Business Etiquette - CPD Certified

Description

'Manners Maketh The Man' and etiquette make you socially acceptable. And when it comes to business, knowing the proper etiquette is a must.

In this course, you will learn everything about business etiquette. The course is comprised of 10 information-rich modules that teach you etiquettes that make you appear professional and stand out. You will learn about the importance, of how to create a great first impression, dining etiquette, email, and phone call etiquette, how to dress for success, international etiquette, plus many other topics.

With this comprehensive business etiquette course, you can achieve your dreams and train for your ideal career. The business etiquette course provides students with an in-depth learning experience that they can work through at their own pace to enhance their career development.

This business etiquette training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the business etiquette course today - gear up with the essential skills to set yourself up for excellence!

Learning Outcomes:

• Be able to define etiquette and provide an example of how etiquette can be of value to a company or organisation.
• Understand the guidelines on how to make effective introductions.
• Identify the 3 C's of a good impression.
• Identify at least one way to minimise nervousness while in social situations.
• Understand how to use a card effectively.
• Identify and practice at least one way to remember names.
• Identify the 3 steps in giving a handshake.
• Enumerate the four levels of conversation
• Understand place settings, napkin etiquette, and basic table manners.
• Understand the protocol for ordering in a restaurant, handling alcohol during a business meal, paying the bill, and tipping.
• Understand basic guidelines for the proper form of address, grammar standards, and use of acronyms in emails.
• Understand basic guidelines for telephone, voicemail, and cell phone etiquette.
• State the difference between a formal and an informal letter.
• Understand the meaning of colours in dressing for success.
• Differentiate among the dressy casual, semi-formal, formal, and black tie dress codes.
• Understand basic guidelines on international etiquette.

Start your learning journey straight away with this business etiquette course and take a step toward a brighter future!

Skills You Will Gain

• Communication skills
• The ability to write/make formal and informal letters, emails, and phone calls
• Impeccable dressing skills
• Proper eating and dining skills
• Networking skills

Why Prefer Our Business Etiquette Course?

• Opportunity to earn a certificate that is accredited by CPDQS.
• Get a free student ID card! (£10 postal charge will be applicable for international delivery).
• Innovative and engaging content.
• Free assessments.
• 24/7 tutor support.

*** Course Curriculum ***

Here is the curriculum breakdown of the Business Etiquette course:

Module One: Understanding Etiquette

• Etiquette Defined
• The Importance of Business Etiquette

Module Two: Networking for Success

• Creating an Effective Introduction
• Making a Great First Impression
• Minimizing Nervousness
• Using Cards Effectively
• Remembering Names

Module Three: The Meet and Greet

• The Three-Step Process
• The Four Levels of Conversation

Module Four: The Dining in Style

• Understanding Your Place Setting
• Using Your Napkin
• Eating Your Meal
• Sticky Situations and Possible Solutions

Module Five: Eating Out

• Ordering in a Restaurant
• About Alcoholic Beverages
• Paying the Bill
• Tipping

Module Six: Email Etiquette

• Addressing Your Message
• Grammar and Acronyms
• Top 5 Technology Tips

Module Seven: Phone Etiquette

• Developing an Appropriate Greeting
• Dealing with Voicemail
• Cell Phone Do's and Don'ts

Module Eight: The Written Letter

• Thank You Notes
• Formal Letters
• Informal Letters

Module Nine: Dressing for Success

• The Meaning of Colors
• Interpreting Common Dress Codes
• Deciding What to Wear

Module Ten: International Etiquette

• General Rules
• Important Points
• Preparation Tips

Assessment Process

Once you have completed all the modules in the Business Etiquette course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course.

CPD

Who is this course for?

Requirements

Career path

Certificates