Requirements

Career path

Certificates